Bryncir Garden Centre & Cafe in Gwynedd

Stopped for breakfast in the cafe, it was lovely. The small breakfast is big enough for most! Cafe clean, staff friendly and importantly the toilets were very clean. Highly recommended 👍

The food at this cafe is exceptional. The chef is gifted and of great value to the place. I’ve enjoyed every meal I’ve ever eaten here, except for the barbecue pulled pork which was far too heavy with pepper for my liking, killing any barbecue taste. It has become rather expensive over the years, and tea or juice is no longer included with the breakfast. Toast has reduced, too. Coffees are delicious but very expensive, on a par with the absurdly expensive American coffee shops in every town now. So, food is excellent. I do have two complaints though: 1. The place needs a deep clean. The floors are greasy, the tables are so sticky that if you try to move the slate table mat, you literally need to use your knife to pry it from the table first. I am sadly quite serious. Tea cups are sometimes dirty and asking for a replacement just gets another dirty one. Please take note of this and clean more thoroughly, because your food is so good but the place is let down by dirt. 2. Some of the staff are unfriendly. Sometimes you walk in the cafe, the staff glance at you and just look away, no greeting or smile! I almost walked out once because of it. It can feel like you are a nuisance to them, a necessary nuisance. Staff need some hospitality training and reprimands when they don’t treat the customers as the valuable commodities that they are. In summary: food superb if a little pricey, some staff need training in customer service and greeting, and the place needs a thoroughly good clean, a real scrubbing, and then get those glum members of staff cleaning daily! And no matter what, hold on to that chef, he is top notch.

Dirty cafe, Dirty plates, cups, glasses and cutlery, tables not cleaned properly. Toilets an dirty and floor filthy. Staff rude and not even bothered the place is filthy, and even high chairs are dirty and nothing is cleaned in this cafe. This cafe should be checked for hygiene standards as it's clearly a problem if the staff are not interested in cleaning properly.. The breakfast we ordered had oregano over the mushrooms and tomatoes and the whole breakfast didn't taste nice at all and we left most of it. The tea came with dirty cups and teapot looked as though it had never been washed ever. I asked for clean cup and they brought me another dirty one so i gave up and didn't bother drinking my tea. They didn't seem bothered that their cafe is absolutely disgusting. The plants in the garden centre are also well overpriced

Lovely cafe at this garden centre. Really well cooked breakfast, nice and hot which isn't always the case at other cafes. It was also an advantage that the breakfast choices are available all day. Great varied menu. I visit this garden centre specifically to go in the cafe.

We called in to the garden centre for a mid morning drink on Wednesday 15 May 2024. The drink went well and I required a visit to the toilet. As a disabled man, I was delighted to see that the cubicle was set out as a disabled toilet. My delight was short lived when I saw the state of the toilet bowl. It was blocked with paper and flushing had no effect. The whole thing looked DISGUSTING as was the attitude of the staff to whom I informed of the problem. They just muttered something and showed absolutely no interest or intention of rectifying the situation. The toilet was unusable and, unlike the ladies’ toilet with two cubicles, this was the only cubicle available for men. This experience shocked me and I should like to think such a well kept garden centre would accept this standard of behaviour as the norm.

Beautiful lunch Amazing chicken salad and pulled pork burger was the best I had seen for along time Very quick and pleasant service Would highly recommend

It was the first time we have visited this garden centre and unfortunately will be our last! We stopped at 3pm, we knew they were closing at 4pm but only wanted a sandwich and a coffee. We had the dog with us and had been told we could eat outside with the dog in their outdoor area, which was fine. As it was our first visit we were unsure about which way to go...we were met by a female member if staff who barked at us " no dogs in here" in a most unfriendly manner. We explained that we were looking for the way to the outside and again she shouted orders at us " just go outside, outside the building" in an unfriendly manner....when we still had trouble finding it she came out and treated us like idiots....she explained that we could get through in the direction she showed us. We found the tables and sat for about 5 mins or so, we had been told someone would take our order...no one came. So we left...feeling patronised and unwelcome. That person is NOT an asset to your business, obviously has no people skulls and has given the worst impression of your business! We would not make an effort to go to your cafe again ...

I was quite upset and disappointed with my experience here, after one of the staff almost told me off for having my kids playing about the garden centre (they were not touching plants or being disruptive) I can see he was concerned about them hurting them selves in the centre as he kept mentioning how they could trip over things, but the manner in the way he spoke to me was not the nicest. When I came to buying my plants, I had to ring the bell three times and when someone one finally did arrive I was not offered an apology for waiting and their manner was blunt and unfriendly. Will not be returning here again.

