Brockbushes Farm in Northumberland

BROCKBUSHES... dont bother going to their "new" restaurant, it's a rip-off! Was there yesterday and a slice of corned beef pie served with a "simple salad garnish" now, I thought ok a bit lettuce, tomato maybe even a bit 🥒... the slice, and may i reiterate SLICE of pie came on a tea plate with pea shoots! Peashoots FFS! Then they had the cheek to charge £9.50 for it! Bloody disgrace! What was even worse was we went to the bakery shop inside of brockbushes and there was the same pie at £3.25 a slice! That's a mark up of 300%!! Daylight robbery! I won't be going back! 😡😩

Little atmosphere, noisy, floor very dirty, food average but very overpriced.Why can’t the majority of British cafes make cappuccino? No machine produced milky coffee with a little froth on top? Staff friendly. Miss being able to see some of the produce before buying. Will not be rushing back after over 30 years of visiting

Have tried 3 times to eat here but being disabled I could not tolerate waiting in the restaurant queues. Fine the place has just reopened so that could be expected. Today managed to get in as things were a little quieter. Everything is done from the table you are at which is good & saves standing in a queue for your order & payment. First the Menu : It is divided into sections "All Day", "Lunch" etc with Lunch being served from 12.00pm. We were seated at 11.40am, handed the Menu & after perusal saw that there was nothing at all Diet wise with a not comprehensive menu but all dishes Calorie laden. A waitress appeared at around 11.45 so stated my order to receive the comment "We cannot take Lunch Orders until 12.00' I said fine we will wait and just give you our order now. "Cannot do that was the reply as the system will not accept your order until 12.00. Reply OK we will order two teas and wait the few minutes. Next table were devouring dishes that did not seem to be on the "Breakfast" nor "All Day" sections & had bowls of Chips. same waitress was still taking the tea order so I said that I was a bit peckish so could I have a Bowl of Chips. Received reply again re the 2.00 start. Noticed other Waitress passing frequently with Dishes & bowls of Chips. Still no Tea ??. Eventually a guy appears and asks if we were waiting for Tea, "Yes" the reply, "Oh do not worry I have taken it off your Bill so you will not be charged for it when it comes. Still waiting for the tea at 2.00 & no sign of the waitress for the order & the wife says "Come on had enough of this let's go". We stood up to put our coats on & low & behold the Tea arrives. Put on the table & she vanished before we could order Lunch. As most people who have read our reviews will be aware that for a number of years before we retired, my wife & I due to our extensive Catering experience ran a successful business Inspecting Food Premises and acting as "Mystery Eaters" for a number of Major Companies. We also had a similar section where we visited a number of Hotels on the instructions of a number of Travel Companies therefore our reports tend to be precise. Living near Brocksbushes we visited the old setup fairly regular with no complaints but I am afraid to the new premises it will be the first & the last. Service: really bad. Food: we did not get so cannot comment but it did appear to be on the expensive side for a Farm Shop. Menu: Mundane & not covering the customers needs or choices. Would I go Back: Definitely No. Sorry Brocksbushes but you need to spend a lot of time training staff & find a Chef with some imagination with the ability to realise that not all people want calorie & fat laden choices.

Judging by the full carpark, a very busy day but it is school holidays. The new shop has some interesting eats..gorgeous cakes - how to choose? I had a snack in the cafe, again very busy. Beef croquettes and a bowl of fries ( too much for me you need smaller bowls!!!) But delicious. Nicely served thank you.

We went pumpkin picking today 28/10/24 3 days before Halloween. The pumpkin selection was dyer. Most of the pumpkins had been placed there and not grown. When you purchase your ticket, at other pumpkin patches the price comes off your pumpkins at the end; it didn’t. We’ve been to many places and this is common practice but not here. Also the prices were extortionate for the pumpkins. Only two wash stations, which left queues. Most of the staff looked sick of their lives and couldn’t care less. Not impressed at all. If I could have gave no stars l would have. Safe to say we won’t be returning and I will be telling friends not to go. Far better Pumpkin Patches. Brutal review but an honest one!

Waiting for 30 min to take a seat and then 30 min for food and yet watching whilst unmotivated staff move slower than a tortoise to do anything. Tables that could be cleared are stood next to by staff or walked past at excruciatingly slow speeds. Everyone speaks slowly and moves so slowly. You don’t mind waiting if you can see people trying. This place offers so much promise but this is a management issue resolved with staff training and setting some customer service standards. A quick fix or this place will sadly fail.

Nice roomy building. Different foods in the food hall. A good selection of other things to buy. Crockery. Table mats.etc

Simply Outstanding! We popped into the new Brocksbushes on our journey South and were impressed from start to finish. We opted for breakfast which was extremely tasty and great value for money, the new restaurant has a lovely atmosphere and the staff were extremely helpful and attentive. The farm shop and play barn are beautifully done and we can’t wait to go back again soon! Looking forward to getting stuck in to some of the tasty treats we picked up!

I visited the new Playbarn with my 2 year old granddaughter and she loved it! A great play area and a fantastic roomy environment so it was not too noisy. A fantastic addition to facilities for kids in the Tyne Valley.

Lovely place, farm shop is lovely visited the new play barn with my son which is fantastic he had so much fun after a visit to the play barn we went to the courtyard kitchen which was a lovely setting staff were friendly we were seated to a table. We opted for coronation chicken jacket potato and pie and chips. Both dishes were absolutely lovely but I have to say I do think they are overpriced slightly for the portion size espically the jacket potato which was £10 and the pie was £14.

