Based on 2.649 opinions finded in 2 websites
Based on 2.649 opinions finded in 2 websites
Opinions
Very disappointed with the service or lack of service this evening. We visit the Bure Farm fairly regularly and usually have no complaints. The food was as usual, lovely. Not once were we table checked to ask how our food was. We were not asked if we wanted more drinks, we had to attract the attention of the waiting staff. Drinks ordered, we waited a good 20 minutes for them to be brought to the table, despite them sitting on a tray on the bar. We asked for our bill, which came very promptly but then no one came to take our payment. There appeared to be only 3 front of house staff in the pub/restaurant area. The restaurant and bar were what I would say very busy for a mid week and to have just 3 staff was an error. The lack of service has really let the place down, unfortunately, as the food itself was very nice.
Laura Milne . 2024-11-06
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First time here, had a voucher through the door, so thought we would give it a try. Came away feeling disappointed 😞. The staff were pleasant, but there simply weren't enough of them, we had to wait a very long time for everything, and my husband asked twice for a pint of Pepsi to go with his main course, it never arrived, in the end we gave up. Would we go again? Probably not👎
Marilee W . 2024-11-06
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Lovely place with a wonderful atmosphere great staff Sandy is alway so pleasant and polite good value for money and tasty hot food.
Simon T . 2024-11-03
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Excellent service received from Mandy. Food was excellent, would recommend the Sunday roast but all the food looked very appetising. The atmosphere was pleasant and the spacingof tge tables did give a degree of privacy and you could yalk without shouting. Will definitely visit again.
Neil M . 2024-11-03
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Great spot for a family catch-up, conveniently mid-way between our locations (Berks & Leics). Spacious, comfortable, good food, excellent service - Mandy is always welcoming, efficient and flexible around menu choices - altogether ideal.
Jane S . 2024-11-02
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One of the best roasts I've ever had, all the trimmings and the vegetarian tart was amazing! Service was great and the pub has a really cosy atmosphere, we'll definitely be back :)
Anna Jordo . 2024-10-28
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Holly was lovely! Very friendly! Always good food
kyra goff . 2024-10-24
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Had to wait at the door for a member of staff to attend the booking in desk. Shown to our table, that had a mish mash of different seats, given our menus and asked if we would like to order drinks. A short while later a waitress asked if we were ready to order to which I replied yes and one other of our part of five asked what the soup of the day was. The waitress said she didn’t know but could find out. On her return she told us the soup was tomato then proceeded to take our orders. I asked for soup, fish bites meal to which she said unfortunately the breaded chicken and fish were not available do to having no bread crumbs or batter???. We all revised our choices with four having soup. When the soup arrived the bowls were very hot but the soup was tepid slightly spoiling the experience. After a lengthy wait our table was cleared an we waited our main course which we all enjoyed. Then another lengthy wait for our sweet course which was enjoyable despite the chocolate melt being overheated so the melting centre did no longer melt. All in all the experience was was spoilt by having too few staff for the number of bookings over the lunch time period as in the main the food was of a good standard despite the full menu it being available. Will I be booking again? I don’t think so as two visits in a month have thrown up the same problems.
Robert Troup . 2024-10-24
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Highly recommended. Great experience- delicious food, drinks, easy parking and welcoming atmosphere. Thanks to Leigh and Martin for making it special for us. We will be back again very soon 😊
Svetlana Ardonova . 2024-10-24
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We had a fabulous meal for my large family of 22, the staff were amazing and the food delicious
June Jones . 2024-10-23
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Andy, was great. Friendly, helpful and efficient.
Eva Hedges . 2024-10-20
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The first time we went it was quiet and the food was great., We returned on a Sunday, waited over an hour for our food which when it arrived was so bad it was inedible so we went home to eat. We returned on a Saturday. We were told the food wait time was 20-30mins. We waited an hour and a half with two hungry children. When I asked the staff kept saying it would just be a few minutes. The food was worse than Wetherspoons and three times the price. We will not be going back.
Elly Fry . 2024-10-20
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A night out with the girls. We were served by a lovely lady Mandy, full of smiles. Very attentive to us all evening. Which made it an enjoyable time.
