Burger Boi - Coventry in Coventry

Both me and my partner have been vegetarians for over half a decade. We ordered 2 vegan burgers, some churros and some fries. The food was delivered and as there was no labels on the box we decided to start eating. Half way through eating my burger I could tell something wasn't right. The texture was off, and the taste was different. I asked my fiancé to check the order, which he did. The receipt was correct, his order was correct on the App we ordered through. I ate maybe half of my burger and my fiancé ate all of his and I started to feel really uncomfortable. I decided to inspect the boxes again, and in scribble biro there was the words "big one" and "AB". Upon looking at the website again, I had realised they had given us meat burgers instead. The fact that the rest of our order was correct was the reason we didn't think anything of it until I started to feel uncomfortable eating it. I proceeded to call the restaurant and a woman answered. She had tried to ring us a few times in all fairness, but this was 15 minutes after our order was delivered so in my opinion it was too late. Obviously I am very upset, we choose to be vegetarian for health reasons and whilst mistakes happen, the way the have handled the situation is what has made it worse. The woman said we had to come into the restaurant for a refund. I have woke up this morning and still not feeling very good in myself, I decided that I didn't want to take the 20 minute drive just to get my money back, so I called them back. The gentleman on the phone told us he could not process a refund any other way except in person, which I don't fully believe. He also asked us not to request the refund via uber eats which also put our back up. So we have reported it to uber eats and I wasn't going to leave a review, but after the phone call with the gentleman this morning, I decided was definitely needed. You need to do better. Either more sufficient labels, or just general care in order packaging is 100% required. If it was an allergy, or for religious reasons it would have a much dire consequence and needs to be taken seriously.

Ordered online & was accepted. Walked 15 mins in the rain & they refunded the order while I was sitting there. A simple double patty burger with fries and a dip for a tenner is an OK deal and I'd been a regular since they opened, anything more turns into a sloppy mess with all the extra toppings they want you to buy. Apparently they can't do a simple burger, he showed me a menu and the next cheapest burger + fries deal was over 40% more expensive (9.96 or something, vs 14.25). They offered to do the deal for me, but honestly at that point I was too annoyed to be hungry. 14 quid for an average burger and fries, collected myself.... in the outskirts of cov. fourteen quid... Tried to send an email to the address at the bottom of the order e-mail and that bounced. Between the time I ordered on storekit and went back to complain they'd updated the site, super sketchy. Pointed out that this kinda thing is regulated by Trading Standards and the Consumer Protection from Unfair Regulations 2008 act. Very bait and switch, will not be returning.

Best burgers in Coventry and milkshakes are mouthwatering 😋😋😋

If you're a burger lover, Burger Boi Coventry is an absolute must-visit. From the moment you walk through the doors, the atmosphere is welcoming and vibrant, setting the perfect tone for an exceptional dining experience. The staff are an absolute credit to the restaurant. Friendly, attentive, and genuinely passionate about what they do, they make you feel like a valued guest. Service is prompt, and they go the extra mile to ensure your meal is perfect. Now, the food—wow! The burgers are nothing short of spectacular. Each bite bursts with flavor, and the quality of the ingredients really shines through. Whether you go for a The Big One or Tennese Heat 🔥, you won’t be disappointed. The sides, particularly the loaded fries, are the perfect complement, and the milkshakes are thick, creamy, and indulgent—an absolute treat. The portion sizes are generous, and the presentation is spot on. You can tell that a lot of thought and care goes into every dish. Burger Boi isn’t just a restaurant; it’s an experience. It’s clear the team loves what they do, and it shows in every detail. I can’t recommend it enough—5 stars all the way! I'll definitely be back for more.

Big juicy burgers served with good sides. Innovative names & unique taste! Worth trying 💯

Best atmosphere best food specially burgers are best 👍💯

Pathetic customer service i called in for a collection the guy was declining my calls first when he attended the call he was laughing and saying I'm not able to hear you. Absolutely disgusted.

