Cafe 21 at Fenwick in Newcastle upon Tyne - Phone Number, Reservations, Reviews

We both had the club sandwich, it was delicious, the best club sandwich I’ve ever had. Quality ingredients, really tasty and excellent service. The ambiance was relaxing and calm which was perfect in the middle of our busy day.

We often eat at Cafe21 & the Bistro in Fenwick's & thoroughly enjoy not only the food but service & ambiance too - however not today. The first disappointment was the Thai green curry was missing from the menu. The second was the poor burger that I chose. It wasn't particularly large (a small patty). It was overcooked & quite dense and extremely salty. To such an extent my mouth was salty for an age afterwards. I didn't want to create a fuss as my Wife was enjoying her 'look forward to' dish of prawns & spaghetti. Couldn't fault the service! Intersing to note that for a Friday afternoon the Bistro seemed particularly quiet.

Went for brunch on Thursday - really tasty food and friendly, helpful staff who were happy to change poached eggs to scrambled, going off menu. They even checked how we liked our scrambled eggs cooked. Was busy and rightly so.

We went for a traditional afternoon tea for a leaving party. The food was delicious, scones arrived still warm. The hand made cakes and sweets were exceptional. The staff were very attentive and made our visit a memorable one. Well worth the money compared to other venues who charge a lot more.

The afternoon tea was over priced and the food that was on the afternoon tea wasn’t nice. Service was fine but the pricing is ridiculous for what you get.

Excellent food and fantastic service. Fish fingers were incredible have been a couple of times now and it is always service with a smile. Both times i have been served by a young redhead waitress and am always made to feel extremely welcome and always pointed towards something on the menu i would enjoy

It is so disappointing eating at such a nice place such as (Café 21 - Fenwick) with an excellent reputation and then you being met by such dry & grumpy staff. We are not asking for a grinning ppl but at least welcoming staff. The youngest waitress was actually rude! when she served the coffee, she basically threw the cups on the table that it was so close to spill it before she turned and left. The four of us were just in shock that she had been this careless & sloppy. Food was excellent and we enjoyed it. Would we return again? No! For that reason, 3 stars is more than enough .

Terrific lunchtime menu, two courses for £22. The food and service was of a high standard and there was a good selection of drinks. I had the non-alcoholic craft beer. Perfect for a nice lunch when shopping or meeting friends.

We had afternoon tea to celebrate both our birthdays as a gift. The place is clean and sleek. The service was great, with very attentive waitresses. The food was what is expected - Fresh and tasty sandwiches and cakes. We could not finish all the scones, so we had a box to take them home with us. Really nice experience, really well worth it.

Fabulous food, great service love this restaurant only grumble gets crowded very squashed together not much privacy to chat.

Called in here for a coffee and cheese scone this week. Nice scones and really friendly service. Very good.

I paid £50 for an afternoon tea for two, to get a meal worth no more than £20 AT A PUSH. I was so stunned with the lack of food they gave us so I asked the waitress if what they had given us was for one or two, after which I heard her laughing about what I had said with her colleague. So not only was the food sub-standard, but so was the service. Don’t come here, the staff will laugh at you and you will be overcharged. Attached is what I paid £50 for, not including any alcohol. There are plenty of other places that serve afternoon tea for two that includes more than one of each tiny cake and don’t include rude staff as an extra.

My wife and I had coffees waiting. I had chicken club, the ladies had croque monsieurs . 2 sides of chips,bread and olives. 1 glass orange My chicken club was dry,croque monsieurs were overcooked.1 side of chips was undercooked. All had puddings -2 chocolate,1 basque pudding Cost £ 83 Disappointed -general standard has fallen

Late lunch with family. 2 cheese & ham omelette, salad and chips, thai green curry and salad nicoise all very nice. Nothing fabulous, efficient friendly and reasonable price, except decaf tea 3.35 per cup consisting of hot water and tea bag in plastic bag a bit low rent... £80 including tip

Abysmal. So pretentious. Almost put off by menu but asked if we could just have coffee and told “of course” Were seated and given menus during which time we actually decided to have more but were totally ignored by both waitresses and the two male staff who were drinking behind the bar. Gave up after 15 minutes and went to a better establishment. Avoid this place unless you take a flask and packed lunch with you.

