Based on 758 opinions finded in 2 websites
Based on 758 opinions finded in 2 websites
Nº 373 in 407 in Mid Sussex
Nº 7 of 11 Pizza & Pasta in Mid Sussex
Opinions
i ordered a half roast chicken and a buffalo chicken burger witch was dry and hard and chips were like cardboard my sister had a shish kebab with only 5 bits of meat and took nearly 2 hours to arrive never again
kirk s . 2020-10-24
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At the moment this restaurant is clearly having delivery issues. Was told 1 hour took two and then the food was stone cold. Just dont bother
Alicia F . 2020-09-25
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Ordered food via just eat. Food was due to be delivered at 7.30, did not arrive. Called three times each time given an excuse and they tried to put the phone down before we could complain further. Cancelled via Just Eat. The driver then turns up at 8.40 and he said 'do you want it yes or no'. If you can't cope with orders then you shouldn't offer delivery service. Will never go to this restaurant. I tend not to write reviews but would not want anyone to waste their time with this restaurant!!
krisa . 2020-09-02
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Taste of Turkey at Burgys ....Which should be renamed "Olu Deniz" ....... I have dined out here for 20 years and the restaurant has seen some major changes lately ...my favourite is the toasted bacon and egg sandwich washed down with tea....or shish chicken salad with garlic mayo ...in the evening. Hot apple pie and ice cream to finish. or hot chocolate fudge cake!! With over 8.000 km of coastline and over 459 blue flag beaches, Turkey makes the perfect spot for beach holidays. Turkish coastline has some of the most beautiful pristine beaches in Europe, often with a backdrop of lush green forests and just a stone's throw from an archaeological treasure. Many secluded beaches can be enjoyed by relaxed boat trips available from the resorts.
Paul Montpellier . 2020-06-16
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Currently still waiting a £51 delivery over 2 hours late have rang twice still waiting on food have been told its on its way twice now no discount no sorry phone has been put down do not order from here disappointed to say the least when arrived food that was told had allergy has sauce all over it and cold brilliant service 🤣
Gemma D . 2020-05-29
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Went to Burgys with my partner, i ordered a large fry up and she ordered scampi and chips. 1, Eggs cold in the middle 2, No beans on a fry up???? 3, Cheapest sausage ever 4, Gave wrong change. Scampi + chips 1, No lemon with scampi 2. Scampi was charred I will never revisit a food establishment that cant fry an egg!
steelbeerd . 2020-01-25
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Food nice eating in ,delivery service avoid at all costs.I ordered garlic bread was very burnt how they have the nerve to deliver it in that state I don’t know.They seem to have a problem getting the order right never get the drinks right ordered Pepsi get Diet Coke ordered Fanta get lilt.After a few times of ordering will never use them again.I get the feeling they are probably laughing their heads off while they pack the takeaway burnt food .
belyndas275 . 2020-01-16
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Never usually have a problem but tonight was awful. Was told the food would be 50minutes but got it 2 1/2 hours later. Each time I called it was going to be 20 minutes. Gave up & asked for a refund which they didn’t want to do & hung up on us. Phoned again to be told 5 minutes, was still not interested in giving a refund. They told us they tried to deliver earlier at this point, we have 2 dogs that bark at any noise outside & I was sat by window all evening, no one came around. When it turned up the address on the receipt was unreadable, wraps were pitta bread & all food cold. You have lost our custom.
Lomie73 . 2019-02-08
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Don’t normally have a problem but today food was cold , salad I requested was onion ! 5 bits of chicken half an onion and a burnt pita bread was really not acceptable
staceyb9775 . 2018-10-27
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If you're looking for a proper cafe style fry up then this is your place - you get what you pay for - ignore the bad reviews - the food is good, coffee great and the service friendly!
