Based on 2.210 opinions finded in 4 websites
Based on 2.210 opinions finded in 4 websites
Opinions
Fantastic service - couldn’t ask for more … manager and staff so friendly !!
George Mannix . 2024-08-27
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Easy to find off the Oxford ring road. Plenty of free parking. Quiet atmosphere. Cleanest toilets I've ever seen. Great place to bring your loved ones for that special occasion.
Chris Kelly . 2024-08-24
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very good service . Crews are vry helpfull and tasty food.
Forex Genius . 2024-08-17
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On a positive note, the place looks clean. That's it. Burgers are awful, the onion wasn't even peeled properly. The patty was dry and flat as a newspaper. Fries were probably thrown in the bag because there were more around my burger than in the pouch. But that's nothing unusual. Despite all that, the most irritating thing was handing over the napkins. Why can't I pick them myself? Same with the stirrer. Hand to hand so I can feel someone's touch, how warm his hand is. Bro even looked me in the eye. That's it
Chris Pagowski . 2024-08-17
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Poor staff attitude, broken equipment, mediocre food
James Hyde . 2024-08-12
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Never ordering again late went to the wrong location and had to go get it and didn’t have half my order
Cory . 2024-08-12
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We had to wait for our order For so long and wasn’t that busy There was a guy with the moustache he had the Manager badge. He was very rude. He ignored us couple of times when we ask for our order. Very bad service. that is not The first time happens.And he did not help. we are not coming back again. And we were shocked of this kind of behaviours of a Manager
Eerie 2 . 2024-08-12
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Delivery guy did not press buzzer to the flat, my food was left outside the outer building on the floor- cold. If I did not check app to state my food was delivered, I had to search flats and knock neighbours doors to try locate my order. Found it outside the main building doors, this unacceptable- considering the driver could have contacted me via telephone if he had trouble locating my address. By the time I located my order, it was freezing. I am absolutely appalled.
Carmela . 2024-08-08
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No beef available so ordered loaded fry’s but it was cold… Not the best
Brett O'Connell . 2024-08-08
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Very good customer service by jannath didn't wait long the food was very nice and testy
Haider Chohan . 2024-08-06
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Good service very lovely people!
Mubarak Abolade . 2024-08-06
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The courier was very nice but my sprite wasn't cold and my chips weren't hot
Amelie . 2024-08-05
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Amazing experience, recommended
Zulkaif Ali Malik . 2024-08-04
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Hi, I bought hot and spicy chicken fillet strips on 30th of July together with fish fillet and fries. I had only eaten 2 pieces out of the 8 and today the rest have gone bad. They were all in the refrigerator. The fish is still okay.
Fred . 2024-08-03
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Very good service. Staffs are very good and helpful.
Shakeel Akhtar . 2024-08-03
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Very good service by ahmed, excellent atmosphere, food was amazing, will definitely come back!
Karthik devaiah . 2024-08-02
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Normally it's good experience however today I don't know if it's because of hot weather or what but half the menu was not available including the frozen drinks (app allows you to order but they've run out in store) and their drinks machine didn't have any ice and the only drink available to get was diet cola even though you can order other drinks on the system. Quite a disappointment. Staff act like serving customers is a chore and they refuse to even smile at customers - when they give you your food they act like you tortured them for it instead of paying them money 🤦♀️
Simona Degutyte . 2024-08-02
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Did not get the one of the bacon double cheeseburger xl how do you get it bk
Abigail . 2024-08-01
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No sprite, no Fanta, no ketchup ohhh if you have BBQ sauce £0.30 extra. Wanted to try fried hellumi, and taste was like rubber.
Hanzade andre . 2024-08-01
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Only down side was food was not very warm
Lisa . 2024-07-29
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Good BK to visit if travelling, with a sizeable carpark.
James D . 2024-07-27
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It was very good service. The staff was very helpful and kind. The burger was very tasty
Syeda mursheda Rahman . 2024-07-23
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Chilli bites it’s very testy 😋😋😋😋😋😋😋😋
Zeinab Mjzoob . 2024-07-22
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Used to be better with the slide/play area. But the outside space is now wasted. Food is always lovley the place is spotless and clean even the toilets. And the staff are very friendly.
Rebecca Godwin . 2024-07-18
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Very warm And good service . Crews are very helpful And fast . The burger taste is very good. Totally satisfied 😊
Syed Sarwar . 2024-07-16
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driver took it to the wrong place and we have no way to get in contact with them.
Jenna . 2024-07-15
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Staff if very nice and helpful ..
