Burger King in Thurrock

was late arriving, and all the food was cold ordered a vanilla milkshake and got a chocolate one, and I will not be ordering from there again

How can you justify your prices? £20 for a meal and 2 small sides! Daylight robbery!

Paid extra for burger and drink, as was not told meal deal was cheaper. No good customer interaction

the driver was kind and delivered the food complete without mess

Second time I've ordered and did not recieve my order. Missing drink and chips and 1 missing burger and the delivery bag was open on arrival. I'm definitely not ordering here again.

burger king doesn't travel well

I ordered the food to at my house at 6.25 and got it deluvered 6.55 and also the sauce was missing

Very good service well pleased brilliant 👍

This restaurant exceeded all my expectations, the food was exceptional, the ambiance delightful, and the service impeccable! will be visiting there soon with family!!!

great service, friendly staffs🍀 loved it

Staff and manager was very polite , food was cooked and presentation ten out of ten , for fast food these guys make a effort , well done boys

Forget my order takes too long en still mess it up

Burger was tasted so good. Especially fries were so fresh. customer service also so great. Simply amazing ❤️

Large and small fries both same size (tiny), fizzy drinks are flat, burgers were small despite the meal costing £25 for two people!!!!!

Was very nice place and food was served fresh. Enjoyed this Burger King

Turn off just eat instead of allowing people to place orders then make them wait 4 hours to then cancel it anyway … bloody joke

great food. delivered hot and fresh. only complaint is that the drink wasn't cold, but that was remedied with ice! thanks!

Nice place to take rest and to get good meals

We got lucky with a brilliant courier fantastic service was polite and professional plus the food was superb

What can you say about this place,chairs on tables at 5pm ,mess all around on floor's and tables so un inviting and gloomy

Friendly delivery man, felt like it took longer than it should have

Left waiting at the till waiting to order for nearly 10 minutes and the services were quiet, food mediocre at best.

It’s very good place to eat and relax. Specially from Burger king.

I was told my food would be delivered at 10 25 and it didn’t turn up till 10 49

order never arrived and no one to contact to see what's happened with this. marked delivered but no driver turned up to begin with not impressed

Food is so fresh and delicious. Service is aslo great. Really enjoyed ❤️

No trays so have to eat off the table. Burger left sitting whilst they sorted out a delivery order. Well made burger

Can’t use the app in this place even though it takes you to the app and then tells you to redeem my front counter it just seems they can’t be bothered to give you a decent deal

Delicious food and good customer service through out the service and good atmosphere

The food was delicious and hot. Excellent customer service by venkat keep it up 👍👍👍

We were serve by Inder, he is very helpful and kind. We’re satisfied on hin assistance and service. Well done. Keep it up.

Food was hot and delicious. I had pepper crispy chicken and loaded fries. Loved it. Delicious.

Taste of food is so good. Must recommended restaurant.

i waited 25 minutes more than what app told me first time... is not right

Very fresh food hot aswell Customer service is perfect management as good nice staff clean store.

Excellent service by the staff and hot food

Very good service in this Burger King

Actually this place deserves 'Zero' Star .. .. Slooooow Service ... and when you finally get the food, it looks totally different to what you ordered ,,,... Utterly disappointing, waste of money !

The ambiance is superb, I highly recommend this burger king , the food was amazing and the service was fantastic

Twice I've used this burger King in a week and the staff were rude and very unhelpful.

Nice place for hot food like the burgers

Delivery was on time but went to wrong address

Close it down !!! Bun was so dry it feel apart please don’t use this Burger King it’s a rip off

Absolutely gross. My son and I was served up with what was clearly warmed up last night's food!! I've had some terrible food in my time but this has to be the absolute worst! It was very clear no food was cooked freshly as the food appeared within matter of minutes practically cold. I hope this happens to no one else as it really was disgusting and a serious health hazard. Binned the food and got a sandwich from m&s!! I won't be back!

tonight between 11:00pm and 2:00 a.m. they stole 400 liters of fuel from me I do not recommend this parking lot, very poorly monitored.,,!!! Chris

Wrong burger!!! Double flame burger instead double mayo burger! Want refund

Good hot food with friendly staff

The burger was awful not very impressed

Touchpads don't scan vouchers. You need to salt the fries because you're in England. Spicy mayo whopper was ok.