Used to go regular as was a favourite coffee stop, but they are building a huge new place on site,a new restaurant,shop etc,and I know how they are getting their extra cash !! The prices now are crazy ! They have just priced themselves out of the market as far as we are concerned,won't be back again,and the menu is very poor ,service likewise, but staff still friendly. So goodbye to Brocksbushes.

Called in on spec as we had not prebooked but had no problem gaining admission. The web site did actually state low availability but there was plenty of space in the fields when we were there together with an abundant supply of top class strawberries to pick so no issues on that count. The cost of the produce is around £6.50/kg which in our opinion is very good value for money in order to select fresh produce direct from the field. However what does require answering is why it is necessary to pay £2 per person in order to simply enter the fields. I can appreciate the need for a booking system but not to be charged for the pleasure of picking the fruit. A nominal charge for adults only could be acceptable . If a family of 5 attend (2 adults and three small children aged 4,6,8) then that’s £10 before you start - plus an extra 50p to book on line. I did attempt to seek clarification from staff as to why charges were imposed on small children who would perhaps be too young to understand the concept of what they were doing - but to no avail. Perhaps as you can test some of the produce whilst in the fields it is felt that a charge should be imposed for that reason. Thus the produce cost of £6.50/kg is inflated by this additional charge which in our opinion is just a means of fleecing the customers. In all a good experience,especially for youngsters but I would really like an explanation from staff at the centre why it’s necessary to impose extortionate fees simply to enter the fields to pick the produce

As ever the fruit picking was excellent. Quite hard work in the sunshine but overall good value. The cafe is a slightly different experience. It was full by 12.20 and there was a further 30 minute wait even after seated at a table. We were at least warned of this delay but the premises do need expanding and I believe this is underway. We therefore decided to buy lunch from the farm shop and this was much better value. The sandwiches in the cafe were more or less a frightening £8 each. Thankfully there was an excellent generous slice of feta and beetroot quiche (£3) plus a hefty portion of chocolate cake for even less. The overall clientele at the farm is a mixture of grandparents/parents with small children, pensioner couples and ladies who lunch powered there from the Shires by BMWs.

We were staying at a nearby rental cottage and I didn't want to cook meals so we ended up here for lunch. I had cheese savoury baked potato and my husband had cheese onion and mushroom omelette. both came with side salads and a pot of coleslaw. we both had a can of coke. it is nice to be served at our table and i hope this continues when the large barn opens.

As always exceptional food and worth every penny. The salads are always lovely that are served with the delicious sandwiches and the tea is served properly with a pot of hot water to top up your cup!

Stopped for tea and cake but wished we hadn’t bothered. We should have known as no greeting by tearoom staff. Tea was luke warm and coffee poor - cakes very over priced so we didn’t bother Wouldn’t recommend and wouldn’t revisit

First time visiting…last time we will visit. Firstly, upon arrival we noticed the farm shop looked similar to a neglected garden shed. No hello or greeting from any staff members. We went to the tearooms for some lunch. Again, no greeting from anyone. The cafe itself didn’t even have lights on. The menu had limited choice unless you were eating from the kids menu. Once we had ordered we were immediately asked to pay - something very unusual nowadays and always a red flag. Food arrived and was not worth what we had just paid. One pot of tea barely had enough in for one full cup, if you even wanted to drink out of your cup as the ones we were given clearly hadn’t been washed and were dirty. One of the items was a sausage sizzler, and in this case size does matter, as the panini was no bigger than a deck of cards. Apparently cutlery was a novelty as we had to repeatedly ask for a spoon for the soup we had ordered. Food was not worth the money. Service was severely lacking. Atmosphere was awful. I wouldn’t recommend this place, unless it was to someone I extremely disliked.

The purpose of our visit was Pumpkin Picking and there were thousands to choose from. There was lots of parking but plenty of mud too, (wellies recommended). We looked in the farm shop and tea room but found the items were overpriced for us.

I often visit the cafe sometimes with friends but mostly on my own the staff make me feel very welcome and are always smiling thank you will see you all very soon

Have visited several times in the past. I noticed that the prices have increased. There was no sign that the cafe was open. Walked past several buckets collecting rain water from the leaking roof. Wires everywhere, it didn't seem very safe! We entered the cafe and I was trying to show my autistic son the pies that were available in the fridge. We were abruptly told to take a seat and pointed to a table. We ordered and paid immediately as asked. The drinks and cutlery were plonked on our table without any interaction at all. When my sons food arrived (chicken and leek pie) as the waitress handed it over I saw a hair in his food. The waitress took it away, 5 minutes later she came back and gave him what she said was a fresh meal. She said sorry but that was it, not really genuine. Luckily my son had not been put off by this, which I was surprised about. Nobody was interested if everything was OK with our food or anything. Once you have paid that is it. Plenty more places to go in the future!

Always love a stop at Brockbushes for a cuppa and a tasty treat. I was disappointed that items in the cafe were not available as a take out option as we had dogs with us. However I purchased quiche and cheesecake from the shop and 2 teas from the take out truck ...all of which was delicious. Am excited to see the redevelopment and will definitely be back mid us the dogs soon to take full advantage if the cafe !

Wasn’t an option to leave a 0. Have to pay to book to pick strawberries, pay to have a basket to pick strawberries, then pay for the strawberries. Field was empty yet no walk ins allowed. Staff look sick of their lives

So unwelcoming, stopped off on our way back from the lakes to grab a coffee and have a little break from driving. My pregnant girlfriend spent money in the shop on fruit etc and then 2 coffee's to sit outside. She asked if she could use the toilets and was refused as it was for tea room customers only. Shop assistant appeared to be disinterested and it was a burden to do her job and serve the customers. Then to top it off the strawberries bought from shop aren't picked from site.

