Burger King in Glasgow City

This bk always seem to be surprised when they have to make any food. They are slow, and they have no desire to be any better. If you do go here, either don’t go through the drive through, or if you do, do NOT pull to a parking space while they make your food. This only seems to make them slower. The manager of this place should be ashamed. This is a poor poor service.

Love the food. Service not so much. Waiting 17 minutes for fast food in a quiet restaurant was rubbish though. My order was on their screen so it’s not like they couldn’t see it. Just got ignored.

Unhelpful staff because card machine was dodgy. Food moderately warm considering its a supposed fast food. Just awful won't be back.

Went in for some lunch after work, was greeted by lovely staff and friendly faces! service was so quick and efficient, will be back

Visited this Burger King at Springfield Quay Glasgow for my birthday tea visited on Saturday the 16th of December at 6:24PM seats comfy staff were amazing food came out in 5 minutes food was good got a medium 6 chicken nugget meal a cheese melt king box and a BBQ king box instead of a crown I got a activity page and crayons very impressed well done Burger King 🧡🧡🧡

Had a burger King after not eating fast food for a while. I always regret eating burger King and this was no different.

Después de una visita al cine en Springfield Quay, llegué aquí buscando un refrigerio sabroso. Gran error. Los artículos servidos no se parecen en nada a sus fotografías anunciadas. Debería ser un delito en virtud de la ley de descripciones comerciales. Me lancé al clásico queso doble. ¿Qué es clásico? Me encantaría saberlo. Mira mi foto. Estas son las hamburguesas más delgadas que he visto. Tuve que enviar una expedición para buscar el queso. Son tan pequeños que en los Estados Unidos se venderían como un control deslizante. También bastante insípido y poco atractivo.Con una porción muy pequeña de papas fritas incluidas, este desastre cuesta 2. 99) Mcdonalds está haciendo una promoción similar para una Big Mac and Fries por solo 1. 99) Tampoco es el rey de las hamburguesas, pero es mucho mejor que esto. Todo estaba tan seco que tuve que pedir una pequeña tina de salsa de chile dulce para darle un poco de sabor a las hamburguesas.La tina pequeña de 99 p de helado Fusion Crunchie tiene una mejor relación calidad-precio.Aproximación con precaución. Parece que hoy en día es cuánto podemos tomar de usted por el más pequeño que podemos escapar dando a cambio.Vivimos en un mundo de centavo por la avaricia del vendedor.

food was good no soft play for my 2 year old to play but wass a good visit clean staff friendly enough juice is horrible

Más conveniente que una opción medida, matando el tiempo después de un viaje al cine. Por qué en estos establecimientos nada se parece a los anuncios de fotos. Este es un típico "tirarlo a ti", nunca comida rápida. No muy limpio. Detrás de las fichas de mostrador de servicio por todo el piso. Un peligro para el personal en sí mismo como lo pisan las virutas se vuelve resbaladizo. Las hamburguesas son sosas, sin sabor. Los aros de cebolla están empapados. Las patatas fritas estaban bien al igual que el té caliente. El personal, como siempre, son solo niñas pequeñas, pero en esta rama son amables y habladores. Solía ser que en América un viaje a Burger King era muy superior, pero los estándares también se han reducido, lo que hace que todo sea una experiencia gastronómica poco saludable, perfectamente descrita en una palabra. . . Comida indigesta.Necesitamos a Carl's Junior aquí. Incluso eso no garantiza que su calidad en Estados Unidos viajará sobre el gran estanque. Mira a Tim Hortons aquí. Nada tan bueno como lo es en Canadá. ?

El personal no tiene ni idea de lo que están haciendo cuando se trata de la higiene que he venido antes y me sirvieron nuggets de pollo congelados que no se quejaron porque no quería comida más vergonzosa, creo que pueden ser de aproximadamente 3/4 decente el personal que realmente entiende el servicio al cliente vio al gerente en su teléfono, lo cual es una ética de trabajo vergonzosa, tampoco vio al gerente lavarse las manos después de estar en la tienda, recomiendo encarecidamente a la gente que se mantenga lejos de aquí ¡ya que el personal recibe un trato horrible!

