Based on 2.763 opinions finded in 3 websites
Based on 2.763 opinions finded in 3 websites
Nº 974 in 1366 in Kensington and Chelsea
Opinions
Quick dinner and didn’t really expected anything from the fast food chain.
H T . 2025-04-25
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Pratima food service is very good and always smiling face ;)
Md Rahman . 2025-04-25
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Very friendly service. One of the best burger king ive visited so far.
musti asam . 2025-04-24
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Excellent fast food highly recommended.
J Matic . 2025-04-24
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very fast service and one guy name is sai is very very very good and very helpful guy….Thank you sai🙏
Dhaval Panchal . 2025-04-24
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Good service Sai 👌🏼 and neeraj !
B Bay . 2025-04-23
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Good delivery service by sai Kiran I appreciate his patience and his work well done....
Muhammad Abbas . 2025-04-23
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Neeraj was great excellent service from team combined effort. Burgers and sides came just as in picture full of flavour. It was so good we ate the whole thing forgetting to take pictures. The night shift are the best open late just when you want that tasty burger
M A X . 2025-04-23
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You need to stop harassing customers for reviews. Here it is; cold fries, coke zero, sprite, Fanta, diet coke out, burger is absolutely fine, 3 stars if I wasn't asked to write a review IN FRONT OF a staff member
Matt Durrell . 2025-04-23
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I ordered take away. Sai was very polite and very good communication. Explained everything.
REDDY PRUDHVI RAJU . 2025-04-23
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Very good service! Especially the waiter janhavi
huan li . 2025-04-23
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Place close to school. Janhavi is kind and helpful.
Lan Chen . 2025-04-23
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kamal was very helpful and super nice thanks so much :)
Mina Saffery . 2025-04-23
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Consumers service and Sai and food was good
sherry b . 2025-04-23
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Food was good service was good too!! The guy named Kamal was a sweetie!
ai yoon chan . 2025-04-23
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Wonderful food service in particular Sai was really kind with all of us
pierpaolo poli cappelli . 2025-04-23
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Jahirul was an excellent customer assistant. He helped us with our orders and queries. The food was very delicious.
Kundan M . 2025-04-23
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Lovely service and some naughty fries. Jahirun gave us a lovely service
Greg Simpson . 2025-04-23
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Good and fast service I’m regular customer
Renea Navarro . 2025-04-22
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I been rushing and starving, but mr. KAMAL was very kind and made a fast service to me. He also even helped me with my food to the table cuz i been very busy. The place Clean and calm.
Natalia Arias Roa . 2025-04-22
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The Gloucester Rd Burger King is very clean, friendly smiling staff & nice pleasant atmosphere, and the music not too loud nor too low, just right. I ordered a whopper meal and it was perfectly prepared by the staff. I highly recommend this branch and will certainly come again.
Elena Q . 2025-04-22
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Really friendly and busy place with great, tasty food! Just the Burger King experience you want. Thank you Sai for your great service, you're an absolute star!
Andreas . 2025-04-22
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Thank you, Sai, for the smile and extra tasty cheeseburger!
Gulzar Singh-Lally . 2025-04-22
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Nice lady called pratima was very helpful
Kane Jonathan . 2025-04-22
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I love burg kind food and the staff service Kamal bhuyan help me with self service order on screen. Thanks Kamal
Cicero Lopes . 2025-04-21
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The staff Kamal bhuyan is very friendly and good service. Thank you J
Jairo Scudeler . 2025-04-21
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I liked everything, special thanks to the employee named Kamal
Oleksandr Fedorov . 2025-04-21
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Good service and good quality. Thanks for Prabeen’s service.