Family brunch on way to cumbria eight of us.Good and varied menu quality food good service not to expensive. Also has outside play areas for kids and fruit picking if you want to try it.

Don't pay attention to the bad reviews. We had planned to pop in on our way to Center Parcs and were a bit concerned with the recent bad trip adviser reviews, so much so we thought about visiting somewhere else instead. Thankfully we kept to the plans and everything was lovely. Table of 8 with a wide variety of different selections, all the food was delicious and homemade. Staff were all very friendly and accommodating.

Came here with our granddaughter as she loves strawberries,we pre booked online at £2.00 per person and arrived to find it not that busy,the staff member explained where all the fruit was in the field and we made our way to the strawberries, we spent the best part of an hour picking and we were in no hurry as the weather was warm and dry,we picked 2 punnets and these were £12 and then popped and had lunch in the cafe area,the menu is good with a packed assortment of home cooked food and desserts,we got some flavoured milk on the way out and a quick look in the gift and farm shop,we will definitely come back again 😀

After one hour of fruit picking we relaxed in hand very busy tea room. Slight delay in having the order taken. When it was - on a very efficient tablet system - I had to pay immediately. This seems to be par for the course in some establishments, but felt a trifle strange. The restaurant is spacious and pleasant. Service is smiley, the younger ones take the order and older ones deliver the food. Toasted sandwiches were very filling and the small side salad nicely drizzled. The attached farm shop is well stocked and very up market. Don’t sense a credit crunch around here.

This farm shop is very very expensive then some others I have been to won't be calling again the chicken and leek pie was tasty

Never been so disappointed!! To start its looks like a scruffy old allotment building and the leaky roof with electric wires tacked to it was a little concerning, got seated quickly, menu limited can see why they take payment when you order makes you less likely to complain and just leave feeling robbed. However taking money off people when you don’t have their order is unacceptable as happened to next table they had to get a refund straight away- lucky for them 😊 ours arrived service poor waitress just just dumped tray on table no ate or to off load cutlery or drinks. Food horrible - toastie greasy cheese, basic bread not what you’d expect in a farm shop cafe, salad dressing very acidic, crisps about 6, sausage sizzle panini same horrid cheap cheese, nasty chemical tasting chutney. Staff curt, no interaction with guests no standard check back to see if everything was ok, probably avoiding the negative responses. Won’t be back, wouldn’t recommend unless I disliked the person intensely and now have a list of people whose judgement I no longer trust.

We’ve had loads of great farm shop breakfasts but sadly this wasn’t one of them. The eggs were leathery and looked like they had been fried a week ago and warmed up under a heat lamp. The mushrooms were shrivelled. The coffee was too hot. Altogether not a brilliant experience and one we won’t be repeating. Sorry.

I have actually joined trip-advisor having never written a review in order to post this.

My team and I visited Brockbushes farm last week on a two hour sausage making course. I must add that it was a fantastic experience. We didn't stop laughing. Try something different and give this a go! Simply brilliant!

Called one Saturday afternoon. The place was busy, but got a table no problem. However we did have a long wait for our food. We had drunk our coffee before our sandwiches were brought to us.

Really like this place. Rural, cosy, friendly and good food. Regularly travel here from Whitley Bay for lunch. Some play facilities for kids outside and fruit picking in season. Nice to watch birds out of the window whilst eating. Pleasant shop for gifts and produce.

came today as a treat walked into cafe and waited at the counter to ask if they had a table availible to be hollowed at by a waitress from behind me

Con una increíble variedad de absolutamente excelente comida, vino y una extensa gama de quesos, así como todas las frutas y verduras de la granja habituales, curiosidades, y casi cualquier cosa que se pueda imaginar, esta tienda granja justo saliendo de la A69 en Corbridge, merece una visita sólo para investigar. Te desafío a que hacerlo sin ver algo que necesita o quiere comprar, aún si no creo que sería. El resto de Northumberland, Reino Unido es bastante maravilloso, visítalo, es el mejor destino de vacaciones secreto encontrará en Gran Bretaña, la gente es absolutamente maravilloso!

Mi pareja y yo conseguimos un cupón para el curso de salchichas para Navidad. Fue tan divertido. Timothy salchicha era genial, él hizo entretenido y aprendimos mucho, me hizo llegar a lo largo de todo el grupo y nos enteramos de cómo hacer unas salchichas!!

Convenientemente situado cerca de la A68, la tienda de la granja tiene una gran variedad si los productos locales. El día que llegamos puestos adicionales se ha puesto que venden una amplia variedad de quesos que podría intentar. Aunque mucha gente hay un montón de personal para ayudar. Al lado hay un café, que tiene servicio de camareros y camareras de y una gran variedad de pasteles y bonita casa comida hecha. El aparcamiento se llena pero hay un montón de espacios

Annual food Fair and a great pre Christmas treat. A wonderful opportunity to buy bespoke gifts for Christmas. After a lengthy perusal we went for a hot Northumbrian sausage in a wholemeal roll. Totally delicious with marvellous mustard. Yum yum

We came across this place by accident and had to go round a huge roundabout again to get in! It was worth it. The shelves were all full and kept well stocked with delicious fruit, veg, cakes, snacks, gifts, dairy, meat etc. Staff were friendly and helpful. The cafe was excellent, proved by the amount of customers. Food was good and just what we needed, at reasonable prices. A box was provided for the delicious banoffee pie that was too big. Loads of car parking. Toilets. Easy access for all. An excellent discovery.

