Byron - York in York

I went around 3.30pm on a Wednesday and we waited 15 mins for our order to be taken and another 25 for it to arrive. I think they were understaffed as the burger especially the fried chicken one was delicious when it arrived.

Byron does proper good burgers would recommend coming

Very tasty cheeseburgers with fries. High quality and very good. Atmosphere friendly, inviting. I took it with me, but had to wait a few minutes. But that was pleasantly bridged with a delicious Pilsener... gladly again!

Really good food. It's slightly overpriced for the quality, but it is always consistently good. Burgers are done exactly how you like it and they actually get it right. I hate the style of the place, what with the worn and tired on purpose aesthetic forced in all areas. I feel like I'm both in Granddad's shed and Grandma's wardrobe at the same time. It's a style that is very common nowadays and its just not done well here. The staff are great, friendly and welcoming. Service is almost always fast and you do feel well looked after.

Food was absolutely amazing best burger I've had in years thanks very much for having us me and me girlfriend loved it

Buy one get one free on Mondays and Tuesdays. The staff are very friendly. It tasted pretty good. Recommended.

Popped in a Monday evening by pure coincidence, was so pleased with service and food that we chose to go back Tuesday as well. Service was excellent, Toby should get a raise, he was the main reason we got back. Excellent service. If we ever visit York again we will be back :) Louise and Patrick

Fantastic for families. Visited around 18:30 with 3 children, and they loved it. Wonderful staff and extremely tasty food

Lovely meal to celebrate my Son's birthday, only one problem, I specifically asked for grilled chicken tenders but they came deep fried but the girl asked for them to be redone without a problem. Everything else was good.

Popped in here at lunchtime and we were going to do the lunch menu but the main burger menu was 2 for 1 so couldn't resist. The 4 of us ordered burgers, fries, milkshakes and other drinks and the food was fresh, hot, tasty and good value for money. The milkshakes were particularly nice as well. Our waiter was very attentive, confident, assertive and made it a very pleasing experience. We were really impressed with the friendly welcome and service and the excellent food. A great lunchtime stop.

Burger was good, service was fast and drinks came out quick. Staff were friendly.

Good food, great service, relaxing atmosphere.

Wife was Clucking for meaty filling as usual. It filled her hole.

Great burger, not so great dessert. Service is ok but nothing more.

Very good taste of food, well served portions, friendly place

Quiteish lunchtime. The order app worked seamlessly and the option for a side salad instead of the bun on my burger is brilliant as I always leave at least half the bun behind when having a burger. First time here but staff member was very helpful and the food spot on. Our grandchild also seemed to like her time there.

Quality burger! Highly recommended!

Lovely burger which came with cold fries - this was rectified, but it's not rocket science to make sure fries are even slightly warm before serving them to a customer. You order and pay via a QR code at each table, yet they still have the cheek to add on a discretionary service charge, when all they do is literally bring the food 10 feet from the kitchen area to your table - isn't this what the price is meant to include?

Brilliant service, great food and ‘buy-one-get-one-free’ on a Monday! Cant complain at all! Five stars!

I ordered from byron burgers on a online delivery app. Everything l received was well packed. The cheesy fries and home made coleslaw, was delicious but the cheeseburger patties were very thin, over cooked, too crunchy round the edges and so dry. The bun, sauces and fresh vegetables were very tasty I'd been wanting to try B B for a while but l'm housebound. Really disappointed

I was seated promptly and given plenty of time to have a look at the menu. The server was very friendly and professional, my food arrived within 10 minutes. I ordered a Cheese burger, house fries, house slow with a strawberry milkshake. Every bite was absolutely delicious and when I'm in York again I certainly will be calling by. I really appreciate that your staff allowed me to use disabled toilet as my disability isn't that obvious and she was very discreet and didn't draw attention to my sunflower lanyard I wish more places were like this with their customers.

Yummy as always, Byron never fail !

The establishment was a delightful discovery, albeit we encountered a minor inconvenience with our reservation. Despite this, the staff promptly resolved the issue and accommodated our group of ten without any further complications. Regrettably, chicken was not available on the menu during our visit, but the alternative dishes we selected were exceptionally delectable. Even the vegetarian option proved to be a resounding success. Whilst I was looking forward to trying their chicken option, it simply gives me a reason to return! Who even needs a reason, when food is this nice?

My glass for drink was served very dirty with some leftovers. Something like this put your appetite off straight away. Waiting for food was more than half an hour.

