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4.3

Based on 802 opinions finded in 2 websites

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Nº 200 in 472 in St Albans

Nº 26 of 83 British in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..pastacoffeesaladcheesesalmonmushroomshearteggpotatoesbaconoldpizzacookedspaghettieggsbeautifulscrambledchicken

comment_iconOpinions

Really lovely food and service. Was quite busy and noisy on the ground floor, so we were offered a table upstairs which was much better.

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Diane David . 2024-12-17

MORE AT Google

The 2 courses for £35 Christmas menu feels like a bit of a rip-off. We had the baked mozzarella which had 3 tiny pieces of bread (not enough at all for the sauce and cheese) and the calzone from the set menu and compared to similar dishes on the al a carte menu, these two together were between £8-£10 more expensive. The calzone was good but I had the lasagne and it was way overcooked. It didn't taste like it was freshly made (the pub near my house does a better lasagne). Nevertheless, I ate it. We then ordered the sticky toffee pudding which was horrendous. It was soooooo incredibly bitter!! It left a horrible taste in our mouths, we actually had to send it back. The toffee sauce was also bitter. All in all, the atmosphere was nice and our server was lovely, but I won't be rushing back sadly :(

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Alyssa . 2024-11-28

MORE AT Google

very original Italian restaurant in St Alban's. food quality is high and authentic to the home country. Salads are fresh and generous. Pasta is tasty with excellent sauces. the house wine tasted fine always a good sign. Staff appear caring and helpful and always attentive.

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Keith Baker . 2024-11-10

MORE AT Google

What appalling food! Prawns frozen and mushy. Green beans overcooked, liver mediocre. Pizza quite disgusting. Cake obviously frozen and all for an extortionate price. Do not come here!

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Caz . 2024-11-09

MORE AT TripAdvisor

It’s a good looking place Was last night table for two walking in food was horrible Calamari wasn’t cooked chicken Milanese it was overcooked The lady who served us never come to ask if everything was okay

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Roberto Mapenzo . 2024-11-06

MORE AT Google

I’m a big fan of this restaurant anyway, great food, service, atmosphere, the lot. On this occasion I can’t express my gratitude enough to the team who served us yesterday. It was a rare family trip out with my elderly Mother, who has dementia, and can therefore be a challenge in social situations. I had briefed the restaurant when I made the booking and they delivered everything requested and much much more, they totally engaged with the idiosyncrasies of our needs and made it a lovely lovely experience both for Mum and us. Thank you so much Bellacinos for creating a wonderful memory for us. Beyond exceptional.

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DAVID C . 2024-11-01

MORE AT TripAdvisor

Just popped in for a light supper and had a delicious Spaghetti bolognaise and homemade lemonade both perfect. Service and ambience were spot on. Will certainly be returning soon.

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Sue Hudson . 2024-10-22

MORE AT Google

Service, food and atmosphere all spot on. Can’t recommend enough

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Liam Mckenzie . 2024-10-19

MORE AT Google

I’ve come to Bellaccino’s around 4-5 times over the last year and a half and it’s been great every time. The portions for food are generous and simply delicious. The team are great and very welcoming. And the atmosphere / decor of the restaurants is beautiful. A perfect spot to come for some food, their lunch menu is also terrific! It’s my go to recommendation for a lunch date.

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Dan Foley . 2024-10-17

MORE AT Google

We made a reservation but when we arrived it was obvious they didn't have a table for us. They were keeping a window table for a preferred customer I guess. We have been twice before and enjoyed food and fun atmosphere. This time after much debate we were taken upstairs to a dark solitary area! We left. There's plenty of restaurants in the area who take reservations seriously. Not this one.

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Lynne Jones . 2024-10-17

MORE AT Google

Having been here twice before, we made an on line reservation. In arrival we were greeted very unfriendly and the guy obviously didn't have a take for us. A nice one wasn't for us apparently. He went and asked the boss and then tried to take us to a dark upstairs where we would be on our own! I guess there was a mix up, or they gave our table to a walk in. We decided to leave and eat somewhere where we would be among the atmosphere! Beware. Despite their mistake, they were rude too.

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Lynne J . 2024-10-17

MORE AT TripAdvisor

Kindly took a booking for 20 at short notice and delivered great food and service. Highly recommended and will be back.