Después de pasar un día en hexham decidimos pop aquí para el almuerzo. Aunque estaba ocupado, nos sirvieron rápidamente por un personal muy amable. Había una buena variedad en el menú, y los precios no estaban demasiado mal. Había una buena selección de pasteles, así que cogimos con nosotros. Eché un vistazo rápido a la tienda, me pareció que algunos de los artículos caros. La tienda de la granja y bebidas de alimentos producidos localmente, y había una buena elección. Vale la pena una visita si pasar, volvería en el futuro.

Llegamos hoy (Miércoles 24) esperando la preciosa recepción tuvimos hace un par de fines. Por desgracia nos vamos a ser enormemente decepcionado. No amable saludo en el momento de la llegada, la chica detrás del mostrador y las dos mujeres nunca más viejas reconocer nuestra presencia. Esperamos un tiempo considerable para ser recibidos con una grasoso saludo a tomar nuestra orden.

Called in with my family on Sunday and had a lovely homecooked Sunday Dinner. This is a busy cafe and always popular. Warm and helpful waitressing staff and lovely fresh food. Will be back soon!

After attending a clinic in Hexham, I often stop here for lunch as it is a welcoming farmshop with beautiful cakes (too good!) in the cafe area. The staff are friendly and recently changed the ordering procedure which has made the experience much better. Food is freshly made/cooked for each table and there is an extensive menu for a small farmshop cafe! In the summer there is an outdoor seating area which is very pleasant when the sun shines.

Been a few times; I agree with other writers, its not as good as it was; less choice in the shop. BUT.. the home baking is extremely good; its bound to be a bit pricier than mass produced stuff bought in. The coffee was OK, but I've had better (I like a Flat White.. they do a Latte here with 'extra shot for 10p'). Over-all though its not expensive. The car park is massive.

We arrived for a breakfast and sat in the room next to the Christmas tree, no one was there when we arrived, after a few minutes two other couples arrived and a family of 4, the waitress came in and said " ok who is first ? " I put my hand up but was ignored and the two other couples were served before us, when she finally arrived I ordered two breakfasts but we were not asked if we wanted white or brown toast, we don't eat white bread but were not given a choice like the other people were, also if we wanted any sauces etc ? again like the others were asked, the bacon was salty and tough egg overcooked sausage full of fat, coffee was weak and watery, my husband went to pay on departure and could not pay because the waitresses were too busy talking amongst themselves !!! finally he paid and it was over £10.00 ! we still have the receipt.never will visit again.

Visited on the 23rd of December just to see santa. It was a brilliant experience for our children. We were met by a cheery elf (didn't catch her name but she was jolly and friendly) and Santa spent about 15 minutes talking to our children, unlike some places where you feel like you are being rushed out ready for the next child. You also get reindeer food and a 'grow you own Christmas tree' as well as the present (modelling clay in our case)It was quite a long wait to see Santa, would recommend pre booking and getting there about half an hour before your time slot. The shop had some really nice Christmas decorations for sale and the toilets were clean (didn't eat in cafe so can't comment on this, though it was very busy at 1pm).

It has been a while since I have visited Brockbushes farm shop and restaurant . It is situated on the A69 approx 3 miles from the historical town of Corbridge. In the summer months this is a great place to go strawberry and fresh fruit picking . The cafe serves a fine selection of homemade cakes and scones. You can also chose from a range of daily specials like soup and toasted sandwiches. They also serve Gluten Free bread and cakes for those who follow a gluten free diet. The majority of staff are very friendly especially the younger members of the team however I feel the more senior members of the serving staff require further customer service training. While the premises are very clean the pine tables and pine chairs now look rather dated. The use of a simple white tablecloth and cushions plus fresh flowers on the tables would greatly improve the eating experience. All in all, the food served here is of a good standard although waiting times can be a little long. With a little more imagination from management , staff training and a minor refurbishment to tables and chairs this establishment could greatly improve.

I have been many times to the coffee shop and have always enjoyed the food there, especially ther cakes! The queues can be long at busy times but the staff are always friendly and helpful. There are often special events on which are nice for families.

There is something for everyone at this farm shop, fresh fruit and veg' delicatessen, gift ideas etc but some things are a little on the pricey side. Behind the main shop are fruit growing fields which would be lovely to see in summer.Car parking was ample on the day we visited.

Came here with the family & we left very disappointed . Overpriced would be a understatement .. try elsewhere .

I wasn't able to visit the restaurant or the Christmas Fayre on Sunday15th November as the car parking facilities were dire. When we first arrived a man was directing traffic along the road. We ended up going out the exit as no spaces were available. On the way out we noticed a field with cars parked and plenty of space. On entering Brocksushes for the second time we asked the person directing traffic how to get to the field. All he said was we would have to wait for a car leaving before we could get a space. So we continued along the way he was indicating and found ourselves going out of the exit again. It would have been helpful to have a sign before the entrance to say the car park was full. Normally place with events have a few different people who direct cars to available spaces. I have gone to their Christmas Fayre every year but won't even attempt to go next year. There are plenty other events to visit.

Visited the cafe on sunday.Dont think i have ever enjoyed the dining experience here over the years but it just gets worse.Staff like zombies and in need of major uplift.Savory pies nice but an unwelcoming negative vibe place.

