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4.2

Based on 1.799 opinions finded in 2 websites

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Nº 212 in 472 in St Albans

Nº 27 of 83 British in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..fishladyfruitpotatobeautifulsandwichroundcakecookedsausagecoffeeoldroastcreampay

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Beautiful garden centre - lovely cafe as well

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Brittany Skinner . 2024-10-13

MORE AT Google

Great garden centre. Been coming here for years. Used the like the cafe/restaurant but changes made over the past year are quite disappointing. Having to wait for 10 minutes for a coffee after paying at the counter is not good. Used to take two minutes to wait at the till and take it to the table with you. A backward step. Cafe interior feels dull now compared to other garden centres. Will visit again but won't use the cafe. Shame as it's our nearest garden centre.

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Stuart Twitchin . 2024-10-12

MORE AT Google

The place is clean , the food is great and the customer service is brilliant.

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Rodney Kennedy . 2024-10-12

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Stopped on drive home as just off the M25. Nice place but strange food times. At 11 15 could not do the pancake breakfast as it ended 1100. So asked for a sandwich and that starts at 1130. Like 30 mines of nothing but drinks. Just a bit strange. Anyway food was good and nice place. .

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stephen powell . 2024-10-08

MORE AT Google

Very helpful and friendly. We were looking for a tree to plant in our small garden.

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Jane Crook . 2024-10-06

MORE AT Google

Stopped for lunch in the restaurant, simple fare but goid

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Colin MacDonald . 2024-09-25

MORE AT Google

We did not intend to stop here on our journey home but I am so glad that we did. We,(4 of us) took advantage of the restaurant on site which was lovely and spacious and had a good selection of food to choose from. The staff were all very friendly and welcoming. The garden centre itself is huge with a terrific variety of products. Well worth a visit. You will not be disappointed.

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Raymond Eaton . 2024-09-17

MORE AT Google

Pleasant environment. Pleasant staff. Good quality sandwiches, freshly made to order.

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Stephen . 2024-09-16

MORE AT Google

So many diseased plants there, actual mould/ mildew on several it put me off buying anything that looked healthy as I don't want disease in my garden. A real shame.

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Laura I . 2024-09-14

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Nice garden centre and restaurant

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Clare Rudland . 2024-09-06

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Very nice place to meet up for snacks

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Kevin Page . 2024-08-31

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Fabulous garden centre with such a variety of plants. Always love visiting & can't wait to go again.

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Sam Housden . 2024-08-25

MORE AT Google

Love Burston’s. Love Garden Centre and coffee shop. Everything you could dream of for your Garden and more.

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Raymond Law . 2024-08-15

MORE AT Google

Great range of products, lots of parking. Friendly and helpful staff. Took time to stop for coffee and cake. Will be back.

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Rashpal Kalsi . 2024-08-11

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Not as many plants as I was hoping to find but plenty to choose from.

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Chris Stroe . 2024-08-08

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Well laid out lots of variety, nice restaurant good food and service. Very clean all round.

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Janice Walls . 2024-08-08

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Staff were extremely helpful and friendly.

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Janet Smyth . 2024-08-01

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Shame the aquatic centre is no longer open

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Saren Rince . 2024-07-28

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Only place I could find the garden pots I liked.

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Stephen Bates . 2024-07-22

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We went for a sun umbrella and there was a good choice of colours. Great choice of healthy plants. The staff we spoke to were very helpful and friendly. There are lots of gift ideas. The cafe looks good and we will try on our next visit. It's good to know dogs are welcome, and ours will pick a toy on our next visit.

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Carol Shields . 2024-07-16

MORE AT Google

Love this garden centre. Great variety of indoor and outdoor plants and trees, garden tools, furniture and structures. Food in the cafe is really nice and and their gift shop has lots of lovely treats and items you can purchase.

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Santa Salamone . 2024-07-09

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Lovely Garden Centre, great selection of products, from plans, trees, to pots. We bought a couple of plants and are now doing great.

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L Joseph . 2024-07-07

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Whilst consuming a very indifferent cherry scone a waitress came up to me and asked me what did I think of it? I told her I didn't like it, she replied "nobody else does either!" Apparently the Cook likes to experiment, that she can do but not on paying customers surely?

