Burger King in Edinburgh, City of

Entré por todas las puertas abiertas de par en par, así que frío helado, niños corriendo salvajes por todas partes, el piso inundado por la máquina de hielo, yo quería irme, pero el marido ya ordenaba... 20 minutos más tarde después de 10 solo comer repartidores servidos sacamos nuestra comida fría helada que dejé. media taza de café demasiado caliente para beber. sal y salsa escondida bajo el mostrador así que tuve que hacer cola para conseguirlos. . . . . . horrible. . . . evitar como la plaga

Good place Fast service No lids for cups?

Didn't get everything we ordered, sadly passing through and felt rushed so didn't check fully. No way to tell what drink is what just chucked at us and when mentioned it she walked away. Nothing to stir drink with and no toilet paper in the toilets. Avoid as much as u can. Usually prefer burger king to McDonald's but never been treated as badly in McDonald's, can always tell what drink is what and always have access to stirring utensils etc

The place and the staff are soo good and polite

Came to Burger King Tejas was brilliant and kind at the same time his service was exceptional. Nice hospitality for the customer

I recently tried Burger King’s new Plant-Based Whopper, and it truly impressed me. The flame‑grilled, 100% plant‑based patty was satisfying, perfectly complemented by fresh lettuce, tomatoes, pickles, and onions on a toasted bun. As a vegetarian, it’s refreshing to see a burger that doesn’t compromise on flavor while staying true to a meat‑free lifestyle. Highly recommended for anyone looking for a tasty, guilt‑free alternative to the classic Whopper!

good atmosphere and well being staff

Good service and fabulous food .

Excellent service would love go there this weekend again with my friends.

The driver left the flap on the delivery bag open, cycled through the freezing air with my food exposed.

The food was wonderful and especially staff behaviour so nice

Love the food & good atmosphere

Very clean restaurant and staff are really friendly

Good Ambience, really tasty burgers and friendly staff

Loved their chicken royale meal must try

Good service, clean tables and musical environment. Overall speaking it's worth your money.

Highly professional staff and very good customer service. They also maintain high class hygiene! 😊

I’ve been looking forward to trying vegan royal at burger king for awhile now, and was so glad that I did! The food was so delicious and the service was really great, too!

Very great great experience at burger king. Excellent customer service.

It’s an amazing service and fabulous Food. I enjoyed a lot in the good environment and fantastic atmosphere….😘😘

Ordering machine broken. Music system broken. Toilets really filthy. Drinks machine broken. Tellers couldn't understand English. Just shoddy and disorganised service really.

Amazing store with amazing staff. Absolutely love coming here! highlight of my day when i do 😀

Food was cold so had to heat it up and it took a long time

Staffs are polite and helpful..Food quality is also good.

very nice delivery man. he had found a bus pass at the entrance door. he asked me if I recognised her and I did, it was a neighbour on the ground floor so he kindly delivered it to her. fFood great too

Chicken royale burger so delicious.front staff is so polite and great in customer service

Chicken no mayo dryer than nicol strurgeon

One of their workers sitting at the table where the burgers come out. I think it's a lack of hygiene and a horrible image for the customers.

Me and my friends went for a wee bite to eat here, food was nice and hot. Recommended!

terrible service and will never use this app again or order anything from BK. Arrived just before 2 hours after ordering and was frozen cold. Delivery driver wasn't even going to give it up until he had his code. Whole service was a farce. Waste of almost £40 and they have the cheek to take a service charge.

Waited over 2 hours for deilvery ..

Awful. Extremely long wait. App said driver was at restaurant for a long time. I live 5 min drive from the restaurant and driver got here reasonably quickly but food was completely cold when received which suggests it couldn't have been fresh

considering I was only a 5 minute ride away it looked like the delivery guy had no idea where he was going. he was pleasant and friendly enough. I did have to warm the food in the microwave but hey burger king is never hot even when your sitting in

Small burgers definitely not a whopper. Tasty though.

