Based on 2.353 opinions finded in 2 websites
Based on 2.353 opinions finded in 2 websites
Nº 680 in 851 in South Lakeland
Nº 160 of 197 Other cuisines in South Lakeland
Opinions
Went for the full breakfast and thoroughly enjoyed it. 4 thick bacon rashers, some tasty sausages and runny eggs. Reasonably priced and, so far, the best coffee I've had in Windermere. Wasn't too busy when we went and staff were friendly
Gavin Cole . 2024-09-15
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Tom and Alan gave great service, the food was really good and came really quickly. Highly recommend, a real gem!
Sarah Weston . 2024-09-15
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The food was excellent. The waiter was lovely & chatty with everyone. He gave us some entertainment (singing) we will be back. Thank you
Carol Armstrong . 2024-08-20
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Food was fine, good sized portion. However, the manager (Monday 19th), spoke to his staff in a poor and disrespectful manner. Use of foul language etc. We ordered are drinks within 2 minutes of sitting down, they did not arrive until we had finished our meal.. approx half an hour! Trying to get someone’s attention to ask where our drinks were was impossible. Overall, I would not come back due to the service and overall atmosphere in the establishment.
Lucy Payne . 2024-08-20
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The waiter are great and the food is delicious
Alice . 2024-08-19
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Cosy restaurant with a super warm, welcoming and fun staff! The food was great! Deeply recommended!
Indra Somers . 2024-08-18
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I’ve never seen a restaurant where the service is so warm and welcoming. On top of that the food is absolutely delicious! From the 2 young travelling fellas -> David knows
Diëgo Somers . 2024-08-18
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Good service and selection of drinks
GJW 1 . 2024-08-17
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Lovely relaxing place for a coffee and hot chocolate. Excellent service by David and an extra star for the great taxi service. Thank you so much
Loz Sheffy . 2024-08-13
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Everything was amazing, drinks were really nice, food was yummy and brought out quickly, David was really kind and funny. Theres a lot of attention to detail in every area of the cafe
Abbie Ainsley . 2024-08-12
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5 star all round. Will visit again next time in the area!
Graham Davies . 2024-08-11
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(Additional note) I have already responded to the owner's comment below in another review, but what I have written in my review is true, and I am in the position of a member of society who receives money to run a business. I think this is something you should never do. Furthermore, threatening a customer is something you should never do, no matter what the situation may be in your private life. I was really hurt after that. The owner has not responded at all even though there are similar reviews for the service from other people in the past. …………………………………………………………………………. Stopped in for a break with my 5 year old son and husband. We sat outside on the terrace and ordered drinks and ice cream. When they were brought to me, I politely said, ``Excuse me, could I have another spoon and water (for my son)? Please.'' A slender red-haired man in his 40s or 50s answered. A waiter with a star tattoo on his neck yelled, "Aaaaaaa!" as if to vent his dissatisfaction, and brusquely brought it to me. After that, I went into the restaurant to go to the bathroom, and the waiter and I made eye contact and we exchanged glares for a few seconds. When I finished using the restroom and met the man again, the waiter turned to me and yelled "What!!!" and then laughed out loud again, saying "HAHAHAHAHA!!!!". So I immediately protested to the other bartender, who said, "Okay?" After that, my husband went to protest again, but the bartender just said he didn't know. I told them not to come if they didn't want to come and made a gesture to scare away the insects with my hands. A red-haired man with a tattoo on the neck of the person in question said, ``I didn't say it, I didn't say it.'' Moreover, I opened my eyes wide while eating dessert. There seemed to be no respect at all. The bartender gestured to the red-haired man to come inside. As a result, it was a small, private store with a system that required payment in advance, so there was nothing else we could do as tourists from overseas. Windermere is a very nice place, but if you are visiting from now on, you should definitely not visit this store. There are racists. I'm Japanese. Observe good manners. We are kind to travelers from overseas. Please do not enter this store at all. If you happen to enter, be careful of the waiter, a tall, lanky man with red hair and a tattoo on his neck. They threaten customers.
