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4.0

Based on 383 opinions finded in 2 websites

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Nº 235 in 431 in South Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..baconbuncooked
Score

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Unfortunately, although the 2 members of staff were lovely, it was really busy and it seemed too much for two people, they were rushing around trying to get the orders done and the food was ok but not the best,

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Emma Bennett . 2024-12-01

MORE AT Google

Rapid service and friendly staff. Can be busy with on line orders toward the weekend 🙄

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Ian Newcombe . 2024-11-30

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Great service food was fresh and hot and well presented..thanks Jess @ Amy .

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Nigel Fletcher . 2024-11-28

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Great service from jess and Amy,food was fantastic,

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Tony Chappell . 2024-11-28

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The team went above and beyond with my order. Food was excellent and the place was decked out for Christmas.

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Emma Connelly . 2024-11-27

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Great food and service, honestly the food tastes so much fresher then most fast food places, chicken nuggets hit different eating them behind the store.

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Shayminup7 . 2024-11-24

MORE AT Google

Lovely & bubbly customer service. See you again X

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Craig Tuck . 2024-11-20

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Kalandria was amazing and gave me great customer friendly service.

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kevin young . 2024-11-20

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Says on line it closes at 10pm staff stopped service at 7.15pm on 07/10/2024

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WEBUYSUPERCARS . 2024-11-07

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I ordered the Whopper Meal to take out. The fries were very hot however the Whopper wasn't very hot, it was like it had been warmed through. It didn't have that usual look you see with the burger & it wasn't as tasty. The toilets were out of order which wasn't good as I had travelled a fair way, they did tell me that KFC would let me use their's. The restaurant looked very clean & the girl that served me was really nice. It would have been 5 stars if it wasn't for the Whopper & the toilets.

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Laurie Farrelly . 2024-11-06

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Google says 10pm closed went at 21.10 to be told it’s closed! Ridiculous after driving for hours!

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DAnielle allan . 2024-11-06

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The options in the menu are very limited. They don’t seem to have many things that are displayed on their website. The service was alright.

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Ana Roka . 2024-10-13

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Aimee was really patient and helpful with us. Burgers were fresh and tasted delicious

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Jodie Evans . 2024-10-05

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Great food and service every time I choose to eat here or take away.

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Samir Andrei Chiriacescu . 2024-09-29

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Rude and poor service new lady who was poor and service and rude behaviour at taco reason shut the taco now on Burger King will make poor with out handed food tell to sings for received and talk rudely customer will get cold food due to that service

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Savin Dhakal . 2024-09-27

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Service was quick and my food was great i actually left my wallet on the table and didn't realise until a couple of hours later i phoned the store and the lovely girl who served me earlier on said it was in the office i went and collected it and thanked her

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martin Watt . 2024-09-27

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First I want to say that the staff were really polite and apologetic. First problem, the toilet was out of order. Second was the very slow service. Third the fries were over salted to the point they were barely eatable. Burger was good, staff were nice so not all bad

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Michael Forrest . 2024-09-10

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Friendly staff and good food 👍🏻

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Dan . 2024-09-09

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Excellent service from everyone including Kalandria, fast service and good food

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Deanne Barr . 2024-09-06

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Friendly staff, good food exactly as ordered

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James Bennett . 2024-09-06

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Live the place, shame not more people go here, service is wicked and theyre all really nice folks

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Logistic ScooteR . 2024-08-17

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Just stopped for a quick meal, the Caesar Angus was delicious, fries was fresh. The meal was plenty enough. 👍

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Zoltán Podráczky . 2024-08-11

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One of my favorite place in the town. Great service, delicious food as usual. Would recommend it

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Zolee . 2024-08-10

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Always fresh food and friendly service

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Zoltan Csepregi . 2024-08-10

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Freshly cooked food and excellent service!

