McDonald's Anniesland in Glasgow City

Having purchased 2 sausage egg mcmuffins through drive through..when I stopped 2 minutes away to eat the muffins they were like a brick .they had been grilled to a brick .absolutely solid..unacceptable I complained to mc Donald web who passed the complaint to anniesland branch 3 days later and still no communication from them quick enough to take your money .always check your food before you leave.

Only been here a couple of times food is always great today I had a double cheeseburger and that was the BEST burger I’ve ever had from any McDonald’s

I received a Big Mac with a fly inside the burger tonight. Disgusting.

Useless !!! Totally messed up the order, half of the food missing and was cold when arrived. There's plenty of other McDonald's in the area, don't waste your money with these guys

Ordered triple Cheeseburgers x 4,absolutely unedible due to salt content,don't know why they would put salt in Burgers anyway.

Every single time you order on just eat the incompetent illiterate staff at anniesland cannot give u what u have paid for EVERR?!! Do management care???? Absolutely not Order from great western road if you can thier can read and pack a big correctly,

Very busy McDonalds, however our order was taken promptly. Food was lovely and everything accounted for.

Quick, friendly service and value for money meal.

Los trabajadores constantemente daban malas miradas dicen que allí se aceptan mascotas, pero en realidad no hay las fichas nunca están frescas y siempre viejas secas o empapadas y un montón de adolescentes vapeando!

Ordered triple cheeseburger plain (no sauce, salad, etc) and got a chicken mayo with salad? ? ? What?

they do not ever rememeber to include fries in the order, i’ve had several occasions where they have forgotten 1 or more items and the food is freezing.

Busy but wish more options as the menu is a little bit tired needs a bit more zing .

No menus to read and decide. Silly adv screen

I only use the drive through but no complaints staff friendly food hot and one of the rare McDonald's that give you your order with nothing missing

Too high price for size food. Huge minus

Ordered online made a point of ordering from anniesland instead of great western road because GWR cannot get an order right no matter how simple the instructions are. They just cannot remember to put ketchup in which I pay for everytime. I called up Anniesland after I ordered and spoke to some idiot girl and asked her to please remember to send the ketchup I paid for. I gave her the order number specifically and emphasised that I had this problem so many times and please to get it right. She assured me the ketchup would be in the bag. It wasn’t then when I called the restaurant I had to try five times until I I got the same idiot in the phone telling lies saying she put it in the bag. I told her it wasn’t in the bag and she told a lie saying it was then said to me she didn’t care for the way I was speaking to her simply because she knew she had messed up and couldn’t even be professional enough to apologise and take accountability for it. Very rude girl and clearly can’t follow simple instructions and I will be calling her manager later today for her attitude on the phone !

Food was stone cold, cheese wasn't even melted on burger so not any fault with delivery

The staff need washed and learn what hygiene is 🤮posted a video online DO NOT EAT FROM HERE

Food was good and service was great, only drawback was a bunch of school kids who weren't at school hamging around outside the main door vaping.

Order was 100% correct. Not trying to be cheeky, but u don't see that every day, so credit where its due. Cheers.

All wrong items sent, cold. Part refund not worth the bother. Avoid.

missing items I.e garlic mayo sauce for my chicken selects. 6 nuggets and tomato sauce missing and it's on the receipt

Food delivered in a reasonable amount of time, and at least the hot food was still tepid, and the ice-cream hadn't melted completely, thanks McD, there's many a restaurant that can't even do that.

Order was missing items and got no sauce with my meal waste of money everything is plain mcdonalds not getting an order right usual and chips were freezing don’t know why I keep going back here

Food was of a good temperature, all items accounted for and was delivered in good time, perfect handoff at door. Great.

Food was fresh and worm deliver time changed by ten minute however all food was freshly made

I never recieved this order. I notified just eat at the time and have heard nothing.

When I brung me order in house and opened it up the drinks and ice cream where on they’re side spilled everywhere and even when I carried it in the coffee was burning my arm because of this

tea no milk asked for apple pie got chocolate pie

Nice & warm for a change, was edible. Thanks

missing big mac missing 3 straws missing sauce

Never received my order. Marked as delivered but not received.

it wasn't the delivery driver it was the restaurant, it kept updating me saying the restaurant is preparing your order it kept changing the delivery times later and later even when the driver was in the restaurant. after waiting all the time the burger was crushed deliberately by the looks of it and there was items missing.

missing items again but now they are refusing to give refunds for this shocking service!!

Missing half my items absoulete joke

Order had no juice and missing 2 fries and nuggets

perfection and thoroughly enjoyed as usual.

Fast food was fresh and really warm

Brilliant food came correct and warm!

my food saud it was delivered it never turned up at all so they need a code to dekiver

NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS NO DIPS

No sauce that was payed for again every time it happns plus no straws n empty chips pkt wae all cgips in bag

juice was spilled everywhere and didn't receive my burger

No dip included, which I ordered, but there's no way to report.

quality of fries were poor, they were hard and inedible and the BACON double cheese burger was missing the bacon!

Hash browns were cold and hard. The sausage and egg muffin tasted stale and looked as if it had been sitting for hours before being sent out.

Order says green tick and been delivered but nothing has been received?

Excellent Service! Would highly recommend! Delivery Person went out of his way for me and he made my day. I don’t know his name but he deserves an Award and pay rise!

