Based on 726 opinions finded in 2 websites
Based on 726 opinions finded in 2 websites
Nº 192 in 898 in Bath and North East Somerset
Nº 23 of 153 British in Bath and North East Somerset
Opinions
Love, love, loved my stay here. Everything was perfect!
Lyn . 2024-12-10
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Absolutely fabulous stay. What a great hotel - the service, room, food and drink were all excellent. We booked the autumn deal which included breakfast (which was really very good indeed) and a cocktail (which was also great). We will definitely return.
Robin Ellis . 2024-10-16
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We just went for a massage, and the whole thing felt luxury. My partner and I had the ease your tension massage. We were asked to wait in a lovely spa lounge with a variety of waters, and then taken to our massage rooms. The masseuse was warm and professional, listening to specific parts I wanted targeted and working with skill. Great experience!
Ginger GT . 2024-07-10
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lovely town centre location, very nice staff and good quality breakfast, albeit slightly expensive. if you are coming by car I would recommend you pre book parking as Bath is notoriously short of on street parking
David Unwin . 2024-06-17
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Delightful to say the least. A gorgeous townhouse set in a tranquil street, just a few steps from the shopping, the river and its gorgeous park. We loved all the details the location has to offer and felt very well looked after by the whole staff. A lovely experience that made us feel home ❤️ Highly recommended!
Chiara Lorenzetti . 2024-05-20
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Wonderfully relaxing copper bath couples experience.
Hannah watson . 2024-03-31
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10/10 would recommend. Lovely atmosphere, great staff, nice surroundings and fantastic massage. The samples and playlist QR code after the massage were an unexpected plus. The bar freshly baked our cream tea and the tea was loose leaf.
naomiiceberg2 . 2024-03-29
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Fantastic 5 star guesthouse find in Bath! The location of the guesthouse is excellent with it being just 5 mins from centre of bath, making it easy to plan your time. We booked the hideout suite which lived up to expectations, private access from the reserved car parking space area that comes with the suite or access through the guesthouse, your basically alone on the LG floor, if you love privacy this is the suite for you. The staff were all super friendly and helpful and nothing too much trouble, really made the stay top level. The guesthouse had a good bar and restaurant and was great for some delicious cocktails, Good cocktail selection and I was also made one that was not on the list. Breakfast was also very we set up and delicious, a good choice of continental options and cooked options. Again great service and staff friendliness really noticeable. The guesthouse is very clean in all areas with rooms turned over daily and full room service was available to us till around 9pm. There is also really nice touches such as selection of free items in pantry and vinyl selection to pick from. I haven’t said too much about the suite as have attached some videos, but it’s a great relaxing space and super comfortable massive bed with high quality linens, top spec features and toiletries, also comes with huge bathroom Jacuzzi. Would not hesitate to rebook this guesthouse particularly the hideout suite. 5* Thanks for a wonderful stay.
Gertain Smash . 2024-03-21
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Ok I suppose if you like being spoiled pampered, like a nice steak,car parking convenience to town, non stop visits to the pantry my wife ate 4 tubs of ice cream one night - I won’t mention the bags of crisps I munched nothing to do with them being free of charge. Xx
Clive St.James Greenaway . 2024-03-07
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First class in every way Great welcome, beautiful eclectively decorated hotel, lovely room, resonably priced, very helpful staff, great breakfast What more could a visitor want ? Would certainly come again and recommend to friends
Paul Leigh . 2024-02-29
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Our stay was absolutely fantastic ! The room was one of the most charming I have ever seen, they have dyson hairdryers, the soaps smell great, they have a pantry with free snacks, sweets and desserts, overall one of my best experience at a hotel ever. You can really tell that the owners and staff put great attention to detail and charm, I can only recommend.
Cordey Isabelle . 2024-02-22
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Delicious afternoon tea in beautiful surroundings
hannah moores . 2022-01-04
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Perfect Christmas! Thanks to every staff member of the hotel! Our stay was 100% exceptional. See you next year! We will come back!
