Burger King in Wrexham

Onion rings were missing in the order …. I got the burger I wanted but not the onion rings.

food cold, and burger was a bit deconstructed/dry but still tastes the same

took ages to come, food was cold and needed reheating. usually spot on but this time was a let down

food arrived hot just missing the sauce for halloumi fries, quick delivery

food was cold and items missing including one of the kids meals.

fantastic as always and the delivery driver was really lovely

I have not received my order but it shows delivered

The order was brought missing food we had everything except the 20 chicken nuggets, even on the receipt they're not checked off yet I payed for them. I'd like to have my nobet back for the nuggets.

All the food was there but everything was freezing cold, the burgers were just about consumable but the chips were not.

order was not delivered! refund or resend please

didn't receive the free chicken nuggets cause order was over 25 pound

Was over an hour late and barely warm, very hungry unhappy child as the order took so long, not even an apology for the order being so late and verging on cold, poor service, wouldn’t order from this restaurant again!

bad 3.5hours waiting time and food is cold

Didn’t receive a chili bits drink out one of the meals

Steven was very good at his job me kids were playing up and he managed to settle them down while I was ordering food for them give this guy a pay raise

As soon as I came in Steven helped us place our order at the kiosk. He then gave all the children Bk crowns. He was cleaning tables which is always nice to see. He even cleared our tables of waste. I don’t normally leave reviews but I want to give Steven his flowers! Great service.

Steven is very nice, very good service.👍

Pushed my time back 3 times, missing a burger only had 6 cheese bites instead of 9 and the food is stone cold!!

Steven as very helpful, food was splendid!

Steven was really really helpful 👍

Steven came over to ask how food was. Was very helpful! A great help! Thanks Steven!

Steven came over and asked how the food was, he was pleasant and polite

Steven was Really helpful as soon as I walked in and even took the food to our table for us, really pleasant atmosphere,

Steven is absolutely amazing 👏 with the customers ans my self he needs a pay rise 🙌 and get to that 1000 reviews

Great nice and quick Steven went out of his way very friendly.

steven came over asked if everything was alright

Steven was lovely , the costumer service was brilliant

I was getting stuck with the kiosk and Steven came to help me with the order top guy highly recommend him to have a pay rise

Steven came over and helped me with me order give this guy a trophy his reviews when he gets to 1000

Steven was very polite, he wiped down the table and cleared underneath the table when he saw we were bringing our food over. He has been very attentive making sure the restaurant is always tidy.

GIVE STEVEN THAT TROPHY , stevo was ace and he deserves the trophy

Steven came over and asked if the food was ok and very polite and helpful getting the code to the rest room

Steven came over and gave kids a hat, was very friendly and polite.

Belter service asked if we needed anything helped us order on screens Steven top guy

Helped by Steven, excellent service and was lovely with my granddaughter. Used sign language as he noticed her hearing aid.

Steven came over to ask if we needed help. He was very polite and informative. Great staff member.

wasn't happy with my order didn't get my chicken nuggets and the food was bit cold

Took Grandkids and asked at till as no self service available was told to go to self service..Thankfully great guy in wrexham store Steven came and said hang on this l is now free and did the order fr us he was great and bill was £28 which l would have walked out really. As we left my Grabdaughter s lace was undine as l had bags he came over and fastened it fr her thank you so much more like you we need

the retailer forgot my fries they were not included

Steven came over and asked us how are food was and was really attentive, a real asset to the brand

Stone cold and had items missing

Steven is very nice and helpful.

Everything is fine and Steven is nice guy and food was good

Steven came over asked how the food was very tasty and he was polite

Steven was very helpful and polite

Steven is a very helpful chap! Nothing too much trouble to help his customers.

Steven was great best ever person you can get from him he’s can deal with any situation including a man who was drunk but Steven was very good on how he delt and handled him and I’d say he’s one of the best employees of the company and he needs a pay raise

Great food kids had good fun with our helper Steven

steven came over asked how the food was and was very polite

STEVEN what a guy made me laugh good service just all around a mint guy he needa a raise right away

Steven met us at the door was very friendly and helpful, food was great and fast

Popped in for lunch- quick service and food was great, even with it being extremely busy! Was greeted by a lovely guy Steven who helped us get a table, he was always cleaning up and even checked with us if the food was alright! Staff behind the till were friendly too

Steven came over and asked how the food was very nice chap and food was good better than McDonald’s

Steven was amazing and very helpful

Wrexham burger king has the best staff, Steven was extremely helpful and the rest of the staff were equally as great.

