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Based on 126 opinions finded in 1 websites

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Nº 2712 in 2913 in Edinburgh, City of

Nº 96 of 106 American in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..cheesepaychicken
Score
OpinionsNoteTripAdvisor1262.0

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Terrible service and food not fit for a soup kitchen, really horrible experience would never go there again, burger king has went down hill

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Vacation18111817104 . 2024-08-11

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What can I say, one of the worst eating experiences of my life. Staff who don’t care, food that was practically inedible and it costs a fortune. A mistake we will not make again.

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Rob M . 2024-07-07

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Do not go here. I am suffering from horrendous food poisoning after eating here. Either or both bad food and unhygienic tables.

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OrcadianViking . 2024-02-08

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Absolutely terrible. Staff rude and unhelpful and slow. Forgot my dip. Half effort made when I was the only one here.

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Taylorjhill . 2023-12-08

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Well it wasn't bizzy so the food came reasonably fast shame it wasn't correct but in the spirit of being polite and not making a scene I let it slide. So I then ordered the same burger again and it came wrong once more, this time I returned it and complained to be fair it was sorted. The staff definitely need better training shocking to get something wrong twice

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pj hill . 2023-10-15

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Everything about this was disgusting, to pay 25 quid for two very cold and dry burgers and chips isna disgrace. As previously mentioned AVOID LIKE THE PLAGUE. I should have got a sandwich from m&s!

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HolidaySeeker . 2023-10-07

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Burger King sempre uma ótima opção de alimentação rápida e desta vez a fizemos na Estação ferroviária de Edimburgo enquanto esperávamos o trem.

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GALILEU2014 . 2022-10-19

MORE AT TripAdvisor

The worst whopper chips and onion rings ever - do not use this place. Burger dry no flavour. Chips old and dry. Onion rings stuck together and no flavour. Avoid !

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822deano . 2022-07-17

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Even when the place is quiet it seems to take forever to get served. Given it’s a station when people are in a rush it’s awful! Sometimes quicker to go out the station than wait to be served here

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grahamsZ1952JQ . 2020-02-16

MORE AT TripAdvisor

Absolutely nothing good about this place! Counter assistant picking litter off the floor and then returned to his workstation without washing his hands.Proceeded to chat to a friend whilst ignoring me and eventually took my order sullenly.No coffee available either.Sat down in the empty establishment apart from pigeons swooping through with one eating scraps from a nearby tabletop. This applies to the adjacent bar also so be warned!

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petermE5206ZK . 2020-02-13

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We were served straight away but there was a language barrier with the staff and I felt rude but had to raise my voice considerably for the staff to understand. There was a considerable wait for the food even though we were stood at the counter and could see our burgers. The chips were stone cold. One of the burgers had no cheese on despite ordering a cheeseburger. There were pigeons on and around the tables trying to get food and mouse/rat droppings in the light fixtures. I'd just avoid and get a sandwich from the M&S next door. Terrible establishment.

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LeanneDew . 2020-01-26

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Disgusting cold food, rude staff, grubby seating area, needs shutting down ! Probably a health risk, what with pidgeons inside god only knows what’s lurking out the back. Never again !!!!!! EVER 🤮

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SiLydDon . 2020-01-23

MORE AT TripAdvisor

Wrong order rude staff don’t give a damn how people get their service .... I would love to complain to manager but can’t be bothered

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Q6907BVjohnd . 2020-01-21

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This place not worthy of one star staff rude impolite looked like the ones that was working didn't want to be there a disgrace. Pigeons well fed.

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D7768EAandrewb . 2019-12-30

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ジャンキーな食べ物が食べたくなり、こちらでハンバーガーを頂きました。特に特徴はないですが、安定のお味です。

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pawwapuro . 2019-12-28

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Absolutely disgusting. Over priced filthy place. After eventually getting our food we sat down to eat, we gave up after a few minutes. Pigeons flying all around the restaurant, trying to take food from our hands, sitting on tables pecking away at crumbs. Staff didn't even wipe the tables after getting rid of the birds. Soon as they was gone they came back in. Close the big double doors at the entrance for crying out loud. Its NOT necessary to have them open like that. Will NEVER return. See our photos.

