British Oak Public House in Dudley

Food was cold, and then nuked in the microwave, when I sent it back. Really gone down hill since last visited. We won’t come back again as it was a bad experience, glutton free options weren’t very good

Lovely food and really friendly service. Pub looks great since refurb and the fish was beautiful. Will be returning soon

Nice venue and pleasant staff and varied menu. I ordered the fish and chips. It was ok but the fish was more like you buy frozen from supermarket. No fluffy batter but just stodgy. The jacket potato was obviously a microwaveable one which was disappointing. Better quality food, rather than convenience would be appreciated.

Have a great night at the British Oak last night. Food and beers were great. Lisa the manager was very helpful and attentive. We will definitely be heading back to the Oak very soon.

Went in there with a few family and friends. The atmosphere was absolutely great!!!!Staff was so friendly and helpful and the food was amazing!! I would definitely recommend. Well done to the Manager and team as was by far the best!!! We will definitely come again ☺️

Yesterday we decided to give the British oak another try as we heard there was a new manager so we went in and what a difference I was overwhelmed the service and the extra mile the staff go to we will be coming more often as I would like to try an evening with entertainment Wr will definitely be back thank you to you all

The staff were amazing and the food was fantastic! Will be returning for sure. We have recently moved to the area and this will be our new go to place

This pub is fantastic for families, had a lovely family birthday meal, lisa and staff went out of there way to make it enjoyable .They even brought the cake out to us singing happy birthday ,we will be going again highly recommend it .

We had voucher for 30% off which were told couldn’t use as only had a picture on the phone - needed an email . We have used these vouchers many times before in other Marstons Pubs with no problem. So ended up paying full price.After waiting about 30 mins for meals one of us is vegetarian and the cheese and leek pie we ordered came out as chicken pie. My finance had eaten his meal while I was waiting for mine. Not very good experience all round .

Visited over the weekend and had a fab visit. Food was good, good portions and good service. The staff were friendly and very helpful. It was really busy but there was nothing that seemed too much trouble. Will definitely be returning and taking more family and friends with us.

Love the food always hot 🔥 and staff are always friendly 😋. The grandchildren love the play area..refurb has made this place welcoming and welcoming xx

Been there several times since refurbishment the foods been great and so has the atmosphere 👍👍would really recommend it 🥂

Really friendly staff who are so helpful and obliging Food was promptly served and of the quality that you would expect for the priced paid

Unfortunately we were very disappointed, we waited an hour and a half for our food and had to ask on numerous occasions how long, to be greeted with a not so helpful waitress who proceeded to force us to use the app that didn’t work, quite rude and unwelcoming. When the food finally arrived, it was awful, chips were so hard they flew of the plate when trying to get a fork in them, crispy chicken was so hard it broke in two when I tried to cut it. Bad experience won’t go back, so disappointed.. ☹️ Not only us unhappy, few tables around us felt the same, one couple waited 50 minutes for a bottle of wine to be bought to their table.

Booked table when arrived told to sit anywhere with reserved ticket waited 20 minutes no service because we couldn't scan bar code left went somewhere else for food and drinks disappointed

Μαζι με μια ακομη οικογενεια επισκεφτηκαμε αυτο το εστιατορειο.Δεν ηταν κατι το διαφορετικο απο τα συνηθισμενα αγγλικα εστιατορια. Ειχε μεγαλο χωρο στάθμευσης και χωρο διασκεδασης για τα παιδια τον οποιο λογο καιρου δεν χρησιμοποιησαν.Σε γενικες γραμμες κατι μέτριο.

We used to come here all the time but I have to say that the service and food have not been the best, we’ve had food cold, late meals and when we ordered fish and chips with garden peas it came with mushy peas. We asked if we could swap it but the young girl walked off and brought a pot of pea’s over but why couldn’t she take the plate and give us a new one. Really disappointed at the moment with this place.