Yingrui Wang . 2025-04-21
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All was so good the service was anusha And was Very well
Berta Del Campo Herrera . 2025-04-21
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Great meal. Need to get more flavours in the Postfix 😁 Thanks Prabeen
Andrew McLaren . 2025-04-21
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The service is excellent and I recommend going to the employee, Anusha
Khalid al naimi . 2025-04-20
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Fantastic atmosphere and awesome customer service
Naganjaneyulu Jampani . 2025-04-20
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Neeraj was fantastic and he was sharp and fast , nice food and nice delivery.’
ola magaji . 2025-04-19
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Pratima was really helpful. Excellent customer service!!
Tanvir Alam . 2025-04-19
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Pratima was amazing with great customer service and look forward to being served by her
World Class . 2025-04-18
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Pratima was very helpful and polite Great service Thanks
PHIL Jacks . 2025-04-18
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Good people, Good food, Good environment, Nice and clean. Im loving it thank you guys
Sabbir Hossain . 2025-04-18
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I am coventry based ,came to royal albert hall for a concert , and this is best service ever regarding customer care, the manager during the night time I guess her name is anusha was so courteous and friendly 👍😊🙏, keep it up
Femi Taiwo . 2025-04-17
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Fantastic food and great service
Hassan Hassan . 2025-04-17
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Good food great time Good atmosphere
milon mohammed . 2025-04-16
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Atmosphere is good food is tasty
Kamal Bhuyan . 2025-04-16
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Great food and is relatively clean. Served well by neeraj and hes very friendly
Gibb Pojj . 2025-04-15
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Perfect. Neeraj. Everything ok.
María . 2025-04-14
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Very good service, friendliness of the staff.
Laid Bouabdallah . 2025-04-13
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Excellent service!!! Specially Rupa!!!!
ushantha wijekoon . 2025-04-13
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Enjoyed the food, good ambience Great time. Good and tasty I recommend to visit once and enjoy the food
Silpa Telugu . 2025-04-12
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Massive wait after order and drinks machine not working but selling drinks on machine still.
Matt Bennett . 2025-04-08
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Neeraj was very helpful and very polite and the service was amazing
Noor Naoum . 2025-04-08
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Thank you Kamal keep up the good work !!
The Budtender Cannabisclub Lanzacana . 2025-04-07
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Thank you harry will come again
Danish Ali . 2025-04-06
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Great spot and very friendly employees!
Anushka Shetty . 2025-04-04
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Everything is bussin’. The service was awesome. Everything was very clean and I loved the sprite. You can refill the cup as much as you like (even your water bottle).
Fien Verstraelen . 2025-04-04
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An amazing staff! So gentle and polite! They deserve more than 5 stars
Priscilla Bello . 2025-04-04
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I have ordered 2 Doritos king box chicken melt, in which i have received 2 hot drinks as per my choice. One i have ordered hot chocolate as hot drink for which i have received white foam as per picture instead of hot chocolate. The Doritos chicken sticks which i have received is not cooked properly and it is like elastic. I was literally very hungry after my job Atleast imagined burger will be good so i can have but when i started taking bite of it the patty was not cooked properly and there no melt as shown in the picture below. I went many burger kings in london which is yummy and full filling. But today was my unpleasant experience for me. I would have come and ask if i was not inside the station. Sorry to say it is not accepted to treat customers like these even if you’re busy take ur time and try to cook it properly give order correctly. Worth waste of money. Thankuu
harichandana kommareddy . 2025-04-03
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I often visit this fine establishment, and without doubt is one of the best burger kings in London. The free refill policy really puts it above the fast food restaurants of its kind. I spoke to a great employee called Harry as well lovely bloke.
William Larkin . 2025-04-03
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I enjoyed breakfast there are one lady janhavi she’s very kind super service
Yuxuan Xia . 2025-04-02
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Normal burger king. Handy to fill a late night snack.
Paul Cooke . 2025-03-30
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Everything in the order was incorrect and cold yet again and i really dont want credit.