TheTintinBloke . 2018-08-07
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Terrible deliver garlic mayo gone off old donner meat salad consisted of lettuce and onion stone cold chips
AllyP64 . 2018-08-05
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Food was 55 mins late when phoning the restaurant the man was very rude and unhelpful! When they finally delivered the food (cold) it was delivered by a taxi driver while I was on the phone complaining to just eat to be told by them to complain to the driver... absolute joke never using them again!!!
heidi . 2018-07-01
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supplied wrong drink, ordered two identical orders yet one was half the size. when contacting just eat a delivery man was sent to our door shouting and yelling no discount no refund yet none was asked for. poor customer service would not recommend.
Jack . 2018-06-30
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Lovely pizzas - will order again
Carol . 2018-06-28
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Usually really good, tonight though it’s was delivered late, it was cold and our chips were soggy.
Stacy . 2018-06-15
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Gave them another go after being over an hours late back in Nov 17...reordered today and again over an hour late,phoned restaurant said it was on its way,after 45 mins had to phone just eat to cancel the order after numerous attempts to restaurant with no answer!never again
Laura . 2018-05-07
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it’s an hour last my delivery time food still isn’t here phone twice and manager was very rude told me not to bother ordering from them again!
gemma . 2018-05-01
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vegetarian kebab was absolutely vile, the sloppiest thing I have ever eaten! After I had eaten some there was a huge puddle on my plate and all the vegetables were soggy! my partner ordered scampi and chips and onion rings. The scampi was the texture of a used car tire... Tough, rubbery and tasteless. absolute waste of money, the onion rings were average at best... and will never order from here again: would instead recommend a trip to Iceland instead.... forget this lousy takeaway! (postponed the delivery time also even though we are just around the corner)
Josh . 2018-05-01
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Ok, not our sort of thing. Bit greasy, chips and garlic bread soggy.. deliver driver not massively friendly like other takeaways we use
Lucy . 2018-04-12
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Was communicated with through a series of grunts by a half asleep man. The brown sauce was gone off, they got the order wrong and the it was just generally a low standard of food
PapayaHunter . 2018-04-03
MORE AT TripAdvisor
love burgys burgers, best around, salad was lovely and crisp. Definitely recommend burgys. I have had their pizza in the past and kebabs and they are all great too.
Sandra . 2018-03-18
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Food took hour and fifthteen to arrive, food was cold, orders over £25 receive free drink yet this wasn't given to me. Lucky I'm not contacting for refund
Abbie . 2018-03-11
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Perfect. Will definitely order again!
Jack . 2018-03-10
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I ordered Lamb Shish at the meat was really fatty to the point that I could hardly cut it so had to throw it away. Normally food is excellent quality so I was really disappointed.
Becky . 2018-02-09
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my food was cold they said it was my fault as I live a 10 min drive away even tho they charged me £4 to deliver and it was 15 minutes late I done a pre order at 4:30 the man was very rude on the phone the worst £34 on 2 pizzas ever will never be going back there again 😡😡😡
Joanna . 2018-02-01
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Requested no cheese on the burger. The note was ignored. The kofte crumbled apart and the inside was undercooked. Such a shame as have always enjoyed their food and service.
Sam . 2018-01-31
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Restaurant changed delivery time by 25 mins and then it was still 10 mins later than that. Food arrived at 6:40 that was a very long time from order time
Rachel . 2018-01-27
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45min late when I rang they said it's still in the shop and come and get it even tho I've paid for delivery! Was cold when we eventually got I'll food. They are rude and will never be using burgy's
David . 2018-01-25
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Food delivered faster than anticipated and piping hot. Tasty scampi and kebabs, bit stingey with the chips so probably worth ordering an extra portion!
leanne . 2018-01-20
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Didn't receive the can of drink I ordered
Wayne . 2018-01-20
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Soggy chips. Didn't taare nice at a
Petra . 2018-01-15
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we had their kebabs and they were perfect. Better than a local independant kebab shop
Bridget . 2018-01-15
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Service charge from Just eat is wrong you can order by phone for free
Richard . 2018-01-14
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Not sure about the accuracy of the estimated delivery time as it was suppose to be over 1 hour but came in about 30 mins but was excellent quality and value
Leigh . 2018-01-05
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Unfortunately the Cheese and Bacon Burger that was order had very little Cheese and Bacon and loads of Mayonnaise! The Chicken Nugger kids meal wasnt very appetizing either, the nuggets tasted like they had been frozen then reheated in a microwave. Disappointed!