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Máté Horváth . 2024-08-08

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Nice little place, lots of parking outside. Food good as usual. Girl serving was professional and friendly. Would definitely recommend. 5 ⭐

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Stanislav Pompura . 2024-08-06

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Nice place with delicious food, will return.

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Phuntila KL . 2024-08-04

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The food is quick and reliable. That’s all I need

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Kaipie88 . 2024-08-04

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The Manager on shift had brilliant customer service. The fries always fresh.

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Kevin Arebalo . 2024-08-04

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Ordered takeaway to eat at the leisure centre (2mins away). Chips : some lovely and hot/ some cold and limp. Obviously just thrown fresh on old chips…. Whopper bun not toasted (if that’s a thing anymore as not been to BK for over a year) and stale. The top fell apart after two bites. Old gherkins and tomatoes used but lettuce and onion was good. Drinks were flat, warm and didn’t have any ice in them. No reason to get it so wrong as not busy and a small place… and you have every procedure written down to follow step by step: with temp probes !!!

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Stuart Wright . 2024-07-05

MORE AT Google

Staff always helpful and friendly. Food always cooked fresh

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Shell-bell . 2024-07-03

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Ordered two burger meals via Uber, for one of them to be missing! Queried with Uber, bear in mind these meals are about £13 each, then we received only a £3 refund! Rang the store and while we understand that they can’t call back the drivers, how hard is it to pack an order? And miss the actual burger? Manager had no idea and just said there’s nothing they can do which is a joke and said we’d just have to place another order if we wanted the burger which meant he just wanted us to spend another £13! They don’t care about putting in effort at all for their orders.

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Ellie Scoffin . 2024-06-08

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Xl double whopper with 3rd pattie, what's not to like :) Whimpy and McDonald's just don't compare.

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Mark Walker . 2024-06-03

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Served by Mr Mate, service was top notch, food was hot and fresh, got what i ordered, keep up the good work Gentlemen, stay blesses 🙌

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S Singh . 2024-06-02

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Walked in ordered , unfortunately my Tango was warm no Ice ?? Burger bun was dry , chips ok Will go costa or KFC next door Absolute waste of £10

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Jacebow . 2024-06-01

MORE AT TripAdvisor

I bought 2 meals & one portion of cheese bites at Burger King & it came to £28, this was in store & not a delivery or collection, extortionate for what it is! Cokes didn’t have ice & were lukewarm & flat. Don’t waste your money 👍🏻

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Alex Brewer . 2024-05-31

MORE AT Google

super friendly and helpful staff, clean and a pleasant place to eat.

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David Ferguson . 2024-05-11

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Helpful friendly staff, good service.

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Roger Williamson . 2024-05-02

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Had to wait couple of minutes for food. However, this meant it was lovely and fresh. Everything was hot. Burger was put together nicely, nothing hanging out or wonky. Staff were friendly.

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Thomas Morgan . 2024-03-20

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I hate how they don't do refillable drinks like other burger kings! Get a coke cola freestyle machine guys!!! I end up always getting a drink half filled from them :/

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Scarlett . 2024-03-04

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3 orders on takeaway, not 1 completed properly

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Les Burrow . 2024-03-03

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Started out good with helpful staff and a good tasting burger. The fries were really salty though - really caked in the stuff. The place was very noisy, from the fans and equipment, not from people.

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Dan Houghton . 2024-02-21

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Most miserable people behind the till. Today (Saturday 27th at 1pm-ish) I was served by a blonde girl, she couldn't even pop a smile or anything, and then once my order was ready, she just dropped it on the side and didnt even look at me... Nobody is forcing you to work there, you chose to work there.

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Sam Gill . 2024-01-27

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Standards appear to be improving

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Robert Osborn . 2023-11-15

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Food took a while to prepare and when we got it it was cold.

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Lil Leah . 2023-11-08

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Nice burgers, everything tested fresh, crisp salad filling. My local branch is very quiet, and clean, staff are always friendly

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Ian Holt . 2023-10-24

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Rude staff, unhelpful and no customer service skills

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Carl Ellis . 2023-10-08

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The food we had was perfectly cooked and was hot.

