Based on 631 opinions finded in 1 websites
Based on 631 opinions finded in 1 websites
Nº 4905 in 7028 in City of London, Westminster
Nº 420 of 567 Italian in City of London, Westminster
Opinions
Great pit stop. On street seating very pleasant to sit and watch the world go by with one of their fabulous coffees.you need to see the menu for the different types of coffee available. Who new ?
Madtwo . 2024-08-27
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Went on Saturday 13th July. Group of 8. Popped in for drinks / cake /light bite. Seated upstairs ..left longer than expected for orders to be taken. About 15 mins later..2 peoples order of mozzerellasticks put...still no drinks had been bought to table for any of us. Then another order of a sandwich come out....still no drinks or cakes. Called waitress over as no cutlery had been bought to table for the first 3 meals served...her response was..we are very busy and made a gesture of snapping her fingers and walked off. Wasn't happy with her customer service lack of skills so friend in group hot up to speak to manager. Cutlery them bought to table. And drinks finally arrived. And then cakes. Cutlery bought for cake was a full size knife and fork to eat dinners with...so guessing don't have anything smaller for just cake. When bill cone. They had put on £18 service charge... Needless to say...we refused to pay out. Food nice but definately wouldn't return due to staff attitude and lack of interaction.
jackie e . 2024-07-18
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Terrific cakes, fresh, full of flavour and sugar. Light and fluffy. Fantastic variety. Portions are huge. Tea was hot but the coffee was rather average. Please address the coffee and you’ll fly.
SydnTooli . 2024-06-19
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I ordered a dessert and a drink here. However, when I wanted to pay the bill, I stated that I did not want to pay the service charge or the tip, but the waitress there approached me in a very aggressive way, almost as if challenging, she tried to question why we did not want to pay. You cannot do business like this, you cannot make someone pay for something with pressure and attack, I could have gotten even more angry and fought there. Please train your waiters properly, betting is optional. When a customer says he doesn't want to pay, unless there is a reason for it, no action can be taken. This is not the USA, the wages are like there, people don't earn. The waitress also arrogantly stated that tipping is mandatory, but it is legally clear that it is not mandatory, and it is clearly stated in the future law that it will not be mandatory.
Serhat I . 2024-05-31
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We we visited this café for a coffee in January and the staff were very helpful and friendly . On our return visit to London in March again we stopped in to have a coffee and unfortunately my husband felt a bit ill and I cannot fault the kindness and care from Diana when we had to stay longer than we would have done until he felt better to leave. They were very busy but at no time did she make us feel rushed that we had to give up our table which meant he could recover sufficiently for us to continue, which really was priceless, thank you very much Diana, you are a credit to the company.
hillviewengland . 2024-04-24
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My email to customer service that has, so far, been ignored. Dear Customer Service, What has happened to the standard in Caffe Concerto? I always include a trip to CC when we have visitors to our London home, it’s a sweet treat and always, previously, an exceptional experience. This past weekend I had a visitor from Ireland and brought her to the Haymarket CC after dinner in China Town. The service was excellent, the food outstanding but the visit to the restrooms left me wishing I hadn’t eaten there at all! I use the disabled toilets due to a hidden disability, the waiter seemed embarrassed as he opened the door, explaining it was the staff room as well. What it was, was extremely dirty. I was horrified, if I’d had any physical disability it would not have been possible for me to use the restroom, there was, simply, no space. Employees belongings, high chairs, assorted garbage and discarded items littered the floor, I was, frankly, disgusted. The general restroom wasn’t much better, my daughter actually said she’d hold her bladder full until we got to a bar or club rather than using the ladies. What is going on? On Saturday we then decided to give it another go, one bad experience shouldn’t keep you from good cake right? Westfield Stratford outside of the mall we were seated then ignored. We got up to leave and, only then!, the waitress came over to us. I explained I wasn’t staying as being seated and ignored, even as we waved, caught staffs eye, then continued to wait wasn’t acceptable. We then went into the Westfield mall caffe. The chocolate gateau was dry to the point of crumbing. The senior staff member, reluctantly changed it only after she too had cut into it to confirm it was dry, she had said it was fresh that day but admitted I may have been given a slice from the previous cake! So again, what is going on in Caffe Concerto? And when will it be safe to go to the disabled restrooms in Haymarket?
