Based on 1.124 opinions finded in 1 websites
Based on 1.124 opinions finded in 1 websites
Nº 104 in 704 in Herefordshire, County of
Opinions
Visited the Burger Shop Hereford today and was extremely impressed with the service and food. Jake was very friendly, looked after us well and made us feel very welcomed. One of the best burgers I have eaten for a long time. Will definitely be back .
Louisa Crilly . 2024-10-23
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Love it, banging burger - thanks Maddie 👌😃 100% recommend the Worcester blue burger
Alex . 2024-10-20
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Maddie was great. Thanks very much
Michael Howard . 2024-10-19
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Love the Burger Shop! Maddy was really helpful making menu recommendations and was super friendly. Food was delicious as always
Faye Ashford . 2024-10-19
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Delicious (Hop) burger & fries with a tasty IPA. Food always good here as it is in any of their restaurants
Dave Jeffery (devaji) . 2024-10-18
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Best burgers in Hereford. Staff very friendly for our large group. Very quick service. Decent
Gerome Devooght Johnson . 2024-10-12
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Fab place! Love the atmosphere and food is always banging xoxo
Holly A . 2024-10-05
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Delicious burgers combined with lovely service and plenty of options including vegan and gluten-free make this place so easy and great
Alessio . 2024-10-02
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Visited for first time. Love it! Great atmosphere, lovely food, friendly staff - Rosie really nice and helped us with the menu. Will definitely come again. Would def recommend if a good burger and fries is your thing.
Mhairi Yates . 2024-10-01
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Fabulous burger, quick and friendly service 😋
Katie Vaughan . 2024-09-28
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Great find, delicious food, arguably the best burger in Hereford. A little hidden gem but well worth the effort to find
Michael Cowell . 2024-09-26
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Just had quite simply the best Gluten free Burger and Fries I've had since I've been caeliac. (Diagnosed 2021) I checked out Burger Shop Hereford online and the reviews thankfully helped me select this place (visiting for the day) the staff asked if I was caeliac and were so friendly and accommodating. I have never felt so normal as a customer (if you know- you know!) I ordered there fan favourite the Hereford Beef and it didn't disappoint. All fillings were Gluten free and the bun held up well too. They prepare all Gluten free separately and have separate fryers for their fries which quite frankly were up there with the best I've had, so Crispy and fluffy and also came with a Roast Garlic Mayonnaise which was naughty 😋. This is made fresh on the premises. If you live in this area or nearby you must visit, it won't disappoint and there's no allergy flags in your food and no feeling different. 😉
Jake Simons . 2024-09-25
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No ipa on pump is my only small complaint
william campbell . 2024-09-24
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The best burger i have had, EVER! And i truly mean that. It blows Five Guys, Shake Shack, McDonald’s, Burger King, right out the water, in fact, it’s in a league of it’s own. The decor of the restaurant is sleek and modern, which is my preferred style for this sought of establishment. The staff were excellent and on the ball. Very well trained and knowledgeable of the menu. And the clear star of the show, the delicious, succulent, juicy burger. Words cannot emphasise how good this really was. It literally was love at first bite, heaven on a plate, it was phenomenally beyond this world, this galaxy, THIS UNIVERSE! But with all jokes aside, i loved every minute that we spent chatting in this cosy, warm establishment. From the decor to the service to the food, would i recommend this place? Without a shadow of doubt i will. You must, must come here because you are seriously missing out on top quality food for what i would consider a reasonable price. If I could give it a 10/10, i would. But for the sake of the review, it’s 5/5+
Matty The Mangler . 2024-09-23
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It was quiet when I went between midday and 1pm, and for a while had the Burger Shop to myself! A delightful member of the management team was minding the shop as staff were busy in the separate restaurant next door. Very pleasant service with a huge smile and chatty, too, and as I live on my own, chat was much appreciated, even though she was busy with a mound of paperwork as well as serving. I had the Hereford Beef burger, with skin on fries, with an ipa shandy. My mouth is watering just thinking about the experience, I’m not joking😀 I have never tasted such a delicious burger like this before. It’s the sum taste of all the ingredients that blend together so well that makes it so memorable. Some say a burger is a burger, tip enough ketchup on it and it’s the best - but no! It’s not. These guys know - they’ve taken the common burger and made theirs from grass fed Hereford prime beef, and NOTHING else tastes like that . A wonderful experience I can’t wait to repeat, hopefully with company next time 🙏 Thank you for making my first visit to Hereford so brilliant - I love you guys !
