Pret a Manger in City of London, Westminster

Good passing place. Something quick for breakfast. Hot drinks.

Told by the staff that they don't have toilets in.this branch which is bizarre considering they have a huge seating area for customers to eat. I would avoid this Branch and go to one nearby.

Personale maleducati!! Neanche il tempo di entrare e guardare cosa offrivano per la colazione...e la "cameriera" ha detto che per noi era un locale troppo caro 😂😂😂...Mai neanche quando entro in un locale a Cortina d'Ampezzo mi hanno mai detto una cosa così.... incredula!

After a long day of shopping, I really needed a hot coffe and the guys who served me, Nazmul and Noshin welcomed me very kindly, interacting with me and most importantly, with a smile on their faces, making me feel very comfortable and they surely made my day. As I thanked them for their kindness, they also offered me the new ginger cookie, which was delicious and I’ll absolutely get it again!!! (I’ve been there on Monday, if I’m not wrong) Coffee was great too! Thank you guys and Pret Will see you soon

Wanted a refreshment and a wee. No toilet at all, which is a shame for a coffee shop.

Great foid and service on Praed street

Very bad attention. It doesn't have a bathroom.

It's good for a quick meal Wow, prices in the UK are expensive. sandwich is delicious

No toilets for paying customers?????

The products are good but the tables are not cleaned. Furthermore, there are no toilets. Not even.

Ordinary coffee, but God bless their subscription

Busy Pret offering affordable coffee in the midst of the expensive surroundings of the nearby clubs close to St James's Palace

I'm sure the food is scrummy and the staff all lovely but the coffee is truly awful: bitter, thin, oily, brackish. What on earth do you do in the roasting process?

You can enjoy working and drinking your coffee while looking at the square. Their sandwiches are very successful. 9/10

All good but can’t understand no toilets in coffee shops not any more coming this branch

The quality has really gone down, this used to be the place to have a delicious sandwich but now they can’t even be bothered to spread the mayo on the sandwich, it’s dry and over priced..

Good bakery and coffee, but there is no restroom and this is very bad for tourists.

Very simple restaurant, no plates, but good pastries and good coffee for a quick, inexpensive snack.

Grubby and poorly laid out, was told to go next door to Itsu for a toilet! Nasty coffee.

They don’t have toilets for clients and the croissants taste old.

Staff are polite and smiling, I was served by Sruti and was impressed by her customer service skills. Other team members looked supportive and nice too. Quality of the chocolate cookie that I bought was not good. It seemed it was there for many days.

Economical food chain for tourists It is not recommended for the excellence of its menu, but for its low prices

Pret's coffee is already bad, but this branch is way worse.

A place like this should have a bathroom

It doesn't have a bathroom so the experience is annoying because you are forced to go somewhere else later to be able to use the services.

Pretty good shop. Good coffee and lots of sandwiches to eat! Certainly not very close to my taste. The employees are very kind, but some are not so communicative. There's everything in London and it's a good idea to grab a bite to eat!

My favorite for Fresh and healthy foood

I ordered a coffee and when I asked about the bathroom, the attendant told me to go to the subway as they didn't have a bathroom. I found the information strange as it is not common for a cafe without a bathroom

Top service and great atmosphere!

Good for a snack or brunch. However, no toilets.

reliable, consistent quality of food - priced a little at the upper end of expectations

While in London, Pret was our one of many highlights of the day. The morning coffee, lemonade and croissants were very good. We recommend this place.

I ordered a Free-Range egg sandwich (free-range: chickens are not tied up and kept stress-free) and filter coffee. (Meals are about £1 cheaper if you go to go) Sandwiches are bland. Maybe it's a British flavor? I don't want it to be salty so I want to add salt and pepper. The filter coffee has a well-balanced taste, and for less than £2 I would definitely use it again. I was surprised at how dirty the area around the machine was.

Correct pour de la nourriture anglaise

Went to grab my lunch, the Asian lady on shift was really unkind. I kindly asked how is she, never replied just asked if I want my food toasted. Upon waiting, I thought my sandwich is ready and she is looking at me, then she looked at me with a strange expression saying “this is not for you” okay 😂 why so angry? The rest of staff was lovely as usual. But not her. I did share this info with my 110k audience on TikTok. Just to make sure people avoid her then at this location. BTW- grab Boxing Day toastie! It’s delicious 😇❤️

Ich liebe die Sandwiches! Zwischendurch einfach nur super. 👍

Very rude staff and no bathrooms nor plugs… not recommendable.

Смачні страви, смачні салати, швидко та корисно можна поїсти. Кава приємна. Обслуговування хороше. Стосовно чистоти, то хотілось би краще.