My wife and I were in the area so popped in for lunch, were early place not over crowded. Service was good, friendly and helpful, we both chose the main menu beer battered fish and chips plus tea and coffee respectively, very tasty and much enjoyed, having been before with local elderly church group was aware of the standard and was not disappointed on this occasion either. Will be dropping in again.

Absolutely oblivious bar staff, no rush to serve, not paying attention to who’s next, then when questioned, blamed me for not grabbing their attention, then said I’m not the only person at the bar... which was true, except I’d been stood there for 10mins and he completely bypassed me, little girl working behind the bar also instead of helping or making him aware, just kept saying it’s busy and finding excuses instead of apologising. The fact they served 3 people with me, then skipped me and still didn’t accept they made a mistake is proof of genuinely unthoughtful staff.

Warm and welcoming with a varied menu and carvery.Been twice recently.Had food the first visit & cappuccino the other.Friendly staff and prompt service.

Visited the british oak on 14th November for a family meal on the 1st anniversary of my moms passing. 18 family members. The food came out very quickly and every ones meal was perfect. Cannot fault this pub . Staff very polite and efficient.

Me @ my wife visited on saturday teatime pub was very busy quite a few big parties eating but saying that we didn't have to wait that long for our order food was great piping hot my wife had the hunters chicken @ I had the Yorkshire stack very good portions bar staff @ waitresses very friendly my only gripe was people propping the bar up had to push your way in to get served but saying that will definitely return again soon will have to try the Sunday carvery next time

Had another enjoyable carvery we were served by a lovely young man called Sam on the bar good selection of gins and chatted to a kitchen lady we are assuming a chef not sure of her name ( very brighty coloured earrings and shoes extremely long hair) she was also lovely and they seem happy in their jobs, roasts were cooked just like at home, roast potatoes very nice plentiful too, we will look forward to coming again, waitresses were also accommodating

Always friendly and helpfull staff we visit often. Always have a good meal.paul and wendy always very accomodating

Went out for family meal, staff where helpful and nothing was to much trouble. Food arrived hot, tasty and in good time, couldn’t fault anything

Nice food and reasonably priced. Great play area for kids and plenty of outdoor seating. Most staff are friendly and helpful.

Been to the British Oak several times. Management and staff are really friendly Paul and Wendy managers especially make you feel really welcome. The quality of the food is amazing for the price. Will return to try their steak night!

We have visited this pub/restaurant many times, we popped in for lunch that was very nice well cooked steaks, and and found that they have had a recent refurb which looks fab, great. Wide selection of drinks helpful attentive staff, we have also had the carvery before which is also well cooked and well priced, we will be visiting again in the very near future. Well done British oak!

Had good times and bad times meals need to improve and so does the manegment the staff were great very friendly

Had a lovely lunch with my husband and sister in law. Very friendly polite staff. Food served quickly and hot. Will definitely visit again.

lovely warm welcome food was lovely staff realy helpful realy family friendly place to eat cant rate this place enuff lovely carvey served every sunday

Dame in on a sunny afternoon with my business partner to do some work and enjoy a cocktail we ordered 2 Bahama breezes sounds lovely but was certainly not! An older bald man served me at the bar, he was flustered and rushing round he did not use the correct glassware for the drink making the drink very very strong only using a half pint glass with ice in also to make a cocktail, and real bartender would know the correct method to prepare and serve a drink and this man did not, won't be returning

6 of us enjoyed an excellent and good value for money, Christmas Fayre menu last night at the British Oak. It was very busy there, including two large parties, yet the service and food could not be faulted. Well done Michaela and the team!

Went with friends for Christmas meal, the pup was packed which may have had a bearing on poor quality of cooking, roast potatoes were soft not crisp on outside, sprouts over cooked and turkey dry, however the staff were efficient, helpful and very pleasant. Surroundings were warm and homely. Will go back and give them a second try when they are not so rushed serving so many customers.