Went in at 11pm to be told they were closed.... Why advertise that they are open till midnight????

Just tried new menu , tried their sandwich 🥪 top notch 😄

Too long to wait! For a burger we waited over 30min in the evening ? That’s longer than in the restaurant

They've got good food and very cheap

Burgers are lovely - highly recommend

Bloke behind the till didn't seem to care if you were there or not. Place was an absolute state when I arrived just after 4pm. Food was good which I suppose is what we all care about really.

Top notch, food class so are the staff, came from Ireland and was recommended by my dad, will be back

Excellent service with the best fast food in the city.

Tasty burgers with fresh ingredients and quick service

Had the best burger with some amazing dessert. The atmosphere was nice and service was quick. Staff was friendly and professional

Food was nice, really loved the taste and service.

Amazing food with amazing staff….loved it

Very nice place to eat and have a good time with family

Absolutely brilliant atmosphere and food

Just recieved my order from uber eats it's just took literally 20 minutes, all the good are fresh and hot, I just fall in love with loded fries hot mess, bunch of flavour

Best burgers in town and excellent customer service

Ordered a Veggie Mess, delivered (via Uber Eats) with a hair in it, called the shop and they asked me to collect another order, I've passed, I don't think I will order anything here again..

ignore negative reviews, visited this place a couple days ago and food was 10/10 definitely worth the money for great quality 👌🏽

Lovely place great service skills tasty food burger and fries was amazing fast service

Lovely food and good prices staff where also amazing me and friends really enjoyed would recommend to anyone looking for a quality burger

Have been ordering with them for a while now. 10/10, best takeaway place in Coventry with great, unique flavors.

URGENT!!!!! DO NOT ORDER FROM HERE UNLESS YOU WOULD LIKE FLIES WITH THAT!! Cannot say how disgusted I am with this restaurant, I ordered a Mac and cheese with chicken which was 3/10 at best, the milkshake was good until I found out the hard way that there is a DEAD FLY IN MY MILKSHAKE!!! VOMITED SO MUCH!!! And still feel nauseous, phone the restaurant up and they refused to hand the manager the phone. AVOID AT ALL COST!!!!! DISGUSTING!!! - SEE PHOTOS ON PHOTO SECTION OF RESTAURANT INFO

Great customer services , amazing food , love the Cali Stack! . Keep it up 👍

Fab menu for a quick bite. My teenagers loved it that we had it for 3 days in a row while we stayed in Coventry. Value for money great customer service.

Always enjoyed eating from hear

The food is "okay", the prices are ridiculous. £8 for a burger on its own? Where do they think they are, london? Go to Burger lab instead, better food, cheaper.

This is a really good burger bar, really well made tasty burgers and the kids really like the chicken strips. Service is really friendly and helpful and the food is always cooked fresh.

Poor customer service by two girls working at reception.One was nodding head left and right to show her frustration when asked for milkshake .Seems, She had an illusion she owns the place and doing a charity by giving free food.

Really nice food Good customer service

Perfect great burger good service

Food is lovely! Onion straws are the best!

Excellent tasting food at great value! staff really friendly!

Great service and great value! Staff always friendly can't recommend enough!!

Amazing food with great service…must visit

Quite overpriced food, but very tasty and worth it. Packaging is great too. Please add 2 Nutella dips for the 10 churros option as the small dip you give is the one you also offer for the 5 churros option.

best smash burgers in town . tasty and unique sauces.

Very good food, service was quick staff were excellent.

Food is overpriced never come again chicken is not crispy you will be scammed do not come here.

Best Burger quality and quantity with super good price and taste….. I’m loving it ♥️

Ordered the American boi chips and the plain mac n cheese and didn’t expect to get food poisoning from such a good reviewed place not impressed the food looked lovely and it was acc hot rare when ordering delivery now a days just a shame it gave me food poisoning won’t be ordering again

Been a few times and the burgers have always been spot on. Fries a huge portion and could be a little more crispy. However today I have brought a Biscof shake and Korean Strips. No words Part from perfect and moreish! *****

Very good food an also great service.