Shirley Mountford . 2024-10-20
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I had the mixed grill it was excellent
Stuart Skyrme . 2024-10-20
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Fantastic friendly service. Thank You Luna.
Jenni Wierchowicz . 2024-10-18
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Luna as always so friendly and attentive , thank you
Santa Celmina . 2024-10-18
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Leigh was very helpful, great family friendly place with lovely food!
Gemma Allen . 2024-10-18
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Care was taken to make sure that a quiet table was provided for my husbands 102 nd Birthday a nice touch was the black board with happy birthday and the sweet with a lit candle in
Sheila Wedgwood . 2024-10-17
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Sadly the ‘Dog friendly’ pub isn’t 100% dog friendly, we booked a table for a family gathering on the basis that we could take our dogs in to find the table was in a non dog area! After asking to move tables half the family were in the dog zone and the other in the none dog zone. Make sure you double and triple check if you book a table and want to bring your dog before hand. Sunday lunch was cold and bland missing items like gravy and sauces. The trio of meat was a duo and did I mention it was cold.
Joseph Pole . 2024-10-13
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After past bad experience here I went tonight with around twenty of us from work and may I just say I was very impressed with the service we received from our waitress. She worked very hard and did everything to make our experience easy and relaxing. I didn’t catch her name but thank you
John . 2024-10-13
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Just visiting the area and popped in for a bite to eat. Received excellent service from Sandy. Thank you
Jaz Oberoi . 2024-10-08
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Great pub with very welcoming staff. Lady called Sandy served us with an amazing smile and helped with choosing the wine I wanted! Thank you 🥰
Narinder Mall . 2024-10-08
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Staff were brilliant. Kordy especially
Paula Fowler . 2024-10-08
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Helpful staff and pleasant atmosphere
Ben Langley . 2024-10-07
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Our party of eight had a lovely time over a long birthday lunch, with good food, good service and good ambiance. The meals had a certain freshness to them, especially the vegetables, although the beef was a little dry, but the gravy and horseradish made up for that. We eat in the dog-friendly area, which was more comfortable than most such areas.
John Armstrong . 2024-10-07
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We visited the pub today for a drink and a lovely meal, food was amazing as well as the service from Leigh who was extremely lovely!
UncleFunkle 98 . 2024-10-06
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Excellent food and friendly staff
Laura Warner . 2024-10-06
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Staff very polite food was great but a little slow coming This was down to the number of people who had taken advantage of the current offer Still a great service and staff
Nick john Lappage . 2024-10-06
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Leigh was an absolute star! She was so lovely in her warm welcoming of us arriving, she pours an absolutely smashing pint as well. I’ll definitely be back soon!
Callum Kip . 2024-10-06
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Very attentive service. Lovely food. Nice pub. Kirsty was a fabulous host.
Michael Lawes . 2024-10-05
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We came for dinner with friends. I was accommodated very well as I was allocated space to put my foot up as I had foot surgery. We had a lovely young woman serve us by the name off Kirsty who could not do enough. It was a pleasure being served by her. Unfortunately her shift finished before we paid so hopefully she didn’t miss out on the gratuity. Thank you Kirsty!!!
Paul Moore . 2024-10-04
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Bit of an odd one; food and drinks are excellent, if on the dearer side, but the thing that stands out is the lack of staff. I've been assured the brewery are the culprits, but when you see people queuing in a straight line away from the bar, you know something's up. Having worked several bars in my youth I know this one is set up all wrong. Standard family drinks orders such as a beer, glass of wine and soft drinks, require the staff to travel up and down the bar wasting time. Have seen people leave because of the time taken to get served sometimes. Shame as the place is well looked after.
Neil Billington . 2024-10-02
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This is a great local. Food is always of good quality and the service is friendly and welcoming. Offering a bar side for food as well as the restaurant provides two very different atmospheres.
