Buca di Beppo in Wirral

The food and atmosphere was lovely, have already booked to come again as it was so amazing.

None of us really appreciate the sports bar setup adopted by Village group. It's impossible to eat and enjoy conversation. Service at the bar was very slow indeed, just disappointing all round. I used a voucher which had so many restrictions, it made it useless.

Good food, great service. The bar was extremely full and quite noisy but our table was ready and the food arrived quickly.

Not a nice relaxing place to be. Bar service for placing orders was hectic and noisy as was restaurant. Food was okay ambiance spoilt it for us.

My husband and I had the eat as much as you like chinese which was awful there were only 5 items altogether plus prawn crackers .the food was lukewarm I was so disappointed as it's not very often I go out for food I definitely wouldn't recommend the chinese evening

Unfortunately we had a table booked, but the roast were almost all finished by the time we arrived. Luckily a staff member came over and talked us into staying with three children and would rustle up two roast dinners and the two boys picked burgers (3rd a baby). Staff couldn't do enough for us, gave us a discount on our bill as there were no more starters left - and explained that the whole menu style was changing the following week so it wouldn't be all you could eat anymore. Roast came out on chopping boards, cute but not ideal, tasted a bit too salty and was missing a big lump of mash potato. However the boys were quite impressed with the Sunday brunch burger and kids one, so would recommend them. Lastly, for what we got I think the meals are slightly expensive for what they are compared to other places. We would come again with the lovely staff and ambience, but food had been better.

We went for the brunch menu which we have had before and me and my partner brought friends who where over from Ireland. I dont why it had changed from the way is used to be set up but it was terrible, the food to "help your self too" wasnt even ready and out when we turned up so we had to wait before we could get any soup and bread, then range of starters was tiny and terrible but just in bigger bowls than it used to be. It was about 15 minute wait for the bread rolls, and then took the staff over 20 after we had finished the soup before relaising we had and asled if we wanted the roast which took over 15 minutes to come out and even when it did the veg was burnt and discoloured, things where missing off 3 of the 4 plates and one of my friends didnt eat any of it as it was that bad. A couple behind us didnt eat much of theres and a table of 20 there for a birthday also complained about thr tiny selection of starter food but when they did the chief brought a larger selection out which annoyed us further as we didnt get a the offer of a bigger selection. The staff didnt have a brain cell between then, tables where left dirty for over hald a hour and they still where sorted properly when we left. We had to clear our own plated into the bar so we had some room and there was plenty off staff but the women just followed each other round like lost sheep. The only one with a braincell was the guy who was the manger but even then he couldnt do it all on his own or manage the staff well. We where told the way that is set up is going to change again and it wont even be an all you can eat section and just set course meals. We will not be back again and will be telling people not to go either

I never recommend anywhere to anyone, we arrived for 6.30 as booked, ordered food, it came after a while but we were not in a rush, I also ordered a coffee for after the meal which arrived at least 30 minutes after we had finished eating and we had to ask, the tables weren’t cleared after we had finished eating, but the staff were busy and not enough of them as there were 3 parties as well as other hotel guests and members of the gym

Poor choice of starters and desserts. Had come recommended but was very disappointed with the food. Numerous complaints made by different people/tables while we were there. Table was not cleared between starter and main - I had to move the dishes onto the bar to have room at the table. Meat was chewy and inedible. Aware that the restaurant was in a transition period but this should have been communicated on booking. Ended up paying £50 for meals we did not eat . I doubt that we will return

We enjoyed the food but the price off a pint of pale ale at £5 50 is really expensive so took the shine off Sunday Lunch and really do you need all those big screen TVs too noisy.

Food was amazing. Cannot fault the set menu valentines meal. I would recommend the food in the Village and the bar, it’s agood atmosphere. We were served by a elderly woman who I think was on a day release from a home , did not have a clue how to serve us. She made us and the tables by us feel very uncomfortable and made it difficult to ask for anything. Surly on a special night like valentines just a couple of experienced staff isn’t much to ask for. Tables were to close. May aswell have sat us on one big long table. This was the first time since Xmas my ill wife had been out so we left disappointed. I would go back but only for a drink just wouldn’t know what I’d get if i sat down for food.