Das ist ein Geschäft, was uns bei unseren Londonbesuchen schon des öfteren "gerettet" hat. Wir laufen meist doch mehr durch London als geplant. Natürlich haben wir dann nichts zu trinken oder essen mit. Hier kann man dann nen kleinen Salat oder leckere Muffins mit einem Getränk für kleines Geld zu sich nehmen.

Having signed up for the subscription service which seemed too good to be true, it in fact was too good to be true. This store does not service the shaker drinks after 7pm because they do not want to have any waste left over if they can not sell the rest of the carton. Instead every day they say that they have run out. I work around the corner and use this store 6 days a week and I can not believe that the general manager is not ordering enough of the product to meet the demand. Other stores have plenty and serve after this time so it is not a supplier shortage and instead a poor service. I have cancelled my subscription as I am not able to access the full range consistently. I recommend checking using the reduced price trial in your local store before committing to the full price. I will be paying Starbucks full price because they offer better availability on their product range. Very shortsighted by this store.

A good stop for coffee and hot food. Apologies for last review

love it. easy, cheap, convenient breakfast. oats + bacon & egg bun with coffee.

El WC cerrado. Una vergüenza!!!

This is a very convenient Pret a manger for the location, it shows by how busy it is and that they are constantly busy here. The staff are attentive and efficient. They get orders in and are nice and quick. I was glad they got everything correct. The coffe isn't that good, al least not for my taste. Iced latte needed 4 sugars, so I could take it down, regular latte was not drinkable at all :(. They have an excellent range of hand made sandwiches (they are also delicious) and sweet baked goods. No toilet :(

Good range of sandwiches, wraps and salads. Busy at lunchtime, so not much seating.

Amazing fast service and friendly staff they do good drinks hot or cold

Very typical food quality for Pret, but service was rushed and uncomfortable, staff appeared very stressed and kept making mistakes, dropping things etc. It was an uncomfortable experience and I'd steer clear of this branch in future.

A very welcome coffee & brownies, and a seat! after the RA Summer Exhib over the road. Good choice of food and soft drinks as well as teas and coffees.

Just not at all appetising coffee. I saw many people in London buying this and was curious to try it too. But to my dismay, it was horrible. Not at all strong and had a watery taste. The iced latte was incredibly watery and diluted. The flat white and cappuccinos were not at all tasty. It felt very light. The food was not bad. Overall, for the price it’s not worth it at all.

When we arrived, my partner had to go in to ask for the ramp to be placed so I could enter (I am a wheelchair user). A man came with the ramp to let me in (accidentally hitting another customer while he did this - he apologised) he then directed us to the seating area which was accessible by another set of steps however there wasn't any space for me or my group to sit so we turned around to get food to take away. In the short amount of time it took us to get food the man with the ramp had disappeared. Meaning we had to make our own way out of the shop.

Sandwich was good but my iPhone was stolen in this Pret. 2 Romanian Women get in and usually steal all the iPhones on the Table. Please be careful and don‘t take your iPhone out or on the table. Staff let‘s these people in and walk to the seating area without buying anything. If someone doesn‘t buy anything, the staff should command these people out. A security guard would also be good. These Romanian thiefs steal in all Pret, McDonald‘s and Shake Shack. Please do signs and informations on the wall of Pret to not leave the iPhones on the table.

Great food and coffee and very friendly staff ✅

Tea was alright, service very cold amd abrupt.

Decent food. NO RESTROOM FOR PATRONS.

I received the highest level of service from the very polite and friendly French lady

Now was bad service. My buyings were £5,94. I gave £10 bill + £1 coin. Got back £0,06. I said it was ten. Then I got £4, yet left £1 without getting. Toilet was broken.

Ordered an iced matcha latte and a regular latte with almond milk. The iced matcha latte was hot, and the latte had coconut milk. Disappointed in the service.

Store looks a little tired now.

Local lotado, sujo , confuso, sem wc

One of a well-known chain of restaurants that serves organic coffee and fresh sandwiches. It is a good choice for vegetarians. The usual prices in London. I liked the hot chocolate the most. As for the rest of the coffee nothing is really special

Limited choice, grumpy team, cold atmosphere. Mind you it was London, and it was Saturday afternoon....

Very quick service, but unfortunately my chai latte tasted like warm milk with little flavouring. Great that you do not have to pay extra for alternative milks!

Really good quality staff and products

I got a chai latte from the lovely two baristas that made my evening! Thank you!

It's consistently ok, good coffee, croissants and sandwiches.

Friendly staff and nice branch.

Only card payment... this is killing the tourissmus...