Reiko Endo . 2024-08-08
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Incredibly rude waiter. He spoke to my Asian wife in very aggressive way and then threatened us when we looked at him saying “what ???” Very loudly. Keep away! Bunch of racists there.
Mickael Bentz . 2024-08-06
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Amazing hot chocolate, shame that they didn't give us napkins with them.
Hanshaw hanshaw . 2024-08-06
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Some of the staff were so friendly and made us feel very welcome! We went for the eggs benidict which was delicious!
Stephanie Joyce . 2024-08-05
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Amazing, nothing too much trouble.
Pete Woodall (Woody) . 2024-08-04
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This place really captures everything perfectly - staff, value for money and variety. We were on our way home from a week in the Lakes and, whilst the car was charging, needed something to last us and boy did they deliver! Limited parking of course, but you’ll walk to this place easily enough, accessible for wheelchairs too with both outdoor and indoor seating, including a balcony. Breakfast up until 12, with hot and cold drinks throughout. We had the fish butties (sourdough bread), which comes with chips. £12 each and the portion is huge - we took the chips away in a takeaway box. Lots of freshly made cakes and treats too on the bar. David and Alan were attentive and an absolute pleasure - very fun, friendly and just epitomised the spirit of the Lakes. Awesome fellas.
Adam Harrington . 2024-08-04
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Great bar and coffee shop. Called in for coffee and cakes. Bit on the pricey side but great coffee and large cake selection, baked in store apparently.
Steve Brookes . 2024-08-03
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Had a two course meal there, within 15 minutes of leaving this establishment I was projectile vomiting my meal into the gutter, the Bobotie ended up in the gutter, but stayed with me a good while longer. Might just have been an off night, but it certainly ended my night. Addendum for the Owner. I never mentioned Food Poisoning, but it is obviously something that you are sensitive about. Food poisoning is not usually as instantaneous, that is why I gave the restaurant the benefit of the doubt by indicating that it might have been an off night, as there were some other problems with the establishment that predicated the the low ratings given and yes I am OK thank you and yes I did seek medical attention at a pharmacy. My companions on the night can attest to my predicament,
Alan Holt . 2024-07-31
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Great dinner spot, food and drinks were fresh and delicious. Catered to food allergies, gluten free which was great. Staff were so friendly and made a fun night, worth a visit!
George Boucher . 2024-07-31
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Such a lovely premises! Attentive staff and the caramel shortbread was beautiful! Went upstairs to use the toilet, and the view was so nice. Will call again when in the area!
v g . 2024-07-30
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Well served and quick friendly service. We had the baked Camembert and pate sharing plates which were great. Nice enjoyable evening snack on the upstairs balcony as the sun went down.
Viviane Bays . 2024-07-29
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Great place, friendly staff, didn’t eat but food looked good.
Danielle Panteli . 2024-07-29
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Excellent, food was well presented and with generous servings we only ordered what we thought was a quick bite to eat but we were stuffed afterwards, we sat and watched people trying to get parked in the layby next to it and that was most amusing!! The service from the guys working here was brilliant too!! Friendly and genuine... would definitely be making another visit here if we're in the area
Dave Holroyd . 2024-07-27
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The spaghetti has a sour smell and is disgusting🤮🤮🤮
Gareth Cheng . 2024-07-27
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Nice fish finger butties and chips. Nearly a tenner for medium pinot though which is high. Flip side soft drinks were cheap.
James Pollard . 2024-07-27
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David was lively and wonderful with customer service. Tunes were a bop and the food was impeccable. Love the atmosphere, Thanks David!
S Shadders . 2024-07-25
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David was a terrific waiter, always willing to help out wherever he could. The food was top notch, and the tunes a bop! I couldn’t recommend this place anymore.
Will . 2024-07-25
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David gets a 5 star rating from me ⭐️ Lovely atmosphere and incredible food - good tunes too! Can have a boogie. My tum tum is full now, in a good way.
