Based on 332 opinions finded in 1 websites
Based on 332 opinions finded in 1 websites
Nº 395 in 689 in Northampton
Opinions
Disgusting behaviour of staff, Take too much time for order placing..English Guy with big Hairs is so rude and arrogant ..
Syed Muhammad Abbas Naqvi . 2024-09-24
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Staff is very third class and food also
Chaudary Rafay . 2024-09-24
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Very rude staff dont know the but the english man with long hairs
Hamid mehmood . 2024-09-24
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Excellent food quality and price.
Afzol Hussain . 2024-08-27
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I ordered 4 burgers with chips and drinks, was really excited about the meal but when I got home the chips were stale and hard. I called the manger he said we never had an issue, this is the first time I’m hearing this and claimed he cooked the fries while I waited for collection. He said the only he can do is to replace the chips. I said to him I came all the way to get the food (10 mins) he instantly said that’s the reason 10 mins is the reason the food have gone stale. I said if that’s the case I highly doubt the credibility of the food. He was the South Indian manager in the store. I requested if he could send me via Ubers eats as kids still eating the burger, he refused and said he only replace in the store. And there’s nothing else he could do. He also mentioned, if not happy then leave a google review and may the owner or the other can help you. Extremely disappointed!!! This was my third purchase and I even tried introduce this brand to my neighbours. But anymore now.
neha asghar . 2024-08-20
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The shires place to be coparteners with they refused to give me my order because I don’t have a large bag any 2 little one instead
Cosmin Sarbu . 2024-07-12
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The most disgusting wing sauce not to mention how extremely disappointing the double cheese burger is I had to force my self to eat the whole thing and don’t get me started on the nasty sauce they used on the wings. They should either add more details on the food or take the food off the menu. They have good and tasty food but the John buffalo sauce they added to my wings almost made me throw up I could not finish the wings. I wasted my money and time. !!!!!!!Only get the inferno wings, smoky wings, southern jamin, and cali burger.!!!!!!
George Owolabi . 2024-07-06
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Popped in for lunch as I was working in the area. Great burgers! The loaded fries are incredible! Also, I got a milkshake, which was excellent also.
Mathew Armstrong . 2024-06-24
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Diabolical service. Ordered online to get delivery and never turned up), drove to store to see if they could help/give a replacement and absolutely NOT INTERESTED AT ALL to do anything. Impossible to give a zero, but would not go here if you paid me.
Nick Robinson . 2024-06-16
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Very helpful young man at the counter, we were telling him how crab Uber eats are, and that's why we came and fetch it.
Alex Bruce . 2024-06-15
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Low quality fast food for premium prices. £40 on a couple of burgers, chips and wings and then they expect you to buy mayonnaise for £1 - That is trash! I understood why the place was empty. There are many more better burger places in Northampton. One disabled toilet. Place feels like nobody cares about it and regret picking this place to eat out
Cedric Kul . 2024-06-02
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Food was delicious, all staff was helpful and friendly! Highly recommend! Will definitely be going again!
Sophie Ellen Wills . 2024-05-23
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When you spend £30 on burgers and fries and then are told that the dips have to be purchased as well and then on top of it they don't allow you to drink cans bought from outside is pretty disappointing also bit of a low blow when you try to place an order on uber for £10 off burgers but the promo code refuses to work. There are much better burger places in northampton with exceptionally better customer service.
James West . 2024-05-06
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Several cuts above the regular neighbourhood burger bar and head & shoulders above the big fast food chains, not cheap but you get what you pay for and the food is tasty, well cooked and offers plenty of variety.
Dominic Moss . 2024-04-20
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Been here a few times and every time it’s so good. Nice burger, nice wings and chips. Deserves a better rating tbh.
The Yips . 2024-04-18
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The resturant is very good the food is great and the staff is professional. Especially i would like to mentione Mohammad
Zeeshan Bashir . 2024-04-16
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Loved it had food from here before by delivery so went there yesterday for the first time with a couple of friends for my birthday and we loved the food we got a lot for what we ordered but it was so nice thank you 😊we will be back again
gestine hibbert . 2024-04-12
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Came with my family of 15 to open my fast. The food was tasty and there was a good variety for all everyone. They’ve got arcade games which we all enjoyed after a hearty meal!
Abbas Ali Awan . 2024-04-05
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Really good burgers and such good service. Got served by Dylan and he was so lovely. Recommend!!!
