Burger King Runcorn in Halton

Been here a few times. Every time have had to wait more then 20 minutes. Even when it's quiet. Hardly any staff. The drive thru is just as slow.

Clean environtment,friendly and fast staff I will for sure come back here and recommend this place to my friends.

Staff are amazing and food is warm it was just perfect

Delivery time for this order was shocking. Over 2 hours from order to delivery and half of the order was missing and the parts we received were stone cold. Thank you so much for ruining treat night

2 hours late and food was only warm and hard

Very late - wouldn’t let me cancel as it said we would still be charged as it is “being prepared” already but when you clicked where is my order it shown “finding drivers” was over a hour late and arrived freezing

Food was cold. ice cream was melted

Found maggot in food. Phoned to report it but No receipt so nothing they would do!! And they hung up

I ordered a double whooper meal your service has gone down I've had so many items missing off orders lately

Everything was freezing and the chips weren’t even cooked fully. The burger was rock hard

Burger King is on the ground level with a drive throu and dine in. Which is easily accessible for prams and wheel chairs. It has a good size free car park up to 1½ hours. Car park is monitored by 3rd party. Burger King is quite big inside and kept clean. Quite spacious around the tables and aisles for prams and wheel chairs. Get extra benefits and discounts from your receipt or by downloading the free app. Cold drinks are unlimited. Staff are polite, friendly and helpful. No wait time as very quick to serve, meals are freshly prepared and therefore hot when you get them. They do a lot of deliveries through third parties. Wide range of meals on the board. Toilets on ground level and free WiFi. Three downsides to be noted: take your serviettes just in case needed as no toilet paper, it was always empty. Don't sit by the door it's not automated and can be quite draughty when left open. Music is a bit loader than normal, so don't sit by the speakers. Nice place to sit and chill, and enjoy your meal.

usually great but not so much this time .. the food was obviously prepared right and sent out on time but delivered late so was cold but my dog enjoyed it so yeah just a little disappointed

Good was cold by the time it arrived. Driver was lost.

Order food at 5.30pm ams turned up just a little over 7pm. When i rang burger king numerous times there was no answer.

Literally just delivered a bag of drinks and no food and wont answer the phone, got a hungry toddler that now has to longer, first time ordering a burger king, DISGRACE

Nice and warm food, good quality. Would order again :)

Drinks half full paid over £10 for half a drink

apparently can’t follow simple instructions 😂 had things taken off my burger when i ordered it which technically makes their job easier and they still put mayo and onions on

For the price, that was the smallest burger meal I’ve ever eaten, was it a kids meal?

Arrived fast, all food was hot and fresh

One of the burgers is missing, the double whopper. Food is cold as was out for delivery for over half an hour.

Helpful and friendly staff, quick service

Good food and good variety on offer. As three customers, two wete satisfied and one found the cheeseburger looked tired.

Did not turn up despite saying delivered. Cannot get through on the phone either, fuming

Food was fresh, nice and hot. Will go back again. Staff nice. Went this week, staff still very good and understanding.

Excellent service did not have to wait long 5⭐️⭐️⭐️⭐️⭐️

Food is alright and nice atmosphere drinks carry the place

food was never delivered it's 23.14 and says was delivered at 23.50

Just a shame about the location, chaV central

Visited instore at lunchtime and it was the busiest I have seen but the food came out quickly considering and was piping hot.

how do you forget to put a burger in? put 2 chips and 2 drinks but only 1 burger, literally missing the main item for the second meal. Ah well, refund request sent, only positive is what did arrive is warm and the driver was amazing, and no tampering with the bag/stickers so they didn't take it.

Time kept on changing and took over an hour to get here

Fantastic service very friendly and good food will be back

We have received the wrong order

Never again! 45 minutes late, food cold. Absolute garbage service

Didn’t deliver fries with caeser meal

It was cold, driver tracker showed they went back to restaurant

Quality is good. Good service. No vegan nuggets. Need replacements

Great service and tasty food. Delivery man was happy and friendly.

Hi so everything was great but the music I don’t know if you have ever listen to “not like us” by kendrick Lamar but it contains a lot of swear words as well as the “n word” and on a 2 pm on a wenesday afternoon when the place has children in I don’t think it is appropriate

Best burgers I've had in a long while

Good quafood, fast service and friendly staff

The burger had a ridiculous amount of mayo on & the food in share box was cold & hard.

The time kept changing to later and later! Once the order had been picked up the driver went from the store to another town then back again meaning by the time it turned up it was stone cold. Time for order prep on receipt was 11:54 and time for delivery was 12:38… want to clarify this is not an issue with the store but obviously a problem with the driver who is picking up too many orders and going to multiple places 15-20 minutes apart to drop off orders. Reported as soon as he dropped it off.

We got our food and there was a burguer missing (which means one of us didn't have their meal). I called the restaurant to try and solve this (a few times) and no one picked up. The issue still hasn't been solved

says my order was delivered. obviously to the wrong address because I hadn't received it. Tried to call the restaurant but no answer.

Disgusting Toilets and Staff members was rude towards myself and other customers.

Very clean and staff was also very friendly

Food was cold went in the bin missed a whopper meal off

Delivery time was repeatedly pushed back again and again with no explanation. Food arrived cold.