Have been before but they have changed their system and you now pick a table and a waitress takes your order. Before they had a queueing system which could be long at times as they also served your drinks whilst taking your order. This is much better. Food, as usual, was excellent.

Booked for the pumpkin patch ride for my 5 year old. I booked online some weeks ago at a cost of £5. As I had to go as a parent, and didn't want a pumpkin, I wasn't expecting to have to pay for me, as this is a kids event. However, on arrival I was told that I would need to pay £5 too to ride the 'tractor'! Fair enough, a nominal charge to cover costs would be fine, but £5 for a short tractor ride is a bit steep, I didn't even get a pumpkin!!. Kids need to be well wrapped up as exposed to the elements, sang songs and helped the good witch get rid of the bad witch. It is purely for kids, just a bit peeved why the adults have to pay the same to supervise! Won't be going back.

Since being taken to Brockbushes by a friend earlier this year,we have had a meal there everytime we have travelled to Newcastle upon Tyne. The restaurant is always busy, as is the ajoining farm shop.There is always a good selection of food on offer, which is of very good quality and plentiful helpings. A great stopping off place when travelling from South Scotland to Newcastle upon Tyne.

Once upon a time is a good place to start. It used to be a lovely place to go for business and social lunches but no more. Please please clean your toilets. They are filthy. The dining areas aren't much better. Table service seems in control now but I feel the lovely farm house atmosphere is now long gone... Ohh yes and the food is average compared to other wonderful eating places in Corbridge...

We have been to Brockbrushes a number of times over the years and have always enjoyed the food. However, on the last two visits we have noticed a decline in the standard of food in the cafe with the new owners. Visited in August after a day out. Four/five members of staff in cafe were busy behind counter moving cakes etc around the display cabinet, but no-one available to clear the tables. After waiting for a while I went to the counter to give my order only to be told someone would come to the table to take it. Waitress came with our order and put the tray on the table and walked off. My daughter ordered a trifle and it was just a great blob of mess. The fresh fruit was OK but she left the rest. My 'homemade' scone was rubbery and had no taste but it did stick to the roof of my mouth. Didn't finish it either. Tea was OK but coffee was not finished. Vowed never to go back.Next time I'm in the area I will drive another 5 minutes into Corbridge and go to one of the many lovely tea rooms there. Play area is sad.

Just why I was persuaded to visit here for coffee is anyone's guess after experiencing the WORST cappuccino ever a while ago. But, hang on..the newly displayed signs in the car park of "Pelican" brand Italian coffee with pictures of beautifully frothed latte in posh cups would be enough to persuade anyone. So, in we went to order which was a debacle in itself.We all sat in the area inside which is just before the main cafe doors and I went up to the counter to be met by a frosty faced girl who told me I couldn't order there as I was sitting outside. I pointed out that we were INSIDE the same building under the roof but she waved at me to go and order at a till over in the shop.So I did. Only to be told they knew nothing about it. The only till to order from while you sit in this particular location was an unmanned one hidden beside a pillar. So, third time lucky and another thoroughly miserable woman took the order. It arrived at our table served by a young lad who looked as if he didn't want to be there either. Then there were no cups for the tea so had to seek those as well. The staff are generally so miserable here, at least in this cafe.And did the Pelican Italian coffee arrive as in the picture? No is the answer to that one. Coffee making is not rocket science but they still can't get it right here. It arrived in the same old cups resembling scalding tasteless froth less dishwater.So if that's the way you like it, you'll love it here! Never again.

We always visit when we go to Hexham and today dropped in on our way back. We have always had good food and so did not expect any different. Before ordering I visited the disabled toilet and I firmly believe if the toilets are kept clean this sets the standards. Today the toilet was seedy and ill kept the extractor fan (no windows so vital) was filthy and the rest of the facility was grubby. Would this set the tone I believed not and therefore we ordered our meals. Immediately what became apparent were the flies that were in abundance and this made us begin to think it was strange in October to see so many. There was an electric bug killer in the cafe but only one third was working - could this be the reason why we were continually buzzed by these pesky things and this was not conducive to looking forward to our meals. Anyhow the meals arrived and things just went from bad to worse the flies did I not desist and I began to fell decidedly queasy. Then just as I was about to take a bite of my sandwich a fly landed on it! I quickly put it down and then the fly proceeded to walk over the other half. That was enough and 95% of the sandwich went uneaten. When I paid the bill the waitress saw the uneaten sandwich and asked if everything was OK and I replied certainly not especially when the flies contaminated my meal. I expected in the very least an apology but there was nothing so we got up and left. Will we be going back, will we recommend it most certainly not! We will have to look for another place to stop off at.

From time to time I use the café for a cup of coffee accompanied by a piece of cake or even the occasional meal. Whilst I have never been disappointed the experience is not what one which lingers in the mind.

Been coming to Brockbushes for years...however the last 2 times I have been, we've had a 30-45 minute wait for food!Once the food eventually arrives, it is lovely and tastes homemade. But they really need to quicken up as it's not the busiest cafe in the world...there really is no excuse!

We stopped off for refreshment and a look in the farmshop. Decent enough cafe with pleasant staff on board. Clean enough but a bit haphazard in style.Are we inside or are we outside? A bit of a strange set up.Like a shack with style. The shop has quite a selection of foodstuffs which we have sampled in the past but rather pricey for the quality. Not a place where we would feel tempted to sample a cooked meal mainly because of the not so pleasant surroundings. A little imagination required I think in regard to ambience and overall presentation.