Daria Gavrilova . 2021-12-25
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My husband and I went to the spa today and had a copper room experience as a birthday treat and I can’t recommend it highly enough. The staff were lovely, the spa was clean with a subtle but relaxing atmosphere and the experience was excellent. Having been to many other spas across Europe, we had very little expectations about what would happen or just how special it would be. Without spoiling it for anyone, the copper room (or any treatment I suspect) is a real treat, a reset from the everyday and something I hope to do again soon. If you can afford it, you won’t be disappointed.
Val Mote . 2021-12-07
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Stunning beautiful bedrooms thoughtful interiors
Chloe P . 2021-12-04
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I visited Number 15 for afternoon tea with my daughter. We were warmly welcomed by the staff at reception and again when we were shown to our table. The service was excellent, they even surprised me with a birthday treat. The afternoon tea was absolutely delicious with original flavours and beautifully presented. I would highly recommend it for an afternoon tea in Bath. The hotel has a lovely, quiet atmosphere.
Stephanie Storrar . 2021-12-04
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Beautiful architecture, luxurious, and bed was divine!
Devon . 2021-12-03
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We had dinner in the restaurant. Excellent food and brilliant service.
Peter Claydon . 2021-11-20
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Fabulous luxury stay to celebrate a birthday. All staff were very welcoming, attentive and helpful. Had a wonderful treatment in the spa, delicious lunch and evening cocktails plus hearty breakfast. Our room was very comfortable, spacious and well-appointed. Hope to return!
Clare Donaldson . 2021-11-07
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The decor is lovely in both rooms and reception etc. Service is great and they have some lovely touches like the pantry - although it was lacking bags for sweets - perhaps because it was half term and coffee pods. We loved the record player in our room too. There was some confusion over the date of our booking when we arrived but this was dealt with quickly and efficiently. Highly recommended and location is good too - just a short walk to the centre.
Adil Mawani . 2021-11-05
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Amazing stay, staff were all amazing and very accommodating. Very clean, amazing room.
Chris Taylor . 2021-11-02
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Really lovely and friendly boutique hotel. Staff were so helpful even though we arrived late, and our pup loved his treats! Would definitely stay again and recommend to others!
Leilla Shaikh . 2021-10-12
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Stopped by for a drink at the bar (pre-book your table)… this place is just class. Lovely cocktails and never ending Gin menu. Setting and decor absolutely awesome.
Dan Laguitton . 2021-10-11
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We have stayed here a couple of times and it is a wonderful place to stay. The bedrooms are lovely and the location is great. They have a lovely bar area and the restaurant serves great food for dinner and breakfast. They also provide a pantry for fresh milk, soft drinks, sweets, cakes and fruit which is a lovely touch.
Alex Jones . 2021-09-21
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I visited the spa on my birthday and had an incredible treatment (Cocoon) with Liveta. She was fantastic and I would go back/highly recommend. The spa itself had a great ambience and a lovely after-treatment refreshment room.
sack majik . 2021-09-18
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Great experience. The pantry with all the food was an awesome touch, and the decor is really cool. The food in the restaurant was also very good.
Andrew Boroughs . 2021-09-14
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My husband and I came to No.15 Great Pulteney for our Mini Moon earlier this month and really enjoyed our 2 night stay! It is such a stylish hotel, the interior design is amazing and I loved all the the art on every floor. We really enjoyed dining in the restaurant on the first night, the food was delicious and they gave us two complimentary glasses of fizz which was such a nice touch! We also loved the bar, it was such a nice atmosphere at the front of the hotel and the cocktails were fab. We got a complimentary upgrade to one of the Henrietta rooms on the 3rd floor, which at first we did find a bit small and underwhelming, but once we'd seen the rest of the hotel, experienced the food and drink and gone to the spa it made up for that. We booked the copper room spa experience as a treat after our wedding and it was incredible! One of the most luxurious settings and such relaxing treatments. We also enjoyed the complimentary larder on the 2nd floor where all guests can help themselves to water, drinks and snacks! The service we experienced from start to finish was top notch, all the staff are very welcoming. We will definitely be back!
