Based on 3.697 opinions finded in 3 websites
Based on 3.697 opinions finded in 3 websites
Nº 553 in 866 in Dudley
Opinions
Great food, great staff, great technology
Hadvarr . 2025-05-22
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Very good service, clean environment, lovely food.
Daryl Earnshaw . 2025-05-10
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Very clean restaurant and quick service and good customer service from staff
Pardeep Kaur . 2025-05-09
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Very quick and fast and hot and tasty
Deven Cheshire . 2025-04-26
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Very nice tasty would recommend
Michael Houldey . 2025-04-26
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Lovely hot meal, fresh and tasty! Recommend
Ruth Amos . 2025-04-18
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Nice hot food, quick service and good customer service
Nile pearshouse . 2025-04-18
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Quick friendly service, food was lovely and hot!
Emma Beckett . 2025-04-15
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lazy staff they work very slow every time wait 20-25 minutes for even small oders plz swap the staff with faster people
jorife . 2025-04-13
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Lovely, friendly staff. Great vegan choices 🙂
Stephanie M Simmonds . 2025-04-10
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A very nice restaurant had the double cheeseburger and onion rings a very nice experience 👍
CjC Adventures . 2025-04-06
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The only Burger King I like. They put the right amount of salt on the fries (no too much like most of the places) and staff are very kind. Big W for the guy from drive thru window
Apostol Eugen . 2025-04-05
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I came here for lunch and the service was great. I spoke to Brandon and he was very welcoming and gave great customer service. Will 100% come again!
Jessica Porter . 2025-03-31
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Good food clean place and chill atmosphere can’t complain and good deals with the app
Marnz . 2025-03-31
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great food and very friendly atmosphere + workers.
Summer Ward . 2025-03-31
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What a joke of a place. Ordered food and received no burgers at all. Just the fries and drinks. First time I've ordered a Burger King. What a bunch of clowns they are that work there. How hard can it be to put a burger in a bag
Chris Robertson . 2025-03-29
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Brilliant food and lovely workers.
Lyndon Wood . 2025-03-22
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Excellent customer service and lovely food 🤍🤍
evie . 2025-03-22
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Place was pretty empty (around 4 other people in there) but the tables & floor were dirty. Staff are friendly and prompt, but could really do with a good clean.
Steph Darby . 2025-03-20
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Went for our tea while visiting the Black Country living museum. Didn’t have to wait long and no problem with ordering or the food.
Stuffy . 2025-03-17
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Great service, fresh food never had an issue every time I come in with my son for lunch/dinner and they are very welcoming
Priya Kumari . 2025-03-15
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Very delish. F’in heavy with the chili cheese bites. Ts 𝓕𝓻𝓮𝓪𝓴𝔂
Bruh Bruh . 2025-03-07
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Really friendly staff and very helpful with any enquiries! Lovely atmosphere in store, I would recommend to anyone!
Elizabeth Sansom . 2025-02-17
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service was quick and the food was hot and fresh
alicia yo . 2025-02-11
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Thank you for the excellent service
Justine . 2025-02-10
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Excellent service from the young lady behind the counter. She doesn't normally work there she said. But a credit to burger king. Friendly personality.
Graham Helman . 2025-02-09
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Food came quickly, was hot and fresh. We enjoyed it
Paul Moulsdale . 2025-02-08
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Order was wrong and food was cold
hayley . 2025-02-07
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Half a drink freezing cold food I'm fuming about my drink it's less then half a cup full
Kelly . 2025-02-04
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The Burger with bacon/onion rings was cooked with quality, delicious with the added fires and no issues with delivery. Thanks
leon . 2025-02-04
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items missing and arrived cold. followed delivery on tracking who went all the way round typical foreigners
Mark . 2025-02-02
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milkshake was like plain milk all melted which spilt out of the bag onto the food which was cold and soggy
Christine . 2025-02-01
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Food took an hour and forty minutes to arrive and was (unsurprisingly) stone cold. Total waste of money.
Robert . 2025-01-31
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Wrong order and food was cold very sad as I’m starving
Lauren . 2025-01-31
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Food was stone cold uneducable burgers and freezing cold sides
Jacob . 2025-01-30
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Both meal drinks had only half a cup full when they were large and medium meals both meals were cold my drinks were supposed to be frozen Fanta but was just watered down wet drink was a joke
Brooklyn . 2025-01-28
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time frame continually changed. food was cold as had our drinks in same bag right on top of food.
