Based on 346 opinions finded in 3 websites
Based on 346 opinions finded in 3 websites
Opinions
Terrible service by a silly little man today. No manners and forcing service charge when the service was rubbish. Then he claims he’s the manager which was even more hilarious when his colleague confirmed in front of him that he is not the manager 😅 I won’t pay service but I’ll pay for his his bus fare to the doctors
Saif Sajjad . 2024-10-27
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Bang average food, underspiced and half hearted. Cash only in this day and age! We were charged more than was advertised too. Avoid (unless you've had a skinfull and don't mind what you eat)
perry ambler . 2024-09-12
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As good as the kebab was and how friendly the staff were, I was warned to not go here as people had diarrhoea after eating the dinner however I wanted to make my own assumption, it was lovely food however both me and my partner are suffering this morning(diarrhoea) shame but won’t be returning
Chantal Clements . 2024-07-14
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Very tasty and delicous, Good vibe and fresh. I really enjoyed my kofte Kebab. Thank you Bursa and would recommed to friends and family.
Ramazan Hoca . 2024-07-14
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Really high quality food and lovely customer service
robert hawkins . 2024-06-30
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I personally order from here nearly every week. Alway delicious comes all the way to telscombe . Last week I ordered more local and regretted it ,this will always be my go to takeaway restaurant whether it be kebab, chicken burger or goujon wrap ,always a pleasure to eat
Tamsin Harman . 2024-05-07
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Absolutely love this place, order from here all the time and wouldn't go anywhere else. Chilli sauce is great, some of the best I've ever had, I always ask for extra. The mixed kebab though is incredible. Only wish they did loyalty points! :D
Nick Ayre . 2023-12-31
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I was the opposite of sober when I came here but they treated me with respect. Kebab was absolutely lovely. I would eat here again, albeit sober next time
Thabo Nyoni . 2023-12-29
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The food isn't bad and always arrives fairly quick but I have to say the prices are becoming a joke, seems like every time I place an order the prices have hiked again, been using this place for years but this is the last time. Will find somewhere else. JUST ADDING TO MY ORIGINAL REVIEW. Again the prices have gone up, mixed kebab now £16.50 beyond a joke, completely taking advantage of people now for a bit of bread, salad and about £4 worth of meat.... Then to charge £3 for delivery. This was a few years ago the best place around. Biggest rip off going now.
Shaun . 2023-12-27
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The best kebab I've ever eaten! God bless these guys :)
Tamara Narvaez . 2023-12-24
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Nice food and enjoyed but shocked £3 delivery when I ordered didn’t say that , never been charged before
mark l . 2023-12-22
MORE AT TripAdvisor
Best Kebab around. No where’s beaten it
Mickey Taylor . 2023-09-29
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Good food. Price reasonable. Friendly management. Wide variety. Take out. Own Delivery service. Order on line available.
Hayel Shobaki . 2023-09-14
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Visited Bursa to order some food....kebab, nuggets, mushrooms etc. Man wearing a fan around his neck added additional items onto our order, which when questioned was checked by who I assume was the manager. Who refunded me the additional monies. However, order was still wrong when we got home, we had an additional portion of chips which we paid for, but we were not aware that the additional chips were in addition to the nuggets as this was not made clear and we were totally confused by the man with the fan around his neck. Once home, food was soggy, dripping in oil and the mushrooms were lacking the garlic sauce! We have all been feeling ill since, possibly because the food has proved to be hard to digest due to its condition. Wont be using this kebab shop again, will head to Lewes next time!
Jeff . 2023-07-17
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Only place to go locally for a kebab, you won't be disappointed
Ryan Page . 2023-03-25
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Great sea bass, melts in your mouth. Lamb was great too. Just a small note, the Fatoush needed more salt. Good solid food overall.
Niku . 2023-03-23
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Never let's you down, always a good kebab
Peter Didcote . 2023-03-13
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Awful !! Spent over 60 pounds. No chilli sauce, no lamb chop, no garlic sauce, no salad. Bought 4 pittas - got 3 and a wrap. Asked for extra chilli, didn't get any. When I phoned I was told no refunds given but they can gwt it all delivered to me withing 30 minutes.!! When the family had finished eating. Totally avoid this con rip off company.
Warren Ullah . 2023-02-03
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We have heard about Bursa from a couple of friends who said how good the food is, well! We ordered a chicken Shish Kabab for myself and my wife and a burger for our son. We ordered our food and paid online, the website/app was very easy to use, the food was great and arrived well with in the suggest time from the website. Our son who usually just eats and doesn’t really comment on food made a clear statement of “how amazing is this burger”, we will be going back for more.
