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4.0

Based on 29 opinions finded in 1 websites

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Nº 270 in 472 in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..cream
Score
OpinionsNoteTripAdvisor294.0

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Such nice staff It’s like family My daughter aged 4 absolutely love this place…. The food is fantastic. But not so good on the waistline LOL There is a little Softplay bar place in the back. You can’t use it between three and five Saturday and Sunday because they hire it out for parties. The Wi-Fi is excellent. They have like 52 ice creams. And they do a deal that if you buy lunch you get free Softplay. My daughter absolutely loves the staff who are kind and wonderful with the children. The coffee is great. The cakes are great. The food is great. The bathrooms are clean and nice. It is a safe environment for children. And it is our little place of heaven. Thank you to the staff. Liz and AJ

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LizM68 . 2022-03-10

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Is a great place for a family meal. Good food, drinks and atmosphere. Soft play for young children to play in out the back.

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Foodyfromlondon . 2022-01-07

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Absolutely amazing food, great service. Will continue coming back to the restaurant for many times to come. Much nicer than other local American style restaurants

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Chrisbill93 . 2021-12-18

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Family of four - we had a lovely time. Super nice staff who remembered us from a long time ago. Great portions. Ribs and massive burgers, cheesy chips were a hit too! They have got a new pizza oven so I thought I would try it out...the best pizza! Thin and crispy with very fresh toppings. I went for a rocket and parma ham pizza which was brilliant. We said how great the pizza was and the owner brought the chef out and he was just lovely! Restaurant was very clean...properly sanitised and just had a makeover too. Please support this lovely high street business.

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KMDLPatel . 2020-12-13

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Will I be coming back here again noooo Did the kids enjoy there time here yesss The hygiene at this restaurant is very low the tables are sticky, menu’s are dirty, toilets are disgusting, the hole place just has a grubby feel to it . The idea of the play area at the back of the restaurant is great, a day/night out both parent and child can enjoy . But the cleanliness of the place let it down!!

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880missyr . 2020-02-12

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We went here after I spotted this restaurant whilst sitting in traffic , I was pleasantly surprised , very nice food good service and reasonable prices , we will be visiting again

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ghaywa . 2019-10-10

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I had been wanting to visit Bronco's ever since it opened and I used to pass it on my way to and from work. However, it was only this year that I finally managed this and I am glad I did. Initially a booking was made for the occasion of my birthday but unfortunately I managed to succumb to a stomach bug and this had to be postponed for a couple of weeks. However, when we did finally get there it was everything I had thought it would be and more. The menus is extensive and the kitchen is open so you can see the food being prepared and cooked. The staff are fantastic - doors held open on arrival and departure, which is particularly helpful for those of us who are disabled. There were more than sufficient staff and they have the talent of not leaving customers too long but not rushing them either. The tea was hot (top of my mother's list) and the portions were generous. The music is just as we like it and there is also the soft play area for children. Anywhere that has 24 flavours of ice cream is going to be a favourite with me. Unfortunately I will only be only to try 23 as I am allergic to orange so the Jaffa Cake ice cream is out. The portions of ice cream are even bigger than the US. My Bountilious pancakes really lived up to their name. We have since returned and will continue to do so as often as we can. A very enjoyable experience.

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Valerie J . 2019-09-01

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I was very impressed by the customer service, our waitress Karen was very welcoming, friendly and helpful. The food was also very tasty! The atmosphere inside was also very chilled and relaxing just as I like it. All staff looked happy to be working there. It was on the off chance that me and my fiancé were in Worcester Park that day but if we enter the area again I’m sure we would come back here. Excellent job

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Stephen R . 2019-05-04

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The ribs looked good but was tough an the bbq sauce was unpleasant several of us had them an agreed they was not very good, last time my friend had a burger an it was an upsetting story and broke my heart to hear.. otherwise good service, food time was perfect

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Jasper C . 2019-03-01

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Visited Broncos on a Saturday lunch time with family. Really good facilities and our 3.5 year olds had a ball in the soft play. The meals were really large and good value. Especially pleased they offered a dairy free ice cream option so my daughter didn’t feel left out.

