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4.5

Based on 650 opinions finded in 2 websites

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Nº 67 in 599 in Solihull

Nº 1 of 5 Japanese in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..prawnbeautifulsushiporksalmonprawnsrollchickenramenrice

comment_iconOpinions

Delicious food with many options to pick from. The customer service was exceptional; the staff went above and beyond by providing me with a vase for my flowers. Overall, Kibou is a good choice for anyone looking for great food and outstanding service. I highly recommend it!

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H K . 2024-10-30

MORE AT Google

We ate very tasty sushi. The table at the bar was a bit noisy, the staff was friendly and accommodating ❤️ the food was served gradually.

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Lisa Monika Wanninger . 2024-10-27

MORE AT Google

Rude staff and tasteless sushi.

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Hash . 2024-10-25

MORE AT Google

I visit this restaurant regularly, it is a fantastic place to meet with friends and for date night. The atmosphere and decoration is cosy and unique. The food is unreal, it is so freshly made. On occasions the staff sometimes have been a little rude but the food makes up for it.

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emily . 2024-10-24

MORE AT Google

Good food, service, ambience and friendly staff. Food was delicious and good value for money. Ticks all boxes, can’t wait to get back!!

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Rohit Singh . 2024-10-24

MORE AT Google

Went this evening for my wife’s birthday - this is arguably one of the best meals we have had in a long time! The service was excellent from start to finish - attentive without being stuffy, which is my favourite. Particular favourites were the crab bao bun, the scallop tataki and the wagyu nigiri! The chicken nanban and the chashu were unbelievably tasty too! Will definitely be coming again to try other bits on the menu.

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Arunava Banerjee . 2024-10-21

MORE AT Google

Service was amazing from the whole team the server Amelia was amazing helped us with everything and all our questions.The food was amazing definitely will be returning Well done to the whole team at Kibou

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Charlie Condon . 2024-10-20

MORE AT Google

Good good, not outstanding. Excellent customer service.

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Victor Martinez . 2024-10-20

MORE AT Google

Was an outstanding night, our server Amelia was amazing and very polite.Would definitely recommend to go, will be returning very soon

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Braydon . 2024-10-20

MORE AT Google

Haven’t attended yet - due to go this evening but not impressed with the customer service on the phone so don’t have high hopes for this place.

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malveen mann . 2024-10-17

MORE AT Google

Food and staff were excellent. Great atmosphere

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Stuart Lunn . 2024-09-29

MORE AT Google

Best sushi in and around Solihull! Absolutely recommended

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Danilo Capitanio . 2024-09-27

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2nd visit here for us, really nice setting, friendly staff and varied menu. The veggy sushi is awesome.

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Paul . 2024-09-23

MORE AT Google

The food was outstanding, and the overall dining experience was excellent. Highly recommend!

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Arash Fayyaz . 2024-09-20

MORE AT Google

Great place, unexpected, good sushi and attentive service. Only proviso is the appalling western Muzak. When such an effort has been made in atmosphere some Japanese classical music would be so much more appropriate.

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Tim Cranmore . 2024-09-19

MORE AT Google

員工親切盡責,上菜速度適中,不用等太久。食物美味,魚生新鮮,拉麵湯底濃郁,炸物鬆脆,壽司米粒煮得剛好,和牛肉味香濃,入口即化。

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Leung Sze Ki . 2024-09-18

MORE AT TripAdvisor

Visited over 8 times, one of my favourite foods in Solihull. Highly recommend it to everyone. Their salmon is very fresh, Volcano Roll is super nice.

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QIONG WU . 2024-09-16

MORE AT Google

Just been myself and husband (27) taking my grandpa (98) who had never had Japanese. Food and atmosphere were great and staff were incredible. The man running front of house was lovely to my grandfather and let him try some sushi before choosing his dish as he was hesitant about the raw fish having never had it before. Made us feel very welcome. Great set menu deal as well.