Kevin Virgo . 2023-01-31
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Simply the tastiest kebabs I've ever had
Michael Cook . 2022-12-22
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Just tried on the off chance and was pleasantly surprised. Thoroughly enjoyed our takeout. Will be back soon
Dave Brown . 2022-12-04
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It's not hard to see why they are major prizewinners, very clean and food is to die for, prices are great for the quality of the food.
black pixi . 2022-11-05
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Stopped for donner kebab bit of a wait as was very busy , was worth the wait very tasty 😋
brian true . 2022-09-10
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I've used Bursa many times in the past, and have been able to overlook slight issues such as missing cheese on chips when ordered, or mayo. Tonight, however, my fiancee ordered a meal for herself and after delivery noticed the drink was missing. Phoned to ask about the drink and could hear the manager talking trash about her in the background. She asked to be put on the phone to him and he was a vile person that basically told her it was her fault her drink was missing because she didn't check the SEALED BAG before the driver left. Then told her he would be removing drinks from the online menu because it's causing too much hassle so it would be HER FAULT that future customers can't order drinks online. After fifteen minutes of refusing to redeliver or partial refund for the missing drink that SHE'D PAID FOR he eventually sent the driver out with the drink and said he would give 20% refund (still hasn't). Will NOT be voting for Bursa in future awards, nor will you be getting any orders from us or our friends. We're still both completely shocked with how the manager went off at her.
FuBursa . 2022-05-21
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Not one to blame but it’s been a few times Iv been and the gent serving (in summer wears a fan around his neck) I don’t drink so have noticed this with me and few others In front, Iv either been short changed once’s up to £10 sometimes or quoted a higher price then on menu, if someone is under the influence it’s quite easy to miss it, its not the first time so now starting to ring bells!! it’s theft!!!! and most likely happens daily to say 20 out of 50 customers you do the maths! Plus it’s not that great only really have awards as not much competition in this small town
Cts . 2022-05-01
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Best kebabs and wraps around perfectly cooked
aiden berry . 2022-03-15
MORE AT Google
Amazing fresh food and brilliant portion size. My first time I have tried Bursa and I will be going back for more, by far the best kebab house in the land
John Collins . 2022-02-11
MORE AT Google
Very polite staff, lovely clean shop and excellent food made quickly and efficiently
Angela Arnold . 2021-12-01
MORE AT Google
Excellent food and very good staff
Sean Manager . 2021-09-11
MORE AT Google
Not bad at all You won't be disappointed
robert webb . 2021-09-09
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I got a mixed Kebab last night and 2 cans of Dr Pepper. Literally perfect in every way. I really enjoyed lamb cubes as they was nice and soft and tender
Mikeyboy81leeds . 2021-08-08
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Original review was an accidental pocket dial. Last kebab i had wasn't that great but sure it was a one off as always had good food from this place 👍
C . 2021-08-03
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Unfortunately since this place got an award it’s become complacent. The food standards have slipped and attention to detail has become way below average. The guys are very friendly and flirtatious until you question or complain about something. They then change accents, voice tones and demeanour. We waited 1.45hrs for a delivery - and I called to see where it was. The guy in the background responded to his colleague very loudly ‘oh S**t’ with our address, and claimed it was on route. A further 20 mins passed and it arrived. We opened the food, soggy, damp and inedible. We called to complain and we had to suggest for a replacement. The guy wanted the opened food resent back. We thought this would be a COVID risk but we’re happy to follow instructions. Over an hour later so 3 hours since our original order - we get a delivery. No apology - just a simple ‘oh well!’ When we said we were disappointed in the service! What a shame for Newhaven. Bursa you could do so much better with less arrogance with your new ‘title’ we won’t be returning ‘Oh well’
Bianca_1689 . 2021-07-18
MORE AT TripAdvisor
Amazing. Been all over the country, haven't been home for quite a wile and had a kebab but, unbelievable quality, tast, porsion size, delivery, temperature and most of all quality. Just amazing . Thankyou bursa
mark robertson . 2021-05-23
MORE AT Google
Great food and very friendly service
Francis Olszanski . 2021-05-18
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Ordered twice from here and the food is great each time. Super friendly delivery man and staff. Thank You, I really enjoyed my food.
victoria . 2021-05-05
MORE AT Google
This place has fantastic food, Top marks
Keith . 2021-04-25
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The food was okay but very small portions. They got some of our order wrong but it wasn't worth the hassel trying to get it sorted. The staff are arrogant. Overall we won't be using them again...
shannons370 . 2021-04-20
MORE AT TripAdvisor
Excellent service and Fantastic food will certainly be back
Ciaran G . 2021-02-21
MORE AT Google
Glad I made the effort to try a Bursa chicken shish kebab - it was delicious - succulent, fresh, well marinated chicken with a really tasty, but not overly hot chilli sauce - scrummy-licious - highly recommended...