Tasty and healthy food for a fair price

Absolute scam!! STAY AWAY. The reviews are so genuine that the food here at Burger King is a scam!! Everything is overpriced and the advert photo on the kiosk machine is just a scam. They advertise a photo of a burger apparently large (No size mentioned) for £6 but will give you the same McDonald's £2.65 worth cheeseburger. Absolute scam!! STAY AWAY.

Delicious food and wonderful customer service

So… you pay £13 quid for burger as on 1st picture but opened box and see this crap… £13 quid 🤦🏻🤦🏻🤦🏻🤦🏻 my toddler daughter make burgers on that quality… I never again take food in BK is waste money 🤷🏻‍♂️

Enjoyed the food and environment, very decent and kind staffs.

Nice food and amazing environment.

Firstly, overcharged by £9. After proving it to the staff "member" on their own machine, he messed around on the till for 5min. Next, he called the manager to help, bearing in mind my daughter had the food in her hand at this point. Another 15min on the till. I now have a cold meal and a hungry child. At this point, the refunded all my money, which took 2 days to clear, and charged me again. Back to the car and... One portion on fries and I have been charged for two! Avoid at all cost. Burger King need to shut this restaurant down!

Excelente and amazing staff thank You ,for Your last chilli and last Nuggets. Thanks You to be amazing. I Will be back soon. Great Lesson.

This place is always good as usual friendly service fresh food

Burger King have remained consistent at least... the burger and onion rings were limp and soggy. It was disgusting. In addition, (possibly the manager) had moved the chip fryer and was working on the drinks machine. He finished up, moved the fryer back and then served us without washing his hands. I have had food poisoning from burger King before... luckily, not this time, but shame on them! You have to be really desperate for food to use them. I was. I think I'll go hungry next time.

Absolutely amazed that this place can be allowed to serve the public. Disgusting food disgusting service digusting rude staff Food was cold over cooked might as well have thrown it straight in the bag a cut out the waste burgerking you are disgusting

AVOID!!! 2x the price of a normal Burger King - no offers - does not accept app offers either! A whooper meal is almost £10!!! UPDATE: I’m diabetic and ordered a diet soda - was served normal soda (which I found out by my sugar exploding after the meal)

Long wait despite being the only people waiting for an order!! incredibly expensive - we paid over £20 for two burgers and chips. And dirty tables to eat our food on. I would bring a packed lunch instead. Or Visit Costa or Greggs, which are also situated onsite.

This driver was rude! With a lot of atitude! First time ever faced a situation like this! Driver was out of his mind!

Really hot food and everything is in the bun unlike other fast food establishments. Service could be a little quicker...

The food is cold. I requested and paid for bacon but no bacon was there. I cant say how late as the time kept changing

Horrendous waited ages for the food and when i got it it was cold. And people paying with cash just left to stand there and be ignored.

So slowly staff, the burgers is ready and can't get them staff don't really care for customers burgers without sousse just bread and meat some salats!!!

Continuously getting orders runned incorrect change terrible food quality miserable Staff place should be shut down

Very poor hygiene. Workers who are serving had filthy fingers with dirt under their nails. Front counter was full of dush as clear as day. Can see its not been wiped down. Uniforms full of grease were hands have been wiped on them.

Worst Burger King Rude staff poor service Stale buns Uncooked bacon & cold Cold chips All whilst being empty

It's poor service, ignoring customer never back again

Quite possibly the slowest fast food restaurant I’ve ever visited. Only myself and one other in the queue and waited for an excessive amount of time to be served 2 look warm burgers. The staff just seem to be in a world of their own. Not the best experience.

