Burger King in Solihull

Tabinda was very friendly. Asked us how our food was and ensured a welcome stay while we ate our lunch

The service was super fast and excellent customer service. I suffer a bit while placing order in the kiosk, the staff helped me place the order. Food is just the same burgers king stuffs.

Very fast service but relatively expensive for a bk

Order was ready in a minute, and the staff was friendly and helpful!

the staff were amazingly helpful and very friendly for me and the family 😃

Nice atmosphere with great ambience..Quick Response with smile in the face of front staff.

The Burger King at the airport provided a pleasant experience. I tried the Vegan Royale, and it was surprisingly delicious! The patty was flavorful, complemented by fresh lettuce and vegan mayo, delivering a satisfying bite. The bun was soft and well-toasted, adding to the overall texture. Service was quick and efficient, even during the busy hours. The staff was friendly, and the cleanliness of the outlet was impressive. While it’s fast food, the Vegan Royale felt like a great plant-based option for travelers seeking a quick, tasty meal. A convenient stop for vegan-friendly dining at the airport and felt good with the atmosphere

My partner and I ordered our food, but upon its arrival, we found it to be unsatisfactory. When I approached the staff on duty to seek a resolution, the lady who served me at the counter responded, "This is how it is, there is nothing we can do." This response was both dismissive and unhelpful. We were hoping for a pleasant dining experience, but unfortunately, this incident left us quite disappointed. We requested a full refund on the day, but the staff refused.

Happy to eat at burger king, kind staff and good environment

The food was alright, but the staff there was keep making noise with the chair while cleaning the restaurant. This makes me feel not welcomed to stay there. She could do her job in another way, a quiet way. Not recommended

Food was delicious,I just love it.

Awful just charming poor standard burgers out at double normal Price nowhere to run to , nowhere to hide

The experience is great and the food quantity is good as per the price. Lovely service as well!!

Mohan and Jameel are two gentlemen yiu can meet in Burgerking

Absolutely loved my burger king today. The food was quick and the staff were very friendly and helpful. Would stop by again when I’m flying out next.

Delicious food and excellent service

Not recommended at all. Food served cold and dirty tables. I asked for bbq sauce and been told its 50p extra. What a joke this is.

Food was hot and amazing service

Food was nice 👌..Good service by Jyothi 🤗😊…

Welcoming representative and pleasure to be served. The was fresh and hot. The eating was very clean, and the tables cleared frequently.

Excellent service, The staff were so polite and helpful, particularly Ms jyothi was amazing

Not bad, but lacking in sauces.

Food is excellent, staff is friendly and helpful. Absolutely satisfied. 😊

I had amazing service at Burger King today. The manager Jameel was very friendly and his service was superb.

Quick and friendly service by jyothi ...I enjoyed it

Can't fault the Burger King here. It was literally the best food I had during my entire visit to Turkey. Staff were friendly, quick server, OK price for an airport and better portions that back in the UK.

Burger king staff are generous and always up for a good conversation! The food is always amazing!

Mohan is like a guy who you can meet once in a lifetime Very friendly & funny

Had an early flight so I ordered a breakfast meal with a medium coffee, to go. Right off the bat, the person taking the order had a very unwelcoming attitude and kept looking me up and down, even after I had paid and gone off to the side. Whoever poured the coffee decided to cap mine with the lid of a cold drink, instead of the usual plastic hot cup lid. People before me who had coffee had a standard lid, people after me also had a standard lid. Why was I given the incorrect one? Not only did it not fit, the coffee was so hot that it started to warp the thin plastic lid. I tried to keep it on as best as I could since we had started boarding but how thoughtless and dangerous is that... what would their excuse have been if it was someone who wasn't as careful and just grabbed the cup to go? Hot coffee all over the place and their hand? Ridiculous.

Had the Chicken Royale with some mates and we all felt sick after it so wouldn’t recommend but could just be the production on the day.

Impressed by their service, highly recommend to all of people

Staff Mohan was so friendly and Very Happy with Food And Service

Rimsha was a great and had great customer service

Very good service nice and efficient.

Perfect! The staff is so nice!!

Staff are very polite and food came very fast

Good service and as usual always burger is awesome

Harpal gave fantastic service!!

Perfect service thank you lovely girl help me with sauce

Very speedy and friendly service.

Delicious food and fantastic service

Mohan is the best Guy you can meet in a life time

Mohan is like shahrukh Khan of Burger King❤️

Great customer service by Mohan.

Thank you Mohan for your excellent service.

Just what I needed this morning lovely bbq chicken burger and chips and a great range of fizzy drinks to choose from staff helpful and friendly too thank you everyone 🙂😊

I was really impressed with the service at Burger King, especially from Rajat. He was attentive and made sure my order was perfect. The food was served quickly, and the overall experience was fantastic. Highly recommend!

My experience at Burger King was excellent, thanks to Rajat's outstanding service. He was very helpful with my order, ensuring everything was perfect. The food came out fast, and I left very satisfied. Great job!

Harpal was really helpful and provided a professional service with a smile.

I got a dry Burger without sauce, meat dry without spices. And mess on the tables everywhere. 🤮🤢

Great, efficient service!!! Highly recommend

Mohan gives you the best customer service ever 🔥

Overpriced under cooked, had bacon cob with 1 small slice of bacon for around £4, and all the other extras looked like they came from kids meal

Joythi and her team are amazing and they give great service.

