Britannia International Hotel in Tower Hamlets

Possibly the worst hotel in London. What can I say that's good? Well the reception staff were nice and friendly, although the clients were knee deep waiting nto be checked in and the staff were training a newbie. Obviously newbies have to learn, but maybe not at 6pm when there are 30 people waiting. Then there's the hotel itself. It's tired, dirty, poor faculties all round. I ate in the pizzeria. The food was so bland. I don't know how they made a pizza with roasted vegetables so dull but they achieved it. I wish there was something good to say, but really there isn't. Do yourself a favour and avoid this dump.

I've been coming to this hotel for a while now and the service here is really good. Big shout out to Jamila and Steven for the hospitality. They deserve a promotion. Highly recommend

Great location for a low cost hotel. Used it a couple of times to stay over after a gig at the O2. Never disappointed….just set expectations appropriately. My room has no window, but who cares? I’m only sleeping there. Clean, quiet, nice & warm, pleasant bathroom. It’s a bit of a rabbit warren in the lower ground and finding your room needs a Hobbit-like flair for exploring underground, but you only do it a couple of times. Bar is nice, think 1980 vibe. Recommended, but don’t go thinking you get the Ritz.

This hotel is …. (here should be a rude word). I booked a room a year ago, arrived to hotel, the receptionist told me that there were no rooms for me!!! and later they would return the money back. Later I received the message stating that I had not appear in the hotel that is why they were not going to refund the booking. And they didn’t. My recommendation- stay away from this hotel and don’t believe to positive reviews.

Really struggle to see why this place gets so much hate. Traveled 8 hours to stay for the weekend got here and had a mix up with our room after talking to staff and our travel agent it was sorted within 20-30 minutes we got a free drink while waiting (thank yous), we got our room we booked a double but got a twin we weren’t bothered at all. Room 505 was spotless warm enough with extra heaters if we wanted them beds are clean and comfortable, food is really good value. The staff have all been lovely and welcoming on our first night always smiling and asking if we are ok also wishing my daughter a happy birthday she’s absolutely loved the attention, Also a lot of nice guest who are here this weekend to who talk away to us. This is my daughter’s first time staying in a hotel and she has absolutely loved every minute of it so far. I wouldn’t be put off by reviews as I was really worried about coming here. I would 10000% book again.

I walked in and online booked just for them to say “we cannot accept your parent/guardian consent form because the surnames do not match” This was because my step father sent my consent form. I grew up without a fatherly figure in my life, my dad fully vanished from my life and I cannot help it. They declined because I don’t have the same surname like that is something I can control. That made me very angry on how such little respect they have towards me.

Extremely friendly and pleasant helpful staff throughout. Beautifully decorated for Xmas lovely lobby and bar area.

It's a pleasant time spent in Britannia International Hotel with my friends, the services was amazing the building as well with good area view.

Lovely stay here staff were lovely and our room had a vintage feel to it which we really liked would stay here again would recommend

Great location, spacious rooms and kind staff

great hotel great getaway.stayed here whilst visiting the area.secice was great. highly recommend

This is more of a budget hotel, but if you can look past the outdated décor and horrible lift then it represents fairly good value. Rooms are quite spacious and generally clean and comfortable. What really sets this hotel apart from others is the location. The hotel is situated approximately within a 10 minute walk to Canary wharf station and shops. Can't get more central than this.

I am sorry for the following There was not a single bottle of water in the room, only two plastic cups. The fire alarm went off at an unsuspected time. ATTENTION THERE ARE BASEMENT BEDROOMS -1 and -2 level where it is like a boat cabin. (THEY DON'T MENTION IT ANYWHERE ON THE INTERNET) There is no service or room service of course down there. We did not know that we would pay so much money to stay in the ministry with limited basics. Again, the sheets and towels were clean.