Rosie O'Farrell . 2021-09-13
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Friendly staff, great location and cool rooms!
Misty Moo . 2021-08-18
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Lovely hotel in a great location
Peter bowen . 2021-08-10
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Had a roast dinner here on a Sunday and it was super tasty! The deco was fabulous and the staff were super friendly. Thank you for having us!
Jake T . 2021-08-09
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Just fantastic! Just spent a couple of nights here for my hen party and it is hands down one of the best hotels I have stayed in. I think we’ll all be back! The staff were incredible, breakfast was divine and the rooms were brilliant with lovely quirks. What a brilliant touch to be met at the station for our suitcases to be collected! Will have to try the spa next time! Thank you so much! 💫💫💫💫💫
Aaman Birk . 2021-08-08
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A real rip off. Ridiculously expensive (I have had better value in 4 star luxury hotels) and desserts were rubbish. Starter and main course good, but dessert was a real let down. I had the egg custard tart with poached rhubarb, and the rhubarb was hard and stringy, plus it was sour. Clearly, this rhubarb was poor quality and not even cooked right. My companion's dessert was also rubbish. This restaurant needs to get a new pastry chef as they clearly don't know how to do a decent dessert.
Mary-Ellen Roden . 2021-08-05
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Just got home from an amazing over night stay. The hotel staff were so friendly and welcoming. The hotel was styled so interestingly, I spent so much time just walking around looking at all the quirky decor. The room was extremely clean and I loved the dolls house in the room which housed the tea making facilities. These little touches absolutely made it. Definitely recommending this hotel.
J C . 2021-08-01
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The best hotel I’ve stayed in. Super dog friendly, and the staff were so kind and keen to help out. Mega breakfasts and mega comfort in general!! If you’re staying in Bath as a tourist, the location is outstanding.
James Tew . 2021-07-30
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The manager and staff were very helpful and went out of their way to make sure that we were comfortable. Very nice hotel and spa with very friendly and efficient staff.😊👍
Unmukta Rao . 2021-07-28
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Fantastic hotel, my only complaint was overcooked eggs at breakfast, everything else was outstanding!
James Parry . 2021-07-22
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Loved everything about our stay. The staff were very welcoming and helpful.
Marcus Wilding . 2021-07-15
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Great food and excellent service!
david fernley . 2021-06-30
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Such friendly and polite staff.
Tom Firbank . 2021-04-30
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Very helpful and friendly staff, wishing you all the best for the new opening.
David Lucas . 2021-04-27
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Spa treatments followed by afternoon tea! The wife is smiling...
rob fields . 2021-01-12
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Review on bar not lodging. The bar was...Mehhh. Staff was inattentive, the chairs too deep and uncomfortable, the cocktails were cleverly named but OK, definitely overpriced! Nothing pulling me to ever go back.
jody steere . 2020-12-13
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Un hotel encantador! Sorprende la grandes colecciones de distinto tipo que se pueden admirar!. Diseño ecléctico! Bar y desayuno fabulosos!..muy recomendable! Estará a 4 cuadras aprox del centro...
Veronica mc loughlin larraín . 2020-10-29
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A very pleasant dining experience, attentive staff and an impressive menu. The food quality was at a fine dining level with a good wine selection.
Martin C . 2020-10-13
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Very nice building rooms spacious although lots of light bulbs out in places and carpets in stairs looking tired. Great bed and linen and bathroom.was a good size with rain head shower and a large bath , misses loved the toiletries but not designed for men.. breakfast wasn't brilliant tasted pre cooked and bland and like the room rate overpriced but I guess you're paying for the location in Bath which was close proximity to all on offer , shops , cafes and restaurants etc...