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A9888EFmcdoodle . 2019-12-28

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I waited 20 minutes after placing my order and raising my concerns with the girl that served me before receiving my food. Plenty of people who ordered after me received their food in a reasonable time. When I raised my concerns about my wait the girl had said that she had given my order to someone else, when I complained to her about it I finally got my food. Whilst she was finally collecting my order to give to me she and another were audibly talking s**t about me and my concerns. I highly that I'll be returning to this establishment.

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ScottRenton1 . 2019-12-21

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エジンバラ・ウェーバリー駅にあるファーストフードです。駅にあるので便利です。コスパ的にはコーヒー類がお得です。

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takau t . 2019-12-18

MORE AT TripAdvisor

Awful experience. Only two young guys on the tills, who were painfully slow and inexperienced. The man in the kitchen visibly did not care about what he was doing and was throwing the chips into the pass area with an attitude. After a long wait, I received my order to find the meal was cold. The burger was inedible. The place is unclean and I genuinely think it needs serious review as it is not fit for purpose. Disappointing and such a shame.

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Heatherslin . 2019-12-14

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Disgusting food ! Bread tasted like it had been frozen the defrosted quickly, it was dry as sticks. Burgers poor Chips poor Will never use again !!

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SiLydDon . 2019-12-08

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There were at least 3 mice running around in the ceiling lights, I shudder to think about what is going on in areas you can't see. A real health risk.

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GerryGerry3 . 2019-12-07

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Since BK shut their Falkirk branch I can only get my fix in Waverly. A 10 min wait for what I though was a fresh bacon double cheeseburger. Opened it and it was warmer outside!

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Gillian M . 2019-12-05

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£3,39 for a regular, ''saver'' cheeseburger! In addition to that, greasy and unappetising 12-pack of onion rings, with 9 rings inside. Avoid at all costs, there is McDonald on the other side of the station, do that.

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Wojtek J . 2019-11-10

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I was quoted 3.59 for a simple cheese burger, not a whopper or Big Mac, just a cheese burger. Same order is 99p at McDonalds. Save ur money and eat somewhere else! A disgrace that they get away with that pricing; Shame on Edinburgh Waverly!!!

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Jim_T_1970_12345 . 2019-10-23

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I visited this Burger King this week the experience was terrible. Despite that they charge more than a normal Burger King very slow service, the place was filthy and quality of food was disgusting as it was lukewarm.

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Supermum24689i . 2019-10-16

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I was disappointed in the service. The tables were not clean I found snot in the tissue dispenser. Food was not cooked properly. Would not recommend.

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thebesttravler1234 . 2019-10-01

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Burger King tiene más menú variado que otro competidor. tiene máquina de auto reserva y puede pagarla con tarjeta o en efectivo directamente en la máquina.

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sarahmccarthyno1 . 2019-09-18

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Mi amigo y yo visitamos hoy, para empezar, tenían poco personal y el chico que servía no tenía la experiencia suficiente para lidiar con eso solo. En segundo lugar, por lo que obtienes, los precios son demasiado caros, pero lo sabía antes de ir a Burger King hoy. . Sin embargo, fui rápido. Pero lo que más me sorprendió fue el hecho de que debe haber alrededor de 5 palomas deambulando y saltando sobre las mesas para comer sobras de migas. También había muchas moscas dando vueltas alrededor de las luces y no era un ambiente muy agradable y no te hacía sentir como si estuvieras comiendo en un establecimiento limpio.

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Claire_x97x . 2019-09-18

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Ok, esta es una hamburguesería, lo entiendo. Pero ni siquiera tienen el concepto de comida rápida aquí. Si el personal fuera más lento, irían hacia atrás.

