Burger King in Birmingham

Jason was a great help at the store. V good customer service

Jason was very helpful during our visit.

Jason was an absolute star made me feel welcome and cleared a table right away for me, thank you Jason keep It up my man

Great place to be (i wait my free wrap for this review) :)

Jason was amzing everything clean good service

5 stars for Jason, who, as soon as I sat, cleaned my table!!

Food was lovely and the staff were so helpful :)

Great place, lived up to my expectations as usual. Thanks to Jason for the service and his sympathy. I recommend.

Very clean, and there is a gentleman who is very attentive to ensuring that everything is clean and orderly, he is a crack!! Thanks Jason!

Super fast queues, and food delivery is quick!

Jason is a great employee and extremely didactic. I'm glad I was attended by him ☺️

Excellent service by Jason. Food tasted good but arrived cold.

Thanks to Jason. He quickly set up table for us and cleaned it. Good customer service

Jason working hard to keep it tidy and clean.

jason is very helpful nice service nice food

Amy was first class in service and attention to cleanliness this despite a youth football team from Dingwall Academy dropping food and coke on the floor tables and seats. The teachers made no attempt to have them dispose of their waste. Really disgusted.

know why i rarely get a burger king. Poor quality food and terrible value for money. Tiny bland anemic burger, with grey bacon. Yum yummy

Jason is such a nice guy the best personal at Burger King 🙏

Food was nice and as expected, service was great from Josh and the atmosphere was fairly cosy

Jhanvi made my day serving me today!

had great service hollie and josh where very helpful the food was well burger king food so was nice

Can't express how helpful josh and chloe are. The service was fast and customer service was great

Nice and friendly place! Good food as always.

This is the worst BK, chips are stone cold, place is filthy. My order was read to collect on screen but I still had to wait 10 minutes. Staff are incompetent, just fire the lot and hire bots.

Josh provided absolute amazing customer service and provided my burger in a timely manner without any problem.

Jason was very helpful & polite today ahead of our flight out to Paris. Thank you for that.

Jason is very cooperative . It was my first time in visiting Edinburgh Thanks for helping Jason Good luck

Great service, Keith was very helpful!

Keith really enhanced my experience. Love the service!

Neve greeted me with a smile and taken the my order ,she is very friendly and polite .

I am veggie and they had halloumi stick starters but not their halloumi burger. Ndeye asked her manager and they made up the halloumi burger for me, very helpful and accommodating! I know I shouldn’t be in Burger King as a veggie but their halloumi sticks are 👌🏼

Ndeye was very helpful. Great service!

Found hair inside the food!!! Disgusting experience!!

Karl was very helpful and helped me late at night to show they were still open and had late night seating available.

Jason was super helpful, we’d broke a glass bottle and he was so quick to get it cleaned up and was very pleasant. The rest of the staff didn’t even muster up basic niceties.

It,s a very good worker thanks Jasón!

Always quick and a great stop before getting on the flight

Ridiculously overpriced! Nearly 15 pound (just over 17 Euro) for a cheeseburger with ketchup and a chicken royal with cheese, just the sandwiches btw. No other burger that I know of charges these prices. SCAM

Food was alright but the service from the staff member josh was great very helpful and lovely warming aura about him overall decent experience

Fries were cold and burger only slightly warmer. Also expensive so overall disappointing.

Josh had great customer service

Excellent staff and good service.

Jason provided excellent service and make environment comfortable

Optimal. Clean place. Thanks Jason!

Jason is a very gentle and motivated guy who is doing great in his job!

Perfect place for hungry travellers

Great service from Ameka and jhanvi

I had Jhanvi serve me and everything was perfect to the T. Thank you

Jason kept queue in good order . Showing customers ti next available ordering booth

Was served by Jason today. Excellent Service. He was super nice and very customer friendly. Asked me if I needed anything multiple times and assisted me with whatever I needed

great service!! shout out to masha

Rachel was a great help and sorted me out before my flight! great customer service

Great service, thank you. Especially Jack

Thank you Olivia👌, in Starbucks ,for the love heart ❤️!!! It changed the course of my day 🙏👌❤️‍🔥!!! The world needs more of this 🌎❤️

Super, quick and efficient service, especially Jack. He is a great ambassador for Burger King. Thank you Jason too.

Neve and Jason was really helpful. 💖😊

This review is actually to thank Chloe for her outstanding service! Imagine going somewhere, at which Burger King was the highlight! Edinburgh Airport is one of the worst i've experienced in the last 20 years. Burger King at the airport came as blessing. And then there was Chloe, who was like kind gentle breeze of fresh air! Thank you.

