Butler's at the Chesterfield in City of London, Westminster

Came for afternoon tea with my children. What a lovely experience both food and service was amazing. Joselito in particular looked after us and made us feel very special. Thank you so much!

Amazing afternoon tea with a difference. The chocolate scones were a lovely surprise and so light and delicious. Service was excellent and the atmosphere friendly and comfortable. Highly recommend

For the first ever London afternoon tea for these 2 Americans…..we couldn’t have chosen a better one. The hotel is gorgeous, along with a beautiful dining room. Now for the tea. Savory options were spot on. Chocolate scone was a bonus I didn’t see offered anywhere else. The sweet top tier was delicious, unique and fun. The added bags of to go candies was awesome. Oh yeah. The tea. Wow. The Fruit Salad was so good……we took home a few bins. To top off the whole experience, our server Jade was fantastic. Friendly, knowledgeable, funny and an overall great server. She made our day. Thank you Chesterfield. Thank you Jade.

We based ourselves at the Chesterfield to celebrate a significant family member’s birthday. The Chesterfield offers a 5 star experience representing outstanding value for money. The entire team provided excellent service with our bedrooms of a very high standard.

The traditional sweet shop afternoon tea was amazing! The whole afternoon was a fab experience. Jade (waitress) went above and beyond in her duties and was so friendly and professional throughout. The food was delicious and you could have as many refills as you’d like which was nice to pick your favourites. Would highly recommended this afternoon tea experience. Thank you Jade again! :-)

Went for a surprise high tea for my husband's birthday, it was a fabulous and memorable experience! From the email contact (Dee you were the best!), preparations, to the service staff, the delicious food and the beautiful atmosphere. It was all perfect! I can't recommend it enough wether you like to treat yourself or have a special moment to celebrate. Thank you Chesterfield!

I went to the Sweetshop afternoon tea yesterday and had a great time. The staff were all lovely and really made the experience enjoyable. The doorman was also lovely, very friendly and offered his help with luggage etc. The afternoon tea itself is all refillable and the staff didn’t make you feel guilty for asking for refills which was great. The sandwiches were lovely particularly the cucumber, cream cheese and dill. The scones were delicious, my favourite part of the afternoon tea, you could tell that they’d been cooked fresh and were lovely and warm. The cakes turned out to be my least favourite part of the experience, don’t get me wrong they looked fantastic but some were just too overly sweet for my tastes but that’s just me and my tastebuds. I wouldn’t hesitate to come back for another afternoon tea here, the extra little touches of the welcome drink and sweetshop at the end really round up a brilliant afternoon tea.

A real let down for a 5* hotel afternoon tea. I will explain all the points as to why you should NOT book it. The food was SO disappointing and does not match the description on the menu - the sandwiches were lacklustre, the cheese and tomato one was very salty, the cream cheese and cucumber had no dill in it so it was very flavourless. The egg mayonnaise one had no seasoning so also lacked flavour. The grilled vegetables were just aubergine and courgette so just tasted of pesto. The chocolate scone and peanut butter cup was one of the only nice things that I enjoyed eating. Now the desserts look pretty, but again so disappointing. The drumstick macaron barely tasted of raspberry or anything like a drumstick sweet. The apple and pecan pie was stale! Dry as sand (see picture, I took it home for my sister to try and she said the same). The rhubarb and custard choux bun was also stale and tasted eggy so wasn't pleasant. No flavour to anything, just sugar sugar sugar! The servers were lovely and polite, however, it wasn't busy when we visited on a Monday afternoon so there was no excuse for getting simple orders wrong twice. One of the servers came over to our table whilst my boyfriend had gone to the bathroom and asked if it was his birthday today, and I replied saying it's mine so she asked for my name and wrote it down on a little notepad. Despite waiting before they handed the bill, and after paying the bill (around 20mins), they forgot to bring out anything for my birthday. As we were leaving my boyfriend asked about this and they did apologise and hurriedly brought out the tiniest (and again stale) cupcake for me and said I can put it in the takeaway box. I also found a white hair in one of the sandwiches that I took for my sister to try as she's always been intrigued about the afternoon tea (see picture attached) which put her off completely. Overall, it is overpriced and overhyped. As some reviews have put it, daylight robbery! For a 5 star hotel, and the price point, it is absolutely not worth it. Compared to other afternoon teas where there is live music and tastier, better quality food, this one has let me down massively. I did send an email about all of this and the best they came back with is 'to extend a 25% reduction and complimentary glass of Champagne per person' for my next visit which will never be happening.