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AndyR784 . 2019-09-16

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Whilst the food was the same as any other Burger King, the whole place was messy, staff chatted, things went uncollected, no emphasis on making this a pleasant experience.

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Nastame . 2019-08-21

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so if you want to share your food with the pigeons this is the place for you and if you have vouchers that you can use for money of burger king products this place tells you it is a franchise and does not except them and the food is more expensive then any other burger king because of it "prime" location

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E1337RWmatthewp . 2019-08-01

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Just picked up a takeaway to go on the train home. As soon as we got it we were straight into the train. Our burgers were stone cold as were the chips. Never again!!!!!

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Sherilyndiva L . 2019-07-26

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Malísimo. El mismo café que a la mañana pague a £1, en este local lo cobraron £2,60.

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ayp2002 . 2019-05-13

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Mi novia y yo tratamos de pedir las hamburguesas de crossiant y dos lattes para el desayuno y nos dijeron que no y no ofrecimos ninguna explicación. Después de decidir rápidamente que queríamos el panecillo de salchicha y dos cafés negros, nos invitaron a esperar veinte minutos, mientras el personal de la cocina entraba y salía de la cocina y el personal de Gormless se ocupaba de sus asuntos con la urgencia de un gato muerto.

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Marcojloco . 2019-04-21

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我來到愛丁堡火車站搭火車 ,買了一份最有名的煲堡漢堡套餐,職員都爽手,而且持有火車站美食優惠卡可享優惠。

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MikeC702 . 2019-03-25

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Dreadful experience dirty tables, clueless staff! and my first ever cold burger. avoid this Burger King at all cost seems as if the pigeons are running the show.

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johnokellet . 2019-03-13

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En primer lugar la hamburguesa no fue hecha correctamente. Estaba cayendo a pedazos en mis manos. Tampoco sabía como un rey de hamburguesas habitual. La hamburguesa de pescado del rey no tenía la salsa de naranja habitual. En cambio, tenía mayonesa simple y tipos amargos de gurkins. Además, las mesas no estaban limpias y les quedaron alimentos durante mucho tiempo, lo que atrajo a las palomas a comer con nosotros. Estos muchachos tienen que entender que las palomas tienen muchas enfermedades y usted tiene que encontrar una manera de evitar que entren. Cómo justificar la carga 7. 99 para una comida está más allá de mí.

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900zeeb . 2019-02-16

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Apareció como si tuviera prisa y entre trenes. Justo cuando estaba sentada para comer, una mujer en la mesa de al lado abrió un carrito para gatos encima de la mesa, sacó el gato y luego me permitió rociarme con orina, mi mesa y mi ropa. Me acerqué a un miembro del personal para explicar lo que había sucedido, la respuesta fue un encogimiento de hombros y ella se marchó. ¡Yo no voy a volver! ! !

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onwalkabout3 . 2019-02-04

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Ordenamos nuestra comida antes de que notáramos las palomas sangrientas volando alrededor y comiendo de las mesas, algunas incluso habían cagado en las mesas absolutamente repugnante. No se proporcionan contenedores para poner su basura. Las colas eran horrendas y el personal parecía desaliñado. No pudimos terminar nuestra comida porque las palomas seguían llegando a nuestra mesa y, como estoy petrificada de las aves, nos fuimos llevando la basura al mostrador. PONGA SALIDAS y consigue que alguien atrape las palomas. Coloca pantallas o persianas para detener las alimañas en las mesas. Esto debe abordarse lo antes posible! !

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marion186305 . 2018-11-06

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Not enough staff, takes a lifetime to get served and food is average at best. It’s expensive and lives off fact it’s in station, you can get better food at a much better price in Waverley mall just up the steps

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flybazz . 2018-10-22

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We just grabbed a quick sandwich to go on the way to the Waverly train station. Ate it on the train but forgot napkins.

