Burger King in South Somerset

Please put drinks in separate bag because they are always warm when they arrive.

All items were luke warm, probably the worst takeaway We've had in a long time

meal 40 minutes late, all food cold, How it takes 55 minutes to prepare the order.

Good food, quick delivery but could be warmer

food is cold..... I had to throw away

Missing 1 of 2 burgers. This isn't the first time I've ordered and on both occasions items have been missing.

Had a lovely visit today Thank you

food was good but took over an hour to get to us when we only live 16 minutes away

waited an hour and a half for food, were given the wrong order & couldn't get a response from burger king at all. shocking

Arrivied hot and fresh but items missing. Restaurant not answering phone to rectify. So poor quality customer service

this is a third time i'm sick of this disgusting service. the owner keep saying i will passed your msg to my team they do better in future but then after that nothing . this massage is directly to the owner or the manager of this store watch you staff carefully because they are not doing there job properly .

Great service got served by June very polite Nd helpfull young lady would go again food was realy good.

10/10 service from June. absolute don needs a raise fr

I've been coming to this Burger King since I was very young, and it has never missed. And the staff are just as nice as the food - I was served by June today and she was so kind and pleasant to deal with that I finally wanted to write a review for this place after 28 years of living here. Great stuff.

Girl named Ella was very helpful when I tried to scan my qr code on the kiosk and it didn’t work

I never really write reviews. But the service was exceptional. I had downloaded the app but having problems ordering on it. Thank you to June for showing me how to use it and having the patience. Thank you

Was served by the wonderful June who gave great customer service in every way

Got served by june today, pleasant young lady with a lovely attitude :)

Man shout out June always a good bit of scran up the Burger King to

Food cooked well, can be busy at times. The usual BK vibe inside but no plugsockets to charge phones.

Great place to go to if you want something quick and easy lovely food

Food is consistently tasty, delivered quickly by a courteous driver

Disgusting, 🤢 made me sick on the table to the sight of mould growing on my beef burger, chips were literally raw, overly salted and foul, food took 20 minutes and the 'Kids eat free offer for £8 turned out to be £10, get a grip Burger King, this place should be taken down, and in a kids meal, you cant be serving the kids mouldy burgers. What a Disgrace, deserves 0 stars, the staff were fairly nice but come on what a awful place, if you are planning on coming here, there is a McDonald's a few minutes away, or the M&S Cafe and Foodhall. Not to mention the filthy toilets and tables, chairs and even the advertisement cardboard stands were brown... Unless you want to come see the mould, don't visit.

Staff are rude talking in own language to each other while serving me

Lovely staff kath was helpful 10/10 service

Great experience. Wonderful service and food

Poor service takes over an hour to deliver food with uber , the food was stone cold , uber wouldn't refund ,not ordering again

Given the wrong order by the driver, some lucky person got given £30 pounds worth of mine and my partners for and we received one £9.99 meal that was cold and hideous

Food was nice and hot and staff was friendly

Staff were friendly and doing their job really well. I got my food really fast and it was hot as well Kath and kayla were managing the orders verry well 👏

Dirty tables, lazy staff and greasy cold food.

any colder it would of been frozen

Had an incredible cheeseburger today! Such quick service! Couldnt recomend more

Absolutely amazing experience, Emily was quick and made sure everything was done correctly. For someone with allergies they did an amazing job. Kitchen staff is on point

Food just warm and missing a burger with fries neither just eat or burger king would help with this

food was only lukewarm but tasty after heating it up in the microwave

Food was amazing, lovely atmosphere

Didn’t receive the fries I ordered

cold food had to reheat rude staff no code no food awful

Good food, Delivery was delayed by 30 minutes

nice delivery person, food was a bit cold

Had to go down the road to get my order

Made me pay for the “free item” then failed to deliver it??

Great food and brilliant staff. However, the tables were not clean. The toilets were not clean at all. The hand dryer did not work.

Missing the kids meal and can’t get hold of them on the phone

Fantastic place love the food and always get great service

An hour late and the food was cold. Very poor

Unfortunately food was luke warm. Fries were wrong and the drink was missing. Shame as its normally top notch

Rang Burger King, gave them code. Said they didn’t have it- staff was rude. Felt I was being fobbed off. I want a refund

Took over an hour to arrive, no phone call updates to explain why it took so long, when it did arrive everything was stone cold.

Around 3 hours to arrive and was all cold.