Seun . 2025-03-28
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I visited the restaurant today to collect a delivery for Uber. I found the manager to be very rude when speaking to myself and shouting at me asking me to move in am aggressive manner. The manager os not a good role model for her team.
lisa . 2025-03-26
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I came to collect an order and the manager was extremely rude shouting at me when I entered the shop. I will not be visiting again.
oussama kajraoui . 2025-03-26
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Amazing experience best waiter is david
koussa marc . 2025-03-23
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Thanks for amazing service David! 💪🔥👏
David Serero . 2025-03-23
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Waste of money. Their burgers don’t look anything like what they show you on the order screen. A £8 burger is so small and below average. Spent £14 on a meal and still ended up leaving hungry.
Hashir Khan . 2025-03-17
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Oh no. Will not be Burger king any more.
Shamima Aktar . 2025-03-16
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It was an illusion destroyer, but you have to eat something at 2 in the morning
Dániel Peszleg . 2025-03-16
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Very very large, with two floors, everything very clean and excellent service, the food is normal, somewhat dry, but like any burger king.
Roa Ham . 2025-03-16
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It's 1 am, the place is advertised open till 3am and for some reason it's closed. I travelled here just for nothing.
Davide Finot . 2025-03-11
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David (Night Manager) was very friendly.
Josef Hughes . 2025-03-10
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Thank you David for your excellent service, it was my best experience in a Burger King ever.
Onaika . 2025-03-10
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International whopper day and the staff made everyone feel so welcome. Hyped us up and delivered wonderful food!
Joseph Stoneman . 2025-03-05
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Really great! Pratima is quite helpful and nice.
Zewei Zhang . 2025-03-05
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I really appreciated our service made by Pratima, she was very kind and available.
Melissa Muratori . 2025-03-05
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Please don't ask your customers to give you a review before they have been given their food let alone eaten it or even taken a bite! It looks desperate to up your reviews. How about caring about the service you provide and the quality of the food before jumping on people for reviews in a queue. Learn from this and do better!
Louiza Senaini . 2025-03-05
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Great fast food experience. Fast service! Anusha is great.
Angelina . 2025-03-05
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Best Burger King near Gloucester Road tube.
Simon Addison . 2025-03-05
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Extremely good service, had a good time and good food !
Jasleen Kaur . 2025-03-05
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We recently visited the BK Gloucester Road branch and were so impressed with the staff greeting to aid with any help and the speed of our orders. We were impressed in particular with staff at the entrance, kiosks and front counter with their service.
A L (AJ) . 2025-03-05
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Anusha was really great and lovely
Charlene Kok . 2025-03-05
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This is not a great place to dine. The staff were absolutely unfriendly and not helpful at all. Everything is via online orders. There is room for massive improvement by providing better customer service and cleanliness. Management needs to come in and sort this out or this outlet will definitely get closed or taken over. Would not recommended this. I am sure there a better places around to dine where you and staff are respected accordingly. Thank you and have a great day 👎
Robert / Ranjiv Lal . 2025-03-03
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Delivered quickly and the breakfast was delicious
Darren . 2025-03-01
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Excellent as always, never been to this one before, pleasantly surprised by the speed of service, especially being in London, the food was hot and the staff friendly.
Scott Sidebottom . 2025-02-27
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Great restaurant indeed. We have been coming here for some time but have noticed a great improvement with the service. Staff are great . Restaurant is very clean and spacious
Mavis Maureen . 2025-02-25
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I come to this Burger King every chance I get, not just for the food, but for the fantastic staff—especially Kamal! In a fast-paced world, it's refreshing to be greeted with such kindness and friendly service. Kamal always brings a smile to my face, making my day brighter with his positive attitude. Great service, great people, and a great start to my day! Highly recommend this location!
Matthew - Linge Long . 2025-02-25
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Cold! Barely warm…I’m not far from Gloucester Road. Just in paper should have been in container to keep warm. Disappointing
Vanessa . 2025-02-24
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it was missing the straw for the milkshake. It was also missing the condiments, ketchup etc....