Paul F . 2024-09-20
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Maddie was great, burgers were small given cost, especially the kids one.
Amy Bailey . 2024-09-13
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This was our first visit to is restaurant and we were super impressed with the whole experience. The service was fantastic and the food was incredible.
Laura Collins . 2024-09-09
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To quote my partner of the Hereford Beef Burger: this is next to the best burger I've ever had. Staff were friendly (Olly in particular) and we had a great meal. The rosemary salted fries are amazing.
Ian Chilvers . 2024-09-08
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Went for a meal tonight which was lovely. Food came out quickly, and was absolutely delicious! Definitely will be coming back!
Krystina Bass . 2024-09-07
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Food was great, Ollie the server made sure we had everything we needed. Will be back definitely
Thomas Phillips . 2024-09-06
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Attentive and friendly service during our afternoon visit. Food was great, cocktail was refreshing and price was so reasonable! Highly recommend
Bonnie Ford . 2024-08-31
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First time visiting the Burger Shop, and it won’t be the last! The food was lovely and came very quickly, and the staff were very helpful and attentive- special thanks to our waitress Maddie! Would definitely recommend for an evening out as a family.
Izzy Cotton . 2024-08-24
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5/5 Food 5/5 Service Both me and my partner had the best burger we've ever had. Special thanks to Dani our waiter who was outstanding. Thank you
Manny Jack . 2024-08-17
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Maddie made our visit a pleasant enjoyable one Great food , good service who could ask for more
Mark Lloyd-Miller . 2024-08-12
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Very good food and fast service, would highly recommend
Rob Hemley . 2024-08-08
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Nice atmosphere but the burger in the Yard didn't seem as big or 'special' as the ones in the restaurant.
Bill Baker . 2024-08-08
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Very good food fast service. Friendly staff.
Grace Ashton . 2024-08-07
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I'm not a huge fan of burgers, so believe me when I say it was tasty. Really enjoyed it and liked the atmosphere of the place.
Amy Giles . 2024-08-05
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Really polite and on the ball staff. Take pride in their service. Food was fantastic would definitely come back again
Callum Evans . 2024-08-03
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Love it, especially leaven!! The pizza is so authentic!
sophie murdoch . 2024-08-03
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Our waitress Poppy was very friendly and attentive. Lovely chimichuri burger on the specials board
Izzi R . 2024-08-03
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Ate here a year ago and was warmly welcomed, friendly attentive waitress and chatty staff. Food was amazing. Fast forward 12 months and booked again for my wife's birthday. Nobody front of house to show us where to sit. Queued at the bar to let them know we had booked a table and were told to sit anywhere. Person behind the bar couldn't of been less happy if they tried. Maybe try smiling at customers. All orders now done through the website and no cash sales! 35 mins later our burgers are dropped on our table by a very miserable waitress. We eat our burgers and at no point does any staff member check our food is ok. We leave without so much of a "thanks for coming" "goodbye" or anything else. Really disappointing experience. In 12 months it's gone from a friendly, welcoming dining experience, with chatty, happy staff and being able to pay cash to what is basically an experience similar to going to maccys. Turn up, order online, sit where you want, eat your food and go. No interaction, just pay, eat and leave. The food is great, but the complete lack of any interest from any staff members there and no cash is enough to not bother going back.
Tom Wylde . 2024-08-02
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I visited the Burger Shop on Monday evening. The food was great , the ambiance was really nice but what really made our evening was the fabulous service from Maddie. Thanks for a lovely evening- we will be back!
Jo Brown . 2024-07-31
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Always love a visit to the burger shop! Maddie greeted us with a friendly smile and showed us to our seats. The food was exceptional as always full of flavour 🤤 plenty of sides were ordered (eyes bigger than our bellies!) It was a little quiet but then it was a Monday evening so didn’t expect a roaring space. As always we will return ❤️
Charlotte Cooke . 2024-07-22
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Had a wonderful evening with the tastiest food! 10/10 would come again and I’m in love with the vibe.
Chloe Hall . 2024-07-21
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Came here from a recommendation and it didn’t disappoint! Delicious burger cooked perfectly, and the fries were some of the best I’ve ever had too. Friendly service made us feel welcome and the waitress ensured we had everything we needed. 10/10!