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Martyn Lewis . 2024-10-16

MORE AT Google

Great venue and a chilled atmosphere with swift and attentive service. Very impressed. Nardi our waiter was superb and made sure we were very comfy!

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Milly Xx . 2024-10-14

MORE AT Google

An absolute shocking experience! Booked for my husband’s 50th birthday on a Tuesday night. Booked for 7.30pm realised we had got caught up with friends so were running late and rang the restaurant to explain we’d be 20-25 minutes late. I was told it wasn’t a problem and our table would be reserved for us until we arrived. When we arrived at the restaurant at 7.40 the waiter in front of us moved a couple from a different seat to our table. I said excuse me but I think that’s our table as they walk passed, he said bare with me, sat the couple then returned to me and said we couldn’t wait for you any longer so we’ve given your table away. The restaurant was far from full and I said I rang to explain and was told it wouldn’t be a problem. He replied we have a 15 minute graze so you no longer have a table. At this point my husband walked out embarrassed. I spoke to the manager who made excuses for his staff but ultimately told me he didn’t know how to put it right! Anyway, we went to the other Italian next door but one as a walk in and had a fantastic night and meal. How a so called family run business can turn away £300 on a Tuesday night when the restaurant is quiet is beyond me! Terrible customer service and we won’t be returning Good job St Albans has so many other restaurants to choose from.

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Issy Jones . 2024-10-09

MORE AT Google

Amazing food and atmosphere, I recommend this restaurant!!

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Arben Hyseni . 2024-10-06

MORE AT Google

Nardi was a brilliant waiter! Very attentive and gave great recommendations! Food was absolutely amazing with generous portions.

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Naomi Herodotou . 2024-10-01

MORE AT Google

It is very nicely decorated restaurant. It used to be more of a bar but not anymore. We were served politely and quite swiftly. A good place to spend a time with a buch of friends or on a romantic 1:1.

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Krzysztof Knot . 2024-09-28

MORE AT Google

Hard to describe how GOOD this place is , The flavours, the view , the staff and the ambience are just top notch If you want to fly to Italy without moving from St Albans this is the place !!!

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Ethan del campo . 2024-09-18

MORE AT Google

Great quality pizza although adding ham cost £2.5, which is far more than most other restaurants.. the service was friendly but slow on the 2 occasions I've visited it (both lunch)

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Tbag . 2024-09-17

MORE AT Google

Lovely meal with my husband. Small blip having some unexpected grit and little pieces of walnut shell in my goats cheese and walnut salad. Not a big issue as it tasted fab. I mentioned it ,and we were given a complimentary shot of limoncello. Great customer service. Friendly atmosphere. We had a very nice evening,with good food and wine.Thank you.

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Sadie Kelly . 2024-09-16

MORE AT Google

Absolutely delicious and authentic experience. Lunch special is very affordable.

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Jaroslav Bendl . 2024-09-15

MORE AT Google

Not the Italian dish expected. Too much cheese added. The restaurant it was very cold inside with the door open, making wind. Service was good.

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Dimitris Lionas . 2024-09-14

MORE AT Google

Excellent meal, quite lively for a Wed night. Tables a bit cramped, otherwise difficult to fault.

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David Parry . 2024-09-11

MORE AT Google

Staff (family) are super polite and the food is delicious. We don't go often but have never had anything but the best of food there.

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Linda Harris . 2024-09-09

MORE AT Google

Nice food, high quality. A little bit nosi. They missed my booking g, but finally we have got a table inside. Thanks!

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Andrey Ipatov . 2024-09-08

MORE AT Google

It’s a good place to eat when you have a few options opened; as after 15.00 almost everything is closed on weekdays, or without lunch menu. The food was tasty, value for money is correct. However, the waiter looked a little bit tired, we repeated a few times every plate and the drinks. It really looked that they need more rest. Overall, £31 per person with service charge. Pricey, being objective. I ordered pasta with spinach and funghi, and I have almost nothing of spinach. Either way, I wish the best for the workers there.

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XsX Kil . 2024-09-08

MORE AT Google

Popped in late on a Wednesday. Quick service and great pasta dishes

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Gavin Wallace . 2024-08-29

MORE AT Google

Very underwhelmed by this place. The food wasn’t very Italian. The pricing was high for the quality and £3.50 for a small bottle of water. We had the chicken salad, a pasta dish and a pizza florentina. The pizza was not very authentic. We would not recommend or be going again.