I wanted to treat a friend with hot beverages and a sandwich as she is my host in London. Couldn't pay with cash. Why? Using my cars would have cost me extra with bank charges. I end up using my friends card to pay at the end. Highly inconvenient and embarrassing for me. Plus this place needs a realy good scrub and desinfection! Really disappointed.

Tasteless sandwiches, half the seating area closed and the restroom out of order. A food chain on its downwards spiral.

esperaba más calidad. un poco caro

Quiet busy shop running under good management. Extremely fast hot drink service thanks to professional barristers and good choice of fresh food to go with the drink. I love this local shop.

Fast service, good matcha. I just don’t understand why they don’t toast or heat baguettes and paninis.

This is a very convenient Pret a manger for the location, it shows by how busy it is and that they are constantly busy here. The staff are attentive and efficient. They get orders in and are nice and quick. I was glad they got everything correct and I needed a strong coffee due to my early shift. I did buy a mince pie due to it being the run up to Christmas. They have an excellent range of hand made sandwiches and sweet baked goods. I highly recommend here for quality fast food. If you found my review helpful please press like. Thank you

It's Pret, it's good but their lack of queue system gives me anxiety lol

Another Pret offering freshly made healthy fast food to eat in or take away.

Manic....central London is a crazy place!

من اشهر المقاهي في لندن جربو البلاك كوفي الفلتر والهوت تشوكلت

Lovely service in your Battersea power station branch on 2 separate occasions.very professional.

Great staff, lunchtime local. Always greeted with a smile

Okay, reasonably good coffee in a nice location

We went many times for a quick dependable lunch. The food is fresh and agood variety They are easy in and out. One can usually find a seat.

Broken toilets, not enough seating despite charging extra for eating in the cafe

Always fresh food and friendly service

The service here is wonderful! Such friendly people. My coffee and lunch were also delish! Definitely worth a visit

TOP. TOP. TOP. se siete a Londra perfetto per una pausa dal fast food

Pret A Manger is an amazing concept of restaurant and I always love to go there to have just a coffee or quick lunch. What a shame that we do not have in in Prague.

Nice location. Convenient. There are a few branches within a few minutes walk given how busy the area is. Very limited items early evening. The tortilla chips were not that good. Couldn't taste any spicy chilli. Friendly staff.

I am giving 1 star review as the coffee shop was actually very hot.. it is a hot day in London today but inside was hotter than being outside. I cannot believe the air conditioning doesn’t work and could not enjoy a refreshment inside. The chocolates at the till were melting it was not a pretty sight. Time to put the air con on.

ottima alternativa per uno spuntino "sano" e veloce. Sia le baguette che i sandwich sono molto buoni e in più hanno delle box con la frutta o gli yogurth con i cereali. Decisamente una valida alternativa a tutto lo junk food di Londra. Consigliatissimo

I didn't appreciate the fact that it said the toilets were out of order so I had to look elsewhere, even though I bought food and drink here.

I guess Pret sets a generally good standard for food and drinks. I think they would benefit from a more regular system of cleaning but that's also down to the customers; some users cannot be bothered to walk a few yards to the bin!

Possibly one of the best Prets in the area. All the staff are so lovely who work here.

Sconsigliatissimo...non ci hanno fatto mangiare dentro perché potevamo solo.portare da asporto mentre fuori diluviava...pessimi...

Another organisation refusing to except cash. Not good

An outstanding service by a team member called danila. We want to meet that kind of staff with her wide smile especially in the morning. She really made my day by asking me how is my day going. Thanks for the beautiful assistance.

כריכים טריים כל יום וברמה מצויינת

Cold, weak, and milky (in a bad way). I ordered and paid for a flat white, what I received was basically a single shot coffee with cold, unsteamed milk. Was my first and will be my last pret purchase. Service was fast (but obviously rushed). I would have complained but was with a client and didn't want to cause a fuss. At least they didn't mess up her order... But that's hard to do as was a single espresso! Life is too short and there are plenty of other places to buy coffee.

The guy was rude. Don’t do ice drinks. Staff needs to go through training.

Lovely staff and nice seating area. However, PLEASE DO NOT PURCHASE a hot chocolate from this cafe. It is the most awful water and milk tasting beverage I have ever tasted. What a disgrace. I’ve tried it twice as I thought perhaps the first time was a mistake. Anyway it’s £2.95 and the hot chocolate from the McDonalds down the road is £0.99 and MUCH NICER!!!

Usual good quality Pret food. I find the tea is ok, nothing too exciting. The food range has been substantially reduced in Pret which is rather disappointing. I'm not sure if it is a covid thing.