Wonderful breakfast today , good choice , very clean , very tasty and lovely staff They met our needs and adjusted an order to meet requirements Love my clean toilets

We cycled to Bryncir cafe, about a 20 mile ride with our baby in his bike trailer. We’d heard really good things about the food here and we’re looking forward to it. Unfortunately we were greeted by rude staff, one woman in particular was extremely unhelpful, and unnecessarily rude to us upon entering. After serving us she spent the rest of her time on her mobile phone, makes you wonder what they pay her for. There are literally NO dairy free options and the drinks menu is very disappointing. The coffee was average at best. This cafe is one of the worst I’ve ever been to. I would highly recommend that visitors avoid this establishment and go to a proper garden centre with a fantastic cafe like Fron Goch. The staff in Fron Goch are super friendly, go the extra mile for their customers and the food menu caters all dietary requirements. Avoid Bryncir cafe at all costs and if you’re cycling along the cycle track, bring your own sandwiches instead! (THIS REVIEW IS FROM A LOCAL WELSHMAN).

Visited Aug 29th 2020 had an amazing breakfast and walk round gardens was really nice and clean friendly and accommodating would highly recommend

Freshly cooked, very tasty, and great service. Next time we’re cycling we’ll be back, thank you very much.

Never go here absolutely horrible staff their miserable and very rude. Their no 2 way language their also they don’t highlight Welsh speaking very well which is vile.The toilets get flooded near the kitchen. How it that even legal to sell food while toilets are unstable.The food get freezed up like read meal which is horrible also. Vile place to eat vile staff and vile place to be spending your valuable time AVOID this place!!!!

Last Sunday (14 July) I had Sunday lunch at this restaurant. There was nobody serving behind the counter for about 5 min. Eventually a lady and a young girl appeared but it was as if I was invisible. No hello or 'can I help you' so I had to state what I liked to order. No response other than to state the price and no 'thank you' or any other comment. They may been short-staffed but there can be no excuse for the silent treatment.In fairness, the food, when it came, was plentiful, of good quality and accompanied by a gravy boat that could have served 4 people. £7.99 for the lunch was very good value. It's just a pity that the atmosphere and customer service were so lacking.

Found this cafe by chance so called in for a late breakfast.Perfectly cooked, well presented food at an average priceThe only thing we could comment on would be the fact that it took a while to arrive but the lady was on her own and we werent in a rush so it wasnt that importantOverall ... yes we would happily call again

We waited 10 minutes at the counter no one in front of us but a lady in the kitchen looking for something we questioned each other if she had noticed us? So we waited another minute and another customer came into the cafe area and said is anyone there the reply was ring the bell. At this point she saw us looking at the ice cream and should have said bare with me I will be with you but no she tured around and carried on looking for something again. We then looked for a cafe bell but no bell! After 10 minutes we then ask could we get an ice please the answer was you will have to wait I'm looking for something. Maybe she was looking for some customer service skills as I think she had lost them and the have lost our custom we wont bother going there again such a shame as it was a good place at one point.

Visited the garden centre for lunch but won’t be stopping again.Quiet mid week visit and sufficient staff however the dining room was freezing cold, the food came out barely warm and not as described on the menu.We ordered soup with homemade bread but it arrived with shop bought bread and cool soup. The sausage roll was mainly pastry and although we didn’t want it warmed it was so cold it was hard. At no point did anyone check we were ok and when I went to the kitchen counter to complain there wasn’t a member of staff to be seen for over 5 minutes.Both the table and floors were dirty with food under most tables and it was clear to see that this wasn’t from an earlier ‘rush’ of customers.Very disappointing!

Lovely food, would eat here again! Would definitely recommend! Nice Garden Centre and very helpful staff:)

Greeted by a miserable face when ordering .Ordered pasty and chips and the chilps were half cooked , when I complained about them I had abuse of the older lady that served me , will never give them my custom again

My family and I stopped here for lunch on a trip to Caernarfon, having spotted it as we drove by.We wanted a lighter lunch, planning a bigger meal in the evening, so my daughters and my mother ordered the Butternut Squash soup, and I had the Sausage Casserole.It took a little while to arrive, during which we noted that the place was absolutely full, and watched the Turtles swimming in the tank at the side.All of it was glorious; the soup was perfect, served with a warm, fresh mini-loaf and lots of good butter. The casserole had a little stack of crushed potato and some garden peas.I thought the casserole could have done with a touch of seasoning, but it's probably deliberately made this way so people can add salt and pepper to their taste. It was lovely anyway, perfectly cooked and packed with good, meaty sausages.It's fair to say we were highly impressed, and would have returned on the homeward journey the next day if it had been open.

Visited while working, rude staff, not helpful. High price for what you get. Avoid. Do not recommend

Monday afternoon stopped for bite to eat, milkshakes made with not cold milk, lasagne obviously reheated many times, dry tasteless too tough to cut into, refund eventually made though new member of staff unable to refund to credit card Avoid......