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Andron 234 . 2024-07-02

MORE AT Google

Such a lovely garden centre with a lovely cafe on site. Great staff that will give good advice on plants. Would recommend a visit

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Elizabeth Davis . 2024-06-28

MORE AT Google

A fabulous garden centre with an amazing huge display of plants and just about everything else. Great news that dogs are permitted. They have a very good cafe with a wide menu. Highly recommended

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M jB . 2024-06-19

MORE AT Google

A beautiful garden centre with lots of choice and lovely cafe

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melanie gabbi . 2024-06-16

MORE AT Google

Great selection and decent prices.

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Nick SARGEANT . 2024-06-14

MORE AT Google

Lovely place. Great breakfast. Helpful and friendly staff! Must come back soon!

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Robert Varley . 2024-06-14

MORE AT Google

Had a lovely breakfast in the cafe. Enjoyed looking around the shop & managed to get everything I wanted. Staff very polite

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Maureen Bignell . 2024-06-06

MORE AT Google

A great place to go to on a rainy day. Lots of inside shopping and under cover area selling plants. There is a nice restaurant too. Good choice of kiddies things.

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Irene Soffer . 2024-06-03

MORE AT Google

Good place for a browse around. Another visit today 6/3/24, and new season's plants starting to come in now. 29/5/24 Another visit and picked up some nice plants to add to the borders and more bamboo canes to support the tomatoes.

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Giles Ferin . 2024-05-29

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Excelent selection of plants, family Caffè and shop with a variety of items from all you will need for your garden, to gifts, cards, pampering items, clothing, pet care section, homemade food for sale and much more. During Christmas I used to take my son to post his letter to santa there and we still go for a visit to Burston during Christmas to get everything we need for special events, gardening and Christmas. Or just for a nice afternoon out. You can take your dog too!

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Mrs Watson . 2024-05-26

MORE AT Google

Beautiful garden centre with a variety of plants and flowers. A wide selection of potted plants and trees. Great deals in every season.

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Jezrin Jacob . 2024-05-25

MORE AT Google

Amazing. Staff were friendly. Variety of garden equipment and plants. There are plenty of choices. Have rest rooms inside the shop. They are very neatly maintained.

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Shiji jacob . 2024-05-25

MORE AT Google

First time visit - stopped for the café mainly. Nice food, served quickly. Interesting gifts section, chocolate, clothes, cakes, cards etc - Good plant selection

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Louise . 2024-05-19

MORE AT Google

Now, if I have to choose a garden centre, then I would certainly raise both arms to this one! I’ve been visiting this centre for some 45 years! And notwithstanding the fact that it’s an around 30 mile round trip, it has the variety of flowers, shrubs, trees and much much more. And friendly, knowledgeable staff that makes the visit not just that regular visit, but an event! And their Christmas trees are amongst the finest, and with over 4 decades of buying ‘Santa’s trees, some 4 each year, I think I’ve said it all!!

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Mike Anastasi . 2024-05-19

MORE AT Google

I liked it. Very big garden centre. Nice cafe.

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Maggs McGuire . 2024-05-07

MORE AT Google

This is a great place to meet friends for lunch or just a coffee plenty of great plants and garden furniture staff always will help if you need it

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Beryl Cooper . 2024-05-06

MORE AT Google

a really good Burston garden centre are very friendly and very helpful people will use again

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Peter Kempster . 2024-05-04

MORE AT Google

Always enjoy a visit to Burstons, friendly staff, great selection of plants and gifts. Always manage to buy something, including lunch in the restaurant which offers a great menu choice. Would definitely recommend a visit. 😁

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Sam Godfrey . 2024-04-30

MORE AT Google

My mum loves this place. It's a gardener's paradise. Reasonably priced plants and flowers, garden furnishings, everything for the home you might need for the summer

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Bri O'Sullivan . 2024-04-30

MORE AT Google

I was recommended the cafe by a friend so I took my mum. It didn’t disappoint, staff are helpful & friendly, homemade scones are a treat! We both enjoyed our lunch and would definitely recommend to others. Burstons has an abundance of plants, staff are very knowledgeable, helped me choose the right plants for my shady garden.