We went for the afternoon tea for my daughters 12th birthday. Part of the fun of course is the three tiers of food but sadly they served each person a plate with all the bits on so the magic was gone but also it’s a real pain to actually cut a scone when you’ve no room. There’s no picking what you fancy and sadly the girls didn’t actually care for most of the food. They love an afternoon tea, usually a real treat but this was very under par. Absolutely not worth £201.25 for two children and one adult.

Reserved a table at 2 pm for an afternoon tea for my family of four. This was our mistake, but we ate a light lunch an hour or two before arriving. The tea items are “unlimited” which may explain how expensive the overall experience is, so really, we should have just had breakfast that day and reserved a table closer to lunchtime to ensure we had room. However, the food that was offered was very average, so I wasn’t necessarily overly full when we left. I had a single bite of many of the sandwiches and, likewise, just a small taste of a number of the desserts. Even my kids, who generally love all things sweet, did not particularly enjoy any of the desserts. The towers of treats looked beautiful in pictures, and, I will say, we each had exceptionally good tea, but given the price of the meal, we were definitely expecting more.

great place to have a Easter Lunch in a very British atmosphere.

Fantastic venue for a nice and quiet evening. The food was amazing and the staff very friendly. Will definitely going back at Chesterfield.

Great meal and amazing service. Made our celebration even more special.

We came for the Pies, and they did not disappoint!

Sadly, for us, we felt less than important. We sat for 15 minutes before anyone approached us, and that was after I flagged someone down. We asked “Robert” if we might order a glass of wine. At that point only three tables were taken. The couples at the other two tables were ordering bottles of wine so Robert and another gentleman hovered over them very attentively. Not us, however. We did get served but the lack of attention spoiled the meal for us. This was my 4th stay at this hotel and the service is not what it used to be. Issues at breakfast and in the cocktail lounge too. Disappointing for us.

A very disappointing experience. Cold food served on cold plates. Expected much better considering the prices charged. The wines were all good and the young lady who looked after us was really nice and very apologetic about the embarrassing situation the kitchen had put her in Probably made worse that we were the only paying customers for lunch!!. Wont be returning in a hurry which is a shame as we love to eat out at "British Food Restaurants"

We had a booking but once we got there they told us that breakfast was over at 10am (even if I had a booking for 10.45am). We had to leave and look for another place.

Been before to the bar and restaurant a couple of years ago for a birthday celebration, I think on a Friday evening which was AMAZING. This time on a Monday post lockdown it felt a lot more sombre. We were the only people in both the bar and restaurant. I missed the piano player who I guess plays only at the weekend. Scallops as a starter were lovely, sea bass with chick peas was good as well. My sticky toffee pudding was ok, the early Grey ice cream didn't taste of early Grey and was not fully warm so that was disappointing. All in all ok but for the price on this occasion it wasn't up to prior experience.

Had the Dover sole, was amazing. Everything was perfect

What an amazing service the supervisor & manager where spectacular!

ALWAYS HAVE DRINKS IN THE BAR AND DINNER IN RESTAURANT WHEN I AM IN LONDON. FOOD IS EXCELLENT AND THE STAFF ARE SO FRIENDLY.

Absolutely loved it, great food and atmosphere for a special occasion.