Jake . 2024-07-19
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Food and service was amazing. Woman serving us was very nice and service was quick.
Poppy Gerhardt . 2024-07-04
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We had a lovely meal great quality food, our server Dani was great, attentive and polite while attending to all tables in
Megan Keane . 2024-06-30
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Nice atmosphere, the server Ellie was very attentive
Dafydd Giwa-amu . 2024-06-29
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Ellie was really lovely, great service and delicious food
Esther Johnson . 2024-06-29
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Ellie was a great waitress. Very friendly and polite. Bacon cheese burger was delicious, vegan burger was medium.
Le Sploosh . 2024-06-29
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Gives Beefy Boys a run for its money, it's tucked out the way so is less busy. Great burgers but a shame you only get a burger so you have to order everything else at extra cost (fries included)
richard jackson . 2024-06-27
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Very small burger for the price. Meat flavourless, if you can even isolate it from the unnecessary volumes of sauce slathered on it. Bun bordlerine stale and cardboard-like. Fries alarmingly salty.
J P . 2024-06-27
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great burgers, lovely staff, Maddie was an excellent host.
Dylan Morris . 2024-06-24
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Great food, my server Maddie was lovely!!
Romy Walker . 2024-06-23
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Maddie was a great waitress lovely personality great attention
Ken Smith . 2024-06-22
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Really enjoyable, nice food good service. Pizza order arrived later, but it comes from somewhere else.
Tony Walker . 2024-06-22
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We would like commend the young man Ewan who was working the tables. He was super polite and really efficient. Whilst we were there I don’t think he stopped to take a breath. Hats off to him for having such a great work ethic, and congrats to you guys having secured such a great member of your team.
Jeremy Aldous-Fountain . 2024-06-22
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Totally AMAZING burgers, atmosphere and food... THE burger joint to go to in Herefordshire! Maddie gave us great service too.
Tim Jones . 2024-06-21
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Great food, I recommend the chicken burger. Maddie was great.
Katherine Russell . 2024-06-21
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The Staff were very Friendly and efficient. Food came quickly and was hot and tasty. Would recommend if you want a great burger.
Sosh Sosh . 2024-06-21
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Very delicious burgers and more. Service was excellent. So good the burgers come on their own burger-sized plate emphasizing that these are the main event. World class.
Dirk Davidson . 2024-06-18
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Really nice meal out here, lovely atmosphere and speedy service. Ollie was really helpful, will be coming back! :)
Sian Bayliss . 2024-06-17
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Lovely atmosphere and meal, loved the kimchi burger. Fantastic friendly service from Ollie. Will be back.
Christine Dunlop . 2024-06-17
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Brilliant service via deliveoo. The falafel and chicken burger are the best in hereford!
Louise Deem . 2024-06-15
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A bit expensive for what you are getting, burgers whey to greasy, pickles took over the whole taste...
G I . 2024-06-14
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Excellent food. Still hot and delicious even after driving it back to Ledbury. Best burgers in Hereford.
Matthew Tilt . 2024-06-13
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Amazing food, lovely people. Dog friendly, Pippa loved joining in and thought the water serviced to her was nectar from the gods!!🐕☺️
Rebecca Dagge . 2024-06-07
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Burger was quite tasteless except for a sweet onion sauce. Looked amazing, but didn't really taste of anything. Lovely sweet potato fries.
Indie Bilkhoo . 2024-06-06
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Great food and good Service. Would recommend 👌
Callum Price . 2024-06-05
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Great burger (the best I’ve had in years). Lovely place to eat, right in the middle of Hereford. Staff were very friendly and service was excellent. Would highly recommend.
MJ Coffey . 2024-05-31
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Ordered £30 worth of food and had a extra sauce the portion was shocking
Matthew Jones . 2024-05-23
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Staff were lovely and meal came quickly.
kyle day . 2024-05-18
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Comfortable seating, lovely staff and great food.
Shane Heath . 2024-05-13
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Nice place, I didn't like the self service interface The food is delicious but the portions are small and unsatisfying A lot of insects are walking around you in the yard
אופיר פרסצינסקי . 2024-05-08
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Dani provided excellent customer service a real asset to the team!
Rebecca Wansboro . 2024-05-04
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Great food and service as always, that’s why it’s our go to place! 👌. Dog friendly also
Roger Bradley . 2024-05-02
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We had a wonderful date night at burger shop! It's our favourite place. The service alongside the food is always impeccable and Dani who looked after us this week was just dreamy! Thank you burger shop for the best food and service!!
