Burger King in Peterborough

Porbably one of the best burgers ive ever had !!

Everyone was nice, food was nice and warm

Ask for knobcheesy chips and a knuckle sandwich. You won't be disappointed with either!

Very good experience when I visited amazing service and staff

Good customer service and nice friendly staff and very helpful.

Burgers were cold 🥶! Fries were good

Ironic is not enough to describe the experience of eating from this “fast” food restaurant. I’ve never seen a group of people move in slow motion like that before. Apart from being incredibly frustrating, it was also incredibly unnerving. It was as if the staff were being telepathically controlled by a kind of alien with a learning disability. What made me feel gaslit, like I needed to question reality, was that every staff member moved as if the counter was some kind of temporal flux, where all that was beyond it was an alternate, slower, stupider reality, that I could only observe from a place where I’m shackled, at the mercy of this purchase. In conclusion, go somewhere else so the staff aren’t so burdened with fulfilling their purpose, so those who don’t read this review might not have to write one like it.

I recently visited the Burger King Queensgate branch for their lunch, and I decided to try the Chicken Royal, Cheese Bites, and Whopper meal. The Chicken Royal was juicy and packed with flavor, making it a satisfying choice. The cheese bites were delightful; they were crispy on the outside and gooey inside, adding a nice touch to the meal. The Whopper, as always, lived up to its reputation with fresh ingredients and a perfectly grilled patty. The service was efficient, and my order was delivered promptly, which I really appreciated. Overall, it was a great fast-food experience, and I would definitely recommend this meal to anyone looking for a tasty lunch option at Burger King.

The service is generally quick, making it a convenient choice for a meal on the go. However, during peak hours, it can get quite busy, which might lead to longer wait times. The atmosphere is casual and family-friendly, making it a suitable spot for a quick bite with friends or family. Overall, Burger King delivers a solid fast-food experience with tasty food and reasonable prices, making it a go-to option when craving a burger.

“I recently visited Burger King, and the experience was great! The food was fresh and flavorful – the signature Whopper was juicy and cooked perfectly. The fries were crispy and golden, and the service was quick and friendly. The restaurant was clean and well-maintained, providing a pleasant atmosphere for dining in. Definitely a go-to spot for fast food lovers!”

Greedy with their bathrooms, trash over the intercom is supposed to be music I guess.

I placed this order and it took over 1 hour 30 mins to arrive. This seems to be a common occurrence ordering food through this app. More takeaways are turning up late and some don’t turn up at all. I’m going to drive to the restaurant myself from now on.

Food was so good and hot and staff was friendly

Food is really tasty and staff was helpful

It's not often I go into Peterborough, so when I do, I like to get a BK. On this particular day, I went in for an early lunch, about 11am. It wasn't busy, in fact there was no one being served. I go up to the till to order, as I start ordering, the manager comes along side the person at the till and asks if I'm paying cash or card, I respond that I'm paying by card. She then tells me that I have to use the machine, I told her I don't want to use it, and why can't they accept a card payment at the till, she just rudely responds because it's cash only at the till. Personally, I think it's a lame excuse. I don't like using the machines as I find them unsanitary. It's known that some people don't wash their hands after wiping their ass, they then touch those screens. So no, I won't be forced to use them. I ended up walking out and going elsewhere.

Got address wrong deliever guy was great and bought to diffrent address.

Useless can't even take an order properly and I could see other people in the drive thru had the same problem. Staff bad attitude. Would give 0 stars if I could..

Such good food and very helpful staff , highly recommended

Really good food and nice staff

Food quick to the table and still hot

i came again , not disappointed ,amazing as always

The food was outrageous 0/10, in the picture the food looked delicious but once we got it they burgers were tiny and tasted like the heatable burgers from Aldi. My coke didn’t even taste like coke and the chicken fries tasted like they were dipped in the toilet. Please do not waste your money here, MCDONALDS ON TOP!!!

the lady manager came out as loud as anything cursing with delivery driver , not how management works in my books also something spilled on table got my jacket soaked as window seats aren’t lit very bright

Awful place , avoid . Can't get served , told go to machine. Of which it dosnt do plan burgers even when typed in explained this , still told nope use machine! I'm stood at counter , Anna stood other side next to there till , still no 😳 not everyone is a robot or wants to use machines . Will sending on formal complaint. Oh food review is accurate as chips was cold last time i used , a few weeks back , when you could do crazy old skool things , like order at the bloody counter ! !