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joycep883 . 2018-10-09

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We went to this burger king whilst waiting on a train. I wont ever eat here again, and urge others not to either.

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Allan K . 2018-09-15

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我很快要坐火車前往倫敦工幹,但時間不多,不想吃火車上的昂貴而又不好吃的三文治,只可選擇這地方,店員都快手快腳,知我著急。

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MikeC702 . 2018-09-04

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Me and my Boyfriend had a Double whooper and chicken royal, it all tasted great we will come again and we will highly recommend it from Edinburgh Waverley Burger King

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JamesTS87 . 2018-08-07

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Burger King, que tiene a este outlet como 18 North Bridge ha sido informada de que la ubicación de esta toma no es, como dice en su sitio web.

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ppipreed . 2018-07-31

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Literalmente sobrevivir en comida rápida cuando viajo al extranjero. La razón por la que viaje sola y haciendo así que no hay ningún punto de entrar en un restaurante elegante.

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Sachin0408 . 2018-07-07

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had bus tickets that said we would get a chicken royal meal and small fries for £1.99 and there were two of us so we thought why not, we got there to be told that this particular burger king was a "different franchise" and they werent accepted here. 3 burger kings in edinburgh, with the other two being meals out of town. This was a complete joke and ended up having to spend £14 for a large meal which was small. will not be returning to burger king again

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woodyjunior1995 . 2018-06-18

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Burger King es lo que es: comida rápida, barata y abundante, pero no exactamente nutritivos. Sin embargo, lo que hizo que este se destaque para mí (y no en el buen sentido) era el servicio pésimo. El personal parecía como si simplemente no podía ser molestada y mientras estaban lo suficientemente amable de una manera vaga, sonriente, que no parecen tener mucho en el camino de conocimiento del producto o entusiasmo y en realidad era deprimente visitar este restaurante. La próxima vez vamos a ir a la pista cerca de M&S; y comprar comida para comer un sándwich en los jardines de Princes Street.

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mizliz_uk . 2018-05-20

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Llamado como tuvimos un poco de tiempo antes de que el tren. Dijeron que era sólo porque estaban cortos de personal probablemente para mejor, ya que eran palomas de estar en las mesas. 2 hamburguesas que cuestan casi 13 libras y luego me di cuenta en la factura también habían cobrado más por la bolsa de papel los pusieron en. Muy caro y no me importa mucho la actitud del personal

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Kath S . 2018-05-09

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Think their ovens are broken or something today, cos all their food seeks to be "approaching mild" at best. BK? BTK, more like.

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Kirsty M . 2018-04-29

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Nous sommes arrivé non loin de l'heure de fermeture. Nous n'avons donc pas pu nous installer en salle et avons dû manger dans la gare. Le service à cependant été agréable. Il n'y a pas de burger végétarien. Dommage... Les portions sont copieuses et les prix abordables.

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Angelique13r . 2018-04-11

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Nous sommes arrivés à 21h et lorsque nous avons été servi, il était impossible de manger sur place alors que le restaurant ferme à 23h ! Nous avons du manger sur les bancs de la gare. Cependant, le staff était polie et sympathique.

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Eddy-Jagger . 2018-04-11

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He pasado por un par de veces, para un bocado rápido para comer cuando tengo prisa. . . absolutamente terrible en ambas ocasiones, esta vez se llevó la palma y no voy de vuelta. Ridículamente caro comparado con otros restaurantes de Burger king, no aceptan cupones promocionales por Edimburgo Burger Kings, comida mediocre, y en la ocasión anterior me espere 20 minutos para la comida, obviamente permanente en el lado del mostrador esperando a recoger, mientras la persona detrás de la barra inclinada, ayudando a sí mismos ajenos alrededor de bebidas y generalmente buscando el número 1. Mal servicio al cliente. Me rendí y pidió mi dinero. El director no este con ninguna pregunta, así que supongo que no soy el primero.