Great food. Clean space. The guy Jason was really helpful. Jack and Andrew were also helped me with my order.

Scam ... In the rest of the world you get something for your 💰 ...

The Burger King in Edinburgh’s airport certainly lived up to its name sake in being the King of service and quality food. I was more than happy with my exceptional experience. Please come here if you are flying!

The staff were really helpful and polite. To be precise Jhanvi was very kind and asked all the allergy details before serving the food.

Very friendly staff and quick service 😊

She was so helpful polite and understanding-many thanks.chellef1

Food was elite, staff were friendly. Thank you!

Excellent 5 star service a young girl with a name badge Anna served me she has great service skills overall lovely experience and great food would recommend.

Great service, very attentive staff! Thanks to Alex!

Great service, special mention Jason 👍

Thank you to Jamie, great service!

A lot of drinks to choose. Fast service. Jason was very nice and helpful.

Jason was really sweet very good customer service :)

Very friendly and quick service from Andrew and Jamie! Food also very nice

jack and Jamie where so sound fernado was no to bad CL

The customer service email address is not available in the counter. I spoke one of the service crew and told to search there company through google. I help myself to search in Google in order to get in touch with them but I failed. Through customer survey I expressed my concern. Hoping get response from them soon.

Crazy woman in the counter looking for a fight for some reason

Very clean and friendly especially Jason

Easy, fast, great for when you're in a hurry at the airport. Jason was very kind to us

It was an excellent experience, but it could well be cleaner

Well well well… where do I even begin, Karol not only showed what determination is, but also showed leadership excellence. I mean just the way he worked behind that counter and handed me my food was pure bliss. If I had to choose a Burger King to eat at every time it would be the Edinburgh Airport Burger King, simply due to the fact the great Karol works here. They should rename this fine establishment to Burger Karol because he is clearly the true king around these parts. 10/10 would Karol again 🤩🤩🤩

Brilliant service, very accommodating to the order placed! Made the experience great will definitely be back!

Karol - a charismatic young fellow. The glare of his charm shone at me from behind the counter. I've never encountered such excellence in my entire life. 10/10. I would travel to Edinburgh again just to see Karol in action.

Jamie and his colleague were exceptional

Jason keeping the place nice and clean. Best Burger King at the Airport.

Very good, very nice. Jason is a sweetie

Lovely guy called Jason giving great customer service with a smile

Always good food and service at this BK! Often served by Neve! Thank you!

We enjoyed our meal at Edinburgh airport. Json is very friendly and helpful. Thanks Jason 😊

Lovely atmosphere and the boy behind the till was very helpful and approachable.

First time visiting and was greeted by a lovely gentlemen. Was unsure what I wanted but didn’t feel rushed at all and ended up with a lovely meal. Will definitely be back when travelling.

The service was very nice. Jason in particular was very friendly. ☺️

22 pound for 2 cheese burgers, a drink and some French fries. The burgers were dryer than the Western Sahara and the fries weren't even cooked. Service was very quick and friendly though.

The service was exceptional and staff were excellent.

I ordered a breakfast sandwich. Jack made it and it was great. Definitely worth a stop if you’re looking for a quick bite at the airport.

I was greeted with a warm welcome from Jason today he went out his way to make sure our table was triple clean of us he was the only staff member out running about cleaning up after everyone in a busy rush :) thanks again Jason for making my visit so good

Fast service, efficient que management and clean tables. Thank you Jason!

Thanks to Karol for the services. Great job !!!

Very dirty!!!the bins were full!!! The lady forgot to give 2 items from our order. When I asked her checking it, she touched all my fries with bare hand. Lovely!And the bonus, it was not busy at all.

Now if you’re wondering why I’ve given an airport hungry jacks 5 stars for everything, well overall it was a positive experience. I have nothing to fault. The food was good, it wasn’t perfect as in fancy restaurant quality, but you don’t go to hungry jacks at the airport if you want fancy restaurant quality food. But as far as hungry jacks goes, this was pretty good. The service was good. I only had to wait a couple minutes for my food to come out. The staff were lovely. Although my interaction was short I was not left disappointed. Now with the atmosphere, there’s nothing much the staff can do to make or break the atmosphere at an airport fast food joint. I mean come on, everyone who’s coming and going just wants to eat and leave. Having said that, again I cannot fault it.

Jason was outstanding, what more can I say he was polite, charismatic and obviously loves his job. 10/10 would go here again because of Jason. Thanks

the burger is tiny and very expensive

Jason was a huge help! Thank you.