Burger King in Gravesham

The chips was cold and too much mayonnaise on burger

Bacon was missing from whopper, fries was cold

Never arrived so had to go collect it myself

Delivery time was too long and the burger was cold

Lovely and hot and surprised to find toys in the kids meals … lovely

Courier dropped our food chips and boxes broken to then have some chips that was still frozen cold this is not good

The food was an hour late and cold, this was not the courier but Burger King’s doing last time I’ll be ordering again

Put cold drinks in the same bag and it made the food cold. Not happy with with that. Please put drinks separately from the food.

really good food great prices thank you.

Excellent food service and Ambiance. Great Staff.

Food was cold and delivery driver was rude....

Burger King removed my door number from the order, a deliberate act of sabotage either on me or on the delivery driver. Unacceptable. I have ordered from this burger king on just eat before and have never had this problem.

Food was cold and the time kept getting changed just wish they would wait till the driver there then start cooking or something

Excellent service- fast and clean

Food is always hot. Excellent service,

McDonald's was delivered which was rejected, not our order, courier going to burger king to find our prder

Warm, tasty food. Surprised the burger didn’t come with any sauce on it

delivered food but no drinks what is with charging me for full items but not delivering them get your act together

I am leaving a positive review because my kids love burger king and it's the first time the order has been correct! I am hoping that this is a sign that service has improved

courier delivered the wrong order, wanta refund.

Very nice food with welcoming staff.

Food always missing and stone cold. waited nearly 2 hours for it to be inedible, never ordering from here again. disgraceful

My food is freezing cold and and half my meal is missing only got buger and chips i am not happy

Hello. Very unhappy with order. One meal was missing, the other meal was cold and also waited 2 hours after estimated delivery time for food, don’t think I will order from there again

Do not order the Bacon double duo meal the burgers are absolutely tiny I thought I got a child’s meal instead, the other burgers are really good but don’t get this.

Really good amazing food and workers

Driver took ages to find me and when he finally did he just flashed his lights and had me come to the car loaded fries aren’t loaded

Was abit cold but still warm to eat but would order again :)

Staff is always friendly and respectful. And food is always better.

The staff was respectful and the food was fresh

Food was fresh and hot, the employee behave well, food really tasty, service is very quick dining area tidy!

Karamajeet told mei was lieing about my food being made wrong can everyone please don’t eat here so dirty

The chips were cold, the drink was warm, the burger was ok, definitely could have been better.

Food never arrived despite us waiting over 2 and a half hours just to be told it's "been delivered "

Order was due at 2010 and just received with missing items. Ordered via app before for Burger King and no issues, today was a massive different story

Food was ok. Would of liked it to be abit hotter though.

Time moved over 30 minutes time from order to delivery 60 mins and driver delivered multiple drops and ours was cold…..don’t take orders you can’t fulfil

All good ordered was delivered. Delivery driver was lovely.

Food was excellent very hot and tasty

2 burgers were cold. chicken fries over cooked.

I give driver 3£ tip and he didn't even bother to come up to me. He stopped on the roundabout 5 min walk from me and was using excuses that he can't find address!

Food was lovely but need serviettes

Nice staff, good customer service from Sabela and Masrur

They cancelled my order and refused to give me a refund!🤬😡 0 stars from me!!

Always quick service and friendly staff

cold fries, Luke warm burger, no dips and warm drink.

food stone cold we are very unhappy and would request refund please - very disappointing

The staff was fantastic and highly efficient. The restaurant was clean and well-organized, and the restroom was spotless. Overall, it was a delightful experience.

The food was delivered late and cold. I was not contacted by the driver and he was rude.

My order was delivered early but was not hot enough. It was warm and the burger looked flat and unappealing.

Left half the order out but delivery quick so that tells you they don’t care 😂😂

The delivery driver got food to the wrong address, my address is 57 kitchener avenue

The driver was very professional.

The food was fantastic, and it’s a peaceful spot to enjoy a meal with your family. The staff were wonderful, always ready to help and very friendly. All in all, it’s a lovely place to visit.

Excellent atmosphere, love the food.