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Verity Bacon . 2024-09-04

MORE AT Google

Awesome Japanese experience! Great food, great staff. The restaurant is located near car parks and easy to access. Well decorated with a lot of taste. The food offering is complete there's a bit for everyone, fabulous drinks selection, Japanese sake, gins and whiskeys, great cocktails and all the classics beers and wines. We had a great time and we will visit again!

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Stephane Picon . 2024-09-04

MORE AT Google

Booked to eat here for my husband's birthday and we were not disappointed. Friendly greeting and drinks served straight away. The waitresses were very knowledgeable about the food and explained in detail what things were and made recommendations which was very helpful. We shared 5 different dishes which were all superb. The wagyu tatami was exceptional but we loved every dish. Would definitely return to eat here but make sure you book in advance as it gets very busy. Great atmosphere in the restaurant and you certainly didn't feel cramped at the table which was great.

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Bethan A . 2024-08-23

MORE AT TripAdvisor

Lovely and cozy atmosphere, staff are attentive and cheerful. Great food and very well presented. Much appreciated for the kind seat arrangement for my elderly family member. Definitely will go again!

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Discover43702936965 . 2024-08-20

MORE AT TripAdvisor

My first visit to a Japanese restaurant, did not disappoint. A very helpful waiter took us through the lunch menu giving a full explanation of the dishes and food was fabulous.

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Global749034 . 2024-08-19

MORE AT TripAdvisor

Some of the best sushi I've ever had, food quality was amazing. Decor was really lovely and the staff were friendly. We came for a birthday and they made it really special. It is not the cheapest place to eat but the quality, setting and service are all fantastic so definitely worth it.

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Lizzie H . 2024-08-18

MORE AT TripAdvisor

We eat here regularly with the kids. The service is always exceptional, just like the food. They are very accommodating for families.

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Gary Taylor . 2024-08-13

MORE AT Google

Beautiful sushi restaurant, food is delicious and fresh, pitchi iced tea was amazing.

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Gina Phelan . 2024-08-11

MORE AT Google

I've been to Kibou in Solihull a few times now and can confirm this place is faultless, not even if I try hard to find something wrong with it. They recently introduced sushi tacos, which make a great starter to share. Similar feedback was shared by other guests who visited the restaurant with me, who were similarly impressed with the quality of the food. Don't expect cheap but it's money well spent when you get this level of quality.

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Silvia Pensa . 2024-08-10

MORE AT Google

We experienced bottomless sushi and were very disappointed. It's hard to imagine that the combinations they prepared for the second and third stages were almost 75% salmon and avocado(yap, we don’t know what we are going to have, sounds fancy the chef prepared for you…). The salmon had no flavour, and as we ate, we kept wondering why the bottomless sushi category is so much limited. If they are really afraid of food cost, they shall consider to call stop the bottomless sushi menu instead of serving the same within 90minutes. It's very disappointing not to be able to try other flavours. Don’t wanna waste so we had it all, we are not really full but we are tired with the tasteless sushi. The rice tasted similar to supermarket sushi... it's unbelievable that this is a highly-rated Japanese restaurant. The fried chicken and takoyaki tasted good, but they weren't unlimited... I wouldn't recommend this place to any sushi fans, as you'll leave disappointed. The environment and service were nice, but the food was just too disappointing. Maybe only the bottomless sushi menu deserves disrespectful. We have no guts to visit again just to keep my love to sushi. Hoping we are the only one feeling this way.

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T C . 2024-08-04

MORE AT Google

Amelia and team were fantastic. Food was amazing and service was prompt, efficient and friendly. Great job! 👏

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Oliver Holden . 2024-08-02

MORE AT Google

We came here for a shared birthday meal as a group of 4. Some of the things we ordered were: -From the set menu: Takoyaki (fried balls with octopus) and duck teriyaki poke bowl. - Dynamite prawn tacos and the Volcano roll The freshness of the ingredients was very evident in every bite. The flavours were absolutely phenomenal! This was our first time at a Japanese restaurant, and it did not disappoint. There was something for everyone and every person in our group thoroughly enjoyed their meal. We also ordered prawn crackers and even those were the best ones we've ever had! Before I forget, they give you chopsticks but you can ask for a fork (I did). 10/10 on our experience here, we highly recommend this place and we will come back again !!!!