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alwaysloveaholiday . 2018-11-04

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Have been a few times and decided to write a review as it’s always fantastic . Best steak around and ribs that fall off the bone . Perfect for families . Great service today by a friendly polite young blonde waitress . Also nice to meet the hands on manager. Many thanks

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Charlie007123 . 2018-08-16

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A bit noisy as they have a children’s ball playroom therefore ideal for family meals - food very good, great burgers but if you have cheeseburger they are extremely mean with the cheese!!! Overall 4 our of 5. Toilets smelly too '

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Jacquie R . 2018-08-06

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Friendly staff and a pleasant bar and grill style vibe. Salad was decent and my wife liked the chicken wings. Prawns were good too, but the caramel frappe we ordered was really just a caramel milkshake. The latte was pretty poor too. Nice enough for families though i suspect. The lunch special was decent value at 10 quid but aside from that it seemed a little pricey.

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Silver I . 2018-05-11

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They easily catered for a party of twenty ranging from a three year old to a sixty plus the restaurant is clean an well laid out, the staff friendly without being over attentive. The menu is varied but it is as the name suggests ribs, burgers, chicken, Mexican but there is something for everyone. Good atmosphere, good venue

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Falmike . 2018-05-08

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First time visiting broncos myself however my partner has been many times before. It definitely lived up to the hype he gave it. Lovely friendly servers who just like to have a chat! Food was delicious and so were the milkshakes. Such big portions!!! The starter was like a main course ;D. Food was so quick to come out and so were drinks. Would definitely go back and recommend to all ages!!

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jasminehx . 2017-12-21

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We chose to come to Bronco's because of the play area for my 3-year old grandson, and arrived mid-afternoon. It was obvious from the main restaurant's decor and atmosphere that adults could enjoy a nice evening out here, but we were led up to the back room where there was a large soft play area and plenty of more "functional" seating, although it still kept to the American theme. The layout was such that children can enjoy the soft play area whilst adults can sit comfortably and have an adult conversation. The food was amazing - ribs were succulent and fell off the bone, pulled pork was tender, burgers were juicy, and shrimp were large and crisply battered, as were the delicious onion rings. Some of our group had food allergies, and an allergy folder was supplied which enabled us all to have a wonderful meal. The only reason I haven't given Broncos 5 stars is because the soft play room was cold, and some of us kept our coats on. I understand this is because children get hot when running around playing, but if there had been adequate heating/air conditioning we would have been more comfortable, and would have awarded 5 stars. However, I would still recommend Broncos and will be going back.

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Linda P . 2017-11-17

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We absolutely love going to Bronco's at the weekend or during the week. Full of family and children soft play area is great especially area for Under 2s as we have a baby. The food is exceptional generous american style portions and top quality. Friendly staff and comfortable atmosphere with sofas and dining. See you again soon!

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jessievans25 . 2017-08-13

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We have been put off from going to Broncos as we were expecting it to be full of families and therefore very noisy, we had a few days off work and decided to go midweek when most children are at school, they do have a childrens area at the back and the restaurant itself was very quiet so great for us. Service was good and friendly, food tasty and hot, great milkshake, would recommend

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GillS98 . 2017-06-18

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My teenage nephew chose this restaurant. There were 5 of us all over 17. Most of the food was fairly good although the coleslaw was not homemade like in the photo but cheap and not very nice. Ice cream choice was great. It was half term , far from full, but very noisy with children running around. There is a play area out the back which looked fun for younger ones I don't know if you can use it if your eating or if there is a charge.