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Wendy k . 2024-04-30

MORE AT TripAdvisor

Really enjoyed having a wander around Burstons today. Stopped off at the restaurant and enjoyed a coffee and delicious cake, there was great variety to choose from, I was spoilt for choice. Staff are very friendly and helpful, looking forward to returning. Thank you 😀

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Alison Barrett . 2024-04-30

MORE AT Google

Stopped over for a drink and snacks before going on to a Family gathering. Very pleasant Staff, drinks and snacks. Main Menu looked fantastic.

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Adrian New . 2024-04-29

MORE AT Google

On my recent visit to burstons restaurant, I was surprised to see lack of cakes, lack of personal touch. There was no atmosphere, no colour, tables were bland, used to have flowers on the tables that brighten it up. Cutlery you now collect, before it was part of custoner service. We ordered jacket potatoe and 3 times we sent it back, cold each time. The manager came over and was extremely rude. I spoke to Jill who seemed to listen and take into account all that I said and would look into it... The restaurant has changed from a restaurant and tea room, to a cafe. Not the service I expecting. I have been coming here over a year and it's lost all the atmosphere over the last few weeks. Really hoping it will change back I come at least 3 times a week.

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Karen Watson . 2024-04-27

MORE AT Google

An okay garden centre with an extensive range of plants and other items. If you like plants you'll probably like this place. My reason for rating it 3 stars, however, is two-fold. Firstly, I am an avid visitor of garden centres (because of my mum really) and have been to much better ones - I mean this both in terms of the range of items and the food options at the cafe. Secondly, the items here were rather expensive in comparison to it's competitors. So, overall I'd say this place is just alright, but I won't be going back.

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Shafeer Rishad . 2024-04-25

MORE AT Google

Excellent place with a wonderfully varied stock. You could spend hours here (and plenty of money!) I particularly want to thank the staff who went above and beyond in helping me today. They were friendly, polite and efficient and nothing was too much trouble. I look forward to making another visit in future.

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Jannice Mordue . 2024-04-21

MORE AT Google

Lovely garden centre, extremely helpful & knowledgeable, will return

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Melodie Cannon . 2024-04-20

MORE AT Google

Ok but didn't find what we wanted

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Gill Ison . 2024-04-19

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Good place go to go with family and friends .

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Rohit Kothari . 2024-04-16

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Tasty lunch. Very friendly staff giving the whole place a nice atmosphere.

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Penny Jones . 2024-04-11

MORE AT Google

The layout is so much better. And it's lovely to see the wasted space filled with flowers and plants. Where it used to be a restricted area. The redevelopment of the cafe/restaurant looks great. Although we didn't visit it.

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Victoria . 2024-04-05

MORE AT Google

We went for a lunch and it was incredibly busy. Despite that we had a great service. Thank you all for trying your best to accommodate all your customers.

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Truth Seeker . 2024-03-29

MORE AT Google

Lovely garden centre. Has lots to choose from a wide variety of plants & gifts. Great little cafe/ restaurant on site too!

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Lorraine Tate . 2024-03-24

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A wonderful place to visit. Everything you will need for your garden/ barbecue.

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Lorenzo Taylor . 2024-03-24

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Not a good lunch experience. Beef lasagne took ages to arrive after complaining and pasta was tough on top. Microwaved too long! Too pricey and poor service.

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caroldmee . 2024-03-21

MORE AT TripAdvisor

Has an aquatic centre so automatic 5⭐️ But lovely little garden centre, bit of pain to get out onto the 414 if it's busy but just have to floor it 😉 Cafe was very busy so unfortunately didn't manage to visit that. Loads of indoor plants however, with loads of helpful advice around on what ones to get/ how to care for.