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Karen George . 2023-10-08

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Some new BK fayre, good and quick service today.

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Anthony Walker . 2023-09-17

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Ordered 3 burgers there but it was like ordering a meal at a 5 star gastronomy restaurant. It took nearly two hours to be delivered and by the time this was delivered it was almost 11pm, not the time you would expect people to have dinner. It’s supposed to be fast food. The food was nice but because I was so disappointed with the preparation time, I wouldn’t give more than 2 stars!

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Firdaus Rawat . 2023-09-10

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Ordered beef burger without ham.Served chicken with ham.

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Antony Samson . 2023-08-25

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£60 parking fine, better eat somewhere else in peace

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Oleksandr “AM” . 2023-08-19

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Lovely vegan options. Nice little BK and friendly service

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farida abbasi . 2023-08-16

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Good staff, came into today for a snack and two staff came in and were very polite especially a young manager Kalie

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Harry Robson . 2023-07-26

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fast speed of service to be fair

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Leo Jude . 2023-07-25

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Long time customer, good experience as per usual. Store really gotten just better and better.

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Kalandria Gray . 2023-07-24

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First time at a burgerking, amazing experience!

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BBX BABE . 2023-07-24

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Came in today and a Lovley girl called Robyn was so kind and helpful during a rush, very happy with my experience.

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Kalandria Gray . 2023-07-24

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Fast service, polite staff, friendly atmosphere, very clean too. My son loves it here.

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catherine ivens . 2023-07-24

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Ordered many times, no complaints! Staff are friendly, food has always been fresh and on time!

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Dred Roberts . 2023-07-24

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Food was piping hot and staff were lovely

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Kalie Gray . 2023-07-24

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Staff were really friendly, the food was hot and the restaurant itself was clean and tidy

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Catlion Bern . 2023-07-24

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Never seem to get a fresh burger here. I've worked for the company in the past so know what to expect other than that great

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john barkworth . 2023-06-06

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ordered a chicken royal meal lettuce in burger was gone off and yellow and soggy which made me very sick for several days.

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Jas Dempster . 2023-06-05

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Went in looking forward to a Double Whopper Meal. A young lad called Harry served me and he was plesent. I told him that the Handdryer wasn't working in the toilet and he said it's been like that for sometime, which sounds very bad. Anyway back to the food, the French Fries were hot and crispy but dry inside and the Double Whopper was luke warm a weebit of sauce the burger bun was so dry so I could only eat a couple of bites and threw the rest away. The latte that I got with the meal was nice. So over all this was the worse Whopper that I've ever had and thats a shame. I would not go to this place again. I'd try the Kfc opposite to it.

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Alexander Robertson . 2023-06-02

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The worst place in my opinion to eat Waited 25 minutes for food it came to table cold and the bun was mouldy with debris on it was so gross 🤢 I demanded a full refund and have reported to food & hygiene in this area

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Martyn . 2023-05-13

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Enjoyable burger. Young lady in the kitchen had facial piercings - which is illegal under 1980 Food Act.

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David Feld . 2023-05-01

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Staff very Polite and courteous

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Elvis Stooke . 2023-04-14

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The whopper was great, chips were hot. Disappointed that we didn't order a milkshake. Chicken nuggets were better than the competition.

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Matt Peace . 2023-04-05

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Lovely steakhouse crispy chicken, chips were lovely and hot. Staff member on the till was very polite.

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angela ball . 2023-03-19

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Always good, the chips are the best! :)

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David Rankin . 2023-02-02

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Took my wife and daughter for a meal at approximately 1.30 pm yesterday The 3 burger meals were cold and sweaty I put my own into the bin There was no point in talking to the staff as they were too busy chatting amongst themselves Please do not spend your money on this disgusting place

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Frank Dyball . 2023-01-28

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Quick service, polite helpful staff.