Marianne C . 2024-02-02
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Had brunch on couple of occasions. Great food, good service. The cakes are excellent and very generously sized 😀 Plan to try the afternoon teas in the future. Need to work up an appetite!
Abhijit S . 2024-01-29
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War zu teuer! Hier wird 25% auf den Gesamtpreis aufgeschlagen für den Service! Ausserdem war der Seevice sehr langsam!
Jan H . 2023-12-25
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We found the server very rude and she wouldn’t allow us to just have drinks. They proceeded to snatch the menus from us once we had ordered.
Amy T . 2023-10-29
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Met a friend before going to the theater. Wish I went elsewhere. Food was terrible. We had gnocchi which was supposed to be pumpkin gnocchi. It was more like vegetable stock/sauce over plain shop bought gnocchi. Overpriced. There were flies all around the corner where we sat. If it wasn't for being short of time we would have walked out and gone elsewhere. Very disappointed.
Audette J . 2023-10-26
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Popped in for a coffee and sat outside amongst the fake flowers/plants adorning the café. Coffee was ok, but not the best considering the price. The ladies toilet was absolutely filthy and disgusting, as I walked to the toilet there was a guy one his mobile peeing into the ladies toilet with the door wide open, the men's toilet was out of order. I went to use the disabled loo, again another guy on the phone whilst peeing into the toilet with the door half open. The toilets and toilet floors were all saturated mess with urine and used toilet paper on the floor, no fresh toilet paper at all. I felt sick at the thought of using the toilet so refrained and went to another establishment. I complained to the manager he asked the barman/barista to clean the toilets. No apology. Absolutely disgusting and filthy. At £4.95 for a cappuccino one would expect good service and a clean toilet.
Intrep1d123 . 2023-10-15
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Two Starters and four main Course for four came to £164,.42 with three soft drinks and one beer. Fried Calamari starter for over £10.00. We joked with the waiter as to where the Calamari was and he said under there - 6 Calamari rings hidden under some sweet potato chips. The main meals (grilled Chicken breast and Braised Lamb Shank) were about £25 each. The vegan broccoli ad spinach(£19.95) had one broccoli floret and a few laves of Spinach - the vegan sauce was tasty. Overall - very overpriced for "just about" adequate quality food. There are better quality restaurants with lower prices in the area. Would never go here again.
cwg42 . 2023-09-01
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Upon entering we were greeted by a very welcoming and friendly member of staff who showed us to our table and gave us our menus. A few minutes later our drinks and cake orders were taken. Everything we orders great not cheap but its where you are i suppose. Overall very good but If I could one fault it was the toilets not great broken tiles and loose tiles in mens
dannybuck . 2023-08-31
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Kavárna i restaurace v jednom. Příjemná atmosféra na rušné ulici s kvalifikovanou obsluhou. Servírovaní čaje velmi pěkné a zákusky dobré.
Martin J . 2023-08-21
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Ushered into a hot restaurant with poor table service. Drinks were tasteless and not what you would expect for the cost. Lemonade no fizz and tasteless Chambard royals tasteless glass of coloured water. Cake with soggy pastry Avoid!!!!
Nathan P . 2023-06-24
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My friend suggested this cool looking restaurant to have a few drinks and people watch. After ordering our ducks I walked in to go to the restroom and the GM tried to stop me from going in. He asked what I needed and I told him the restroom. He continued to argue with me and I told him I was sitting outside and he should ask the correct way instead of demanding and being an asswhole. Overall, staff was incredible but the GM sucked. Wouldn't recommend because of him.