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J K . 2024-03-20

MORE AT Google

Mother’s day lunch was an absolute shambles. Took an hour for our starters to come and when they did it was thoroughly underwhelming - Soup and half a baguette, pate with a single slice of toast , and a mushroom which was all cold by the time it arrived. Waited another 40 minutes with no sign of our mains or our plates being cleared so cut our losses and left. Young staff moping around didn’t seem to care no one was getting their food. Why have a preordered set menu if it isn’t prepared for when people arrive!!! Dreadful.

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TheDimbylow . 2024-03-12

MORE AT Google

Worth a visit if only for the food in the café which was great.

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Kevin James . 2024-03-09

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The best customer for delivering parcel 👍

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Dragon Prime . 2024-03-05

MORE AT Google

Really spectacular garden centre It has an amazing aura Everything is laid out beautifully All external plants / flowers are so fresh looking, not overpriced

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Linda Dunne . 2024-02-28

MORE AT Google

Helpful friendly service and good coffee/food.

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Haden J-Robbins . 2024-01-30

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Great garden centre and coffee shop plus restaurant.

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Jon . 2024-01-28

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Great garden centre with a nice cafe

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Andy Walker . 2024-01-22

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Fantastic venue for our function . Staff where so helpfull and accommodating, food was fantastic and service even better. Would recommend the venue for any family or organisation function

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Christopher Gibson . 2024-01-18

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Amazing service from Burstons restaurant for our mum’s funeral afternoon tea. Nothing was too much trouble and Laura and her team looked after our party so well. Delicious food too - highly recommended for a private function. And loads of parking too. Thanks to everyone

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Mrs N Picariello . 2024-01-18

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Great staff Informative, friendly, knowledgeable. Great variety of stock. Free parking. Nice Aquatics store across the parking too!! Thanks Burstons! 🙏💐

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Gordon Davie . 2024-01-11

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Went there just before three week before Christmas with friend tea in side bort paint nice clean inside well please what I bort

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Roger Dean . 2024-01-10

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A meet with family, lunch and Xmas shopping, fair lunch and a cappuccino

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Ian Christopher Burridge . 2023-12-27

MORE AT Google

Very expansive variety of goods for home and garden. Great Reataurant and staff.

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BARNET GEOFF . 2023-12-22

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Took our grandson to see Santa...what a lovely santa and grotto....staff very friendly....had a lovely time will recommend to our friends...thank you

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Lynda Harris . 2023-12-15

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Good garden centre with lots of products , better stocked than some of the larger ones. Good food in the restaurant.

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Richard Pullen . 2023-12-15

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lovely visit today; bought clothing and poinsettias, and had a nice lunch with good service. however, the cafe lacks any atmosphere and is sterile..

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Alison Bromhead . 2023-12-15

MORE AT Google

Christmas lunch, 3 courses and mince pies and coffee, good food. Nice atmosphere. Friendly efficient service. We go here regularly for coffee.

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Indeana . 2023-12-10

MORE AT TripAdvisor

A great place to stop off on a longer journey. The selection of fine foods gave me plenty to choose from for Christmas presents, lots of unusual finds. Excellent. Not too far from Starbucks over the other side of the road if you fancy a coffee, although it does have a.cafe in-house.

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Alisdair Smithies . 2023-12-10

MORE AT Google

Really sad visit today. There are no signs at or near the santas grotto to say you have to pre book. There was no queue. After sat fir a few minutes we were told wgats your booking. We had to then explain to our daughter why she couldn't visit santa. May I suggest putting a sign so other parents don't have to disappoint there child. I usually love this garden centre, but today you've severely disappointed and let down. Adited to add: Jill has emailed me And has basically criticised me for not avidly following them on social media. After I responded she has then gone on to say there is signage. I have highlighted a problem that signage is not obvious or clear and all Jill from burstons has done it criticised me and make excuses along with critiquing masked by empty apologies. Not a nice attitude from Burstons at all! Clearly they are not going to make any improvement on this, which is very sad.

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Helen Evans . 2023-12-06

MORE AT Google

Had lovely breakfast everything nice and hot

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Helen Kelly . 2023-11-24

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Good large garden centre and decent cafe as well. plenty of parking 👍👍well worth a visit

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mark saunders . 2023-11-22

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First visit to this garden centre we were very impressed and as an added surprise we saw Father Christmas.