I was disappointed as I was expecting a carvery with all the trimmings but had it served on a wooden board even though the young lady did explain this I was still underwhelmed. Also it was cold in the area were we where sitting the young lady turned the air con off and put the heating on. It as my birthday and I would have preferred to have my food on a plate not a wooden board not my cup of tea as I always feel you cannot get wood hygienicly clean.

I was at the Village Grill recently with a friend. We both had the chicken piri piri. The chicken was lovely, tender and moist, followed by cheesecake. It was a Saturday night and I expected it to be very busy and quite noisy, it was neither. Sometimes the noise level is quite high, depending on which football team is playing on the big screens. I have often been in Starbucks with friends and it has been difficult to hear each other speak. But, Saturday was good, we both enjoyed ourselves. Lovely ambience and good service.

The staff were really welcoming and really helpful. Food was beautiful, really happy and will be visiting again

Is too much like a cafe or any fast food restaurant

Limited vegetarian and low calorie option. Food was quick to arrive and ok quality

I would recommend this restaurant/hotel however I wouldn't recommend booking through "opentable" as the restaurant didn't know we were coming and as a table of 8 luckily the staff rallied around and "fitted us in" which wasn't the best but apparently "open table" quite often don't relay the bookings adequately.

Very, very disappointing experience. The restaurant is dominated by huge TV screens broadcasting football and is a very noisy environment. One of our meals was acceptable, the other, supposedly a superfood salad, consisted principally of elderly uncooked broccoli florets. In fairness the cost of the meal was refunded by Village. Signs around the hotel suggest that it has a Italian Restaurant but this apparently closed some time ago. Value for money is dire: £30 to eat a fillet steak in that environment? Will never stay at a Village Hotel again.

I expected the ambience to be a little special for Christmas Eve. Although the food was quite good, the main course wasn't exactly piping hot. Service was really poor. The gesture of a round of free drinks, while appreciated, did not compensate for a lacklustre evening meal and was not taken up in full. Overall, I was disappointed, both for myself but especially for my guest.

Food was poor quality my girls couldn’t even eat their burger. We waited so long to be asked if we wanted a dessert we gave up. Breakfast next morning was cold, plates were cold as was the coffee. We won’t be booking food again

We did not get served for over an hour We booked for 7.45. No one came to our table until 8.50 Also the bar staff ignored us as we stood there waiting to get served when other customers came in after us who were served before us! Also the room rate we paid for 1 night £141!! Did not include breakfast! Feel as though we have really been mistreated!

We had to wait a long time to be served and for our food , we wasn’t given all the food choices available and also we requested our cheesecake to be sent to our room and we never recieved it

Fantastic value for money, did an overnight stay with dinner bed and breakfast, all very pleasant and great value for money! Close to Cheshire oaks for shopping too!

End of Work & School for 9 days! Staff were great as usual! Food spot on!

Terrible food non existent service best bit was the starters. Deserts were croissants or muffins not a desert. Hate giving bad reviews but can’t recommend :( sorry

Great service and friendly staff , didn't have to wait long for food even though it is was a busy night .

we would definitely eat and drink there again , it was very busy on the evening we were there , the only thing that was a slight disappointment was _ when we ordered the sweet , it must have been overlooked ,and we had to ask for it again, but apart from that everything else was great !! thanks.

We had a very pleasant evening at The Village Hotel where my guests were staying overnight. I joined them for dinner and the service and food was excellent. I would prefer not to have a massive TV screen staring at me with a match in full flow but I know most people probably love that on a Fridat evening. However we were able to have a civilised conversation which was the reason for the meal as I do not see the very often,

The Pub & Grill does not give a good dining experience. It is far too noisy. We prefer to enjoy our food in a peaceful atmosphere where we can enjoy each others company without having to shout over the other people enjoying the sport on the TV and other loud talking.