ElArtistaMexicano . 2023-06-09
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Typical Caffe Concerto, to be honest if you have been into one you have been into all of them, they all look the same! Looking at the reviews they mainly come up around 3.5, which is where I would place this one, possibly just above hence the very good rating. The restaurant appeared to be clean and well presented. The service was adequate, the waitress polite and helpful. the wait for our food was not excessive. The overall standard of our food was good, but like many other restaurants they seem to forget that most people like their food slightly more than just warm. While the cakes look great, I doubt they are of any real quality as my friends was a little bland. Value for money? Almost £100 for 4 coffees, 2 cakes, waffles and an eggs benedict...... Work that one out for yourself. (That did include a service charge). As I say you eat at one you eat at all. Not the worst one I Have eaten in and I get the impression they are trying to look good for tourists who are unlikely to return. You can do better.
Livelane . 2023-05-15
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great experience amazing rejaul i love cafe concerto food quality is best in london will be back again
devil u . 2023-05-14
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in the morning was busy and one of guys rejaul he did amazing service and i never got like that services he is the best and waiter in cafe concerto and always smiling and take care if us all tje time and food was very delicious i will come back again thanku rejaul ❤️❤️
lords j . 2023-05-13
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We called in for the chicette, 3 plates of pasta of your choice and a bottle of wine. Service was prompt and tables did turnover quite quickly. The food was excellent, service prompt and the price very good. It was more food than two of us could eat though.
Wraxall_Travellers . 2023-05-06
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Good selection of food and drinks. However the service was slow, having to ask for drinks three times, initially no menu offered so we had to ask for one. Needless to say we did not pay the service charge.
copone . 2023-04-12
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If I could give this restaurant zero stars then I would. Just wish I’d read the reviews before we decided to eat here. Popped in for dessert before the theatre. Not one smile amongst the staff during our visit, extremely slow, unfriendly service, desserts looked so much better than they tasted & exorbitant prices even for central London. Do yourselves a huge favour & give this place a big miss.
GEP02 . 2023-04-08
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Went there before going to the theatre, not very good. The service was OK,(service charge added) the coffee was good but the cakes very poor. I do not mind paying London West End prices but not for poor quality . I had the cheesecake based...
comps d . 2023-03-18
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2 cakes and 2 coffees nearly £30. Yes it was an experience but found it was very overpriced. It's a bit of a cattle market squeeze you in get you out as quickly as possible. The atmosphere is non existent. The staff do their job,...
ZebedeeBozzy . 2023-01-27
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Awful experience, joke of a restaurant. I spent 17 pounds on finger sandwiches that tasted like cardboard. Furthermore, I ordered a Long Island cocktail. It was on the drinks menu, but the bartender had absolutely no clue what to do. We watched her pour the...
lukerican . 2023-01-23
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Visited Cafe Concerto Haymarket on Saturday evening, just wanting a couple of hot drinks. Felt the cafe lacked a pleasant ambience, but figured we weren't planning to stay long so it would be fine. I visited the ladies toilet only to find it in the...
HRUKLondon . 2023-01-22
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I have been there with my family coming from Italy and there was a lady at the reception who was very rude and unpolite with me because I have told to someone to leave the door close. There was not hot air conditioning at the...
NicoleAmodio . 2023-01-21
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Poor experience. Man on the door was rude and dismissive. Place is very crowded. Prices are extortionate - £4.70 for a coke. Told we weren’t allowed in if we weren’t eating, can’t do drinks only in a CAFE! Avoid
Traveler08263460989 . 2022-12-19
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Excellent service, what an absolutely wonderful morning/ afternoon thanks to Bogdan, the manager. What a wonderful host. As for unforeseen circumstances with the train the original time was cancelled and we had to make our way a lot earlier than expected, this was absolutely no...
809cyndib . 2022-11-28
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We’d been out for dinner in Soho, decided, after walking around, to grab a coffee and dessert. We’d seen Caffe Concerto, so decided to go try it. We were seated quickly, however waited some time before our order was taken. They’d sold out of the...
andrewdT7452GA . 2022-10-26
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Went this restaurant for a meal. I have a medical excemption card which states I can't have a full meal and need a child's size meal I showed this to the manager who said it was fine they then brought my meal out on a...
Jadey92xx . 2022-10-13
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I was absolutely amazed with the service provided by Zennur. I wasn’t quite sure what to have and his knowledge of the menu superb. Thank you for the amazing service!