Absolutely disgusting the staff have a lack of hygiene staff are sitting on there Phones when should be dealing with customers or cleaning

Tiene que ser LA COMIDA DE COMIDA RÁPIDA más poco profesional en la que alguna vez he estado. Entonces, por contexto, tuve una mala experiencia en la ubicación de BK en Buchanan Galleries antes de ir a esta ubicación. Como compensación, la oficina central de BK me envió un cupón para un sandwhich. Ahora, esto era realmente basura ya que había gastado más de 11 libras y simplemente quería que mi comida fuera reemplazada. No abrí el cupón antes de obtener Springfield Quay. Entonces, cuando llegué y presenté el cupón, fueron realmente desagradables y poco profesionales al aceptarlo. Diciéndome que tenía que usarlo en un lugar determinado, pagar extra por los ingredientes, etc. Así que cuando finalmente conseguí mis sándwiches, me di cuenta de que habían estropeado los dos y puesto coberturas que no quería allí. Entonces, fui al mostrador y simplemente les dije que solo quería queso, encurtidos y cebollas en la hamburguesa. Actuaron como si yo estuviera equivocado y trataron de decirme, un hombre maduro con un título, que yo fui quien desordenó mi orden. Ahora, esto realmente me molesta porque no solo me estás diciendo lo que dije, infiriendo que soy incapaz de recordar lo que ordené, sino que también es poco profesional. Eso fue en mi primer sándwich. Volví a mi asiento y abrí el segundo, mi sándwich de pollo y vi que no habían puesto queso allí. Una vez más, subo, cortésmente, les digo que solo se suponía que había queso allí. Una vez más, el gerente, una pequeña dama blanca, se enoja mucho porque es mi culpa. En este punto, lo tuve. Dije que me contactaría con una empresa. Por un lado, para informarles de lo poco profesional que es el personal en este lugar, pero también para informarles de cuán insatisfecho estaba con la "compensación" que me ofrecieron en un pedido de 11 libras que obtuve. Un cupón whopper difícilmente sería suficiente para eso. Ni siquiera pedí un whopper, así que limitar el cupón a UN emparedado fue una basura total. Envié ese correo hace más de 3 meses y no he vuelto a escuchar NADA del servicio al cliente de BK. Los he twitteado, los he puesto en una caja de Facebook, etc. NADA. NUNCA gastaré un centavo en BK en el Reino Unido nuevamente. Esto NUNCA sucederá en los Estados Unidos y las corporaciones lo habrían estado haciendo de inmediato. Totalmente disgustado en todos los niveles con esta organización y aliento a TODOS, para evitar esta ubicación y Burger King UK en general.

Service was quick and the was food tasty, the building was a bit run down though. You can't really go wrong with burger king

Actually walked out of this Burger King as staff ignored me due to chatting with each other floor and tables were dirty not a nice place at all

Llegué a conducir a través del chico del otro lado tres veces mi orden no oyó, así que me pidieron que manejara y le dije que mi orden fue devuelta a casa. Pedí panceta con hamburguesas con queso doble y un anillo de cebolla, pero obtuve un simple doble. El lugar de las hamburguesas con queso es una inmersión dirigida por lo que parece estar abajo y las salidas no estarán allí de nuevo

After a family day out, we went to Burger King. Used a voucher on my app. Wish I had got name of young guy that served me. He was so pleasant and hand helpful. Great staff at the Quay.

La peor comida rápida que he tenido. . . Frío y sin sabor y personal que no me importa menos. . Como no servían hamburguesas, preguntó palitos de mozzarella eran frías y empapadas y no sustituirá, cuando nos quejamos. . Los suelos estaban sucios y mesas, personal que parece más interesado en charlar en sus teléfonos móviles que sirve a los clientes. . . No volveré aquí y que no se lo recomendaría a cualquiera

Mi hijo y yo fuimos para un agarre a morder. Tuve nuggets de pollo (siempre) y él tenía una hamburguesa. También teníamos tamaño Fanta y helado y patatas fritas cada uno, lo que costó £6. 70. No está mal, supongo. El personal era aburrido y monótono, pero era educado y buenos modales. Pero cuando me senté me sentaba en medio comido hamburguesa, que libra arruinó mi jeans. La mesa personal luego limpian, pero sigue siendo un desastre, niños gritando, y muchos más. Casi perfecto: - |

He dado este Burger King muchas oportunidades a lo largo de los años, pero cada vez es decepcionante como el último. El restaurante es siempre sucia y con basura. El personal siempre conseguir su orden equivocada, peor cuando usted toma distancia y no soltar hasta llegar a casa. Yo opté por revisar mi orden antes de irme y sí cada vez que dejan una hamburguesa. Me hace pensar si están tratando de engañar a los clientes. En varias de mis visitas me he encontrado que se agotaron de elementos específicos del menú y lechuga en hamburguesas puede ser floja y marrón. Necesitan mejorar en todas las áreas.