Food was nice, service a little slow. We were celebrating a birthday and we received a celebration chocolate plate at the end which was lovely.

I booked a table weeks in advance and clarified on my booking that it was a birthday meal, when we arrived the staff seemed like they had no idea about my booking and there was no mention of a birthday by staff, I didn’t expect much just maybe a candle on the table or for the staff to ask if we wanted to make any birthday celebration arrangements, but no. We then asked if we could sit on a table that was labelled reserved as i thought as i had booked in advance one of those tables was for us and we were declined, staff also never explained whether there was any special offers on. I first ordered drinks and our food, the staff member forgot one of the drinks which was an honest mistake but my receipt was left on show with my card details on. The food was better than satisfactory but overall the service was appalling, not once did a staff member come over and ask if our food was okay. Later that night a couple came in and it was noticeable that they had not booked a table, but they were allowed to sit on the reserved tables, staff then treated them completely differently by standing next to the table to take orders for drink and food and explained how there was an offer on , we didn’t receive any service like that we were forced to wait in line at the bar to order our food and drinks and we wasn't aware of the specials either. Finally later on in the night we asked a member of staff if we could now have our dessert that we had ordered when we arrived, it was a fruit salad. After agreeing to get the fruit I observed him walk off in the direction to what i thought was the kitchen, literally seconds i walked in the same direction to go to the toilets and i witnessed the same member of staff having a flirtatious conversation with the receptionist of the hotel, he had never went to the kitchen and asked about the fruit salad. We then asked another member of staff that we had asked about the fruit salad but he explained how that request had never been made.

Staff where lovely and friendly, and the new refurbishment is fab

Cramming both the pub and restaurant together created a crammed noisy and intrusive environment. Service was very slow and our table wasn’t ready for the time of arrival. We had a squeeze between other diners to access the carvery which is a struggle when carrying plates. The football commentary was on so loud we couldn’t have a conversation - when requesting for this to be turned down the waitress replied with “ I don’t like working her either” ! Not what you would expect in terms of problem resolution! We were loyal diners at village Wirral but never again.

Very noisy but then it was busy and there were families, so what can you do? Food very good value for what it was. Would recommend.

Was shocked to find that a refurbishment has taken place and its now more like a sports bar and the cosy pub side has now disappeared. Seriously no need for the amount of TVs in one small space! That aside, the staff couldn't have been any friendlier, polite and professional throughout the night. This would be the only reason I would return.

Great food and great service. Very family friendly. Wouldn’t recommend for people looking for quiet relaxing meal! Bit of a sports bar theme going on which is great for us as a family as love sports and anywhere with a bit of a buzz about it. Incredible prices too 👍🏻

Great place to eat with friends, good service, good food. Deserts are overpriced.

Preferred the older pub even though the new bar/grill looks amazing. Booked at table for mother in laws 70th Birthday and was disappointed to say the least. The pub was very busy and too loud as we could not even hold a conversation. The service we received was very could and eventually we were moved tables as the table we were sat at was not suitable. Once moved we were happy until the music was turned up and we were sat directly underneath it unfortunately. The food was average and both food and drinks were quite expensive for what we had. Would not visit again as it seems to be more of a sports bar & drinking place rather than a dining place for a special Birthday. To be fair I thought I was booking the old pub and did not realise it had changed. If I had realised I would not of booked it.