Very welcome after a day shopping in the cold. Staff were very helpful and very eager to help us select vegetarian options. Relatively expensive - but so worth the experience. Toilets clean.

Cold, cramped, very uncomfortable seating, understaffed. Turkey sandwich delicious, but served with uninspiring side salad of tomatoes and lettuce leaves with no dressing. Rather a disappointing first visit. Bring back Johanns.

Rude staff who openly talk nastily about the customers, in plain sight and don't apologise when they realise they have been caught. Food completely average (5/10), not worth the prices. Festive afternoon with no festivity at all apart from chocolate antlers stuck in the side...

Rude waitress, will never go again, made to feel very unwelcome wish I could name and shame her .can’t comment on the food because we didn’t stay

I was on my own shopping in town and popped in Café 21 for a quick bite to eat. You have to wait to be seated , but I wasn't left standing long. The service was quick and polite and the salad was absolutely delicious....

Visited with my friends and ordered the chicken club sandwich and a pot of tea - £16.80. I was aghast. Thought I’d been overcharged! The sandwich was very small and came with no side salad or anything extra - it cast £13.50. I’d ordered it...

Myself and my friend visited for a lunchtime meal. We ordered two chicken Caesar salads (priced at £17 per salad!!), waited 30 minutes and then had to ask where the food was. The young waitress was very apologetic and then returned with two small salads....

Really really enjoyed the ambience, service and delicious food. We went for the champagne option and was not disappointed. We will be back !!!

Family of three, Sunday lunch. We had not booked and were whisked straight in. We had the three course Sunday lunch, roast beef, pink and delicious. Soup and cheesecake both lovely also. Lovely surroundings, well furnished. We will return!

Server was professional, attentive, and very personable. Requested the truffle burger made with vegan patty, and it was the best burger I have ever had in my life. I’ve lived in six countries and travelled all over the world, so trust me, that is a...

Great staff and great food! A lovely, leisurely lunch with family and friends. Added bonus wandering around the shore afterwards.

Went today for afternoon tea with 5 friends. Lovely afternoon.The afternoon tea was excellent value with beautiful sandwiches,exquisite cakes endless tea and fabulous service. Just perfect in every way. Having looked for venues for afternoon tea in Newcastle I was alarmed at how many places...

We were meeting a friend here and we had planned to have lunch. But we decided just to have coffee and move on, as it was far too cramped and noisy to sit comfortably and have a conversation. It is table service and the prices...

We went to the Cafe 140 Fenwicks Newcastle recently and would not recommend it. The food is nothing special, small portions and greatly overpriced……..£11 for one small piece of dry rye bread with a slice of salmon! The only good thing I have to say...

Had a very pleasant lunch with my daughter. The service was very prompt and the waitress was efficient and friendly. I chose prawn and avocado salad which was good although a bit short of avocado. My daughter had cheese omelette which she said was fine....

We visited cafe 21 today for afternoon tea with 2 x 90 year olds, my mum and myself as a belated Christmas gift to them. I’m a regular visitor for the brunch menu so was surprised by the quality of food. We had rang ahead...

We booked a table at 3pm for lunch and Cafe 21 did not disappoint! We ordered off the set menu and the food was gorgeous, I had the parsnip soup to start with the beef for main and it was all cooked to perfection. The...

We had a table of 4... Having tried another of the groups restaurants locally I had high hopes.. However it was mediocre.. Limited menu... Would I return.... Possibly..

Popped in late morning after shopping with my wife. (18th Nov) Loaded with shopping bags, a guitar in a hard case & other bits & pieces. We found ourselves a table and started to leave of stuff so as one of us could go and...

Fuimos en marzo 2020 con amigos. Probamos el fish AND chips más rico del viaje. Muy lindo lugar. Atención rápida...

Went to Cafe 21 for lunch with my sister and daughter. There were no drinks menus given. I asked what teas they had and the waitress asked which one I was wanting. Sister and daughter ordered cokes. When the cokes arrived the glass was literally...

Cafe 21 has long been a favourite of mine but the early evening meal I recently had there with a friend will definitely be the last. We both ordered the superfood salad priced at £13 and were looking forward to a tasty main course, however...

We booked in for afternoon champagne tea courtesy of a Xmas gift from our son We were quickly seated and attended by a lovely waitress. She explained the menu to us in detail Our selection of finger sandwiches, cakes and scones were delivered promptly with...