Sat in the cafe now. Three other customers. Ordered two coffees and a slice of cake and a flapjack 15 minutes ago. Young girl did smile once but felt the older woman really wanted to be elsewhere. No welcome or greeting. Saving grace was the good cake but felt really uncomfortable and unwelcome. A smile goes a long way.

I am volunteer co-ordinator for the charity 'Contact the Elderly'. We hold monthly tea parties for the elderly over the age of 75 who live alone and are isolated. This is our way of getting our guests together to chat and share each others experiences.

I use this garden centre frequently, it has a very comprehensive selection of all varieties of plants.

There was one woman preparing food for the only two customers in the whole place. Hardly rushed off her feet but still, I waited patiently for a good 5 minutes without so much as an acknowledgment whilst she prepared their food in the kitchen area in full view of me standing there. She took these over to the young couple then went off to clean tables leaving me standing at the till waiting to order without so much as a glance in my direction. It was at this point I decided that I was not going to give this cafe a single penny. I will never go there again and I urge everyone else never to go to this cafe as well. I have nothing to say about the actual garden centre itself as I only quickly walked through there.

My partner and I have visited this cafe a few times with his mum. She really enjoys it. On this occasion we left disappointed, having had ordered a latte and tea, the milk was off. This would of been ok if the replacement milk I was then given was not also off. We left still thirsty with no word of apology from the older lady obviously in charge. Really disappointing

Visited the cafe in the afternoon I bought a cake and a small cappucino, the cake was delicious! Lovely atmosphere, cosy.

Took my daughter to cafe Sunday 27/8/17,she had tuna sandwich and i had chick/bacon bread was stale, more filling left on the spoon than in the sandwich. Staff should learn to be polite even a smile would help. Will not recommend in fact will make a point of telling people

Organizar para llevar a mi madre para el té de la tarde para su cumpleaños. He invitado a los miembros de la familia de unirse a nosotros (jóvenes y ancianos) Todos pasamos un tiempo increíble los bollos no me decepcionó. Todo estaba listo para nuestra llegada parecía y estaba increíble. Fácil acceso para sillas de ruedas. A los niños les encantó las tortugas y el castillo hinchable. Gracias a todos por una tarde maravillosa. Volveré

Visité el centro de jardín el sábado con Bryncir un amigo para comprar plantas para su jardín, la selección y la calidad de las plantas era fantástica, el camino medio visitamos el café. Compramos café y soy un poco parcial a un bollo y crema fresca, no me decepcionó fue fantástico (vale la pena las calorías). Volví el domingo con mi marido a comprar plantas para nuestro jardín y nos quedamos para comer el domingo. Mi marido es bastante quisquilloso con la comida, pero no había ni siquiera un plato de guisantes izquierda de su desierto, también teníamos que era fabuloso, la comida era casera y llena de sabor. Gracias Lorna que cocinar es increíble. No puedo esperar a volver de nuevo.

He visitado este café 3 veces desde que abrió sus puertas de nuevo para 2017. Cada vez que el propietario/gerente (señora con gafas y tatuajes) ha sido constantemente chillando o bossing personal. En cada ocasión que alguien ha tenido que quejar de que ella ha perdido parte de un pedido (o en mi caso todas mi pedido). La comida es buena y está bien de precio pero estoy debatiendo si o no a sufrir otra comida allí con el constante "ok? "sonando en mis oídos, como otro pobre camarera es dijo lo que o cómo hacer algo.

Oído buenas críticas acerca de este café tan visitado por el asador el domingo. Llegamos temprano, como nos aconsejó. Se destacó en el mostrador para cinco minutos esperando que pregunte en el asador. Cuatro miembros del personal nos llevó varias veces a, d no admitía que estuvimos allí. Una de las mujeres mayores no grita por todo el restaurante, sin embargo, el mundo que sólo tenían pollo. Salimos disgustados y fuimos al otro asador en Porthmadog y fue excelente (ver mi otro comentario). Este es un gran centro de jardín, pero un horrible café/restaurante

Paramos aquí en nuestro camino de compras con mi suegra, fue un día precioso, el café está escondido dentro y pasee por las plantas en su camino. El olor es increíble! Nos recibieron con una sonrisa y bienvenido. El café era muy acogedor, hogareño, incluso. Las tortugas son especialmente divertidas de ver. Tés, cafés y excelentes productos locales para comprar. Sin duda volveré

Our party of 5 all had the breakfasts, either small or large.