Roxie . 2018-01-03
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wouldn’t bother!! food turned up and pizza was in one corner of the box all squashed, chips weren’t cooked and to top it off was told to F off when I called to get things sorted!!
Ben . 2017-12-20
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Absolutely disgusted with our order. Was 45min late with no apology. Chicken was cold and chips were under done. Wouldn't order from them again.
Charlotte . 2017-12-19
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When ordering it said a free bottle of drink over £25 didn't even get it and spent over that that is false advertisement if you don't get what it says
Neil . 2017-12-18
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Food never arrived even though the app says order completed.
Paul . 2017-12-18
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took two hours from when I ordered my food for it to arrive, phoned three times and the bloke made it sound like he worked somewhere else and didn't know what was going on and to top it all off food was cold. Ephesus so much better!!
Peter . 2017-12-15
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Enjoyed this very much. Lots of food considering we ordered small sizes . Would use again. Thank you .
Lauren . 2017-12-13
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Never had a problem with these guys. Always had a good service. Food is always hot on arival.
Andy . 2017-12-13
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We placed order before Restaurant was open and requested a 7:30 delivery. The restaurant put the delivery back to 7:55 and here we are at 8:30 still waiting!
Graham . 2017-12-13
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This has got to be the worst food and service I have ever had. Pita was all soggy. Meat was burned. No salad in the kebab. I specifically asked for food to be hot because last time was cold and it was still cold. Staff are very rude and can't even speak English properly. Ali the manager especially is so rude. BEWARE OF THESE TERRIBLE PEOPLE! AVOID AT ALL COST!!
George . 2017-12-07
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Pizza clearly had been dropped Normally round not squashed half on the lid Not happy I had worked for 14 hours and looked forward to a pizza not Eaton mess in a box
Trevor . 2017-11-29
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Seriously avoid this place if you are hungry or easily offended. The food has to be the worst in area and the staff are extremely rude and uncompromising
Bri C . 2017-11-18
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Didn’t mind it turning up early. Great kebabs, crispy chips
Stacy . 2017-11-17
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Ordered delivery on a Monday at 5.30pm called them at 6.45pm as still not arrived they said food was on its way, still nothing by 7pm! they're only 5 mins from us, so called and cancelled via just eat...got a call at 7.30pm asking for directions! First and last time...ridiculous!!
Laura . 2017-11-13
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Food took over 1.5 hours to be delivered and the chips were soggy.
James . 2017-11-07
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Very disappointed. Was late and was told it was on the way. Only to be told 30 mins later my order hadn’t come through. A shame as had always been loyal customer. Just eat customer service useless. Will go elsewhere.
Matt . 2017-10-06
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Very disappointed. Was late and was told it was on the way. Only to be told 30 mins later my order hadn’t come through. A shame as had always been loyal customer. Just eat customer service useless. Will go elsewhere.
Matt . 2017-10-06
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First and last time I order from here.
Daniel . 2017-09-21
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First and last time I order from here.
Daniel . 2017-09-21
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over a hour for delivery. chips cold upon delivery. other than that standard kebab.
rhiann . 2017-09-13
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over a hour for delivery. chips cold upon delivery. other than that standard kebab.
Rhiann . 2017-09-11
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Over and Hour late and everything was cold, had to throw it away and go get a MacDonalds..... avoid at all costs!
Andy . 2017-09-09
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Over and Hour late and everything was cold, had to throw it away and go get a MacDonalds..... avoid at all costs!