Susan . 2025-01-24
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Great atmosphere,clean food was hot and tasty and great service all round highly recommend 10/10
doctor Dpf . 2025-01-24
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Excellent service as allways from jenna and steph. Would recommend
Scott Whitehouse . 2025-01-21
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the burger was freezing, clearly sat in the side and no cheese left in chilli cheese bites as overcooked!
Shinika . 2025-01-21
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Was a really good experience, cellise and Jenna were brilliant and handed me the food very quickly
Susan Jones . 2025-01-21
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All the burgers were rock hard, was like eating rocks
Robbie Collinson . 2025-01-20
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The order was delivered on time and by a friendly guy. The order however had items missing (Chillie Nuggets and Strawberry Milkshake) and the whoppers were both cold and missing elements that make them the king of burgers….!
brian . 2025-01-19
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Staff are all really friendly, service quick
Stacey Wright . 2025-01-16
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Food was very hot and fresh also very fast took less thank 2 minutes from ordering highly recommended
cameron blewitt . 2025-01-16
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Service was fast and staff really friendly!
Leonardo Fonseca . 2025-01-16
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Good burger king to visit, quick and enjoyable
Lukus Costello . 2025-01-13
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Quick, cheap and good. Very clean and lots of sitting space.
Andrei Iacob . 2025-01-13
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My order was delivered but items missing plus tge milk shakes was all empted out In the bag when your paying £20 odd pound for your food you expect better will not use these in future
Joanne . 2025-01-12
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nice food but the burgers and chips were cold and the chicken royale was warm very disappointed this was a birthday meal 👎
Angela . 2025-01-12
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Visited on the way to Grandad, friendly clean place. Really helpful staff.
Griff Goes Gaming . 2025-01-11
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Lady Manager working tonight was rude and being racist to Asians she was shouting on customers burger king should take notice
Irfan Ali . 2025-01-11
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The best Burger King in the Midlands (probably the world). Extremely helpful as I ordered food with the app at this restaurant (by mistake) and turned up at Brierley Hill. When I eventually arrived at Castlegate after being told I was at the wrong restaurant the Castlegate staff prepared the order again. Hot and fresh, as the original order went cold. Brilliant food, brilliant offers and brilliant service with brilliant smiles.
Tof Islam . 2025-01-11
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Chips was cold when they arrived
Robert . 2025-01-10
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A burger and a fries should be hot , not cooked hours ago
Adem Onalir . 2025-01-08
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really nice customer service and lovely food
Blexssed . 2025-01-07
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Spent 3.50 on a tango ice blast came half full and then the fries and onion rings were stone cold for the money you pay it’s absolute terrible food
Danny . 2025-01-05
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Order number on bag was wrong after telling the driver the correct number food was all wrong chicken burgers instead of beef burgers blue ice drink instead of strawberry. Milk shake all had to go in the bin don't like chicken and don't like blue ice
Dave . 2025-01-04
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food was freezing cold, soggy chips , completely awful service . will never order from here again. food has all gone in the bin complete waste of money just not acceptable
jessica . 2025-01-04
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food was good , delivery guy early & polite...
Steven . 2025-01-03
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Really friendly staff, quick service and very clean.
Matthew Cook . 2025-01-03
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I didnt receive my food not one single item
Thomas . 2025-01-03
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one tomato, size of a cherry tomatoe .on a Double Whopper no onions..no sauce.. disgrace
Suraj . 2025-01-02
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Choice of vegetarian/ vegan burgers & decent sides.
V . 2025-01-02
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Great customer service and great food as always. Highly recommend
Busy Bodyz . 2024-12-30
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Food was horrible threw all of it away, the fries were old barely any cheese on there and like no bacon the like chicken royals bread was hard.
Gabija . 2024-12-26
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Never turned up saying delivered but havnt got my food
Adam . 2024-12-26
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Time kept changing going later and later and all the ffod came cold
Stacie . 2024-12-24
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Came here to get away from Christmas bustle. Was perfect. Staff were attentive and very helpful. Both kids enjoyed and were given crowns. I wolfed my burger and was delish!!!! Spot on!
Nick . 2024-12-23
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Lovely food, lovely helpful staff. Always enjoy coming here.
Kirsty Crowe7n . 2024-12-23
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I don't mind this place. They're quick, food is ok and the atmosphere is also great. There's not really anything else to say about this. Like most other burger king.
