Brothers Kitchen in West Lancashire

Youve took 2 payments i want refund

20 minutes late and stone cold when it arrived. I order from here fairly regularly and I'm normally happy, but I'm disappointed this time.

Taste is epic but the chicken portion I got was like a half portion. For the money charged, it has ruined the enjoyment a little.

Food was preordered at 2pm for 6pm delivery. 30 minutes late, the pizza was missing! The halloumi gyros were so cold I thought they might have been in a fridge. Fries were dried up and ice cold. And the Greek salad had an odd slimy taste to the leaves. After several disappointing orders, giving them the benefit of the doubt each time & having no way to contact them as they don’t provide a phone number, this will be the last time I ever order and would discourage others from ordering aswell!

I guess I don't learn my lesson. We've had 1 takeaway from these, that when it was done right, it was incredible. But for the other 20 times I've ordered from here because I think it's going to be different, they just slap me with disappointment and a kick in the nuts. Always cold. Always forgetting something. Always late. Not ordering from there again. And I suggest no one else does.

The best food we've had from a takeaway in ages, the bao buns are delicious as was the haloumi Gyros, washed down with french toast🤤

The katsu curry sauce was honestly like water and it had soaked into the breaded chicken and made it soggy, it was virtually inedible I just ate the rice around it. Other than that the rest of the food was fine and no issues.

absolutely fabulous will get more

Amazing food, quick delivery and delivered to the hospital for us. 11/10

Always great food from Brothers. Really good quality, not standard takeaway grub. Always hot and always arrives earlier than expected.

Tried to order a gluten free burger from here on deliveroo. They rang up to inform me they had no buns. Can’t get a refund or cancel the order through deliveroo without the restaurant confirming it to them, even though I’ve told them I’ll cancel it due to dietary restrictions.

Very tasty! Not very warm though

Food came cold nd soggy had to warm it up in microwave waste of £20

Food was freezing cold when it arrived

Food was quick to arrive and of really good quality. Delicious- I will definitely order again.

Strange the way you can't even ring them I.e. no phone number.

delivery time kept getting pushed back, until it was over an hour late. food was cold and I suppose average. delivery driver didn't say a word when he delivered, not even a Hi. Awful

The incorrect food was sent and due to my email address changing I cannot claim for a refund

once again, my order never arrived.

Ordered a club sandwich from just eat, came with a cute side salad which was unexpected. The bread was delicious and the whole order was amazing. Definitly ordering from here again

i am obsessed with the club sandwich and will definitly be ordering from here regularly. amazing

Perfect pizza perfect food all of it , chicken burritos lovely didn’t have a takeaway feel was restaurant quality

Food was tasty and delivered promptly. I’ve been wanting to try a Gyro from here for a while and it didn’t disappoint. Only negative that food wasn’t piping hot, but that’s due to my location not the restaurant. Will definitely order again

the food was AMAZING! first time ordering and won't be the last. pizzas are best I've tasted for traditional pizza. Gyro delicious...

Pizza was good , chicken was horrible

Stunning vegan burrito and the pepper and onions with the fries is a great touch and delicious. Can't wait until my next meal from this place.

Food says delivered on just eat, and have had nothing delivered!

Charging £6 for a small, rock solid, cold waffle that states it is prepared with strawberries is atrocious. It comes with an extra mini pot of sauce and half of the sauce doesn’t even come out. The katsu I ordered was cold and it had be drowned in sauce so the chicken has gone flimsy. Quite unhappy with my order.

Delicious food , arrived early, hot and yummy

Cooked my pizza perfectly!! Loaded fries are excellent too!!! Most consistent on here by a mile!! Thanks a million

Food delicious but very late and therefore cold.

Spot on delivery. Food was piping hot and delicious

Food was cold when arrived, the burger bun was burnt. The rice was very cold

Pizza was carried tilted so some of the cheese was stuck to box and garlic butter was all split and soaked into box- cup was empty

Food arrived absolutely stone cold! looked like it would be nice if it was fresh very disappointed!