Stopped here to have a look at the shop and bought a few items, way overpriced, but good local produce.I also went into the cafe for a coffee and scone. Food and drink were fine and staff were nice. The problem I have is with the actual place. Dirty, old, and worn out. Cheap dirty carpets, spiders and flies everywhere, tables worn then and desperately need a stain or varnish. Not good. Doesn't look good or at all appealing - sort it out. Charge that much and you need to think about reinvesting into the place. Wont be back until you clean the place up.

Great farm shop and 'pick your own' strawberry fields. Some lovely fresh produce and tasty foods. Our favourite being the Key Lime Pie

I have never complained about service in a restaurant or cafe before but today I did. After arriving at Brockbushes mid afternoon, we sat in the fairly busy cafeteria inside. 2 tables of people who came in after us were served before us. We ordered 2 sandwiches and two hot drinks. The hot drinks arrived 30 minutes later and 45 minutes after ordering we still did not have our sandwiches. I stood to go and ask someone what happened to our sandwiches but sat down again because my daughter, who is also a part-time waitress, felt awkward about the situation. However one of the waitresses saw this and went to see what had happened to our sandwiches. She immediately returned with them. When paying for the sandwiches I decided to mention what poor service we had received, something I have never done before. I made it clear to the permanent member of staff at the till that I didn't hold her personally responsible but I felt that Brockbushes should be aware of this poor service. She made the excuse that many of their weekend staff had gone off to uni and they had 5 new members of staff. There was no apology but she said that I could speak to her boss about it. I just asked her to pass on my views. I wasn't angling for a deduction in the bill.This was the first and last visit I will be paying to this establishment.

Conveniently located just off the A69 roundabout Brockbushes is primarily a PYO fruit farm but we needed a coffee stock. Having seen the homemade cakes on Twitter we were drawn to the cafe to taste them in person!The cafe is looking a bit tired and very cluttered but the cakes certainly didn't disappoint. A counter full of homemade cakes, gateaux, slices and traybakes. We picked which one we would have and then found a table. There's a hand written sign sayig it is table service which is a bit confusing as it is laid out for counter service and the sign is by the till rather than the door. You also need to stop at the counter to chose your cake so essentially you created a small queue before you found a table.However once we got seated we were served straight away by a waitress but then it seemed to take forever for our order to come. There were plenty of staff behind the counter and lots of orders being laid out on trays but it must have taken over 10 minutes to make 2 hot drinks and cut two slices of cake. None of the staff seemed to have a designated task so everyone was bimbling about on all of the orders. It pained me to see as I used to be a restaurant manager and front of house always works well if everyone has designated jobs and then extra flexibility if someone gets swamped.When we got our order and tasted our cakes they were to die for. Each slice was so large it could have fed a small family and they were mosit and tasty. In fact the cakes were so huge we actually skipped lunch that day as we were so full! Oh and each slice was only about £2.50 which is stunning value for the size of the portion.It would be perfect if they could give good table service or run a counter service swiftly.

Friendly staff serve good home-cooked food at this large PYO, farm shop/cafe. Nice outside sitting area looking out over fruit fields where you can pick-your-own. Lots of events and activities throughout the year means the place is always evolving and up to date. Conveniently situated on roundabout on A69 near Corbridge.

I suppose it was the end of the day but entered into a tired looking restaurant in this farm shop to be greeted by a sign stating waitress service, please take a seat. We sat at a table and did not have a menu so had no idea of what was to eat. The waiting staff were numerous but more interested in setting tables and clearing away for the day rather than meet and greet new customers. Eventually a member of staff wondered over and stated 'oh you don't have a menu' and then presented us with one menu between three of us which had seen better days if it were kicked around a school playing field. The staff member then left us to decide when we only required cake and tea. The cakes were home made and looked delicious. However the staff were still milling around us and ignoring our obvious signs of wanting to place an order. After five minutes a staff member wandered across, yawning and asked what we wanted to order. We placed our order of tea and cakes which she took without any eye contact or welcoming banter. About fifteen minutes later the same waitress came across with our order and 'dumped' the tray on our table and walked away so we had do disassemble the tray and put the tray on a seat next to us. Overall the food was good but the service needs to be rectified. The building and general decor is in need of the investment as it looked very tired ( as were the staff). This place needs to improve somewhat as this area lets the experience down. With investment in staff customer training and some work upgrading the decor and furnishings would reflect a better eating experience.

Visited the cafe last week about 4 o'clock in the afternoon. Still fairly busy. Girl on front counter friendly and helpful, waiting staff not so much. Good prices and tasty food - service (slow and not particularly good) let it down.

A good display of farm foods and deli type stuff - also wines. An adjoining café useful to have a rest during shopping. A good place to buy gifts - particularly in December I remember, when the displays are extended with the addition of marquees. Vast area of on site parking. Useful location adjacent to a roundabout on the A69.

plenty of parking, farm shop looks like it had a good range.£1 per person to go into picking fields, £1 refundable deposit for basket.Good signage telling you availability of different fruits before you pay to go into field and staff helpfully informative (was told which bits of field had had least traffic that day and that while we might have to rummage under leaves was still plenty strawberries ripe to pick. Was also told that because availability was limited we could mix fruit if we wanted for flat price)Picked 500g quite quickly - £2.05 and they tasted amazing : )Swing set for little kids, charge for bouncy castle and big inflatable slide (£2 for 5 slides)Daughter recommends the chocolate ice cream (from local ice cream maker)

I visited this place 8 weeks ago and was surprised how rude the restaurant staff were, but I thought rather foolishly that it may have been a one off so decided to give it the benefit of the doubt and paid them another visit. It would be fair to say the woman in charge of the restaurant till must have had a charisma bypass and was truly the most obnoxious person I have come across for a very long time. The service was chaotic as there were 2 separate service points one for indoor dining and one for outdoor. The wait for our food order was interminable but the worst was yet to come.Just before leaving I decided to visit the ladies. Whilst I was washing my hands one of the kitchen staff, still wearing her apron, came in with a bucket of water an said "which one's blocked" I could go on but I won't. Just to say I will never be going back to this establishment.