No windows and even in winter the rooms were boiling with no working fans or ac. Food was horrible and bland so even through we paid for breakfast and dinner we had to eat out adding extra costs. Saw a staff member being extremely rude to another staff member by pulling faces and snatching things from their hand saying things and the other one just looked sad and said nothing back. Fire alarm went of in the morning wakening people up. Welcome drinks include tiny fresh glasses of juice which are very watered down. Views would be great if the windows were turning green on the outside and haven't been cleaned in what looks like over a year. And the beds are solid and springy so sleep is hard with that heat and fire alarm.

This hotel is smoke and mirrors. While the lobby is beautiful, that is where the glamour ends. Our soap dish in the shower was thick with gross scum, our bed was two single beds pushed together, neither our phone nor fan worked. Wallpaper is coming off the walls in the hallway and other than the lobby, where they seem to put their money, the place is shabby, though they ask a lot of money to stay there. If you are handicapped, they lock you out at night and don’t pay attention when you come to the doors. We asked Stephen for an extra pillow that never arrived. If you are out and about London late at night, eat before you get back as their food service will be closed and they do not allow outside food to come into the hotel. Don’t bother expressing concerns to the General Manager, as he could not be less bothered to listen. Though we stayed here once before, we shall not be staying here again. Had the General Manager been more engaged, maybe, but we were simply blown off by this pompous man. Without your customers, mate, what do you have? Get off your high horse and listen to them.

Went there this year and the hotel is just cheap. And I’m not talking about the rooms, they’re ok. I’m talking about the way the staff treats its costumers. Despite being in the business of hospitality, this hotel displays very little of it.

The only positive thing I can comment on is the location. The hotel in itself is not great to say the least. The lobby and common areas have a smell so dense and chemical it’s like walking into a Christmas scented candle. The rooms have no proper ventilation as well as beds(stayed in a room with two single beds) that feel like the mattress is about to slide off, and walls that were thinner than paper. The shampoo and body soaps were a total joke considering the hotel has four stars. We had breakfast included, and were utterly disappointed to find sunny side up eggs that had the texture of plastic, bacon that could not be chewed through and instant coffee packets since the coffee machine was broken, even though there was a perfectly functional machine in the bar. There were no vegetables in sight and the one basket of fruit, left the fruit with a sticky residue when picked up. To top off a very mediocre breakfast, the staff was very unwelcoming and seemed to be conflicted about hotel policies like wether or not to bring down your stapled paper with your room number on it to breakfast or not. Needless to say the hotel I experienced was not one of four stars.

Decent experience for the affordable price

My stomach dropped to the floor as soon as I entered. All furniture completely damaged and food and drip stains, rips & tears on all curtains carpets. Dirty marks all over walls and torn wallpaper. Smells like a homeless hostel. The bed had bed bugs got bitten and the mattress sunken stained and smelly. The evening meal left most people speechless. A bag of frozen veg from Iceland. Halal only food. Strange food choices. Not edible. I have no words. The restaurant is disgusting dirty cheap stained carpet tiles. No decor rough coat of paint. Only water given to drink. Nothing more than a run down empty room. And the staff cater for certain groups only. I feel upset, wasted my money..leaving this place feeling dirty need to go home for a bath. A horrible place, and 1 star only. Anyone who gives this hotel a good review has no standards at all. And they are probably street sleepers themselves

Absolutely appalling service at this hotel. I asked reception for an additional duvet, and without even checking, the staff immediately dismissed my request with a flat "no." Their excuse? "The hotel is busy today." This level of laziness and lack of effort is completely unacceptable, especially when I booked two rooms and expected basic hospitality. They didn’t bother to look, think, or even care—it was an outright refusal with zero professionalism or courtesy. If you're considering staying here, don’t bother. Instead, stay at the Novotel hotel, which is located just opposite. You’ll get much better service, comfort, and professionalism—something Britannia Hotel clearly lacks. Avoid this place at all costs!

Beauty view and well maintained rooms and I would like to appreciate Haban who helped us a lot with the room services.