Managed to fit in our party of 7 without a booking after we had a cancellation nearby. Food was amazing and disappoint!!! And all of the staff were amazing with my gluten allergy. Thankyou for making our evening so enjoyable!!!

Amazing little place in york. A rare find for sure, Burgers are great service was great! Make sure to have a smart phone with qr code reader when ordering

Staff very friendly. Service was good. The food was very tasty. I asked where the toilets were and was told upstairs. No disabled toilet was mentioned. The toilet area wasn't very attractive and below the toilet bowl waterline it was very black which was unpleasant to see. It needs a serious clean

Great service, paid attention to our allergens and suggested alternatives, but it is a bit pricey for burgers.

This is a good burger place. A bit like fast food, but good food.

Other Byron's have been great, this one was ok but mediocre. Plus everywhere was sticky, floors, tables etc.

Nice venue but dirty in the high ceiling areas. Very annoying not to have the option of conventional table service. QR codes are fine as an option, but annoying if compulsory.

Very nice casual dinner, easy ordering via the QR code on the table, host was helpful with allergies, not the cheapest meal but the food was delicious so no complaints!

Overall nice experience, just not very good value. Five guys pays off a lot more. Loved the fact you can add a shot to your milkshake tho. Burger was okay but like I said, five guys is probably better. Chips for £3.95 and a tiny portion. Won’t be coming back but don’t regret trying it out. Edit.: Just noticed the service charge as default - charged for only being served drinks after 15 minutes of waiting and pulling out our own water bottle to give them a hint? Everyone was really nice but online menus, no water, drinks served pretty much at the same time as food and that was the only time we actually dealt with the staff?

Nice burgers. Not the biggest but tasty. Sweet potato fries very good. Order using QR code to get a menu and pay online. Some don't like this but I'm fine with it. Makes it easy to split the bill and there is free WiFi.

Sadly the only option is to place your order via a QR code on the table. Takes away the service element but the high service charge still stands - not sure what I am paying for? My burger was fine but could have been a McPlant at 3x the cost. Shame. Take away, in the past, has been fine. Cutlery also wasn't clean.

Told to order via QR code with a £5 service charge for a sticky table and a student delivering the food. No water until we asked and dirty cutlery. The chicken burger tasted 5 days old. Try Cluckin’ Oinks

I was craving burgers- and this didn't fail to satisfy me. So delicious and a perfect amount of everything squished between two buns.

Unusual way of ordering: scan QR code and order from online menu but even for an old geezer like me it was so quick and easy. Food was cooked in view of diners so you know it's cooked freshly. Really friendly staff and burger was great - I can recommend the Clucky!

The food was lovely. I enjoyed it

The customer service is really friendly and welcoming bunch.

I usually love coming here and often give out tips they’re that good! but being charged a £5 service charge before we’ve even received any service or drinks (which took them around 15 minutes to bring over) was not ok. Food came out a little slow but not too bad. I hate the new system of no table service and QR codes. They were also swarming with deliveroo orders which made the place feel too busy for its actual customers. Honestly felt like a cheap fast food chain which isn’t the dining experience we were after or used to having here. Unfortunately won’t be going back despite the food always being top notch! (will probably just order online as that seems to be priority!)

Excellent burgers... and very good service. Well worth a visit. Starting to look a bit shabby around the edges but the food and service is still good 👍.. just a little update... they have changed supplier and unfortunately the burgers are not as good 😕

We had a great experience at Byron, York. We've been to other Byron Restaurants in the past, but this was our first visit to Byron, York. Our food was delishious and arrived in a reasonable amount of time. There were some technical issues with the ordering system, but the staff handled it very well and everything ran smoothly and in good time. The customer service was brilliant, every person that we spoke to was friendly and attentive. We'd definitely return.

I had a double grilled chicken breast with cheese and bacon on a salad instead of a bun and some sweet potato fries. It was really delicious, although a little steep at £24.

40 + minutes for our food to arrive after ordering. It was not peak time...only 2 other customers in restaurant. Also, had to pay before receiving our food. Avoid, avoid,avoid.

Was told to scan a QR Code, and the waitress walked off. After a few tries of getting this code to scan we had to find the waitress for a menu. Then had to order at the till. For the price of the burger (which you have to pay nearly £4 for a small portion of fries) on top. A very cold atmosphere from the staff lacking communication skills. Was watching the chefs. One scratched his nose whilst cooking and the other one coughed too. They had no hygiene skills whatsoever. I don’t think it was quality for money. Looked greasy to the touch.