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376belladonnas . 2024-08-18

MORE AT TripAdvisor

Very cute little place, were seated upstairs and it’s really lovely. The host that seated us was very friendly and attentive. Got the burrata pizza and really enjoyed it. A bit on the pricey side but very lovely food

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isabel richardson . 2024-08-06

MORE AT Google

Food superb, really friendly staff and very fairly priced. We nearly didn’t go because one review said the food was tasteless- well ours wasn’t! Nice decor too. Thoroughly recommend.

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David C . 2024-08-05

MORE AT TripAdvisor

Service is very good and people are very communicative.

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Patricia Gobbi . 2024-08-05

MORE AT Google

Great Italian in the middle of St Albans, The decor of the place was beautiful with great music and a great atmosphere, the food was okay, we ordered the carbonara, which was quite plain tasting, the pancetta was a great flavour, the service could have been a little friendlier but we can’t complain as we were not waiting too long

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Aidan Rye . 2024-07-29

MORE AT Google

I visited this restaurant that claims to be "Italian," my disappointment was in discovered that it is run by Albanian and Romanian owners and staff. I don't understand why they need to use the name of our cuisine. The food offered is a poor imitation of ours, with horrible flavors and recipes far from the originals. I am tired of seeing our food disrespected like this! For us Italians, food is not just food. In every dish, there is our tradition, our family, the pain of poverty, suffering, adaptation, and struggle. But what do they know about what it means to us? Why not name the restaurant after their own country? Perhaps they are ashamed, or they know that no one would come to eat there? We Italians are proud of our cuisine. You should also be proud of your country and change the restaurant's name! My rating: 0 out of 10.

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Rita Chillemi . 2024-07-28

MORE AT Google

Delicious food! I really recommend this place, as my food was superb. I say it's a little pricey but worth the money, since every business is affected by the cost of living crisis!

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Mary Grace Crabtree . 2024-07-24

MORE AT Google

Absolutely stunning restaurant. As soon as you walk in you feel how great the vibe is, the food is the best in Hertfordshire without a doubt and the staff are so attentive and wonderful. Thank you, we will be coming again and again!

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Josephine W . 2024-07-06

MORE AT TripAdvisor

We visited as a family for dinner early Saturday evening. Drinks and wine were nice. Wine was 3.5x mark-up which I think is pretty rich but it was nice all the same. Portion sizes were plenty but overall the food was seriosuly lacking in taste at times. Pizza was average, meat ball starter was pretty good but calamari over cooked. Kids mac and cheese tasted of flour with no cheese so they wouldn't eat it. The mushroom and truffle risotto was abysmal - boiled rice (without stock and therefore without taste) with a few sliced mushrooms chucked in and truffle flavouring added - geneuinely appauling. Linguini was quite nice. Overall a real mix. My wife had eaten at Bellaccino's a few times with friends and had a good experience but this was overall a very disappointing meal. Made worse by the attitude of the staff to our complaint - basically implying we were visitors to St Albans trying to scam them of money. Enough to make sure we NEVER return - we would strongly recomment you visit Per Tutti instead.

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Mark S . 2024-07-03

MORE AT TripAdvisor

Stopped at Bellaccinos today 22nd June for a coffee. Sat at one of the vacant tables. Asked the waiter for a coffee and a cup of tea but was told we had to order food as it was lunchtime. REALLY. Was actually speechless at the cheek of it. Definitely never using again.

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Kevin . 2024-06-22

MORE AT Google

Brilliant food, helpful people who got us a table. Drinks took a while!! Otherwise amazing!!

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david huggins . 2024-06-21

MORE AT Google

After walking around town I came across this restaurant. The atmosphere was great. I ordered the pasta and seafood option. It was okay. There were only 10 pieces of seafood. Almost half of the clam shells were emtpy. The flavor was okay. I thought it was a bit overpriced at 17.50 GBP. The waiters were very friendly and attentive. Unfortunately, the seafood shells weren't washed well enough to avoid the gritty shell pieces or sand blended in with the sauce and/or inside the shells. They need to do a better job with this. I gave a 4 star-ratIng for the seafood dish as I thInk the flavor could have been better and could have had more seafood, and zero sand or broken shells.

