Burger King in Oxford

Order with real food different amount small price high for the quality costumer service bad place was ok.

Food was really good and good value Thankk you

Burger King never disappoints, but this location shines, thanks to Manager Shakeel. His warm smile, top-notch service, and attention to detail make every visit exceptional. The food is always fresh, orders are accurate, and the atmosphere is welcoming. Shakeel’s dedication truly sets this place apart. Highly recommend this spot!

Very nice and warm food. Fresh and good service.

The quality is not that great when compared to the price Sometimes, the meat in burgers has a really bad taste and stinks, and sometimes the ingredients are not even fresh

The customer service experience was exceedingly poor. I was informed that my order was being prepared, only to have it canceled ten minutes later. It would have been more considerate to notify me earlier, allowing me the opportunity to place an order with a service that could fulfill it. The children are waiting to eat and are quite dissatisfied. DO BETTER

Nice and clean dining area. Hot food and tasty. Helpful staff

Very good service and tasty food. Crews are very helpful. And the dining area was very clean

Brought a large wopper meal and paid extra for a monster. Got it for take away and the monster blew up in the bag and ruined all my food 😡

it was a great experience with the taste and the services ... 100/100

It was a great experience the Servic was quite quick I loved the food and overall experience

very good service . Crews are vry helpfull and tasty food.

Very good customer service lovely food

Don’t even bother ordering from them it’s absolutely disgusting nothing like what is said my partners burger was Raw and cold mine was hard and cold we ordered our food at 19:30pm or did not arrive til 22:03pm it was disgusting freezing cold and raw just by pulling it apart we throw it In the Bin no chance pic below people be careful it’s nasty don’t go there cheese chips was cold and wrong. Item for one of them never again god knows how it’s not closed down on Uber eats as well it comes up with Gourmet Kings it says nothing about Burger king which is bad enough and Mis leading if it’s not actually Burger King it’s trying to be it and failing at it but very misleading did not know it was bk till it was on the bag on arrival it’s not bad or like that in actual Burger King it’s The Gourmet kings on Uber eats which is disgusting 🤢 I don’t normally moan but it was not nice only ordered as had a long drive back from holiday and was easier but definitely not again

Very good customer service nice food didn't wait long

Only problem is that everything is Stone cold

So apparently they serve you the chicken fries cold. The chicken are suppose to be cooked at the time when customer give you the order but no they serve you chicken fries cold. Like they serve you cooked chicken fries. Even when you ask the worker that the chicken fries are not fresh he will just go inside and bring the new chicken fries in 10 seconds. The worker wasn't even sorry about that. I would request the area manager please look into it.

not great everything was cold and the bun was stale (rock hard) on the bbq Angus burger and there was no straw with the milkshake ruined the whole meal

Long queue with dine in customers waiting over 30mins for food, staff prioritising deliveries and drive thru orders. We waited almost 30mins and when they bought the food it was cold. Asked for a refund and the manager refused. My grandma got food poisoning afterwards. Do not recommend this place at all

ulou said order has been delivered I will call you out on that your lying delivery rider has not delivered I have received guck all and my belly is rumbling

Loved the experience here! The manager and the staff are very friendly and helpful!

Tries to charge 30p extra for sachet of mayo for a basic whopper meal that already costs £10! I hadn't realised Burger King was so much more expensive that McDonald's. Burger was tepid, hardly any meat in whopper, barely any salad. No sauce. So dry I couldn't finish the burger. It was like cardboard. Really poor

2 hour for food to come and stone cold and the drink is not frozen anymore very poor service

Went to the drive thru tonight and had all the leftovers throughout the day the onion rings wow disgusting half a large milkshake chicken fingers with no chicken just breadcrumbs that shattered chilli bits with no filling unedible sharebox had to throw it away oh and don’t forget the burnt reheated halloumi

Didn't get the right order, me and my partner didn't even get the correct meal, cause of this I have spent money on something I paid for.

The delivery guy respected my order.

The staff were very friendly and the services were quick, would highly recommend👍👍

The outdoor seating area is nice

Always the staff are happy to help you, they come into the kiosk area and help with your needs.

I ordered from the app, the snack was missing, the delivery man had the wrong phone number, and they're still contributing to illegal delivery men.

food was stone cold when it got to us, was supposed to be delivered at 17:25 but the courier was sat outside co op for 10 minutes before he came

Chips cold and not fully cooked. Very pale in colour. Really poor.

Burgers very small. Food cold . Driver refuse to hand over food for 5 plus minutes even after showing him the codes and proof of payments. Wasnt till i keep the food and asked for a refund he then gave it to me

Nice meal but chips was luck warm

Fantastic service - couldn’t ask for more … manager and staff so friendly !!