Give me my back my money my food never came

it,s a load of b******* have to give a code to get your food once it's been paid for

I love this place, always neat and tidy. Staff’s are very efficient. Will visit again.

I was very hungry so I thought I’d order something quick. Unfortunately didn’t get it on the app saying it was delivered, contacted them nothing happened. Wasted my time , my money . If anything avoid just eat save your money!!!

Most of the food I order was missing they didn’t put it in the bag

Burger was dried chip cold got my order wrong never go here again not happy

My family have all came down with food poisoning from this restaurant & will never eating from there again

totally ignored instructions on leaving out cheese and slapped it in meaning it was inedible. One meal, burger fries and drink completely missing. Just eat only gave a credit for a tiny proportion of the value of those items. Terrible.

The food was barely warm, the drink was fckn warm and the ice cream was melted.

Wouldn’t even rate this a 1 star! Went there on the first day of the refurbishment. I got A Cheese Burger, Chips & a Drink. The Chips had a massive hair in it I took it back up to the counter and confronted them about it and they swapped the chips (Fair Play). Then I start eating the burger and that also had a hair in it! When I took it back up to the counter they was all surrounding the burger and one of the colleagues (Woman) made a comment saying “Don’t worry they’ve done this before) As back in January of this year there was what looked like a maggot in my burger it was moving and she was trying to tell me it was a bit of meat! Anyways they refunded for the burger only! Should’ve been the whole meal really! Service is terrible, staff service is terrible and so is the food! I am very disappointed as this was the first day opening after a week and a half of refurbishment.

All Food was cold, ice cream was missing, waited 1 hour and 45 minutes for order. I even phoned restaurant and they told me the food was waiting to be collected from driver and they were unsure where he was. Expect a full refund

Food was all there and it was warm enough. Driver was polite and the food arrived on time. We enjoyed our food.

no delivery but says delivered

delivered the wrong order. not burger kings fault. all on just eat. perhaps you should employ people who can speak and read English.

Delivered the wrong order for us

Fantastic experience at Gravesend. Received my order quickly and Masrur was excellent!

Didn’t receive my food,stop hiring people that don’t know how to do their job

I ordered three items and only received one

My food was freezing cold when it arrived .

Meal was nice, however didn't recieve the drink, which was included with the meal.

I really appreciate the extra mile that she went for me and I noticed that she did whatever she could in her protocols to serve the other customers as well.

Great delivery driver 5 stars. All food that was ordered was delivered which is great.

Ordered 2 bacon ceaser burgers both burgers where missing bacon

Very nice quality food and great staff !!

Food was all hot and fresh to order and I called and asked for pickles in the burger and they put extra pickles was absolutely delicious thank you

bags riped. cold food. shame. warm in microwave

Missing items from food order. When you try to report missing items. The facility doesn’t give you the accurate options. Who knows where my burger and onion rings are!!

Always better than ordering delivery! Burger and Fries were hot and the drinks were cold. Chap could have looked a little more interested in the cleaning up he was doing, but otherwise, all good.

sent it back. back wet pure filth

Delivery time changed every minute and took an hour from when we ordered to arrive

Chips was cold and tasted old not fresh. Burger was also cold. Didnt enjoy at all :(

Food was fresh and hot. The employees behave well. The dining area was tidy.

After 2 hours and 20 minutes from the call, they delivered it to me. When it should have been 30-40 minutes

of course the food will be cold when the driver decides to do 4 orders at once in different areas, I remember why I stopped using just eat

Good food delivered hot and on time

only thing that was warm was the chilli cheese bites.

Love coming here, food always hot and staff are lovely

I dine at Burger King regularly and am always happy with the service they provide. The employees are always very helpful and make the experience as smooth as possible. I would always recommend this place to people for lunch or dinner.

The food was cold and the drinks were warm

waited 2:30 hours for food, it turnt up cold

Driver got here in a good time but it took over an hour to make one meal.

Great service and delicious food

Didn’t receive even half of my order. Missing 2 burgers and 3 fries what an absolute joke. Will never order here again

Chips was cold and ice cream had melted so had to throw it away

My burger was missing from my meal !