A few years ago if you walked into any burger king it would be empty of punters and there was always massive discounts on the app. Now it's gone full circle and their chains are busy again, so therefore they're starting to do away with the app ordering now. I suppose ppl have gotten bored of the alternatives and have come back. This particular branch, only had 3 ordering machines and 1 person working so extremely slow service

LEFT THE NOTE TO CALL ME IF CANNOT FIND THE ADDRESS, DID NOT CALLED, DROVE AROUND TRYING TO FIND FOR 20MINS.

part of order missing the cold drink hotter than the food and this is not the first time from this branch its a joke will never order from there again

Extremely rude and disrespectful staff!!!!!!!!!!

Machines don’t work. No option to order from a person. Shambles.

I got Food poisoning from this Burger King. I’ve been throwing up and experiencing diarrhoea all night. I ordered chicken nuggets and the meal was ready within about 30 seconds - potentially meaning they had been laying around for a while. To add to the problem, it’s my birthday and completely ruined my plans. Avoid at all costs and go to the Waitrose instead!

Today I was waiting to the cashiers 15 mins to make a order. Unfortunately, no-one was coming to service myself... I result I resigned , then I did went to Costa coffe to get some food. The burger King not respecting the customers who want to make order on cashier's instead on the machine! Waste 15mins time.!

Absolutely shocking !!! Sunday afternoon 2nd person in the queue and no one else so not busy at all, i gave up after 10 mins waiting to order. The person in front of my hadn't managed to order either. One person preparing ice creams at the front and one person doing whatever I don't order from touch screens , I want to speak to a person and apply discounts. The other people in my party had thier food and were eating it before I'd had enough and walked off . I'll avoid this place in the future, without doubt the worse burger King experience ever

Unfortunately for you guys, the “Real” Burger King is JD at The Cabin Cafe. Nice try tho.

It was supposed to close 11pm and it's almost 22:30 and it's long shut. Disappointing. This is a services area. Really disappointed

Nie dostałem sosów, za które zapłaciłem. Cola bez gazu, nie polecam!

Must be to much effort to serve customers here. Attitude of staff is pure ignorance, and God help you if you actually want decent food out of here. Worst service I've encountered in years

I have been to this particular Burger King on a few occasions now and each time service has been slow and laboured. The last visit there was no salt or barbecue sauce available, this is not the first case of this happening.

Парни на кассе обманывают, смотрите что дают, заказал одно, пришёл в машину кушать а там другое... Моя вина, надо было сразу посмотреть, и этим пакетом по еба..нику... И соус не дал ИНДУС на кассе ... Жлобы, вечер испорчен

Expensive and closed overnight.

Very good. Burgers better than McD. Only thing spoiled it was rude server... never mind...

Very overpriced for a fast food, and the staff was not quite happy to do basic conversation with their customers last Friday.

Friendly staff! Super "fast-food" prepping!

I love a Burger King and this one was in itself, tasty, as usual. However, this outlet is in one of the worst places on the planet. A terrible shame that those guys work so hard and have to work in this stinking service station. OK, the burger was nice and the service was, as expected in a Burger King outlet, quick and friendly. So I will try to give it the stars it deserves and cut out the area it is situated in.

Gross chicken with a crunchy interior . Understaffed , won't be touching burger king again

Wszystko ok, ale skąd te ceny????

Stopped off here to grab some food. For a change the food was piping hot. Fries where fresh. Staff where polite and helpful. Not the best service station. Food over priced for what it is. Run down outside. Would go again.

It was good to get food I could eat and the coffee was great

Sat for just a while as the smell from the toilets downstairs was suffocating!! I didn't realise burger king had become so expensive. Wouldn't come back!!!

Tatty grotty service area, stale dry burger buns, disinterested staff.

Skvělé rychlé jídlo a příjemná obsluha.

It's burger king. It does what you expect and that is great.

Went last night and was very pleased with the quality of food and speed of service. Good location and staff were awake which is a bonus, shame the fanta slush machine was broken as my son wanted to give it a try, maybe next time.