Burrito Loco in Guildford

Was quick and good food and customer service was excellent

This is one of the most amazing burrito places in the UK. Top quality service, food and atmosphere. I loved it

i LOVE the burritos they are so good and yummy 🌯🌯🌯🌯

gorgeous gorgeous food and lovely staff i love burrito loco at the spectrum

Burrito rice was cold and mushy. Chips were far too salty and almost inedible because of that. Child’s wrap was served unnecessarily hot - almost scalding, which could be dangerous. And VERY overpriced. £8 for a burrito?! Service was fine.

Tom served me and did an excellent job. I don't normally have Mexican food but I had the cheese quesadillas which were very satisfying. I had very friendly service with good recommendations of food and drink. He went above and beyond for the place. I visited at a non busy period of the day/week so couldn't give 5 stars for the atmosphere. The music was energetic and I still enjoyed the experience of the place.

Great food, even better staff and a nice layout of chairs and tables.

I was served quick and with amazing food, overall a great experience

Great food and great customer service aswell as good timing

Food tasted amazing and was also very fast keeping it warm

Food was served quick by friendly staff. It was also very tastey and hot

Excellent customer service I must say!

The food was very nice and was served very quickly to me. The staff were all very polite and respectful. Would definitely recommend to others.

The food is very nice, very nice hygiene and the workers are very kind and respectful

The food is very nice, very good hygiene and the workers are very polite and respectful

Great food love it and hannah had amazing service

The staff there are very helpful and friendly, and the food is amazing 👏 would recommend

food was absolutely incredible and the service was awesome

The food was so tasty and well seasoned and the staff were very friendly and helpful. Food was given to us very quickly and was hot, great service overall!

The staff were really nice , the food was really tasty, loved the quesadillas and churos. They were accomodating to me being vegetarian.

Food is really awful. Fresh chips mixed with one's cooked earlier and fried again, so now hollow and tasting burnt. The nachos are cold and disgusting but the menu suggests fresh guacamole (I'm sure it was fresh out of the tub)I'm not sure about the food hygiene either as the guy making the food has full-length dreadlocks that were not tied behind his shoulders but did have a hat on. So that's OK! Save your money

I had previously reviewed burrito loco when they were based in the town center, they were one of if not the best fast food available in Guildford, it was all hand made to order in front of you and the quality was sublime. Visiting the spectrum for the first time with our young kids came with the added excitement of being able to get a burrito for the first time since they moved. Unfortunately they have abandoned everything about what made them so good, nothing is to order and the food was bland and tasteless. This has to be the absolute worst transformation I have ever seen from a food establishment

Beyond disappointed. I remember Burrito Loco in its prime, back when it was within Guildford Town. It has been a few years since then, as they moved to Guildford Spectrum and we just never visited the spectrum. So I was SUPER excited when we went to visit today, after swimming. When Burrito Loco was within Guildford Town, it was lovely little place, you essentially made your own Burrito by picking your fillings fresh from a counter. Now? Now it's just a basic bland menu, barely more than 4 different options. You cannot pick your own anymore, they don't even serve their beautiful beef brisket as a filling anymore! No refried beans, nothing! I was already gutted over this, but gave them a chance, I ordered their Loaded chips, and even paid an extra whole £2 for Guacamole on top. Guacamole that was basically still a whole piece of avocado because they hadn't smashed it up properly. The food was tasteless, bland. Like.. I can't even stress how devastating it is to visit a place that once had the best food in the area, become so SO bad. I miss the old Burrito Loco, that was full of taste and well worth the money. Today we paid £40+ for some soggy chips topped with dry pork, sad quacamole , some nachos (Which were fine) and a Burrito that was thin, dry and tasteless... and possibly some food poisoning.

Lovely food 😊 would come here again

Visited! Lovely staff, good atmosphere. Food is delicious, well made.

Came here for food and the staff were polite even for it being busy and the food was flavourful and tasty also got my food pretty fast too would definitely come again

went here with family, food tastes great and the servers were all very friendly. will come back soon.