Excellent service, very careful re Covid, good spacing even in the comfortable bar area, excellent food. The piano player was an added bonus. Something else will make me go back on top of all that though. That is learning how this employer, whilst other big hotels nearby use Covid to squeeze employees, has worked hard to not only keep all employees even while hotel bookings have been down dramatically, but has also called them all each week to check they are ok. I think there should be We Care for Our Staff awards for employers and we customers should select based on that. Ask your providers if they have cared for their staff and pick accordingly...

Belle nappe blanche , des serveurs trés distingués , un service chic et professionnel , un vrai régal , il ne manquait que la reine

EXCELLENT SERVICE AND FOOD, REALLY NICE BAR AND FRIENDLY STAFF.

The staff were so lovely, all wearing masks and attending to every detail. The menu choices were excellent and The food was beautifully prepared, presented and divine. The pianist was exceptional and the only problem was that not enough people were there to enjoy this 5 star restaurant which is so sad. Would eat there every day if i could!!

Excellent Value for money! Service was really poor we had to wait 40 mins for a menu and then waiting such a long time for our food was left waiting for hours we started the meal at six and got out at 8:15! The wait was to long for a menu and I had to keep asking for one.

Awful food not washed salad full of grit. Promise of live music was taped No atmosphere please avoid as I complained leaving my number and email with no response from the management

The place and the service are good...

Food always good and staff friendly. Restaurant was empty so great for business lunch

Always an enjoyable experience to dine at Butlers.

Food was excellent. Get the Sole. Staff is very friendly and engaging.

I made the mistake of accepting a table near the front door and front desk. This, combined with regular staff attendance, meant that my colleague and i were constantly interrupted. We were there to nut out a business problem and we barely got three minutes without interruption. This was extremely irritating. However, i mentioned to the lady in charge that we needed ten quiet minutes and she made sure it happened - great service. I really enjoy Butlers, I find the food good, the wines good, and the staff personable and warm. I also like being able to have a real conversation at my table without neighbours being involved etc. It's a really pleasant place to lunch or dine. I count it a favourite, I will be back.

Wait staff works hard to please and the food was good. Tablecloths and very nice presentation. Certainly convenient if your are staying the the Chesterfield Hotel which was great.

Food was superb - presentation , taste and brilliant service made the experience fantastic. A solid 5 and I am looking forward to going again soon

Food is exquisite as usual. Extensive wine list

Wonderful food and service. Loris is exceptional and made dinner a wonderful experience

The service was great and everything was delicious from the drinks to the sweets at the end.

The fish and chips plus two waters £70 was a shocking amount how ever nice my wife said hers was mine was less than l would expect for £35 ( in water) nice photos on guild nice staff but better value elsewhere l am Sorry to say £60 l would see as LONDON but 70 was to much .

I have some good memories of my lovely family celebrations here with my parents, siblings and our children. Was so nostalgic to return with my partner for his birthday to share with him my memories. It was so nice to see Loris, the Maitre de was still as genial as ever and the food quality and service outstanding. Thank you for making it such a special evening.

Great food! Didn’t get my points though

An amazing experience. Excellent menu, superb service and with an atmosphere that allows real conversations to occur. I highly recommend it for a very pleasant and enjoyable evening with extraordinary service, excellent food, fine wine and an atmosphere where a business meeting or a enjoyable discussion may be held where you speak in a normal tone of voice.

Lovely service and dining room. Food was fabulous. The scallop starter was well done. Order the Dover Sole with fresh veg. The best I’ve had.

HAD A DRINK IN THE BAR BEFORE DINNER. THERE WAS A PIANIST PLAYING AND THE BAR WAS BUSY BUT NOT CROWDED. DINNER WAS EXCELLENT THE FOOD WAS DELICIOUS. I WILL DEFINITELY BE BACK, WENT BACK TO THE BAR FOR COFFEE TO FINISH OFF A PERFECT EVENING. ALL THE STAFF WERE SO PLEASANT.