Didn't expect there to be such a massive amount of vegetarian options. It was great!

One of the best burgers we’ve ever had

Excellent food and service. First time we have been to Byron and will definitely be coming again. Lovely atmosphere and Phil was very friendly and professional and made us very welcome

First time using the self service scan at table but was very easy. Didn’t take long to arrive had the chicken burger was delicious

Was brilliant experience loved the food and service will come again

Superb food! Staffs are very nice and approachable. Lovely atmosphere as well

They served me super fast, it's very easy to order and the prices are not that excessive

As expeted from Byron, great food and good portion sizes. Still wish fries were included, but Byron never has, so I expected that. Milkshakes are to die for - so thick and creamy!

Absolutely top notch place and a must visit when in York. Their food is amazing and I would definitely recommend this place to anyone wanting to go.

Friendly welcome, and quickly seated, but left to our own devices after that. Food is tasty but not worth the money for the portion sizes.

Our waitress Maria was fabulous and a perfect server 100% Friendly and approachable She was chatty without being intrusive ~ just right

Amazing place. Charming and good food. Thr burgers are amazing.

Food was great, service is awesome!

Recently ordered a delivery, the lady who I spoke to several times on the phone was superb 👌 the food was so good I would definitely recommend

The food was absolutely delicious and filling. The staff were really attentive and made sure we knew how to use the new QR code ordering.

Phill was really nice and friendly and foods was really tasty

Food was absolutely smashing, and the waitress Alicia was so lovely and made the experience so pleasant!!

Had the absolute pleasure of having Alicia as our server the other day. She was so accommodating and friendly, nothing was too much of an issue for her. Food was excellent and came out so fast. Will definitely be returning - thank you to the team and especially Alicia for making it so enjoyable!!

Amazing food and atmosphere as always, special shout-out to our server Aiden for making it an excellent birthday meal :)

Had a lovely evening with my friends at Byron York. We were served throughout by Alicia who was fantastic and gave great service even on a busy night! Thank you :)

Such friendly staff who want to make sure you’re happy with your food. Had both a chicken and beef burger from here before and had to be the best burgers I’ve had.

An exceptionally bad experience. We are three people and ordered three burgers. Interestingly they served only two burgers and forgot to serve the third one and later informed the chicken is not available. Disappointed

Brilliant meal, really enjoyed it

Best burgers in york with a superb atmosphere. Generous and efficient staff

The best burger I've had and brilliant service with a very accommodating team. Food all came out really quickly and just couldn't fault it at all! The only thing I wish was that you had a restaurant in Manchester because nothing else has come close to being this good!

I like the burgers but I the desserts 😍

Visited 3rd March for lunch, though I liked everything, a check back during the meal could have been nicer considering the service charge on the bill. Will Recommend for a quick meal in this tourist place.

If it possible i will put 0 star, classic burger doesn’t contain any sauces , classic chicken doesn’t cooked well. I won’t try this restaurant again.

We were served by Alicia who was so lovely and accommodating, she takes service with a smile to a whole new level and the burgers were scrummy!

Service was great food was great but the restaurant is a bit grubby, ripped seats and seemed quite dark.

Great burger restaurant. Friendly service and reasonably priced ..

Came to york with my family for the Jorvik festival and got recommended to come to Byron by Alicia who was handing out flyers! The food was lovely and so was the service also by Alicia :) She made us laugh a lot, she is a credit to your team!

Great burgers and good choice of gluten free options. Disappointed they ran out of cheesecake. Deducted a star as we felt a little rushed out- bill brought without asking for it and the card machine presented while still enjoying our drinks. Plus adding a service charge to the bill for a burger place is a little keen! I'm happy to tip but it shouldn't be a given. Overall would come again.

Great quality food. Didn’t book but was seated and served pretty quickly and the food arrived pretty quick as well. Our server was great I can’t remember her name but she was blonde with a European accent and accommodated to our needs and was really friendly.

I was horrified today at the treatment of my waitress who was made to cry by a fellow waitress. The woman in question was dressed in a shirt and had blonde hair and took it upon herself to be so awful to our waitress that she cried. Our waitress returned to the table after crying and acted completely professionally when asked whether she was ok she said she was but clearly wasn’t and I overheard her discussing with a colleague how apologetic she was for having to take a moment to cry. The blonde woman who made our waitress cry needs a stern talking to and this can’t continue. Will not be returning.

really good food .staff very helpful and friendly .definatley will eat there again .