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Virginia Earl . 2024-06-20

MORE AT Google

Great place with good ambiance and reasonably priced food. I will be definitely coming back

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Kate Slonecka . 2024-06-15

MORE AT Google

Had my 50th birthday meal here on Saturday,there were 21 of us and what a great experience it was...the staff were amazing and so helpful and the food was AMAZING....they literally couldn't do enough for us and considering there was so many of us didn't phase them.at all..Thank you to all the staff at Bellacino's for making my birthday celebrations memorable.

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Nicolo LaMonica . 2024-06-10

MORE AT Google

We went into Bellacino’s today for lunch after browsing the market and it was our first time in here. The food was delicious - my fiancé said it was probably the best meal he’s ever had at a restaurant (he had the king prawns). The atmosphere and decor were gorgeous and the toilets felt very luxe and very clean. Overall service was great and would definitely return - highly recommend!

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Zoe Joyce . 2024-06-09

MORE AT Google

Food was delicious, lovely staff, who were also very efficient. Friendly and fun atmosphere. Seafood dishes were so tasty and a beautiful setting. Also great for outdoor dining. The cocktails were lovely, especially espresso martinis. A well enjoyed evening with good food. Thank you! Will deffinatley return. 🙂

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Fern Stockings . 2024-06-08

MORE AT Google

Nice food but was charged more for the lunchtime menu that was advertised.

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Steven Roberts . 2024-06-04

MORE AT Google

Delicious food, decent price, cozy atmosphere

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Robert Garbowski . 2024-05-27

MORE AT Google

I recently visited Bellaccino's and was utterly disappointed with my experience. Having dined here before and enjoyed it, I was shocked by the drastic decline in quality. My partner ordered the pollo e funghi penne and I ordered the penne arrabbiata. The chicken and mushroom pasta was the first disappointment. The chicken looked like it came out of a pre-sliced/pre-cooked package from the shop. It was bland, rubbery, and colourless, the mushrooms were only just cooked, and the sauce was thin and tasteless. The arrabbiata wasn't any better. The dish was overwhelmed by thick slices of uncooked garlic, not integrated into the dish. The sauce was watery and devoid of any flavour or heat that you'd expect from an arrabbiata. The whole dish felt hastily thrown together without any attention to proper preparation or seasoning. The only redeeming part of the meal was the waitstaff, who were polite and courteous despite the poor quality of the food. However, good service can't compensate for the disappointing meals we received. Given the contrast to my previous visit, where the same dishes were well-seasoned and tasty, I'm not sure what to say.

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Alyssa K. . 2024-05-27

MORE AT Google

Just had lunch sitting outside at Bellaccino’s- delicious pizza’s and homemade desserts. Great service and atmosphere- would thoroughly recommend

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Judith C . 2024-05-25

MORE AT TripAdvisor

Outside tables are a bit uneven, but food and service was good

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Tom Bourner . 2024-05-25

MORE AT Google

Food OK, but to me, nothing special. We are a bit fussy. A little expensive for what we had.

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George Hall . 2024-05-21

MORE AT Google

Nice cosy place. We ordered 4 pizzas which were big and filling. We had Quattro formaggi (4 cheeses), diavola (spicy), calabrese (spicy) and Napoli (anchovies). We also ordered dessert tiramisu, casata and orange chocolate cake.

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Laura . 2024-05-12

MORE AT Google

Pizza was delicious and portion really decent, I couldn't finish it! Large and varied drinks menu, tried the limoncello spritz. Sat outside on a lovely warm evening. Service was quick and friendly, would definitely go back.

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Lyndsay Barrett . 2024-05-11

MORE AT Google

Always good... try the aubergine pasta and the shrimp is really good ...

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Yousif Shamsaldeen . 2024-05-08

MORE AT Google

Went for lunch. Quite busy, probably best to book. Good food and service.

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Tony Castricone . 2024-05-07

MORE AT Google

Came here as a walk in the lovely gentleman said he would need the table back at a certain time which we was fine with! The service was amazing we did not feel rushed yet felt like we was looked after no looking into space always someone to take a request! The food was out of this world we had the pollo and seafood linguini both tasted fresh and was beautiful combined with garlic bread! Our son had pizza which he demolished (with slight help. And my god was it good) thank you so so much for the service and amazing foood!

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Lara Marie Fuller . 2024-05-04

MORE AT Google

Very friendly service - we shared the chicken salad and a gambas pizza. Both dishes were generous with quality ingredients. Very nice local restaurant.