Neale R W . 2020-10-11
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Very good experience, great cocktails. Peaceful and cosy atmosphere. Friendly staff.
Iain Hawthorn . 2020-10-08
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A gorgeous and quirky art hotel in the centre of Bath. Superbly placed to facilitate your visit to this historic town, we were practically ten minutes from everything. The staff were first rate, welcoming and provided excellent service. I would definitely love to visit here again.
A James . 2020-10-05
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Excellent food and atmosphere. Kiwi waitress was very friendly!
Matt Beer . 2020-09-28
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It's a hotel full of character in a great location. Staff were lovely. Good food and fantastic massage (in the spa).
Paul Bryant . 2020-09-18
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This was my favourite meal. food was out of this world we eaten in a lot of restaurants in Bath in the last week and if I could give 10 stars I would
Paul Ripsher . 2020-09-17
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Beautiful hotel in a lovely old building. Lovely comfy bed. Friendly helpful staff. Delicious food in the restaurant, gorgeous relaxing spa treatments. Could not be better! Such a treat!
Danila Mansfield . 2020-09-13
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We stayed here over the bank holiday weekend and absolutely loved the hotel. It is well situated and very quirky and bohemium inside. The bed is incredibly comfortable and the spa facilities were excellent as were all the staff.
Rockett Home Rentals . 2020-09-04
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Afternoon Tea was an utter disappointment will update review.
Joshua Rumble . 2020-08-31
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Reservamos esto para una cena familiar durante la comida para ayudar a negociar. La comida era increíble, todos comimos el pescado del día, que estaba muy fresco y los acompañamientos que lo acompañaban lo complementaban muy bien. Encantadora selección de bebidas y el personal fue genial. El restaurante en sí está debajo de un encantador hotel en una calle muy bonita en Bath. Las instalaciones eran fantásticas y todo estaba muy limpio y seguro.Definitivamente regresaría, al igual que el resto de mi familia.
laurenw569 . 2020-08-30
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Not a goof value for the price! Small room with not enough facilities Very expensive carpark Lack of updated information in booking.com
tnoosh khoshsima . 2020-08-26
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This place has just got it right. They employ the right people who know what good service is all about. The food is fantastic and the ambiance is tranquil and calm. Well worth it.
Sam O . 2020-08-20
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Excellent food in a well curated ambience.
Dana Cob . 2020-08-12
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Expensive coffee and wierd decor
David Heffernan . 2020-08-07
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We stayed on our wedding night at No 15, and it was a superb hotel. However this review is more in regards to how they dealt with bookings affected by Covid-19. We were due to stay again for our anniversary and they contacted us well in advance to say they would still be closed but offered us options as to how we could handle our booking. We opted for full refund for simplicity and received all money back within 10 days. We'll be booking again when safe to do so, but felt their excellent response to this situation needed acknowledgement.
Samantha Butler . 2020-06-19
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A very pleasant little bar in the hotel. A good place to sit and relax with a coffee or a beer. Plenty of interesting decorating and furnishing touches to study.
MartinTafft . 2020-03-18
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I wanted to book a traditional Sunday roast lunch and rather than go to a gastro pub, I took a recommendation to try The Dispensary and I'm so glad I did. It's a very pretty setting with unusual cabinets of glass apothecary bottles - colourful and unique. The service was excellent - attentive and friendly. Nothing was too much trouble - even with varied staggered requests for condiments, different wines by the glass, etc. Both the starters we had were amazing. The asparagus with poached egg and hollandaise was perfect - couldn't have been better. My goats curd and beetroot salad was also a delightful mix of flavours. Couldn't fault either main course. My roast beef - again - perfect. Lovely Yorkshires (which weren't all crust as they can be in Sunday roast establishments). The cauliflower cheese and greens were plentiful and cooked beautifully - fresh and not reduced to the mush you typically get. Too full for dessert, but I will definitely be coming back to this restaurant. Well done and thank you to the chef, staff and manager. A real find!