Food excellent, service great. Just needs a bit of an update on the decor

Really tasty. Anything on the menu can be made vegan, so, for once i had a huge selection... the pictures show what I chose... cluck burger and chikn wings... really delish! Not horrifically expensive, good selection of drinks and sauces etc too... the place was busy, but we were served really quickly. The atmosphere in the restaurant was lovely, staff friendly and approachable, and the restaurant is right in the centre of town, so easy to get to anything you want to see. Will look out for Byron again, as there's unfortunately not one near my home!

The waitress and service was excellent, the food was ok nothing really wrong with it but no wow factor. For a burger joint I was expecting something special for my cheese burger but that didn't happen

Really delicious food and so kind and friendly to my 6 year old daughter. Highly recommended!

Food is always to the same high standard. Staff were distracted by themselves during our visit, so the level of service wasn't as high as i have had in the past.

Best burger i've had in a long time!! Staff are lovely, very friendly and accommodating. Will definitely be eating here again on my next visit to York!

Very disappointing visit, we were last here a few years ago. Terrible first impression at the door. There was a mix up with our booking causing a delay to getting us seated. The waiter tried to seat us with the walk in group behind us! We were ushered to a table with a scruffy foam bench. The fabric had huge holes in it, and the foam was disolving and lumpy. The server advised there was no alternative table, so there we sat. Our burgers were dry and overcooked, we gave up trying to attract a server and no one asked us if the food was ok. The drinks were good, nice milkshakes and great to have rootbeer. We will not return, sadly standards have dropped massively.

Ermmm, probably overrated, nothing wrong with the food, just expensive. Certainly not as good as the Byron we went to some years back, on Chiswick High Street.

Les burgers sont bons avec plusieurs options possibles. Un petit peu cher pour ce que c'est. Le service était parfait et rapide, avec une serveuse attentionnée. Toutefois, nous avons eu froid pendant le repas.

Usually a very positive reviewer. However I can't describe today's experience as anything other that just about satisfactory. Firstly the restaurant was really cold. Kids actually put their coats on to eat. The seating at the back of the restaurant was falling apart. Lining of the booth style chairs hanging out. Cannot be adequately cleaned as foam exposed. Men's toilets were not clean. The food...... this was actually okay. The burgers were nice. The fries were bland and unseasoned however. Don't get me wrong, I wasn't expecting fine dining but at 4 pounds thereabouts for fries to add on to the burger I would have expected them to be a bit more special. Finally, the kids menu.... 3 kids ordered. Choice of drinks was limited to orange juice, apple juice or milk..... we would have been fine with this... however they had run out of orange juice and apple juice. Only one of the three kids wanted milk. I asked if there was another alternative given that they have run out of the other menu choices. The response was tap water. Really guys.... not great customer service. You ran out.... offer an alternative. A real alternative.... not something we could order free of charge anyways. I really enjoyed byron in Leeds when it existed and I think I visited one in Norwich too. Would I return to York Byron..... in all honesty no. And I would not recommend it.

The Byron burger, smoky wings, cheese fries were amazing!

Nothing else to say the burger was fat and juicy and lived up to my expectations after two days of craving a burger.

Food was great, came quick & staff were nice but our visit was spoiled by two seemingly homeless people being allowed to enter and rant aggressively and closely at the patrons. I understand homelessness isn't Byron's fault, nor is antisocial behaviour, but it's quite hard to enjoy your food when your nose is being assaulted by the eye-watering stench of urine. It's also hard to feel relaxed when you're being shouted at by strangers and feel the need to hold on to your belongings. I would highly recommend doormen, especially if this is a regular occurrence, because it really did spoil what was otherwise a 5 star visit. Was quite shocking for a first visit.

Good food shame there are no hot drinks

Holes in seats, cobwebs on lights above tablet, staff had to be asked to stop shouting behind us couldn't hear our own conversation, food was very salty, chicken was dry,would be good if they sold hot drinks, added service charge without saying. Over all expensive for what we had. Would not go again.

Me and my friends were served by Toby , he made us feel very welcome and gave good but quick service

Place needs a make over looking run down and the seats need some repairs doing fast ... Good point staff friendly and helpful and food was good

We had our works Christmas party here. Phil (the manager whom I was in contact with to organise) couldn't have been more enthusiastic and helpful whilst planning the meal. Maria who served us was absolutely charming and looked after us very well and made the whole meal a wonderful one. We chose the set Christmas menu which had some really unusual options. Food was lovely, freshly cooked and plentiful. Would recommend ⭐