Keith Webb . 2021-02-09
MORE AT Google
Nicest kebab we have had. We have tried all in saltdean and peacehaven and this one is definitely the best!
Kirsty Mac . 2021-01-31
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Good tasty food, mixed kebab was very good ! Staff very helpful & friendly.
Colin McCue . 2020-11-19
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I order from here about once a week and the food is consistantly great! I highly recommend the kofte. Not once has order been wrong or late. Great job guys!
WarDrake . 2020-11-18
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Bang on food after a good belly full of beer
Spike Riches . 2020-11-17
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Went in tonight to get my son a burger and chips. Really rude and unfriendly. Doesn't accept cards!! Chips were terrible and bun far too small for the burger. Used to be a great takeaway. Shame. Avoid.
Sarahknights88 . 2020-11-01
MORE AT TripAdvisor
Amazing! Such nice, friendly staff and amazing food!
Victoria Saunders . 2020-10-26
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Really good food we all really liked what we ordered, reasonable price too definitely come back 👍
Richie Crathern . 2020-10-17
MORE AT Google
Kebabs are excellent and so are cheesy chips I've been told
John Arnold . 2020-07-01
MORE AT Google
Superb food, great prices and excellent customer service . Quick deliveries ans the staff are all lovely, thankyou
joseph lavelle . 2020-02-10
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Small portions of chips not on par
Mart C (Mammoth) . 2019-12-25
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I had the 1/4 cheese burger meal deal it was cooked well and not dripping in grease. We also ordered 2 doner kebabs and they were nice as well
MIA A . 2019-11-27
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I had a kebab and after eating it I didn’t feel right then a few hours later I threw up I wouldn’t advise eating anything from here.
Kiri C . 2019-09-14
MORE AT TripAdvisor
Great food and everything else with it
Nicola West . 2019-09-08
MORE AT Google
Doner meat has little taste, would prefer it a little singed at least.
Adam Reed . 2019-08-07
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Friendly staff. Best kebab in town. Their skewer of vegs is tasty
Este Klaasen . 2019-07-13
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Food was of poor quality and presentation was poor this is the first time we have ordered from here and it will be the last.
Paul Vez . 2019-06-22
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I stopped using this place after witnessing some shocking examples of extremely poor hygiene.
Andy Ogilvie . 2019-03-30
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Just had the most amazing kebab wrap and chicken shish kebab delivered. Both were absolutely amazing, delivery was prompt and the food was hot.
Debbie Banse . 2019-03-16
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Really lovely food, great guys in the, really polite , also very clean. They beat all the kebab shops around.
I7278BXdeborahk . 2019-02-03
MORE AT TripAdvisor
Amazing food great prices and staff are a crack
Martin Hayler . 2018-12-11
MORE AT Google
By far the best kebab shop for miles. Great staff, buy most importantly great food. We only ever get kebabs from here now and I'd really recommend getting a vegetable skewer with your kebab, really makes it. All your usual fare, definitely recommend.
Roger Jones . 2018-09-15
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Never had any problems with Bursa good food good delivery drivers nice people who answer the phone what more can you ask for we live in peacehaven and we can buy kebabs closer to home but we don't this should tell how good Bursas kebabs and other food is we have brought from them for six years and my son and he's wife who live just a cross the road from Bursa has been buy kebabs ect for even longer keep up the Good work
William Batchelor . 2018-08-28
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Always get food from here here nice service and amazing food
ewhwggw hasbsb . 2018-07-10
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My local been a regular for the past 10 years nice staff great food always happy with my food
Antoine Coevoet . 2018-06-24
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Lovely kebabs and burgers and staff are really good
nathan peters . 2018-05-29
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Food good, healthy portions and arrives very quickly!
Caligh Henty . 2018-04-01
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Chips were dry, cod was plain and batter wasn't right, burger had no taste, sausage didn't taste like normal .... order a few times a month from here always nice except from this time
XPrecious Gaming . 2018-03-26
MORE AT Google
Very decent. Good good, good staff, prompt delivery. Highly recommend to anyone in the newhaven area
terrystevens . 2017-11-07
MORE AT TripAdvisor
Fantastic service & food but can't seem to get through half the time 😕 like tonight 😕
Terry Weston . 2017-08-06
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Bursa kebabs has great quality food good portion sizes for the price I would recommend it to everyone
Gary Smith . 2017-07-22
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Always good tasty food...we are not spoilt for choice in Newhaven when it comes to kebab shops but they do provide consistently good food. I would recommend.