Food was cold and late , not drivers fault though

It was the driver to blame here. We ordered our meal for the hotel I sent my bf down to collect the food & the guy refused to give him the food even though my bf gave him my name it took 20 mins to finally get it by then the food was freezing

Great wee place for a quick snack

got no juice with ma double bacon's xl meal

Not the courier’s fault but too long a wait.

Amazing store, staff very polite and helpful, cool vibes.

I've been to many Burger kings and this is easily one of the best. Food is fresh, service is fast and atmosphere always pleasant.

always come for the special burgers. polite friendly staff asking if i want ketchup. not had a bad experience at this restaurant. wish i visited more often. much better than the branch back home.

Tasty and delivery was pretty fast, but was 1 item short on the order so needed to get a refund for the item. Clearly the orders are not being checked before being sent out, not the first time either.

Terrible. The driver left the food on the other side of the street, on the pavement, and the site then said "Food Delivered". What's going on?

delivery driver was useless and not handling the food with care didnt even have the food in a heated bag they sent us the wrong chips which were old and most of all we never got the sharing box of chicken dorito fries i am a regular loyal customer so never really had any issues but i am really disapointed like it was part of a main meal

My meal was cold and looked as if the burger was flung into the bag and so very poorly constructed

The food was cold. Chips were soggy and hard. The burger was burnt and the bottle of coke was flat like it had already been opened. I would never order from burger king delivery again.

Food was cold and onion rings where rubbery

Decent wee place much like any other Burger King I've been in though would have been nice if the flavours were working on the drink machines but then in most of the outlets they don't especially the raspberry shame as that option is king but it's presence was most welcome coz lord knows I'm no spending money on the overhyped second mortgage burgers of Five Guy's bloody smash burgers buy a burger mould you savages

Took ages and the food was boke. tasted old. binned it.

Was as it should be. You can order via 2 screens. Enough seats. Delivery fast.

I had a great experience. The food was served hot and fresh. The restaurant was clean and well-maintained, which made the dining experience even better. The staff was friendly and efficient, providing excellent service. Overall, I was really impressed.

“Fast service, great food, and friendly staff. Always a pleasant experience at Burger King Fountain Park!”

Crispy chicken is awesome at fountain park burger King.

Particularly good meal today and prompt delivery

Was a good delivery driver, had a small address issue which lead to a miscommunication. But the driver was in the right and we didn't understand the problem, so we would like to commend the guy for trying his best and delivering our food regardless.

They just leave the tables with food and paper and liquid and grease on them. Give them a clean!!

Ordered via deliveroo. Took them >20 min to find a driver. And then another 20 for the driver to arrive at the restaurant. Then another 20 to deliver a distance of 3 km. Bit good thing is my order arrive cold, with missing items. Of course deliveroo thinks I’m lying and refuses compensation. Never again.

orderd cheese n fries got cheese bacon fries again wrong but least I kinda got a a full order this time

Missing items. No bacon with cheesy fries and 4 chicken fries instead of 6.

food was stone cold it went in the bin IAM only 5 mins away from the shop

terrible service , employees must hate working because my order was so wrong

Food was pretty good but we were missing a burger, when I called the guy on the phone huffed at me and just sounded like he couldn’t be bothered dealing with me, ive requested a refund for the burger just hope I get it as I had to reorder the burger

Fab experience at this restaurant. We are a large family with a big order. I managed to make a mistake at the kiosk but Tejas very kindly helped me change it. Would thoroughly recommend, especially before heading to the cinema.

again order a burger and got fries and juice no burger about time someone checked orders before they leave its ridiculous

driver went past our address and was watched on map driving about for 15 minutes before order was finally dropped off freezing.