Rhania Akii-Bua . 2024-03-23
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the southern jasmine boi burger taste amazing, and the service is super good, the stuff are funny and very helpful, and the place is always clean
Mohamed Mehreteab . 2024-03-23
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Good service great food would recommend to others
Bailey Minney . 2024-03-23
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Amazing delicious burger and milk shakes
Hasim mallick . 2024-03-08
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The air hockey machine only takes coin btw. Vibe of the place is sick, walk in and they’ve got pure 90s hip hop on! It was hard work ordering and the burger and the order was wrong but it was a good eat. Loaded chips were tasty, chicken wings are amazing, can’t remember what sauce I had on them but yes yes yess! Only Thing i didn’t rate was the Mac and cheese, was dry and could only taste the spring onion! Would definitely go back for the wings and to try the other burgers.
Ashley Sector . 2024-02-27
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I didn’t even get to eat here since the management made us feel so uncomfortable and was definitely looking down on us when we had entered. we were a large group and were very excited in dining here, one of the people in the group had brought in a drink that was nearly finished and were told off by the manager for bringing it in, we understood this policy and were happy to chuck it away. Problem was we couldn’t find a bin outside and there were no staff around to help us get rid of it. As the same manager came rushing around us in a bad attitude he made a snide comment in passing to his colleague about us, not only was their barely any staff to even help us in trying to order (eventhough there was no one else in the shop) but the manner in which the manager had communicated was rude and disrespectful, if you actually want customers to stay and eat sort out the customer service.
Naj . 2024-02-23
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Incredible burger! Perfectly balanced amount of separate ingredients all in one bun...this is how you would want your home-made burger to taste!
Trina Howe . 2024-02-12
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Delicious food, a little pricey for what you get. But it's more for younger people
Rana Ahmad . 2024-02-10
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Take too much time delivery driver weaste too much time
Rashid Rafiq . 2024-02-10
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Burger was tasty, well seasoned, good sauce ratio and patty’s well done & juicy. House fries 3 out of 5. Restaurant was clean and welcoming, great arcade games inside as well. I would return here for the burger however I am not giving 5 stars because I paid £11.50 for burger and fries which is fine because you get what you pay for however please don’t charge for dips at these prices.
ADG . 2024-02-07
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When the order turned up it wasn’t complete & despite reporting it via Uber eats I’ve had no response or refund for the missing item
Richard Thomas . 2024-02-07
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Very beautiful and lively atmosphere! Food is always very delicious and tasty! Front of house staff are always very friendly and kind! There's a fun and enjoyable atmosphere as well! Lots of fun arcades for family and children! Food presentation is professional and appealing!
Shakeel Osmani . 2024-02-02
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The wings here are amazing, full of flavour. Perfect amount of spice and sweetness on the Korean wings, my absolute favourite!
Dylan vaida . 2024-01-30
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Ernest not only gave top quality service but took his time to recommend the best food which was amazing. Would totally recommend to anyone looking for some quality grub. Thank you Ernest 😊
Alicia Hasler . 2024-01-29
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Very good staffs especially Earnest. Thank you very much
VISHNU RAJ R . 2024-01-29
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Ernest works there he was very helpful and happy chap brilliant food and smile bigger than bombay
whizz kidd . 2024-01-29
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Really good food and service bought 6 triple cheese boi from buy one get one free its really awesome offer burger boi doing. Great work and Thank you Earnest for the suggestion for this offer
Muhammad Rafey Javed . 2024-01-29
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Good service. Customer service person (Earnest) with great service as well. Loved the food
Muhammed Yaseen . 2024-01-29
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Thank you for the service Earnest
AYOBAMI MICHEAL OGUNGBEMI . 2024-01-29
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Very good service and fast delivery Thank you Earnest for your services
rotimi akinleye . 2024-01-29
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Very rude staffs… there is an Indian guy who wear golden chain who was very rude to the delivery people. I was there to collect some take away he wasn’t very professional when he deal with customers. He was showing off and not attending the customers in a good manner. The food was really good but only that man disappointed me. Never going back there again. I was with my family and he ruined our day..
SHABEER ALY . 2024-01-22
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Usually the food was very good and tasty. But today on 18th of January was exeptionally cooked. The best beefy fries. Thank you!