Karen Poo . 2024-07-25
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Popped in after a busy day in Ambleside with my 8 year old granddaughter. Service was so good and friendly, Cakes amazing. Ended up going back that evening after being unable to find something suitable purely because of the Staff member David. He had been extremely helpful and pleasant. He was still on duty and served us again. Food was brilliant. Kids menu available and would have fed an adult. David even hung on after his shift to make sure everything was OK. Can't recommend this place enough. Enjoy! Anyone who visits
Jan Lawley . 2024-07-25
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Food here was amazing and the staff were friendly and helpful. Chips were incredible 😋
Karen Smith . 2024-07-22
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Just stopped for drinks but from the short time we were there, it was definitely a place we'd visit again.
Mark Wetherill . 2024-07-20
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Went for breakfast / brunch :). Great place amazing decor and atmosphere. They have lovely outside space as well as upstairs. Great menu. Food was delicious. Highly recommended. Apologies about the lack of pictures :(
Simon Dowdeswell . 2024-07-20
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Excellent food and drink. Waiter David made our night .
Robert Sorley . 2024-07-19
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Really good food, big portions and very nice atmosphere and staff. The drinks were great, even if they were a bit on the expensive side. Overall a great experience!
Wilma Beyer . 2024-07-18
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Good food, big portions, good cocktails (but a little pricey).
Adam Wolf . 2024-07-18
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Absolute fantastic service from Dave. Cocktails were wow! It was lovely to walk into a bar and be greeted by someone british. I am by no means racist, as I have a Romanian son in law. The welcome from Dave was so lively and friendly. Thanks 🥰
nicola sweeney . 2024-07-16
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Wonderful place, great food, highly recommended.
Libor Finger . 2024-07-15
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The location of the restaurant is great, you can't miss it. We ordered a glass of rose and a glass of white wine. The rose was colder than the white one 😀. To be honest, I think it's a bit overpriced.
T. Orlova . 2024-07-13
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After 3 weeks a work, no day off, First day off in this plays , just having a few 🍺, splendid place , nice staff and a verry beatiful place, see you next time 😊🙏🍺
Adam Munteanu . 2024-07-10
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I was disappointed with the burger. Although the serving size was decent, I was hoping for a better experience being priced at £24.. felt like shoving two pieces of leather down my throat by the end of it. Might be better to price it down and reduce the serving size, or ignore it on the menu if you're a customer. Good atmosphere and service though.
Mexican Burrito . 2024-07-09
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Lovely food, lots of variety and choice. Decent size portions
Bourbon Paisley Gardner . 2024-07-05
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Lovely coffee and cakes served by friendly and helpful staff
Alastair Rennie . 2024-07-05
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Lovely food and staff which is a shame because there was a constant and very loud beeping in the dining area and there was a bouncer or security staff sat opposite us staring straight at us so we had to move tables as it was very off putting.
Ollie JW . 2024-07-04
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Stopped for a drink and had the soup of the day Great ambience and excellent service
Traveling Soul & Explorer . 2024-07-04
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Great food. The seafood tagliatelle special was very good. Would go again.
Mark W . 2024-07-04
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Lovely stop off on my way home. Very very short staffed but the two, then one, front of house chaps were absolutely amazing… run off their feet, busy with serving. Bar/ cleaning tables … still smiling and polite You guys definitely need a pay rise x Great food, fabulous music
Sarah K . 2024-07-02
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Firstly the waiter was lovely, really attentive and funny! Unfortunately the manager didn't seem to have any idea what was happening, we asked repeatedly about allergens and they didn't really know, they then insisted they did know and everything seemed fine. We were then delivered our meals and the 4 vegan breakfasts we ordered all came with egg in them. It was then difficult to deal with and get it sorted. They didn't see anything wrong and were happy to charge up full price, after we pointed this error out they did end up taking the meals off our bills after we asked but did so with so little customer care, the manager was rude and clearly had no idea what was going on. Before the interaction we probably would go back, once the food was sorted it was nice but the customer service at the end and way we were spoken too would mean we wouldn't now. Be careful if you have any allergens they don't really know what allergens are!! As you can see from the reply, they aren't great at customer service, we were never irate or rude simply asked them to be decent. Honestly would have gone back just customer service and attitude given would mean we wouldn't. They don't seem to understand the gravity of giving people that can't eat eggs eggs, nor do they understand the effects this could have on someone!