Very clean and friendly place and Steven was very polite and helpful

Very good food! Great options! Workers are friendly, especially Steven! Would recommend!!!!

I was in a massive struggle with my massive order and Steven came to the rescue and sorted everything out in seconds this guy needs a medal 🏅 very helpful

Steven came over asked how the food was very nice chap needs a medal for the work he dose

Steven came over and helped me a order and he needs a pay rise for the work he dose

Spent £30 waited nearly an hour for food and it comes cold!!! Having to warm it up in the microwave Absolute joke!!!

Steve was very courteous and friendly

Come over was very nice and polite. Was nice to be asked if everything was ok as normally don't get that in places no more . plus it was nice to see a smiley face 😁

Great food and fab service, my son was greeted with a fistbump and we were checked up on by Steven.

Food was absolutely freezing it’s not acceptable wasn’t even warm I had notification to say food was on way and still didn’t turn up for another 20 mins

There was no onion rings on my burger

Steven come for asking to me for food ,was ok food was excellent and he's a amazing person

Burger King food always comes hot, Fresh and very tasty they never get it wrong very happy

Dont often go, but I prefer Burger King to the other one🤣🤣🤣

Wow is all I’ve got to say, I have just had probably the best customer service EVER from Leela, food was top tier as well…I will be back…soon!!

Steven was a pleasant young man.. the rest of them were whoppers

Stephen came over and was very polite and nice and offered great help and service

Steven came over and helped with customisation of order and voucher code which is sometimes a problem. Great customer service

Steven was extremely helpful! Food always hot and fresh. Kids love doing their own drinks 😀

order never turned up me and the 3 kids were very disappointed I even went to the restaurant to see what the problem was and they couldn't help me

I’m really disappointed. We always enjoy food when we are eating in. Today we ordered home delivery and my burger was tasting weird so I checked and I was in shock. Completely burned bun. I don’t know why someone who prepared this burger thought it was okay to give this charcoal to other person to eat. I bet they would never eat it.

I ordered at 1pm but on the receipt on the bag it says 3pm. Food arrived 5:25pm. I have reported and accepted a £6 refund but actually the food is not edible so I would appreciate a full refund

This girl Rebekah served me and she was amazing, very respectful will definitely come here again if I can served by her!

Steven is great! Food always amazing

Steven came over and assisted with our order greatly and offered delightful service when delivering our food making our experience here amazing aswell as the food being spot on too. Perfect

Steven came over and was polite

Really nice place in town for the best food. Clean and peaceful environment and the staffs were very friendly. A staff named Nethira gave us the good hospitality. Plenty of space for parking as well.

Steven very helpful good service helpful with machine, absolute legend.

No fault of the driver food arrived cold and stale tell it had been standing for long time be giving it a miss from now

A girl named Leela has served me a few times and she is very professional and has quality customer service skills and always ready to help

Steven came out of kitchen and helped us out with a order the guy does not stop to help people very well manned and needs to be a manager

Steven came over sorted out our Oder very quickly and very well mannered

Steven came over asked how the food was very nice guy and will be coming back again

A lovely girl named Leela has served me a few times and she is impeccable with her mannerisms

Steven came over, made sure I was happy with my meal and was very pleasant and polite

Shocking over an hour late all food cold never again

Leela was very helpful with amazing customer service

The time kept changing , but did arrive on the last time stated. My chicken Royal meal was perfect, I would recommend, driver was very pleasant .

food was cold and no longer value for money.

Food was very cold when arrived

no straws for milkshake, asked for no salad on burger!

Didn’t deliver the correct food.

Nearly 2hr to deliver 3miles..!!!!

Delivery date was 16:45-17:05 turned up 17:25. My cheese chips were awful, freezing cold and hardly any cheese. Daughters chicken nuggets were inedible, husbands chips also inedible

Ordered on the app but I didn’t realise that I did a pick up order by mistake. Was told very unhelpfully that I would have to leave the drive thru and park up and come in to collect my order ( which for a disabled person is a bit of an issue) . So when I approached the window was told the same when my pick up order was within arms reach. Do I left without my order and no refund. Staff really can’t be bothered to help. I will never be coming back. You have lost one of your best customers. AVOID