Rashita manotra . 2024-07-13
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I had a great time there..I enjoyed my meal and the staff there was very good and the atmosphere there was very positive... overall love it
simriti . 2024-07-13
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Taste is very good and staff is very help full
Kanika Meenia . 2024-07-13
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Staff is very nice and very helpful
Satin Meenia . 2024-07-13
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Very polite staff and the food is very good
Rani Devi . 2024-07-13
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Very good. Place for. Dine in. Staff is very helpful. Specially Indian staff
Jatin Meenia . 2024-07-13
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Stafff is very nice and very helpful
Bhawana Sarngal . 2024-07-13
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The food was delicious and fresh and the service was brilliant as always. 🙂
Wasim Mahmood . 2024-07-12
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Usual fast food. Cashless so difficult to access
John May . 2024-07-11
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Ordered from here, didn’t get food
Ellis callaghan . 2024-07-09
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Very good customer service lovely food
Maria Viveiros . 2024-07-06
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My order came in a soaked paper bag that was ripped, I did tell the driver why didn't they ask to come into the entrance of the flat while heading down to get my food. Bag was close to where the food could of falling out of the bag. When getting the food out, it was cold.
Nikita . 2024-07-05
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You order from here and get wrong items or no items at all either they’re incredible illiterate and can’t read or the delivery people eat your food Then when you reorder things they keep extending the time every couple of minutes… was supposed to come at 6 and not it’s 6:25 and I’m still waiting TERRIBLE STORE!!!!!
Connor Evans . 2024-07-03
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Was really good just a bit cold
grace . 2024-07-02
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Food was cold and i paid extra for a drink which also didn’t arrive. Not impressed.
Tracy . 2024-07-01
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gaurav you did a great job resolving the customers issue on the first call, which helped to improve customer satisfaction
pritam singh . 2024-06-30
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Very delicious food and staff is also good
Anime . 2024-06-29
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the customer service was outstanding and the product was exactly what i was looking for “i was so pleased with the service i echt from burger king
Mohit Sarngal . 2024-06-29
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The food was good at burger king
Sarvesh Tamhankar . 2024-06-25
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Very helpful nature specially gaurav he is very kind and helpful il. I visited Burger King and he help me a lot in ordering or give my food stuff very fast . Delicious food.
Anjali Shekhawat . 2024-06-25
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Delivery food and ambience is good 🥰or specially staff is very helpful
Bhawana Sarngal . 2024-06-25
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Excellent experience at burger king delicious taste
Krish Sarngal . 2024-06-25
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Worst bk ever slow order wrong every time avoid
Alan Rogers . 2024-06-25
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help staff. delicious food even my friend is working there he is very good at service.
Swanand Oak . 2024-06-25
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Thank you for the delicious food and helping me in ordering
Masoom Patel . 2024-06-25
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All stafff and food is very good .. thanks for the delicious meal
Darshita Saini . 2024-06-24
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Went for drive through and staff member there I don’t know his name clean shave head that man was so rude with me and he don’t even understand what I’m talking about and when I asked for mayonnaise he replied rudely no free mayonnaise this is not like other burger kings.
Muhammad Safdar muzmmel . 2024-06-24
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Excellent service and the staff were friendly
Hasar Hasar . 2024-06-22
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I visited Burger King with my friends , the food is very osm and staff is very helpful and fast service . One of the staff name gaurav taught with us very politely and is very helpful. Great experience
Shruti Shinde . 2024-06-21
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Order number disappeared off screen after 5 minutes. Has to wait an extra 10 min for food, drinks machine was empty. Food was OK, but won't return.
Pete M . 2024-06-21
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Great experiences and tasty or warm . Helpful staff specially a staff member name Gaurav is very helpful
Yashmeet Kaur . 2024-06-21
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Very tasty and not expensive food. Staff very nice and friendly.
Szymon Glinka . 2024-06-20
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Came on drive and got serviced very quickly
Shakeel Akhtar . 2024-06-19
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missing a Angus steakhouse burger. disappointed would not use again
Denise . 2024-06-19
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Everything was as I hoped it would be 👍
Katrina O'hara . 2024-06-16
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Good customer service lovley food
Luciano Moreira . 2024-06-15
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Usual Burger King experience, tad long wait considering it was 2235, but it is what it is
James Cherrill Shoots . 2024-06-13
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Ordered a meal with a strawberry frozen fanta and was told the strawberry wasn't working so had to get lemon, yet I saw another employee proceed to get two strawberry frozen fanta. Not very happy with this service 😡😡
Jamie PTX26 . 2024-06-10
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If you dont have to go in , dont. If using the drive thru, check they have given you everything and that you check the card reader before paying.
Jon Godwin . 2024-06-09
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Got stuck on the kiosk, monika helped me with my order
Nat Bat . 2024-06-09
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The food was nice and the people there were polite
Soyed sarwar Ahmed . 2024-06-08
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Very nice customer service didn't wait long the food was amazing
Aneesh Manoharan . 2024-06-08
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very rude staff who refused to take my order over the till due to them being down and then insisted I used the touch screen order points (requested due to being dyslexic). I even explained I was paying with cash to which the reply was OK just give me the print out receipt and give me the cash at the till!!! What the tills that are down I replied and told the very rude lady at the till not to worry I'll eat somewhere else. Dodged a bullet as my friends order was over cooked and cold.