Sarah Westcott . 2024-10-01
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Service very slow , took 50 mins for food to arrive then didn’t receive the food we ordered , definitely won’t be visiting again
Leanne Mchugh . 2024-09-29
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The young lady “ Libby” who served us was wonderful, 5 star service! and an asset to the establishment.
brad1210uk . 2024-09-29
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Libby was lovely But the roast could of been loads better waited an hour for it.. roast spuds were pretty shite n veg was quite hard Need to learn how to make roast potatoes !!!!
Erica Shrewsbury-Simms . 2024-09-29
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Great place for a family meal, food is good , staff are friendly
Ian Robinson . 2024-09-28
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lovely place!! brilliant service from Libby making sure we were accommodated at all times
Hannah Jane . 2024-09-27
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Libbys service was incredible she’s is so sweet and happy it it’s a nice atmosphere to be around
Kaylee Hobbs . 2024-09-27
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Cute little park for kids to play as well
Ely Srdar . 2024-09-25
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Great service and super quick too. Our waitress Libby was so attentive, really polite and so friendly
Hayley Byrd . 2024-09-22
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Great Sunday roast. Food was fantastic and the staff lovely. Thank you
Chris Masters . 2024-09-22
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Great place to eat with family and friends. Extensive vegetarian and vegan menu. Free parking out front.
Tony Chopra . 2024-09-22
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Libby was very professional and the meal was great.
Rick Henstridge . 2024-09-22
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Excellent service, Libby was very friendly
Nathan Waller . 2024-09-22
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Lovely friendly staff, great food that was obviously freshly cooked as nice and hot etc. thank you to all the staff . Xx
Jennie Stevens . 2024-09-21
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Excellent visit, food was amazing and our server Luna looked after us really well advising a great Fortyniner beer and my partner had a lovely Gin from the menu
martin mccreery . 2024-09-21
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Lovely venue, pleasant and polite team. Great food perfect local pub for food and drink!
Kyla Butler . 2024-09-21
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Our waitress Libby was outstanding this evening. Great service and nothing too much trouble. Well done Libby
Jim Herrington . 2024-09-17
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Terrible. We arrived early for our booking, but we were told the table was ready. We sat down and waited around 10 minutes for our drinks order to be taken. We weren't handed any menus so found these ourselves. Once someone came to take our order 20 minutes later we requested all food comes together (starters etc), this was not done and the one starter ordered arrived within 15 minutes. The rest of us (8) waited for 45 minutes for food and it still hadn't come, so spoke to the waitress who quickly told us the kitchen was backed up and there was one more order before ours before quickly disappearing. Other tables had come in after us, been served food, and almost finished at this point. We waited another 15 minutes and decided to leave. My partner and I got married the day before and this was a meal for family so I am extremely disappointed and annoyed at the complete lack of service or regard for customers.
lexi ferguson . 2024-09-17
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Libby was a great server. Helpful and cheerful!
Sally Hughes . 2024-09-17
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Food great for the price, and exceptionally friendly and knowledgable customer service from Libby.
ATB88 . 2024-09-16
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Libby was amazing she was very bubbly and very good at customer service, for such a young lady she is excellent at her job nothing was to much trouble and made you feel very welcome, will return due to libby being so good, not had customer service as good as that for a very long time she was a amazing.
GRAHAM Moss . 2024-09-16
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They were very busy and didn’t have enough staff behind the bar! Roast dinner was ok but expensive for what it was. The steak was dry, despite ordering medium and chips under cooked. Desserts were nice, but the chocolate bomb was very small for the price.
Tanya Webb . 2024-09-15
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SERVICE and the ease for ordering food is good. The food came in reasonable time. Everyone was extremely polite. A good evening was had
nigel Woods . 2024-09-15
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Food is overpriced for portion size and quality, it’s like paying for a Michelin star portion for microwave food. I ordered a burger - it was smaller than burger kings portion and 150% the price. The service was brilliant, Libby was very friendly and attentive. The atmosphere was great, family friendly. And missing that certain loud, fowl mouthed clientele
Christopher Chapman . 2024-09-14
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A really nice meal, service was prompt, Libby our waitress was spot on, really helpful, attentive and friendly.