Tried a couple different burgers, wings, onions straws and shakes. I can say the packaging was great the burgers average, they put too much stuff on them masking the actual burger and burger flavour, the fries were limp with the usual seasoning the shakes were made with crusham liquid quite sad really I’ll stick to brgr lab as they are miles ahead with their food

Great food, amazing stuff. Will be coming back

We'd previously ordered the burgers and very good they were, sadly on this occasion we ordered the XL Hot Mess & the Mac Daddy. The Mac Daddy was OK however the XL Hot Mess was sadly lacking in flavour and burger content, it was fries covered in copious amounts of sauce with a sprinkling of burger certainly not 2 as advertised. Only flavour was from the sauce everything else was over powered by the sauce,for £12 it was very poor. Will think twice about ordering again. All in all a huge disappointment, writing this review was an afterthought so neglected to take any photos.

The customer service was excellent, staff were very nice and great food.

The food was amazing and service was exceptional. Their buffalo boi burger is so flavourful with succulent patties. Would definitely recommend for the best burgers in town 💯

Came to this place through a friend’s recommendation . This is going to be my next fav burger spot. Juicy and succulent wings . Mouth watering burgers . They are doing burgers the right way . Just a heads up there’s limited seating arrangements.

Very nice food, the restaurant serving the food fastly, and it has a nice atmosphere as well. Recommend 👍

amazing service, amazing food selection and it’s just a 10/10 for me

Amazing food ,burgers.fries and amazing blue cheese wings

Not as good as the last time I went, traveled from far away to go back, had the Calli stack and the chicken fillet had a big bone it in still! Tasted okay but deffo expected a lot better, disappointed

Burger Boi in Coventry is a fantastic place to grab a bite! The burgers are delicious and cooked to perfection. The menu offers a great variety, ensuring there's something for everyone. The staff members are friendly and provide excellent service, making the dining experience even better. The restaurant is clean and has a welcoming atmosphere. I highly recommend Burger Boi to anyone looking for a great burger in Coventry!

I had an amazing experience at burger boi. The burgers were incredibly juicy and flavorful, cooked to perfection. The staff was friendly and attentive, making the visit even more enjoyable. The crispy fries and delicious milkshakes were the perfect sides. Highly recommend this place for anyone craving a fantastic burger and great service!

Fantastic experience! The staff were friendly and welcoming, and the burgers were delicious – juicy and perfectly cooked. Highly recommend for great food and excellent service!

Food is amazing, the Service is great and Staff is very polite and friendly. Would recommend their burger and loaded fries.

Food is ok but Girl working in the evening (no name badge) and one colleague were upset during busy time and was making face and nodding her head in the direction of one the customer(showing disappointment).They behave as if they are making millions in reality ,Working at a fast food shop only to donate as a charity,forget they are working on a minimum wage and providing poor service.

The food was really fresh and delicious great service friendly atmosphere

Great food tasty good milkshakes

Class staff, great service and banging food

Food was amazing and great service

Tried it for the first time this evening my partner and I both had different burgers the burgers were lovely, maybe a little too much mustard for my liking and fried onions could be little bit more done maybe but over all the burgers were nice. The chip portion size is big good value for money

Very good service mouthwatering food,delicate Atmosphere and kind staff. Very nice.

Stingy with sauces. Food was okay but charging £1 per sauce whilst already spending a significant amount is a joke.

Great and tasty food must try. 😋😋 🥛

I order from here constantly and have always loved the food, its normally perfect, i got the cali stack for about the 5th time, today my "2 patties" were 1 patty cut in half and my butterfly chicken on top of the burger was just a cheap, thin chicken steak you can buy frozen from the supermarket, last time I got a cali stack I had to take a break so i could finish it, this time I ate it in 3 bites and ordered a mcdonalds cause of how small the stack was, worse part, the price has increased since my order from a week or so ago but the quality has fallen off the chart.

