Brough Castle Icecream Parlour and Tearoom in Eden

I realise this is a dairy farm but one of the party had a dairy intolerance and there was no alternative and the person almost seemed offended that I had asked. The gluten free brownie was stale. Disappointing- I don’t think I’ve ever thrown away a cake before!

Great little spot in the middle of the village. Called in after we had visited the ruins. Staff really friendly and a good selection of ice cream. I was tempted by the ice cream (especially the baileys one!) but went for slices of cake instead. The peanut brownie was gorgeous!! The coffee was red hot! which was good to have but I had it as a takeaway and could hardly carry it to my car because it the paper cup was so hot in my hands. Nice little place to call into when in the area.

Great stop off from A66. Friendly service. Good tea and cake and the selection of ice cream looks amazing. Play area for the youngsters to exercise.

I’m not a fan of coffee served in a paper cup but the coffee itself was excellent. We both had ice cream cones - very tasty and made on the farm. Great choice of flavours. Later on, having visited the castle (fascinating), I had a bacon and Brie panini and my other half had a bacon sandwich. Both meals were delicious.

Called in for late afternoon coffee after a long Pennine walk. On a warm, sunny day the delicious ice cream was particularly welcome - had Bounty flavour and, I think, Banana Nut Bread. Quite happy with £5.20 for a two scoop cone. However, £6.60 for a tiny latte in a takeaway cup and a cling filmed wrapped, corner of tin Raspberry flapjack was a total rip-off. Although staying in the village, I will enjoy the memory of sitting in the shade, looking at the Castle and enjoying my ice cream but won't be back.

Popped in for a takeaway coffee after visiting the castle next door. Warm friendly welcome, grear service, really nice coffee, and not expensive either. I only awarded 4 as I only had rhe coffee.

We had walked the Lady Anne’s Way this month but were too tired to make the visit to Brough Castle, one of her castles,so we came back on an afternoon trip. Well worth it. The castle is dramatically set high up on the site of a Roman fort and has helpful information boards of its history and the connection with the Clifford family. And the cafe was a bonus! Lovely coffee and lemon cake and friendly staff. Lots of goodies on sale including home baked Christmas cake ready for icing.

Stopped off for a snack in what looked a promising place. Food was OK at best but the milkshake was appalling. A small paper cup with banana falvoured milk. No ice cream or anything that resembled a traditional milkshake; which at £2.70, I expected. When I stood up to leave, I found my feet sticking to the floor which did not even look very clean. So sad

£4.50 gets you a sad looking sandwich on the cheapest sliced white. £4.80 gets you a kids portion of chicken nuggets and chips. The chips were undercooked and tasted like they were fried in old oil. £1.50 gets you a fruit shoot or a water. The cutlery is all disposable and you have the pleasure of clearing up after yourself as per one of the many signs in bold letters telling you what you can and can't do. Whoever owns this place should never have gone into hospitality. Truly terrible dining experience. The views and play area are nice though, and the castle is very interesting.

Monday 20th June 2022, After visiting Brough Castle. Just down the path is Brough Castle Farm. Brough Castle Farm, has the most wonderful home-made ice cream parlour. My husband and I were in need of refreshments so we both had large ice cream cones filled with delicious ice cream. My husband had apple ice cream and lemon drizzle ice cream. I had Palma violet ice cream and ‘Sheep Poo’ vanilla ice cream with chocolate raisins in it, which was lovely. It dribbled everywhere including down my orange top!!! Still this is fun of eating delicious ice cream. This place is well worth a visit if you are in the area.

I unfortunately did not enjoy this experience. We used to come here lots with my grandma and grandad, but stopped coming a few years ago. Today we decided to give it another go, but within minutes were reminded of the reason we stopped coming. I first noticed the unforgivable misuse of apostrophes (strawberry sundae's) and spelling of the word "purchase". My grandma enjoyed her scone and coffee. The rest of the cakes were a little dry, but served on paper plates! That's not a very environmentally friendly choice? My cousin and I were very disappointed with our milkshakes, which were served in little paper cups and basically just flavoured milk. Now, at a lot of places you "get what you pay for" and don't always expect luxury...but this place is not cheap! We paid £23 for 5 drinks and 3 cakes including a scone. Naming no names but we went to a nearby cafe where 8 of us each got a drink and something to eat for £30... Despite everything, it is in a good location.