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RoFo1976 . 2018-03-28

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The place is filthy with pigeons flying in and out. Wandering about the floor, the seats, the tables and the food trollies. I asked a girl why they did not close the double doors that were open all the time. She said something about Waverly Station had told them to keep them open. I do not believe this for a moment. Do not go there, unless you want some kind of disease.

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Alan Y . 2018-03-14

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Service was pretty slow for how quiet the place was, however staff were polite and friendly but that’s where all the good ends. Given location, expected to be pricier than other restaurants, however extortionate prices, food was of average standard, pretty bad that for a paying customer there are no toilets on site and instead having to pay to use the train station ones. Place felt quite grubby although staff doing their best to keep it clean but when there is flying pigeons flying around the eating area, it’s quite an uncomfortable environment to eat in. Usually love Burger King but was quite disappointed by my experience at this one.

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Emma K . 2018-03-14

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這家餐廳位置很不錯,人比較多,高峰時期需要排隊,食物當然是大塊頭的牛肉堡,最喜歡的還是Burger King的薯條,服務員給的分量很足,而且香噴噴的酥脆,相當推薦,價位很實惠,推薦!

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momonyx . 2018-01-04

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This place was really bad, floor was filthy, staff were uninterested , unhelpful tables were dirty, food was lukewarm and prices are ridiculous, avoid at all costs

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stuart w . 2017-12-23

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Ive always been honest in every review ive done on here but this place is without doubt the worst thing ive ever seen.My wife and i were in Edinburgh for a funeral and on the way home called into this place for a quick meal before we caught our train home.we sat and watched pigeon after pigeon fly/walk in here and land on tables and not 1 menber of staff did a single thing about it and please dont say that if they saw them then they would have done something about it.I watched your staff stand and look while they were flying about so they saw them and did nothing.Its disgusting and shouldnt ever happen in a resturant.I take it you have no idea just how dangerous these pigeons droppings are for humans as if you did then you would have the big massive doors you have closed and not let them into your resturant.I dont expect you to do anything as this has probably been a norm for years but i just hope it gets the attention of some sort of manager and they get this big problem sorted out pronto before someone gets really ill or even dies.My honest view is that you've got more chance winning the lotto 6 times in a row than me ever eating in 1 of your places again as this one falls well below any health and safety standard ive ever seen.Im also going to drop a line to health authority in Edinburgh as this needs stopping and stopping quick.

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madmac09 . 2017-11-22

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Por desgracia tuvimos que encuentro el personal grosero en este lugar hoy.

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1stWardFamily . 2017-11-11

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"Management" have posted a sign saying because of "extraction issues" there are no beef or sausage products available. How disgusting does that sound. I don`t want any beef I eat "extracted". How horrible, yuck.

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61david1 . 2017-10-14

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Horrible lugar terrible. Los precios son el doble que la de McDonald's que está a unos 4 minutos a pie.

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Abi S . 2017-09-28

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He sido un regular en este Burger King por un tiempo ahora y quería asegurarme de que el cambio en el restaurante es conocido.

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erinferguson1471 . 2017-09-26

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Slower than a week in jail. Incredible all staring at each other waited in q for 25 mins then had to leave or would have missed train.Honestly pay them off and close the store because it is pointless being open. Shambles!

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Lee H . 2017-09-15

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Comí aquí como parte de un grupo - no soy normalmente en la comida rápida, pero teníamos hambre y corta en el tiempo, así que pensé que haría Burger King. Por desgracia, estábamos todos desilusionados.

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Scumfy . 2017-09-02

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Comimos allí mientras espera por un tren a las 5 de la tarde. Pedimos dos comidas idénticas, pero solo uno llegó y tuvimos que esperar para la segunda comida. Tuve que palomas testimonio deambulando bajo las mesas y en la cima de tres mesas de comer comida chatarra. Vi varias personal viene en el restaurante y no hacer nada acerca de las palomas o intentar limpiar las mesas. Al final fui y pregunté al personal para limpiar estos tres mesas. Lo que hicieron, pero las bandejas de comida eran pila demasiado alto en el tranvía algunos cayó en el suelo mientras que trajeron. Todo el ambiente nos sentimos como a nadie le importó, estaba en control y muy antihigiénicos. El lugar requiere una visita comercial para mirar los estándares de higiene. Lo siento, pero no volveré a comer aquí.

