Burger king in North Hertfordshire

Good service polity staff Great service from assistant manager Likitha and Imran

Despite these reviews, they've clearly done the place up recently. I've been 4 times in the last few months and each time its pretty good. Actually cheaper than mcdonalds and generally better!

Drive thru guys did splendid job they gave my food within 2 mins a big appreciation from my end superb

I went to this burger King a week ago, the food was amazing and my fries were hot when I got them (unlike many other fast food restaurants) the customer service was amazing they were patient when I ordered and brought my food out quite quickly. The atmosphere was great the restaurant was tidy and clean and it was too loud. This definitely gets a five out of five from me.

Staff was racist gave there own people from similar countries ketchup for free made me pay for it because I'm white disgusting

Overall five stars, the food was amazing and hot when we received it and there was amazing customer service. when I was unable to work the machine a worker cam over and helped me 😀

Good food and very friend staff

There must be change of management in Letchworth, their service definitely better than before I have been coming here for past few years! My kids are really happy with their meal. That's why giving 5 star! Well done 👍

This spot is great if you want to do shopping and then eat it is really really good I enjoy coming here and I enjoy eating the food it’s all fresh and nice

Food can be cold when you get it

"I recently visited Burger King, and it was a fantastic experience! The food was delicious, with great quality that you can taste in every bite. The hygiene standards were clearly a priority, as everything from the seating area to the food preparation area was exceptionally clean and well-maintained. What truly stood out, though, was the exceptional customer service. The staff was friendly, attentive, and went out of their way to ensure we had a great experience. It’s refreshing to see such dedication to both quality and service. Highly recommend!"

Fast and quick service good quality of food with nice service i would really love to come back again ..

The food was hot and fresh and tastier . The crew was really responsible and good towards customers .

I felt ready good about crew members who treated me so well and drive thru was really fast enough than any other . Response towards the customers is really good .

Loved experiencing a fastest delivery of food and nice service by the employees of the Burger King .

Awesome experience of take care no delays in serving the food loved it .

I would like rate 5out of 5 for the staff and cleanness and all other circumstances I really loved the staff behaviour towards me and there response to the orders.

Mehedi good at front and service was good keep it up brother

I placed a £40 order, and they forgot the two fries in my kids’ meals. I called immediately, and they said they would replace them. When I tried to reorder yesterday, the manager refused, saying it wasn’t logged. That’s the last time I’ll be using this restaurant, and I recommend everyone in Letchworth avoids it.

I know Imran he is really good to delivery driver.and good at service

I say Imran is the best in front Good at service

I know imran he is really good at service .keep it up brother

very good at service and he is very good imens

I loved the service and food and the staffs are so friendly to help and I had a great experience. I would highly recommend this place for anyone looking for good food with good ambiance.

Food was made to a good quality standard I recommend whooper & Chicken Royale

Not open when it’s supposed to be

Best place to dine in and staff are very cool, and the manager is GREAT

Everything is good, very helpful service I really appreciate with Imran that's good

I asked them for toilet code the saying it is only for customer and I have buy a bottle of water to use the toilet and the toilet was disgusting 🤮

Nice and clean restaurant. Very friendly staff.

must be the worse burger King in the country no salad chips half full soggy bread don't bother coming here

I ordered nuggets and chicken royal meal the food was hot and yummy and staff is really good I enjoyed my food

Joke just tryed to ored sume food at the till to get told order on the machine what is the world cumeing to

Excellent service by staff. Nice place to have lunch

Lots of parking avaliable. Comfortable sitting area.

This is really good place. I’m so glad that they have good service and the food was delicious. Would recommend anyone to come here

Liked the new self ordering machine, now can choose my meal easily. Also the new chilli jam royale and halloumi is on my favourite list.

The service is better than before, the drive thru queue is not long anymore. Overall, good experience!

Quick served, food hot and delicious🔥 😁😁😁

This is a pretty good place but not the best. It is quite run down on the outside, but quite average on the inside. I got the fries, just for a snack and they were pretty good, so from what I have tried the food is good. The service wasn't bad, but they just gave you the food and you paid. That was it. I would only come for a snack, rather then a full on meal. I rarely see people going in.