Quality place to eat. Staff are friendly and helpful and the burgers are some of the best in Coventry too.

Great burgers, good choice, friendly staff!

5 star best place to eat, great food

Food is absolutely phenomenal cooked to perfection best food spot I have been for a while

Food here is absolutely amazing! The loaded fries are the best I've tasted and their burgers are great. Lovely friendly staff and a nice clean kitchen area which can be seen! 5 stars all the way!!

Really good staff and nice food

I love this place, but would love to have some more vegetarian options or have the option when ordering online to have a vegetarian burger with some of the combinations which are only available as meat. Their fries and churros are amazing. If you order in store they have some fantastic deals which beat the online prices.

. The menu offers a variety of options from classic cheeseburgers to specialty burgers with unique toppings. Customers often praise Burger Boi for its flavorful patties and generous portions. If you're a burger lover, Burger Boi is definitely worth a try!

Food arrived piping hot. The Korean wings were absolutely delicious 🌟🌟🌟🌟🌟 Also the creamiest tastiest milkshake ever

Soggy chips, look like theyve had a bath, drinks missing and didn't offer to bring them to me, won't be going here again, terrible service

I like burger boi due to the fact that the food is tasty and the service is amazing one of the workers never fails to make me laugh

Brill place, loaded fries were great

Best burgers in town. Try the tuesday offer its really good money wise. Staff are very polite and very welcoming !

Really good filling meals from here cheap too

My go to burger spot! Recommend the Cali Stack or the Korean fried boi with the bad boi hot mess loaded fries 🤤🤤🤤10/10

Hospitable service with a friendly atmosphere from Mandi and the main chef. The burgers are also splendid, great place overall.

The Lady at the front was super friendly and nice and the food was amazing

Customer service was great from Mandy and the main chef

Mandy provided excellent customer service and food was excellent

You’d think with a name like Burger Boi they’d be shooting for the best burgers around. And you be right! What you may not be expecting is that they also make the absolute best hot wings around too! Have ordered from these guys many many times and will probably continue to as the food never ever disappoints. Highly recommend the triple cheese boi and the franks red hot wings. Yum!

Amazing service always , really enjoy the food and the staff are amazing ! Recommend to anyone , you won’t be disappointed 😍

I recently had the pleasure of ordering from Burger Boi through Uber Eats, and the experience was nothing short of exceptional. The delivery was impressively quick, ensuring that my meal arrived hot and fresh. The presentation of the food stood out immediately. It was clear that great care and attention were given to the packaging, with Burger Boi's distinctive branding adding a stylish touch. It’s rare to see such meticulous attention to detail in takeout. As for the food itself, it was absolutely delicious. The burger was hot, full of robust flavor, and crafted to perfection. Each bite was a delightful blend of textures and tastes, showcasing quality ingredients and expert preparation. Burger Boi has set a new standard for fast food delivery with their swift service, thoughtful presentation, and, most importantly, mouth-watering burgers. Highly recommended!

the experince was amazing, we got our food very quickly and large portions for such a good price! would really recommend

It’s good food and I really enjoyed it

Very bad serving i whait 40 min for my order the laidy whit the glases speek very rud and is unprofesional and all they lie me about my food and she very rude about the uber drivers they tell them to wait 10 min for oder and they wait 30 min and after they tell them to cancel the order and people waiting a lot and she dosent care and she speek whit a rude tonalyti

I had a fantastic experience at Burger Boi, largely due to the exceptional service provided by Julia. She was welcoming and knowledgeable, making excellent recommendations. The Cali Stack burger was massive and delicious—two stacks of beef with chicken. Every bite was flavorful and juicy. Julia ensured everything was perfect throughout.

10 out of 10 so clean and staff are very polite