Burger King in Dartford

Thank you to most helpful and kindest cashier Olivia! Top cashier, well done!👏

As the only customer inside, my freshly made Whopper was cold. The floors were sticky from dirt and one of the doors does not shut off, allowing cold air in. Cold food and cold dirty place to dine in. Not a good Burger King experience.

Lady on the drive through very rude, how does she have a job in customer service

Really good to see it getting back to been busy, staff freindly and dogs good as always.

Absolutely freezing Food mediocre

The food was greasy and cold and it's not the first time with the burger king. Big no from me

Eddy was really helpful and explained app deals. Nothing was too much trouble. Food was freshly made.

Lovely friendly service from Eddy , brightened up my day . Thank you for your service with a smile

Eddy was so nice person and helpful :)

This burger king was good.. excellent worker. Eddy was helpful

Amazing Worker with a lovely smile. Server Eddy made my day.

Lady who served was brilliant at her job. I was served in minutes. Very kind 😇 I see her alot there working and she's good at her job. Food nice too.

Don't know if it even came cos I had to leave work. Appalling service, waited over 2 hours, no updates, no means to chasing the order up and no opportunity to cancel for taking an unreasonable amount of time. No integrity or accountability.

Half my order was missing bbq steakhouse crispy chicken i fries

Updated decor and self serve screens installed but customer service needs improvement.

Amazing worker Eddy, beautiful smile. Fast service, hot food and an excellent atmosphere. Definitely coming back.

The chilli heatwave were far too hot so it made them inedible

Good service good food thanks for olivia and eddy and Ando. Excellent workers.

Great service from ash and anto and lovely food

Order Food using the App and used one of the deals. Then Set off from work, which takes about 5-10 minutes. The food was ready and waiting. I recommend using the app.

Server ‘Eddy’ couldnt have moved any slower and we were the only ones in the place at 10am. Guy cooking had his long hair down and no hair net and no beard net

Burger King or Maccies? For price value & flavour it's Burger King every time.

Totally wrong order very disappointed with just eat not sorting it out and not refunding me

Took over an hour for my food to be delivered and it was the wrong order and freezing cold.

Greggs food delivered when ordered Burger King. Driver rude and took food and drove off when I explained he had attempted to deliver the wrong food.

The delivery driver failed to read the delivery notes and I have had to calm my cats down.

Absolutely shocking. Sat at the drive thru intercom for 10 minutes, no answer, drive to the window, no answer, knock on the window, no answer, despite many staff looking directly at me and walking by. I went inside to place my order, staff chatting away like it’s a mother’s meeting. I ask “Is there an issue with your drive thru?” And explain my problem, the staff walk away asking who hasn’t got their headset on. They come back laughing about it, no apology, no rectification for the problem, just chitter chatter and back to the mothers meeting. Better yet my order took 10 extra minutes, and it was 1 large drink ONLY (it’s self serve here, but they need to give you a cup…) - so all in all it took 25 minutes to be handed 1 cup by an employee.

Poor today had no tea to drink so we went into Costa for one instead of using Burger King

Tasty burgers, excellent service

Food was late and very cold chips where like cardboard hard to swallow cos they was so cold.

Ash and anto provided great service. Very swift and very welcoming

Back to there very best. Hot, tasty and it turned up as ordered. We both enjoyed it very much.

Excellent service from Suneha!! 5 star!!

Every single time I come here (out of necessity rather than choice) the food is cold. I'm going hungry next time, sod this place.

Welcoming atmosphere. Fresh Food, fast service

Best experience and food from Azad

Over 1 hour wait, wrong food arrived and was cold

food was cold which seems to be the normal thing now

Great service from the staff. Ash was welcoming and gave great service!

Food all totally cold - chips and burger

All the food was stone cold. We didn’t ask for cheese but we both got cheese. And because the food was cold the cheese didn’t even melt. I’m guessing this is because all the cold drinks were placed in the same bag right with the “hot” food. Not good.

Good burgers, nicely made with fresh veggies and buns. Large selection of burgers from beef, chicken and vegetarian. Lots of sides and drinks to choose from. Self service kiosk available, Plenty of parking space.

Great service, amazing staff. Ash was outstanding.

The cups were cold and the vegan royale Luke warm.

Food arrived over an hr after ordered. Food was cold, chips hard and lettuce stale

Delivery didn’t come to my door I pay for a service to my door I never got this it’s hard when you have kids this is why you pay for delivery and not half a job Also food was cold

Best service from Azad and Kainat

Missing items,wrong items, burnt and cold food.Very inconsistent ,avoid this burger king.

don't know where it was delivered but it wasn't to me

Driver went further out when i live next to the restaurant

Served by a lovely lady called Leslie. She stopped doing her work just to show me how to use the kiosk. I know how stressful Christmas Eve can be but she’s was still very polite and kind. Amazing costumer service and great food.