Karim . 2025-02-22
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Visited Gloucester road London. Two adults three children and had the kids eat free code. Couldn't order at the till as this is not possible. Couldn't order on my phone as no service so had to try the kiosk machine. One child is vegan. No vegan option for children so had to order adult meal. So now I'm ordering 3 adult meals! Couldn't get the machine to accept my code so asked for assistance. Finally I have a complete basket but I'm only allowed one free child meal despite ordering 3 adult meals. Not how I interpreted the t&c's. What a con. When meal was delivered to table our adult cheese burger was smaller than the child's plain burger. We only had 4 portions of chips and no coffee. After 10 minutes I returned to the till to hear an oh sorry we forgot to bring the rest! Very disappointed disallusioned and disgusted that vegetarian or vegan children are not recognised. Not only that, this so called deal with my grandchildren cost me much more than it should have done. Have deleted the app and won't use burger king again.
Kay Adams . 2025-02-21
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Fantastic service from the crew Kamal even during the peak lunchtime on Whopper Wednesday!
Angie Kim . 2025-02-20
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I ate there a week ago, and I did not like the preparation of the food, as whoever was preparing the burgers was without gloves to put the ingredients in the burgers, and this is not healthy.
Abdulrahman Al Raeesi . 2025-02-19
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food arrived very cold; very upset with the service
Rita . 2025-02-14
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I came this place to eat something I saw this man shouting with the delivery driver with the bad words I don’t like the service at all specially this man I think he racist I recommend this man is not to be in the customer service
Mohammed Al-taher . 2025-02-14
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I went with my seven year old son to get some lunch and the order came quick and was absolutely delicious! Washroom was clean as well! Decent price too!
Bogdan Belcescu . 2025-02-09
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El pedido no ha sido recibido. Bajé y no había nadie y pone entregado. He vuelto a hacer el pedido pero he pagado 2 veces. mi pedido era el 0004
Ylenia . 2025-02-07
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Ordered a 5 pound combo, everything was nice
Bastián Araya . 2025-02-06
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food was cold refused dilvery requested a refund
Yassin . 2025-02-04
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I mostly come here for my lunch and I get the experience the best customer service also I’m not gonna lie burgers here taste better !!! And I love it 👍🥰
BKays Vogue . 2025-02-03
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I don't know how the food tastes, because the waiter didn't let me eat it. He held it in his hand and asked me to give a good review in front of him. Although it's strange, I still respect the customs here in the UK. I have to give a good review before I can eat the meal. (My review does not include the food)
weixin lin . 2025-02-03
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never got our food and refused a refund
katy . 2025-02-03
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Revamped, nice music, staff were excellent. Food was to be expected.
Jason Bouwman . 2025-02-02
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I recently had a satisfying Burger King experience. The food arrived warm and was great. The restaurant was very clean as well which enhanced the experience overall.Staff are very polite and kind..kudos to the manager for the wonderful training to the staff. I will definitely come again and recommend it..
teja sree . 2025-02-01
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Great atmosphere!!! I had a whopper meal and it was superb. The staff were also friendly and helpful.
Edwin Hammond . 2025-02-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great food and Michele was great to us. athe hospitality is one of the best in London. Go for it.
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The burger was certainly tasty, but man, man, what a lot of money for a coke (small bottle), milkshake, portion of chicken pieces, burger and fries.
9 Opinions
Been twice - both times place has been empty. Remarkably my 2 friends and I were denied entry even though it was 9pm on a Friday and the place was 80% empty. Bouncer said we had to book (after staring at my trainers and looking me up and down ) With idiots running this place, it won't be open for much longer.
1565 Opinions
Staff are great, fab service - efficient and friendly. Food okay but it is TOO LOUD in there. Why do they play the music so unbelievably loud? Makes it impossible to hear your dinner party guests without shouting, it’s like eating in a nightclub but in daylight. My throat hurts from shouting over the music. Twice we asked the waiter to get the DJ to turn down the music. This improved the atmosphere immediately, but the DJ increased it yet again. Please, Ours, control your DJ. It would have been a 5 star review from me if not for that.