Imran and the team provided great service, food was served quickly and to a high standard. Was quiet inside and very clean. Doing a great job here. Thanks, we'll be back.

Nice place food was standard but the waiting time was very short. The toilets were very dirty apart from that the restaurant was very tidy

Normal not so fast food. Drive through very slow and inefficient.

Service was quick and the food tasted fresh. Will definitely go again.

Popped in today. Service was shockingly bad due to the ride female behind the counter. No welcoming 'hello, can I help you' so I stood there like a plum as I thought she was still serving the person before me. No 'please' or 'thank you'. She did however ask if I wanted my penny change. Like seriously?! How random!

Great service from imran.appreiate it

Tks for the drink !❤️‍🔥❤️❤️‍🔥❤️

Imran is very friendly and service was awesome 👍

I went in there and it was very clean the staff are very friendly as well

Friendly staff, great tasting food, super quick speed of service. Overall very pleased with the service.

Friendly staff, food absolutely devine and a exceptional manager, definitely going back.

Dirtiest toilet ever seen staff just chatting each other do some cleaning instead of talking

Can understand why this place is always nearly empty. It's very dirty, even though very few customers. Cost of burgers and drinks far too expensive that's why a packed out McDonalds is just around the corner. Due to terrible hygiene would not eat here!

The service is too good and the staff is friendly. Very quick service.

Good Staff and fast service good atmosphere

This is probably the only time I have ever turned around and walked out of a Burger King empty handed. The place smells bad, like a stale greasy cloth has been wiped over the floor and tables. Apparently the bathrooms were also bad according to my wife. I suppose I should have worked it out in advance, this place was empty and yet McDs about 1/2 mile up the road was rammed and we couldn't get to the carpark because the drive-in queue was so long.

The only thing edible were the chips. Burger was dry and what I assume to be cheese was a tiny runny blob about the size of a 5 pence piece, and what the hell are the chilli cheese bites? No one in the uk likes runny tasteless american cheese. Overall a really expensive and disappointing meal.

Eaten here a couple of times, food is ok sometimes cold, but having used the toilets on my last visit. I won't ever visit again. Possibly the most foul smelling place I've ever had the misfortune of entering.

It currently smells of sewage inside the restaurant. I know this because when I went through the drive-thru, I was instructed to wait in the car pack for them to give me my food, defeating the purpose of a drive-thru. After waiting 15 minutes for my fast food, I had to walk in and ask where it was. I then waited for a further 5 minutes before it was handed to me. Awful experience.

Food great, staff professional and friendly.

Ordered food from counter staff who looked like he didn't want to be there, chips were in bottom of bag all fell out wrapper chicken burger warm to cold, had not taste, certainly not value for money, one time experience never to repeat.

Haven't been since lockdown, was good to get back and have a whopper meal, service was a bit iffy, but when your wearing masks that don't help 😷 😋😁

Nice place to eat, customer service very pleasant, would go again

Imran gave great customer service

I am trying a chicken burger and chicken nuggets; it's really awesome. I really love it. 😍 staff, everyone receiving  very good

Horrible people and cold food. Would only recommend if you were actually starving.

Chips cold . Burger warm Fanta orange flat no fizz . Toilet blocked up and smelling needs a revamp and a good manager to sort things out o and you have to pay 30 p for sachels of bbq sauce .. what a joke.19 /4/ 24 time 12.30 this place has gone down !!!!

The most disgusting place to eat. The smell of pee impregnated in these toilets are so bad that they need new ones build proper with access to jet wash the walls. While waiting at the counter they open the kitchen door and you get a slap of smell. Come one guys!!!

Went there with family members after long time. It was way better than earlier Food was as expected and they serve quickly. Clean nice atmosphere well recommended.

Actuall it’s a very good place and luscious food

Great little treat!!! Great service!!! Great Atmosphere!!!

Excellent environment,tasty burgers

Great services as always no problems

Loved the new mephis burger staff were lovely

Had a fantastic meal at an affordable price and tye service and taste were brilliant

Customer service was good food fresh and hot Clean and tidy

Restaurant was clean and being tended by staff Our server was friendly and helpful Food was fresh and hot Tasted great aswell

Slow service, ordered a whopper and it was like chewing cardboard. Staff asked me at drive thru ‘what do you want me to do’ when I asked if I could have no lettuce. Not staffs fault, management needs a serious overhaul here.