Two course lunch at £22.50 exceptional value, as one would expect. Food fabulous, well presented and attentive staff. Great menu for a light bite. The ambience is obviously very different from the main restaurant on the Quayside but the quality is the same. Nice to...

My salad Nicoise arrived looking decidedly below average ; all of the usual ingredients topped with a great heap of cheap tinned tuna. No garnish or lemon wedge to sweeten the blow of paying over the odds for a very small salad or indeed disguise...

Afternoon tea was disappointing the cakes were unappetising cream was off in one of the cakes manager was uninterested bad experience never again. Previously also complained about smelly crockery and glasses. Best to give this cafe a definite miss, too many bad experiences, all down...

We had Eggs Florentine and a club sandwich…big servings…lovely fresh ingredients. Service very good, quickly seated and professional staff. I’ll be back.

Visited Cafe21 in Newcastle, nice food but so much noise!Cutlery & China being thrown about rather spoilt what was a decent lunch, perhaps if we had come later, post the lunch time crowd, it would have been more peaceful. Still worth a visit, but not...

My friend and I had lunch and a few drinks on the rooftop terrace on a beautiful sunny day. The smell of the food, the lovely music and atmosphere made us feel as though we were on holiday! The food was so good and the...

I arranged to meet a friend for a catch up it was just after 11am when I arrived. I waited patiently as requested from the signage to be seated… I did not appreciate however being ignored by at least 4 members of staff who looked...

We chose to go out for breakfast rather than take it at our hotel and this was a lovely find. The service was great, the choice of dishes spot on and the dishes we chose were delicious.

Had a lovely gf vanilla macaroon here and glass of prosecco. Very classy and absolutely delicious snacks. Can't wait to go back.

Visited Saturday morning at 10am with my husband and parents. I have been coming here for years and it is the only place i will go for for breakfast in Newcastle. Just fantastic to be back here after lockdown. Lovely food and lovely staff. Our...

Before Covid19 and the lockdown I was a regular visitor to Cafe 21 in Fenwick's . The food and service are always excellent. The staff are friendly and professional. I am looking forward to the restaurant opening.

First visit since reopening, covid safe restaurant. The lunch time special is not available, main menu limited. However our main dish of trout with toasted almonds and potatoes and green beans was well cooked and tasty. We also had a glass of merlot. Prices have...

Called on today for the first time since lockdown. The staff were lovely and the top up filter coffee as good as ever. But there is a but. the prices risen quite a amount. The bacon sandwich for example used to be £5 now £6.20...

This is a good place for breakfast although once by eggs benedict was rather cold. I think it is slightly overrated however and people queue to get in! I ordered a salad with prawns in the last time and regretted it - it was a...

The staff were very impersonal and didn't seem to be interested if answering our queries regarding the menu. We have eaten here on previous occasions when in the area but it certainly isn't what it used to be. It is convenient for a city centre...

Called in for lunch and a catch with friends. Very friendly staff. Great menu with a huge variety. Tomato soup has a fabulous spice to it served with fresh sliced baguette. My friend had the Thai chicken curry and enjoyed it. Children had Eggs Benedict...

Staff very friendly.Service prompt even when busy. Food always excellent.Good choice in menu. Even when busy staff will be polite and couteous.

My wife and I went here for afternoon tea (retirement gift from a friend) on a Tuesday afternoon. We were seated very quickly and our waitress came straight over to tell us what our options were for afternoon tea. Tea and coffee were brought and...

We had breakfast here a few days a go. My wife had the croissant with butter and jam and thoroughly enjoyed it. The staff are so helpful.

My wife and I were in very disappointed with our breakfast at Cafe 21 today. We arrived about 1030 , ordered straight away and waited 30 minutes to get served with our food . My Wife had Eggs Florentine which was cold and I had...

As we were four we had to wait for 20 minutes, but eventually we were seated. Service was great and the food quality excellent. Porridge with honey followed by avocado on brown toast. Really good and the tea was nice. Must go again.

Used regularly. Always reliable. Cheese Soufflé is best in North East of England. Well located in centre of Fenwicks in Eldon Square. Convenient opening hours, and good variety on menu.