220sevimg . 2022-09-03
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Sat down with mum to have a drink, had amazing service and had the crepe and chocolate moose with Zenur’s recommendation. Best crepe I’ve had in a while.
254scarlettw . 2022-09-03
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We booked a virgin experience, forgot to book a table at Caffe Concerto, got there and asked if they would still allow us to dine with our voucher and Zenur immediately found us a table in less than 1 minute and gave us delicious Afternoon...
Halil İbrahim T . 2022-08-31
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Would highly recommend this restaurant. We ate there last weekend and the service was second to none. I had explained that I have an intolerance to lactose and Zenur were extremely knowledgeable about the menu and ingredients, checking with me every time they delivered food...
T1934QUemilym . 2022-08-30
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David from Portugal was kind and accomodating. Great food, great atmos and great drinks. Will be coming back. Long live David
anitajN6209SY . 2022-08-24
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I feel like I have to leave a review on this place just to try and highlight to other people how bad it is. Myself and my daughter visited here last Saturday 4th June 2022 as a treat for afternoon tea before a theatre performance....
kate68ks . 2022-06-08
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Poor service. Poor food. Arrived mid afternoon and the waitress cleared a table for us. We were then put in the corner and provided no menus. It then took a gentleman on the table next to us to point out we hadn’t been given any....
laurafinn1992 . 2022-05-30
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My husband and I stopped off for pre- theatre drinks and snacks here. The staff were so rude- not just to us but to everyone who arrived trying to find a table. It’s like they couldn’t handle it being busy and forgot about making their...
Young76 . 2022-05-29
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My scrambled egg breakfast was over-priced at more than £12, but judging by the beautiful interior I thought it would be worth it. My mistake. I was presented with a small helping of dry scrambled eggs on a piece of toast that had been left...
Nutfield_flyer . 2022-05-06
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The young guy who greeted us on the door was very unhappy we just wanted drinks. He showed us to our seat away from the window where we thought we would like to sit as we were drinks only. When we asked for a menu...
Getaway35916949169 . 2022-04-25
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An impromptu visit to this Venue today, I called in at 11.45 and asked if I could book a table for two using a Virgin Voucher that had been gifted to us a while back. A very rude waiter told us that we could have...
755rachell . 2022-04-10
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Was visiting London and took a friend in here for tea and a delicious looking cake (from the window). The service was fine and the style of the cafe was lovely but we both found the cakes, my friend had the Pistachio layered cake and...
paulcG7975WX . 2022-03-16
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Me and my daughter came to London to watch a show and to do a bit of shopping as I have walking difficulties and I’m on medication I needed to sit down outside grab a drink and take my medication as I felt really faint...
elainef930 . 2022-03-06
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Came here on Sunday mid-morning. Coffees were lovely. Also had the crepes with bananas and strawberries. Prices were reasonable. The setting is lovely with balloons. Service was good. Would recommend to others.
GaryHMFC . 2022-02-13
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We went here for coffee, cakes and snacks before going to a show and were very pleased with our choice. The cafe is big and airy with a very high ceiling so felt very safe from a covid point of view. The coffees were good...
sopaca . 2022-01-10
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Awful. Coffee was terrible and over priced. Level of hygiene was worryingly bad. Service was beyond poor. Never again.
Resort22336553878 . 2021-12-07
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Myself and my husband had lunch in this bistro before the theatre. Its got a very nice decor but the prices are rather steep. We had a long wait to be served and then for our food. Good job we weren't pushed for time. I...
janehH1438SE . 2021-12-05
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They are advertising cakes in their window for £4.25 a slice however when we sat down the cakes on the menu turned out to be priced at a princely £7.50. When I queried the price hike they said the prices shown in the window were...
veebee54 . 2021-11-29
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Called in here for quick morning hot chocolate and coffee. Not the speediest of service but when it did arrive the Americano coffee was very good and the chocolate hot, very hot just as I prefer it. Have to say the table next to us...
Shashvisits . 2021-11-10
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I changed my mind, I used to love this place but the prices doubled, five pounds for one single piece of cake! But I still paid because I love their cakes. What annoyed me was the waiter, so rude telling me to wait in a...