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L W . 2024-07-30

MORE AT Google

Visited for our anniversary and we were not disappointed. The service was excellent, and the food was possibly some of the best I’ve ever eaten, along with the drinks being superb. Will absolutely be revisiting if in the area again, one of our best dining experiences.

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Haytham Ahmad . 2024-07-28

MORE AT Google

Had the bottomless brunch for a birthday and just wow... absolute abundance of food, fantastic service and great ambiance

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emma robinson . 2024-07-28

MORE AT Google

We had the bottomless Brunch. The amount of food far excels the price, we couldnt eat it all! Staff were so friendly and went out of their way to help. Will be back again soon

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Paula Hancox . 2024-07-28

MORE AT Google

Excellent food and service. Nothing was too much trouble. The Bottomless brunch was amazing value for money. Way too much food. Will definitely recommend it to my friends .

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sharon Treanor . 2024-07-28

MORE AT Google

Went for lunch on Saturday. Food and service were great but the music was very loud. Would visit again but choose to would sit outside for more peaceful lunch.

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Joanna Dudley . 2024-07-28

MORE AT Google

We really enjoyed our visit to Kibou. The menu was well explained and good recommendations from the staff. Delicious food and good service. Well worth a visit.

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Mike Travers . 2024-07-28

MORE AT Google

Good food but I found the staff a bit irritating.

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Benjamin Bradshaw . 2024-07-25

MORE AT Google

Nice place the food was tasty but 😀 we was 4 people for a bottomless sushi and basically you have 90 minutes and three type of dishes to taste after you taste them all then you can order more but you have just few types of sushi you can order and the waiter is talking their time so you end up with a feeling that you went there for a bottomless sushi but on the end it was limited sushi experience 🤣🤣🤣 so very mixed feelings good and bad 🫡

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V N . 2024-07-22

MORE AT Google

Great Japanese restaurant in Solihull. Strongly recommend the volcano sushi.

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George Chalhoub . 2024-07-20

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So the atmosphere is really nice. Had the worst sea food experience. Ordered sea food ramen, I couldn't take a single bite because of the smell from the food, left the clams and the large prawn untouched. Literally the smell was the worst because i dont know may be the batch wasnt current or idk. I did eat the ramen and spice level was good. Also asked for halal sushi as they made it with sake, but said they couldn't as its made in bulk which was totally acceptable. The guy also put me on discount because of the food. But had a terrible experience as I am a foodie and nothing else matters.

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Wishal Shaukat . 2024-07-18

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First time eating here & won't be my last. Having worked as a sushi chef in the past and reviewing kibou in the past, I decided to take my family. Definitely NOT disappointed. I myself had the spicy tuna roll & duck and cucumber with an okite iru. My partner had the volcano Roll and a Yuyake. My son had a chicken ramen vegetarian broth as the regular is spicy. Afterwards, we enjoyed apple gyoza, yuzu cheesecake, and mango sorbet. The atmosphere of the restaurant is lovely. The staff are very helpful and attentive.

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tastybug . 2024-07-13

MORE AT Google

Third time I've eaten here and standards are starting to slip a little. Plenty of staff but most are standing around chatting with each other not paying attention. Had to ask for drinks twice even though my glass was empty for 10 mins. Had to ask for water and the complementary nuts. Had to ask for chilli twice. Sashimi was good but clearly not as fresh as previous visits. Sushi not quite rolled correctly. Portions also smaller. Spent over 85 quid and left feeling a little disappointed and almost felt like disputing the service charge. It's great to have this in Solihull but having sloppy service when paying premium prices isn't really acceptable. Updated. Been coming back and the service and food has been superb. Great variations on the menu and great staff. Well done Kibou!

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Simon Wheeler . 2024-07-09

MORE AT Google

Lovely meal, great service and recommendations from the waitress

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Emily Rosser . 2024-07-09

MORE AT Google

Great venue,staff excellent food and service 👍 we’ll be back soon. Great for couples,families and friends.excellent menu.

