Burger King in City of London, Westminster

Good customer service involves being proactive, solving problems efficiently, offering clear and quick responses, demonstrating empathy and courtesy, guaranteeing customer satisfaction and loyalty. Kati

Amazing staff service! Highly recommend and they are very friendly 😉

Very good experience and friendly service ✨

Classic Burger King fast food restaurant. Small, 6 vending machines for ordering, 3 cash registers at the counter. Unfortunately, the QR code from the phone app cannot be used here.

Late night whopper. Hot fresh well put together

Friendly staff and quick service

"I recently visited Burger King, and it was an amazing experience! From the moment I walked in, the staff was incredibly friendly and welcoming. The restaurant was clean, and my order was prepared quickly. The Whopper was fresh, juicy, and full of flavor—just the way I like it! The fries were perfectly crispy, and the drink was ice-cold. I also appreciated the self-service kiosks, which made ordering super easy. Overall, it was a fantastic meal with great service. I’ll definitely be coming back!"

All credits to the hospitality service team @ danny

Good place, they serve quickly when we are passing through.

The service was excellent definitely recommend

The Food was amazing. The staff were friendly and helpful.

Amazing customer service and the quality of food was great!

Good service. Yamini is very friendly. 5 start 👌

The man that served me , Danny its so kind .such a nice vibe . Vikas aswell . Thank you . I will be coming back.

Great service! Love the doritos chicken fries!

Fast service and good people. Small place but it was very clean. Food was warm rather than hot which was a shame, otherwise good

Nice work and good atmosphere i like service I like the food

Service was great & quick! Would recommend!

Very nice escpecially after the night I had last❤️

Staff were soo friendly..want to visit again..

Good service. Will definitely come again.

It's my regular place to grab a quick dinner. Always top of the service.. never disappointed. Heads up.

The brother azim here was very helpful and had a nice smile on his face and he had a very god conversation with me

Very good service and good people

Everything is good the food, people are good and the atmosphere is good as well. ✅💥

Good and giving fast orders to delivery drivers

Good location and very fast! The prices are exaggerated, like all of London. Limited vegan options… The use of screens is very accessible, but in Spain it is cheaper…. Also, if they ask you to fill out a review, they give you something as a reward... here in London they can do it and that's it... Apart from that, very rich. PS: you can't eat there, only take away

Staff very helpful as it my first time using the app. Great experience.

Friendly staff, good situation here

Excellent service. Glad to see so many meat free option. Highly recommend for vegan or plant based whopper

Had ordered 9 chilli bites. Was fresh and tasty. Love this from BK

Very good food excellent customer service..

Good service from staffs side , Thank you.

Had an amazing experience at Burger King Victoria station the was absolutely delicious and service is a good the person in till is Yamini she is very polite and respectful.

Very friendly service. great food

The staff were friendly and efficient, and the restaurant was clean and well-kept. I ordered the classic Whopper, which was fresh and tasty, and the fries were crispy as always. The service was quick, making it an ideal choice for people on the go. Highly recommend this Burger King if you're passing through the area. Will definitely stop by again!"

The service provided was exemplary, demonstrating both professionalism and efficiency. We extend our gratitude to Manager Danny for his thorough explanation.

Both the burger and fries were served stone cold. Terrible!

Very good customer service…..😄😄😄

Nice polite staff, the service was quick, and the food was perfectly cooked and delicious. I would happily eat here again and recommend it to anyone passing through Victoria Station.

“Great Service and Delicious Food!” I recently visited Burger King and had a fantastic experience, thanks to Vikas. He was incredibly polite, friendly, and efficient. My order was taken with a smile, and the food was prepared fresh and quickly. The restaurant was clean, and the atmosphere was welcoming. Vikas went above and beyond to ensure I had everything I needed. Excellent customer service makes a big difference, and he truly made my visit enjoyable. I’ll definitely be coming back!

Smoky chimichurri chicken burger is nice and friendly customer service

My go place when in and around Victoria. Friendly staff, good food.

Stone cold burger. Stale bun. Just about as bad as it gets. The fries were fresh at least. I’ll never buy here again and I’d strongly suggest that you avoid it here too.

It was a great experience... Afzal is really good with the service

This is the best place ive ever been to MD was the best i love him

Excellent food nd great service ☺️

They do not use gloves. After cleaning nose they use the same hands to wrap a burger. Had to throw that away.

You receive Prices Gate wather wich is not in meniu! Nobody say hello,or anything like that They serving you with disrespectful

I recently visited the Burger King store and had an amazing experience! A special shoutout to Vikas, a team member who provided exceptional service. The standout item for me was the chicken royal Cheese - they were absolutely delicious! The combination of chilli cheese bites and spicy jalapeno was perfect. I'm definitely coming back for more! Rating: 5/5 stars Keep up the fantastic work, Vikas and the Burger King team!

Ordered a bacon double cheeseburger, it was there 10 minutes, probably they had heating lamps off and I’m eating it cold on the train!!!! DISGRACEFUL!!!!!!! You make so much money the lamps should on ffs

Great Burger king! Good customer service !!!