Iulian Tudorescu . 2024-01-18
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Completely wrong order delivered via uber eats. Called the place, no apologies, no acknowledgement just been told I need to call uber. Even if the order was right (and by the way it was only a fraction of what we ordered) I'd still be unhappy. Tiny burgers and dried out floppy fries. They literally had no interest in my call and complaint and the guy on the phone sounded as it he knew the order was wrong but just didn't care. Scammers!!!!!!! I will be asking for the return of money via uber eats but definitely will also make a formal complaint with the company if they have such a facility in that s hole of a place.
Martyna Jagusiak née Gajewska . 2024-01-13
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We have been a few times now and always delicious. Sides great and nice sauces.
Miss W . 2023-12-08
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The burgers are alright And the atmosphere is really good Service is really good aswell
Jakub Kozlowski . 2023-12-03
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I ordered from here for delivery. The order was only half there so I called the restaurant who were completely unhelpful and not interested in resolving the issue. They knew the driver had gone with only half the order but didn't call him back to pick the rest up. I was told to order more food and they will send the cold burgers as they were not prepared to cook any more fresh. They said it was all Uber's fault and halfway through the call the person who I was talking to started pretending he couldn't hear me and hung up. There was no answer when I called back. 48 hours later I am still waiting for a return of £52. All that I got was 3 portions of cold chips and a drink.
Brian Cove . 2023-11-22
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Can't comment on food as never arrived as issue with delivery. Restarant was contacted and they said that they couldn't see the order. They said they would ring us back to let us know what was happening and when food should arrive. They didn't bother ringing us back and didn't receive anything. Called a few more times just to receive we will call you back. Not recommended.
Richard Bigwood . 2023-11-15
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i was served by Earnest and everything was nice! a place 10/10
Filip Cristi . 2023-11-09
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Ernest is the Goat, brilliant service !!
isaac Matthewman . 2023-11-07
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Enerest the goat on 2 for Tuesday sorted us out 🐐
Joshua Rhys . 2023-11-07
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Thank you Earnest for suggesting this place, Burger Boi’s Triple Cheese burger was outstanding, with fantastic presentation and flawless grilling. The restaurant is highly recommended, and the cuisine was superb.
Oskar Christic lawrence . 2023-11-06
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Earnest, thank you for recommending Burger Boi. The Triple Cheese burger was delicious, with a fantastic presentation and flawless grilling, making it highly recommended.
Oskar . 2023-11-06
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Ordered food to be delivered and they sent the wrong food.. I gave the delivery driver the food back because it wasn’t my order and heard nothing after that just left me waiting. Atrocious.
Mikey Skett . 2023-11-04
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Good customer service from earnest .
Princia Dsouza . 2023-10-29
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Great takeaway, fast and full of flavour 😋. Had the Korean chicken burger, Southern Jamin Boi and XL Bad Boi Hot Mess fries. They were banging! Delivery was in good time and was all packed really nicely. Felt a real step up from the average burger and chips.
Sarah Harrison . 2023-10-26
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Fantastic experience. Staff very friendly and accommodating. Would highly recommend
Harry Dudson . 2023-10-25
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Amazing quality of burger…lovely taste
George Akhtar . 2023-10-24
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Just had our first food order! Really tasty burger and fries. The most polite and patient young man just served us. Well done :)
She M . 2023-10-22
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Earnest provided exceptional customer service, making it easy for me to order and enjoy my food. He was polite, patient, and recommended items from the menu, ensuring my food was hot, on time, and handled with care.
Parvati Mohan . 2023-10-22
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Food have got to this afternoon was cold burgers chicken was over cooked and prices are way too much , afraid money you are paying for food is not worth it
Amir Mughal . 2023-10-21
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Have ordered before without issue. Tonight the order took an hour and a half and was stone cold. We had to throw fries out. I called to give feedback. Wasn't looking for a refund and was very polite, but he promptly hung up on me. Won't be using them again.
Andrea Rideout . 2023-10-14
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Earnest was my server and he was great and recommended delicious food.
Jason McGuinness . 2023-10-12
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Brilliant service and even better food. Thanks Ernest, will definitely be back for more!
Bradley Venn . 2023-10-10
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Amazing meal, good music, arcade, everything is great. Thank you Earnest for recommending this awesome spot.
veena vikraman . 2023-10-08
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I had food from here with my family, menu seems expensive but Tuesdays and Wednesdays deal is wow. Earnest was our server he have did his job best as he can. Very good coustomer care and music thank you team burger boi Northampton.