Andrew Hendy . 2024-09-14
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Great time waitress was excellent food really good
Simon Jeffery . 2024-09-14
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We waited over an hour for most of the food. Despite ordering all meals together, one meal came out 20 mins earlier than the others. One of the dinners didn't have what it was supposed to come with but by that time, we just wanted to eat and get home as was nearly 9.30 (arriving at 7). Prices were quite expensive for what we had. Staff were nice and friendly but I don't think we'll be visiting again.
Michelle Barrett . 2024-09-13
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I really enjoyed a recent meal I had at Bure Farm. The menu is good and has something for everyone, including vegetarian and plant based dishes. It was very busy when we went, but there was no need to wait as we were seated straight away. The service was excellent all round as we did not feel hurried and the food was delicious too.
Andrew Miles . 2024-09-12
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Very expensive for the poor quality of the food
Liz Baker . 2024-09-09
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Wholesome!! Not trying to be an upmarket gastro pub. Honest food, delicious and reasonably priced. Libby our waitress for very attentive and friendly.. 👍 will definitely come back
Paul . 2024-09-08
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Good venue, enjoyed the food and atmosphere. Staff very helpful and friendly
Janet Armitage . 2024-09-08
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We had a very pleasant experience today. Food was excellent. Thank you to Libby for the attentive service.
Michael Boniface . 2024-09-08
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Very pleasant lunch ,thank you.
Robert ellis . 2024-09-07
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Libbie was really helpful and really cheerful
Michelle Hunter . 2024-09-06
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Libby was very helpful she was bubbly service was excellent and very helpful and cheerful
Simon Cole . 2024-09-06
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Staff were friendly and professional. Food was fresh and hot with a great variety of options available on the menu.
clare w . 2024-09-04
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Stood to be seated and had to wait whilst staff refilled the napkin pile on the shelf. Then seated and had to wait over half an hour to order drinks. Placed the food order at the same time. Drinks arrived 10 minutes later and were free due to the wait. Food was really nice and well cooked but the fries were cold where they were waiting to be taken to the table.
Brian Perry . 2024-09-03
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Had a Sunday roast with my family and it was excellent, beautifully presented, plenty of very tasty vegetables and the pork, with crackling, was tasty and tender along with a fabulous yorkie! We used the 30% off offer which made it even better! 😁
Veneda Budd . 2024-09-02
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Food looked unappetising on the plate, the meat was tough and seemed unsubstantial for the price. Service was slow. Waitress was a little 'over friendly' and yet failed to apologise for the delay. To be fair she probably doesn't get paid very much so I shouldn't criticise her too much. Not great for £50...At that price I didn't leave a tip.
Ian Brayshaw . 2024-09-01
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Great food good price and excellent service
Ian Shergold . 2024-09-01
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Libby looked after us very well, and sorted out a suitable table for the wheelchair. Thank you Libby. 😀
Patricia Davis . 2024-08-31
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We booked a table of 5 for 5.30 p.m. but didn't get our food until 6.45 p.m. The restaurant wasn't particularly busy, but we saw other tables being served before us when they had arrived and ordered after us. There was no explanation, not enough staff, it seems. When we asked where our food was, the waitress said it was just being plated up. It arrived 15 minutes later. When we queried this, the waitress just shrugged her shoulders and said she wasn't in control of the orders coming out of the kitchen. Not impressed.
Mum1957 . 2024-08-30
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Libby was great. She was very friendly and attentive. The food was a little overpriced but was good
Alyce Gee . 2024-08-30
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Really lovely meals relaxing place to be at had really lovely pie mash & gravy
Steven O'connor . 2024-08-28
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My friend and I meet here on an annual basis for a catch up…halfway between our homes. The place never fails to deliver. The staff are friendly. The place is clean, including the toilets. The food is served promptly and is always delicious. Thank you for yet another fabulous visit. We’ll be back again next year! :)
HSUK_2011 . 2024-08-27
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Our server Libby was amazing she looked after us all well with her service for us and was very pleasant and enthusiastic, lovely meal too
Alun Davies . 2024-08-26
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Great service provided by Libby.