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Patrick K . 2024-07-08

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One of the best sushi place I ever tried, we’ve been to the one in Cheltenham which is good too but this was extremely fresh and the staff was very professional 10/10

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j C . 2024-07-08

MORE AT TripAdvisor

Friday afternoon at kibou, Japanese restaurant, we had the set menu £23 each,excellent service, great food,and first time using chopsticks (🤣). Will definitely be back soon.A great experience and well worth a visit.

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Patrick Kelly . 2024-07-05

MORE AT Google

The vegan menu had great options, the quality of the food was amazing. Great friendly and fast service, great atmosphere.Definitely will be visiting again.

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Anj D . 2024-07-04

MORE AT Google

I visited here with two friends who were celebrating their silver wedding anniversary. We were not disappointed with our choice! It was our first visit but definitely won’t be our last. The service was superb & the food delicious. We shared so many tasty dishes. My friend was so impressed with the tempura prawns starter that he had another portion all to himself instead of a dessert! Can’t wait to return & will recommend to everyone I meet!!!

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bluebell53 . 2024-07-04

MORE AT TripAdvisor

Don’t go here, wouldn’t recommend. Took duplicate money and now won’t refund it. Awful customer service. Save yourself the trouble.

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Jim Harris . 2024-07-02

MORE AT TripAdvisor

This restaurant took payment from my card 2 times on the night (each payment being around £120) then the next day whilst I was at home took a further £120. Took three payments total, one without my card or me being present?! Since they have then taken over 4 days to get back to me and have now told me I am lying about this even when I have provided bank statements and have confirmation from my bank that they have duplicated the payment multiple times. It’s been raised as fraud and I have also reported it as a breach of data protection as they’ve stored my bank details and used it to repeat the payment a day later. They still have yet to return my money to me. Avoid this restaurant at all costs unless you want your bank card to be charged multiple times and then be called a liar when trying to get your money back. Something dodgy definitely going on at this site.

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Rhiannon Cole . 2024-07-02

MORE AT Google

This restaurant took payment from my card 2 times on the night (each payment being around £120) then the next day whilst I was at home took a further £120. Took three payments total, one without my card or me being present?! Since they have then taken over 4 days to get back to me and have now told me I am lying about this even when I have provided bank statements and have confirmation from my bank that they have duplicated the payment multiple times. It’s been raised as fraud and I have also reported it as a breach of data protection as they’ve stored my bank details and used it to repeat the payment a day later. They still have yet to return my money to me. Avoid this restaurant at all costs unless you want your bank card to be charged multiple times and then be called a liar when trying to get your money back. Something dodgy definitely going on at this site.

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Rhiannon . 2024-07-02

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Fantastic place, very friendly staff, but most of all: fantastic sushi. The sushi master recommended the "surf and turf" set, which was simply divine.

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Maciej Kukuczka . 2024-06-27

MORE AT Google

One of the best Sushi, sophisticated balacne of taste.My favorite is surfenture with wagu beef on top

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Max Jawo . 2024-06-27

MORE AT Google

Sushi master is the best. Best sushi I have ever eaten.

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Piotrek .Z . 2024-06-27

MORE AT Google

First visit, but will definitely be back. Lovely food and wine with friendly service. Well worth a visit.

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Greg Ev . 2024-06-21

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Me and my bf love sushi and wanted to try Kibou for its bottomless sushi. Really gorgeous restaurant and the food was incredible. Vegan / veggie options too. Staff were super friendly. Will defo visit again.

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Neva Beaver . 2024-06-16

MORE AT Google

We went for a lunch and have a lunch set menu really good value for money and food tasty staff very friendly too highly recommended 5*

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Kate Ka X Smith . 2024-06-10

MORE AT Google

Great food, great service and presentation was very good

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NicholasEJones . 2024-06-01

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The wide selection of nigiri is delicate, tender and buttery. Sushi and Katsu was very delicious as well. Service was very lovely and had knowledge about the food. Especially Mikey provided a great service and was very friendly towards us.

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Masha . 2024-05-27

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Revisiting tomorrow a special occasion. Didn't disappoint: delicious food, great service and lively atmosphere.