I was disappointed when my food got here as it was cold and the chips were hard I am not going to be ordering from them again

Missing more than half of my order

Absolutely horrendous service. Waited over 20 minutes for food, asked a lady called Oliwia how long it was going to take. She was very rude. I then expressed this and was completely blanked. Seemed to be bossing people about more than helping out. I am aware it was busy as its Saturday lunch time, but other fast food places manage a quick service. I’ve always known them to be slow. The food was just chucked into the bag, with no care at all, and the burger was falling apart. New staff needed I feel!

I ordered a whopper with some onion rings two lots of onion rings and a nice cream and I got double whopper with nothing in it and it was half an hour late

Shouldn’t take over an hour for 1 portion of chips and 1 burger to make it to my door. Let alone arrive stone cold because it’s been so long. Mmmm cold soggy chips, just what I wanted when I physically can’t stand to cook for myself👍🏼

Burger King was...Burger Kings, its what you expect...Good.

I ordered a meal and another portion of fries and didn’t get the portion of fries

burgers we're burned and tasted really horrible. chips undercooked. worst burgers order ever received.

Visited here today to order food to go upstairs to find that absolutely stunk of rancid urine ended up coming downstairs to eat shame we’d already ordered otherwise I would’ve left to then noticed that people behind the counter were chewing gum sorry will not be returning or recommending they couldn’t even get our order correct but soon rectified with apologies.

Food was all cold when we it was delivered, was missing a burger and had the wrong burger sent from the vegan menu.

Good food and service for fast food restaurant

I've been using Burger King for years and today is the worst service and meal I've ever had, order delayed nearly an hour and arrived cold!!

amazing place to eat, will 100% go again, fresh meat, friendly staff and cleanliness is not an issue

I was hungry and all I can say that my money was spend well. Hot food at affordable prices and that too with a good speed of service.

Cold, oily and tasteless. Couldn’t even eat it. The delivery guy had such an attitude too. Won’t be ordering again and Just-eat don’t care if your meal is ruined. They’ll refund you with £2 worth of credit to spend with them again! :)

Good food and enjoyed the Ben & Jerry’s cookie dough ice cream. Pretty good fast food location in Peterborough and it’s next to the Queensgate shopping centre.

Got my order completely wrong. My son is now got no food now we have to order from somewhere else I will not accept the order. I want a full refund.

Would not recommend here for customer service. Went in after work (with dirty hands) and needed to wash my hands. Staff refused to let me wash or sanitise my hands unless I bought an item and got a code on receipt. Staff refused to help and were very unhelpful. Customers asking to wash their hands should be allowed to do so before ordering!

Great atmosphere and customer service.

Friendly delivery man. Nice food.

It's always one of the best places to get a cheaper meal.

Quick service and foot piping hot, so that's a bonus. Have downstairs and upstairs seating. The only downside is that the toilet has code access. Which is strange. It's upstairs also so having to go back down to ask for the code.

I ordered a family meal deal and didn’t receive the right amount of food one missing burger and 9 chilli bites.

40 pounds for mini burgers ?? that's a joke. no more

It took a over an hour and a half to be made and delivered and when it finally arrived, items were missing from the order. The restaurant would not answer the phone to rectify the issue.

Very quiet on a Saturday. The upstairs seating was literally deserted. Looking at the menu, the pricing is more than McDonald's. No surprise it's quiet. I needed to use the loo before grabbing a drink. But the toilet doors were locked. We decided to go to McDonald's instead. Sorry.

Order delivered MISSING LARGE FRIES. Where are they???

Great place to eat. Staff is amazing. Still no big king xl tho

Ordered food at around 1850 didn’t arrive until 2040. Food was also cold.

Ordered my food at 2:51pm and it arrived at 4:38pm and the food was cold therefore I would like a full refund for my order deposited back in to my bank account pls

Best huger I have Don’t miss out on the chilly jam buger

Food was cold, chip boxes were barely half full. Disappointing considering the price.

I believe that the driver stole two of the most expensive items in the order!!!

didn't receive my monster I ordered and my chips were cold

Horrible service, ladies at the till rejected to take the payment today. They directed me to the machines. I don’t feel comfortable using them, I insisted and they were still adamant They said I had to use machines. Your service is 0 out of 100. I walked to five guys who took the payment on the till

Food never arrived driver refused delivery

Service was bad. God hot chocolate workout chocolate ( after was told machine doesn't work).