Fuimos justo antes de la hora de cierre. Pero la chica que estaba en el mostrador era muy amable y me explicó que están cerrando y sólo puede tener llevar. La comida era buena.

I work in the casino on Springfeild Quay and I cannot express how welcome Shannon makes me and any colleagues or any of my relatives feel when we go in, she is very bubbly and always happy to help and go the extra mile for her customers. I have never been to a fast food restaurant where the staff are half as nice as her. I would like Shannon to be noticed for her fantastic customer service.

Fuimos a través de transmisión a través de la cual es sólo en efectivo de un cajero automático, no sólo las comidas sabor horrible, estaba muy claro que se enfriaba en el microondas, la pelea estaba seco y se rompió, además de las patatas estaban frías. Llamado el restaurante me dijeron que esperar a hablar de gestión para que el teléfono se colgaron. Pésimo servicio de principio a fin, comida por debajo de la media y por debajo de la media.

Title says it all really.Came in here to try the black burger bun (ages ago)Burger tasteless, dirty tables everywhere and no napkins in self service area.Avoid in future!

the meal was as usual slightly above average but nevertheless still good the décor is fading with time needs a little refresh the staff are great very helpful and always on hand when you need them

The burgers were tasteless and small.There was a spillage on the floor the whole time we were there with just a sign next to it. Tables were not cleared. There were no napkins or milk and no tissue in the toilet.10 minutes after we arrived and were eating, they locked the doors due to a technical fault. Many people went to the door to come in and left.

Very convenient location.Excellent friendly service with very short waiting time.Extra value discount offers make the experience even better.Good fast food.

I went there twice, last year and this year. My boyfriend and I tried to order ice cream (which was specially advertised at a bus stop near the restaurant), but in both cases we were told that 'the machine is broken'. We went on to the next Burger King somewhere in the city where we were told the same thing. Coincidence? Probably not. It wasn't very late, before 8 pm so you'd expect them to still sell ice cream, or at least if they've already cleaned and switched off the machine, I'd like to be told so. Staff was not very friendly either.

Came in with my grandchildren and daughter in law, the place so was clean, you could eat off the floor. The staff were so helpful, no problems at all, the place was quite busy as I recall. The meals for the wee ones were accompanied with a toy, they went out of their way to get one for a girl and a boy. Drink choice was great, refills are free, burgers were sumptuous plus there was great chips for me. A 10 out of 10 would be my score, I'll ba back soon, because I fancy some more!

Même s'il s'agit d'un fast food et que l'on ne s'attend pas à une cuisine élaborée, il y a un minimum que ce burger king n'a pas. Venus un soir en famille dans ce fast food pratique car proche de l'hôtel nous avons reçus un accueil glacial, les tables et le sol étaient sales, la nourriture peu avenante servie sur un seul plateau alors que nous étions 4. Nous nous sommes installés à une des rares tables propres et un salarié nous a demandé de changer de place sous prétexte qu'il devait faire le ménage, qu'il n'a pas fait tout le temps où nous étions présents. J'ai eu la maladresse de renverser une boisson, j'ai aussitôt nettoyé le sol avec des serviettes, les salariés m'ont regardé faire sans apporter une aide. En résumé, à éviter !

Undercooked cold burgers served by totally inexperienced staff who do not have any customer service skills at all after complaining about burgers being cold was told burgers were allowed to sit under a hot plate for 10 mins no sorry not food I wish to eat or somewhere I would visit again no apology then seemed to dissapear from the front counter .McDonalds from now on Burger King outsells you in every way I'm afraid

Came here for a quick bite on the way home. Took ages for our order to be ready and there were loads of people in the same boat. Can't really call it fast food!

Pase a este burger king para desayunar y las opciones son mas limitadas que en otros burgers. Estaba al lado del hotel. precios normales

Visited this Burger King. We were served by a boy who was obviously training. He was very courteous but the inexperience shone through. Someone should have been helping him. The actual restaurant was freezing, door wide open!

Went last night and received a great service. Boy who was workin was very helpful and very efficient.