Nabila H . 2021-11-04
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In normal circumstances, the fact that my companion had left a review would have been sufficient. Our experience was so awful, though, I feel impelled to add my own comments. The lack of service is outlined in the review below. The complete indifference shown by...
Iberiophile . 2021-10-08
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This is probably the worst service I’ve ever experienced in a restaurant for a very long time. The waiter showed no interest, wasn’t friendly, forgot our order and sat in the corner of the restaurant on his phone for most of the time. We had...
marioncL4445HO . 2021-10-07
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Terrible I honestly got no words!!!!please read all the reviews something I didn’t before I came In.this was terrible from the moment I walked in cold food which went back 3 times my dads twice mums was cold etc etc
Journey48004059240 . 2021-10-02
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Stopped for drink and cake and wow what a great selection and beautifully made. A little expensive but well worth treating yourself. Staff very friendly
Freybird . 2021-09-27
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Visited here with a friend for Sunday brunch. Lovely interior. Lots of tables. Service was excellent. Varied menu. Lots of different dishes. We ordered the Garden breakfast which consisted of sourdough bread one topped with sliced avocado, the other with halloumi topped with 2 perfectly...
ross m . 2021-08-26
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We arrived to our disappointment we’d got the wrong cafe concerto they were so helpful showing us were to go and even ringing the other restaurant for us
Ginette P . 2021-08-21
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I went in after looking at the pictures and everything went well until we ordered for four people. One dish came out first and due to my youngest being a funny eater we assumed the rest would follow with another two main courses that we...
Zak-Nas1983 . 2021-08-16
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Absolutely shocking service, first asked to move inside from the terrace. Then, once sat inside, the incredibly rude man (assume manager as in a different uniform) informed us that we all had to order a drink even though 3/4 of us were ordering a drink....
Kate S . 2021-07-31
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First time to visit this lovely place staff was very polite and provide us good service just sad that were only 2 members of staff working what made the service a bit slow.
harmonicm2021 . 2021-06-15
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Had a lovely breakfast last time we where in London in August so for my birthday we decided to come back. Really regretted it. Was happy to pay extra as it was a special meal but it was not worth the money and it was...
VictoriaFxx . 2021-06-14
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It's a lovely caffe with outdoor seating. I visited this place with my friend, by the end of a busy weekend day. Members of staff were still smiley and energetic. Especially Ahmed was really helpful, recommended the best desserts and drinks. Thank you!
Db_Anna . 2021-06-01
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I went there to have a coffee with a friend because it's very centric and we needed some caffeine. We sat down inside, saw the menu and ordered. It took ages for the coffee to come, and when it did, it came cold. We protested...
alejandroserrano21 . 2021-05-29
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We went to the 'Concerto', Haymarket before goinng to the Theatre Royal Haymarket. We ordered a gin and tonic, a lager, capuccino and a tosted sandwich (£14). The drinks came fairly quickly , but no food whatsoever . After about 35 plus minutes we queried...
John N . 2021-05-29
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I have to mention that Ahmed is a very proffesional and positive and offering great service. We were enjoying the food and wine.
W2041VGroxanap . 2021-05-26
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Thank you all so much for taking such good care of me and my party on Saturday night. We all felt so welcomed and looked after. A big thank you to Caique and another lady who personally let me use her lint roll. So so...
GrandTour36047903226 . 2021-05-02
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Seriously overpriced and poor quality. Fish and chips and two cups of tea almost £50! Wouldn’t mind if it was amazing quality but it wasn’t. Tea was lovely but a tea pot so small it really was just over a cup full. Fish was ok...
lisanZ8800WI . 2020-11-03
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We booked afternoon tea for 2, the service was excellent throughout and the sandwiches and scones were lovely. The staff including Stephen were lovely, and really made us feel welcome! We dont drink so instead of the prosecco they offered extra sandwiches! Lovely location too.
pablosal1511 . 2020-11-02
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Great looking display of cakes in the window. We had pistacchio cake and Black Forest gateau. Bland and tasteless. Coffee was ok. Decent service.