The place is very good, everything clean and the service is fabulous. We highlight Narayan who assisted us several times and was very cordial. We will return.

Partner named Vikash did a great job in taking my order and serving me, he is a Gent for the store.

Great food, fast service, plenty of tables, and nice atmosphere.

I recently visited Burger King and had a great experience thanks to Sai Vikas. They were friendly, professional, and efficient, ensuring my order was correct and served quickly. Their positive attitude and willingness to assist made my visit even better. It’s always nice to be greeted with a smile and great service. I truly appreciate their hard work and dedication. Keep up the excellent job!

Quick service and fantastic food.👍

Good and quick service provided by Narayan. Thank you. 🙂

The burger was full of salt Very poor quality

Excellent customer service by Hamza

Vikas doing good customer service

Very good experience. Thank you hamza

Delight food, good maintenance, friendly staff

I ate vegan royal and i loved it 💥

Tasty, fresh food and I received lovely service from Iqbal who was friendly and polite.

Don’t try those new Doritos chicken fingers. So hard it was like chewing wood. £6.50 for 6 pcs you’re having a laugh! Never again. Avoid

Had a great experience at Burger King! The food was fresh and served quickly, and Danny, our server, was fantastic. He was friendly, attentive, and made sure we had everything we needed

Azim‘s service is awesome, burger is tastey.

Average chips. Terrible burgers. Ridiculously overpriced....... And slow. Deserves to go out of business. Staff were friendly.

Very good customer service from Sababa.. very professional..

Azim is so co operative and good smile

I ordered a vegan Royal, And guess what, it's too good and hot. And chilli cheese bytes, taste like heaven. Next time I'll try Onion rings. Overall good service by the cashier. Great Hospitality skills he has. Thanks Burger king Victoria station 🤘🏻

It is an amazing place , love coming, the service is clean and up to the mark thank you burger king

Not worth wasting your time or money. Second time here and will be my last!!

Super convenient just by the platform on our way home,

As I was ordering my food at Victoria station I politely asked for more salt. Before a “yes sure” the man semi-aggressively taps the QR code saying “review!” I reply “for more salt?” “No, but review!” Anyway I get my order. Cold, no onions (I asked for onions). 12 quid… Well, here’s your review. Hope you liked it. Pros: got my Fanta quirky. Negative: Fanta was warm (?) Food was cold. Bad price and I really don’t like being asked to give reviews as I’m about to take a early morning flight.

Hamza and Yamini are amazing servers, they were so kind and really helped us with our order. I would 100% recommend going to this Burger King because the people are awesome. Thank guys x

Great service from Delowar even gave me great discount

I had a good experience with the staff by their friendly nature and polite behaviour ,The food was nice ,Thank you YAMINI for the quick service .

Lovely people food was very nice and quick Iqbal served us 5/5

Good food nice freindly service

Shocking service today at this ‘restaurant’ Ordered 2x meals for me and my 10 year old. £30!!! But that was my choice to order it. Turned up cold!!!!! Having waited 10 min for “fast food” I returned the food and asked for my money back. I was verbally abused in front of a large crowd and told to come back tomorrow!!!!! My son was so upset he was shaking. Lucky there was a passing police officer who I flagged down and having explained the situation…. Funny the manager gave me a full refund!!!! I will never buy from this place again. Thank you to BTP OFFICERS for their help and the crowd for their support too

Very helpful staff and good customer service

I bought a breakfast this morning, A I’m is nice and with good service.

Mr Narayan was courteous and helpful in sorting my order and doing his best efforts for food.

Lovely food!! Fast service and a lovely atmosphere. A big shout out to Mahbub!!

Amazing fast service, special thanks to Narayan for making sure I got my train!

The seller is very agressive and rude, and bad food

Very polite and friendly service.

Staff is very kind and helpful.

The desk staff was very helpful

Really nice Danny it’s excellent service

had an amazing experience at Burger King Victoria station The food was absolutely delicious and service is good the person in till is Yamini she is very polite and respectful.

You could not use the loyalty code. The cashier, the manager Danny, said to me they do not franchise with Burger King when there's signs that say Burger King, my app on my mobile states that Burger King address is on the app. I scanned the Burger King code to leave a review and Danny shouted at me and told me not to do that because I would give him a bad name. This Burger King address location: 1 Terminus Pl, London SW1W 9SJ, UK I did not buy any food.

Very polite and helpful staff. Had a Whopper cheese meal, which was freshly made and served quickly. I am pleased with the efficient service I got.

I like the food but it is incredibly expensive.

Excellent service and such a nice, polite behaviour by the staff. Liked it❤️❤️

If you're wondering how a BK can achieve such a high rating while serving mediocre food, it's because they ask you to rate them 5* while holding eye contact before even serving your food. .

Food stone cold freezing and the staff are appalling

They would not let me take my food until I gave a review, which he took my phone and did it himself and now I’m doing another one