A grand hotel in a grand location but not a grand time for us. The service was super slow, my guest didn't get the cocktail he had ordered and the lobster in my lobster omelette was off, and they still tried to charge me for it after I sent it back. Never again.

Can't recommend this place highly enough... there was a live jazz band in the bar and the service and food were such treat. Lush environment - can't wait to go back.

Sunday beef Wellington - very nice and great value

We did enjoy our meal but there was the mistake with my onion-family intolerance that made it a bit of a mess! Our waiter was wonderful - very human and warm - and did his utmost to sort it all out for us. We enjoyed our food and matching wine flight. I'd consider going back because of the lovely waiter!

The staff were lovely, but the room is generally looking a bit tired. It was pretty dead on a Saturday evening. Had the set menu with a wine flight, the lobster omelette was great and fairly generous. Sadly the pork belly was awful - large peices of gristle made it on to the plate, over-smoked mash and broad beans past their best, the accompanying sauce was great but there was not nearly enough of it. Peach Melba made for a decent enough simple pudding. The Pinot noir was good and we had some nice mini macaroons and truffles to finish. Overall ok but uninspired and the main course was a major let-down

The food and wine was great staff were attentive and helpful. Quiet atmosphere which was fine for us. A very pleasant eveing.

Excellent set menu for £45 and quality of food .<br />Service was exceptional and head waiter Loris was very attentive and helpful.

My friend and I had a fabulous afternoon tea for two at the Chesterfield. Staff were very attentive, excellent hospitality, well looked after. We loved the beautiful garden area where we were seated.We went for the traditional afternoon tea with a twist with the willy wonka theme. The sandwiches we had were really nice especially the chicken filling ones with the flaked almonds on the outside. We chose the chocolate flavoured tea which was really nice. We loved the way it tasted like tea but you got this sudden burst of chocolate. We had a lovely time with Mr Wonka who gave us one of his ever lasting gob stoppers and a golden ticket. My friend told Mr Wonka and the staff it was my 50th birthday next month and although i was little embarrassed they were really sweet and brought out a cupcake with a candle and sang happy birthday.We would definately recommend to anyone paying a visit to london to have afternoon tea with Mr Wonka and the staff at the Chesterfield it was well worth it. We would like to thank all the staff at the Chesterfield for your hospitality and making it such an enjoyable experience especially Mr Wonka. Look forward to visiting you again with my golden ticket.

Our first visit, but the minute we arrived we were treated like valued guests. We had opted for the &quot;Best of British&quot; menu with wine flight and apart from delicious food, beautifully presented and expertly served, the whole occasion was a delightful experience.

A midweek lunch outing. We opted for the set menu, three options on each of the three courses plus the option of a main from the daily changing trolley. Modern British food. We opted for: lobster omelette and pate, (pieces of lobster could have been larger... like the Goring !!). Chicken for the mains and a cheese cake for desert. All well presented, good temperature and sensible portion sizes. We added in the matching wines, very pleasant with the food. A focus on South African, the hotel has ties to a Vineyard down there. A non intrusive piano player creating a welcoming background sound to an almost empty restaurant. All in all a good lunch, a warm and welcoming place. The bars good too... a gentlemens club feel.

Fantastic value, friendly staff, nice setting, good food

Loris is a most wonderful host. The food and recommendations and the personal service were absolutely outstanding. The food was indeed very rich and we especially enjoyed the lobster omelette which was expertly paired with the wine. The is possibly London&#039;s best kept secret. What a wonderful dining room and no annoying background music and crashing sounds that you get in a lot of restaurants these days. Loris explained that the plush carpet and wood panelling absorbs sounds and the service was just so impeccable. This place is very first class and just thanks for the memories. Cheers to Loris and the team.

Delightful service and with such attention to detail, on our very special anniversary evening

Fabulous service and great food!<br />Nice and quiet place where dinner can be properly enjoyed.

Please do not expect the theme of Charlie and the Chocolate Factory even if the presentation states.