peterf843 . 2020-10-25
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Service was awful, all the food came very late. Once the coffees came they were cold, didn’t taste great at all. So pricey and not worth it at all. The pastries were average. Definitely won’t be back.
ellakitchen1234 . 2020-09-26
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Paré para tomar té y pastel temprano en la noche. Los camareros llevaban protectores faciales y fueron extremadamente corteses. Me ofrecieron un asiento en el interior o al aire libre, me senté afuera y hay una gran variedad de pasteles y tartaletas, tuve la tarta de fresa (húmeda y deliciosa) con un servicio eficiente y atento. También me gustó la tetera, muy elegante, metálica y no gotea cuando la viertes.
Linda W . 2020-09-24
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Reservamos un té de la tarde después de haber recibido un bono como regalo de Navidad. Como esto solo ocurrió en septiembre, nuestros planes se vieron gravemente afectados por Covid 19.La reserva fue fácil por teléfono y cuando llegamos nos esperaba y nos recibió calurosamente el personal.Al estar soleado y con un clima razonable, nos sentamos afuera.El té llegó primero seguido poco después por un puesto de pasteles de 3 niveles. Como puede ver en las imágenes, estaba lleno.Los diversos sándwiches tenían una variedad de rellenos: salmón ahumado, pollo y un panecillo relleno, todo muy agradable.Luego, 2 bollos frescos con relleno de crema y mermelada, deliciosoA esto le siguió una selección de 4 pasteles. Una deliciosa con arándanos sobre una base de crema pastelera, un ratón cholate con un macarrón.Guardamos los otros dos pasteles y el restaurante felizmente nos dio una caja para llevarlos a casa.
RoyalFestival127 . 2020-09-21
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Visité Caffe Concerto a mediados de la semana de agosto de 2020. Situado en el Haymarket de Londres, no era mi primera opción, pero Ole and Steen estaba cerrado. Pedimos dos cafés con leche y dos pasteles. Los pasteles son grandes, pero con casi 6 cada uno, esperaría una mejor calidad, a pesar de la ubicación. La verdadera decepción fue el café. Probablemente fue el peor café que he tomado en Londres. Cuesta 3. 95 y era demasiado caro y mal hecho. Lo encontré prácticamente imbebible. Contrasta mucho con mi café anterior en la tienda Arket en Long Acre, que fue excelente. Si estás pensando en visitar, le daría un amplio margen a este lugar. Consideraba mi proyecto de ley 23 probablemente una de mis peores decisiones.
Chris M . 2020-08-27
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No pude criticar el servicio, pedí cafés y pasteles, los pasteles eran buenos, pero los cafés fueron probablemente los peores que he probado en un restaurante, el café con leche sabía a leche tibia y el café con leche especial hecho con cúrcuma y coco salió de un paquete con de nuevo, casi no tiene sabor a café, también tan caliente que le quema la lengua.
Trail497604 . 2020-08-24
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Bin vor einer Theatermatinee in das Caffe Concerto am Haymarket gegangen, weil ich eben einen Kaffee trinken wollte. Von einem wenig freundlichen Kellner wurde mir mitgeteilt, dass nur eine Tasse Kaffee nicht gehen würde, also habe ich noch einen Kuchen bestellt. Für beides zahlte ich über 12 Pfund und ich muss ganz ehrlich sagen, dass beides diesen Preis definitiv nicht wert waren. Ganz ehrlich: Mehr Schein, als Sein. Ich muss da nicht nochmals hin.
chess999 . 2020-03-02
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Ci siamo fermati in questa pasticceria per una pausa thè. Abbiamo preso un pankake in due perché le porzioni erano davvero abbondanti. Nel complesso buono, tipica pasticceria londinese.
travelishappiness90 . 2020-02-27
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We had a reasonable and delicious lunch. The gnocchi and salmon nicoise were very tasty. Good place for a wonderful lunch.
