Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 393 in 437 in South Tyneside
Nº 31 of 33 Italian in South Tyneside
Opinions
Had a fantastic dinner.The staff were friendly and attentive, and the food was amazing, best meal we have had in a while! Lovely atmosphere, would recommend.
Shamma A . 2023-08-30
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Ordered food for delivery. Took 2 hours to arrive. Food was cold, meat on pizza was hard and stale. Burger luke warm as had been wrapped in tinfoil. Obvious food had been sat for a long time before being delivered. Really disappointed! Normally good service and food. If too busy to do delivery don't have as an option. Wasted money food straight in the bin!!! Won't ever use them again.
Brooke B . 2023-07-16
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Ordered online. Order sat for over an hour ready according to the tracker before delivery over and an hour and a half after ordering. Took another 45 mins after calling and heard them talking between themselves stating it was ready. Came stone cold. Don’t offer a service if you can’t handle it and taking peoples money
Ian B . 2023-07-16
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The place has a nice atmosphere. Staff are welcoming and friendly and on the night we were there, they had two large groups (one of which was us) and the food was delivered promptly without undue delay. Starters were excellent. The mains were okay, enjoyable and tasty which is what you want really. My only gripe is that they charged extra for condiments.We spent over £700 but that's not really the point it's more the principle. It was 50p per portion, which is not a lot of money but I think is ridiculous for a restaurant like this to charge for them.
hellmouthpirate . 2023-05-11
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This was my first time at Bunbun having been to Mambos (previous name) before. 2 adults and 2 children went for the early special 2 courses, the mains were steak, chicken kebab, margherita pizza and chicken nugget, with chips. The decor is smart and clean, staff were friendly. Only downside was the time it took to be served. Everyone though enjoyed the meal/treat.
mukhasben . 2023-03-01
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Been here today for Sunday lunch. First family to arrive upstairs. After waiting well over an hour our food had not arrived, and the family who arrived after us had finished and were leaving. We left without eating lunch. We won’t be back!
juliewQ2926BZ . 2023-02-12
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sevice was good no complaints there, pizzas tho don't get much worse ,massive crust ,no flavour at all ,terrible dough . no chilli sauce available bar chilli oil ,must of been scotch bonnet !!!chefs must of changed
Lee H . 2023-01-11
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Starters weren’t our favourite but could have ordered the wrong thing as last time we visited we really enjoyed the mussels. Service was good however had a slight issue with timing of food but was picked up on. A special mention has to go to manager Alex he made sure that everything was alright after the issue and made it his priority to put his customers first. Unreal cocktails especially the Pink Gin Punch. Will be visiting again!
Jessica C . 2022-10-01
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6 Opinions
pizza is unreal and it’s great that you get chips along with every pizza you buy! one of the best places for a takeaway for sure.
26 Opinions
…. And very impressed. A table for five midweek and we all chose the 3 course menu as that was what was available at lunchtime. The staff were polite, efficient and asked how our meals were. All of us enjoyed the potato skins starter, two different pasta dishes and three different pizzas for mains and ice cream or coffee for dessert. Great tastes and thumbs up for us all. Would go back.
580 Opinions
Well where do I start. After playing pool match in Boldon we got back to the Ben Lomond to late. Being hungry my, well known mate, and I, went to this establishment. My friend who actually worked on their set up and comes in to engineering problems said he's my mate look after him. I wasn't expecting anything but when I asked for salad with my mixed kebab and garlic comments were passed as a joke even the responsible lad behind the bar of the place joking with my mate and taking £1 off. Ok nothing to worry about eh? Having ordered the mixed kebab, I was asked do you want onions and peppers, my reply yes. Why? Because it's part of the order!!!! So watching the same responsible person putting two pincers of kebab meet into a silver food tray meant nothing to me, until I got home. Opening up a tray the same I realised that it was indeed what I'd seen filled with extras of onion and pepper before the other meat. Why was I asked about this and if I'd said no would the poor portion have been better. The fact there was two pitta made no difference to me, one was enough, they didn't ask me about that and change or add more elsewhere. Opening further I found the salad, normal and expected until the sauce. The sauce they and my mate had joked about wasn't garlic but chilli. Even the fact that they'd joked about the order they couldn't get it right. I didn't expect to get any special service but my mate who has done so much for them just wanted them to respect his request. I care that he hasn't had the response he hoped for but even worse for me, STANDING IN THE SHOP PLACING AN ORDER, AND THEY STILL COULDN'T GET IT RIGHT. Spoilt my meal and night.
439 Opinions
A party of 20 for a special birthday family celebration. Booked in advance. Sent orders in advance. What a shambles. Service was slow and poor, food came out with long periods between each diners meal resulting in some sitting for ages waiting for their food whilst others finished theirs. . Food was awful except pizzas and garlic breads and salad. Manager was uncooperative when discussing issues. When food was sent back it was recooked not replaced. Atmosphere was flat. Not recommended.