Burger King in City of London, Westminster

Guys at the order table were very helpful

Azim shows excellent customer service. Love this place

Super quick service. Very happy

Delicious food and very friendly customer service. Highly recommend 👌

Good service. All staff very friendly

Quick fast and friendly service

Great service however no dine in

Needs seating and a bin, but that’s it. Otherwise 5 stars

Very friendly and nice service 😊

Bharath was great, double checking everything! Thanks

very good customer service ,thank you deloar

Great service from Bharaht! Thank you

Friendly staff! Satisfied customer! Dany gives good advises what to order and Hamza made it very delicious! Thank you so much! Special thanks to Lord Hamza!

Hamza Ady Dany best crew ever! Hamza makes food super delicious all the time! Special thanks to Hamza!

Amazing staff Amazing food Shout out to Danny

Absolutely horrible stuff all liars I paid for a meal on the self check out I then go onto tell the staff I haven’t received my receipt he then goes onto tell me they are having a cyber problem and I should pay again and the the money will be REFUNDED in 48 hours . It’s been 7 days and I’ve received nothing the manager couldn’t even come out from the back to address me

The burger was awesome. You are a Star

Really nice place burgers are excellent

Dear Burger King Customer Service, I am writing to express my deep frustration and disappointment after a distressing experience at one of your restaurants. Today, just about 45 minutes ago, I went to the Burger King located at Victoria Station. I decided to spend my last £12 on a meal. I had no cash or my other card with me, so I paid using the only bank card I had. The payment went through and my bank shows it was successfully processed – the money was clearly taken from my account. Despite this, the woman working there insisted that the payment had been rejected and demanded that I pay again. She spoke to me in an extremely rude, aggressive, and disrespectful way. I have never encountered such unprofessional behavior in any restaurant. She treated me with absolute contempt, as if I wasn’t even human. I felt deeply humiliated, upset, and helpless – especially since that was the last money I had and I was very hungry. How can Burger King allow employees like this to represent your brand? This is completely unacceptable. I demand that this incident be thoroughly investigated, that the behavior of this staff member be reviewed, and that I receive a formal apology for the way I was treated.

RAHMAN DOING GOOD CUSTOMER SERVICE

team leader Danny is a superstar / very kind and professional. Always has a smile on his face and that’s why I pick Burger King over any other fast food restaurant.

Very good team member #Azim always with a smile

Aditya has amazing customer service! Thanks heaps

Appreciate Aditya and the rest of the staff fulfill my order. Respect!

Quick friendly service. They have halloumi fries here which you cannot get in Canada! And you can order a burger at 9am. Also not a thing in Canada. There's public seating throughout the station so you can only grab your order to go. They encourage kiosk ordering but you can order via a real human too.

They guys asked me to leave a review straight a way after ordering my food .. not sure what he wanted me to rate as I didn’t receive my order . They were speaking in Indian between the workers while I was there , the food didt fell fresh . Certainly won’t come back in there ..

Absolute garbage of place, barely staffed while the hole place is packed, the staff on the till touching his face constantly while taking the cups putting the fingers inside the cup, ordered 1 coke with ice and another with out both of them came without ice, both no gas and room temperature. Discarded after the 1st sip. French fries cold and stale from the past 2 hours and saltless.... We could have a peek thru the counter to see the preparation just to see the "chef" doesn't use gloves to assemble the burger and seeing him bare handed dropping lettuce on my burger doesn't sit well with me. Will never visit again any stablishment of this brand as the standard is clearly non existent. 21 £ for 2 menus and not even the decency to put at last a napkin in the bag.

Daniel and hamza gave me a great service and they were really positive

Very friendly customer service!!

Staff were helpful and quick service.

Good customer service.... atmosphere goodd..

Always run in starving and get served with my food fresh, hot and delicious. Staff are also always friendly, chilled and AMAZING! Made my train 😊❤️🌈

Amazing food and all but a little slow

Afzal is very good person. I like his service

Staff at the counter pressure customers to write a 5* review as they watch. The 5* reviews here are mostly fake. They'll give you a free ketchup (which is free anyway) and tell you to give them 5*

Quick and efficient, i liked it

Amazing staff service! Highly recommend and they are very friendly 😉

Good customer service involves being proactive, solving problems efficiently, offering clear and quick responses, demonstrating empathy and courtesy, guaranteeing customer satisfaction and loyalty. Kati

Classic Burger King fast food restaurant. Small, 6 vending machines for ordering, 3 cash registers at the counter. Unfortunately, the QR code from the phone app cannot be used here.

Very good experience and friendly service ✨

Friendly staff and quick service

"I recently visited Burger King, and it was an amazing experience! From the moment I walked in, the staff was incredibly friendly and welcoming. The restaurant was clean, and my order was prepared quickly. The Whopper was fresh, juicy, and full of flavor—just the way I like it! The fries were perfectly crispy, and the drink was ice-cold. I also appreciated the self-service kiosks, which made ordering super easy. Overall, it was a fantastic meal with great service. I’ll definitely be coming back!"

Late night whopper. Hot fresh well put together

All credits to the hospitality service team @ danny

Good place, they serve quickly when we are passing through.