Very pleasant meal at the British Oak for a family birthday. Food was served hot by a friendly, efficient waitress

We experienced a very enjoyable Sunday Carvery at the British Oak prior to our long train journey back to Scotland. Food was really nice and restaurant was good and service was very adequate.

My Wife ordered a 8oz rump, medium rare steak & it was doubled, up so an extra £5.95.

Visited here on a few occasions and I must say I have never had a bad experience we have visited for food and just for drinks. Food is lovely and well portioned there is things for the kids to enjoy and the staff are friendly and polite.

Visit here regular with my young family and we love it. Great food with even better service. Staff are very welcoming and the place has a very friendly atmosphere. Also a vey nice outside area with a very nice little park for kids. Great pub.

Last minute decision to visit last week and was glad we chose here. Haven't eaten here for a while and was not disappointed. Ordered food and drinks which was reasonably priced. The waitress who served us was very friendly and nothing was to much trouble when asking. Outside my son enjoyed playing on the play area which was lovely to finish off the day sat outside with a drink watching him play in a safe environment. Won't wait so long to visit next time.

Been in today to a lovely warm welcome. Everybody happy to serve you. The pub was warm and cosy with an array of different people. Ordered the carvery’s and what a delight to have. Lovely hearty well cooked food. Would recommend to anyone looking for a good pub meal.

I always visit here for food with the family, can't fault the place. Excellent staff where nothing is to much trouble. The food is great value and we always leave very happy. They also run many family events, such as a kids Halloween party and breakfast with Santa. This is nice to see as there's not many pubs left that are so accommodating with the children. They have a good selection of drinks on offer and the pub is looked after very well. The play area outside is excellent as well. If you are looking for a family friendly place, excellent food and welcoming staff, I wouldn't hesitate in coming here.

We regularly use the Oak to eat as a family. The service is excellent, friendly staff and nothing is too much trouble. The food is brilliant, excellent quality and reasonable prices. Puddings are very generous portions and very tasty. We have also had the carvery on numerous occasions, selection of meats and veg, again very good value. The pub has an excellent family friendly play area, nothing compares in the area, so brilliant for families during the summer. Overall highly recommend this pub for families and couples and we look forward to continuing to come here.

The place is clearly under staffed. This reflects on the service at the bar. One on drinks whilst one taking food orders. No wonder people choose to drink at home nowadays. We had a party of around 25 of us so the food orders kept coming out at different times. The young girls serving us were brilliant but it’s so clear to see they need more staff. The prawn cocktail starter was horrid. Prawns should be pink not grey. The steak was like rubber, chips were over cooked. Everybody else said the food was poor too. We normally complain and get a replacement but it took so long to bring everyone’s food we just left it. We just made sure the grandchildren got all their meals and were happy. On the whole, very poor and will not be going back

Despite being busy the and informed on a 25 min wait the food arrived in 15. Good looked amazing and tasted even better. Would definitely recommend to family and friends as the mangers are superb with children and all the staff are more then happy to help.

Awful awful food. Burger was so hard and burnt. The chips were overcooked and the staff attitude was appalling. Even the drinks were bad from the taps. Do not waste your money here. The kids meals are disgusting too.

Visited with my partner and daughter tonight for the first time and safe to say will be the last. All 3 of the meals were horrible. The chips were burnt and hard, the burgers we had were burnt and solid to chew and the bacon on the burger tasted like charcoal. My daughters pizza had be microwaved for that long it was stuck to the plate ! Wouldn’t recommend this place to anyone

We arrived for our pre-booked table at 12.45 pm.

We went here as wasnt happy with pub up the road from it. We was welcomed but all the bar staff they were extreamly friendly,the food was lovely & kids loved the play area,think we have found a new local.