Aaron Dickson . 2024-06-07
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It's like the owners said I don't want to be competitive anymore. Lazy staff Cold food , the cheese wasn't even melted Lazy staff Pour your own drink ? Lazy staff 20 p for a bit of mayonnaise, it's free with others ! Lazy staff Burger king are a dying brand. Oh your staff are Lazy BTW! I though they were scarecrows.
Arron Eeley . 2024-06-07
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Always the staff are happy to help you, they come into the kiosk area and help with your needs.
Zobia Kousar . 2024-06-06
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Great service and great customer service
Riazat Ali . 2024-06-06
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First time going was teally good and clean
Safian Jaffar . 2024-06-06
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This is the fourth time we have bought food from here and the food was undercooked. This is unacceptable.
Abdul KAder Shorkar . 2024-06-05
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Honestly I LOVE a whopper. This place is ruining burger kings reputation in the county single handedly!
Emily Gilbey . 2024-06-03
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Self Ervice boards not working when we asked at the till we were told to use the boards consequently it would it did not accept our code the staff were so unhelpful and disinterested it was unbelievable. Will never go there again it does not deserve any stars😡🤬😡
Sarah Millar . 2024-06-02
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Not good food was cold won’t be ordering from here
Robert . 2024-05-31
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On arrival the staff was shouting at customer then waited fifteen mins to be given a order that wasn't right
Clair Ayres . 2024-05-31
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I was confused at kiosk but a staff came out and showed me great work.
Nebiyat Sultan . 2024-05-29
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Clean place easy parking and the staff are helpful
Ehsan Jaffar . 2024-05-29
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Disgusting!! Stale!! Took ages and freezing cold!!!
User . 2024-05-28
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What a pathetic food and on duty staff. Horrible experience. Staff has zero knowledge of theor own products and are extremely rude and arrogant. Ruining the brand name here in this branch.
Suvi Sharma . 2024-05-27
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Wrong fries sent, should have been loaded cheese and bacon on 2 meals, paid extra but not received. do not have time to take photos of food, busy workplace
Admiral . 2024-05-22
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App just kept adding 2 minutes on. Over an hour late.
Karen . 2024-05-20
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delivery driver took my some of my food, no one is picking up the phone at burger
Hanna . 2024-05-19
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Ordered whopper meal with cheese and bacon but was given plain.. Noticed that the food preparation staff are not wearing gloves in preparing the food and didn't see them wash their hands too..
Jocelyn Luarca . 2024-05-19
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After questioning the warm of my Burger, I think the staff thought it funny to then turn it into a furness!
Spike Holifield . 2024-05-18
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delivery time kept changing and food arrived cold
david . 2024-05-15
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the sauces never come so pls change that
Isabel . 2024-05-12
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Good nice driver food as expected
Rosy . 2024-05-12
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It's good. Cheaper that Mcdonald and KFC for meal deal
Justyna Olszowa . 2024-05-12
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Stop putting cold drinks under the food always keep them out the food bag. my food always ends up cold by time it’s delivered because of the cold drinks
Hollie . 2024-05-07
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Not only was the food delivered over an hour late and cold but an entire meal was missing!
Rochelle . 2024-05-06
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Get your drivers more educated in numbers
Jordan . 2024-05-05
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didn't evening get my other chips I ordered
Kyle . 2024-05-04
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Sharing box from order was missing
Mark . 2024-05-03
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I ordered delivery through the app from this establishment on the 14th of March and received the wrong meal. When I called the helpline I was told I would be receiving a £12.99 refund for the messed up order within a few working days, however by the 2nd of April I still had received no refund, so I reached out again to enquire when I would be receiving my £12.99 refund, and was told I would be receiving a refund of £2.16 within a few working days. I then responded and corrected this by explaining that I was told on the phone that I would be receiving a £12.99 refund and I am still yet to hear back from them or receive my refund. The service was very disappointing and the lack of communication was something I did not expect from an establishment I have been to many times.
Krista Staley . 2024-05-03
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Honestly fast food doesn’t exist here neither does customer service need a complete overhaul of staff every time we come it’s always slow, staff who are rude & there’s always something wrong!
James Bruce . 2024-04-29
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ABSOLUTE scam , they keep forgetting £5 worth of food in my deliveroo order. avoid these idiots or they’ll forget about ur food and rob u
h h . 2024-04-27
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I ended up paying almost £20 for a burger meal as every extra is charged for separately including the chips.. yet it was a meal
Dorcas Kazingizi . 2024-04-26
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