We went strawberry picking but note strawberries and other fruit are very limited. Friendly staff good prices for the fruit and experience only ha to pay 1pound for the basket. There were inflatables there, bouncy castle and slide £2 for children to have a turn. The cafe food looked delicious savouries and large cake selection I didn't try as had a picnic but would recommend on the visual basis !

Visited today. My party spent over £20 on average food at high prices. The hot beef stottie came on a tiny plate with a sprinkling of the type of crisps at the bottom of a crushed bag, the most boring, small and unimaginative salad. It was obvious that the owners restrict the portions in order to maximise profit. It should have come with chips and say Coleslaw for the price. Th'dessert special' of a rubbarb custard flan was a small wedge on its own for £3, not even a small blob of cream or anything to liven it up. Overall its very ordinary fare and what's annoying is a decent chef worth his salt would not allow that. A place I will not be returning until the catering team sort things out.

Busy, in fact overwhelming in shop and cafe. Yet slow service did not help. Assistants were disinterested in our purchases and urge to hurry. The so called Northern friendliness was not apparent here, more a sort of snobby reluctance to help.The prices were extortionate, even compared to London. I guess here we are really captive as you are parked up and ready to spend money so they assume you have the time.

Visited cafe after Northumberland sausage making course. Cafe was v busy but staff appeared to be managing well. Amazing snickers pavlova, in fact huge piece. Pulled pork sandwich was also lush. Definitely recommend a visit for lunch or coffee and cake.

We are regular visitors and we always find the staff so friendly and welcoming.Their coffee is worth going a long way for and there are free refills.There is a wide selection of cakes,gataeux and scones.They have recently introduced a table service and though there were initial problems it now works efficiently.We ofrten use the farm shop and though people may complain about prices we invariably find it great value for money.Try their frozen meals they are excellent

Took Grandchildren to pick Strawberries on a Sunny Saturday afternoon,paid £1 each plus £1 pound for Punnet (£5 in total) for entry - no metion of there being no Strawberries left to pick,spent 20 minutes looking , as were about 100 other people. Returned to kiosk and complained and received return of money paid and were informed lots of people have been picking therefore they must have all gone and there should be more ready next week!

Very disorganised running of a sweet cafe. There appeared to be lots of staff running around, but no-one knew what anyone else was doing. One lady had to ask for the bill 3 times - eventually giving up and coming to the desk herself to try and pay. We waited ages to get served. As soon as we had there were then staff queuing up to try and take our order again. A waitress said grumpily that it may well be a 30 minute wait for food - a panini and scones. It turned out only to be a 10 minutes wait. Food was ok, but unfortunately clouded by the totally chaotic serving style. Shame.

I visited here with my husband and we enjoyed the strawberry picking for about an hour before heading to the tea room. I had purchased a voucher for the tea room which appeared to cause some confusion when I wanted to use the remaining balance to buy an ice cream but we got there in the end... They could do with working in the voucher process! The food was nice although dos take 45 minutes which for a toastie is a tad excessive but all in all it was a lovely afternoon out.

Big sign PYO raspberries, none ready till next week! Looked around the nicely presented shop and was horrified at the prices. Small piece of quiche £4.95, punnet strawberries 3/4 full, not enough for 2, £2.50. Smacks of rip off.

Excellent Lunch, and the homemade cakes are excellent have a large selection on display and always had a major decision to make what one to choose.Great service also.

A good place to stop off for a coffee or tea if you don't mind being tempted by the local food and produce, ice cream and pick your own!

A very popular cafe situated within this busy Farm-shopping complex. Freshly cooked food with locally sourced ingredients make this a regular haunt for locals and visitors.Free parking and the temptation to do some shopping whilst you are there makes for a winning combination.If there is a downside it is that the cafe can get very busy.

Jedes Mal, wenn wir hier Urlaub machen, sind wir bei Brocksbushes. Ein schöner Farm Shop, wo man sich in ruhe umschauen kann und dann gibt auch immer leckere selbstgemachte kuchen zum essen. Auch andere Sachen, wie z. B. selbstgemachte Quiche (die auch verkauft werden), kann man im Cafe verzehren.

Visited here today and had the two course lunch special at £8 something per person. Pie, potatoes and peas were nice but just not worth the money. Decent slice of pie, 4 tiny potatoes, spoonful of peas. Took ages for food to arrive, other customers were complaining about this too. Lemon sponge/gateaux was the dessert. Won't be back as I just don't think it's worth the money for what you get or the surroundings. Also to buy for example, a slice of toffee meringue, they charge £4.10. You can buy a large whole one for £3.99 in the farm shop.That's some mark up!

The cakes & puddings here are amazzing!. And the farm shop wonderfull!.. Unfortunatly on my visit there were no fruits left to pick :( but better luck next time!... A fab place to visit verry cosy

Nice little coffee shop, excellent array of cakes, friendly staff, reasonable prices.Worth having a coffee if you are shopping at the farm shop. Toilets could do with a bit of a makeover

Went to Brocksbushes for lunch for the first time today after shopping there for years. Had a really great experience with friendly staff. The waitress was lovely and completely accommodating when we chose to move outside. My Mam ordered the pulled pork, which they had unfortunately ran out of, but the chef came out personally to apologise which I thought was a lovely gesture. Would highly recommend and try the caramel milkshake!

