Burston Garden Centre Restaurant in St Albans

Nicely laid out. Plenty of Christmas gifts on offer. Lovely Christmas atmosphere

Stewards do not know their stadium, food and drink horrendously expensive and not very high quality. Thankfully the rugby is getting better.

Went to meet santa in his grotto with my 2 little ones, such a special experience, we all loved it. Highly recommend

Great garden centre and restaurant. Everything you need is here!

Gods big garden centre with loads of variety

Food was good and they were getting ready for Christmas 🎄. Will be going back .

Good parking planned event's for adults and kids and a great service from the staff the restaurant always clean and good food cooked to a high standard

Plenty of parking, good range of homeware and garden essentials but expensive. Spacious inside with a Christmas area and cafe. Difficult to find staff for help. Cashier was flustered as she made an error with the customer before me, so she needed to refund and start again, which took ages, then she was a little unfriendly /blunt with us. Good range of plants, shrubs, trees, and these seemed reasonably priced.

nice garden centre. but expensive

This is a great garden centre. Lots of lovely things to buy and a fantastic cafe for a bite to eat.

Good garden centre with pleasant cafe

Beautiful garden centre - lovely cafe as well

Great garden centre. Been coming here for years. Used the like the cafe/restaurant but changes made over the past year are quite disappointing. Having to wait for 10 minutes for a coffee after paying at the counter is not good. Used to take two minutes to wait at the till and take it to the table with you. A backward step. Cafe interior feels dull now compared to other garden centres. Will visit again but won't use the cafe. Shame as it's our nearest garden centre.

The place is clean , the food is great and the customer service is brilliant.

Stopped on drive home as just off the M25. Nice place but strange food times. At 11 15 could not do the pancake breakfast as it ended 1100. So asked for a sandwich and that starts at 1130. Like 30 mines of nothing but drinks. Just a bit strange. Anyway food was good and nice place. .

Very helpful and friendly. We were looking for a tree to plant in our small garden.

Stopped for lunch in the restaurant, simple fare but goid

We did not intend to stop here on our journey home but I am so glad that we did. We,(4 of us) took advantage of the restaurant on site which was lovely and spacious and had a good selection of food to choose from. The staff were all very friendly and welcoming. The garden centre itself is huge with a terrific variety of products. Well worth a visit. You will not be disappointed.

Pleasant environment. Pleasant staff. Good quality sandwiches, freshly made to order.

So many diseased plants there, actual mould/ mildew on several it put me off buying anything that looked healthy as I don't want disease in my garden. A real shame.

Nice garden centre and restaurant

Very nice place to meet up for snacks

Fabulous garden centre with such a variety of plants. Always love visiting & can't wait to go again.

Love Burston’s. Love Garden Centre and coffee shop. Everything you could dream of for your Garden and more.

Great range of products, lots of parking. Friendly and helpful staff. Took time to stop for coffee and cake. Will be back.

Not as many plants as I was hoping to find but plenty to choose from.

Well laid out lots of variety, nice restaurant good food and service. Very clean all round.

Staff were extremely helpful and friendly.

Shame the aquatic centre is no longer open

Only place I could find the garden pots I liked.

We went for a sun umbrella and there was a good choice of colours. Great choice of healthy plants. The staff we spoke to were very helpful and friendly. There are lots of gift ideas. The cafe looks good and we will try on our next visit. It's good to know dogs are welcome, and ours will pick a toy on our next visit.

Love this garden centre. Great variety of indoor and outdoor plants and trees, garden tools, furniture and structures. Food in the cafe is really nice and and their gift shop has lots of lovely treats and items you can purchase.

Lovely Garden Centre, great selection of products, from plans, trees, to pots. We bought a couple of plants and are now doing great.

Whilst consuming a very indifferent cherry scone a waitress came up to me and asked me what did I think of it? I told her I didn't like it, she replied "nobody else does either!" Apparently the Cook likes to experiment, that she can do but not on paying customers surely?

Such a lovely garden centre with a lovely cafe on site. Great staff that will give good advice on plants. Would recommend a visit

A fabulous garden centre with an amazing huge display of plants and just about everything else. Great news that dogs are permitted. They have a very good cafe with a wide menu. Highly recommended

A beautiful garden centre with lots of choice and lovely cafe

Lovely place. Great breakfast. Helpful and friendly staff! Must come back soon!

Great selection and decent prices.

Had a lovely breakfast in the cafe. Enjoyed looking around the shop & managed to get everything I wanted. Staff very polite

A great place to go to on a rainy day. Lots of inside shopping and under cover area selling plants. There is a nice restaurant too. Good choice of kiddies things.