I've lost count how mamy times I've driven past Brough. We met some family here for a picnic and then ice cream / coffee / cake from the Ice Cream Parlour and Tearoom. Gluten free options were available too. Friendly staff, well worth a visit. Amazing scenery too.

Lovely spot to stop off for a sandwich lunch. Nice picnic tables with lovely views or nice inside tables. Yummy paninis and cakes.

Friendly staff, prompt service, very tasty toasted sandwiches and nice coffee. We’ll worth a visit when having a look around the castle ruins.

Fabulous place to stop for breakfast or lunch or a cuppa or an ice cream. Welcoming staff. Tasty food. Great play area for children to burn off some energy or you can walk your dogs too.

Oh dear. Popped into Brough on route to the A66. Ordered tea, coffee and cake. Difficult to sit down as all the tables were dirty, tea tasted strangely stale and the cheap, stale, wrapped up in clingfilm paradise cake also was old- certainly a distance away from paradise-inedible. Not worth the calories nor the £7.00 we paid. Sadly left and carried on our journey. We won’t be returning.

Ice cream treat and lunch very good,also great look around the castle kids loved it,great excercise for Al of us,we come here most years and glad to back after these difficult times of the pandemic

Been here a couple of times now when passing so handy for the A66 to pop in. Great ice cream & gorgeous scones washed down with a good range of drinks. Nicely tucked away and a great view of the castle ruins. Little play area for kids too

Had lunch here. Nice selection of homemade icecreams in unusual flavours, which is always a treat. Generally though, the food is expensive and not all that great. Stop for icecream, and a look around the castle, but eat somewhere else.

Tempting? Yes, good? yes Sit outside on a sunny day with your ice cream, coffee, home made cake and enjoy. We did

There wasn't a huge selection of ice creams but what they had was definitely very yummy. One point off for using non-gloved hand for the Flake and fudge stick.

Have stopped here a good few times when passing through the area and have had a snack and an ice cream highly recommend you try it

Brough Castle is surprisingly interesting and well worth a visit but make sure that you pop into this lovely little tea room whilst you are there. They have a menu that covers most appetites - soups and snacks..... but go there if you love ice...

Visited this after the castle (it is actually partly within the castle grounds). Ice cream was lovely, as was the coffee, we didn't have anything else to eat so can't comment on the food but it is a place that would probably benefit from some...

Despite the charming location and quick service, I was disappointed with the meals we had at this establishment. The soup was boiling hot and really watery, and the roll completely stale. The apple and raspberry pie was overpriced. However, we enjoyed the toasted sandwich and...

Came across this little gem exploring the area. Lovely castle ruins next door, so it was a real treat to sit with a coffee in such a beautiful setting. Ice cream as we left was a hit with all of us too. Will be back...

Well signed, you can't miss it, and it's well worth the visit. The ice cream is very nice and the castle is very close.

Very well-kept tea shop & ice-cream parlour. I had a panini of the day - beef, which was freshly prepared with a tasty slice of beef, although, there wasn't quite enough beef to match the size of the fresh panini. I prefer coffee to tea,...

Spent a lovely afternoon with the kids playing on the play area, having lovely, quality, home made ice cream and great latte, which I am picky about. A brilliant diversification.

In the castle grounds. The castle is worth a visit. The ice cream parlour has a really good childrens play area and good ice cream.

Really enjoyed a quick stopover here for an ice cream and walk around the castle grounds. Superb Roman fort. The thickness of the construction of the walls is spectacular. Certainly recommend a stop here...

Fancying a coffee we followed the signs for the castle ice cream parlour and tea room on arrival it was a nice surprise to find it was a lovely clean little place with lots of seating indoors and out. The ladies serving greeted us with...

