Burger King in Medway

Staff was friendly abd food is hot

Not enough staff, waited and was ignored for over 10 minuted to get some ketchup, gave up in the end. Asked to eat in however it was packed for takeaway.

Ordered through uber!! Took a long time before driver accepted!! Then he took the longest way round!! Large chips were tiny!!! 😡😡

ordering was a problem not all diy screens working, and price of food was as usual for service stations on motorways.

It was closed with no explanation.

Rude staff. Waiting time for 1 burger 20 minutes . Joke. Never ever .

You pay for accessories that are not provided, there is no one and you have to wait to be served, hygiene is under criticism, the tables are dirty. For a BK in England you can't even ask for more, and especially on the road. But BE CAREFUL with the orders.

Staff very friendly, food always cooked fast and super fresh, and whenever I have an issue (only happened on few occasions( have been offered a fresh batch or replacement.

Staff really friendly, even when its busy. Great stop to and from the beach

Busy site, but i always receive fresh food and staff are always friendly

Lovely staff, food is always great

A motorway Burger King, which I walked past on the way to the toilet. It didn’t strike me as being particularly outstanding.

Nice enough service station fast food outlet

Food is normally fresh, staff are polite.

Quick meal when driving in the motorway. Good service. Enough parking.

Bun was stail workers were miserable than cex workers.Bun was stail and pube in burger was nearly consumed. ABSOLUTLEY SHAMBOLIC.Couldve been hospitilised will never go again ill be going to kfc from now on

The late night crew at Burger King made us some amazing veggie burgers! Thanks guys 👍

Wouldn't stop here again. Ordered 2 meals, one was a plain chicken burger. Took over 10 minutes for the order to arrive, wasn't that busy. People who ordered food after us, seemed to get their order first.

Every time me and my family have been to this burger king they forget something and we have had to go back and get it every time we go

Nice food but the staff are a bit slow

Food always freshly prepared. Can be busy at peak times and school holidays. Kiosk ordering available.

Had a kids meal as not overly hungry 😋

Food was ok, service was ok, value for money was terrible. How burger king can charge £8 for a chicken burger is beyond me. This is same price as a burger 🍔 from 5 guys which is a much superior product.

This place says that it opens at 7am during the week... Wasted journey coming here because they don't open until 9am... I'm pretty peeved 😡

I have a dietary requirement and so needed to order at the till…. Unfortunately there was a technical fault, so I was told that no more orders were being taken… UNLESS YOU USED THE SELF SERVICE.. Absolute shambles, couldn’t run a bath

Za 10£mała kanapka i frytki 😡w innych Burger King nie zjadam za 10£ Tragedia.

Disaster. Long, cold, 1.5 times the mc

Uni students with no common sense work here 👎 on the plus side they didn’t get my order wrong because I walk off and had a lovely bargain from M&S

Shocking. Took ages, tiny portions and very expensive for what it is. Won’t be using Burger King again.

Only one person taking orders and giving out the food, extremely slow service. Had to very long for my order.

Hempstead Valley. Ordered Nine meals, six adult, three children, collected from restaurant got home No chips in any meals and one adult meal missing. Returned, All meals reordered and read back to me. Got home large chips given on all meals to say sorry for having to return, but one Adult meal still missing. Couldn’t be bothered to return for third visit. How hard can it be to take an order read it back and then put it all in a bag. If you have Ten fingers You presume Nine meals are possible, but not at this venue. Buyer beware?

Food was not very fresh and taste and looked like it been left out for hours with manky cheese and chips.. 😕

Visited before the busy lunch period so no excuse for being kept waiting so long, I was the only person in the queue and only there because the self service machine didn't have a signal to take my payment, staff didn't acknowledge I was there or say 'will be with you in a moment', so after 10 mins waiting I had to walk away angry, frustrated and hungry

I was there at 22:25 and the guy said that they don't take orders anymore. And the place was almost empty.

Waited over an hour for a chicken royale. Wasteman this place is clapped

Buen trato y suelen servirte rapido

Kanapki nie przygotowane perfekcyjnie

Best quality in fast food service

It was a disaster. Two of the prepaymachines were not working properly. Our meal deals, one plant burger, one chicken and the chips were not cooked fresh. My drink was overfilled and when I put my straw in, spurted everywhere including my top! Staff were polite but overall experience very poor. Quality poor and expensive.

Ordered from them only ordered a burger on uber eats and I waited over a hour for them to just cancel my order!!!! I tried to ring them and cant get through... you don't let someone wait over a hour and just cancel there order... out of order!!! Won't be ordering from you again

Disgusting found a big bull of hair in my food.. absolutely feel sick now will not be ordering from this place again this is for burger King!

19th February, my daughter & girlfriend both got food poisoning, the burgers were undercooked. Thankfully my one year old knew better and wouldn't touch his.

Got my order wrong and couldn't do a thing cause kiosks didt have recipe papier.....

Vastly overpriced ,tiny burghers, about 10 chips and no hot drinks. Will not go again.

On the last 6 occasions I have visited just after 9pm they have been closed when I asked the staff hiding behind the shutters why they had continually closed before the times advertised on this site and Burger Kings official site of 11pm, they told me they were short staffed. It is not possible to call them to confirm they are open, so I have recommended this site change the opening to times to reflect the reality that they just don't want to open after 9pm.

Great place to eat but getting people to wear a face covering is challenging to say the least when it's busy you'll be flipping a coin on the health n safety of yourself n whomevers with you

Very slow service considering there were 2 people waiting. No ketchup Machines to order are not as clear as they could be. Didn’t pick up on a kids order or no Mayo in a burger. Double the price as mc Donald’s, don’t know how they can justify it

Only service station on the planet to not have all its shops open, burger King closed!! Pathetic.