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Julie Mann . 2023-11-13

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The Best Place for Pre-Christmas shopping even Winter Gardening.

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Martha Burling . 2023-11-13

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Really good garden centre, and the restaurant was excellent value with good service.

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Viscount . 2023-11-12

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A lovely large garden centre. Very well stocked. Lovely and helpful staff. Large car park with easy access everything. Clean facilities and fairly priced stock. Will definitely visit again and highly recommend.

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Skylar Sekr . 2023-11-03

MORE AT Google

Staff were absolutely lovely. So helpful and kind. Thank you

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Susan Barrett . 2023-10-29

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Everything, as always, of good quality and very nice service.

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Tomasz Wilczek . 2023-10-27

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Ordinarily I love this place! But I witnessed such awful treatment of an employee that I’m shocked! This female burston staff member started yelling and publicly embarrassing one of her burston coworkers on his lunch break in the cafeteria! I could see how embarrassed the boy was, I felt very sorry for him! Need to train your team to do better and have respect for each other. If he did something wrong you tell him quietly! Ruined my lunch!

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Chlôe Alder . 2023-10-27

MORE AT Google

Went for coffee and scones. Good food not rushed to finish and leave. colouring and crayons to keep youngsters occupied. Enjoyable and relaxing.

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Adrian Jones . 2023-10-20

MORE AT Google

Amazing place, always full of pleasant surprises! Saw some lovely pumpkins this time around!

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Nemaca . 2023-10-17

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Always full of gorgeous plants, garden ornaments, home trinkets. Big Carpark.

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Tracy I . 2023-10-06

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Nice selection of Christmas produce

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Graham Thomson . 2023-10-05

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Burston Garden Centre are currently gearing up for Christmas. Have a pretty good cafe popular for lunches out

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Pat Pepper . 2023-10-01

MORE AT Google

I visited for an interview but alas didn't get the position. I had a good look around and was very impressed.

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peter holding . 2023-10-01

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I needed a treat breakfast, everyone told me their breakfast was good, a great time to give it a try. Walked in to the restaurant to be welcomed by smiling staff, a good start. Ordered the full breakfast except the black pudding (not keen), changing the order was not a problem. The food arrived fairly quickly, was presented nicely and tasted amazing. A member of staff appeared to check that everything was ok, and then left me alone to enjoy me breakfast. If you want a treat breakfast, highly recommended

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mikex882 . 2023-09-24

MORE AT TripAdvisor

Nice garden centre and lovely food

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Geoff Grover . 2023-09-24

MORE AT Google

We had a very nice Sunday roast dinner there and picked up a few things. It's very enjoyable, and well worth a visit.

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Colin Fletcher . 2023-09-17

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A great shopping experience. They're well stocked with seasonal items for the home and garden.

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Hannah Pestaille . 2023-09-12

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Didn't have what I needed on the day. But normally has a very comprehensive range of products. Fantastic staff and service. Only issue is the entrance and exit is really difficult to negotiate with the fast traffic on the main road.

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Jason Chambers . 2023-08-29

MORE AT Google

Not normally one to review garden centres as I don't have a clue but now live in a house with a garden I have to try. A lady called Fiona was working there and if it hadn't of been for her I would have left having purchased nothing and feeling totally overwhelmed. Fiona was brilliant and made the whole process enjoyable, funny and I left with exactly what I needed after some great advice. I'll definitely be going back and will hope to see her again, what a great asset to this company she is! :)

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The Online Driving Instructor . 2023-08-11

MORE AT Google

Very good garden centre with broad range at competitive prices. Difficult (and sometimes dangerous) entrance/exit from/to a fast dual carriageway.

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Brian Martin . 2023-08-10

MORE AT Google

What a fantastic garden centre - so much choice. We had afternoon tea 🍵 😋 for a birthday present 🎁. Absolutely delicious & so much variety & freshly made. Can't praise them enough.

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KEN ST GEORGE . 2023-08-08

MORE AT Google

Lovely nursery with everything for your garden. A popular restaurant and much more, worth a visit

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Walda Botha . 2023-08-04

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