Good place for a browse around. Another visit today 6/3/24, and new season's plants starting to come in now. 29/5/24 Another visit and picked up some nice plants to add to the borders and more bamboo canes to support the tomatoes.

Excelent selection of plants, family Caffè and shop with a variety of items from all you will need for your garden, to gifts, cards, pampering items, clothing, pet care section, homemade food for sale and much more. During Christmas I used to take my son to post his letter to santa there and we still go for a visit to Burston during Christmas to get everything we need for special events, gardening and Christmas. Or just for a nice afternoon out. You can take your dog too!

Amazing. Staff were friendly. Variety of garden equipment and plants. There are plenty of choices. Have rest rooms inside the shop. They are very neatly maintained.

Beautiful garden centre with a variety of plants and flowers. A wide selection of potted plants and trees. Great deals in every season.

Now, if I have to choose a garden centre, then I would certainly raise both arms to this one! I’ve been visiting this centre for some 45 years! And notwithstanding the fact that it’s an around 30 mile round trip, it has the variety of flowers, shrubs, trees and much much more. And friendly, knowledgeable staff that makes the visit not just that regular visit, but an event! And their Christmas trees are amongst the finest, and with over 4 decades of buying ‘Santa’s trees, some 4 each year, I think I’ve said it all!!

First time visit - stopped for the café mainly. Nice food, served quickly. Interesting gifts section, chocolate, clothes, cakes, cards etc - Good plant selection

I liked it. Very big garden centre. Nice cafe.

This is a great place to meet friends for lunch or just a coffee plenty of great plants and garden furniture staff always will help if you need it

a really good Burston garden centre are very friendly and very helpful people will use again

I was recommended the cafe by a friend so I took my mum. It didn’t disappoint, staff are helpful & friendly, homemade scones are a treat! We both enjoyed our lunch and would definitely recommend to others. Burstons has an abundance of plants, staff are very knowledgeable, helped me choose the right plants for my shady garden.

Always enjoy a visit to Burstons, friendly staff, great selection of plants and gifts. Always manage to buy something, including lunch in the restaurant which offers a great menu choice. Would definitely recommend a visit. 😁

Really enjoyed having a wander around Burstons today. Stopped off at the restaurant and enjoyed a coffee and delicious cake, there was great variety to choose from, I was spoilt for choice. Staff are very friendly and helpful, looking forward to returning. Thank you 😀

My mum loves this place. It's a gardener's paradise. Reasonably priced plants and flowers, garden furnishings, everything for the home you might need for the summer

Stopped over for a drink and snacks before going on to a Family gathering. Very pleasant Staff, drinks and snacks. Main Menu looked fantastic.

On my recent visit to burstons restaurant, I was surprised to see lack of cakes, lack of personal touch. There was no atmosphere, no colour, tables were bland, used to have flowers on the tables that brighten it up. Cutlery you now collect, before it was part of custoner service. We ordered jacket potatoe and 3 times we sent it back, cold each time. The manager came over and was extremely rude. I spoke to Jill who seemed to listen and take into account all that I said and would look into it... The restaurant has changed from a restaurant and tea room, to a cafe. Not the service I expecting. I have been coming here over a year and it's lost all the atmosphere over the last few weeks. Really hoping it will change back I come at least 3 times a week.

An okay garden centre with an extensive range of plants and other items. If you like plants you'll probably like this place. My reason for rating it 3 stars, however, is two-fold. Firstly, I am an avid visitor of garden centres (because of my mum really) and have been to much better ones - I mean this both in terms of the range of items and the food options at the cafe. Secondly, the items here were rather expensive in comparison to it's competitors. So, overall I'd say this place is just alright, but I won't be going back.

Excellent place with a wonderfully varied stock. You could spend hours here (and plenty of money!) I particularly want to thank the staff who went above and beyond in helping me today. They were friendly, polite and efficient and nothing was too much trouble. I look forward to making another visit in future.

Lovely garden centre, extremely helpful & knowledgeable, will return

Ok but didn't find what we wanted

Good place go to go with family and friends .

Tasty lunch. Very friendly staff giving the whole place a nice atmosphere.

The layout is so much better. And it's lovely to see the wasted space filled with flowers and plants. Where it used to be a restricted area. The redevelopment of the cafe/restaurant looks great. Although we didn't visit it.

We went for a lunch and it was incredibly busy. Despite that we had a great service. Thank you all for trying your best to accommodate all your customers.

A wonderful place to visit. Everything you will need for your garden/ barbecue.

Lovely garden centre. Has lots to choose from a wide variety of plants & gifts. Great little cafe/ restaurant on site too!

Not a good lunch experience. Beef lasagne took ages to arrive after complaining and pasta was tough on top. Microwaved too long! Too pricey and poor service.