Laura Broughton . 2024-07-01
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Delicious food good place for breakfast. Delicious coffee !
Olena Sukhomlinova . 2024-07-01
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A sufficient portion for brunch, the black coffee is rich, but the bacon is too salty. The service was good and the meals served were plentiful.
petit QQ Jen . 2024-06-30
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Yummy food, perfect location ♥️ service girl was very sweet and friendly
Daisy . 2024-06-30
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Very expensive for what it is, was disappointed my eggs and crumpet were cold also staff member did not like me paying at the till and informed me I should be ordering on the app which I didn’t want to, should of gone to the cafe across (Toast).
michael wray . 2024-06-30
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Very welcoming place, the waiter was outstanding! The lamb bobotie was very good.
Julien REMY . 2024-06-29
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Came in on Saturday evening for dinner and thought it was really really great. I had the lamb hotpot and my wife the fish pie, both were huge portions and absolutely delicious. Staff were super friendly and very very attentive. Highly recommended!
Chris M . 2024-06-29
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Had a really enjoyable lunch here, service was very fast despite the place being fairly busy, and the wait staff were chatty, kind, and attentive. Had a delicious hot goats cheese salad that I would love to go back for, the portion was big. A little pricy for what it is, but you’re in a touristy area so I wasn’t surprised.
Hannah24 . 2024-06-29
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Coffee was OK when it eventually arrived cake didn't arrive we waited so long our coffee was cold so we got up and walked out
Sue Baxter . 2024-06-28
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Had an excellent meal at this place. Love David, great waiter, 5 stars
Brytz Sisters . 2024-06-27
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The service was terrible and the owner was very arrogant. As for the food I wouldn't give it to a dog. I asked for a refund and was told in very impolite terms were to go. I think others heard this too. Very unprofessional and a very bad experience. Avoid at all costs!
John Edwards . 2024-06-27
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Banoffee pie is a great so yummy I liked it very much, my friend Afaf liked it 😍 and our friend Hodo liked it ❤️
Amna . 2024-06-25
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We were celebrating my birthday and retirement. We had an excellent time. We were well looked after by Dave. 19 of us -family. We thoroughly enjoyed it so much. Thank you
Carliene S . 2024-06-23
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We enjoyed a late breakfast here. Great quality and very generous servings. Lovely service and good coffee. Highly recommend.
Louise Rees . 2024-06-21
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We had 4 liquer coffees. The coffee was so bitter worst we have ever had 😫 at £10 each.
Fiona Moss . 2024-06-21
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Alan who served us on various nights is obviously very experienced in the hospitality game. Always pleasant and chatty. Always helpful and tuned into the customers. It made every visit a pleasure. It was the best service we received in windermere. The establishment was beautifully decorated, whoever designed it has fantastic taste.
B . 2024-06-20
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We tried cappuccino coffee, which was very, very ordinary, and the waiter was not very welcoming.. and the place was all bird feathers and dogs inside and outside 👎🏼
عفاف عبدالله . 2024-06-18
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Great experience here. Breakfast was delicious, eggs poached to perfection.
Nicky Wilks . 2024-06-18
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Great place to sit and watch the world go by...lovely food and great prices
Slinky20 . 2024-06-16
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I asked for a rocky road and caramel shortbread, but it also came with chocolate drizzle and fruit. Top notch presentation and the food was also more luxurious than expected 👌👌
Nathan Phua . 2024-06-16
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The staff is friendly and the food is delicious. We enjoy ourselves so much.
yu ying . 2024-06-16
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The service from our waiter was more than 5*, I didn’t catch his name but he was efficient, friendly and really took the time to ensure each of his tables had a great time! The food was 10/10, the vegetarian options were sufficient. I had the filo parcel which was possibly one of the best things I have eaten in a restaurant and my husband had the special goat burger which he loved. We will definitely go back again if we are ever in the area and will most certainly recommend!