You eat at this fast food joint for convenience, not for the taste. We ordered the Signature Burrito, Burrito Rice Bowl, and the High Protein Burrito. The rice were not well cooked, with some bits still hard. I think the burritos need to be infused by default with guacamole and sauces because it just tasted bland and dry. We did not expect much when we ordered, but even so, we were disappointed. Barely palatable.

Food was okay, but blimey the place was messy. Very few clean tables, bits of food all over the place and whole place looked dirty. Also charging £1 for a bit of extra hot sauce is daylight robbery.

Blandest meal I have ever eaten but the cheese was so salty but the pulled pork is . Awful so bland. Taste like card board

Great service and hot freshly made food.

Saturday night. The single worst excuse for tacos I have ever experienced. The driest, chewiest chicken I have ever tried to eat. The pulled pork in the burger was almost inedible. Chips were tolerable. For the money it was an absolute joke.

Took ages for every order. The food was at least good when it came.

Cold preprepared wraps in essence.

So basic and dry as hell. Not value for money and a distinct lack of spice or flavour.

The staff are super friendly and welcoming. The burritos and quesadillas are delicious and i’ve returned many times and the service has been very good. Would definitely recommend!

burrito was great with a lot of filling, was served by an employee called Zayd, very nice individual.

The food was bad 👎 I never back again

Love the food, would highly recommend, lovely team that work here. I am often served by Gen who is always a pleasure to talk to and always accommodates my awkward food orders.

Didn’t put all are order on after keep saying it

Today was the first time they had enjoyable staff to cope with the service. I was over charged on an item.

i went swimming and was looking forward to some food after my session. all i can say is stay away from this place. the prices are extortionate. and the food was horrible. i ordered a chicken burrito and both the rice and the chicken had no flavour whatsoever. to top it off i found a hair in my burrito. my boyfriend got a pork burrito and the pork was grey and looked like it had been reheated many times. the staff aren’t friendly and the atmosphere is not welcoming at all. it’s empty and awkward. the chips were the only good thing there. better off doing the half hour walk to maccies

By far the worst burritos we have all eaten. Mildly warm and cold in the same burrito. Way too much rice. Guess it's a cheap ingredient.Tables were filthy. Staff did not look happy to be there.

Had a signature burrito with chicken and it tasted fantastic!! Made all the better with great customer service by Lucie...

Loved eating here excellent customer service and great food, ideal for a post-skate scran

I had the signature burrito, it was so disappointing. The pork was completely plain & unspiced along with plain, unflavoured white rice, some creamy stuff and some salsa. Any Mexican cookbook is filled with tasty spicy rice recipes and it's a no-brainer to flavour the meat with something! Sauces on offer were mayo and ketchup! I asked for hot sauce but they didn't have any, which kind of said it all really. Menu needs some critical input really.

I had a veggie burrito and chips - was very tasty and filling and also very well rolled. I was served by Luke who was very friendly and service was also very quick. Great value for money! Would come again

Quick service, very well looked after looked very clean, tacos were very nice

Absolutely useless. Wednesday lunchtime. Ordered food for 3 people. When I went to collect it from the counter, the "freshly made" guacamole was missing. Apparently the "delivery hadn't arrived" and "she had forgotten to mention it". Went back to order a child's ice cream. 10 minutes later they realised they didn't have any. Beyond incompetent - avoid!

food was good, tunes could’ve been done with a bit of a mix up, 9.5/10 would come again

Fab new place we discovered, excellent food , great service. Will return again and again

Really good food, really chill employees, quesadillas are class but the music was eh couldve been done with some bladee. Am coming again🙆🏾🥣

Great food and amazing customer service

Came here with my 2 little girls & they absolutely loved it! Usually they are fussy too. Service was quick & very polite. Looking forward to visiting again soon!

Had a signature burrito with chicken and all ingredients tasted very fresh! Food came fast.