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apbjackson . 2024-04-28

MORE AT TripAdvisor

Great atmosphere. The waiter was in a bit of a hurry. We ordered the pizza, the flavour was good enough but the pizza was thin, and slightly not cooked well.

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Antonio C . 2024-04-21

MORE AT Google

Food , people and atmosphere all top quality , Always an absolute pleasure to visit .

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Chris Howell . 2024-04-20

MORE AT Google

Lovely place, popped in for wine & pasta…not disappointed. Warm friendly service, drinks & food arrived quickly & were great.

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Jane kirk . 2024-04-10

MORE AT Google

Absolutely amazing first class food every time highly recommended ⭐️⭐️⭐️⭐️⭐️

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London City Events . 2024-04-08

MORE AT Google

Wasn't the usual happy laughing place but might be cause we were put upstairs ? .

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Isabel Harkness . 2024-04-02

MORE AT Google

Food: 2/10 Atmosphere: 10/10 Service & staff: 10/10 Starters: Gamberi Busara (garlic prawns): flavourless Burrata con Pesto: lovely Main: Pollo Penne al Forno: flavourless, dry chicken Fiorentina pizza: soggy flavourless Dessert: Avoided The food really let the place down, the staff and atmosphere is brilliant but sadly the food was not very impressive at all.

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R P . 2024-03-30

MORE AT Google

All round excellent. I was recommended to go there now I highly recommend this restaurant.

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Pat . 2024-03-27

MORE AT Google

I like this little Italian, there is certainly room for improvement but it's chilled and better than many

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Barry Percival . 2024-03-26

MORE AT Google

Four old friends met up for lunch. Wow!! We were not disappointed. The food and service was faultless. There was not one course that was less than superbly cooked and with a robust portion. Certainly a family run Italian restaurant and I can honestly say the best that I have had in St Albans ( and I have been to all the others many of which are excellent) We normally meet up for lunch at a different restaurant every two months but we agreed the experience was so good that we booked another lunch in June before we left. Ten out of ten.

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Paddy Flavin . 2024-03-22

MORE AT Google

An amazing thank you to the staff for making my son’s 7th birthday special. With a complete surprise of lights down, candle in the ice cream and music of Happy Birthday to you, with all the restaurant customers making it a special day for my son!!! Thank you

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Liz Sivell . 2024-03-18

MORE AT Google

Stumbled across this most amazing gem today in St Albans Bellaccinos what a find Food Amazing served on nice Hot plates service friendly and professional. Hence 5stars thank you Lewis and Team Well definitely be back Especially as so reasonably priced Thanks again Jane and John

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Jane Hill . 2024-03-14

MORE AT Google

Excellent meal Monday evening. The ambience was good with decent space between tables and heating and lighting just right. Pretty much everything seems to have been made in house and to a high standard. The three of us shared starters of Caprese e Avocado, Arancini and Calamari - all delicious. Mains were equally as good ; we had Calzone, Penne Alla Norma (although we swapped the penne for spaghetti) and Pollo Penne. I can also recommend the Sicilian Gelato Cassata. Waiter service all great. Looking forward to coming back.

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Jeffrey Jones . 2024-03-13

MORE AT Google

Always the best from these guys. The staff are amazing and their service is a forever unwavering commitment to excellence. My most sincere compliments to the chef - so glad to have found this place. Seriously look forward to everytime we visit. I would recommend the risotto arancini and the pollo pesto pasta.

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Ali MA . 2024-03-11

MORE AT Google

Really disappointing. Arrived to be told my table wasn’t ready and had to wait outside in the cold. The manager said money would be taken off our bill, but it wasn’t. Two of our main courses were rendered inedible by the waiter pouring Parmesan over them. We told the waiter but he just walked off. The salmon salad was average; the lemon wedge still had its fruit sticker on it which smacked of the lack of care and attention we experienced on our visit. Expensive and completely underwhelming.

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Christopher H . 2024-03-09

MORE AT TripAdvisor

The quickest evening out ever!!!!! Firstly no guidance of where to hang coats, having to place them on the backs of chairs to keep falling off. Within minutes of ordering our starters they came out. The results were that the food had all been pre-prepared and over cooked due to reheating. Made the food rubbery and just not the best. Once we had finished with the starters again within minutes our main dishes had come out. The main dishes were either tasteless or so much salt that we couldn’t eat our food. In all we had finished having eaten our starter and mains within 1 hour. Unfortunately will not go back! I had looked forward to this restaurant as the reviews were mostly good but the let down is the food isn’t fresh and is reheated.