Dundasmom . 2020-02-26
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My friend and I came here for cake after dinner tonight (17/02). We waited over 15 minutes before Davide came to take our order, while my friend was trying to explain the cake she wanted from the display as it didn’t have a sign he put his hand up and told her to wait. He was very rude and displayed no interest at all in his job. All the other staff were walking around looking miserable as well. The desserts were thrown onto the table in front of us and did not look appetising at all, however they tasted nice and my drink was very nice. We took off the optional 13% service charge and they had no problem doing this for us. Such a pity the service doesn’t match the quality of the food. The staff need to be properly trained.
sarahpq . 2020-02-17
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Buena atmósfera. Servicio excelente, rápido y educado. Ahmed y las dos mujeres que nos sirvieron fueron sobresalientes en términos de velocidad, lo que nos permitió tiempo para elegir, conciencia.Un extenso menú, ya que era 2. 00 pm almorzamos seguido de café y pastel.La calidad de la comida no era excelente, particularmente el salmón de mi esposa estaba seco y sin sabor, el café era bueno pero podría haber sido más fuerte, los pasteles mientras se veían fantásticos eran bastante sosos.
Richard H . 2020-02-09
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Zeer mooie locatie in hartje Londen, Het was zo'n lekkere cappuccino dat we ons tasje uitlepelden en de ober MOHAMED, keek toe en lachte...zeer vriendelijke bediening
Travelerkoffiemokka . 2020-01-20
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Tellement cher pour ce que c’est7 livres un éclair ou une part de gâteau (8€)5 livres un cappuccinoPiège à touristes
geoffVB . 2020-01-19
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I often visit this cafe for my evening coffee. What makes it special is one of the staff there.. Ahmed! He is always so welcoming and warm in his demeanour.. makes the experience of visiting this cafe absolutely amazing each time i am there alone or with friends.100% must visit!
DeepikaTyagi228 . 2020-01-15
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Went here as a special treat a few days ago. We reviewed the menu and ordered the luxury cream tea for two for £23.95 as a result of the picture and description of what you get.MASSIVE DISAPPOINTMENT. 1) You get significantly LESS cakes then shown in the picture2) you DONT get the macaroons as shown in the picture3) We got one or three OLD/STALE cakes4) Scones were no more than ok OVERALL A BIG FAIL. Don’t get tempted by the shop display and just walk away.YOU HAVE BEEN WARNED
Qualitywins . 2020-01-14
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If you are tired out after shopping and want somewhere a bit relaxing then this is a decent place, although expensive. The cakes are fresh with nice cream, coffee was fine too.
SouthgateFamily . 2020-01-02
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Rude staff, no one looks after you. Desserts look poor, baileys coffee is a joke, cutlery and cups are not washed properly. Would never come back.
NonameAde . 2019-12-28
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Convenience and quality! Service was superb, food was delish and again I must choose great company, because this was a great place to have a quality catch up w a colleague.
Kristen6984 . 2019-12-20
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We came only for a quick snack and everything on the menu looked so good we didn't know what to order. We were served by Caique and he was attemptive and helpfull. We will definitely come back to try different options!
marilialinda . 2019-12-10
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Non è proprio un locale tipico londinese, ma si ha la possibilità di fare una full english breakfast.
Bliss_15 . 2019-12-09
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Dyrt, gode desserter og mye sukker. Fin kafé, som har alt tilrettelagt for en typisk engelsk kafé, men tafatte servitører!
heltenk2019 . 2019-11-29
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Stopped on our way to Trafalgar square, my husband had coffee and a croissant and I had an amazing hot chocolate really creamy and not bitter. Would definatly stop here again when visiting London.
Zena W . 2019-11-26
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Necesitaba comer cerca de Theatre Royal Haymarket. Un lugar de la calle al que llegamos fue el concierto de Caffe. Empujé por el tiempo y ciertamente se veía bien desde el exterior, pensamos que esto funcionaría. La esposa tenía pierna de cordero, estoy seguro de que había un poco de carne en alguna parte. Acompañando puré de papas era como diríamos en casa, se les quitó el aire frío.
143drewr . 2019-11-20
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Wonderful! I liked my dish very much. I’m vegetarian and I had many options of food: I choice a rigatoni Siciliana and it was delicious! We were well welcomed and I recommend this place!