I waited for an hour and 5 minutes and I didn't receive my food, I will never order food through this app again, please I want my money back in my account and not in a voucher

One of the best burgerkings I have been to, very family friendly store and great customer services, anna the manager is the best!

sent a single instead of a double whopper kinda sad but still ate so 🤷

chips were undercooked, onion rings soggy, and request for no salad in one burger and not the other was the wrong way round. Really disappointed

My order is showing delivered when it has not

Love it! Wanted to go back for seconds! Lol we need more burgers kings in the world!

food arrived old after waiting an hour

Really small inappropriate seating downstairs no access to toilets without buying something first missing items from order and have to pay for sauce except ketchup

Slow service, got the order wrong, *ridiculously* expensive for what was awful tasting food. And the whole tired decor upstairs and downstairs - plus the filthy floors - led to a thoroughly disheartening experience. Literally won't be back.

took around 1hr 15 to come and was cold when it got here

I love Burger King but what can I say. The bun and lettuce were nice. The chips and chicken burger were like rubber. I don’t understand why cause Burger King are normally the best but last night I wish I’d stuck with good old maccy’s! Not good what you expect when you pay good money!

Best fast food restaurant in Peterborough

Very chill place, Staff helps other people.

Outer bag was open. Fries box was open. I did not eat because of this. When I asked the driver why the outer bag was open, he was very unprofessional.

Left my food outside . That's not good what if I get poisoned?

Very slow looked like only 4 staff working toilet locked service was slow the machine to order one kept refusing cards staff to busy to look at it

The food was cold and also he didn’t know where he was going

The staff were friendly and efficient

Order took over an hour to arrive wasn’t hot

the food wasn't very hot chips cold normally really good not today

From the moment I walked in I was greeted with brilliant customer service and accessibility, the wait was barely noticeable as I got my food so fast and not to mention it was delicious! 10/10 would recommend to anyone and everyone

Waiting outside my house to accept delivery. Car with 3 people in, guy said we are bit lost, left and picked guy up with order then delivered. Food delivered cold, had to heat in microwave :-(

Courier on time. Food hot and delicious

Good service Food was good and delivered on time

Have not received my order and its saying its been delivered

Quick service, better junk food than other joints!

Its's a shame we can't attatch pictures. Fries under cooked and cold. Loaded fries look like some ones has spat a bit of cheese sauce and bacon onto the fries. My drink was left in the bag, so the bag fell apart and all the food was cold. Will I be ordering from here again? No. Will I be submitting a complaint, with pictures, to whomever oversees the burgerking franchise in the UK? Yes. Enjoy.

I ordered a whopper and got cheese sticks inside a bun! shocking

Ordered 2 burgers only 1 in bag - not happy

Food was cold when I got it and not hot enough

Such a nice place and amazing staff

missing 2 dips what includes in share box.

burger seemed burnt round the edges and tastes funny. Also was not warm

driver didn't deliver to my address tracking didn't even show him nearby he stole my food

I’m not happy with my food being delivered to the wrong address when I clearly state my address and post code. I also had to go out my house to pick it up so what’s the point of having it delivered. Very poor service

**Exceptional Service from Oliwier at Burger King** I had an outstanding experience at Burger King thanks to Oliwier and his colleagues. During my visit, there was a mix-up with my order, but Oliwier went above and beyond to resolve it quickly. He coordinated seamlessly with his colleagues, showing exceptional teamwork and dedication. Oliwier’s friendly demeanor and proactive approach ensured I left satisfied and impressed. His commitment to customer service truly stands out, making him a valuable asset to the Burger King team. Highly recommend!

I keep meaning to write this review to commend this branch of Burger King on not only the quality of food but also on the lovely, friendly and professional staff member, Bethany. She is always so pleasant and welcoming whenever I visit this particular Burger King! She should be commended on her hard work, and greeting me always with a smile. Thank you Bethany, you are doing a grand service on behalf of Burger King!

highly recommend this place very clean very tasty burgers with fair prices, will definitely come again.

Ordered at 15.33 and didnt arrive until 16.33 The time it was to arrive kept moving onwards. I think they lost our order