Has an aquatic centre so automatic 5⭐️ But lovely little garden centre, bit of pain to get out onto the 414 if it's busy but just have to floor it 😉 Cafe was very busy so unfortunately didn't manage to visit that. Loads of indoor plants however, with loads of helpful advice around on what ones to get/ how to care for.

Mother’s day lunch was an absolute shambles. Took an hour for our starters to come and when they did it was thoroughly underwhelming - Soup and half a baguette, pate with a single slice of toast , and a mushroom which was all cold by the time it arrived. Waited another 40 minutes with no sign of our mains or our plates being cleared so cut our losses and left. Young staff moping around didn’t seem to care no one was getting their food. Why have a preordered set menu if it isn’t prepared for when people arrive!!! Dreadful.

Worth a visit if only for the food in the café which was great.

The best customer for delivering parcel 👍

Really spectacular garden centre It has an amazing aura Everything is laid out beautifully All external plants / flowers are so fresh looking, not overpriced

Helpful friendly service and good coffee/food.

Great garden centre and coffee shop plus restaurant.

Great garden centre with a nice cafe

Amazing service from Burstons restaurant for our mum’s funeral afternoon tea. Nothing was too much trouble and Laura and her team looked after our party so well. Delicious food too - highly recommended for a private function. And loads of parking too. Thanks to everyone

Fantastic venue for our function . Staff where so helpfull and accommodating, food was fantastic and service even better. Would recommend the venue for any family or organisation function

Great staff Informative, friendly, knowledgeable. Great variety of stock. Free parking. Nice Aquatics store across the parking too!! Thanks Burstons! 🙏💐

Went there just before three week before Christmas with friend tea in side bort paint nice clean inside well please what I bort

A meet with family, lunch and Xmas shopping, fair lunch and a cappuccino

Very expansive variety of goods for home and garden. Great Reataurant and staff.

Good garden centre with lots of products , better stocked than some of the larger ones. Good food in the restaurant.

Took our grandson to see Santa...what a lovely santa and grotto....staff very friendly....had a lovely time will recommend to our friends...thank you

lovely visit today; bought clothing and poinsettias, and had a nice lunch with good service. however, the cafe lacks any atmosphere and is sterile..

A great place to stop off on a longer journey. The selection of fine foods gave me plenty to choose from for Christmas presents, lots of unusual finds. Excellent. Not too far from Starbucks over the other side of the road if you fancy a coffee, although it does have a.cafe in-house.

Christmas lunch, 3 courses and mince pies and coffee, good food. Nice atmosphere. Friendly efficient service. We go here regularly for coffee.

Really sad visit today. There are no signs at or near the santas grotto to say you have to pre book. There was no queue. After sat fir a few minutes we were told wgats your booking. We had to then explain to our daughter why she couldn't visit santa. May I suggest putting a sign so other parents don't have to disappoint there child. I usually love this garden centre, but today you've severely disappointed and let down. Adited to add: Jill has emailed me And has basically criticised me for not avidly following them on social media. After I responded she has then gone on to say there is signage. I have highlighted a problem that signage is not obvious or clear and all Jill from burstons has done it criticised me and make excuses along with critiquing masked by empty apologies. Not a nice attitude from Burstons at all! Clearly they are not going to make any improvement on this, which is very sad.

Had lovely breakfast everything nice and hot

Good large garden centre and decent cafe as well. plenty of parking 👍👍well worth a visit

The Best Place for Pre-Christmas shopping even Winter Gardening.

First visit to this garden centre we were very impressed and as an added surprise we saw Father Christmas.

Really good garden centre, and the restaurant was excellent value with good service.

A lovely large garden centre. Very well stocked. Lovely and helpful staff. Large car park with easy access everything. Clean facilities and fairly priced stock. Will definitely visit again and highly recommend.

Staff were absolutely lovely. So helpful and kind. Thank you

Ordinarily I love this place! But I witnessed such awful treatment of an employee that I’m shocked! This female burston staff member started yelling and publicly embarrassing one of her burston coworkers on his lunch break in the cafeteria! I could see how embarrassed the boy was, I felt very sorry for him! Need to train your team to do better and have respect for each other. If he did something wrong you tell him quietly! Ruined my lunch!

Everything, as always, of good quality and very nice service.

Went for coffee and scones. Good food not rushed to finish and leave. colouring and crayons to keep youngsters occupied. Enjoyable and relaxing.

Amazing place, always full of pleasant surprises! Saw some lovely pumpkins this time around!

Always full of gorgeous plants, garden ornaments, home trinkets. Big Carpark.

Nice selection of Christmas produce