Food, service both great. Its just too noisy to enjoy s meal and catch up with friends. Its a brilliant sports bar but it's a shame that there isn't a separate quieter place to eat. I used to go regularly with family for Sunday lunch, but won't be doing that in the future as we wouldn't be able to hear ourselves speak. I live the village and recommend to everyone. But this latest upgrade isn't one of their best....it just needs a quieter option for eating, afternoon teas etc

The food was ok but not much choice for young children I would go again but not with my kids

We have been many times before but this time we were not impressed since changes to the pub the carvery has less choice the meat was not fresh and they cleared away desserts before we had finished, also for the first time ever our membership advantage discount was not applied to our bill we were advised no longer applicable

We were on the love the weekend deal so had a 2 course meal with fizz included. The food portions were huge considering it is a prepaid for meal so after the starter we did struggle to eat more than half of the dinner, but better that than walk out hungry. The service was very slow due to the volume of people dining and we had finished our meal and had to ask again for the fizz that we were meant to have with our meal as it had still not been brought over. <br />Also now the pub and restaurant have merged into one after being sperate during our last visit, we found the noise level way too much when trying to have a nice meal. You have football and rugby on the TVs and numerous people shouting and singing as well as a lot of people in for just drinks so it does take away now from the dining experience.

I was surprised to find that my credit card was required to be locked away prior to receiving my order, I was also surprised when the member of staff was shocked that I wanted to open a tab and wasn&#039;t staying in the hotel even though I am a member of the Village. Overall the meal was good and the service was good, I was just disappointed with the level of trust aimed at the paying customer.

Meal was lovely although a band started to play at 8.30pm whilst we were eating our meal!, could do with a restaurant area for food!, we also did not receive our free drink of bubbly we should have with our love the weekend deal!

The food was great, we all had the carvery because we thought this was the only option, weren&#039;t brought any menus or told we could order off the menu, I didn&#039;t mind as love a good Sunday roast, but my hubby had some meat and a Yorkshire pudding, so value for money not had there. Would recommend although can be a tad noisy so can&#039;t have a conversation if your with a bigger party of people.

Great place to eat, drink and watch the football with screens all around. Used the the village app to order food and drink which was convenient with busy bar.

Had a lovely 5 course carvery and a catch up with a friend. Food was lovely. Staff were amazing. Would definitely go back. Good value for money £27.90 for both of us and that included a drink.

Great staff, especially Jason Whittingham, what a star!<br />There was a game on when we were there, is a bit odd people peering over your head to whatch it but I guess if you position yourself better then this wont happen, we had reserved a table and it would seem these tables are allocated between the TV and a seating area so this maybe needs thought out a bit better. Can&#039;t fault the food, prefer it on a proper plate but that&#039;s just down to personal taste. <br />Breakfast was ok, would be nice to have a choice of egg&#039;s, but the rest was fine.<br />The staff and the company you are with make it though, so all in all great!

I would certainly recommend the village Grill, we all had the fish &amp; chips the batter was so light and the chips were very nice not these dry tasteless ones you get. The staff were very helpful.

Not a restaurant, just a table in a noisy sports bar environment not great.

Very good value for money especially with membership discount. Little disorganised, but it was the first carvery in new restaurant so only to be expected. Staff friendly. Especially the chef. Meat excellent quality. Extra choice of hot pudding would have been a bonus. House wine expensive.

Just opened after a re-fit, very noisy, only red meat at the carvery. Very much a sports bar not a restaurant. Would not go again to eat on a match day.

We visited for a carvery today and were very impressed, despite an error on my part with the date ( discovered after we had begun eating) the staff were so polite and accommodating and the food was all beautifully cooked. Good choice of starters, patè in particular was delicious, well cooked meats with a good selection of veg served by a friendly, cheerful chef. Again, a good selection of deserts and my son was delighted with the ice cream and its selection of toppings, the waiter and waitress were so attentive and polite and we cannot wait to return. Definitely worth a visit. Thanks to all for a lovely meal from start to finish.

Tasty food good value no complaints baby chair provided. Excellent staff

We were lucky to go at a fairly quiet time, 1pm on Sunday. Service was friendly and not overwhelming. Food was delicious, lovely and hot. My only slight criticism was the beef was too rare for me, however, I was happy with the meats I had.