We were tempted in with the great variety of icecream flavours. Jammy dodger was the winner of the 4 flavours we tried - but all were good. Staff lovely. Nice seating inside and out - with small play area for younger children (the bigger kids...

Great castle Ann Clifford certainly put her heart and soul in to the castle she tried to renovate.Its a shame the icecream parlour was shut as my husband was looking forward to trying the ice cream they lost a lot of custom that day as we were leaving there was a crowd of hikers about 20 in total i suppose they had there reason for closing.

En mayo de 2016, nuestros amigos nos sugirió que visite el salón helado para una tarde tratar de haber estado trabajando duro en su jardín. Estaba delicioso! Hay un montón de sabores para elegir y una gran zona de juegos para los niños corriendo.

The views are amazing and right next to the castle too. The kids can play on a playground. The actual parlour isn't big so if its busy you need to be in and out, but the food is great. Lovely stop at the weekend.

Lovely for families with small play area ideal for tots and next to castle ruins. Nice ice cream too!

Helado es delicioso y bien de precio y el café no es malo. Bonita zona poco de juego y un montón de asientos de fuera como de dentro. Tan sólo ten cuidado con el caballo gris que parece tienen desarrollado un gusto por mochilas o...

Está enclavado en una ubicación preciosa, y la zona de juegos exterior para niños es genial, pero eso es todo lo que tiene de positivo. Es caro, es el helado nada especial (la cookie que mi sobrino tenía era absolutamente repugnante) y hay muchas mesas...

This is a great place stop off when travelling along A66. Literally just off the road. Situated in a small village, it is right next to the castle which is also good to explore as it has free entry. The ice cream parlour itself has a area with benches and a play area. There are sheep in the surrounding fields but none in there (the other reviewer's comment on there being dung everywhere is nonsense. We sat on the grass which was clean and well maintained). Prices are very reasonable too £1.80 for a cone with homemade ice cream. Nice little indoor cafe too. I really couldn't fault the place. Staff perfectly friendly.

Despite been featured in the visit Cumbria magazine as dog friendly this was proved not to be the case upon our arrival so we had to sit outside. Outside eating area was frequented by sheep and dung was prolific. Our order was taken inside with out a smile and minimum conversation. On leaving we observed a dead rat in the farm yard and decided we will not be returning.

A good coffee and selection of tasty home made ice creams. Nice to combine this with a wander round the ruins of Brought castle.

Absolutely delicious cakes - home made by Sarah. Would love to have tried the ice cream but too full. Staff very friendly.

Brief stop off for family ice creams I had liquorice flavour and children had vanilla and popping candy whilst the wife had coffee all were happy and can imagine sitting out in the garden area next to the cafe on a warm day with stunning views would be bliss .

My boyfriend and I were viewing a house to rent in the area and were early for our appointment so we followed the signs to the cafe hoping for a light bite to eat and a drink. First impressions weren't great, the fire wasn't lit and the room was quite cold. The reception wasn't much warmer either! We ordered two mozzarella, tomato and red onion paninis, two pieces of millionaires shortbread, an Earl Grey and an English Breakfast tea. Service was distinctly average, zero customer service skills and no smile of any description. The 'food' (I use the term lightly) arrived as did the tea. Mine was not Earl Grey as requested, but it was hot so I didn't bother saying anything. My panini looked empty and was mostly red onion, it had one piece of tomato and not enough cheese to cover neither front to back, let alone side to side. I was so disgusted I took a picture of it. I waited a while for someone to come over and ask how our food was, and then I tried to get someones' attention. In the end, I ate it because I was hungry, and knew it would be ages before I got anything else to eat. It was dry, tasteless and claggy (Yorkshire expression meaning thick and gooey in a bad way!) and I ended up leaving half as I ran out of tea to de-clag my mouth! My boyfriends' was the same. The salad consisted of iceberg lettuce (my pet hate), two slices of pepper and one piece of cucumber. The Pringles crisps were stale and soft. I should have eaten my serviette - it would have tasted better and been more nutritionally beneficial.Moving on to pudding we decided that no-one could ruin Millionaires Shortbread. Surely .... How wrong we were. The proportions were all wrong, far too much shortbread (more clagginess), hardly any toffee and a minuscule amount of nasty cooking (yuk) chocolate on the top. We both used the toilets and they were filthy, with a wet stinking towel to dry your hands on. Although there were only 4 other people in, we still hadn't managed to get anyones' attention by this point so as we had to leave for our appointment, I left them a note on their serviette. I wouldn't return here if they offered me a year of free meals. Disgraceful overpriced food, dodgy hygiene and unwelcoming staff. The house we viewed wasn't right for us either, which was a huge relief as this would have been our local cafe! Lucky escape there then!! No doubt reading the Managers comments to other people who have complained, they won't care and will continue to rip off unsuspecting customers. An utter disgrace!

