Brook Marston Farm Hotel in North Warwickshire

We had a lovely afternoon Tea here today with prosecco. Yummy and excellent value! Booked direct for best price. Thankyou X

15th January 2025. Booked room at 08.00pm as I was unexpectedly delayed on journey. Arrived at hotel at 10.00pm and directed to a family room, Double bed and 2 Singles. Room was freezing cold, NO heater on at all. Small electric panel heater on wall. Even boiled kettle repeatedly to get a glimmer of warmth into the room. Pulled single duvets off 2 other beds and went to bed fully dressed. Just kicked shoes off. They could have gone and switched heater on when booking was made over the phone., but that would have involved "Thinking" and "Service", both of which are obviously in short supply at this establishment. Hotel generally tired and in need of general maintenance.

What a lovely little hotel. Staff were absolutely lovely. The room was very spacious. People moaning about the rooms being cold is untrue we stayed one night with minus temperatures and the room was lovely. The pressure In the shower nearly took my skin off which is how I like it. Possibly the best steak I have ever had for the evening meal. The breakfast was lovely and freshly cooked. Can’t wait to go back definitely staying there again. The location is amazing with lovely walks along the canal

Myself and 5 other family members had Christmas Day meal at Marston Farm.We thoroughly enjoyed our meal,it was a very chilled,relaxed atmosphere and the staff were all brilliant.

We stayed here on New Year's Eve for just one night. The only reason for our stay was to take our dog somewhere quiet as he is frightened of fireworks. We had a lovely peaceful night and never heard one loud bang! Friendly staff and comfy bed so no complaints here and one happy dog 😊 so thank you

A lovely pre Christmas afternoon tea with friends. It was a little cold because we were the only people there, but soon warmed up with a warm welcome, flowing tea and coffee and lovely cake and sandwiches.

I was so disappointed at what I met at room 48 which I was given. I declined sleeping the night. Spider web welcomed me and the cold room discouraged me from enjoying the reservation. I complained to staff and I was not offered another place. She only said she will let the manager know the next day. I am yet to receive a call or text as at this report. It was a horrible experience. I actually booked it as a surprise for 25th eve for wifey but it was a failed project. I do hope that if my review helps the management improve state of things for future guests, I have added value to the experience tourism industry for others.

Took my friends here as a surprise gift. Rooms very outdated and hotel freezing cold. Asked to be move somewhere warmer was told the heating on timer and everywhere is cold. We were the only people in there. Lady on reception looked cold was left to do afternoon tea as well. Couldn’t wait to leave don’t go here. Outdated, cold not enjoyably

So a double bed is actually two beds pushed together, wall paper is peeling off of the walls in a few places it looks like there's blood staining on another wall all of this without looking for issues or trying to be awkward or anything it's just how it is within 5 minutes of entering a room. This isn't a 4* hotel....

Good country hotel, restaurant and breakfast are good quality.. rooms need refreshing, specially the bathroom areas.

Went for afternoon tea, offer free Groupon

Afternoon tea with my parents . On arrival place is ran down garden area needs tidying up looks like gardener has give up . Staff very nice and accommodating. The hotel was in need of modernising urgently , afternoon tea sandwiches was ok cakes were very poor shop bought ones and basic cost ones . Staff all so polite Shame the place used to be years a ago very good

Everything is nice the staff is is very friendly the rooms are clean the food is very tasty