We stopped here on the way down from Scotland for a break. The coffee was frankly nasty and I foolishly chose the cheesecake. This sickly confection appeared to be a cheese free zone with a black cherry top which was gluey and tasteless and the bottom unpleasantly oily. The effect on my system is still with me two days later. There is a new system of waitress service but it is still slow. hopefully it will be better when they are used to it. I will not be returning to find out.

1st visit and will defo be back, amazing farm shop and lovely staff, spent a fortune in shop but well worth every penny, stayed for coffee and breakfast and couldn't fault food, a coach had arrived which ended up with a large queue and quite a wait to get served but food was worth the wait and the coffee was one of the best we have ever had... yes there are some bad reviews but I believe in finding out for myself as we aren't all the same and as someone who has been in catering/retail management for 20 years I feel brockbushes have it almost perfect, for us it is now going to be a regular visit to get fresh bread and fruit and veg, it maybe an hour away but for us its worth it...

As I mentioned in a previous review, we have been coming here as a family for many years. We visited yesterday, and I stood in a (not very long ) queue for over 25mins before I was served. When our order was finally taken my toasted sandwich took a further 15 minutes, by which time my family's cold food which was given to me on the tray was all eaten, and the tea was all drunk. The food here is pretty good - the sandwich when it finally came was one of the best I've had, and the cakes are amongst the best you'll find anywhere. I have been here on a quiet day during a week when kids are at school etc - and it's fine. But on a bank holiday avoid this like the plague. There were plenty of tables and the queue wasn't long. The staff are just UNBELIEVABLY slow. I cannot recommend a visit until this is given attention. Prices are ok and yes it still needs sprucing up, but quite honestly I think they need to temporarily close and address these serious issues while they still have customers. Please if any management or staff are reading this - take note!! Read the other comments - I am not alone in this. The staff could be a bit more cheerful too!

Great activity for the whole family. Took my grandchildren to pick strawberrys they had great fun. Coffee shop really nice but a bit expensive if there's a few of you.

Lovely homemade display. Served food not the same. Overpriced and your made to.feel an awkward for being there, got funny looks because I requested some extra napkins. It'd be expected single dad with two small boys.

Well worth popping in if your near by, quality food and merchandise on sale. Great to see that they support local products.

Visited yesterday with my friend and her two small children, I won't be going back! The staff were rude when we ordered and after 40 minutes we still didn't have our food, I went up to the till (where I had to queue again) to let them know our food hadn't arrived, there was no apology from the lady on the till, she just looked at me and walked off into the kitchen. It turned out that our order had been lost so she did then say sorry and they would hurry it through. We were offered a free drink each while we waited which we accepted but it didn't arrive! Food did then come quickly, it was ok but nothing special. Overall, the staff don't seem to care what service they give and you almost feel like a nuisance for being there! I had heard bad reviews from friends and family but I do prefer to make my own judgement, turns out I should have listened to them.

Arrived at Brockbushes and headed straight for the cafe. When we reached the till, we were asked what table we were sat on....which we weren't because we were queing? When we told the assistant this we recieved a sarcastic reply about the sign beside the door on our way in. On further inspection, the sign instructing you to find a table and then come to the counter was small and partially obstructed. On a warm day, when you are not wearing a jacket, i find it insane that customers are expected to leave their bag to come to the till....i doubt they would take responsibility for stolen belongings. When you find a find a table, you expect a member of staff to come to you. Not the other way round. When we eventually ordered our food, our drinks were brought over. She asked why we hadnt collected a tray, uhm because YOU are bringing us the food, we don't have anything to put on a tray?....she then left and brought back a coaster each on an otherwise empty tray, I'm not sure why. Overhead other customers complaining about this system as welll so we know it's not just us, several friends said the same when i asked them when we returned home.However, when the food arrived - delivered by a lovely, friendly and polite girl and on a tray too - it was hot, fresh and delicious. The lattes were awesome too! Fabulous flavour, just the right strength. Well worth the drive, the wait and dealing with the rude woman on the till who seemed to be acting deliberately difficult. Farm shop was VERY impressive as was the gift shop. Beautiful products! Will visit again but hope i recieve better service in the cafe. Would give 5 stars in an instant if not for the service. If you go PLEASE try the snickers latte.

Dear Tripadvisor, There seen to be two Tripadvisor entries for Brocksbushes, the other one being 'Brocksbushes farm shop and restaurant' where I have just done a review. Can I suggest that they be combined?

We were taking the sausage making class with Northumberland Sausage Company, so naturally called in to see what was for sale. We decided to have lunch after the class and my friend had a jacket potato with cottage cheese and pineapple, I had jacket potato with tuna mayo. We both had a diet coke and the bill was 12.20.the potatoes were baked in the oven not done in a microwave, the fillings were plentiful, even though the cottage cheese option was not on the menu - although it was on offer as a sandwich the waitress was happy to arrange it. I must admit that the mayo was lacking in my filling however it was still enjoyable. a small side salad - differing leaves and three cherry tomatoes which were going off on the very top - and a strange beetroot type slaw.There was plenty of choice on the menu and prices very reasonable. Will have a lunch here the next time we visit.The farm shop very good and an excellent array of cheeses.