Food was good ... service and orders slow...

Exceptional service from River.

We were shopping and it was around lunchtime we thought we'd treat ourselves to a Burger 🍔 😋 it was lovely service great staff polite place very clean .Will definitely go back again.

Always enjoy burgers from here.... real tasty burgers!

Like many burger kings these days the site itself is looking rather old and tired, but the service here is very friendly and the food is really very good for a fast food place. Since the quality of the food is by far the most important facet, overall it deserves a 5. Will use again when in Letchworth at the retail park area.

Spent £36 on food didn’t want the free tomato sauce so asked for mayo but had to pay for that 2 sachets 60p . The girls that served us was lovely yet the girl that stuck her nose in a said you have to pay for mayo was rude and in your face . Been going there for years and have never paid for mayo . Yet when her friend came in she gives out free food and drinks . So I take its if your face fits . Th

Everything was stone cold and tasted horrible even by BK standards. Packed cold drinks on too of the food so it leaked and made it cold. How can you not understand how to pack fast food for delivery. Also forgot items!? Cant make this up.

It’s really nice here. The staff are very polite and very fun to see working. This gives a good attitude towards the whole company. Burger King is a very good place to eat and have good company.

BG is decent for the price, would visit again

Very nice food, my favourite is the Chilli Cheese Bites. They do a nice hot chocolate here too. Staff always friendly with customers + generally very clean

Ordered a whopper meal thru the drive thru. Really friendly staff members and food was out very fast. Everything was freshly made too

My old review has been deleted for some reason so to recap.... 3 people in the place, my brother and I, and an Indian gentleman. The young lad behind the counter at the time was clearly panicked and out of his depth. The Indian guy said he'd been waiting for 10 mins prior to my brother and I coming in. Anyways, after about 20 minutes we got served, the manager was sat at a table chatting up some fella who had popped in for lunch...attempting to, she wasn't exactly a looker 🙄. So we make our order, guy behind the counter looks under immense pressure, 2 whopper meals..hes clueless. We wait another 15 minutes or so for our food, in the mean time he grabs a random cup of something from the top of a drinksachone and passes it to me..its not the milkshake I'd ordered, it was there when we first come in so had been sat there at least 35 mins at this point, it was literally a cup of milky water or something they had drained from the machine to bin. I obviously told him that it wasn't my drink...he goes to make a chocolate milkshake but the machine has run out of chocolate flavouring, he literally had to beg the manager to come help him, she was too busy flirting with some fella at a table...she gets up in a huff and helps the young lad change the powder or whatever it is eventually. Aweful place, not fast my any stretch of the imagination. Place was grubby...staff were slow and quite rude.

Staff were nice and respectful, food was made to a good quality standard

Visited in passing after a trip of Lidl. The restaurant has plenty of parking being at one end of a retail park. Service was fast and friendly. Tables were clean.

Card only because they had a break in (yea right) it's BK ffs A cold XL bacon cheeseburger meal Rats behind depot as I was leaving 30p a sachet of sauce which is disgusting. I've just spent near £11 on a cold burger, a few fries & a watered down fizzy drink & they want to charge 30p for a dismal amout of sauce to top it off. 1 star is too high. I literally feel sick

The Whopper is a good burger, just overpriced.

Best service, quick and efficient, friendly staff

I ordered a bacon double xl meal. The girl on front was lovely and fast with getting my food out. Would definitely come her again. Very clean establishment too! Well done Rebecca!

Very good service and friendly staff. Food was amazing

This place is shocking, how it keeps limping on is beyond me. The only reason I went there was because McDonalds and Costa were unbelievably busy, now I no why. Should have waited. This explains now, why when I pass it which is frequently, it is always empty, then drive passed McDonalds and it’s packed!! Dirty, cold, understandably fed up staff. Should close down really or let a different franchise take it over.

Quick lunch, good pleasant service, and great food

Always friendly here, nice people, good service