Ian Jones . 2024-12-22
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The food and delivery were great!
Andrew . 2024-12-17
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Food was completely wrong. Right receipt, wrong food! Over £30 wasted! All because no one can be vigilant at their job
Kelly . 2024-12-17
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half if the order was missing and I still got charged
Catherine . 2024-12-16
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not the best food I've had and don't think I will order again
Peter . 2024-12-14
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Food was stone cold waste of money
Andy . 2024-12-14
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Friendly helpful staff and food prepared quick and fresh! We really enjoyed our experience!
robert woodhall . 2024-12-14
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the food was stone cold, chips where appallingly soggy and had no flavour. the bacon on my burger was barley cooked and the whole thing was just very sloppy. I would not expect this from here since the fries I usually have are nice and crispy. donf know what happened but sort it out burger King. disgraceful
Lisa . 2024-12-08
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whole order was completely wrong.
Katie . 2024-12-07
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Ordered 4 meals they delivered 2 meals drinks missing and 2 burgers fries and drinks missing also food cold tried calling and they don't answer disgusting the way they think they can get away with it reported to just eat now got to wait 7 days nothing but a joke
Steve . 2024-12-07
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Placed this order at 7:30. The estimated time rose from 8pm to finally getting my order at 9:55. Had NO option to cancel at any point. Unacceptable. Requesting a full refund as I had to wait two and a half hours only for the food to arrive cold.
Nathen . 2024-12-07
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Food is fantastic, very highly recommend
kyran Worrall . 2024-12-02
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It was amazing the food was to die for and would definitely go again
Matt Garfield . 2024-12-02
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asked for it to be plain it want
Callum . 2024-11-29
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The Christmas decorations are beautiful
TE Vans . 2024-11-28
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The staff here are incompetent. I had to wait 30 mins for my food the other day because they got it wrong TWICE!! This isn't the first time the same thing has happened here and when you approach them about it, they have attitude. Avoid I would...
Chris Harper . 2024-11-24
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All good but it was only a normal whopper not the double
Chad . 2024-11-22
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Got served by a woman called Cj, she took her time to go through with me about what I wanted to order. Very friendly very polite lady will definitely be returning because of her. Food was hot and was fast with the service
Babar Kk . 2024-11-21
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Really great experience at BK today. Food arrived really quickly. We had two 1 year olds who loved the food too and there were plenty of high chairs for us to use.
Lisa Reed . 2024-11-19
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Food cold left chips would like a refund
Callum . 2024-11-18
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things missing and the food was freezing who puts milkshake in the same bag as hot food ?
Sarah . 2024-11-17
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Had a lovely Saturday morning treat this morning, the food was piping hot, cooked freshly and tasted amazing! I didn't want my fries to end! My little boy loves burger king and particularly enjoys eating in. The restaurant is spotless and a very chilled vibe!
polly Butler . 2024-11-16
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Food was cold but arrived on time
Abigail . 2024-11-10
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food was fresh hot and it was fast aswell and manager jenna and sue was polite and respectful
Brodie Subhan . 2024-11-10
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i can’t stress this enough but this burger king is honestly nothing but amazing, the staff are so up beat and jolly the manager jenna greeted me and help us decide what to eat did a great job another member called she was up beat and friendly with a quick speed service , and i can’t forget the spotless dining area me and husband sat in
Cellise . 2024-11-10
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very polite fast delivery much appreciated
Jayne . 2024-11-10
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food was cold, no straws for drinks. drinks not mixed properly.
Matthew . 2024-11-09
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great food and fantastic service by staff
Solaiman Marrakchi . 2024-11-05
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Second visit, second time an order is incorrect.
James Pearson-Jenkins . 2024-11-04
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Really dry no sauce in burgers.
Charlotte . 2024-11-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Cannot fault the quality of the food at all. The issue I have is the portion size. I thought it was a child’s portion. The landlady was so kind and understanding and advised that it was controlled by Marstons. Sorry Marstons but for £10 I’m sure you will see by the photo that I was shocked by the lack of food for the price. Again, the food quality was superb but I couldn’t get over the portion size and looked around on the table to see if I had missed something. Great place. Great staff. Marstons need to do something about it because I had one foot out the door before the lady came over to see the disbelief in my face. Thanks to the lady, I might think about coming back.