IamKateMcK . 2020-03-15
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It takes quirky to an art form, with comfort and delight thrown in.
Sarah McCartney . 2020-03-12
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Lovely hotel and great location, a bit of a nightmare to park though. Lovely gluten free breakfast.
Steph Walsh . 2020-03-09
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Lovely place to eat, excellent meal and wine, first class service (maitre d’hotel - Steve was the perfect host) ! Cannot fault the place.
BarryW64 . 2020-03-08
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My first written review as is was so poor. I should state we ate in the restaurant and did not stay in the hotel. The price versus the food and service was appalling. We didn't even finish our mains and took our wine with us. Terrible service, We poured our own wine, waiters also had no instinct to ask how our food was despite the pair of us leaving most of it. Considering our food taste like cheap microwave ready meals and cost £150 inc a bottle of wine. Im rarely one to moan but honestly your money is better spent at KFC.
Adam Reid . 2020-02-25
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We stayed here for a long spa weekend and would always come back! The rooms are spacious and clean, the restaurant offer delicious food, the staff is lovely and accommodating and there are many spa treatments to enjoy. It's also very central, so only a 5 minute walk from the centre. It's definitely worth to ask for an upgrade on the day as you could get a good deal out of it.
Patrick B. . 2020-02-23
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Good Food, Good Wine, Great Service.
Andy Howe . 2020-02-21
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Lovely place to stay, really good.
David Smart . 2020-02-14
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everything about this hotel is absolutely perfect
Simon Baker . 2020-02-14
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Bedrooms and beds really comfortable. Staff friendly and helpful. Spa facilities wonderfully relaxing. Restaurant was good and the waiter lovely. The dining room decor is a bit weird but it saved us leaving the hotel and the food was unfaultable. Bar area really cosy.
William Wolfson . 2020-02-04
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Loved this quirky hotel , great rooms, staff very friendly, food great, will definitely be going back ..
Sharon Clampitt . 2020-01-20
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Not the biggest hotel but if you are looking for a boutique hotel in Bath this is definitely worth considering. Good food and excellent location clean and friendly.
Roger Chadwick . 2020-01-16
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Unreal place , you have to have a meal here... The furnishings wouldn't look out of place in a museum..The toilets were breathtaking..The staff are outstanding and the food is an extremely high class London michelen star restaurant quality.... Totally FAULTLESS..
Nick Lavarini . 2020-01-15
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Lovely hotel. Great location. Really friendly helpful staff. Loved our stay.
Gareth Carroll . 2020-01-12
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First class service and food yet again
john hamblin . 2019-12-30
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Lack of customer service. If you claim to be a 5 star hotel, you have to act like one. Tiny room under the roof, feels claustrophobic due to low ceilings. We left our charger in the room, no one called or emailed us. I complained about my sleepless night (very nice and politely) and was met with lack of empathy. They don’t treat you like a guest, more like a burden. It was a lovely weekend in Bath, next time we’ll stay somewhere else.
Anyani B . 2019-12-22
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A lovely place to stay in Bath. Beautiful decor with bespoke and quirky features and high quality bed and bathroom fittings. Excellent food in downstairs restaurant. Very good service from helpful and friendly staff. All in all very impressive. Mr and Mrs Caldwell.
Jane Dockery . 2019-12-18
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Fantastic afternoon tea experience. The service was friendly, polite and efficient, the food was delicious and the decor was stunningly eclectic.
Jadewolfpupo 7762nd . 2019-12-14
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Unnecessary loud music. Menu choice was not inspiring. Why put picked gerkins and cheese with salmon, completely overwhelmed it. Waiter asked me to try the wine when my husband had ordered it.