Aqeela Elena . 2024-08-25
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A family meal with 10 of us, highly recommend the pub.
peanut . 2024-08-25
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Fabulous evening at The Bure to celebrate a birthday, nothing was too much trouble, Leigh is always helpful and happy to help with a smile, she's a credit to The Bure.
Michelle Ayres . 2024-08-24
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Libby was polite, attentive and helpful. Food was lovely and fresh.
Emma Savage . 2024-08-23
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We aren't local but booked for a Sunday Roast as we were visiting family for the day. The pub was basically empty at 4.30pm, although the garden was pretty full, and would have been fine even if we hadn't booked. We were sat in the bar area as we had dogs with us, and our food came in good time. My husband and I had the three-meat roast and it was fine. Meat was dry, stuffing was burnt, and they didn't have all the sauces for each meat but the Yorkshire puddings was great, and it came with a nice selection of vegetables. We had a 30% off voucher, so it was good value - I would have objected to paying full price- £18 - for it. Would go again for the convenience of a dog-friendly pub that serves food late on a Sunday, and the staff were pleasant.
Anna Whittaker . 2024-08-21
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Libby, our waitress, was very helpful and friendly but at times we felt a bit rushed. There were four of us, three had finished eating but one hadn't and the empty plates were taken away while that person was still eating, then we were asked if we wanted to see the dessert menu while the fourth person was still eating their mains.
Adrian Lewsey . 2024-08-18
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Kordy who served us was amazing. Extremely helpful.
Alfie Rednall . 2024-08-18
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Nice place nice staff and good food. Our waitress Charlotte was very nice and very helpful. We have been regulars for some time.
Toby Moray . 2024-08-18
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Came in with the family after visiting friends lovely trip from start to finish loved the recommendations on the cauliflower wings would never have tried them they were delicious
paleyjames26 . 2024-08-13
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A lovely meal with our granddaughter- Libby went out of her way to provide crayons & colouring sheets for her. The ice cream was well received and as there was no chocolate sauce Libby gave her a wafer which she loved. Amazing food and service was A1. Libby is a credit to your pub.
Joanne Judson . 2024-08-12
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Expensive , food ok but not worth the price. Service slow
Donna Randall . 2024-08-12
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Food is good, However the service was brilliant especially by Mandy. We had a great experience having lunch here
Adam Lim . 2024-08-12
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Lovely food runner Alex brought over the food for our table, we could clearly see he was rushed off his feet and he didn’t fail to me sure we had everything we needed, meal was pleasant and we had a nice time here.
caitlin x . 2024-08-09
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Awful meal, chips were cold, burgers burnt and inedible, arancini were like golf balls and again, virtually inedible. Clearly the kitchen couldn’t cope with a busy front of house.
Steve Bowen . 2024-08-09
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Menu options need careful scrutiny. Contradictory offers.
John Rayment . 2024-08-08
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Good pub food, lively atmosphere. Great service by Leigh
Malc Rigg . 2024-08-07
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Great visit to Bure Farm today. Leigh made us feel very welcome and nothing was too much trouble. Thank you!
Mike Turner . 2024-08-07
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Lovely pub with plenty of parking, lots of outside seating area & a play area for the children. Excellent Sunday lunch, beef very tender & plenty of vegetables with Yorkshire pudding. Staff was very friendly & helpful. Having left my sunglasses on the table they kindly posted them to me in Lincolnshire. Thank you to all the staff.
Janet Priestley . 2024-08-07
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Nice venue for a chat with friends
Jim Young . 2024-08-06
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Chorizo mac and cheese was delicious, scampi was very nice although added too much chips, Libby was absolutely lovely!
Caprice Smith . 2024-08-06
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Great service from Leigh and Andy. Lovely food that really hit the spot and the kids enjoyed a run around in the little park afterwards. Thoroughly enjoyable experience, will definitely back when we next visit the area.
Darren Pearce . 2024-08-03
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Lovely pub, great service, wonderful garden space. Tiny bit costly for the area, but lack of riff raff makes it far worth it. 5/5 I don't order food from here much, so can't give detailed review, but lots of nice food from which I've had
Jacob . 2024-08-03
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