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Gina M . 2024-03-04

MORE AT TripAdvisor

food good it was very lively had a continental atmosphere

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Carole Furniss . 2024-03-01

MORE AT Google

Really nice service with attention to our meal orders. Enjoy every time I've been here

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Geetar Joshi . 2024-03-01

MORE AT Google

The food was good, but it wasn't wow. I ordered a risotto that didn't seem to be freshly made. But I received great service from the super polite and helpful staff.

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Maria Jiandotti . 2024-02-23

MORE AT Google

We came here for lunch on Monday. Attracted by their lunch offer on the blackboard outside. Nice looking restaurant with friendly staff. I had a starter of bruschetta my partner had fried Brie. We both had rigatoni chicken with pesto. All the food was very good as was the service. Good value at £14.95 for 2 courses. This was our first visit but I’d be happy to come back.

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Darren L . 2024-02-21

MORE AT TripAdvisor

First time visit, staff very friendly and helpful, food was delicious and not too much or too little. Cosy atmosphere, with everyone enjoying themselves. Would definitely recommend and will be going back

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Paula Salter . 2024-02-15

MORE AT Google

Cosy, friendly atmosphere with good service, fresh tasty food and a short list of appealing wines. The pasta dishes were very good.

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LynneJ959 . 2024-02-11

MORE AT TripAdvisor

We had dinner on a busy Saturday evening. The food was delicious; the service was excellent 👌 5 stars well deserved

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giacomo dore . 2024-02-10

MORE AT Google

The squid rings are not that delicious. The other pasta pizzas are just as delicious.

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David Wong . 2024-02-10

MORE AT Google

Delicious pasta with great, friendly service and atmosphere. Would highly recommend!

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Dominic Sear . 2024-02-09

MORE AT Google

Good menu, traditional Italian rather than British-Italian. Pleasant and effecfive tream working there, reasonably priced, wholesome and filling quality

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David Morrall . 2024-02-04

MORE AT Google

Fantastic, buzzy Italian in St Albans! Stunning food, service and atmosphere. We came without a reservation on a busy Friday night but they managed to find us a table without rushing us at any point. Will recommend to all local friends.

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Katie W . 2024-02-03

MORE AT TripAdvisor

Visited for the first time. Wonderful food and great service. Hope to return soon.

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Deni McDonough . 2024-02-02

MORE AT Google

This is how restaurants should be, I will be returning in the near future. Keep up the great work. The seafood was cooked really well and flavours amazing, cozze, frutti di mare, Branzino…..

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Filippo Gristina . 2024-01-30

MORE AT Google

Managed to fit us in a short notice... family of 5 for Sunday lunch,nice food.....good service with lovely staff...kids loved the cheesecake,will return at some point.

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TT Gadget . 2024-01-29

MORE AT Google

We were attracted into this restaurant by the lunch offer on the board outside. My partner was happy with his tagliatelle bolognese. I was less happy with my tagliatelle salmon dish, which attracted a £4 supplement. It was very lacking in salmon and flavour. The restaurant was well decorated. The staff were pleasant, we would visit again, but choose a different dish.

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LauraDaveJames . 2024-01-28

MORE AT TripAdvisor

A buzzing mid-week lunch, great service and atmosphere with good food. We were sat next to a very draughty door which needs attention.

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John Robinson . 2024-01-13

MORE AT Google

Do not go if disabled/old or infirm, my wife and went on the 4/1/24 at lunchtime and was told we had to use the upstairs seating area as the free tables (there were at least 3 free tables at the time) they had downstairs were for groups of 3 or more, to put it in perspective my wife and I are disabled and use sticks to get around and find stairs very difficult, we explained our situation and it made no difference and was turned away, so they lost a sale of over £50ish for the sake of an extra £25ish, also what makes this a joke is the in the past we have been as a group of 3 and had to use a 2 seat table. Also I have emailed the restaurant with my complaint on their contact us page and they have declined to reply which show how much they value their customer's

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Camper54883990219 . 2024-01-07

MORE AT TripAdvisor

Do not go if disabled/old or infirm, my wife and went on the 4/1/24 at lunchtime and was told we had to use the upstairs seating area as the free tables (there were at least 3 free tables at the time) they had downstairs were for groups of 3 or more, to put it in perspective my wife and I are disabled and use sticks to get around and find stairs very difficult, we explained our situation and it made no difference and was turned away, so they lost a sale of over £50ish for the sake of an extra £25ish, also what makes this a joke is the in the past we have been as a group of 3 and had to use a 2 seat table. Also I have emailed the restaurant with my complaint on their contact us page and they have declined to reply which show how much they value their customer's

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James Davies . 2024-01-07

MORE AT Google

Wonderful experience. Food, servi e, we'll everything was amazing. Can't thank you enough for catering for my coeliac problems.