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Sanjay Shah . 2024-05-25

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In a nutshell....food was excellent, I want to go back!!!

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Andrew Poole . 2024-05-22

MORE AT Google

Beautiful food, lovely location and nice feeling premises with a good vibe. We've been here 3 times know and would be going more if we lived closer.

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Christian Farnell . 2024-05-12

MORE AT Google

The food served here is flavoursome but not exciting. It is very standard western Japanese fare that is probably slightly overpriced. Cannot complain about the price too much though as the service was brilliant and considering how packed the place was quite quick as well. The sashimi was the highlight of the meal - fresh and delicious. The volcano roll pieces, though tummy, need to be rolled tighter or made smaller. They were a tad too big for the mouth. My wife had to pick it apart to be able to eat it. That is a sushi sin!

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Pranav sasidharan . 2024-05-08

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Definitely recommend. Dined in for a birthday meal and the staff were all lovely and very attentive, went above and beyond to check what foods my mother could eat (soya allergen) and they constantly checked if the table were happy so it was overall a great experience. Thank you to all the staff

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molly delaney (Penguingirlxo) . 2024-05-05

MORE AT Google

Food was good but Lucy our server made our evening so great. She looked after my friends with allergies so well and was so patient with our many questions!

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Aimee Hill . 2024-04-29

MORE AT Google

Discover the finest sushi in the Solihull area at this remarkable dining spot, where I've enjoyed several unforgettable visits. Each experience has consistently offered culinary delights that are simply divine. Not only is the sushi exceptional, but their cheesecake is an absolute must-try! The establishment boasts a comprehensive selection of both alcoholic and non-alcoholic beverages to complement your meal. The ambiance inside is tastefully designed, exuding a warm and welcoming vibe. While the service is generally relaxed, providing an unhurried dining experience, it occasionally borders on being too laid-back. A touch more attentiveness could truly perfect the overall experience.

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Agata Palicka . 2024-04-27

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We really enjoyed this place, the interior is just gorgeous and the atmosphere and service are both great! We had the sushi platter, the fried squid, chicken karaage and bao buns which were all delicious. Had the kibou cocktail which I would 100% recommend! We will definitely be back.

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Evie Bull . 2024-04-27

MORE AT Google

Fantastic food, sashimi excellent!! California Rolls wonderful, big portions 😋...not in Scotland...😕

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Thomas Steedman . 2024-04-24

MORE AT Google

Always enjoy visit, very consistent

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Ashley Woollery . 2024-04-24

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Superb food but quite expensive. We had lots of starters and just ordered extra if we had room for more.

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Bryan Pooley . 2024-04-24

MORE AT Google

A good option to consider when heading to Solihull for a meal. Attentive and professional staff really help bring this place to life. Great atmosphere top. The staff explain the menu to you. Will return. But need to save up 1st!

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joseph o'brien . 2024-04-19

MORE AT Google

Best Japanese food ever had in UK so far!

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Anson Tsang . 2024-04-18

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Bottomless Sushi The scam restaurant! Very unpleasant experience!

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Fancy Lu . 2024-04-18

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Tasty food, excellent quick service and nice atmosphere. First visit here and will definitely be returning.

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Richard Cross . 2024-04-17

MORE AT Google

Visited the venue for the first time on Sunday for the new brunch menue. Really pleased with it fairly priced, great cocktails and obviously amazing food.

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SCO77B1 . 2024-04-16

MORE AT Google

Tried the bottomless sushi here, and it's absolutely excellent. Attentive staff as always.

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A M . 2024-04-16

MORE AT Google

Absolutely amazing little Japanese restaurant in the hearth of Solihull. The food was Absolutely top notch, definitely going back again for more.

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Neli Holliday . 2024-04-16

MORE AT Google

It's busy for a reason, food was great and staff are really nice

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Personal Information . 2024-04-14

MORE AT Google

Fantastic experience from entering to leaving. Staff and food fabulous. Had a great meal and a really wonderful tea to go with it. Very reasonably priced for a high quality of food and service. Will call again when next in town. Highly recommend.