Booked this restaurant for a birthday dinner. The manager was kind enough to provide us with a cordoned off area in the middle of the restaurant which provided us with a good seating arrangement and comfortable amount of privacy with good ambience. Staff were very attentive to our needs and went the extra mile to help bring out the birthday cake, then return to the kitchen to plate up the cake servings, before boxing up the remainder for us to take home. The staff even gifted a little teddy with a fresh flower to the birthday girl. What a nice surprise! <br />The food choice was substantial enough not to be overwhelmed and each course was made deliciously. The wine list was very detailed with a varied selection catering for all budgets and wine drinkers. All in all, very good restaurant and staff service in a good Mayfair location.

I booked this restaurant for my boyfriends birthday, as well as a couples valentines meal. It was fantastic. The food was brilliant, the added extras they brought over to us were fantastic too, oysters and sorbet. On top of that the White Label Champagne tasted brilliant (I&#039;m not usually a drinker). There was a little wait between being seated and being served, but after that the service from our waiter was impeccable. Would definitely recommend.

The ambiance was very good, however with a few people. The good was decent but somehow expected more. The service was excellent.

I booked the table based on the good review but I was very disappointed in many aspects.

We had a lovely evening with very attentive service.

We had great service and felt it was a great value. £30 for a beautiful 3 course dinner of lobster omelette appetizer, Scottish sirloin with Yorkshire pudding and a lovely dessert. This was a great find right by our London hotel.

Not many diners, but excellent service and very good food.

Beautifull room, wonderfull tea and cakes and fantastic service!!!

I took my wife out for her birthday here after reading some good reviews. We had a lovely time, the staff were very attentive and made us feel special. The asparagus starter was particularly delicious and the portion sizes were just right.

We always choose a lovely restaurant to meet Butler&#039;s was everything we could have<br />Asked for and more. The staff in the restaurant and bar were very friendly and professional.<br />A very high standard overall.

We were greeted by a very helpful chap who went off to find our missing companion, who had arrived ahead of time and was elsewhere in the hotel.<br />Unfortunately, there were only a couple of other diners, so the restaurant was very quiet.<br />We ate from the set menu (£35 for three courses and a glass of champagne). There was plenty of choice - except for our vegetarian. The chef was good enough to prepare another dish for her to give a bit of variety. I enjoyed all my courses - as did my friends.<br />Wine is a bit pricey, but I enjoyed the Chablis (£47).<br />Overall, a pleasant meal - but not outstanding.

Once again a very enjoyable meal at Bulers - we had the lunch set menu - I had the roast lamb and my husband had steak. The starters and desserts were delicious and coffee came with macaroons. Unfortunately it was very quiet on a Monday lunchtime. We were lucky to have Loris as our waiter again - truly professional and excellent in all respects. We complimented the macaroons and were given a little parcel to take home. Would highly recommend

Beautiful decor and excellent service. Highly recommended.

Superb food, exemplary service and a reasonably priced wine list make Butlers a joy every time I visit. Their daily carvery / roast offer and nostalgic puddings are such a treat. The dining room was nearly empty when we visited on this particular evening, which does not do them justice - they deserve to be busier. A really lovely evening made even better by the attentive and charismatic service of the maitre d&#039;. Highly recommended.

Wide ranging menu and the food was delicious. <br />Very friendly service, just a little bit slow on the drinks (had to chase a few times).<br />Great place for a quiet meal.

We went as a couple for dinner, first time here and we will definitely return. I would recommend the venison loin for main and the chocolate fondant for dessert. I had the scallops for starters but coveted my husbands choice of the egg with bubble n&#039; squeak, bacon and black pudding. Attentive staff, beautiful surroundings and decor suitable to the grade listed building.

Dinner was excellent. Had a loud party next to me, who seem to have lingered after tea through dinner. They really made the experience less enjoyable.