Absolutely terrible food was over priced and cold I have emailed a complaint no response to noisy staff to busy talking amongst them selves shocking

We were staying at the Village Hotel and decided to eat in their restaurant on the first night. There was a choice of a set menu or a la carte and we decided on the latter. Although it is advertised as an Italian restaurant this isn't reflected in the menu which is really international - not many Italians serve teryaki salmon, piri piri chicken, BBQ pork etc., however there were some pasta dishes. To start we chose chicken lollipops (delicious) and fritto misto (good but some elements were too heavily battered). These were followed by a sirloin steak (perfectly cooked) and chicken carbonara (unusual but enjoyable). From the rather limited wine list (which also wasn't very Italian) we found a nice Rioja at a reasonable price. Our Australian waitress was brilliant throughout - chatty, attentive and quick to clear, just what you hope for. Overall a pleasant experience but don't go expecting much of an Italian menu.

I clicked the link to book for the Sunday carvery, it offered the time of 7.30pm. when we arrived the carvery had finished so we had to order from the normal menu which was a fair bit more expensive, especially for 7 people. The humous starter was drowned in pesto and the beef skewers were unavailable. I ordered the chicken skewers - only one skewer and the chunky chips were undercooked. Overall not impressed - expensive for what you got

Really enjoy our family roast, great food and friendly staff.

Food was lovely. I was upset that i paid £55 up front and only had a set menu. The total of the food and drinks came to £57 but because the drinks wasnt included i had to pay another £10 so it costed me £65 for a £57 meal. Never pay upfront. Apart from that food was amazing

Very nice enjoyable dining with friends.<br />Food value for money but drinks very overpriced.<br />A pity we weren&#039;t offered a drinks menu as 4 glasses of wine were far more expensive than a bottle of wine.<br />2 cokes £7. Is ridiculous. Can&#039;t imagine wanting to drink anything other than water if I come again

Excellent meal very tastie good value pleasant staff

The choice on the fixed menu is limited if an alternative is available them it should be offered with a credit allowed from the set menu price.<br />There is no quiet lounge ad the television sets seem to use surround sound so regardless of where you sit the television is predominate. <br />The rest of the hotel was faultless for the money and would definitely stay again

Food was ok, but was warm not hot. This spoiled it for my wife.

Food was bland no taste <br />Burger was dry <br />Was not impressed with the food

Food was amazing. Cooked perfectly. Can’t fault the staff

Food what can I say went for 4 course cavery! Soup cold, other starters to be desired prawn cocktail had skin on it with 2 prawns, salmon had a crust. cavery no veg pudding only thing left apple crumble. Disappointed also put on it was Birthday/Anniversary nothing was mentioned and when I mentioned it got a look of gloom

Great food and choices <br />Waitress service and was looked after really well. <br />Would highly recommend

Decided to have a break from cooking Sunday roast, so chose to go here. We booked on line for 3.45. At no point were we told that this was the end of the carvery service. The restaurant was not busy, and yet I had to go in search of a waitress to order drinks. The starter section was depleted to say the least, however the actual carvery wasn't bad. Beef, turkey and ham, plenty of veg, Yorkshire pudding, pigs in blankets, stuffing, roast and mashed potatoes and gravy, all of which was well cooked. We then went to get our pudding, which were virtually non existent apart from some fruit salad and waffles, which looked as if they had been there most of the afternoon . I had seen diners at another table being offered apple crumble and custard, so again I went in search of a waitress and we were finally served very dried up crumble with a drizzle of custard. All in all not the best dining experience. Even if it was the end of service , we paid the same as if we had arrived at the beginning and should have had the same choice. Certainly won't be going back or recommending

Sunday Carvery was very good, food well presented and well cooked with a good selection, Apple crumble and custard superb. very pleasant staff and very efficient. my only complaint was the price of your drinks over £4 for a pint of shandy ???? I would certainly return but not for drinks.