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P9651BKhelenn . 2024-01-03

MORE AT TripAdvisor

Had a delicious seafood plate with a fantastic afogato for dessert. Every time I pass by I think of going in for another one. The staff was friendly and attentive.

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Felipe Santos . 2023-12-24

MORE AT Google

This is a difficult review to leave because the experience here was wonderful but they were very neglectful with allergies which could have been catastrophic and people need to be aware as it is a serious matter. We went for a meal here and informed the host who sat us we had a nut allergy at the table. We also informed our waitress when we were ordering about the nut allergy. We ordered our starters and main courses which were delicious and the service was wonderful. Friendly staff and very attentive. However, after our mains we ordered some coffees which came with a biscuit. We queried if the biscuit was nut safe and we were told that it was. We were still dubious so we didn't touch the biscuits but drank the coffees. After that we ordered our desserts and reminded the waitress about the nut allergy who reassured us our choices were nut free. This is where it went a bit wrong. Despite previously asking three members of staff if the coffee biscuit was safe we were finally told that it was an almond biscuit so thank goodness we didn't eat them! When our desserts came we were understandably cautious as we had been reassured erroneously so we asked a few times if the cheesecake we ordered had any nuts in it. My husband ate part of the top of the cheesecake but not the base and instead cut into the slice only for some loose pieces of nuts to fall out of the base. We brought it to the attention of the waitress and the host who both reassured us it was made from scratch and definitively nut free. Unconvinced, we pushed for them to triple check with the chefs. When they came back to the table they were as white as sheets as the cheesecake base had peanuts in it. The host came over to loosely apologise but instead made excuses that " we serve those coffee biscuits to everyone" and they removed the desserts from the final bill but the response seemed muted and casual considering how serious this could be. It's a lovely restaurant but all I'd say is if you have allergies or dietary requirements I would think twice before booking and management need to look into training their staff better about nut allergies before they seriously harm someone.

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Ellie C . 2023-12-22

MORE AT Google

I ordered salad which I couldn't eat as it was covered in salt!

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Claudia Howlett-Davies . 2023-12-18

MORE AT Google

Top hospitality… hosts….food… menu… and service….A thoroughly enjoyable evening! A warm authentic Italian in the heart of St Albans 💖

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Karen Marie S . 2023-12-17

MORE AT TripAdvisor

Had a lovely meal here in the summer (2023) but coming again in December it was slightly disappointing, not as friendly and food not quite as good.

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Jonathan Spratt . 2023-12-11

MORE AT Google

Starters, mains and deserts were all delicious. The dough on the pizza was perfect and the fishy pasta dish was full of crab and prawns. Wine good too. Calamari was so good and the homemade dipping sauce had so much flavour. Thank you!

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Max W . 2023-12-08

MORE AT Google

Booked in October for family Xmas meal for 14. Proof of phone call was given! Phoned to check booking week before to find out booking was not recorded. Absolute awful service! Bad impressions before even got foot in the door. Wouldn't recommend to anyone but will tell everyone my bad experience!

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steve lee . 2023-12-04

MORE AT Google

We went with a group. Great service, great atmosphere, great food. I may bring my family for occasions in the future

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Deniz Akman . 2023-11-27

MORE AT Google

My family regularly eat here for good reason , great overall experience, food , service , people and atmosphere, best Italian in St Albans .

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Chris H . 2023-11-20

MORE AT TripAdvisor

Ordered calamari, surf and turf with roast potatoes. I’d avoid the roast potatoes and go with the fries as they tasted like plastic and weren’t fully cooked. The steak and prawns were good. The server memorised the order and got it wrong, annoying when they can’t use a pen and paper!

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Bklondon 75 . 2023-11-15

MORE AT Google

A bit crowded at on the Saturday lunchtime. Small table for two & we felt rushed. The food was good.

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Waheed Chaudry . 2023-11-12

MORE AT Google

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