Forget the hard press that people give fast food establishments. When you are hungry and a Burger King is at hand who cares about the critics. I like this particular eatery and it does the job fair and square. It's clean efficient and the staff work extremely hard. Thumbs up!

had a meal from this burger king and it good the burger wasn't dry and the cheese was melted and the drink was cold and the fries were reasonable

Boa opcao para cafe da manha, restaurante vazio, ao lado do hotel, uma curiosidade: se vce comprar acima de 3 pounds na loja Poudland ganha cupom para sanduiches :)

Rather a wait for service at counter ,should have more staff on food is reasonable priced And have specials

What's to say .are you a Mcdonald's or burgerking person.i normally can only get to Mcdonald's but burgerking gets the vote.on taste.mcdonald is slightly cheaper.

只能看图点餐，不过味道还行，人均5胖子，可以了。国内英译为汉堡王，各种汉堡，薯条，但是没拿到ketchup，还是沟通问题，国内的英语六级过了，还是听不懂，哎，扯远了！

I'm not a big fan of fast food restaurants but this one was ok I guess.The staff was nice. The food was good.

Ideal pra quem não quiser arriscar comer nada diferente. O burger king é o mesmo em praticamente todo o mundo.

Busy restaurant at Springfield QuayThe night I visited, was nearly full and perhaps staff were struggling a little. However the food was spot on and the server was polite and helpful

If you're in a rush, as we were on the way to the Hydro, then this is a great option. Quick service, bright and cheerful and food just what you'd expect from Burger King.

Went here for a quiet "business meeting" with some of my hommies and had a table in a quiet corner with a fantastic view over the bay, man this place should charge a fortune the food is immense I had something called a "whopper" and baby let me tell you the missus has had a few of those in her time but this was something to write home about

Visited yesterday with my family, had to clean our own table and when ordering the food the girl brings the tray to the counter, let's another customer handle and open up a cheeseburger to see if it was "plain" only for the lady to realise it wasn't her order, so the server then proceeds to give the tray to me informing me that it was my food!! This is so unhygienic!!! Our burgers were cold so sent them back, no apology just asked if we'd like new ones or a refund!!Visit bk regularly but won't be back, poor show Burger King, poor show!!

My brother goes here every week.Reasonable prices, and service usually ok. Toilets are bad, and hand dryers not working.Needs refurnished as showing age.

the staff were very efficient and the service was above average the cooking was excellent and the surroundings were average easy to access and find parking was good

The gentleman that served us was exactly that a true gent and engaged with me in conversation. I felt like a valued customer which can be very rare in fast food establishments. Plus, the frozen lemonade was truly delicious, highly recommended.

You know what your getting at a BK but it's the staff in this branch that make it either enjoyable or horrible, some days you get really happy helpfull staff that make you feel welcome then another day you get Mr or Mrs grumpy, I won't name names, the staff know who they are.

Na Escócia é muito difícil a comunicação,pois o inglês deles é bem estranho e os atendentes não fazem o minímo esfoço para te entenderem.

The staff were good: the young man who cleaned the tables worked non stop without supervision; he would be an asset to any company. Apart from that - the situation is central but the atmosphere was grim and the prices high.

the burger king at the Quay,wins hands down as best BurgerKing chain.Service friendly &quick.Staff always cleaning up.I love the ice cream &have it on every visit

We purchased a number of large meal burgers. After the meal, I noticed a sign advertising Caramel Frappé's at £1 each (free if purchased in advance with some meals). However, the server said it was £4.18 for two after I ordered them. I challenged this but they (including a member of the management team who intervened) said the special offer was only available if purchased in advance with the meal. Several of us kept looking at the advert, just in case we had missed something but there is nothing about this condition there. I guess with the offer for just a few days, they know they will miss the scrutiny of Trading Standards officials and take a chance.No more kids treats out at BK from now on. There are lots of more honest establishments near by who will value my custom. I just don't like dishonesty, trickery, poor ethics, or whatever you may wish to call it.

Went here on Wednesday for a bite to eat and for £3.99 got a whopper meal with a latte. Excellent value as Burger King can often seem quite expensive and the coffee was excellent. I ordered my whopper with no pickles and this ensures its made fresh and the staff had no problems with this. There was a small queue and it did seem to take longer than usual to move, but I was pleased with my visit and will be back. Perhaps just my local burger king