Very lovely staff great price you get best experience highly recommended

This hotel is really top class I would be coming there more often (this is not a bot 💀)

Our experience was very good, they gave us a superior room

Review: Britannia International Hotel, London The Britannia International Hotel in London is located in Canary Wharf, a modern and bustling area with good connections to central London. At first glance, the hotel impresses with its central location and proximity to public transport, including the DLR and Canary Wharf tube station. However, upon closer inspection, there are some weak points that cloud the overall impression. Positive 1. Location: The location of the hotel is undoubtedly one of its biggest advantages. It is ideal for business travelers visiting Canary Wharf. Tourists also benefit from the quick connection to attractions such as the Tower of London or Greenwich. 2. View: Some rooms offer great views of the River Thames or the Canary Wharf skyline, which can visually enhance the stay. 3. Price: Compared to other hotels in the area, Britannia International is often cheaper, making it attractive to travelers on a smaller budget. 4. Breakfast: The breakfast buffet offers a solid selection of hot and cold dishes that are sufficient to start the day, although the quality of the products is rather average. Negatives 1. Condition of the rooms: Many rooms seem outdated. The carpet is often worn, the furniture is old-fashioned, and there are reports of poor cleanliness, such as dust on surfaces or mold in the bathroom. The smell in some rooms also leaves something to be desired, which may be due to an outdated ventilation system. 2. Service: Customer service is mixed. While some employees are friendly and helpful, others seem disinterested or overwhelmed, especially when there is a high volume of guests. 3. WiFi: In a city like London, free WiFi is now standard in hotels. However, at Britannia International Hotel this is often not the case, or the connection is extremely slow. 4. Noise level: Despite the soundproof windows, many guests complain about noise, particularly from other hotel guests or the surrounding area. This can significantly affect sleep. 5. General atmosphere: The hotel has the charm of decades past, which may seem nostalgic for some guests, but leaves others with the impression that it has not moved with the times. Conclusion The Britannia International Hotel has its strengths, especially in terms of location and price. If you're just looking for cheap accommodation in Canary Wharf and don't have high expectations of comfort or modern amenities, you could find a suitable option here. However, for travelers who value cleanliness, service and a contemporary atmosphere, there are better alternatives in the area. Overall, I would rate the Britannia International Hotel as a mediocre property that could become significantly more attractive with a renovation and a greater focus on guest satisfaction.

Had a lovely 4 days and night stay over Christmas. Room was perfect great views Hotel staff were lovely and the food was amazing thank you for a lovely stay 💕

Stay away! The temperature in our room was 31.5 degrees! After 7 hours and many trips to reception, they gave us a different room. The second room had BLACK MOULD in the bathroom... Also, two people working at reception were coughing her lungs out. The woman from reception admitted that she had the FLU. She was not wearing a mask, and she was not using a hand sanitiser. A minute later, she handed me the room cards...

Great place for a family Nice clean rooms Open to upgrades with reasonable extra costs Best customer service Great location 10 mins walk from the tubes

Needed £50 for 2 days parking. I would not visit again.

Never left a review before but felt this place deserved one. I did not have a pleasant experience. How this place can claim it is 4* is beyond me. Stayed for 3 nights, and was kept awake for 2 of those nights by the fire alarm repeatedly going off from 2-4 AM. Cleaning staff making large amounts of noise in the corridors very early with no regard for the guests. Reception staff were utterly miserable, no eye contact or any general manners. Bar staff were nice though. Rooms are very dated and poorly decorated. When checking out there were no staff around at 8:30 AM to whom I could talk to, you just throw the key cards in a box and bugger off. Overall not a nice stay, in hindsight it is worth paying more and staying somewhere where you can actually sleep. Only positive is the location, very easy walk to Canada Place and tube stations.

Fire alarm going at 3:30 in the night and the staff just tells you it's broken, just give it 10 minutes?? Besides that, no towels in the bathroom, no staff at the desk, drinks are expensive and the location, which would've had great views, is impossible to see cause there's filth everywhere and none of the windows are clean.

Can't fault the service, it was exceptional.

The fire alarm was accidentally triggered multiple times at 3am, two nights in a row- not a pleasant experience. Hotel location good for visiting Canary Wharf and a short walk from the Underground.