Amber . 2024-04-27
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The Burger Shop is without doubt one of the best places to eat in the entire county.
Mr H . 2024-04-27
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What can i say….. this place is excellent! The people, the service and most importantly the food. 5*s every time!
Susie Hay . 2024-04-27
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Very good food🥰 Thank you Julia! The best service!!
Renata Bocian . 2024-04-13
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Fantastic food, brilliant service and great for kids. Our waiter Ollie was really friendly and helpful. We will definitely be coming back!
Rachel Bright . 2024-04-08
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Really great food, superb burgers, excellent service and atmosphere
James Llewellyn . 2024-04-06
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Went first time ever the burger double bacon and cheese was the nicest burger I've ever tasted also the fries were absolutely amazing definitely going back the next time I visit Hereford service was prompt staff friendly
Nigel Starbuck . 2024-03-31
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This burger skyrocketed to my top 3 of all time. And the kimchi was some of the best kimchi I’ve ever had, which surprised me. The fries were next level delicious too - like roasties meets fries. Perfectly executed. We got the Hereford burger and the Worcester blue burgers and the beef was the star - it’s melt in your mouth tender but with still nice charring from the smash patties, and it had a very rich and beefy flavour. The Worcester blue toppings are my favourite combo of blue cheese and caramelised onion and the brioche bun was super good, pretty substantial and didn’t get greasy. My one comment is the sauce got a bit messy at the end and knife and fork were needed but it’s not really a complaint. The atmosphere of the restaurant is nice and the service was good too! I will try to come here anytime I visit Hereford.
Arden . 2024-03-29
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Absolutely delicious food, wonderful service from lovely staff Came in on a drizzly Monday and had the most delicious burger and sweet potato fries
Miles Clark . 2024-03-25
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Delicious burger and great service. Better than Beefy boys.
andrew hayton . 2024-03-23
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Ollie was an amazing host , top lad ! Even when they didn’t have coke cans left he went above and beyond and got x2 takeaway cups for us ! If you like burgers , and want more flavour with local ingredients this is the place to go !
Bradley Hampshire . 2024-03-22
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Me and my family absolutely adore this place! We come here with every opportunity and are constantly pleased and surprised with the quality of service and food compared to many other places we’ve been to. The atmosphere is absolutely amazing, a gorgeously designed place and i find good music is always playing. With such lovely staff who are always enthusiastic and kind, you are promised to feel welcome every time. I personally recommend the falafel burger as it is my personal favourite, it has wonderful flavours and is a great vegetarian option which i think most would enjoy. A cheeky side of rosemary fries is a must! Absolutely delicious! An added touch to your fries you never thought you needed. But i can assure anything you decide to order will be thoroughly enjoyed and will constantly be craved, you’ll always want to come back!! If you’re looking for a new place to try definitely check this place out!
Elodie Burson . 2024-03-12
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Polite, prompt, patient service. A wonderful family friendly experience. It was my daughter’s birthday and we all enjoyed our visit. The mushroom ketchup on the truffle burger was delicious. All the flavours worked really well together and I can never resist the cheesy curds. The food was exceptional. Dani and Rosie were so helpful and took excellent care of us. The kitchen team looked very busy, clearly doing a fabulous job of making sure we didn’t wait long. Thank you very much to everyone @Burger shop.
Louise Barker . 2024-03-09
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We had a fantastic meal and a great thanks for Maddie aswell
Kate Scull . 2024-03-09
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Great food and Maddie really looked after us.
Frankie Devereux . 2024-03-09
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I have visited The Burger Shop numerous times and it is always such good food, atmosphere and service. They always keep the menu fresh yet retain a few trust favourites. Rosie is an absolutely star and made sure we had what we needed. It is BY FAR the best burger restaurant in Hereford and a solid favourite of mine.
Meg Powell . 2024-03-07
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We conme here on purpose, its better than the over hyped beefyboys. Better prices and the food is generally better.
Rebecca Meredith . 2024-03-04
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Great food! Good portion size. Thanks Burger Shop
Nichola Ashforth . 2024-03-03
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Had a great lunch at The Burger Shop. The food was fantastic, we’re absolutely stuffed! Very chilled atmosphere in there and our server Ollie (hope I’m spelling that right) was lovely ☺️
Emma Arrowsmith . 2024-03-03
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Lovely welcome from staff. 5* service couldn't do enough for you. Chatty buy not too much! Beautiful tasty burgers & fries, would definitely recommend!
lisa jones . 2024-03-03
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Maddy served us and was really helpful, cheerful and polite. Great food and service. Thank you.