Have eaten at Cafe 21 at Fenwick several times, always enjoyed the food and this time was no different. We had a glass of wine each, and then went for the 2 course fixed price menu. The staff are always friendly and efficient, the restaurant buzzes as it is nearly always full. The food is always superb. The cost of our meal and drinks came to £54 including a service charge of 10%. Will look forward to using it again.

Somos clientes habituales y hemos estado viniendo durante 10 años. Mi madre ha tenido un bollo de frutas o souffl y mi padre y yo hemos tenido huevos benedictinos (con salsa extra). Esto solía ser un barco apretado con un gerente brillante y la comida estaba llena, sabrosa y de buena calidad por el dinero pagado.

Lovely food, well priced and size portions for a upper end restaurant! Dessert was amazing, great service and lovely atmosphere

La segunda vez llamamos para almorzar. Honestamente puedo decir que no podemos culpar a nada.

Terrible today. Long wait to get in, very long wait for food. No real apology. Standards are slipping!

Only had an afternoon cup of tea but a pleasant atmosphere in this lovably store and super to browse their nearby food hall with lots of tempting goodies!

My husband and I had our breakfast at Cafe 21 this morning was delicious the staff were very attentive . A great visit . Thanks

First time there today and will be returning,took a while for the food but well worth it and the staff are a credit to this restaurant keep up the good work it’s realy appreciated

My favourite lunchtime venue whilst shopping in Newcastle. Great value set menu for £18 for two courses and £21.50 for three courses and plenty of choice. There is lovely bread and butter included in the price which is very moreish. Staff are lovely and always give a warm welcome. Regular menu includes lots of brunch favourites too. 5 star food that doesn't cost the earth.

Very nice breakfast and good portion sizes. We had eggs Benedict and scrambled egg on sour dough bread with sauteed mushrooms.

Popped in for a late brunch while shopping, and got a plate of absolutely delicious eggs Benedict! The service is alright, a little slow, but very friendly. 10/10 going to return, definitely with friends.

Must congratulate Cafè 21 for their afternoon tea.

Excellent food , friendly staff, there for a lunch and the sea bass was amazing so was the goosberry fool

Love this place, consistently good, a great menu with an excellent choice of options. I had Local smoked salmon and soda bread - delicious. Service also friendly and efficient.

We ate her today whilst visiting Newcastle. I had eggs Benedict which was delicious. The others had mushroom and poached egg. The staff were very helpful and very pleasant.

La comida esta bien Excelente domingo almuerzo con amigos. Jóvenes con poca experiencia, con poco liderazgo o instrucción de los adultos mayores.

Two course lunch at £18 exceptional value, as one would expect. Food fabulous, well presented and attentive staff. The ambience is obviously very different from the main restaurant on the Quayside but the quality is the same. For an instore dining facility outstanding

El extenso menú ofrece muchas opciones, tres de nosotros tuvimos los champiñones, los huevos escalfados y la salsa holandesa en una tostada, y honestamente puedo decir que estaba perfectamente preparado y absolutamente delicioso. También nos dieron la canasta de tostadas, la tostada de pan de plátano es encantadora y había mucho para dar la vuelta. Totalmente recomendado.

Always the first Port of Call when in Newcastle upon Tyne, nothing to beat Fenwicks full stop...highly recommend the cocktail scones jam and cream.....or Thai Green Curry...full of flavour.

Went to Cafe 21 for a Bacon Sandwich. It was very nice. Both times I asked for a filter coffee it was cold. Service wasn't the best and the chef kept clapping every 20 seconds which was a bit annoying sitting next to the hatch. Apart from that the bacon sandwich was delicious.

Visited sat 13th april with my daughter in law and 10 yr old grandaughter.The menu had ample options,including champagne afternoon tea,which the adults had.childrens food wa excellent.staff ,i couldnt fault them.cant wait to go back.

Had a sumptuous gf vanilla macaron here with a prosecco. Absolutely delicious. Can't wait to go back.

My Mum and I came here a few weeks ago on a Sunday for a quick bite and I knew I'd have to come back to properly try the food. I've been this afternoon and wow. Just wow. Possibly some of the best food and service I've ever had. The staff can't do enough for you, they're EXTREMELY polite. Even when it's busy, there's a queue out the café and the staff are rushed off their feet, they still have time for all their customers, don't make you feel rushed. The experience here is literally perfect. I'll definitely be back!