Good place to stop for some food after a lot of driving

Slow, as usual but food was good, as usual. Food is freshly prepared, unlike McDonald's.

Was able to order at the counter. Good service and tasty burger. Better than McDonald's. Recommended.

Burger looked like it had been thown together from a distance, coffee discoloured water. The only thing was chips ......shame

Was kind of a slow service and was given the merchant receipt instead of the customer receipt with the order number on which was a slight pain, food was nice and hot and enjoyed it in the end

Very good only go their for the veggie burgers

Food good as always, thank you. 5⭐ Would appreciate if eating spaces would be cleaned after customers to reduce the spread of various viruses. Didn't see anyone doing it while having my meal. Thank you.

Food was very good given 4 stars because part of order missing , not worth travelling back for rest of order, other than that very happy

Used very late but food was cooked as we waited

Went to burger king yesterday and it was awfully busy. There was only one Kid named Aleena working in the front and bless her she handled the whole situation the best way she could. 5 stars only for her excellent customer service. burger did take a while but tasted as it should be.

Medway services. Hgv meal what a load of rubbish nothing decent on offer

Visited late evening and only two staff working, both under pressure as there was a huge queue. Food ok but a longer than usual wait for it due to the volume of people and lack of staff. Burger was nice.

Unbelievably slow service, if you're looking for fast food this isn't it. Haha. As with all burger King restaurants the burger was amazing, everything else was average at best. The coffee is almost undrinkable, the milkshake was tasteless and the chips just simply aren't as good as McDonald's. I wish I could have BK burgers and McDonald's fries. Also it was bloody expensive.

Went there Friday evening as we just fancied a burger king. We had tried one in queensbourgh a couple of weeks ago and were very disappointed in both quality of service and quality of the food. This was a completely different experience. The place was very busy even at 20 30 in the evening. When we arrived and ordered online there were 10 people in front of us. When we were served there were another 10 behind us. The staff were working hard and the wait was 10 to 15 minutes. . The food was freshly cooked and hot. The chips and burgers excellent and well worth the extra 15 minute drive. Well done Burger king.

20 min czekania na obsługę. Zrezygnowałem...

Never again!!!! Unfriendly staff

Fast service AND friendly staff

I should of realised something was wrong when I saw 20 people waiting for their orders. Severely understaffed, the girl taking orders was also preparing meals and drinks. Burger was understandably cold and bun dry as a bone. Staff member said she put tomato and bbq sauce in our paper bags. Wasnt any! Went outside to eat al Fresco to breathe in the fresh fumes and appreciate the superb Views.

Szału nie Ma! I jeszcze dodatkowo papierowe słomki do napoju! Nie milstwo jakich mało

Didn't have to wait long and the burger was great. No inside seating at services but can outside.

As the king of burgers should be

It's burger king, it's amazing.

I've of the few places to get your burger fix without getting caught in a drive through for ages. In and out in ten mins with queuing and getting the whopper. Can't complain when I've seen queries go round the block with a standard drive through. Lots of sanitisation stations around. Keep your distance and keep safe. Enjoy the burger!

Very quick service. Large order. All correct.

The trainee was great very polite and done a great job

Dirty , close this place down 19 min to wait for food . Served cold . No hand cleaning

Food okay (for a British BK) but service surprisingly kinda slow,

The Burger King in the Medway Pavilion off of the M2 has fresh, piping hot fries. I felt bad for the guy (his badge read “trainee”) working the register though. There was a steady queue and he was the only person waiting on everyone and filling the orders. There were people in the back joking and coking but he was doing everything on 19 December around 5:30pm. Good effort to the employee but it doesn’t seem very professional.

Absolutely loved our food, a million times better than McDonald's

What am absolute RIP OFF! £8.29 for a four pound meal.

Just check your take away bag cause every single time they forget to put something. A place only to stop and grab something in case if everything else is closed.

Chicken burger had taste of fish, fries smells like old oil, very disappointed

Good food, helpful staff! Just don't like that they don't give you a receipt when you pay, not until you get the food.

Favourite the Whopper. Cheerful staff. Better class of clientele than rivals.

Cheap food if you use the app vouchers prompt service

Burger king is just a standard fast food place. You know what too expect

De beste burgers. Ook war dikker dan bij...

Good food but a bit over priced

Ok for a stop gap when travelling on the motorway. Smallest and most expensive Burgess and fries I have ever had

Been here a few times, EVERY time is a 20 minute plus wait even for a single burger no matter how busy they are or how many staff are there. Prices are expensive too.

Always a nice place to eat, helpful staff with a wide menu selection, always prefer to McDonald's, you can taste the difference, well worth a visit

Me and my partner went there. I got a chicken royal and he got a Whopper. He is currently dealing with food poising. Not good at all.

22:25 Closed .... they were supposed to close at 23:00

Motorway prices, but always freshly cooked.

No complaints, happy with the service and the food. Staff were nice and helpful. Obviously it's a service station location and I suspect some customers are rude and impatient. The service station building is very dated and needs a massive overhaul.

The customer service was very good and the service was quite quick...Food was hot and lovely .Thoroughly enjoyed our meals.

ALWAYS a long wait and for that matter far too expensive as are all motorway services

Took quite long and things were missed off the order. Glad i checked or would have been up the motorway before realizing.

Impersonal service handled by one counter staff, like one tired robot. Food ok tho. I suppose thats what matters.

Service is atrocious, food was okay

Awful food! Meals nothing like the menus!!!!!!!

Expensive and flavourless, disappointing