The food was vile and the staffs attertuides are so bad would not eat here again !!! Would not advice this place

Not enough staff on waited over one hour for main meal then close to a hour for pudding one serving at the bar which you were waiting 20 minutes for a drink. Staff were saying sorry to all the customers not there fault felt abit sorry for them . Management need to sort staff problem. Will not be going back

Visited the british oak last week and myself and one other from our party ordered fish and chips.BIG MISTAKE the fish came out it was wafer thin overcooked with about 15 chips and a very small spoonful of mushy peas.i sent mine back because I could not cut through it and 10 minutes later my meal came back with the original chips and peas that had been microwaved and the fish looked as bad as the first one.it was not a nice meal at all.if you fancy a nice fish and chip meal I suggest you go to the fish and chip shop where you will get 2 mini fish meals for the price of this one and I am sure it will taste better

Popped in for a Guinness ended up stopping great pint good service. Also looked at menu and it's quite good and reasonably priced. Whole pub is very clean and spacious. Would recommend this place as the whole pub i could not fault.

Excellent Sunday lunch today, best I’ve tasted in a long time, very hot and tasty indeed, great staff, found us a table, excellent.

We have visited two Sunday's running for the carvery. Food is hot, well cooked and plentiful. No waiting to be served although if you visit early it is best to book a table.

Friendly staff good food always a warm welcome . Regular visitor. Nothing is to much trouble you will be well looked after

Good food staff are very helpfull and friendly.Paul and Wendy are always very helpfull and welcoming .good for families.

We visit quite often and love this pub always a warm welcome. Friendly staff. Nothing is to much trouble food is always good .

I come fairly often and I cannot say a bad word about this place. The staff are always friendly and will chat to everyone that comes through the door which creates such a nice, friendly atmosphere. The food isn’t too expensive and the portions are great. The desserts at the minute are especially good! I had a gateaux and it was huge! Can’t wait for my next visit already!

Came to this lovely pub this Sunday for there carvery as I had heard good things about it and its friendly staff. I have to say it lives up to the expectations. The carvery was fabulous meat was excellent and vegetables cooked to perfection and I have to mention the young man serving the carvery was very polite and well mannered. A lovely Sunday dinner

Beautiful place to eat, food is fantastic!!!!!!there sunday roasts are the best around the area, everyone need to try wont be disappointed, staff are friendly, never had a problem and been using for over a yr now

I come here most nights after work and am made to feel welcome by the both the bar staff and customers. Good atmosphere and friendly staff. I definitely recommend this pub to anyone and everyone.

As a regular visitor here I’m happy to recommend the food; honest pub grub always well presented and cooked to perfection. The cleanliness of the pub is faultless. It’s the staff that make it a stand out favourite though, always friendly with a warm welcome.

Visited here this week and was pleasantly surprised .I had a burger and chips and my friend fish and chips .We didn’t have to wait long at all and the food was fresh and hot .

We popped in here today for lunch.Hadn't been in for ages .

Friendly atmosphere and a good place to eat food was very good and the staff where ok choose from the menu is good and it was tasty

We decided to try the British Oak based on reviews we had read. Have to say it was nothing great, a typical Marstons pub with standard fare.The food we had was nothing to praise but by no means the worse we have had. The pub did have a good play area for the kids which was a bonus.Certainly would not eat there again but they had a couple of decent real ales available.

This is my local and I'm very proud to say it is too! The gaffer paul and his wife are superb always with a smile on there faces! And their staff are all equally as impressive they make you feel welcome! A great pub to go to with family , friends or anyone for that matter! Get yourself down there. They've got a Bostin beer garden also

Typical Marstons food, visited a few different Marstons in our area, let's face it you get what you pay for, but we would say this is probably, in our opinion, the best of the rest. Most of our visits have been on lunch times and we find the lighter 2 course specials are ok for lunch, just one gripe with this establishment, the menus for this option are kept on the bar? None are found in the menu holders on the tables, strange?