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lonelyplanetnot . 2017-08-16

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Supposed to be open until 11pm, but closed and cleaning up at 9:25pm tonight. Really disappointing at Edinburgh Festival time. I can only assume they ran out. Strongly suggests poor inventory management ☹️

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Will M . 2017-08-13

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We eat here prior to travelling home after a day in the city with our grandchildren, their choice supposed to be a treat.Long ques, exspensive bill, dirty tables, not enough staff, old food trays/packaging left on the serving counter! A member of the kitchen staff came through the dining area, his uniform was filty. There were pigeons wandering around under tables picking up scraps. Finally to top off a very unpleasant experience, the food was inedible, chicken like tasteless cardboatd, cold chips and flavourless burgers, just more food waste for the bin!DISGUSTED.

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Tom B . 2017-08-04

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We normally like BK better then McD but boy this was bad. Terrible service. They made a mess of my order of Double Whopper with cheese as I received double cheese burger instead. After my protest and another 10 minutes later this was corrected. Further the bread was stale the patty was dry and the soda was as flat as Kansas. The restaurant itself was very dirty.

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Rkhan70 . 2017-08-03

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I have not eaten any burger king in my home country for a long time. I missed the taste of burger king. And so I ordered the expensive one 'Augus Burger'. However, the actual outlook is totally different from the photos in menu & the beef is very dry, seemed not freshly cooked. Later on, when I ordered 'Whopper', it tasted much better. I guess most people usually ordered Whopper instead of Augus.

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KcLi8833 . 2017-07-17

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The food was great quality, no worries there. In fact it was one of the freshest burger king meals I've had in a long time! The problem here was the pigeons, who were coming in to feed off the food trays that hadn't been cleared away. Now luckily I'm not easily put off my food, and so it was an annoyance more than anything - although obviously a hygiene issue. To me it seems like it would have been easily avoided by A) clearing away the old food and B) shutting the partician so that the birds didnt have access in the first place. Will still come back though for food quality.

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lovefood2018 . 2017-07-02

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This chain has really went down the drain. Hard pressed to find one in Scotland, and when we finally get to one the experience was dismal. We waited for 20 minutes waiting for an order we had placed only to find our server had went "walk-abouts" and didn't tell anyone else about our order. It seems the employees taking orders just want to have a laugh and not want to take paying customers seriously. After being asked if we were being served we had told them that we had been waiting for a while, only to be told, by a giggling youngster, it will take a further 2 minutes because "something is wrong".When we got our order from the initial order taker, we were passed it with no apology or any other acknowledgement. Burgerking, please do a review of the employees in this branch. They are rude and lacking common courtesy

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Ann-Michelle K . 2017-04-15

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Het gebruikelijke menu, even eten om snel de trek te stillen. Zit wel verscholen in de stationshal, het is even zoeken.

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Danielle v . 2017-04-10

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Unable to use food vouchers, even though they were still valid and in date! Manager informed us this burger king didn't accept the vouchers, as they didn't have the button on the till for the vouchers. He also said that the Waverley train station and Edinburgh airport burger king do not accept the vouchers and can't use them there. The vouchers does not say that and neither does the website! I checked the main burger king website - 'Terms and Conditions' policy is 2 years out of date! Stated 2015. Myself and my partner thought the vouchers were false advertising as we couldn't use them at this establishment and were very disappointed that we got refused to use the vouchers to get food! The main website should get updated and CLEARY state on the vouchers where you can use them!