2x Hamburger happy meals ordered. 1 medium fries. Medium fries not in bag. 2nd happy meal fries only had 10 fries. Fries were cold and stale. This was not due a late delivery as the delivery was fast once the restaurant confirmed order was out.

Food was cold, not the drivers fault

Terrible lugar terrible buen orden siempre mal de elementos faltantes a los gerentes no les importa el personal son inútiles , lo suficientemente rápido para tomar el dinero y no rectificar errores y nunca contestan el teléfono ! Probablemente porque saben que se debe principalmente a quejas, debería cerrar o volver a contratar a nuevo personal de gestión

I would give zero stars if i could. I did not receive my order, i have ring door bell footage to show no delivery was made, just eat refused to refund me.

You keep finding new and inventive ways to get the burger wrong, this time it was a roll and onion. I dont understand the confusion. Its a cheeseburger without the beef, dont remove anything else, just the beef.

Driver is extremely nice. Very friendly. But McDonald’s is a let down with the food being cold.

Orders drink was only half full and got a chocolate orange ice cream instead of which the galaxy caramel that i wanted shocking work ethic whoever did the order need to check the orders more thorough from now on

Drinks were missing from my order!!

The guy didn’t no where he was going food bags were all ripped and food was Cold shocking

Appreciate the free side, but one wrong thing can ruin an entire meal, there is no onion or sauce on the roll and the chips are cold and stale, my dogs wont even touch them.

for once I got the correct order & on time 👍

Extra fries not in delivery, again.

Delivery never came and driver stated it was delivered. Only explanation is driver has stole the order. And this is terrible as order was for my to children with autism. Terrible service and dunno how they give ye a code butb delivered without code

Order was stone cold, bag wad torn open !!! & driver never followed delivery instructions & no customer service shown. If its a problem to show basic courtesy then simple answer......don't do the job!

Happy Meal arrived without the content!! One unhappy child. Get it together when making up orders! No wonder you are receiving bad reviews when your customers do not receive what they pay for! This isn’t the first time to have happened either.

Food cold driver couldn't use door entry system or speak English suggested I came to front door and I am disabled able to speak English then no more orders from me

Food stone cold, ice creams melted and spilled everywhere and items missing. Absolute shambles.

chips could be warmer but was good 👍

perfect meal delivered with a lovely smile.

fries where stone cold,hard and inedible,burger was cold with the cheese looking as if it had been put in as an after thought

I ordered a coffee but got a coke, typical

food good as usual, used the toilet before drive home clean and tidy

Reheated dry chips. 2 double Big Macs thrown together by a 5 year old which was also dry & a missing mcspicy burger & a delivery driver that can’t read a map. But hey what do you expect when it comes to McDonald’s. 100% won’t be ordering from here again

everything arrived quickly and was lovely and warm

hire people who actually know how to leave chips in the fryer for the right time 🤣 or simply don’t get a job if ur no gonny do it right. absolute morons man

freezing bang out Wayne's food no worth eating

fantastic food and great service

Food was really cold by the time it got here

we ordered 3 meals with 3 juices and only one showed up, my big back was all over the bag so your job correctly

Food was freezing cold and missing nuggets and a mayo chicken

More fool me for ordering from here. Never once had an order correct. Shocking

I ordered a double quarter pounder and got a double big mac delivered instead this restaurant sucks they can't even read an order properly.

They never pack my sauces, which I pay for.

food arrived warm and nothing was missing

Missing fries and ordered a plain burger you sent me one with everything on it! Incompetent staff!

Food was freezing cold when it arrived and I was given the wrong milkshake order.

Delivery driver was very polite

food was overcooked to the point I wouldn't even give my dog it too eat

Turn out I never received my meal now for the 7th time in absolute ragin tbh what a joke this can’t keep happening I am going to the papers about just eat so angry for this too keep happening because everyone has money just to flin away

Ordered and paid for 2 strawberry milkshakes and was sent one fizzy orange.

Despite my buzzer number being on the order, the courier pressed all of my neighbour's buzzer and not mine. I ended having to go out to see what was happening. Food was freezing!

Great food fast delivery service 👍

everything was freezing cold all fries went in the bin there is nothing worse than reheated fries i only stay on kelvindale which is around the corner i can pick up food myself and make it home on time for it being warm still shambles 20 odd pounds on a mcdonald’s and half the food is in the bin

Ordered two milkshakes one was basically cup of ice cream. Also ordered 20 chicken nuggets to share and yet again no sauces. Sauces come with the chicken nuggets and they never do so technically my order was not complete.

Waited at empty drive thru for 5 mins and no answer. Walked in and said i was waiting in drive thru to the girl and she didnt respond and couldn't have cared less. Was then told the system was down and I would have to wait for 10 mins. I promptly left.

£35 order. No sauces (including the ones that were paid for), no straws for milkshakes. The McFlurry (open top) delivered not even in a bag, just in the courier’s pack. Food hygiene should give the place a visit.

Delivery driver phoned me while sitting down the street calling me names because he didn’t want to leave the car and then drove off and never gave me the food

Three times in a row and mcdonalds at Anniesland can't get my order correct. No dips. Same as the last two times.

Missing items. Always with this McDonalds. Are staff incompetent. Two meals missing chips and sauces

Fries were dry and cold, part of the order were missing, they gave me orange juice but I am allergic to oranges! Not happy

McRib is terrible now. Not what I remember from years ago. Bag was ripped opened and I'm sure some chips were missing.

Arrived earlier than estimated time, not really warm, missing an item from my order 😕