Large car park. Great atmosphere especially for a local pub. Good selection on the menu at reasonable prices. Staff are friendly and service is quick depending on how busy it is but even then is very good.Beer garden is a little tired, plenty of seats with a climbing frame and space to play a little football for the kids.Family friendly.

very noisy at times over priced soft drinks and the barman cant even pour a half a shandy without flattening the lemonade first ..Sorry no more visits for me

Visited this pub on a fairly quiet, late Saturday afternoon. Good range of draught ales and a decent, reasonably priced menu. It's a pretty standard Marstons pub - they're all much of a muchness. Decent play area for the little ones so they kept themselves amused while we waited for the food. Meals arrived in a reasonable time but we felt that the portions were a little meagre compared to other Marstons pubs that we regularly use. Having said that my steak was cooked to perfection and the other meals were all up to standard. One little niggle though; where I was seated I was trapped in by the rest of the group so when the food came I asked the waitress if she could get me another drink. Unfortunately she replied that we would have to go up to the bar ourselves to replenish. At the other Marstons pubs we use (The Sun Romsley and The Park Gate Kidderminster), the waiting staff are only too willing to serve drinks. I feel the British Oak could learn by their example. A small point though and not one which would prevent us from returning to eat there again.

Visited to do the three courses for 6.25. Didn't know what to expect. Good choice of starter's. I had garlic mushrooms. Loads of them. Fish and chips were Very nice. Then lemon tart for pudding. Excellent value for money. 12-5. Monday to Friday. Might be Saturdays as well

Went with family for a pre-ordered menu (boxing day) when we arrived we were seated but just forgotten. Most of the menu choices were not avaliable pre-ordered months before!!) with no real alternatives offered, almost as if they were not bothered. To really rub it in the manager found the whole thing quite funny. Doubtful we will return, even if it was just for a drink!!

We wanted a simple meal to celebrate my husband's birthday and had not previously visited this place. It was not fat to travel and the menu seemed to have a good selection of reasonably priced items.The booking got a little mixed up but that didn't matter. The service was friendly and efficient. The food was well presented, tasty and in generous portions. It was good value for money with many special deals. Worth a return visit.

Came here for a just a quick drink after work, and I wasn't disappointed with the choice of ale one tap the staff were friendly and the locals weren't "clicky" like a lot of pubs

Nice local pub searching good pub food. Not done dining but good value and always well cooked food. Good drinks selection behind the bar. Highly recommended.

A very wide choice to choose from, value for money, and staff pleasant and very eager to please . Always a good buzzing atmosphere will go back again.

Fantastic friendly staff and fantastic food will always swap and change things on the menu nothing is any trouble made to feel very welcome and very clean love it

The Oak is walking distance away so over the years, I've spent many visits here.Seen some changes in management but I must say that the present management team have made a massive difference to the place. Excellent team, excellent food, excellent service, great for meeting friends and socialising in a group. Every now and then, they'll have a tribute artist or local band on, atmosphere in this place is brilliant I recommend the British Oak to anyone who wants a good meal in a warm/welcoming atmosphere in a good family pub. Brilliant.........

Popped in for lunch. Very impressed. Lunch was spot on. Staff went out of their way to serve us. Will go again soon.

My family and I all wanted to get together before Christmas, as we wouldn't see them Christmas Day as my partner and I would both be working. We booked a table in advance to be sure that we could be seated. The food was good and so was the service. We couldn't quite understand why it wasn't busier than it was - unless we were fortunate enough to have missed the rush. But all in all a nice experience - we will be returning in 2017. Thank you!

Went today had a nice sirloin steak with fries and tomato, peas and onion rings for £9.75 and also a double whammy burger and fries for £8.75. Nice food presented well and served fairly quickly. Can recommend.