The Ice cream parlour is in a lovely converted building, nicely fitted out, clean and cosy. There are more than enough flavours of delicious ice cream to satisfy the pickiest palate but it doesn't end there: sandwiches and cake, hot and cold drinks also available, teeny bit overpriced I thought, but nice. The outdoor area is lovely, plenty of table and bench seating, but not particularly great for the less able bodied. The children's play area was good, lots of grass to run around on. There is parking right outside the parlour which is good. Don't forget to allow time to visit Brough Castle itself: there are spectacular views from the tower.

This place is nice enough but it's food is expensive for what you get and its fine but doesn't warrant the price tag! Ice cream is nice and the location is nice but it's a shame there is sheep allowed to leave muck in the kids play area! There are cheaper ice cream parlours!

The tea room offers a small, but good selection of food, but the ice cream (16 varieties) is the best option! There are novel flavours ("home designed") all of which are good - the spicy apple one is particularly good!

We went here on a recommendation from our hotel... 2 adults and 2 kids. All walked away with a smile, a happy heart and a warm feeling of welcome. All ice cream is made on the premise and some of the names are hilarious (ahem - goat poo which is vanilla with raisins). Def my kin d of place!Service was fabulous as well and super helpful!Well done!

Lovely stop for young families. However I had soup that resembled the consistency of wallpaper paste without any taste. I felt I should mention this and oh my goodness, the lady in charge was quite aggressive, not offering to change or refund. Instead she advised me it was a matter of taste - or lack of in this case! I left as I wasn't looking for a fight. Appalling way to treat a customer. Won't be stopping there again!

The ice creams are good (although pricey) and the kids can play in the playground. However the selection of cakes was very poor and prices a rip off. We were charged £2.20 for a tiny fairy cake instead of a slice of cake and the teapot was miniscule, no hot water was given and only an inch of milk was poured into the jug! This is penny pinching and mean. We wont be returning in a hurry.

Visited here last Sunday, this is beside Brough castle and we were able to walk around and take in the atmosphere, had a coffee and cup of tea from the cafe and were able to sit outside due to the nice weather.

Brough Castle ice cream parlour has a wonderful selection of homemade ice cream, yes I've tried a few. It is also a café in its own right. And as I'm sure you're itching to know, there is a castle there, which sits on the site of a roman fort. Pop in the café and get free access to look round the castle. Well worth a visit if you're in the area.

After reading the reviews, we decided to call in here on our way to the Lake District, and we were pleased we did! Lovely friendly staff,delicious ice cream and cakes,large play area for children, and a castle to roam and explore-all free-the place is an attraction on its own ! If you are on the A66 give it a try you will NOT be disappointed. We will be back for certain !

We called for a pot of tea & light refreshments on our way to Gretna Green. This was the second occasion; the first over two years ago. We were remembered & had a warm conversation about families. The food is delicious & the ice cream selection varied. Also on sale were home made jams. The damson can be highly recommended. Not the cheapest of stops but a relaxing clean venue that caters for all age groups. A free viewing of the adjacent castle makes for a welcome break with local history thrown in as a bonus. The parlour also stocks information on the local areas. Well worth a visit & we shall return again one day.