Jheniferosti . 2019-11-17
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Went here for my birthday and it was such a treat! Shout out to manager, Ahmed at this branch who is the best and made my day very special :)
amranc_07 . 2019-11-16
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Today I went to this place and I’m really surprised . I was alone, just for coffee and cake but service..amazing!! Had a little conversation with manager Elena and I’m coming back 100%! thank you!
asiaofcqx . 2019-11-11
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I’m not one to leave reviews however the service offered at this establishment was disgraceful. If you’re thinking of visiting, don’t waste your time or money. Visiting with my American boyfriend we thought this cafe looked super pretty and fancy, perfect for offering a british experience. We ordered two mochas and afternoon tea. The mochas tasted incredibly burnt. I for one have tasted bad mochas but this was next level. Completely burnt and undrinkable. I am not one for making a fuss but it was disgusting. I talked to a member of staff and she stated “that’s how it tastes”. Burnt? To that level, definitely not. She stormed off and I assume spoke to her manager. She returned and said nothing could be done about it.
Tilly137 . 2019-10-24
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What a beautiful restaurant in a great location. Me and my wife had afternoon tea with Prosecco and it was beautiful.
Bundylee15 . 2019-10-21
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Ordered the Millionaires sandwich followed by the Lemon Meringue - absolutely gorgeous. Such pleasant surroundings and great service. Just wish we had a Cafe Concerto in South Wales.
Colette P . 2019-10-16
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Хороший выбор тортов, пирожных и эклеров. Всё очень свежее. Кофе не самый лучший, но в целом нормально. Хорошее обслуживание, и уютный интерьер. Хорошие цены, как для кафе в таком популярном туристическом месте. Два пирожных и два кофе нам обошлись в 15 фунтов.
PetroSokolnykov . 2019-10-03
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El espacio es muy agradable, el menú muy bueno tanto para tomar algo , almorzar a cenar. Y la atención del personal excelente, especialmente de los mozos Silva yCaique.Lo recomiendo sin dudar
ALIAIRAM . 2019-09-28
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We visited here yesterday and was warmly welcomed by the staff and shown to our table earlier than book as we arrived earlier than expected but we were accommodated with no problems at all.
Maria M . 2019-09-27
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518 Opinions
Absolutely disgraceful, 4 hot chocolates were 68 pound!!! The hot chocolate was cold and was dripping down the cup. Way too expensive, service was so mean shouting at us saying if we are not a client we can't use the toilets. So we sat down and then served us 4 cold chocolates and then left without saying anything!!! I wouldn't recommend this place I hope this place gets shut down.
2 Opinions
Este lugar solía ser genial, así que me entristece escribir esta crítica.Personal inexperto que están tratando de aprender en el trabajo. Los empleados experimentados no ayudar a los jóvenes cuando le preguntamos, aparentemente tomando satisfacción en ver fracaso.Hoy ordené algunas baps de desayuno y un desayuno en una caja - los baps hicieron antes de la caja se inició y la izquierda para ir frío en el lado. Tuve que cambiar con una lámpara de calor.El fuerte tardaban mucho.... culminando en habichuelas frías se echaban a comida caliente. Cuando saqué, el servidor era consciente de que los granos deben ser hot... así que poner el desayuno entero en el microondas. En mi escritorio tuve que esforzarme por microondas dobles huevo de cemento y bacon que era chewier de biltong. Y no un morcilla a la vista!La pasión de la gente que abrió este lugar ha desaparecido y con la calidad.
28 Opinions
Mi novia y yo estábamos hambrientos pero queríamos un almuerzo relajado. Este lugar está situado lo suficientemente lejos del bullicio principal de la ciudad que estaba casi vacío a las 12 en punto cuando llegamos. La camarera fue amable y nos hizo sentir bienvenidos. Precioso almuerzo relajado para 2 personas mejor por 2 por 1 con tastecard.
14 Opinions
Este es nuestro 'ir a' cuando en Oxford street de Londres. Sirven el mejor Aglio, Olio, Peperoncino, que he comido. Los camareros son encantadores y amables, es un hermoso, pintoresco restaurante, que ha permanecido durante años en un lugar de primera en el West End, y merece encomio.