We had a lovely meal at Butler&#039;s on the 3 courses fo £30 menu. We had a nice bottle of wine for £28. The food was very good but our waiter/manager, Loris, was fantastic. He was friendly, hurried us up as we&#039;d said we had to leave at 7 for concert and even gave my friend the recipe for the nut and seed bread. We mentioned our concert was Mozart and shortly afterwards realised he&#039;d changed the restaurant music to Mozart! He couldn&#039;t have done more to make our experience enjoyable

Another fabulous lunch at Butlers in the Chesterfield Hotel. As it was a Thursday, there was gammon on the trolley and it was excellent. This time we tried the desserts, my friend tried the cheese selection which came with chutney and grapes, delicious. Nearly everyone comes here for afternoon tea, but it really is worth trying lunch, food is superb.

We visited Butlers on Christmas day. The food was great, but the steak a bit boring. Unfortunately the service was slow, despite few guests. This pulls the score down. The place is nice and we felt put back in an atmosphere of past history. A good place for a quiet dinner.

This was my first time here and I will DEFINITELY return. Everyone was attentive (but not over-bearing), food was excellent, wine great and everything was magical

Booked to go for an Afternoon Tea for a friend's birthday but I have a SEVERE allergy to egg so to highlight the importance I contacted the hotel via email and phone to stress the importance of the allergy. In which the hotel assured me they could cater to my strictly-no-egg request. I felt confident as has visited The Ritz six months prior to this for an afternoon tea and it was absolutely amazing - (completely egg-free!) therefore I figured a 4 star hotel in Mayfair would also be very conscientious and caring - How wrong I was.I ate the Afternoon Tea and I noticed my lips began to feel very itchy but think anything of it. I boarded the Paddington to Reading train and within minutes of departing I started to feel very, very unwell, I found the nearest toilet on the train (which aren't always the most pleasant experience) and started violently vomitting, my lips were swelled, eyes became red and itchy, nose running, my body broke out in a massive rash, I developed hives and had excruciating abdominal pains - I knew it was an allergic reaction and I hadn't eaten anything else that day apart from The Chesterfield's 'egg-free' Afternoon Tea.I was obviously unable to work that evening (I was working in a restaurant to fund university) and I spent the next 15 hours being violently ill. I was also unable to return to work for the following 72 hours as my boss had to treat my illness as food poisoning. Resulting in losing in 32 hours of work and over £200 in earnings because of this hotel's negligence. A week later I typed a strongly worded letter (with the help of my a friend who is a solicitor) and waited their response. They replied advising there was no egg in the food and suggesting it may have been 'cross-contaminated' or 'it may have been something else I have eaten that day!' I hadn't eaten anything else that day and I was 100% sure it was the afternoon tea as started to feel ill as soon as I ingested it. The Chesterfield didn't accept ANY responsibility, apologise or offer any compensation. So paid full price for their food/service which essentially poisoned me. I have lost my confidence in eating out and will NEVER go there again and advise anyone who suffers from allergies/intolerances not to. I am absolutely disgusted in their negligence and customer service.

I had the pleasure to dine in the restaurant of the charming Chesterfield hotel, which I previously knew mostly for the popular piano bar, last week.<br /><br />The cuisine is very english, traditional with tasteful choice of ingredients and wines. Prices very reasonable considering that is located in the hearth of Mayfair.<br /><br />On top of the experience the warm welcome from the restaurant manager Loris, very attentive and helpful, who was able to pleasure even my guest, usually very picky!

Took my girlfriend and my mother here. We had an amazing evening. Food was great and the atmosphere was really cozy. The staff attended to your every need and you really felt looked after. It was also peaceful in the restaurant, allowing relaxed conversations with loved ones and friends. <br /><br />In order to offer some ares of improvement, the only thing I can think of is that they have french fries as standard to some of the meals. Although they were happy to cater for you should you wish to have something else, I still feel that french fries does not really belong in this type of restaurant. <br /><br />But overall, it was a fantastic evening with lovely staff and I would absolutely recommend this restaurant!