Aklilu Amanuel . 2023-10-08
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Best burger in town, great friendly service from Earnest
Nirmal . 2023-10-07
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Hi, super offer on Tuesday, this is the best in town burger. Recommend. Earnest did good service for us.
Not Our Planet . 2023-10-07
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Very nice staff and the food is to die for , really good . And a big shout out to Ernest, keep up the good work Would recommend.
valentin vasile lapadus . 2023-10-06
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Great coustomer care. Quick service and good food Thank you Earnest for asking me to come check this QSR Thank you
tisblow . 2023-10-06
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Quick service by Earnest, Thank you brother
Mark kakin Chung . 2023-10-06
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Great food, good music, friendly staff. Cheers Ernest
Ashley Rothery . 2023-10-05
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Good food good service from Earnest Thank you
marius leu . 2023-10-03
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Ernest my server was the bad boi from burger boi legend and great food
Jay T . 2023-10-03
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Ernest was a great help food was amazing as always
Dion-Jay Ward . 2023-10-03
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Thankyou to Ernest for his amazing service, he was so welcoming and polite when taking our order and recommended various things top bloke
B44S 1232 . 2023-10-02
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Hey I just loved the food there I go for lunch almost every school day just for the loaded fries there soooooooo good and just want to say the guy that works there always has a smile and happy to help he says his names Ethan so thanks to him for always being so good and help full
Floatingash 1 . 2023-10-02
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The service was really nice, so was the server. The inferno burger was a solid 10/10. Would highly recommend. 🙌🏼
Arsalan Akram . 2023-10-02
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Im a uber driver always receive food on time even its busy full of checks. Especially Earnest make me comfortable seat while waiting. Good packing and its good for uber drivers confidently deliver food to the costumers
mi6ka 20 . 2023-10-02
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Had a really good experience from the team , i reached out for order collection , very good service from Mr.Earnest who helped to get the orders ready as fast as he can.. 👍👍👍 team burger boi.. keep up the good work...
Rahul Variyath . 2023-10-02
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Ernest is always polite and welcoming and makes sure the service is quick. Thankyou
Rhianna Wise . 2023-10-02
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The chicken burger seem to be like a half a chicken breast. It was tiny.... Kind of like an oven one - expensive and so much sauce. I've never known anything like it. The whole thing was dripping all on the top and the bottom and messy, not good. The strips were good. Much better value. Big thick ones but again so much sauce way too much sauce on them.
Alexander Slater . 2023-10-01
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Good service from the staffs ( Especially from Earnest ) Thank you for good food and service
arif barakzai . 2023-10-01
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I went in to collect food, was told to wait as it wasn't ready, guy with moustache was very rude and aggressive, as waiting for the food, watched how the guys were preparing food for delivery's, and oh my....no hygiene at all, wiping their nose, wiping their sweat and touching food and using dirty old rags, I felt so disgusted watching this, I walked out, collected the food to deliver, and then told the customer who immediately threw the food away in the bin after showing the pictures and got a refund through uber eats. Evidence has been submitted to environmental health and trading standards......
Abz Star . 2023-09-30
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Shoutout to earnest for big boi bad boi burgers and service
isaac cadd . 2023-09-24
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One of the worst restaurant ever in Northampton I must say. No professionalism at all among the staff. Literally they don’t know what and how to behave with people. visited once there never again 👎👎 The guy with moustache was heinous. His body language and way of talking was damn bad. A restaurant always reflects on the behaviour of staff in there, not the food. Packaging is also very bad. All the food was smashed inside the bag. I would rate -10 if I could be.
M A Assad . 2023-09-24
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The burger taste is quite immaculate, and the toppings, along with the special sauce, make for a very enjoyable experience. The customer service is very good especially Earnest.
Ani . 2023-09-23
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The atmosphere was hard to say as no one was there. The inside look nice. Service is a bit slow for a takeaway. The food looks and smells good. You will like it if you are a goat and like licking "brick of salt."
