Burgercity in Crawley

Great service great food and great value . Staff all very polite and nothing is too much trouble for them x the fajitas were amazing and the cocktails were great

The salad bar had hair the food was taking ages I had to ask on many occasions we’re it was staff was not friendly and did not communicate not good table service our visit was terrible I would never come back

Food was good - However - TERRIBLE experience with MET Car Park services!! I forgot to validate my ticket when I drove up to the barrier. So I reversed and re-parked - went in and get my ticket validated at the tills (No clear instructions where or how this is done). Then exited the car park with my validated ticket! I broke no rules... I later receive a parking fine from MET Parking Services - I appealed this as I didn't exit the car park without a validated ticket and they have now rejected it! Day light robbery... Completely unfair from McDonalds third party carpark and definitely won't be going again due to this.

Great idea, poorly executed. Inexperienced and disorganised staff. The ordering was seamless and the server very friendly and helpful. That was the only redeeming element of the experience. Waited 15 minutes for a shake to be made. Burger sat there for 10 minutes. When prompted, the server laughed and said the machine was playing up. It wasn’t. User error. Huge queues of people waiting for food that was ready. Replacing the current manager with extra napkins might improve the customer experience. Don’t bother.

Chicken completely soaked in oil, cold and smelt terrible. Chips were raw. Avoid at all costs. Tried to call to complain but no answer.