Me and my husband decided to try out the Sunday carvery with our children as a special treat for a celebration of some good new we had received. <br />The restaurant it’s self was nice and clean and well presented, we were seated by a young lady and asked if we would like any drinks.<br />We were then told when ready we could go up and help ourselves to starters, but we thought the waitress was not very confident in explaining what to do and where things were so we had to call her back and ask again. <br />The starters were ok although not much choice for children. My younger son ended up having bread rolls. <br />The carvery itself I thought was very poor, the mash potatoes reminded us of school mash , tasted awful and salty. The roast potatoes were not nice, they were soggy, all the veg was dry and the gravy was like water. The meat was dry too. <br />The deserts were the only thing worth eating in all honesty, again not much choice though.<br />We asked where the ice cream was and the waitress went into the kitchen and came out with frozen ice cream sundae bowls with what looked like already made up ice cream portions which they stored in the freezer ready for when someone asked for one, I didn’t find this very fresh at all and it put us off eating it. <br />All in all I don’t think we will return as we thought it was too expensive for the quality of the food. And the drinks were far too expensive too. <br />Sorry Village hotel Wirral but I think Toby carvery beats hands down, but with a few tweaks it could be a lovely afternoon lunch experience for future for new potential customers.

Every single member of staff are to be commended on, nothing was to much trouble! I hardly go out because of my disabilities and they didn’t make me feel in the slightest awkward.<br />We went for my sons birthday and they made it!<br />The food was fantastic and great because they cater for those who can only eat a little and those who have a bigger appetite (ie my son).<br />Will definitely be back very soon- just don’t change something that really works well.<br /><br />Thank you for all your hard work.<br /><br />Will

We went for our anniversary as we had been told the restaurant was amazing. The food was good however the service was not, we only got asked if we wanted a drink once when we got seated, we didn’t get asked if we wanted another when our glasses were empty, we didn’t get offered a dessert menu either or if we wanted the bill which we wasn’t happy about, the staff started setting up for breakfast round us and closing up while we was eating which made us feel like we was being pushed out. Overall we would not go back.

Went for my mum&#039;s Birthday. Love this place as you can choose how much or little you eat. Lovely service.

Ver pleasant staff and Sunday Carvery, three courses, good value for the price. However, the restaurant itself was in need of a make-over. The walls were covered in black and white &#039;Italian&#039; photographs, a lot depicting very bizarre subjects?!? (i.e.pictures of a large naked obese person and large picture over &#039;starter&#039; area of a criminal with police officers with a completey bandaged face?! to name just a few) ...bit depressing, not my idea of &#039;cheery&#039; Italian vibe! Could look so much better with a few changes.

Went in on my own after work for a quick bite to eat. Chose one of the healthy options warm spinach and grilled chicken my 1st observance it looked rather small, lacked extra spinach and salad, however I ordered a side order of sweet potato fries (less healthy) very tasty, the dish was delicious and was the perfect amount of food with the added fries. I feel it is slightly over priced at £18 so I think it should of included a side order or be £15 but all the same the staff were helpful and although it took a little time to arrive was worth the wait. I have been before and would go again.

Fantastic value for money!! For adults the choice of food was fantastic. The options for children could be improved More child friendly, for example plain meat with no coating. Will definitely return though.

We had the Sunday carvery here- 3 course meal and kids go free. Lovely meal, great food and service. Highly recommend it.

Our waitress was lovely but service was incredibly slow!<br />We didn’t see her for nearly 30mins, it took 15mibs to bring big our drinks then ages after we had finished eating to remove plates. <br />My main course (halloumi skewers) was delicious but the tiramisu was the worst I’ve ever had. Very thick and stodgy, not the light desert I thought I would be getting. The biscuit crumb on top was like eating dust. <br />The cocktails were reasonably priced but not cold enough, I had to ask for a glass of ice. <br />The food was overpriced. <br />We wouldn’t return or recommend due to the slow service and high food prices.

Really good. Staff were helpful and food was lovely.

Excellent value for money in a lovely relaxed atmosphere. Staff friendly and service good.