Best service , food came quick and was very fresh , best burger King iv experienced in Birmingham

Bit more cheese on those bacon cheese fries lads

Good customer service and front staff helpful

Good service, the people at the counter are really sweet. But this outlet didn’t have much vegetarian/vegan options, and the burger was too bland.

Burger King. Birmingham Airport, departure lounge. I do enjoy a Burger King and even though I was spoiled for choice with all of the other outlets, I still chose a Burger King Whopper, I ended up regretting that choice. Why, when a customer conveys his gratitude for the food he has ordered and waited for... is it necessary to be handed it without as much as a glance from the short, ignorant waitress? I'm not at all racist but sometimes, I fear, no matter how manners one might be, it is often met with ignorance from someone from another "culture". I am accepting of these other "cultures" but am perturbed by a severe lack of manners or decency in acknowledgment. I am reconsidering my choices now whenever I consider a Burger King in the future. Order made at 18.30 on 9th Sept '24 Adjacent Wetherspoons. Where the wife enjoyed Wetherspoons Spicey wings. Maybe I should have too.

Kayleigh was an exceptional customer service representative. Polite. Friendly. Not at all pestering when asking me to do a review. She was a goddess among women and I can confirm I am writing this of my own free will. Also, food was edible, which was a plus. Thank you, Burger King for an exceptional experience in burger eating.

Had a lovely time at Burger King at the airport. Kayleigh was ever so lovely and patient with me and my Autistic Daughter, at a busy airport my daughter can get very overwhelmed but all the staff where very accommodating to our needs.

Kaylee was really helpful and friendly

Mohan is the best person you can meet there 🙌

Food was quick hit and tasty staff were polite and friendly

Food was great. The staff was friendly and nice service. jyothi at the counter was really patient and helpful with our complicated order.🤗☺️

All tables dirty on the ground full of rubbish and leftover food.I do not recommend just seeing this dirt, you don't want to eat

Excellent service and good by Ayesha 👍

Very friendly people, chicken nuggets are way too small

Kaylee and her colleagues were friendly, polite and efficient. One thing though: all the favourites advertised above the counter were double whopper or equivalent sized burgers. Maybe consider advertising a few single whoppers as well. I did enjoy my Single whopper meal.

Good food and fast service, Kaleigh was very helpful.

Great place for a fast food in restaurant

Great fast service with hot food 😊

very demure very mindful very cutesy

Mohan is the best guy you can meet there

Very nice food and very fast, friendly and helpful service from Mohan!! I will come back soon. Thank you.

Very Friendly place to have food with family while travelling. Well behaved staff specially Mohan was really helpful . Loved their service 🤞🏼

Mohan was very kind enough to get my order at the earliest, during my final call for my flight. Grt service Mohan appreciate it.

Food was served alot faster than expected, kudos

Food and service fine. Prices stupidly high which is the same as all airport restaurants.

Aisha work so hard & her smile is infectious ,, only thing was no coke zero on the machine , still enjoyed our meal 👍👍👍

Ayesha is kind,hard worker, smiling at the customer at all times. She’s nice😇

The machine got stuck, the receipt didn't come out, the money was taken away, and I didn't get anything.

Great breakfast served quickly with friendly staff

The customer service here provided was excellent. Staff were polite and professional. Order came as described and promptly on time. Very good Service overall. Would recommend.

Onion rings were 5 pieces of leather smallest burgers I have ever seen not value for money at all go wh Smith and get a meal deal food here is terrible!

Good services given by Jaswinder

Very good , good quality ,good staff experience

I asked for a large portion of chips and the Jaswinder kindly assisted me. Jaswinder was excellent and assisted me with my order…very friendly, kind snd generous with her assistance- thank you so much… 😊

Great tasty food. Like the bottomless drinks

Mohan is the best, true gentleman

mohan was lovely and friendly. great staff and great food too !!

Mohan and Zara were absolutely wonderful, I had such a stressful experience and they brightened my mood!!

There was a lovely lady who distracted our son to get off his phone and do some colouring in and word searches.

Customer service was terrible. I asked for a sachet of mayo and I’ve been told it’s 0.40p for 8gr of mayo 😒 The burgers are ridiculously small for their price and the chips were tasteless and raw. Overall, an amazing experience what can I say…

Excellent facility very clean and tidy. Staff very attentive and friendly. Highly recommend this Burger King

Lovely service , at Birmingham airport, food very high standard, staff supremely helpful and polite, ⭐️⭐️⭐️⭐️⭐️’s guys

Ordered at the self service till and was ready within 5mins. Fanta iced drink was a bit sweet but nice

rajar is the perfect gentleman he help pick out my breakfast because i was unaware of what the menu is he went over & above to help & made me a special sandwich & he also accommodated me with my coffee he really is an asset to the team he’s converted me to Burger King ⭐️⭐️⭐️⭐️⭐️🤩

Fast response, nice staff, very clean

Right, so half of the drinks were out at 10am in the morning. I think the service should be much better considering that you are at the airport. The staff need a customer service training as well. Overall ,not happy with the Birmingham airport burger king , the one that is at the departure. It's 2024. Cmon....standards should be much higher...