Had a nice experience, always good friendly staff.

terrible customer service, the man I spoke to had nothing but back chat claiming that he prepared most of the order himself "so theres no way that these things are wrong, I prepared the order so I dont know what happened after it left" I've never before felt so angry and belittled to point where I've hung up on the server. an apology is the least I would have expected. the royal meal was missing the burger, the slushy was barley half full, the chilli bites are nuggets. I'm just lost for words

could have a more then a half for the drinks not happy

2 and a half hours after order was placed the food turned up! way past lunch time. I ended up going round to mcdonalds and picking lunch up coming home and eating it an hour and a half before the burger king arrived.

friendly courier , speedy delivery time

Quite unpleasant. Cold chips and burgers and for is supposed to be large fries…probably the smallest of small fries.

2 hours late and they reheated the food it was terrible couldn’t eat it chips were soggy with that weird reheated taste! Disgusting

Delivery driver didn’t no were he was going completely clueless had to go out and find him and the single set of bacon loaded fries were missing and the bacon loaded fries with the xl bacon meal was missing

Top of burger bun was soaking wet, most likely water. No napkins included, as bare bones as could be.

food was cold totally unacceptable.

Food was hot, delivered quick and everything I ordered was there. Thanks 🙏

burger arrived cold and order was missing halloumi fries.

loaded chops were basicly chips no cheese

Whenever I order anything from here, theres always items missing. This time had to go back twice.

Said delivered but nothing arrived! Avoid using just eat here, you won’t get your money back.

My deliver was a few hours late so the food was stone cold plus the driver lied to me telling me he could not get the food to me as there was that many students in the shop. Ridiculous, you need reliable drivers or folk will stop using just eat. I sometimes order directly from the shop but I’ve had problems in the past so thought I’d try just eat n that was clearly my biggest mistake. Claire

The food is very tasty but the wait time and the coke are terrible

Still not had a refund for this order as it was missing items

Terrible service from manager Filip, could do with some training on customer service, horrific! Wouldn’t recommend!

The food came quickly and it was fresh despite the restaurant being very busy. The restaurant was clean and had clean toilets. Staff was lovely.

i ordered a meal I only received a burger

Missing some of my order. Paid and extra pound for a milkshake and turned up with no drinks !!

I’ve noticed that Yash is always smiling, no matter how busy it gets. Their cheerful attitude is contagious and makes the entire dining experience better. Keep up the fantastic work!

Speedy service and cleanliness at its best! Yash took my order quickly, and the restaurant was exceptionally clean. It’s clear they take hygiene seriously, which I appreciate. Great job

I was amazed at how clean and well-kept the restaurant was during my visit . Yash deserves recognition for their meticulous attention to cleanliness. Every surface was spotless, and it made my dining experience very enjoyable.

The level of cleanliness at Burger King was impressive thanks to the diligent work of Yash . Every aspect of the restaurant, from the seating area to the restrooms, was exceptionally clean. This dedication to hygiene is something that truly enhances the dining experience

Fantastic service! Yash was quick and very professional. My order was ready so fast, and it was exactly as I wanted. Will definitely be returning

Big shoutout to Yash for keeping the restaurant so clean and inviting. The floors were spotless, and the tables were always wiped down promptly. Such attention to cleanliness makes a huge difference in the overall dining experience

The service here is outstanding! The Yash was so quick and attentive. My food was ready before I knew it, and it was perfect. Definitely coming back

The cleanliness of the restaurant during my visit was outstanding. Yash clearly maintains very high standards of hygiene. Everything from the counters to the restrooms was immaculate. Well done and thank you!

Yash created a welcoming atmosphere from the moment I walked in. Their warm greeting and friendly conversation made my visit enjoyable. It’s employees like them who make dining out a pleasure!!!!!!

Every table, counter, and floor area is immaculately clean, making the dining experience truly pleasant by Yash. His attention to detail and dedication to maintaining hygiene standards are commendable. Thank you for keeping Burger King a clean and welcoming place!

I was impressed by how quickly Yashhandled my order, and everything was perfectly accurate. It's rare to get both speed and accuracy in fast food, but they nailed it. Highly recommend this location!

Yash communicated very clearly and effectively, ensuring there were no mistakes with my order. Their attention to detail and clear communication skills are top-notch. Great job