Andy . 2017-09-08
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Delivery was 10min late after adding 20min to delivery time so 1hr to deliver 2 burgers and chips to the next road up from the shop!! Food was cold, when I called the restaurant the person was rude. Never order from here again!
jason . 2017-09-06
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Delivery was 10min late after adding 20min to delivery time so 1hr to deliver 2 burgers and chips to the next road up from the shop!! Food was cold, when I called the restaurant the person was rude. Never order from here again!
Jason . 2017-09-06
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Items missing again. Absolutely last time we use this place. They are a joke.
Rachel . 2017-09-05
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Items missing again. Absolutely last time we use this place. They are a joke.
Rachel . 2017-09-05
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Always great food and service. Thankyou :)
TOM . 2017-09-01
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Always great food and service. Thankyou :)
TOM . 2017-09-01
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forgot a sauce we ordered. And had the wrong food.
Bryn . 2017-08-31
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forgot a sauce we ordered. And had the wrong food.
Bryn . 2017-08-31
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The kebabs are usually nice from here however I don't think they work well with just eat. On completing my order I was told 45 min wait for delivery, I then got an email saying the actual eta was 1hr 25mins. My delivery arrived 1hr45 after I placed the order and it's a thursday. The food was warm but not hot... all around pretty disappointed and still hungry.
Suzannah . 2017-08-24
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Didn't receive the extra portion of chips on my order and we ordered one of the kebabs as a wrap and was in a pita
Tommy . 2017-08-24
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The kebabs are usually nice from here however I don't think they work well with just eat. On completing my order I was told 45 min wait for delivery, I then got an email saying the actual eta was 1hr 25mins. My delivery arrived 1hr45 after I placed the order and it's a thursday. The food was warm but not hot... all around pretty disappointed and still hungry.
Suzannah . 2017-08-24
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Didn't receive the extra portion of chips on my order and we ordered one of the kebabs as a wrap and was in a pita
Tommy . 2017-08-24
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The pepperoni pizza ordered had absolutely no pepperoni on it, delivery took 1 hour 45 minutes when originally due in around 45.
Richard . 2017-08-19
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The pepperoni pizza ordered had absolutely no pepperoni on it, delivery took 1 hour 45 minutes when originally due in around 45.
Richard . 2017-08-19
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The delivery person was lost - the college is huge but they were about an hour late anyway.
nat . 2017-08-03
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The food is good but to wait two hours for delivery of something that takes 15 mins to cook is ridiculous. A one off would be forgivable but this s the second time this has happened. No offer of an apology or refund - not good.
Laura . 2017-08-02
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The kebabs was lovely fresh and nice, so big as well
cassie . 2017-08-02
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The delivery person was lost - the college is huge but they were about an hour late anyway.
Nat . 2017-08-02
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The food is good but to wait two hours for delivery of something that takes 15 mins to cook is ridiculous. A one off would be forgivable but this s the second time this has happened. No offer of an apology or refund - not good.
Laura . 2017-08-02
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The kebabs was lovely fresh and nice, so big as well
Cassie . 2017-08-01
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They completely forgot the doner in the kebab. When we called they said we coukd have a free one next time. When we did they called us liars, was very aggressive and put phone down on me. Even though I have photo of food, record of calls and the order confirmation. Was a good customer but will never spend my money with these rude people again. They don't deserve your custom.
Rachel . 2017-07-25
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we order a few times and normally okay. service today was not good! hour expected delivery, taken 1.40!!! cold and disgusting 3 phone calls
Terry . 2017-07-20
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They completely forgot the doner in the kebab. When we called they said we coukd have a free one next time. When we did they called us liars, was very aggressive and put phone down on me. Even though I have photo of food, record of calls and the order confirmation. Was a good customer but will never spend my money with these rude people again. They don't deserve your custom.