Gosia Samosia . 2023-09-23
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In full agreement with another reviewer here - lovely establishment and service is excellent but WOW this food is overpriced! My daughter wants us to go back so we'll be going again; just don't expect the burgers to rock your world. Everything is cooked well, presentation is incredibly basic and you have to go and get your own napkins, ketchup, disposable cutlery and wet wipes. And I wish that everyone stopped charging the same price for a milkshake as Five Guys - no-one has a milkshake that is close to the quality you get with a Five Guys shake. Still, it's somewhere nice to take the family, halal, clean, lovely decor, great music etc I'd recommend you visit before all the lovely new furniture gets old, broken and sticky (e.g Heavenly Desserts and every Asian owned establishment I've been to in the past 3 years).
shafei1 . 2023-09-22
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Many different burgers options and different flavours, love the food but the burgers are over priced
emys maya . 2023-09-20
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Monday night meal with the other half, food and service both excellent. Wasn't very busy, being a Monday, so the atmosphere wasn't what I imagine it could be on a busy night. I had the Return of the Mac burger with fries and a milkshake, all of which I'd recommend. My other half had Inferno chicken tenders, with chicken and gravy loaded fries, both of which also went down well. She did add the Inferno Strips were very hot, but delicious! We both left feeling stuffed to the brim. Could see ourselves paying another visit in the near future, thanks for having us!
HarryAndrewLee . 2023-09-11
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It is one of the nicest restaurant in Northampton. Good food and atmosphere. I liked their service, they served well especially Earnest.
Jomal Jose . 2023-09-11
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The restuarant was good and the ambience was superb. Food was delicious and served fresh. Earnest (one of the staff) served us and was very much happy with his service. Its a must try restuarants in Northampton.
Boby . 2023-09-10
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Amazing food. Freshly made. So delicious. Will be having food from burger boi more often. Thanks to Earnest for the recommendations and help. Great service and can’t wait to eat there more often - the salad is great. The burgers are amazing. The wings are delicious. The chicken is tender..
Sarje Nagda . 2023-09-10
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Went to this burger place in Northampton today with my family. The ambience was really elegant and the food was really tasty. My children loved their burger. The staff Earnest was really friendly and efficient. Will defenitely recommend this place to others. We will be visiting again for sure.
Nidhi Mathew . 2023-09-10
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Burger Boi is a fantastic place to eat. The people who work there are super nice and Good Service (Especially Earnest ) . They make you feel really welcome. The food is amazing, especially the burgers. They have options for all kinds of eaters. You get your food quickly, and they really care about making you happy. I left feeling really full and happy, and I can't wait to go back.
Kadeeja Rahman . 2023-09-10
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Food portions & service are both great, however the prices are abit steep (milkshakes are nearly £6! Cans are £2)
Liam Meech . 2023-09-07
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Very nice smash burgers, would try their other burgers. I don't know why other people are saying it's overpriced, we ordered 2 meals for £25 including chips and drink, that's just over £12 each. Also very friendly staff
Muda Bee . 2023-09-07
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Already constantly switching off uber eats and you can't make adjustments to burgers like removing lettuce/gherkins you can't even add notes. I will stick with Yumas cheaper and a much better ordering experience.
Altan Apak . 2023-09-03
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Just used these for the first time after a long wait for the initial rush of new store opening. Nicely packaged and the taste is amazing. Looking forward to my next one.
Anil Patel . 2023-09-02
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I had the American Boi burger, it was alright I suppose. The chips were really good and got plenty of them. I do think you need to change your serving system of people having to order and the front then go to the kitchen at the back of the room, wait for your food to be served and bagged then have to walk back out to the front. It’s inconvenient but I hope things can improve in the future I understand you haven’t been open very long. I will credit you for being clean and hygienic
ACL . 2023-08-20
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Over priced and out of place. It's a lovely idea but doesn't make sense. More central London vibe. Food is good but similar standard to other chicken shops along the road. Way over priced.
Tasaver “TazTraveller” Azim . 2023-07-25
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Food was good service was absolutely terrible, took nearly 8 minutes to order a simple burger and wings because the server couldn’t use the till and when I got the food it was wrong because the order was put through wrong but the staff in the kitchen were very helpful and rectified it quickly.
Ross Smart . 2023-07-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2815 Opinions
Loved the desserts here! Also was graciously hosted by Alesha who gave us impeccable service and was extremely professional!
37 Opinions
Me and the better half came into here for a quick bite to eat after doing some shopping and they did not disappoint we got the plain cheese hawaiian and pepperoni to try and they were all great. The hawaiian was a thicker style base then the other 2. But thay did not change the great flavours that all these pizzas had. Also I'd recommend going with their garlic sauce it was famtastic