I have experienced other Afternoon Teas in London and certainly, the Chesterfield Butler's Restaurant ranks right up there with the best. The food and the service were without doubt at the top on the line. The theme for this Afternoon Tea was 'Willy Wonka and the Chocolate Factory' and it was certainly a nice twist to the the normal everyday presentation. The food was unlimited; you could obtain as much sandwiches, scones and sweets as you desire. The only negative that I would address was not so much the piano player but the the piano itself. When we arrived, we were given a table right next to the piano and since the sound (it wasn't music) was very loud and we could not hear each other, we asked to be move to a quieter area since one of the reasons we booked this restaurant was to have two hours of great conversation over the afternoon tea. Although we were move a quite distance from the piano player, the sound (it wasn't music) unfortunately carried even to our table. I always believed that any type of music in this setting should be like wallpaper; there but no really there; in the background that adds to the ambience of the establishment. The playing of the piano certainly did not enhance the ambience of the restaurant; in fact, it was annoying to myself and my party; it would not be so bad if what he was playing something that was recognizable, however, it seemed he used this opportunity to tune in his piano. Great afternoon tea; great food, great service but leave out the piano player!

A fabulous lunch at Butler&#039;s, the lobster omelette starter was superb. The chicken from the trolley was melt in the mouth. Good choices on the lunch menu, great value. Service was excellent, staff friendly and welcoming, making our experience more enjoyable. A real treat.

Wonderful service, great food and a perfect venue. If you are looking for a special place to meet...this is it.

I went for dinner to Butlers at the weekend to celebrate a birthday and was very impressed by the quality of food and service. The restaurant itself is very traditional – so I can understand why some people would find it perhaps a bit old fashioned but it is a very nice place to go for a discreet but extremely pleasant evening. <br /><br />I had the set 3 course meal and as has been noted in other reviews it is incredibly good value. What is also nice is that there are no time restrictions on the set menu as there are in many places offering pre-theatre dining options. Portions are extremely generous and there was a good choice (I ended up with lobster omelette to start – very very nice, red mullet and cheesecake). I was a bit fussy in asking for the mullet to be grilled rather than pan fried – this was done without any fuss. <br /><br />However what was really amazing was the level of attention and effort that went into the petit fours that we were offered in recognition of the birthday celebration. The waiters even sang happy birthday to my friend (to his utter embarrassment)! Really great place and experience – highly recommended.

Take a very good hotel with enthusiastic and friendly staff. Put a restaurant in the hotel and staff it with professionals at the top of their game. Add a quirkiness and individuality that sets it apart and a manager conducting proceedings with a watchful eye and you have Butler's at the Chesterfield. From smoked salmon sliced at the table to a divine strawberry dessert I have seldom enjoyed a meal more.

We had an afternoon tea at the Chesterfield a couple of years ago, which was a fantastic experience, so was pleased to see a great Open Table offer for their Butlers Restaurant. Upon arrival you are given a separate menu with a slightly reduced choice of meals, but that&#039;s the only noticeable difference. The greeting was warm and sincere and the level of service throughout was impeccable! Food was great and unbelievable value at £26 for three courses! A great evening and highly recommended.

Set in the heart of Mayfair, the Chesterfield Hotel is a great location, a little more dated than I remembered. <br />I went on a Thursday eve in a group of 6 . I think restaurant only had 1 or 2 other tables occupied so very quiet (apart from us) We had a splendid time. 3 courses £26 = BARGAIN. <br />Definitely would go back again. <br />Not a trendy place, but nice quality food and polite waiters. <br />5* treatment.