Sophie Blake . 2024-06-15
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Food is absolutely amazing, had the pizza, don't let the size underestimate you, its filling! Staff are lovely and always happy
Dom Noon . 2024-06-14
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The breakfast itself had good quality ingredients and was only let down by the lack of basic hygiene. The breakfast tea came with a milk jug which was quite literally flaking old dried milk off the side. I went up to the bar to get this changed and didn’t get so much as a sorry. This then set the bar for the rest of the experience which was not raised by the food. Upon arrival the food looked great, quality produce, well prepared and nicely presented but upon closer inspection the plate was dirty and the pot for the beaks was caked in crusty old food which was touching my breakfast. As if that wasn’t enough to scare us away the salt and pepper pots had dog hair stuck to them and food dried to the side. We also observed a very aggressive interaction between one of the staff and a elderly couple who came in and sat at a table to be barked at that they needed to move as there were people waiting for that table. Instead of explaining the situation and then re seating them they were made to stand and felt so awkward that they walked out. This place has the potential to be great, the food is its biggest asset but the finer details need attention
Curtis Aspin . 2024-06-14
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Good house champagne. Lovely spot for early evening drinks
S. C. . 2024-06-13
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I ordered a meal to go on this rainy day and the service was very helpful! Provided me with a bag to shield the boxes from the rain. Took the food to the hotel to eat and it was wonderful. Large portion of the fish and chips! Definitely eat here!!!
Chris Barr . 2024-06-13
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Great service! Even though one of our friends couldn’t pronounce Carbonara
Pipe. . 2024-06-06
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Really appreciated the restaurant accommodating my vegan food request. Great job!
EJ Lewin . 2024-06-02
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We had a great time at Brown Sugar! Lovely staff and amazing food and drinks! Despite it being a busy day, our waiter secured a great table for us. Thank you so much, we will be coming back!
Ivy Hewett . 2024-05-27
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We arrived too early but the owner told us we were welcome to go in and sit down until they started at 9 am. We had breakfast. the Eggs Royale were to die for. We went back for dinner. The fish pie is excellent and we no saw no reason to eat anywhere else whilst we were in Windermere. The decor is lovely the owners very welcoming. A gem of a place. 21/22/23 /May
Margaret Blanks . 2024-05-26
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Would love to have commented on the food but never got past the sarcastic male waiter(?) so walked out into a more customer friendly cafe down the road. Need to sharpen up your customer service.
Mark isaacs . 2024-05-24
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Really nice looking and situated cafe/restaurant. Stopped in here for a late lunch. Well stocked bar and good choice of food on the menu. Staff were friendly, service was quick and food was very tasty and hot. Good portions too.
Dean . 2024-05-23
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Lovely coffee. Friendly staff and a great place to sit and relax..x
Pamela Kenworthy . 2024-05-21
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A nice place for snack and breakfast
Come, besa, Ama . 2024-05-20
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Very nice and friendly and very clean
Denise Hinsley . 2024-05-16
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Great experience at Brown Sugar. Food excellent, venue stunning and the service from Michael and Tammy superb. Definitely recommend.
Neale Kelleher . 2024-05-16
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Best hot chocolate ever tasted! The amaretti biscuits really make it! Thank you 😋😌
Liberty Gale . 2024-05-15
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Had breakfast and tea here several times. Last time they were really busy but the service and food was still excellent. Would recommend.
Andy Prosser . 2024-05-15
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Very delicious pasta ! And Teriyaki salad you must try !! Nice dining experience with City view at 2nd floor.
Adam Tseng . 2024-05-14
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The food is very good as is the atmosphere. It is ideal to go in a group and have a good time. Yes I would return and I do recommend it.
María Elena Arcia . 2024-05-11
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Decent sourdough and chips, slightly slow service but we weren’t in a hurry. Main complaint would be the atmosphere sadly - staff sat at the bar swearing and shouting away and talking in a fairly misogynistic way. Even called themselves the ‘Brown Sugar Boys’ and wondered why no women work there anymore. Wonder why? Beyond unprofessional at lunch and wouldn’t go back again as a result, all sorts of people sat there trying to eat and expect they were similarly put out. Am sure the owners aren’t aiming for late night boozers vibe but that’s what we got 🤷🏼♂️
Alex Postles . 2024-05-11
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A great place day or night for a relaxed, high quality environment and ambience that was most welcoming.