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Richard Hall . 2024-04-11

MORE AT Google

Can't fault it. All good. The food had this delicate, subtle Japanese flavour/taste. Lovely place with very good service. The volcano roll is to die for.

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Emel Sabri . 2024-04-08

MORE AT Google

Nice place for Japanese style food in Solihull. Good selection of sushi and sashimi alongside hot dishes such as ramen and curries. Tempura prawns are a highlight, as are the cocktails. The Sakito cocktail is well worth a try.

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Mark Thompson . 2024-04-04

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I cannot recommend this place enough! The staff are so warm and helpful, the food is delicious (especially the Saba nigiri!), the decor is just beautiful and even the wasabi is fantastic! Always my favourite place to dine out!

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Madeleine . 2024-03-31

MORE AT Google

Outstanding quality of food. Very friendly atmosphere. The bottomless sushi is definitely worth it

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Dimitris Tsokanos . 2024-03-31

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Fantastic food, drinks and atmosphere. Quick service with very attentive staff who went above and beyond to cater for an allergy.

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Shawn Lindeque . 2024-03-23

MORE AT Google

Food was delicious and fresh !! The service was excellent, kind and warm! Atmosphere is super nice, warm and welcoming! Kids friendly! Fresh food! Highly recommended ! 💙

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Andrada Pop . 2024-03-18

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Nice spot, service was sluggish and unprofessional, food was a bit disappointing- the dynamite shrimps were not crunchy and missing seasoning, the Dun Bury dish was un balanced - way too much pork belly, not enough spice and salt.

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lior miller . 2024-03-17

MORE AT Google

Had a wonderful time at Kibou in Solihull, the staff were attentive and quick. The peach bellini cocktail is highly recommended as well as the Chicken Katsu. I visited on my birthday and enjoyed a complimentary dessert which was a really nice touch on the already amazing service. Thank you!

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Emily Easthope . 2024-03-13

MORE AT Google

One of the best Japanese restos in Brum. Their sashimis are fresh.

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Joselle Jan Claudio . 2024-03-12

MORE AT Google

We travelled from Birmingham specifically to eat at this Japanese restaurant, our booking was for 3 to 4:45, when we arrived at 3:10 the rude, unfriendly waitress (and possibly the manager) told us we couldn't dine as it was after 3 (in a very condescending and impatient manner) I was very disappointed. Would not expect anything less from this restaurant.

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XY L . 2024-03-11

MORE AT Google

We've been to Kibou multiple times and are never disappointed. The food and the range of choices are spectacular, our favourites being the Volcano roll (epic) and the Tuna Tataki. We should also mention that the things they can do with an aubergine are mind-boggling! Our son is a very adventurous eater but our daughter more fussy, but she loves the Chicken Karaage so this really is a crowd pleaser. For those new to Solihull, be aware that many of the restaurants are within the main shopping centre, whereas Kibou is refreshing as it's tucked away in the old part of town and therefore feels more special. As you enter, the decor is stunning and with only 58 covers the restaurant manages to feel intimate. A special shout out for last night to the manager, Jane and our waitress, Lucy. Totally my fault, I inadvertently booked for two when we were dining as a family of four. Although the restaurant was full, this didn't fluster Jane and she deftly arranged for a couple dining slightly later to be offered a complimentary cocktail at the bar in order that we be seated. Lucy was incredibly attentive, friendly and professional and offered excellent advice around what next to try from the extensive menu. The speed of the service can always be variable at Kibou Solihull as it's always at full capacity, but then this is definitely not fast food. There is a reason we keep coming back to Kibou as one of our favourite restaurants. We were seated next to another couple who dine there every week. On special occasions we sometimes like to dine as a couple at a Michelin star restaurant. The quality of the food and the service we receive at Kibou Solihull are not far behind.