I had the vegan jackfruit burger and it was so good! Highly recommend and the service was really quick :)

I indulged in the loaded fries and may I say I was not let down. It was a culinary experience that will forever be imprinted on my lucky tastebuds.

very nice food , friendly staff would visit again

Food get a bland tasteless 2/5, but for the price it becomes 1/5. Service was fine and place was clean however.

Delicious high protein burritos. A much healthier alternative to other fast foods! Portion are very generous too.

The loaded fries from here are amazing!!! I was surprised to find everything was made by hand, even the pico de gallo. The staff I spoke to were really friendly too which is always a bonus. Would highly recommend, the food came really quick too.

Pretty mediocre food. Good view over the ice rink.

Used to love their burritos with beef chilli but I found out tonight they no longer sell beef chilli. I had a bland chicken burrito instead and I won't be having another burrito there again.

Came to Burrito loco this afternoon and was very happy with my food and service. I ordered pulled pork tacos, chicken loaded fries and ice cream with salted caramel brownie. Big, filling portions. Very tasty. Good value for money. I’ve ordered the salted brownies a few times before hand and they never disappoint. I would recommend. Service was also good. Freya and another girl (didn’t get her name) were friendly and helpful. Food also didn’t take long to arrive even though it seemed busy!

Really average. Signature burrito and high protein burrito, both tasteless. Lacked seasoning. No spice. Son had loaded fries and that was the best meal of the 3, had some flavour. The place itself is very dirty, the floor/windows and walls look like they haven’t been cleaned in recent history. Definitely wouldn’t come back.

Came here last week , got some chicken tacos , staff were lovely and food was delicious. Lovely to see younger and enthusiastic staff members.

Brilliant time with the kids - came for my daughters birthday and it did not disappoint, staff were lovely & accommodating would definitely recommend to a friend!

Came here for a fun Saturday day out. Staff were super friendly and food was great value for money! Nice to have something other than hot dogs for change

Pulled pork burger was so good I had to go back for a second, service also good, charasmatic staff

Excellent service and great food which arrived shortly after ordering. Would recommend

Expensive for the quality of the food but passable

Came here after bowling with some friends. Staff were friendly and happy to help. I ordered the chicken burrito, it was delicious and full of flavour. Very happy with my experience here, nice way to end the evening.

Staff were very welcoming and I had a tasty burrito and chips. Would definitely come back again!

We started the day on a massive high due to my sons 7th birthday looking for food before going ice skating we ordered from here and the prices were outrageous, and the food tasted like tuna! Even thought we order pull pork and chicken. Go too the nice café up stairs! Cheaper and nicer food. Very disappointed. Never again. P.s chef microwave can be replaced oven grill ect ect can't melt the cheese on your tuna Frys. OK as if!

Freya was brilliant! very polite and helpful seemed happy to be there! And there was a small girl in a black shirt ( appeared to be a supervisor) who helped advise me what to eat due to allergies!

Often visit in the breaks during Flames games. The staff routinely have 0 idea whats going on and the site is poorly run. Frequently tills have to be shut for a few mins and orders paused because the till staff are trying to work out how to serve a coffee or just seem to get overwhelmed and need a break. The site would run significantly better with a 3rd person by the tills to server drinks, food etc. The core issue is the lack of any management, the "manager" (tall bald guy in a grey shirt) delights in finding random tasks to do at peak times. Favourites he likes doing when a large queue arrives is folding empty boxes up at the back, randomly just looking in the fridge, or legitimately one time spending 9 minutes to slice a *single* tomato. Unfortunately there is little choice for dining at Spectrum so people are forced to go there for food. To any owners reading this you could make significantly more money if someone actually tried to organise a shift during peak times. Often people give up in the queue because of the wait. Staff on the tills try be friendly but very rarely have any clue what day it is. Bring lunch with you if possible to avoid this chaos.

Excellent pulled pork burger. Fast, friendly service

so this has to be the worlds smallest burrito £7 for literally half a hand size burrito is something else...... i legit never complain but this got me mess up. where's my other half of burrito? dam it!

Horrible! We ordered the Signature burrito. The filling was stone cold - cold pulled pork which was not pulled but in chunks, cold grated cheese and rice but wrapped in foil?! Why wrapped in foil if served cold? Would not recommend spending £6+ for one.