Fresh ingredients, fast food, big portions and reliable service

Kept getting delivery time pushed back they forgot to add extras on my burger and my waffle came without the strawberry’s it said it came with on there own menu ridiculous been here a few times never had issues until now

These burgers have arrived with none of the things I requested on..you've not put ANY CHEESE on two of the burgers and NO KETCHUP on all 3 of them! I stated it quietly clearly in the message to you! Now you don't have a number for me to ring you either! The food looks nice but is expensive and now missing things off the burgers

Really nice food would order again

The Brother Kitchen is an absolute Gem, the food is amazing. This is by far our favourite restaurant we have found. 10/10 ⭐️

Everything over cooked chips made a audible crack when trying to eat them some so hard you could not eat them will not be ordering from them again a lot of money for bad food

Food was so cold, ordered here several times and the last 2 times the food has been freezing, I had to put my chips in the bin as they were hard and freezing

Absolutely shocking. Food came cold, not the full order.

Absolutely beautiful quality food, packaging was thick and food kept warm, well presented even though delivered. Very tasty food best I’ve had. Bought due to hospital stay in ormskirk and would definitely recommend x

Delivery time changed to 15 minutes later. Order arrived and was stone cold! Had to take off the rocket, feta and tzatziki sauce and put the rest in the microwave before it was edible. After that it wasn’t great! Shame!!

Disgraceful service. Delivery time was pushed back twice then delivered nearly 2 hours late stone cold. Can’t call the restaurant to speak to anyone if there ever is an issue- won’t be ordering again.

Really nice chicken gyro and fries, arrived fast

Burger fit in the parm of my hand (female, small hand) which for £9+ is a bit of a joke. The billionaire truffle fries (was rather looking forward to, as not many places do them) were a portion of fries with 2 bits of cheese on?!?! Nearly £7 - for what?!

Chicken Gyro & Pork Kabayaki Bao very nice. High quality food, very tasty.

Every order in past been 10/10 this time however everything ice cold … no salad on chicken kebabs no feta or pomegranate as usual can’t express how cold the food was really upsetting as this was the only takeaway we would use local

I ordered waited and kept getting pushed back by just eat for the delivery the foods nice but due to the delivery people taking there time I’ve had to eat cold food

Absolutely gorgeous food, great pricing 100% would recommend for students

Lovely food will definitely return

best place for food anywhere around here, great quality and always fast delivery times from when you order

Gorgeous food Couldn’t fault it Would definitely buy food from here again

My katsu arrived it was literally a bowl of rice 2 chicken strips is a joke. £10 for a bowl of rice won’t be ordering from them again

Nachos with cheese sauce is terrible. Hardly any nachos, minimal cheese sauce. No way it should cost £6!! Vegi burger was disgusting. Not happy at all. Can not contact the takeaway to discuss

Food hasnt arrived. Not been contacted by the restaurant or driver. No number to contact the restaurant. They said it was delivered at 14:44 when the time was only 14:41. Dont order from here

Fast delivery but food was disgusting s+p chips no seasoning and greasy quesadilla had hardly no filling and wasn’t worth £3 let alone £10 deffo won’t be back

Fantastic food, fresh, cooked perfectly, quick delivery, 10 out of 10, thank you.

ordered truffle parmesan fries, arrived without parmesan and instead an extremely small amount of cheddar cheese. fast delivery.

I didn’t even get my food and when I rung up they said I have to collect it or cancel the order but I couldnt cancel the order because it had been put down as delivered. After saying I can’t collect it which is why I chose delivery they then hung up the phone on me

The food was absolutely disgusting, it was freezing cold and tasted like it had been sat out for hours. Will not be ordering again. Ruined a family night in.

Gyros were decent. The reason for the collection time being put is the directions to the place leave you lost. To collect your for you knock on the back door of The Old Post Office pub, just off the carpark. Without knowing this is walked everywhere in the area. Additionally, I could not find a restaurant telephone number to clarify, nor did they think to ring me to inquire where I was. Instead, Just Eat had flagged the order as collected before it even was. Shoddy customer service to be honest.