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Amy A . 2017-02-08

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What can you say about a quick Burger King burger? It's cheap fast food. Ordered a barbecue burger so had to wait by the counter while it was made, however it was still pretty quick. Service was okay and the place was busy. It was average. I got what I expected.

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PritchieOnABike . 2016-12-23

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Just what you would expect from Burger King, considering that it is located inside a train station l thought that the service was OK, just what l needed before that long journey to London

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Terry C . 2016-12-08

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We were in a rush and just needed to grab a quick bite so we stopped at a recognizable fast-food place, Burger King. We ordered onion rings, chicken nuggets and a burger. When we sat down to eat, we saw that the onion rings were a grey/green colour. We were shocked, did not eat them and tried to move past it so we could get some food into us. The chicken nuggets were passable but my husband looked a little green when he was eating the burger. We did not have time to run back and complain and the staff did not seem to understand English the first time.

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marie s . 2016-10-10

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安心感からでしょうか。。。ついつい行ってしまいます。本当は日本食が食べたいのですが、行く元気がないときはバーガーキングで我慢します。

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香港狐74 . 2016-09-21

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Since we had only a day in Edinburgh we couldn't afford to spend a lot of time in a restaurant, so Burger King was the best for us, good value for money and we were satisfied

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LIZIO4743 . 2016-09-14

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Tras media hora dando vueltas lo encontramos...y encima para comer sin bebida refill :'( esta muy escondido...si lo buscais, prepaos para andar....

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Raquel P . 2016-09-13

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Had problems to find it, because you need to go to the waiting room. The Burger King itself is good as always, you need to try the Angus Burger.

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Lattuechi . 2016-08-30

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There's only one option for the vegetarians that too a burger which tastes soo bad.Not an option for the vegetarians at all.

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Shreyansh123jain . 2016-08-22

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Can't comment on the food as we waited so long after I ordered 2 drinks that we'd have missed our train if I hadn't asked for my money back. Service was incredibly slow, staff chatting amongst each other and standing with their back to the ever expanding queue of customers while waiting for chips to be ready (after having taken 3 orders one after the other) Given it's in a train station I'd have expected it to be quicker service, not a 15 minute wait for 2 drinks. Awful. Avoid. There's an m&s food next door. Try that.

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fibonacci_sequins . 2016-08-16

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First time having a quick and convenient Burger King in Edinburgh but it was the end of our stay here for the festival season and a cheeck Chicken Royale was looking mighty fine at the time.Just in the nick of time and was a surprisingly hot and fresh bite that kept me satisfied all the way back to England.There goes a weekend of fast food and now it's back to reality and an everyday battle to have a 'balanced diet'.Thanks BK.

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ManchesterWillH . 2016-08-15

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Eating my meal with a pesky pigeon! Flying around the restaurant landing on tables and chairs. food left on tables no staff going around to clear this up..poor show Burger King.

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Ray T . 2016-07-26

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Having ordered my food and having a coffee was somewhat put off and left food after seeing a pigeon eating of a nearby table as per pictures. And no staff around in forecourt to clean tables all this does is attract the issue.

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alex h . 2016-07-26

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I had the tasty chicken in a bun with chips and coke.The service was friendly and prompt as it has to be in a train station!

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John L . 2016-07-12

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I came here for a quick take away before my train. Only ordered one burger, no drink or fries. I think a trainee was servicing as they had to keep checking things. I have no problem with staff training, but at busy times someone should shadow them if they need help. Only just caught my train. Food was the usual good standard. I still prefer the old style sesame seed buns.

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daveinkent44 . 2016-07-04

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Sempre igual no mundo todo.Boa opção para um lanche rápido. Banheiros limpos e atendimento eficiente.Boas opções de sanduíches.

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Luiz4 . 2016-06-22

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This place is hit or mis due to there location this time we been Lucy to have hot and good quality of meal not long waiting time enough staff

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Bishopj340 . 2016-06-12

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Rede sempre bem localizada e perto da estação de trem.Opção boa para quem viaja com crianças e adolescentes.