Food got here 2 hours late freezing cold

Order my item in buger king had to long time , not very busy, women stand up by till doing nothing dream in space what a joke, got my buger and chips no drink food was rubbish just cold and dry put in the bin 🚮

I've waited 2 hrs for my food to turn up, was given 3 different delivery times and it's finally arrived cold!! it's not good enough. I want a refund

great food affordable prices and great delivery will definitely order again

Food was cold. Took forever to arrive.

didn't turn up, app said delivered. shockingly bad service. never get a refund when they mess up

Food was cold, missing a burger, rang Burger King up and explained I was missing an item and was told you have to contact customer service as nothing we can do

Fries a bit over cooked, too dry

Incorrect order given, we recieved an order that was 2 hours old, and not ours. No answer from the store.

we ordered because of the promise of a free item. we never got it ans it's impossible to complain about this on the just eat app

Nothing was delivered. This is ridiculous

they are 5 minutes away i thoiught i would treat myself , food was cold , and what is the 0.99 service charge ? please expolain what service after i pay a delivery fee , but most important it was cold , never again , thanks

Absolute joke spent £75 missing a whole meal and can't do anything about it as it was through just eat, voicemail box is full can't get an answer from just eat or bk joke absolutely awful service from both really isn't hard to check if missing items

Our was wrong due to be steak house angus but had 1 angus and 1 chicken burger

Not happy at all, first order said it never existed and so I put it through again. I have now received two lots of food and have been charged twice. Only one order/order number was active on my account. I would like to be contacted for a refund.

I specified an order time almost 2 hours before and it still managed to turn up late again. Happens every time!

burger king did their job properly but just eat had the order in the car for an hour and a half before it was delivered, stone cold

I waited nearly 2 hours for my food to arrive as the time was repeatedly pushed back and when the food arrived it was stone cold and i had to microwave the burger and bin the fries because they were too soggy to even trying heating up to make edible

My order was missing the Aberdeen Angus burger and the onion rings. What was delivered was so cold it was inedible. I wish I'd just driven into town. I won't order burger king from here again.

The ambience is cool,staff is polite and friendly,the food is nice and served on time..overall a nice experience

over 2 hours arrived cold with not one full meal !

times kept changing (4 times) drink missing, cold food, this has nothing to do with the driver,

Food was tepid. No dips as asked. Later way later than planned. Courier was in the restaurant for over 30 mins waiting apparently....... Fries half full

Took nearly 2 hours for delivery. Shocking

food was standard, but Emily took care of me and ensured i had everything I need :)

Emily was my server and she really help me decide what i want, Good Job!!

Popped in after a bad day at work to get some food and relax, and my day was made 10x better by being served by the wonderful Eve! So polite and professional, made my day.

Would put 0 stars but cant but my order Never arrived!

Went in on Thursday and got served by June, was really helpful and helped me choose good vegetarian options. Thank you for the good service:)

Wow, I love the new revamp! SO beautifully done. Was also served by a worker named Eve who gave me my food quick and promptly. Would definitetly reccomend coming here, especially with the kind workers and new great interior.

Nice food, nice service especially served by worker named Eve. Would reccomend coming here.

Delicious food, Good customer service. Was served by worker called Eve who was very kind. Will be coming here again.

I recently have been into Burger King and was provided excellent service by Eve- super polite and very welcoming, she’s an asset to the company.

Loving the new atmosphere in Burger King, a very deserved revamp! Was also served by a very kind and helpful member called Eve. Would reccomend going 👍

Was having a very bad day at work and decided I wanted to get some food here- Was served by a lovely worker called Eve who cheered up my day and was extremely helpful and kind.

Eve was a very helpful and polite young ldy that served me and had good food and service!

Abysmal. Order got rescheduled repeatedly until it arrived stone cold and two hours late. You need to do better.

I had some amazing customer service from Emily she did an amazing job and was so polite some of the best service I have had in a wile.my food was delivered in quick succession and considering I haven’t Burger King in a long time it went beyond my expectations. Safe to say Emily did an amazing job and I’ll 100% be coming back

I was served by Emily, she was kind and was always smiling a great server

Our server Emily was amazing in helping me and my grandmother out with the new machines. She was patient and kind with us when we had not a clue what to do. We even have the same name 😂😂

Good food, served quickly and hot

I’m impressed with Charlie’s cooking. He is an independent worker and he has a kind soul. Much respect to him well done!

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Burger King, all thanks to the outstanding service provided by Charlie Chadbone! From the moment I walked in, Charlie greeted me with a warm smile and a welcoming attitude that immediately set the tone for a great visit. He was incredibly attentive, making sure my order was perfect and even going the extra mile to check if everything was to my satisfaction after I sat down. The food came out quickly and was fresh and delicious, but what really stood out was Charlie’s top-notch customer service. He truly made my day with his friendly and professional approach. If every visit to Burger King could be like this, I’d be a regular for sure! Thanks, Charlie Chadbone, for the 5-star experience!

Emily was very polite when serving

Very nice atmosphere. The staff are lovely, especially Emily Barnes. Good food and served well :)

Had a lovely experience with worker Emily, helped me out when was in a rush and got me my food asap

I went in and was going to order the queso, but they were turned off. I went to the counter and right away this young woman named Emily served me, took my order, and I paid - probably quicker than the queso. The food was good and the frozen Fanta drinks were amazing. Overall, it was a lovely experience.

Great food, I was served by Emily and she was very friendly

Me and my maiden went in too dine and the kings lounge. It was scrumptious food, the knights of the round table would be jealous of our feast. Service was impeccable.. I believe a young squire called charlie chadbone helped us with a quest.... His manners were some of the best I've ever graced... what a lovely gentleman! toodaloo!