Imagine a serene and charming spot tucked away in the heart of London, where one can while away an afternoon, an entire afternoon, should one wish to do so, being ministered to with attentive yet unobtrusive service. . . . In a soft spoken voice, our server Antonio tells me, in response to my ,

Wow! From the moment you walk into the Chesterfield, it feels special, then through to the Butler&#039;s open up to something very impressive. Quintessentially British with a very warm welcome. Staff are so attentive and know how to impress.<br /><br />We arrived to start our meal as the afternoon-tea&#039;s were finishing - we were already impressed with the range of assorted goodies on the other tables. The menu&#039;s are varied and mouthwatering, and the waters are more than willing to explain the selections in detail.<br /><br />The food - great and good value for money!<br /><br />You must try the home-made walnut bread! Scrumptious with butter and a sprinkle of the variety salts which are available with your own mortar and pestle to grind at the table<br /><br />Mine was followed with the Waldorf Salad then Chicken roast - both absolutely beautifully served and presented; both tasted great. My partner had the Asparagus soup followed by the steak - all presented and tasted perfect.<br /><br />After seeing another table sampling a selection of Gin&#039;s, we inquired and ended up doing the same. The G&amp;T Experience was such a surprise but so recommended. Professionally explained, great variety and very relaxing any time of day or night!<br /><br />The added extra for me was the Birthday cake, secretly requested by my partner. Actually, &#039;a slice of cake&#039; was requested, but resulted in a mammoth size chocolate cake, served to the table by the professional waiters with traditional song.<br /><br />I cannot recommend Butler&#039;s enough for anybody wanting something special, or even drop into the bar for a G&amp;T Experience with friends.<br /><br />We&#039;ll certainly be returning (Afternoon Tea is on the agenda)<br /><br />Thanks to all the staff for a great friendly and relaxing evening.<br /><br /><br /><br />Thanks - Simon &amp; Katie

There are lots of great deals on this and other websites for restaurants but it is difficult to get one for a big group. Butlers let me book the deal for 10 people and we were given a nice round table in a sunken area in the restaurant. I love round tables because you can chat to everyone.<br /><br />The food was delicious, I would recommend the onion and cider soup, it was very good. The service was polite and unobtrusive.<br /><br />Overall the meal was great value, especially for Mayfair!

Tea was great, plain scones excellent, sandwiches good but cakes disappointing. Some cakes replaced by a chocolate bar or egg and others uninspired e.g. basic cupcakes with strange artificially coloured icing. Service could have been more attentive.

Attended business lunch at Butlers - oak panelled entrance and a traditional, British setting. We were sat in an excellent discrete area with plenty of space around us. <br /><br />Service was excellent - our main waiter was very knowledgeable and one only person (a waitress) interrupted our conversation when in full flow (a trend I am increasingly with waiting staff in London). <br /><br />Food was excellent and plentiful. We had a main course and a dessert and felt very satisfied. I would return for a business lunch.

Impeccable and first class service from all staff at the hotel and restaurant. The treacle glazed gammon from the trolley was truly delicious and the meal as a whole was of a very high standard. Am looking forward to my next visit to Butlers.

Had lunch for fiancé&#039;s birthday - lovely restaurant, nice and quiet during weekday lunchtime, excellent quality food, excellent mocktails, however, what stood out was the service and attentiveness of the staff - they went above and beyond to make the lunch special. Would highly recommend for the lunch menu.

This is above average for a hotel restaurant, because it has real atmosphere. Superb food, brilliant staff and a very nice room to be in.

We had dinner at the Butlers with my partner and all I can say that it was second to none in every way. From the greeting at the door to paying our bill, the service was attentive, but not intrusive, the food was fantastic (I had the Dover sole, and my partner had the steak) and the traditional look of the restaurant takes you back to a different time, and I must say it is very rare in London nowadays. <br />The staff made this evening so enjoyable that we cannot wait to return!

I had dinner with my wife at the Butlers and it was a good surprise. The food was delicious and the service excellent. The ambiance is also very cozy and romantic, so clearly a good option for a special occasion. It is not cheap though. We had a starter, main course and a bottle of wine and ended up paying £150 with service included. It is definitely a great place if you are not on a budget