Fast food but it took around 30 minutes to prepare

Clean Friendly staff Delicious food Will be back!

I've been sent the wrong burger ordered peppercorn burger have been given something with bbq on???? Food was cold due to delivery time

was stone cold freezing the bottle if coke was warmer onion rings freezing and hard

Yummy and early delivery too 😊👍🏼

Lovely customer service. Friendly and approachable

Missing items on order One whopper burger And both chicken suggests missing And fries boxes were nearly empty

Was missing a double wooper food was on the warm side disappointed 😞

My burger had pickels on it when I asked for without I have a sever allergy and I cannot have pickels as I can die from it

driver was assigned for over an hour before arriving at restaurant.

I don’t think this is the fault of the restaurant, but the delivery driver. The time to deliver kept increasing, it also took ages for a driver to even be assigned

food was cold, terrible for the price I've paid

Happy other than I paid extra for peppercorn loaded fries and didn't receive them.

Food was cold when finally being delivered.

My order was 2 hours late it was cold and the chips werent cooked i paid alot of money out for that order😡😡😡

Accordingly to app, it took 1 hr to prepare my order, when it finally arrived it was cold. Chips were disgusting. the only thing that tastes how it should was a bottle of coke. Tried on few occasions to ring them, while I was waiting for order, but there was no one to pick up the phone. It was a joke.

Very quick and excellent service

other than being a bit late, it was great. really appreciate it

food was cold when we received it

Absolutely terrible. Incredible slow and rude staff. Spent more time telling jokes and mucking around as they did serving. What is the management doing!!

Would come more often, but the service is always really bad. They are very slow and the orders are not complete.

it took nearly 2 hours to come. shocking

the wrong meal has been delivered

Only been once or twice. Burgers always lukewarm and fries stone cold and hard. The famous 'flame grilled' taste is no different to a rustler burger. Disappointing.

Best service ever received in a BK 🌟🌟🌟🌟🌟 Thank you Nikita 👍

paid for 9 chicken fries and got 5 but otherwise fab :)

The burger was cold. The chips were lukewarm. Not very happy at all

Nicest staff ever !! Lovely smooth experience Thank you so much for being so nice its refreshing :-) Date Thursday 14th March 2024 Time 20.30

amazing service this morning thank you to all the staff including the manager bart i think his name was bart. always great service

Driver arrived. And sat in his car. Freezing cold bottle of water. Placed inside the bag which had the food in. All food was cold! I’m working away. And now having to go get another meal!

Great food slightly cold but 5 mins in the air fryer sorted that, lovely delivery driver

It was alright but we're missing a set of fries, most likely because the driver either misplaced them or ate them.

Visited here a month or 2 back and the Burger was great Hot, Tasty really couldn't put it down it was that good, unfortunately today the burgers were pale looking and chargrilled I think not, the bread was dry and crumbly, onion ring toppers were chewy tasteless all in all rubbish, no original Cola or full sugar drinks just artificial sweetener drinks, basically if you can't be bothered then we will go elsewhere. Its far too expensive to cut corners now.

Had some horrible experiences a few years back. Recent times have been positive so ammending my review. It's not my go to, but will do in a pinch. Deals/offers are always really good value too.

Food was nice and hot but hardly any toppings on the loads fries.

Not a truthful timescale from the shop, it kept saying driver was there waiting to pick up order, for over an hour??? asked for them to phone 5 mins before delivery, never happened. my food parcel looked like it had been dropped and stepped on, it was cold so it went in the bin. I did try to phone the shop over an extended period but it never got answered. Not a hygenic or proffesional example of how to conduct food deliveries. They took my money under false pretences, be VERY wary.

ordered food at 15:59 it finally arrived at 18:25 freezing cold. label printed on the order says just eat delivery collect at 16:32 which means its been sat there for ages

Arrived really fast and food was lovely

Once again the drinks were missing from the order , with it being a kings bundle order you can only put that the whole part of the meal and not drinks are missing, very clever ploy by JustEat so they don't have to give you a partial refund

yet again drinks were missing from order

I’d like to state first this is no fault of Burger King, it’s the delivery drivers. Waited over 2 hours for food, my partner ended up going to pick one up and they made him a fresh one. Order finally arrived 2 hours after it had been collected from the restaurant. this isn’t the first place this week either this has happened, it’s the 3rd. JUST EAT, VET YOUR DELIVERY DRIVERS BETTER.

Order is missing all fries and a burger - this has happened previously and when i have complained i am told you are unable to help on this occasion. Not satisfactory at all.

Food took over an hour to arrive. cold when it got here

the first time in a long time, everything was correct! thank you so much!

Made me pay 30 quid to never show up then left me hungry as I hat to go bed as got to be up early to earn my money from work will never be ordering again still no email or confemation about my refund absaloute joke don't go here guys they also never answered the phone last night or today

ordered at 7:30 and food arrived at 9:30

Love burger kings burgers. The restaurant it's self could do with a makeover. Service was fast and food delicious 😋

Food arrived over 1 hour late Food was cold not enjoyable at all

My Oder was 1.5 hours late. Food was cold when got it. This is not good

traffic horrendous, not the drivers fault