Was served by Edvania, amazing customer service. Food was hot and fresh. Will come back

Went through Drive Thru and was served by Eddy and Leslie. They asked for a review and I think it was well deserved. The service was excellent and I left the place with a big smile. Definitely going back again.

Been waiting well over a hour n still not arrived

Cancelled after 1 hour Waste of time

All food was freezing cold.. portions of chips were barely half usual size Worst experience by far

I never received my order after waiting 2 hours and now it says it has been delivered .

Missing items. Called the store. No answer. For 25 minutes. No answer. I have contract phone so I know i have proof. It was constantly saying 5 more minutes. 5 more minutes. My Angus burger and my cheese bites are missing. Do not rob me!

fast delivery friendly service and tasty burger

No milk no drink left the place without eating

The fries were warm and the burgers were cold

The food was freezing and took ages to come

Very salty both chips , burnt patty and cold food

ordered at 915pm didn't arrive until 1040pm food was cold

Always better than the Golden Arches!!

not only was the food flat cold after arriving late but the reason it was late and cold is because the "driver" was on a flaming push bike!!!!! what an absolute joke

food was good, delivery time kept being pushed back but food arrived warm. thank you xo

Azad provided great service. Polite and eager to assist. A credit to this branch 👏

Brilliant, took a while to make but least it’s turned up, will order from here again & avoid McDonald’s 😒

It was OK, my burger didn't taste as fresh as usual

Great service lovely delivery guy.very polite thank you

driver cudnt find house food cold and wrong order

I am a delivery man. Mostly picked delivery orders from Burger king. The speed of packing delivery bags is amazing. Mostly I get my deliveries on time. The staff members are really polite and behave nicely. Best experience with Burger King. 5 stars for you Burger King...

Azad is a top bloke. Great customer service

took over 3 hours to deliver. food was mild.

Very good costumer service and food was fresh

Best experience in Leeds. Foods always fresh and staff are polite

Fantastic! The delivery service is fastest rather than other stores. Deliveries prepared in timely manners for collection. Staff member's behaviour is so polite and sweet.

Best experience. Food fresh, fast service.

Amazing experience! The bestest food I ever had at burger king. Strongly recommend this store.

Great experience! Staff is very polite, helpful and quick on their job, high quality service provided, the dine in area is kept nice and tidy and very pleasant atmosphere; recommend this restaurant for dine in and high quality customer service experience.

Cold burgers Tiny portion of fries Overpriced Really poor quality Waste of money Will not order from here again!!!!

NO EXRTRA PATTY PLUS NO OCE CREAM.

was horrible missed 3 off my meals no chicken royals i ordered only got chips and nuggets was a joke i wasted my money

One of the worst taste I ever had at Burger King eating a Plant Based Whopper. If youre not able to cook properly or have burnt just please admit it it was overcooked rather than saying this is how its cooked. Burger King you need to revise your way of cooking this patty if thats the case as its not acceptable to eat a burger with a burnt taste in the mouth!!!

Got xl double bacon cheeseburger nice n big lol.Unfortuatley bun was a bit dry and old spoilt the whole burger.Then again why should the staff be bothered they get minimum wage for lots if hard work and hassle. Tbh ten times better spending on any supermarkets premium range of burgers eat loads and I know cooked properly .I'm sure I won't visit burger King again very bad value for money

Disgusted is not the word, I spent £35 to be sent a chicken burger, then told by burger they cannot help, contact just eat, very very unhappy and disappointed customer

Nice quality food but very small portion a bit disappointed burger was so small like a child’s portion ! Delivered on time as promised.

missing items burger and fries no dips

originally due for delivery at 14:50. Arrived at 16:00.

Person allergic to mayo and was still put on the chicken royale very poor indeed have never had any problems before

This Burger king is way better than any McDonalds in Leeds.

Food is cold paid extra for cheese and no cheese in my burgers plus forgot chilli cheese bites

Was served with a smile from Olivia she was really polite and down to earth Our food was prepared within a very good time and actually really decent Big thanks to Olivia

i placeed an order about 2 weeks ago and it was wrong i agreed a 10.99 refund and i havent recieved it

Typical Burger King. Nothing special as a building but they do a great burger. No tills now, you have to use the touch screens.

finally ordered and received all items 😁 food was lovely

Online ordering Uber complex, couldn't acknowledge the order, and yeah, overcharged order wrong ,staff instore huu again then Lad next inline stated money has left my account but instore nope we've no order number 😡Keep cash and shop elsewhere 👍.

Our order was over an hour late for two cheeseburgers and chips. Apparently waiting for a driver. When the food finally arrived, the chips were ice cold as well as the burgers. No updated were given and no apology from the driver.

hour an half later food arrived phone the shop and they said they sent it out ages ago with the driver