Would've given a zero star if possible Most pathetic hotel i have ever been to If only i could go back in time to push myself in front of a train before booking this horrible place

Great staff. Helpful! Special thanks to Navin!

Reasonably priced hotel in a great location. Breakfast is notably worth having especially if you are gluten free as they have a whole separate serving area. The room we stayed in was a lower floor room, and although nothing wrong with it the lack of phone signal was a bit annoying and we weren't about to pay for the WiFi when we were there for a very quick stay. Maybe the hotel could consider this about these rooms and have some sort of extension of the free WiFi that was available in the lobby area.

Lovely clean hotel only stayed 1 night breakfast was plentiful and tasty

Nice hotel, excellent service, rooms are dated but very clean, staff are excellent couldn't do enough for you, evening meal and breakfast was excellent all buffet style and plenty of choice, would use again and car parking attached.

Had 2 visits here recently and both times a different experience. First visit check-in was disappointing, the gentleman who served us was not the most accommodating and lacked in customer service training. 2nd visit much improved where the young lady greeted us with a smile and was very informative of our stay. Again with the rooms, first room was in the basement with no windows, please if you can afford to spend more money do so, as the basement rooms with no windows are depressing, so I would recommend anything from 1st floor upwards. 2nd stay was on 5th floor with much better views although windows so not open, which again was disappointing as the air-conditioning can get a little stuffy at times. Overall, for the price and location not a bad stay, but we were only visiting for work, so no real complaints.

I used to love this place. Now they don't take cash at the bar!? Not coming back.

Rooms cold,can't fault staff and nowhere near a tube station

Always good to go back. Chilling enter RELAX Supreme location

Mixed bag. The hotel is adequate for it's facilities and services. However, it is in an excellent location for Canary Wharf and it is priced realistically. I use it a lot for my work in the City. 25-30 mins total into Bank via DLR. It is perfect for exploring Canary Wharf at a great price

Unfriendly staff Very dirty They don't clean the room daily or every 2/3 days, just ask! Big rubbish!

I had a bad experience with the hotel reception and concierge service. Had a flight to catch very early hours of the morning after waiting for 55 minutes to get the cases down to the reception. They eventually came out to say they do not provide for concierge service I had to move 6 suitcases one after the other by myself and they were just looking till I finished moving the cases

Only the location is good Hotel rooms are really pathetic and unhygienic They gave us a cube sized room in basement We had to upgrade but still the lifts stink so bad. Carpets are really filthy and furniture of rooms is broken.parking inside hotel and internet both are availed by paying additional cost

The only good thing about this hotel is location. The decor is old. The rooms are old and WiFi connection is non existent in rooms. I understand if you want to give that old English feel but does not mean beds, mattress, pillows, chairs, covers, beddings should be so gross. You can buy new furniture that fits the old look. Just a bad experience. You will be disappointed if you stay here.

It was outstanding the best hotel I have ever been to in my life really happy with it!!

Excellent Service all round and the food is exceptional

I recently had the pleasure of staying at the Britannia International Hotel, and I must say, it exceeded my expectations in many ways. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail, ensuring my check-in process was smooth and hassle-free. The location is fantastic, with easy access to nearby attractions and public transport, making it a convenient choice for both leisure and business travelers. The hotel's architecture and decor blend a sense of classic charm with modern amenities, providing a cozy and inviting atmosphere. My room was clean, spacious, and well-appointed, offering stunning views of the city skyline. The bed was exceptionally comfortable, and the room came equipped with everything I needed for a comfortable stay, including fast Wi-Fi and a well-stocked refreshment tray. The on-site dining options were a highlight of my visit. The breakfast buffet offered a wide variety of options, catering to different tastes and dietary needs. The food was fresh and flavorful, and the service was prompt and courteous. Overall, the Britannia International Hotel offers excellent value for money. Its combination of great location, comfortable accommodations, and exceptional service makes it a standout choice. I look forward to my next visit and would highly recommend this hotel to anyone seeking a memorable stay in the area!

Fantastic hotel I will definitely use again

Very beautiful and luxurious hotel. Room services are the best. Food and drinks are amazing. Will definitely be coming back.