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Ron D . 2024-03-09

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Five of us came to Kibou today to celebrate my birthday this weekend after a wonderful visit in January, and once again it was a gorgeous experience! Booking a table was easy using the online system, and I received a phonecall afterwards to clarify whether we were after the afternoon tea or the a la carte (this time, we went for a la carte). Originally, I booked for eight, but three dropped out last minute due to illness - Kibou were happy to accommodate this on the day and separated one of the tables so other customers could use it. Once we were all seated, we ordered drinks - I went for the Aloe Aloe mocktail, and the Sencha (green tea). One of my favourite things about Kibou is that they have a brilliant range of mocktails; whenever I've accompanied friends to cocktail bars I've been lucky to have a couple of virgin options to pick from. Here, there's three no-alcohol, and three low-alcohol, all beautifully presented. Food orders were taken after a few minutes of perusing the menu. I had the Seafood Kakiage special with tsukemono on the side, and my friends had sashimi, curry udon, salmon teriyaki, miso soup and the Dragon roll. All the food was well-prepared and tasty, and we also found room for a pudding - mochi ice cream for four of us, and an apple gyoza for one. We sat for a while chatting and letting our food settle before paying the bill and bidding farewell. All of us agreed it was excellent nosh - two of our party are from London and are planning to go to the Battersea branch next! Many thanks to Evelina, Arta and the team for a lovely birthday meal.

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Beti-Blodyn . 2024-03-02

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Excellent, high quality Japanese, Asian inspired food. This was our third visit and the food and service has always been of an outstanding standard. Would highly recommend.

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Sarah C . 2024-02-28

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No professionallism in one of the waitress , I ordered drink and one of the waitress started making Weird faces . Hospitality industry should have manners that how to behave with customers, they should know how to treat people rather than making weird face expressions and misbehaving with the customers. I have been to many restaurants and lounges never had this kind of experience the most most worst experience of my life ever . Pls teach your staff some manners. Worst experience ever! Iam giving you feedback pls work on it!!

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Annie K . 2024-02-27

MORE AT Google

Fantastic night at Kibou for my Mum’s birthday. The Manager who greeted us on arrival couldn’t have been more caring or thoughtful and the service from our waitress was also excellent. Food was superb and my son (who considers himself of a bit of a Japanese food expert) rated it the best he’d had. Service was speedy and considering our party’s age range was from 27 to 91 to keep everyone delighted says it all!!

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Mookins64 . 2024-02-26

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The waitress has so poor attitude she was making faces while i was ordering very bad no professionalism one of the staff has so much attitude issue so much i cant tell a waitress who is also a cleaner behaves likes a spoilt millionaire…. people just watch their own level before behaving

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Annie K . 2024-02-24

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Food superb, service superb, drinks variety poor

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verner krause . 2024-02-24

MORE AT Google

Good relatively authentic ramen with good broth, sushi is not traditional Japanese style with a distinct lack of wasabi within the rice. However it's the UK and they can't make it too authentic or else no one will eat anything. Hence the 4/5 star, service and atmosphere is quite good. Not my first time there and they are keeping standards up

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Chun Hei SO . 2024-02-19

MORE AT Google

This restaurant is in the old Cafe Rouge place, so a little cramped. Atmosphere was buzzing, and service was good, but the lack of pictures and detailed description, on each menu item, made chosing food a bit diffficult. Staff said to ask, but they were very busy. Food was served a bit at a time, as it was cooked, great if you chose dishes to share, but not so good, if you want to all eat together. Enjoyed the food and experience, but not sure I would return. Younger members of the family seemed to enjoy it more than I did. [BTW, you are allocated a time you have to leave your table.]

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Gaynor S . 2024-02-19

MORE AT TripAdvisor

It's a very sweet and cozy restaurant. The food was amazing and there are a lot of vegan options . 👌❤️

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Anna Magieva . 2024-02-17

MORE AT Google

Wonderful food & service. Nothing was too much trouble and the food was exceptional. Highly recommend the Salmon Teryaki plate!

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Duncan Murray . 2024-02-10

MORE AT Google

We had a wonderful experience here, the staff were attentive and friendly. The food was amazing, we had a fantastic choice as vegans. Great choice of non alcoholic drinks too. Best Japanese food we have had . Will definitely be returning.

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Trek53751233636 . 2024-02-03

MORE AT TripAdvisor

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