Graeme Morgan . 2024-03-02
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Good food, brilliant service from maddy
Izzy Smith . 2024-03-02
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Burger shop is a family fave! Burgers and sides are always amazing and service is brilliant. My 8yr old daughter asked for some colouring pencils and paper and they'd ran out of pencils so she got some of her own highlighter pens from her bag so my daughter could use them :) Highly recommend this place!
Victoria Hammond . 2024-03-02
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Favourite burger place I’ve been to
Harry Edwards . 2024-02-29
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ordered the food from this place, never tried it before but all their meals looked very delicious once it arrived to my house, was pleased with the order I got - it was very filling, had amazing flavour, the coleslaw looked homemade and tasted great, the chips were crunchy on the outside and soft on the inside and also weren’t oil, the burger wasn’t too big nor too small but just the right size to enjoy, I enjoyed my meal a lot. would 100% recommend others trying this place, plus I got free sweets which was a nice surprise on top of everything else :)
Rex Hill . 2024-02-29
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My friends and I found this spot spontaneously after beefy boys wouldn't seat us coz they had reached capacity, on a Wednesday night...? Safe to say, we're very happy they couldn't because this place was better. It has such a welcoming charm to it, all of us come from 10+ years of hospo experience and we all immediately recognized the very friendly and attentive service shown. Food came quickly and we all were in agreement at the juiciness and freshness of the burgers. I have to give extra props for the complimentary hygiene products in the bathrooms, they weren't needed but the sentiment shows a comfortable and caring atmosphere. All the staff seem genuinely happy to be there which is so refreshing to see. Very happy to support local burger joints like this any day of the week and very happy we found you. We're coming straight to you next time. Keep up the great work
R Truman . 2024-02-26
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Quick , polite, super friendly service and very helpful with a borrowed pen. Kimchi burger and sweet potato fries were delicious. Definitely return for mor great food.
Mark Eley . 2024-02-24
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Julia was superb. Super good at her job, really attentive and quick with her service, as well as friendly. It was quiet as it was early but the food was really delicious. Highly recommend
Josh Batsford . 2024-02-24
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Hadn't been to Rule of Tum for about 3 years until yesterday. As always great burgers but service is now much much better. Attentive without being overpowering and very efficient and helpful
Dave Evans . 2024-02-23
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Danni was our server and she was as very helpful and lovely. The food came out quickly and was delicious. Will defo be coming back.
Rosie Downs . 2024-02-18
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Food excellent as usual, we had 2 burgers, fries & gurkins. Only slight concern was the burgers weren’t labelled so difficult to give out when arrived home.
Arthur Lee . 2024-02-18
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Great food and staff , Ollie was fantastic
George Laughton . 2024-02-17
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Absolutely delicious, I loved the vegan option, had it with salad rather than in a bun which enabled me to fit in the glorious fries 😋 . Friends had the chicken and kimchi beef options, both said they were fabulous.
G Breeze . 2024-02-17
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387 Opinions
Last month we visited Hereford for the first time as a day out for my birthday. We really liked it, especially the area around the cathedral where we had previously booked lunch at La' De Kitchen based upon online photos, menus & endless positive reviews, all of which are fully justified. The lunch was the highlight of the day and in itself would have been worth the 2 hour drive from Bath. Fabulous high vaulted ceilings in an interesting old building with views from our sun soaked table to the cathedral. The toilets were spotless which says a lot about any restaurant. Paulina's hospitality was friendly & attentive from the moment we arrived. The food was excellent and refreshingly there were more interesting options than my wife is used to as a vegetarian. Calamari starter followed by the lamb casserole was a good choice for me, but don't miss the baklava with the world famous pistachios from Antep (Turkey), a mouth watering experience. We look forward to visiting again as from what we saw there is no other restaurant to touch this one in the whole city.
821 Opinions
Food was okay, bit expensive (for what it was) and quite a bit of confusion / delays. Staff were friendly and clearly trying their best, maybe just understaffed. I would say the dining area we were put in felt like more of a group party area (bright pink walls, seating, pop music, etc), rather than a nice pub ambience so it did ruin the atmosphere a bit for us.