Charlotte Nemeth . 2017-07-07
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We regularly use this kebab shop, we always get good food and always get a quick delivery. Great kebab shop.
P7510WStonyw . 2017-04-07
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Best kebab and especially chips in area. Varied menu home made Humous and chilli sauce. Efficient free locally delivery over £10 orders
Joseph T . 2016-11-19
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Clean, fresh, quality food and friendly owners.
Dervis Gurol . 2016-09-01
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Always enjoy them, £10 minimum delivery is handy, they work late and work hard, are always friendly, and the food is always good and the portions massive.
Tommy B . 2016-08-09
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Whenever we fancy a kebab it has to be from here,we live in Peacehaven but it is worth the drive down for one of these(or they do deliver also) I can recommend the shish,either lamb or chicken or you can have half and half,in either a medium or large size.The meat is tender and in nice large chunks,beautifully chargilled for max flavour and the salad is always nice and fresh with a choice of hot firey chilli sauce or mayo,and the pittas are generously filled.Definitely the best kebab for miles!
cakeaholic2015 . 2016-07-10
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Lovely food, always fast delievery and very helpful staff. Never fails.
Ashley . 2016-05-25
MORE AT Just Eat
Best kebab in Sussex wicked chilli sauce Good price great delivery good menu use them all the time Never had a bad meal always top class
joinerboy2016 . 2016-04-13
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Shame you now deliver later, will not be ordering again. unless you go back to earlier time.
Nick . 2016-02-03
MORE AT Just Eat
The food was prepared nicely not long to wait either delivery guy was brilliant very quick service and the food was great
Brett . 2016-01-22
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The food was prepared nicely not long to wait either delivery guy was brilliant very quick service and the food was great
Brett . 2016-01-22
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The food was prepared nicely not long to wait either delivery guy was brilliant very quick service and the food was great
Brett . 2016-01-22
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Worst kerbab I've ever had. Pulled a hair out of it. Awful
Jordan . 2016-01-05
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Took 50 minuets to arrive. No deserts available apart from trifle. Meat was undercooked and very little sauce on the wrapsi also asked for garlic sauce and recived mayo. Overall poor quality food and service . Although staff were very polite and freindly and gave me a refund for my desert.
Jordan . 2016-01-04
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only thing wrong was i asked for coleslaw on my kebab but just had meat and mayo , if u dont have coleslaw dont put it on ur menu on here coz its misleading !
Sophie . 2016-01-04
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Took 50 minuets to arrive. No deserts available apart from trifle. Meat was undercooked and very little sauce on the wrapsi also asked for garlic sauce and recived mayo. Overall poor quality food and service . Although staff were very polite and freindly and gave me a refund for my desert.
Jordan . 2016-01-04
MORE AT Just Eat
only thing wrong was i asked for coleslaw on my kebab but just had meat and mayo , if u dont have coleslaw dont put it on ur menu on here coz its misleading !
Sophie . 2016-01-02
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First time using Bursa kebab, the food is excellent, will definitely use again. Delicious.
Richard . 2016-01-01
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I mentioned before I've order , no onion on salad and extra green peppers and they haven't done it , 2nd time it's happening.shame
Robert . 2016-01-01
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Worst kerbab I've ever had. Pulled a hair out of it. Awful
Jordan . 2016-01-01
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First time using Bursa kebab, the food is excellent, will definitely use again. Delicious.
Richard . 2016-01-01
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I mentioned before I've order , no onion on salad and extra green peppers and they haven't done it , 2nd time it's happening.shame
Robert . 2016-01-01
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Arrived earlier than scheduled. Top notch food. Proper nice
Kate . 2015-12-20
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Arrived earlier than scheduled. Top notch food. Proper nice
Kate . 2015-12-20
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Fantastic service and food. Delivery time quicker than estimated. Highly recommend :-)
Natalie . 2015-12-18
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Fantastic service and food. Delivery time quicker than estimated. Highly recommend :-)
Natalie . 2015-12-17
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Fab food, quick delivery and lovely customer service! Thank you :)
theresa . 2015-12-16
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Fab food, quick delivery and lovely customer service! Thank you :)
Theresa . 2015-12-16
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There was a hair in my food.. Disgusting.
Sam . 2015-12-06
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Shame you now deliver later, will not be ordering again. unless you go back to earlier time.
Nick . 2015-12-03
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519 Opinions
I don’t like writing negative reviews. I really don’t. But this place was a bit meh. Nothing was ‘bad’ but nothing was particularly good either. The service was good and generally attentive but the food was disappointing and presentation was distinctly lacking. There were 2 full menus and perhaps that’s the problem - they do a lot of dishes but none of them particularly well?