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Caroline Ghost . 2023-01-13

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I tried a vegan burger and it was over cooked, the manager kindly gave me a voucher for a replacement another time, went back tonight and it was cooked to perfection by the same manager, thank you, Vanessa.

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Vanessa Bridge . 2023-01-04

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Me and my dad have food poisoning from eating your double cheese bacon burgers today thrown up 3 times

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Ben Jackson . 2022-12-28

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Our first meal had mouldy bread so was unfortunately not edible, a replacement meal was kindly offered only for the replacement not to include 2 of the 4 drinks, the 2 portions of cheesy bacon fries did not have bacon and no receipt was offered for the second meal and upon bringing these points up to the store we were then called liars as we had no receipt I do not recommend eating here you will either get mouldy food or not everything you order it appears

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Danilo veo . 2022-12-02

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Went out for a chilled burger after a busy day Staff where hav a disco I made a comment but didn't turn it down So my experience of a nice eat in burger was ruined

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paul williamsom . 2022-10-24

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More expensive than the clown but far superior by a distance. No comparison.

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Bob Elliott . 2022-09-20

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The store was quiet but every table was dirty so I cleaned my own table. Food was good

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kev milliken . 2022-09-05

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Not too bad, price is too high, but better than mcdonalds in every way

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Adrian Comtois . 2022-07-30

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I visited tonight, to see a disgruntled customer who had ordered before me asking for a refund after the bottom of her two burgers were covered in mould 🤢🤢 Disgusting!!! Safe to say I Won't be back I walked over the car park to KFC instead

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Chris Collins . 2022-07-24

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Service was very good quick and polite. The buns where dry and the burgers tasteless very disappointing.

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Jonathan Spendlow . 2022-07-18

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Was well nice as a post download fest feast :)

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andrea shrewsbury . 2022-06-26

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Does what it says in the tin. Staff good and helpful Quick service Clean and tidy inside

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Will s . 2022-05-19

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A little slow but at least you know it's cooked fresh to order that way...

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Phil Lightfoot . 2022-05-18

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Great service by a courteous server. Usual high BK standard.

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Alex McCulley . 2022-05-13

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Very good remember to use the app to get some good deals

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Mathew Jameson . 2022-04-23

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Very friendly staff quick service of cooked to order food.

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Phillip Abbiss . 2022-04-19

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good food for sure, the halloumi burgers are always so good.

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Moonshroomii . 2022-04-12

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Clean store, fresh food and friendly service

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Lee Reynolds . 2022-04-05

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Dreadful service and revolting veggie burger

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Donna Walker . 2022-03-28

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Very clean and tidy restaurant. Fast and quality service

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Bogdan Mihaylov . 2022-03-20

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Love Burger King. It feels you up more than McDonald's. 🙂

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Shelly Short . 2022-01-29

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Hi not one our better meals the chips were warmed up and very chewy and the lettuce must of been cut days ago and was all brown round the edges I had to take it out.

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Hilda Cowley . 2022-01-18

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Polite and cheerful staff. Good food.

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John W . 2021-12-11

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No sanitizer, but burgers were good, no one wiping tables,toilets just OK.

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Mark Short . 2021-12-02

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Burgers from here are better than mcdonalds and tastier 👍👍👍

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Carl Alsbury . 2021-11-01

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Staff and managers are really friendly and helpful

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John Smith . 2021-10-28

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Friendly polite staff Delicious food excellent value for money

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Kelly Spavins . 2021-10-03

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food was terrible including Green Mould on burger, timely delay on refund and re-cook facilitated parking charge. Wrote to franchise to complain and they ignored two of my emails which delayed process further. Vicki store manager has been very unsupportive and will not provide any transactional information! AVOID if possible food terrible, cold meat and green mould on burgers and complete lack of professionalism. Very dissatisfied

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Joel David . 2021-09-28

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