Good communication from courier 👍

I sent it too the wrong house and there was no call or message to try get it right , I also have no way to contact the driver to let him know, from now on I will take my business elsewhere if this is how loyal customers are treated

The food delivered weren’t my food what o ordered

Easy to find off the Oxford ring road. Plenty of free parking. Quiet atmosphere. Cleanest toilets I've ever seen. Great place to bring your loved ones for that special occasion.

very good nice driver food was hot

On a positive note, the place looks clean. That's it. Burgers are awful, the onion wasn't even peeled properly. The patty was dry and flat as a newspaper. Fries were probably thrown in the bag because there were more around my burger than in the pouch. But that's nothing unusual. Despite all that, the most irritating thing was handing over the napkins. Why can't I pick them myself? Same with the stirrer. Hand to hand so I can feel someone's touch, how warm his hand is. Bro even looked me in the eye. That's it

Food was cold and squashed and the bag was opened

Never ordering again late went to the wrong location and had to go get it and didn’t have half my order

Poor staff attitude, broken equipment, mediocre food

We had to wait for our order For so long and wasn’t that busy There was a guy with the moustache he had the Manager badge. He was very rude. He ignored us couple of times when we ask for our order. Very bad service. that is not The first time happens.And he did not help. we are not coming back again. And we were shocked of this kind of behaviours of a Manager

Delivery guy did not press buzzer to the flat, my food was left outside the outer building on the floor- cold. If I did not check app to state my food was delivered, I had to search flats and knock neighbours doors to try locate my order. Found it outside the main building doors, this unacceptable- considering the driver could have contacted me via telephone if he had trouble locating my address. By the time I located my order, it was freezing. I am absolutely appalled.

No beef available so ordered loaded fry’s but it was cold… Not the best

Good service very lovely people!

Very good customer service by jannath didn't wait long the food was very nice and testy

The courier was very nice but my sprite wasn't cold and my chips weren't hot

Amazing experience, recommended

Very good service. Staffs are very good and helpful.

Hi, I bought hot and spicy chicken fillet strips on 30th of July together with fish fillet and fries. I had only eaten 2 pieces out of the 8 and today the rest have gone bad. They were all in the refrigerator. The fish is still okay.

Very good service by ahmed, excellent atmosphere, food was amazing, will definitely come back!

Normally it's good experience however today I don't know if it's because of hot weather or what but half the menu was not available including the frozen drinks (app allows you to order but they've run out in store) and their drinks machine didn't have any ice and the only drink available to get was diet cola even though you can order other drinks on the system. Quite a disappointment. Staff act like serving customers is a chore and they refuse to even smile at customers - when they give you your food they act like you tortured them for it instead of paying them money 🤦‍♀️

Did not get the one of the bacon double cheeseburger xl how do you get it bk

No sprite, no Fanta, no ketchup ohhh if you have BBQ sauce £0.30 extra. Wanted to try fried hellumi, and taste was like rubber.

Only down side was food was not very warm

Good BK to visit if travelling, with a sizeable carpark.

It was very good service. The staff was very helpful and kind. The burger was very tasty

Chilli bites it’s very testy 😋😋😋😋😋😋😋😋

Used to be better with the slide/play area. But the outside space is now wasted. Food is always lovley the place is spotless and clean even the toilets. And the staff are very friendly.

Very warm And good service . Crews are very helpful And fast . The burger taste is very good. Totally satisfied 😊

driver took it to the wrong place and we have no way to get in contact with them.

Very polite staff and the food is very good

Staff if very nice and helpful ..

I had a great time there..I enjoyed my meal and the staff there was very good and the atmosphere there was very positive... overall love it

Staff is very nice and very helpful

Stafff is very nice and very helpful

Taste is very good and staff is very help full

Very good. Place for. Dine in. Staff is very helpful. Specially Indian staff

The food was delicious and fresh and the service was brilliant as always. 🙂

Usual fast food. Cashless so difficult to access

Ordered from here, didn’t get food

My order came in a soaked paper bag that was ripped, I did tell the driver why didn't they ask to come into the entrance of the flat while heading down to get my food. Bag was close to where the food could of falling out of the bag. When getting the food out, it was cold.

You order from here and get wrong items or no items at all either they’re incredible illiterate and can’t read or the delivery people eat your food Then when you reorder things they keep extending the time every couple of minutes… was supposed to come at 6 and not it’s 6:25 and I’m still waiting TERRIBLE STORE!!!!!

Was really good just a bit cold

Food was cold and i paid extra for a drink which also didn’t arrive. Not impressed.

gaurav you did a great job resolving the customers issue on the first call, which helped to improve customer satisfaction

Very delicious food and staff is also good

the customer service was outstanding and the product was exactly what i was looking for “i was so pleased with the service i echt from burger king

Thank you for the delicious food and helping me in ordering

Very helpful nature specially gaurav he is very kind and helpful il. I visited Burger King and he help me a lot in ordering or give my food stuff very fast . Delicious food.

Delivery food and ambience is good 🥰or specially staff is very helpful

Excellent experience at burger king delicious taste

Worst bk ever slow order wrong every time avoid

The food was good at burger king

help staff. delicious food even my friend is working there he is very good at service.

Went for drive through and staff member there I don’t know his name clean shave head that man was so rude with me and he don’t even understand what I’m talking about and when I asked for mayonnaise he replied rudely no free mayonnaise this is not like other burger kings.

All stafff and food is very good .. thanks for the delicious meal

Excellent service and the staff were friendly

I visited Burger King with my friends , the food is very osm and staff is very helpful and fast service . One of the staff name gaurav taught with us very politely and is very helpful. Great experience

Great experiences and tasty or warm . Helpful staff specially a staff member name Gaurav is very helpful

Order number disappeared off screen after 5 minutes. Has to wait an extra 10 min for food, drinks machine was empty. Food was OK, but won't return.

Very tasty and not expensive food. Staff very nice and friendly.

Came on drive and got serviced very quickly

missing a Angus steakhouse burger. disappointed would not use again

Everything was as I hoped it would be 👍

Good customer service lovley food

Usual Burger King experience, tad long wait considering it was 2235, but it is what it is