The food was awlful, it was poor quality and very small portions. The chicken was burnt and the salad was tiny. Presentation was bad and the food tasted not great. Would not order again.

My order arrived an hour late and the food was cold and had clearly been sat waiting. Really disappointing as previous orders have been great.

Beautiful food, cooked to perfection and arrived 10mins early!! Yum

Can’t fault the food it was really tasty . however, they moved the timings twice so when it actually arrived there was an hour difference from the first delivery time.

Great food. At last somewhere decent that delivers to me 😀😀😀

Fast delivery and menu choices really good- only down side was not enough toppings on pizzas and pizza bases slightly undercooked. Other than this was great food.

Cold food and over 2 hours late

Fantastic food, bit of delay on getting a driver, but on a busy sat night you kind of expect it. Will order sgzin, gyro was delicious.

Lovely food. Good quality and good prices too. Quick delivery.

Ordered from here last night and my fiancé had the pepperoni pizza, didn't particularly taste nice and he has bad food poisoning today. Wouldn't recommend

Second time ordering from here and the food is lovely. My husband is really fussy with burgers and he hadn’t stopped talking about the last one so he couldn’t wait for Friday night to order again!

The food is really,really good. The time for the order gets pushed back a couple of times though. Will definitely be ordering again

Absolutely delicious! First time ordering from here and we were very impressed, from the quality of the food with great flavours and taste to the presentation and packaging. Will definitely be ordering from here again!

Usually great with delivery time, but it was unfortunately over and hour late

Food lovely as ever but a little cold on arrival, put in the airfryer for 5 mins and was absolutely perfect

Fast delivery and food was delicious

The food was cold again Definitely won’t order again

Wrong order delivered & driver couldn’t find house despite giving instructions and everytime he rang he put the phone down on me…, no phone number on just eat or google. Tried calling the old post office bar but no answer. Had to drive to the bar/restaurant to get right food. Food was nice when got the right order. Would recommend only collecting from here as they obviously deliver the wrong orders constantly.

The food here is amazing been a few times and the quality is always amazing, one thing that blew us away though was we ordered a burger and it was delivered with all the sauces and salads stuff on the side so my boyfriend could decide what he wanted in his burger himself which is very helpful! P.S. the fries are 10/10

Beautiful food. Really enjoyed it 😁

Food was unbelievable, chicken gyro was spot on! Would definitely recommend.

Food is amazing from here, would highly recommend!!

Fantastic food, arrived early still piping hot and the driver was very polite! Perfect service. Thank you!!

First time ordering from here & it won't be the last, food arrived earlier than expected, bonus and was 5 star quality ⭐⭐⭐⭐⭐

Food is amazing, arrived cold that was the down side, had a taste of everything and then warm it up, defo go back but will never get it delivered again will pick it up or drive straight there and order

Best take out we've had for a long time!

Yet again, all amazing food. Everything was fresh and so tasty.

First time ordering from here, and it was without a doubt the nicest food I have had in a while. The burgers are to die for and the loaded fries were out of this world. The presentation of all the food was so nice, especially for a delivery service. This is now my new favourite place, I can't wait to try out the new restaurant. Thank you and the best of luck with this new adventure (not that you need it) 🤗

Fish was nice, but some of the chips were hard, probably under-cooked. As a result a left half the meal. Disappointing!

Item arrived cold . Cold kebab cold fries .

Well cooked, decent size portions, well presented and well packaged. Friendly delivery driver, will be ordering again! :)

Food arrieved 10 mins early, well packaged and still hot. Good quality and very tasty. Good sized portions and the driver was very friendly. Will be ordering again!

The food is top draw, everything done to a high standard. Highly recommend!

Driver threw the bag at me. Food was freezing cold. Lettuce brown. Then the driver proceeded to sit outside my address and argue with somebody on the phone. Vile.

Lovely food. I would order again

The food was good but the waffles were stone cold and for this price, I excepted to get something a little bigger and fresh..disappointing