Rachel . 2017-07-20
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we order a few times and normally okay. service today was not good! hour expected delivery, taken 1.40!!! cold and disgusting 3 phone calls
Terry . 2017-07-20
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Our food was delived on time, the plactic polystyrene box was melted and contaminated the food. Disgusted at the customer service. We called the restaurant, had 3 different people talk to us on the phone. The last guy got very abusive and continued to call myself a waste of talent. They did not offer a refund or an exchange.
bryony . 2017-07-14
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Our food was delived on time, the plactic polystyrene box was melted and contaminated the food. Disgusted at the customer service. We called the restaurant, had 3 different people talk to us on the phone. The last guy got very abusive and continued to call myself a waste of talent. They did not offer a refund or an exchange.
Bryony . 2017-07-14
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Kebab was cold, had wrong sauce on it, asked for no tomatoes had 4 slices of it on there. Kevabmeat looked pale
cassie . 2017-07-07
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Kebab was cold, had wrong sauce on it, asked for no tomatoes had 4 slices of it on there. Kevabmeat looked pale
Cassie . 2017-07-07
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Lovely food but 2 hours from order to delivery is too much
Mark . 2017-07-06
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Lovely food but 2 hours from order to delivery is too much
Mark . 2017-07-06
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Food well cooked and arrived hot.
Marie . 2017-06-17
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Food well cooked and arrived hot.
Marie . 2017-06-17
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Just got a Donna, chips and some sauce how much £12.50. Managers seems to want to charge an arm and a leg for separate sauce. Chips over cooked and donna was not great. Appears anything to top up the price if the owners servicing. Other members of staff appear to realise that's not how to keep customers. I'm a customer lost, my advise to others is don't give it even a chance. Go around the corner, 2 minutes walk.
johnpeters1950 . 2017-06-14
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Food appeared delivered in app but after nearly a 2 hour wait we have had no delivery yet. To have the ability to say orders are delivered when they aren't appears just a tactic to lower response times. I'd rather honest delivery times than be lied to. Food eventually arrived but the quality and temperatures were not ideal.
J . 2017-06-06
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Food appeared delivered in app but after nearly a 2 hour wait we have had no delivery yet. To have the ability to say orders are delivered when they aren't appears just a tactic to lower response times. I'd rather honest delivery times than be lied to. Food eventually arrived but the quality and temperatures were not ideal.
J . 2017-06-06
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Have had the Various Breakfast here. All nice for the price. There happy to make changes if you ask for them. Coffee (Latte) is a little bitter, but is a nice slow drinker. Usually plenty of on street parking ( limited to 2 hrs ) if your luck you can park out side the cafe. NOTE.. no cafe food seems to be served after 6pm now. Just Burgers and Kebabs
Dave B . 2017-05-28
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Arrived earlier than time given on just eat but food cold. Never again.
Lauren . 2017-05-28
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Arrived earlier than time given on just eat but food cold. Never again.
Lauren . 2017-05-28
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Always great food and service. Thankyou to the staff👍👏😎
TOM . 2017-05-06
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Always great food and service. Thankyou to the staff👍👏😎
TOM . 2017-05-06
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The food from here, especially the chicken kebab, is really tasty. They have a few issues with delivery timing (we've received a couple of late orders in the list few months) occasionally but seem to be getting on top of it.
Gill . 2017-04-30
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Food toke over an hour to arrive, once it got here it was stone cold.. not worth the wait or price.
Declan . 2017-04-30
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Food toke over an hour to arrive, once it got here it was stone cold.. not worth the wait or price.
Declan . 2017-04-29
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Ordered through website, got to the cutting and checking stage on tracker then nothing. Tried calling the shop 5 times and no answer, got a message saying that my pizza order was coming through Uber and then the next message to say my order had been cancelled. At this point it was 45 mins after my order had been placed, I drove to the shop just to be met with hostility, staff said the order was with the driver at my home and they tried to gaslight me into thinking this was all my fault, even tried to say they didn’t answer the phone because it was busy and the phones were ringing constantly (not once did a phone ring whilst there). No apology from anyone other than the driver who said to not eat the food as it was cold and had been sat around for 40 mins. Disgusting service, inedible food, wrong drink given, terrible service.
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