We were staying at the hotel that Buca di Beppo is attached to and having eaten here before decided to go again! I’m so pleased that we did. The service was outstanding and the food well all I can say is wow! I had the red pepper and tomato soup and it was so good. Definitely homemade and made very well it was too. For mains I had fillet steak with sweet potato fries. We also had greens and bacon and garlic mushrooms as side dishes. My steak was cooked perfectly and was just the right size. The garlic mushrooms we absolutely delicious and would definitely recommend them! All in all a very enjoyable evening and we will 100% be back!!!

Limited menu, but the food that we ordered was of a very good quality.<br />Very attentive service.<br />Would dine here again.

Big prices, small portions. I wouldn&#039;t recommend this place to anyone and I certainly would not go again. Two of us had the chicken skewers which consisted of 6 tiny pieces of chicken about an inch in diameter and it came with chips - about 8 chips altogether. Appalling quantity for the very expensive price.

The only thing I was slightly dissapointed about as when I made the booking on line I thought we were going to be able to have the Cavery, but I was informed that this finishes at 4.30, I can&#039;t recall reading this on the booking but the food was still good.<br /><br />Thanks

Fab friendly staff. Good quality food. Would recommend to anyone to give it a try

Service was excellent but menu choices were disappointing

We had an excellent meal, both had starters only. Food was good and service was excellent. Although described as Italian the menu is comprehensive and not limited to just Italian. The restaurant is located within the Village Hotel and has plenty of free parking.

We had a lovely carvery, staff were lovely and couldn&#039;t have been more helpful and friendly!

GreT all round service ,price and food would visit again

Great service, so nice and chatty to our mums on Mother’s Day

Ate here for evening meal and breakfast, lovely staff both times very helpful, food was really nice both times...would go again for sure.

Well - what a shame - writing this review as hubby drives us home - felt compelled to write this review whilst the "experinece" is still annoying us! Restuarant only had 2 other couples dining , yet we were neglected by the staff - i wiped the table before our dinner came as it was dirty - the staff were unfamiliar with the menu (even though there is very little on it) i found the restaurant manager to order dessert - and sat for nearly 20 mins with our main dishes still on the table - whilst 2 of the staff stood having a chat- so we moved the dishes oursieves to the next table. The dessert arrived (fudge cake) we were not asked if we wanted it hot or cold and we wrongly assumed it would be warm - but it was straight out of the fridge. That couldve been forgiven if the service was good- but it was awful - we have never been to a restaurant and not left a tip - except for this time - it wasnt at all deserved. Although there was a highlight- during the long delays in the lazy service (in the empty restaurant!) We had the pictures below to entertain us ...... shame i didnt take a pic of the other lovely pictures adorning the walls - an elephant with its trunk up the backside of another... mmmm makes me feel like going back there to dine....!!!!

Very disjointed service, portion control was above dining experience and served at table wasn’t very well thought through! Food decent quality but could’ve been a much better experience!

Enjoyed the 4 course Sunday lunch lots of lovely good food well worth the money

We really enjoyed a family get together over Sunday lunch. <br />A little worried when we read reviews before hand but thete was no need.<br />Lovely food , Lovely service at a decent price .

When we wet first shown to our table we wet just giving a set menue I had to ask for the full menue wich the waiter replied &quot; didn&#039;t you pre book the set menue I will have to check&quot;. For the first drink we had coktails you could see they wet waters down so next drink I orderd a gin and tonic and was charged 5.60 for a single! My partner had prawn cocktail for starters wich was mainly lettuce and the smallest paws we have ever seen. We both had steak, I had to ask for proper steak united as the ones they gave us wer less still than a butter knife! The steaks we cooked nice just same half of them wer fat! Apart from that test of meal was nice but decor needs a serious upgrade compared to the rest of the hotel and at £90 ! I wouldn&#039;t of paid if I didn&#039;t already have a voucher for £25 off

Limited menu. Reasonable food. Desert below par. Good service. OK for last minute booking.

I wouldn’t recommend it as an Italian, as we thought it was, because that isn’t the menu....having said that we enjoyed the evening

staff were brilliant as always food delicious would highly recommend the sunday lunch as well