Went down to the oak in stirchley very well set up and with great beer's very nice atmosphere and layouts great time with the lads definitely will return again highly recommended

I love going here I always come to the bingo every Tuesday I love the food here they always put a smile on my face and the bar staff are amazing great service They should get some more ketchups in because everyone loves them

Went here for my father in laws birthday meal all had starters mine never came out had to ask the waitress for it, which wasn't that bad then the mains came...... my plate was swimming in grease. Around the edges of the plate had not even wiped... pretty standard practice. The chips were actually soggy from the grease reading the reviews from before maybe just a bad day but I won't return. Ask sat there not touching my meal not once was I asked if everything was ok. My mother in law ordered the mini fish there was nothing but batter on the plate... I'm hoping this was a one off as there are some good reviews for some reason I can't add the pictures

Excellent place to go. Good pub food, beer of a good standard. Nice choice of wines. The boss is a character to say the least but he is on the ball where customers are concerned. The Tuesday evening bingo session is run by him and keeps everyone on there toes. All in all a good local pub.

Best steak I've eaten in ages great service happy atmosphere highly recommend Also hade a trifle Sunday it was the best dessert I've ever eatenHave booked for next week

Food okay but overpriced for a limited selection.Only 2 meat & 4 veg, it's ok but more choice at other local carveries, saying that it's still very popular & it works.Food always good & hot.Staff pleasant & only ask you once if your food is ok.

Well first of all I thought the chips had been there for a few days under the heater. Dry ain't the word. Ordered a bottle of bud and even though it was out of the fridge the kitchen would have been colder. My partner had carvery, I do know it's pot luck with what you get with any meat fatty or not but one piece would have been nice that was not consumed with fat. My burger was good.It was a 60th birthday party for my mum and my sister had got a cake. First of all the owner(I assume) didn't know anything about it and asked someone to check with the kitchen. Secondly not a serving plate in sight had to eat the cake off of a serviette. COME ON surly this is not the sort of image an establishment should have there were 10 of us. I don't expect Gordon Ramsey service but some sort of service would have been good.

Excellent meals ... staff were very helpful and polite and we enjoyed every minute there thank you I would recomend the british oak if you require a lovely meal out with family or friends or any special ocassion

Went for lunch with my sister and elderly Mother. Pub was very clean.Plenty of good choices in food and drink at reasonable prices. Went to order drinks and food at bar - person very efficient and friendly.Did not have to wait long for food - the lite bite meal was very good. Cooked beautifully and portion not too big.

I have eaten at your restaurant a few times and there has never been a sweet on the menu I could have as I am lactose intolerant. Would it be too much trouble to at least include a sorbet that people like myself could have to end our meal!

We have been coming here for years, as we have family in Kingswinford. The meals are simple but quite good, and the service is friendly and efficient. We were quite pleased with the renovations to the outdoor areas on this visit - lovely places to sit and enjoy drinks! Gazebos, fairy lights, grassy areas, very nice

Took kids and Grandad for a meal. Branded food with a new menu. Had some specials. Fish & chips, beef and Marstons ale pie, kids meals all ok. Specials, chicken pasanda rubbish. Wainwright beer lovely. Play area in garden gives some freedom and kids chance to burn off the massive deserts. Good pub, defiantly go again.

Great food friendly staff, highly recommended, booking again for next year, great for the kids in the summer, dine outside great beer garden and play area, no rowdy gangs and the meals and beer are not expensive at all

First visit here, large pub with a decant play area. Decoration looks a bit tired. We had a burger and sandwich which was pleasant, nothing wrong with it but, don't think I will be rushing back anytime soon.

Came for sunday,kids had carvery which was good i went for steak which was very impressive. Was extremely busy but the service was good,no waiting around. Will definately visit again when in the area

Was really disappointed with this pub the first negative was when two of our party overheard one of the bar staff say that we had been put in the back in case we were noisy, I must point out none of our party had been there before and will not be going back. Food was ok not great. We were rushed out at the end of the night even though there were other people still drinking in the bar.I would not recommend

Very welcoming pub. Friendly bar and waitressing staff all of which are helpful. food and desserts are always well presented, as you can see from the picture. Definitely recommended for a nice day out with friends or family - also has an outdoor play area which is lovely for children when the weather is pleasant!