I stopped here with friends to show them some local history at the Castle and sample the ice cream, which is made from milk supplied by local dairy cows, and had a lovely afternoon. The ice cream was delicious and the castle is free to view. You won't be disappointed here no matter what the weather is like.

We called here for breakfast tea and coffee on our way home from camping - we had not had time for breakfast. What can I say - a nice cup of tea and coffee in clean surroundings. Staff could perhaps have been a little more attentive and welcoming, but service was prompt. The ice cream looked very good!

This was a lovely place to look round the ruins of the castle. Plenty of info dotted about about the history. Then we finished off with a lovely ice cream in the tearoom. Some lovely flavours. Yummy!

Really nice ice cream, a great play area for the kids and a castle to explore it also has great views from the top of the hill.

Just read the below review and was disgusted by the lies that the lady has told. I was there with two of my friends enjoying an ice cream when the situation occurred. When the lady got up to say about the panini having butter on it, the owner said in a very polite manner that they could make a new one but she would have to pay for an extra one as it wasn't their fault. I heard the owner say at least 3 times that she would have to pay for an extra one to which she agreed 3 times. When it came for her to pay she was told the amount and she willingly passed over her card. As she was asked to put her pin number into the card she asked if she had been charged twice to which it was repeated again that she had ordered another. It was then that the customer became aggressive and threatening and it was embarrassing to watch. The owners carried themselves in a polite manner and not once held her card for ransom!! That lady should be ashamed of herself for trying to bring a business into disrepute. I would recommend this cafe to anyone.

Initially the tearoom seemed nice and the staff pleasant. I ordered a panini for myself and food for my children. Unfortunately the panini came full of butter, and looked nothing like a panini. I can't eat butter but didn't think to mention it as paninis aren't buttered. I took it to the counter and said I was sorry but couldn't eat it. The lady took it back and offered to make me another. When I went to pay the bill I passed the lady my Visa card, AFTER she'd taken my card she stated she would be charging me for 2 paninis!! I was really taken aback and asked why, at which point she became aggressive and rude and refused to return my Visa card until I agreed to pay! I found it incredibly upsetting and intimidating and eventually left in tears with my 2 young children after being forced to pay!! I intend to take this further and write to the Cumbrian tourist board. I would urge people to steer clear of these people. I would hate for this to happen to somebody else! My issue wasn't so much with the money more with the rude intimidating behaviour.

This was our third visit to Brough ice cream parlour. We've called in here previously to break up journeys across country, for which it is ideally positioned just off the A66.This time we went for the afternoon to enjoy the ice creams and amazing Brough Castle!delicious home made ice cream in a variety of flavours, a lovely play area for the kids and Brough Castle to explore - no charge.Big thumbs up from all of our family members, aged 7 - 71.

Leckeres Eis, freundliches Personal. Günstige Lage, da dirket an der Burg und gute Preise. Sehr empfehlenswert!!!

A delightful place to visit along with a trip to the impressive ruins of Brough Castle. Excellent place to take children on a day out, plenty of exploration in the castle and grassy areas by the tearoom for them to play on whilst you enjoy your refreshments

We were visiting Brough Castle and were pleasantly surprised to find this little tearoom. We had tea and scones with butter and jam, they were very nice. Now comes my little complaint, the jam that came with the scones were those little plastic containers with equally plastic jam. Now this tearoom has a a selection of beautiful home made jam and terrific Lemon Curd, I still have it with my toast in the morning, so refreshing. I think it would be great if they would serve their own jams with the scones.

Really nice family business. Icecream is some of the best I have tasted, I had the salted caramel -highly recommended. The milk comes from the farm's herd and the icecream parlour is on the farm. There is an outside space with tables, slides, a wooden fort as well as the remains of Brough Castle to look around. If you are in the area stop by and treat yourself to a fine icecream.