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debbie342016 . 2017-06-07

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We've been to Bronco's a number of times in the past but hadn't been in a while so thought we'd finish off the Bank holiday weekend with a treat and a family meal out. Having not been together as a family for a while we wanted somewhere that we could have a special meal together and what a meal it was. To start we had the most amazing nachos we have had in a very long time (and we have had A LOT!) and after much deliberation over what to choose from the fantastic menu, we opted for the Pretty Chick and the Chicken Skewers which were delicious. The kids meals (hot dogs) were super value and the fact they cater so brilliantly for the kids too with colouring in sheets, colourful kids cutlery and colourful kids bowls at dessert - small details but makes such a difference. I usually have to make sure I have cutlery from home with me as very few restaurants cater for kids, offering a t-spoon (at best) for them to use when you request something more suitable than adult sized cutlery. The soft play really makes this the ultimate family restaurant - why others haven't followed suit I don't know as it offers the best of both worlds- kids get to eat and play before or after dinner (or both in our case) rather than being forced to sit and wait while the adults eat, (and the adults get to eat a top quality hot meal while it is still hot- a rareity in our house!) and have a conversation without little people asking to go home/ moaning! The ice cream bar rivals anything you'd find in a top ice cream parlour too, heaven on ice, I would visit just to eat that! Great service, friendly waitresses and full tummies at the end of it all. We may have had to take the kids home kicking and screaming after they had so much fun in soft play, but we promised it won't be long before we are back and we meant it. Thank you Bronco's!

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beckybooelk . 2017-05-29

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Would to leave a revue but there is two broncos in the listing which one correct? Answer my question and I'll give a independent revue on the eatery come play centre

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Meldinie . 2017-05-17

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Found a piece of metal (about 2 inches) in my burger, rude kitchen staff who couldn't understand why I didn't want to pay for the burger. Very rude and confrontational - kitchen staff said they couldn't refund me the meal and that they could only take 20% off the burger!!

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r0b123456 . 2017-04-22

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3 hungry teens to feed -if you prefer flavour & quality to quantity go to Byron, GBK, Nandos, TGIs for same price. Waitresses & ambience great and the ice cream milk shakes were the best bit. Good Onion loaf, sweet potato fries, side salad and ribeye

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JulieS3628 . 2017-04-17

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Didn't have high expectations for this place before I visited. However for the price and what it is, it's not too bad. One negative is the young crying/shouting kids. However the food here, is nice we had a mixture of starters including the Calamari which was cooked well and not chewy and was nice/hot. We also tried some of their beef chili which was not super spicy but was tasty and enjoyable. The chicken wings and jumbo prawns in batter were large and again tasted good, especially the prawns. For main course I had the burger with pulled pork in. The pulled pork was tender and not over powered with BBQ sauce, as some restaurants do. The burger was a little bit grizzly but was tasty. My Dad had the ribs which fell off the bones and did look amazing, would have them next time. Overall it's not a gourmet high end restaurant, but for what it is, an American BBQ diner, the food is to a good standard and I would go back.

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jholloway1 . 2017-04-11

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Before I give the review I want to say that I have been to Broncos a number of times over the past 2 years and have enjoyed them all. However I went last night with my family and friends and have to say that the food and service have gone down hill. The burgers are normally of a high standard but yesterday they were mostly burnt and dry. Also the service standard was poor and when I spoke to the manager she made me feel that I was causing them a problem with a very simple request. Come on broncos get back up to the same standard as we like good restaurants in Worcester Park.

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Explorer569249 . 2016-12-17

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A great place to take all the family and friends. Has a play area and the service and food are excellent

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TonjaNH_14 . 2016-11-09

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When I arrived I didn't like where we were seated so I asked could I have a booth. the waitress agreed but told me I could only have it till 8.30 as it was booked for someone else. As we sat down my child asked to go play in the play area but as I wouldn't be able to see him and he is only 3 we asked could we sit up there instead.....BIG mistake.

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CalokE . 2016-08-28

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Un accueil très sympathique dans un cadre decontracté . Une carte variée pour une cuisine plutot 'americaine' servie copieusement . Des coktails pour les amateurs ...et

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Corinne D . 2016-08-19

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Only came here for an early evening meal so can't comment on the children's area. We were seated promptly, despite not having a booking. Waiting staff were polite but very get the job done and go. Food was prompt and tasty however we had to flag the manager down in the end for desert as the waiting staff just seemed to be be too busy to pay us much mind. In their defence there were 1 large group, a medium group and a small group eating while we were they, but the restaurant was not full so this should not have been an issue. It's not a cheap place to eat, but it's not the most exspensive either. Was a nice enough meal, but would say it's more of a go because you fancy that kind of thing not because your celebrating. I'd go back. Interested to see what the kids play area and associated menu is like.

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Holly-Claire R . 2016-07-28

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