Mrs_MChook . 2019-12-09
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My daughter and I stayed at the Bird and ate at No 15 because it’s close And attracts a 10% discount. Sadly we caught them on a bad night. I waited over 30 mi utes for a glass of Malbec and a mocktail- someone recognised we had been waiting because it was knocked off the price. Daughter had a nice veggie walnut tart, I had the turkey option - turkey was average and vegetables were lovely if you like raw sprouts. Dessert was nice - daughter loved her chocolate fondant, I had egg custard tart - very nice. Another long wait for wine x frustrating because it could have been great, but the long unexplained delays made no sense. Disappointing experience x
FellowTraveler106814 . 2019-12-01
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Only went there for afternoon tea, but it was very nice. The food and setting were lovely.
James Springett . 2019-11-28
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Great service at this small bar and yummy cocktails. The staff were extremely helpful accommodating our group between bookings
Lucy Ward-Smith . 2019-11-27
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Staying in this hotel right now with a friend, booked a room in Couch House Junior suite. The hotel is lovely, but the room has a glass toilet door with spaces between walls and the door so you could have an idea it’s not private at all, really do not understand the idea behind using such doors in the hotel rooms if you book a twins room. Also checkin at 3pm. The girl at the reception offered another room but with additionally 20pounds more.
helen ozerina . 2019-11-25
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Sublime service and delicious Sunday roast lunch. Interesting wines. Great for couples or quieter family gatherings. Excellent local produce choices. Beautifully decorated environment.
Marc Paul . 2019-11-11
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Brilliant place to stay if you are visiting Bath.
Mark&Jeri Giovanardi . 2019-11-10
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We booked to stay at the bird,but had our meals in the dispensary as part of our deal. The restaurant is very cosy,but felt overly posh with not much of an atmosphere. The menu is small and expensive but the food was lovely.
Ilovefood1977 . 2019-11-09
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The food and service my husband and I experienced on a Saturday night were excellent. The steak with the pepper sauce and French fries was delicious. The South African (?) waiter was very friendly and attentive.
KirstenWinter . 2019-11-04
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Would definitely recommend this hotel only a stone throw away from the city centre! The hotel is covered in interesting art work. The hotel has a complimentary pantry for drinks and snacks.
Ankit Patel . 2019-11-03
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One of the most magical hotels you will find. We arrived at the hotel for a two night stay and sat in the bar to have afternoon tea. The tables were beautiful and the walls were covered in interesting, quirky art which we soon learnt covered the whole hotel. The barman who served us was very courteous and set our stay off perfectly. The afternoon tea was very tasty. Our room was quite small but felt cosy with a comfortable bed. Again, interesting art and decor in the room. The spa was in the basement of the hotel and was very good but wouldn't stretch to excellent considering the price of treatments. The massage was good but the body scrub was underwhelming. The hotel has a pantry room where you can help yourself to snacks like popcorn, brownies and ice cream. As two big kids, we loved this however we were sad to come home after some drinks to discover it locked so beware, midnight snacks should be stocked in advance! Breakfast was good with dishes you order and a selection of continental buffet items. I would most definitely return to No 15 Great Pulteney and cannot wait to do so!
Jasmine Ria Singh . 2019-11-03
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My wife and I had a great few nights stay for our wedding anniversary. The location was perfect to get into town and parking was made easy with the hotel providing a on street permit straight outside for no extra cost. We where welcomed straight away and shown to our room. It's a very quirky place with lots of different collections and artwork which made the stay more personal than a corporate hotel. The larder on the top floor was greatly appreciated with fresh milk, water, ice cream, crisps etc to hand whenever you wanted it. The brownies where epic! The bar service great with the barman having lots of knowledge about the drinks. The prices where on the top end but when you think about where you are its expected. We didn't have dinner in but the breakfast was plentiful and again good service. All in all we loved our stay here and would definitely stay again.
Chris Hancock . 2019-11-02
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Stayed in the Coach House facing the hotel. Gorgeous room. Would revisit anytime.