The staff were lovely, the prices are good portion sizes were great, but my borito rice was overcooked to the point I hurt my teeth and my girlfriend thought she had chiped one. The staff were very understanding and give me a refund but told me the cook was new and was struggling with cooking the rice...maybe give it a few weeks

It's not great.. I ordered a signature burrito meal and a child's wrap meal. The burrito was so tiny, and cost £6 alone! It tasted alright, but I was expecting something bigger. The kids meal was good value and my son enjoyed it, but I felt like I'd have been better off ordering myself the same thing he had. Staff were friendly and polite, and doing their best considering they looked like they were missing some people.

Visited the spectrum last weekend and ate at Burrito Loco, we shall be back for sure! We were very pleasantly surprised at the cleanliness and how fresh and inviting the restaurant was considering it has been closed for some time due to covid. Have nothing but positive words to say about the food! Very tasty! Loaded fries were superb! Highly recommend!

Visited here was very good- would recommend

*EDIT* - most, maybe all of of the previous reviews are for the high street Burrito Loco that closed down. This abysmal order was from the shop located in the Spectrum Leisure Centre: This has to be one of the worst takeaways I've ever ordered. Ordered:(through Just Eat late Dec) chicken fajita, beef and vegan/vegetarian, took ages, couldn't get through on the phone to them. The meat burritos had zero and I mean ZERO seasoning, literally not even salt and pepper and the vegetarian / vegan one (last time I checked there was a difference???) was literally salad and rice in a wrap with cheese, (no assurance of vegan cheese to be had either). ie. no bean chilli, or beans for that matter, not even salt and pepper let alone chilli!!! So for 3x tasteless burritos and a pitiful side of nachos this cost us £30... This said, we did choose an underground restaurant in a leisure centre which replaced a wimpy so I suppose it's our fault... I'm just amazed there's any positive reviews on here!? Like, I appreciate we probably got someone on a bad day but it was literally tasteless, I've had Chinese that tastes more Mexican.

I unfortunately ordered from this establishment again. High protein burrito. Terrible! Zero flavour. And on top of that, no guacamole in it. Last time they didn't have pico de gallo so left it out. If you dont have the ingredients, don't serve the dish!! Disappointed but not surprised.

Great hot delicious food, definitely recommend cheesy chips

Large and tasty burritos, the food arrived almost cold but we still liked it a lot, I recommend trying it.

Always great friendly welcoming experience top up with fresh and tasty food highly recommend everyone in Surrey 🌟🌟🌟🌟🌟

Been there many times and always greeted by lovely friendly staff.Food is really good and got my food very quick would happily go again

Great service and food, always look forward to visiting!

Didn’t get a chance to try the food as 4 members of staff stood chatting whilst me and my partner waited to be served. All 4 of the soppy kids looked at us and choose to carry on with their conversation! Very rude and not impressed!

Fries Are already fried from decades ago and they give it straight away when its quiet 🥺

Normally love it here but I caught gastroenteritis from eating a burrito bowl here and was sick for over a week🤢 I’m almost 100% sure it was from the food I had here as it was the only time I ate out and at the time the kitchen was extremely busy with people running between cooking the food and touching the tills and therefore probably not exhibiting the best hygiene!

Thought I’d give it a go but turned out to be completely flavourless.. ordered a burrito and all the ingredients (wrap, chicken, guacamole, rice) were totally plain. Two stars for how filling the burrito was but I’d prefer more taste over just plain carbs. Also the burrito alone cost £7 so left feeling gutted I didn’t go for a McDonald’s.

Mmmn - excellent burritos. The place is a little small given the quality and value of the food. That apart can't fault it.

We have liked this place for years. Fresh food, good and swift service.

Awesome. Healthy, delicious. Great vegan options

Wonderful, freshly made and locally sourced food!

Great Burritos. I use the one in the Spectrum regularly after training in the gym. So pleased to have you there!

Friendly staff. Epic burrito. :-D