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Heloisa S . 2016-06-02

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Very poor. Full menu advertised. After waiting in a long queue, ordering meal and ready to pay, then told there are will be no fries. This isn't new, but they let people queue and order before telling them. So after queuing for ten minutes, either walk out or pay full price for half a meal. And the burger was lacklustre. Rip off.

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Rjo103 . 2016-05-22

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Tables were dirty, with the previous diners leftovers, service was abrupt and verging on rude. When we eventually got our burgers, it really wasn't worth the wait, worst whopper burger I have ever eaten! Roll was stale and crumbly, burger was cold and there was obviously no care taken while making it. Chips and chicken nuggets were also cold. Will definitely not be back.Trolleys of empty wrappers and trays scattered everywhere. Awful.

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Craig M . 2016-05-02

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Irene, the staff probably she had a bad day because so serious and rude. The place look dirty and the tray do not have any paper to cover and the tray still a little bit wet and my fries touching it. I dont like my food touch the tray. Denise was so nice!

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Carlos M . 2016-04-25

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The place is dirty, the waiting times are appalling, the attitude of the staff is dreadful. The prices are also way too high for the quality of the food. We were luckily not waiting for a train having just arrived in Edinburgh but I believe we would have missed it had we been trying to catch a train as it took 12 minutes to get served then another 15 minutes to order the food as the staff were talking amongst themselves, avoiding eye contact and getting upset when I couldn't understand what they were saying. There was also no apology for the wait. We won't be back.

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Scotsgirl73 . 2016-04-20

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Here's an idea, try a wee bit cheer. Nice photos of Edinburgh on the wall, won't cost much at all. Felt sorry for the staff, not s cheery looking gaff. Without being rude, food not good. I gave the one in Glasgow a Ten, but I won't be back to this one again. If this is a franchise, it's a bad surprise. If it's corporately run, something positive needs to be done!!!!

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John M . 2016-04-12

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Service was atrocious and slow by 2 male staff who didn't look like they were enjoying their job.Very robotic repertoire with no banter at all.The burgers were dried out and flung into the box.had the audacity to ask if I wanted a sauce for an extra 25p ? Come on Burger King get your act together, it's not surprising that your the poor relation to McDonald's I would have complained about quality but didn't see the point I telling staff who clearly weren't fussed about being there

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MLH0704 . 2016-04-12

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After waiting a very long time for our meal we had to clear & almost wipe our own table. Trolleys and tables piled with discarded food trays & pigeons stroll in & out eating food. We asked if someone could come and clear the table. Someone shouted through to the back kitchen and eventually a shuffling scruffy person came with a cloth so wet it was dripping on to the floor as he walked. Consequently the table was left sopping wet, and all he did with the bits of food on the table was to wipe them all on to the floor. Why did the food take so long to come? I believe they now 'cook to order' instead of having it all ready as they used to, they have a good enough turnover to still do this. I cannot count the number of people who were told it would be 15 mins or more before their order was ready. Most left without placing an order. Come on B.K. this is Scotland's international showcase station, step up and improve your part of it, it's shameful.

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Traveller677 . 2016-03-30

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nice food, good staff and great prices!10 out of 10 for this fine establishment!!! I will cherish the chance to visit again in the future

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stevenseagal . 2016-03-15

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As i have to wait for almost 45 mins to catch my next train, i have been eating in here for months now. Mostly i have Chicken Royal. Today i asked for extra mayonaise on my CR and i think whole the mayonaise bottle has been poured on my sandwich. It looked absolutely horrible. More mayonaise and less chicken. Because of the mayonaise my chicken was sliding down and whole my sleeve got dirty. Christ! I was eating in the station and not in my house. Felt like an absolute nuts asking for more mayonaise!

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daisy212015 . 2016-03-15

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A very busy BK in a very busy place. The usual variety of food with some additions unique to the UK. In all a cost effective meal!

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jdustymaya . 2016-02-19

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