Irit Levit-Hajioff . 2019-10-31
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Great service, beautiful rooms and relaxing atmosphere. Excellent location
Hannah White . 2019-10-29
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The hotel welcomes diners both resident and non-resident, but booking is advised.Offers a good variety of dishes and excellent wines at reasonable prices
Alison W . 2019-10-27
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Loved it it's a place that's on our way to our apartment and we use the bar to have a little drink before retiring.service and staff brilliant.
Richard Price . 2019-10-25
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Marvellous menu!! Poached eggs to die for! Varied and interesting breakfast menu. The chef is superb as he also catered for our intimate wedding dinner party.
SarahT270919 . 2019-10-18
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Love the quirky art, sumptuous loos and strong flavourful coffee!
Amy Morse . 2019-10-17
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Comfortable rooms, lovely spa, helpful staff
Sophia Staddon . 2019-10-17
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Fascinating history of the Roman's and Bath itself. The audio guide is absolutely brilliant!
Yanina Brazier . 2019-10-14
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הזמנו מקום ביקשו שנגיע יותר מאוחר והסכמנו, אבל כשהגענו העבירו אותנו לשבת בכורסאות בלובי של המלון ולא במסעדה כי השולחן שלנו לא יתפנה בקרוב.... מאחר והיה מאוחר בלילה לא נותרה לנו ברירה ונשארנו לאכול חלק מהמנות שהגיעו לא היו כפי המוצג בתפריט ועם מוצרים אחרים.... נראה כי הניהול של המקום על הפנים!!! ובגלל זה הציון הנמוך כי האוכל היה טוב מאוד
ירון אשכנזי . 2019-10-03
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Lekker gegeten, nette bediening, leuk ingericht.
Jolanda Dekker . 2019-10-02
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Went here for their folk session evenings they do on Wednesday, lovely ambience and mix of customers, some lovely draught ciders for a good price, and a very nice beer garden
266 Opinions
Fabulous , Freshly cooked roast dinner.. Eat in or take away .. delicious gravy. Pre book to take away , always excellent. Appreciate how hard this team work every weekend to provide such an incredible Sunday roast. 10/10
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The food and drink was really tasty! The vibe of the restaurant was really good and the waitress, Bea, was very accommodating, and provided excellent service!
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Amazing restaurant, awful service. I hate to write a bad review as someone who works in hospitality but this was a particularly bad experience ! Today we headed to the beckfrord bottle shop for some dinner and a glass of wine. We were told that we had the table until 8pm which we expressed was completely fine ! However, the waitress (dark hair, glasses and checked grey overshirt) made us feel totally uncomfortable from the moment we arrived. We were rushed to order drink and then food, she was panicked almost from the moment we sat down. We asked for a minute so we could all discuss what we wanted to order and she was clearly very unimpressed at this. Everything seemed fine again and different members of staff brought us our food and were friendly and accommodating. Then it came to 7.40pm and the rushing and rudeness came back and worse. She asked us to pay the bill and we explained we’d already understood that we had to be done by 8 so could we enjoy our glasses of wine and pay at the end of the meal. She came back 2 minutes later and forced us to pay the bill with 20 minutes to go. This shouldn’t even have been on our mind, as we were trying to enjoy a nice meal. Why did there have to be such a stress on the time limit when being out for dinner ! As I mentioned above, I work in hospitality and I’m very used to annoying customers etc. However, we are a pretty laid back group of people. This was such a shame as the food and wine was amazing, really she ruined what could have been such a lovely evening! I think maybe the waitress needed a break ?
1126 Opinions
Impresionante menú degustación y gran servicio. Para nuestro aniversario, decidimos regalarnos el menú degustación y nos quedamos muy impresionados. Los platos eran deliciosos y las combinaciones de sabores eran muy complementarias entre sí. Esta fue una de las mejores comidas que hemos tenido y es un restaurante, que recomendaría encarecidamente! La decoración era inusual, sin embargo cálido y acogedor. Los platos se cocinaron muy bien. El personal también era amable y conocedor de la comida.