Bob Brotchie . 2024-05-08
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We had just coffee as the dairy free options were a bit sparse BUT the coffee is really amazing and very worth it
Slaylikebeaukay . 2024-05-08
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After having what can only be described as an excessive amount of alcohol the night before, this place was top of the list for visiting to cure my hangover. Well it went above and beyond! We arrived and were promptly seen to by the energetic and very efficient staff. Ordering was quick and simple with a varied choice on the menu to cater for everyone. Food was delicious, the roll was warm and fresh, easily, bacon was cooked to perfection. Just a cut above the rest when it came to any bacon rolls I’ve ever devoured in my fragile state before. Their Green Reviver smoothie saved my life, with an estimated 7 hour trip home later that day I wouldn’t have managed it without it. Even named the drink appropriately. Excellent price too, was expecting the pricing to higher due to its prime location in the middle of Windermere and top notch food. Staff members were rushed of their feet, another sign of how in demand this place is! Super polite but efficient in their mannerisms towards customers, give what you get kind of place. So if you’re rude, don’t expect much in return and if you’re sound, you’ll be treated like royalty. The surrounding views, almost panoramic views on the streets of Windermere and the internal decor was inviting with the odd hint of amusement hidden in plain sight. Throughly enjoyed the whole experience, I’ve never been anywhere with the energy this place gave, highly recommend if you’re lucky enough to eat or drink there. If I’m ever down again, I’ll definitely be returning. Not a single complaint to be made. Oh and the toilets, totally immaculate, with a soothing and calming music playing to furthermore relax whilst in their care.
Lauren Miller . 2024-05-07
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Very busy, but worth it. Where do I start, what a place. After reading the negative reviews I was ambivalent towards entering this establishment. However, this establishment is clearly a cut above all the rest. If you enjoy seeing how service should be done and you like straight to the point mannerisms. Then this is the place for you. This place is stunning and if you give it the time it deserves it won’t disappoint you. I really enjoyed the ambiance of the place. Although so busy they had to turn people away, the staff do it with a smile. This is definitely the place for me!!! 5*
Grant Webb . 2024-05-06
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Lovely place to eat, nice atmosphere, decor and spot. The staff were very friendly and the food was lovely!
Dahlia Rose . 2024-05-05
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Really enjoyed the breakfast and the staff were lovely
Jay Hudspith . 2024-05-05
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This place is a perfect find. Lots of choice, really good food and excellent service. Highly recommend.
Kiran Bharadia . 2024-04-30
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Fantastic place and fantastic staff. Thank you very much for my specially made chocolate martini. We will all be definitely coming back!
Callum Sharples . 2024-04-28
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Visited Windemere for my birthday, and 5 minutes after hopping off the train, we found Brown Sugar. Love the QR table booking service, fast and easy. Got a balcony seat, a little breezy as early spring, but they have heaters, which made sitting out comfortable. Service was quick and friendly, and the full English breakfast was super tasty! Good quality ingredients, the poached eggs in particular were nice. Prices were reasonable, so good value all round.
Frogitt . 2024-04-27
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The place is beautiful especially outside The banoffee pie is delicious Coffee is ok
A B . 2024-04-26
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An excellent lunchtime meal in a lovely building in Windermere town. The service was good with plenty of choices on the menu as was the food, the chips were the best we had had for a long time.
Dreamer47132291121 . 2024-04-25
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Absolutely fabulous! I had a significant birthday (65! Shhhh) my husband arranged for both daughters & their families to surprise me for lunch! One of the waiters, Dave was excellent! He was in on the surprise & went out of his way to keep the secret, even holding back our order until everyone arrived. They had driven 122 miles that morning! The food as always was excellent. Plenty of choice & always served superbly! My favourite eatery in Windermere by far! Thank you Dave! ;)
JaneWt . 2024-04-24
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