Shopping for new handbag, and needed refreshments before dashing to catch the bus home. I didn’t have enough time for my favourite steak and fries, so quick bacon sandwich and pot of tea. Just the job !

Went to Cafe 21 at Fenwicks for an impromptu lunch on Saturday. It was busy and buzzing! We had the 2 course lunchtime special at £18, not cheap but good food. I had the prawn salad as a starter and polenta and roasted vegetables as the main. Delicious! Great friendly and attentive service. Recommended!

My friend and I have dined here a number of times and usually I'm quite happy however on this occasion I decided to opt for a lighter meal which was mushroom on toast with a poached egg with hollandaise sauce, on arrival to the table the egg was hard and had burst during cooking I would not have served this however here it was on my plate I alerted the waitress and said my egg which should be soft was hard and had burst it looked awful how it ever got beyond the pass I'm not sure, she apologised and said she would get me another egg I was left with my offending egg some minutes later a soft egg was brought to me with a apology. The waitress was a pleasant lady who was attentive and it is pleasant surroundings.

Just fell on here quite by chance while shopping in Fenwicks. I had the belly pork salad which was pretty damn amazing (see pic).

Lovely food. The pasta and prawn thing is great. Loved the duck but haven't seen that on the menu for a while. The brownie is the best ever.

This is an excellent venue for brunch. The food was gorgeous and the service first class. A bit pricy but definitely worth a visit.

Visited with family and we had a selection of sandwiches, cakes and hot drinks. It was fairly easy to find a table and food was quick in coming

Myself and a friend visited Cafe 21 for afternoon tea, my friend rang beforehand to book it and mentioned that I was a vegetarian. We arrived and were taken straight to our table, I must say it was a little bit cramped and we could easily be overheard by tables at either side of us, we didn't have much space. The waiter and waitress who served us were very attentive, calling back to ask if everything was ok and asking if we needed more tea. My vegetarian sandwiches were served on a separate plate to my friends. I must say the food was outstanding, from sandwiches, through to the scones served with butter, cream and jam and finally the cakes. I'm not a big cake lover but cut a little slice of each off to try and they were nice. We took one of the cakes home for my husband, the cafe provided a little box for us. It was very pleasant and I would definately return. Price wise, it wasn't one of the cheapest afternoon teas that I have had - the bill came to £33 for two people.

Excellent restaurant, very nice interior, food magnificent, wine list impressive and the gin menu was superb. The menu is interesting and the food flavoursome, very reasonably priced for the quality

I've visited this restaurant many times before and it has been good. Not great, but good.

Despite being very busy the service was quick. Ordered Thai green prawn curry and haddock fish fingers and chips - both dishes were good with reasonable portions. You get free top ups if you order regular coffee. Two coffees and the two main courses came to £34 inclusive of an optional 10% service charge which is quite pricey.

My husband and I went there for lunch while shopping in Newcastle. This is the second time we have attempted to dine here - the first time, we were standing in a queue when there were lots of empty tables and no server showing any interest, so we left. This time we had to wait a couple of minutes to be seated. Again there were a lot of servers not showing much interest but eventually we were shown to a table. The menu is varied, with choices to suit large and small appetites, and the quality of the food was good. It was served in good time, so no complaints there. The afternoon tea looked as though it would be good value too. However, my main bugbear was the service. I counted seven or eight people behind the bar and on the floor yet none of them were really interested in taking our order, asking if the food was OK or refreshing our drinks. I think one of the factors of a memorable dining experience is the service - friendly and interested without being 'in your face'. No one seemed any of those. I couldn't help thinking that, because it was the well-known Cafe 21, they felt they didn't need to try. A shame, as the food was good, however the service downstairs is much better!

Went here as have been before many times.... same owner as Jesmond Dene... when will he respond to our complaint as to his posh or so called Jesmond Dene hotel..... Wine served first time old and sour.... left over bottle from when ?

Just lovely from start to finish, the staff couldn’t do enough to make sure our lunch was perfect.....food and drinks were amazing, well worth a visit, we’ll be back!!!

We hebben hier prima cappuccino en muffins gehad. Er was geen rij bij de balie, de bestelling werd snel gemaakt.

Lovely salads and vegetarian options. Great choice.

I often pop into 21 at Fenwick, so after a