This is my second visit this year. The first with my local garden club. This visit. Lunch break on the way home from an hospital appointment.The menu is very reasonable. Special board also. My husband was going to have the Pea and Ham Soup but unfortunately it had run out. So he settled for Chicken & Veg which when it came, it was very hot. Presented with nice fresh bread. Afterwards, we both had Fish, Chips and Mushy Peas for less than £5. The fish waa ok, and the chips and peas. We also had white and brown bread bread and butter. Lovely fresh hand cut bread. I had a large cappucinio and my husband had a large Americano. Very good coffee. Facilities very clean. The garden centre itself as definitely grown over time. Many plants, clay pots and stone pots. Garden ornaments and trees to buy. Good selection of everything. Also plants very reasonable. Good carparking. Tile and bathroom showroom also in the carpark.

I frequently pass this garden centre, but had never visited, I decided to nip in recently to check out their selection of house plants, I wasn't best pleased with their selection, but did purchase a Mexican cactus which I was thrilled with, as an avid cactus collector, I was overjoyed at the prospect of adding this little guy to my collection, I'd named him Pablo. Whilst here, I decided I might as well grab a cup of coffee and was pleasantly suprised to spot a selection of cake, however I was disappointed to find the cake was dry and bland and probably the ideal habitat for Pablo the cactus to live in, or would have been had I not had to eat Pablo instead, as the cake was inedible, he was considerably more delicious! I was fascinated to spot some Terrapins on the way out, but felt a little saddened by their sorry state, Terrapins are actually a semi aquatic animal who require more than a glorified shelf, barely big enough for a single terrapin. I was also incredibly confused as to why there were plastic plants floating in the water and not real plant life, as this is a garden centre? Overall, wasn't too bad, there was quite an impressive selection of plants, flowers and shrubs. Will certainly return again soon for some hopefully less arid cake. P.S do the Terrapins have names?

I visited here in March to look around the garden centre as I hadn't been here before and I must say I wasn't disappointed as the displays of the plants with their vibrant colours and good quality were beautiful. I must say that there were a wide selection of plants, shrubs and trees and they were of good quality and also a very reasonable price. The plants looked to be well looked after as they were well watered and looked attractive and appealing. Also the staff were welcoming, friendly and helpful.

I used this place to meet up with a colleague having passed it several times previously.We were served up with a good sized portion of cake as well as a quite good cup of coffee. Service was friendly and quick.The menu looked good and I suspect I will be reviewing a lunch there in the not too distant future. As we were leaving there were quite a few people arriving for an early lunch.Parking is easy and there was a good selection of local produce for sale.The interior is a simple and almost basic, though there were some arm chairs and coffee tables if you want to be more relaxed.

Passed here loads and seen the sign "It's back, Sunday Lunch". Well don't bother. It came out in 2 mins after ordering. Tasteless carrots, hard potatoes, watery peas, cold cabbage and cold meat. The yorkshire pudding and the gravy was the best, maybe cos they weren't home made. No atmosphere at all either.

having missed out on Lunch we were starving when we saw the cafe sign, we went in and despite it being 3pm they were still serving roast dinners, so that is what we had. 2 thick slices of roast beef, 2 yorkshire puddings, roast and boiled potatoes, crunchy cabbage, peas and carrots plus a whole gravy boat full of excellent gravy - all that for £5.99 each. The HE had the superb fruit cheesecake with a jug of cream - a large slice for £2.99. it was so good we bought 2 more slices to take home as a treat. There wa a huge display of home made cakes and muffins and scones and if we hadn't stuffed ourselves with the dinner I can assure you we'd have had some. I just wish we lived close because then we'd be back often but 500 miles is too far for us to be regular visitors. A traditional cafe serving traditional food wonderfully well.

Have eaten here on numerous occasions and have never been disappointed, lovely food served by lovely staff, great place for kids as very relaxed.bought plants here too at the beginning of summer and they are still going strong

The food options here were good with decent size portions. Flavours were pleasant. Overall very enjoyable meal. The childrens pizza was a bit odd - we were expecting a homemade pizza but it was a processed pizza with nice homemade chips and BEANS! (warning about the beans please - kids were devastated - and the sauce was all over the pizza base).

Would recommend this garden centre to anyone staff are willing to help you with anything you ask very friendly food is great good for the money to what a lovely place will be going again soon

The food is nice cheap prices good variety of plants the staff are wonderful and very helpful the place just gets better and better each time I go there would recommend for food and plants

The café and garden centre lies on the south boundary of the Snowdon National Park on the A487 to Canarfon. The café does a home cooked Sunday lunch with beef, chicken ,or, pork and 4 veg. for £5.99.Add a pudding for £2.99 ,with custard of course , and you have the best value for money meal I've eaten this year. More to the point four of our grandchildren voted it a "return visit" and were also impressed with the bouncy play area outside. Incidentally my wife also said the plants in the garden centre were an interesting selection and well priced. Me, I'll stick to the rhubarb and apple crumble and custard.