The service was excellent definitely recommend

The Food was amazing. The staff were friendly and helpful.

Amazing customer service and the quality of food was great!

Good service. Yamini is very friendly. 5 start 👌

The man that served me , Danny its so kind .such a nice vibe . Vikas aswell . Thank you . I will be coming back.

Great service! Love the doritos chicken fries!

Fast service and good people. Small place but it was very clean. Food was warm rather than hot which was a shame, otherwise good

Nice work and good atmosphere i like service I like the food

Service was great & quick! Would recommend!

Staff were soo friendly..want to visit again..

Very nice escpecially after the night I had last❤️

It's my regular place to grab a quick dinner. Always top of the service.. never disappointed. Heads up.

The brother azim here was very helpful and had a nice smile on his face and he had a very god conversation with me

Very good service and good people

Everything is good the food, people are good and the atmosphere is good as well. ✅💥

Good and giving fast orders to delivery drivers

Good location and very fast! The prices are exaggerated, like all of London. Limited vegan options… The use of screens is very accessible, but in Spain it is cheaper…. Also, if they ask you to fill out a review, they give you something as a reward... here in London they can do it and that's it... Apart from that, very rich. PS: you can't eat there, only take away

Friendly staff, good situation here

Staff very helpful as it my first time using the app. Great experience.

Excellent service. Glad to see so many meat free option. Highly recommend for vegan or plant based whopper

Good service from staffs side , Thank you.

Very good food excellent customer service..

Very friendly service. great food

Had an amazing experience at Burger King Victoria station the was absolutely delicious and service is a good the person in till is Yamini she is very polite and respectful.

The staff were friendly and efficient, and the restaurant was clean and well-kept. I ordered the classic Whopper, which was fresh and tasty, and the fries were crispy as always. The service was quick, making it an ideal choice for people on the go. Highly recommend this Burger King if you're passing through the area. Will definitely stop by again!"

The service provided was exemplary, demonstrating both professionalism and efficiency. We extend our gratitude to Manager Danny for his thorough explanation.

Both the burger and fries were served stone cold. Terrible!

Nice polite staff, the service was quick, and the food was perfectly cooked and delicious. I would happily eat here again and recommend it to anyone passing through Victoria Station.

Very good customer service…..😄😄😄

“Great Service and Delicious Food!” I recently visited Burger King and had a fantastic experience, thanks to Vikas. He was incredibly polite, friendly, and efficient. My order was taken with a smile, and the food was prepared fresh and quickly. The restaurant was clean, and the atmosphere was welcoming. Vikas went above and beyond to ensure I had everything I needed. Excellent customer service makes a big difference, and he truly made my visit enjoyable. I’ll definitely be coming back!

Smoky chimichurri chicken burger is nice and friendly customer service

My go place when in and around Victoria. Friendly staff, good food.

It was a great experience... Afzal is really good with the service

Stone cold burger. Stale bun. Just about as bad as it gets. The fries were fresh at least. I’ll never buy here again and I’d strongly suggest that you avoid it here too.

This is the best place ive ever been to MD was the best i love him

Excellent food nd great service ☺️

They do not use gloves. After cleaning nose they use the same hands to wrap a burger. Had to throw that away.

You receive Prices Gate wather wich is not in meniu! Nobody say hello,or anything like that They serving you with disrespectful

I recently visited the Burger King store and had an amazing experience! A special shoutout to Vikas, a team member who provided exceptional service. The standout item for me was the chicken royal Cheese - they were absolutely delicious! The combination of chilli cheese bites and spicy jalapeno was perfect. I'm definitely coming back for more! Rating: 5/5 stars Keep up the fantastic work, Vikas and the Burger King team!

Ordered a bacon double cheeseburger, it was there 10 minutes, probably they had heating lamps off and I’m eating it cold on the train!!!! DISGRACEFUL!!!!!!! You make so much money the lamps should on ffs

Great Burger king! Good customer service !!!

The place is very good, everything clean and the service is fabulous. We highlight Narayan who assisted us several times and was very cordial. We will return.

Great food, fast service, plenty of tables, and nice atmosphere.

Partner named Vikash did a great job in taking my order and serving me, he is a Gent for the store.

I recently visited Burger King and had a great experience thanks to Sai Vikas. They were friendly, professional, and efficient, ensuring my order was correct and served quickly. Their positive attitude and willingness to assist made my visit even better. It’s always nice to be greeted with a smile and great service. I truly appreciate their hard work and dedication. Keep up the excellent job!

Good and quick service provided by Narayan. Thank you. 🙂

The burger was full of salt Very poor quality

Excellent customer service by Hamza

Very good experience. Thank you hamza

Vikas doing good customer service

Delight food, good maintenance, friendly staff

I ate vegan royal and i loved it 💥

Tasty, fresh food and I received lovely service from Iqbal who was friendly and polite.

Don’t try those new Doritos chicken fingers. So hard it was like chewing wood. £6.50 for 6 pcs you’re having a laugh! Never again. Avoid

Had a great experience at Burger King! The food was fresh and served quickly, and Danny, our server, was fantastic. He was friendly, attentive, and made sure we had everything we needed