It’s the best hotel I have ever slept at great service location is by shops so great I would go a million times again

Staff were excellent. Food to a high standard. As per photographs, the furniture in this particular room is dated. Good size room. .

It was a great experience staying at the hotel

Not sure from where the 4 star and why was given. Full renovation is definitely required. 2 star stretched 3 if I want to be generous.

If i could rate this place a 0 I would , first of all disgusting hotel with filthy rooms , my bed was bumpy and disgusting and there was no shower head in my room. On top of all of that my belongings that where left in my room where stolen by house keeping and the staff and manager where so rude and disrespectful that they swore and shouted at me over the phone , the manager Adam was so rude that he caused me to sue this hotel ! STEER CLEAR !

Amazing hotel, customer service and good location will recommend

We recently stayed at the Britannia International Hotel for a conference in Canary Wharf. Upon arrival, we had a 45-minute wait to check in, and to our surprise, the first room we were given was already occupied! After complaining, the staff quickly upgraded us to a much nicer room with a window, which was a great improvement. Pro tip: avoid booking the internet room if you want a view. Once settled, our upgraded room was spacious with an excellent view of the city. We ended up extending our stay for an extra night because we were happy with the overall experience. Despite the initial hiccup, it turned out to be a good stay!

I been there with my girlfriend I was booked room with double bed when arriving there rude staff who was working there 2 Indian people sadly they say we don’t have double bed only we have room with single bed wow so rude and I pay for double bed and we had single bed and bad service bad everything I saw it was 0 and no thank u guys robbing people. Sleep in car much better than the hotel

Hello everyone, this place is beautiful.

Stayed here for one night, as a short stay it had all I needed, I could see from one night though, for a long stay it could pose uncomfortability. Rooms were fine, slight out of date feel to the whole building, but comfy and liveable in the room I was in. I didn't order food, nothing jumped out to me, the downstairs eating area didn't look inviting, and many other reviews state the averageness of the food. Staff were kind and helpful, stashed my bag for the day free of charge. A lot of other staff looked a bit on edge and I overheard a few having arguments or looking in a constant state of annoyance, people do have days like this and honestly not a big deal. I would suggest booking here for a night or two, it's a good price for its location, you can get anywhere around easily through the underground stations nearby. For any more nights book yourself a slightly more expensive room somewhere else and have a proper nice stay.

Stayed here many times and without fail, the fire alarm goes off during the night. Tired decor, frazzled but very polite staff, doors slaming through the night. It's not great, but the price is on point when you compare to what's around. Plus point is the room service beats some of the higher rated hotels. Fast, edible, reasonable price.

Good price and a nice room, i would stay again

We chose Britannia as it was outside of the busy regions of London, yet only max 30 mins detour from anything we wanted to do. We simply walked 10 mins to the Tube station, hopped on the Jubilee line where you can easily get to any of the hotspots. The price of the room was a third of the price to that of central London. Room had everything we needed, parking onsite was small, but we have a small car so was fine (don't turn up in a range rover!) - £25 for 24 hours. We'll definitely use this hotel again, thank you for having us.

An evil spirit lurks the corridors of this hotel. Having been a psychic medium for over 25 years I know evil when I feel it. As soon as I entered this establishment the hairs on the back of my neck stood up. I could hear whispers from the spirit realm immediately trying to conversate with me. After sorting out the paperwork I checked into my double room. I had plans in the evening so I dropped my bags off and headed out. When I arrived back in was approaching the witching hour. I entered my room and felt the presence of an aggressive dark entity. The entity was playing with the electrics in the room, the lights were flicking on and off and the television kept changing channel. I tried to summon the spirit so I could get some rest but it was having none of it. I lay down and was aggressively scratched by the demon. That was enough for me. I checked out just after 4am. Please folks do not enter this hotel. For your own safety

**No TV Remote**: All the new TVs were ordered, but we're still waiting for the remotes to be delivered. This is quite ridiculous. **Limited Drink Options**: There was a lack of drink choices, and Guinness was unavailable all week. **Coffee from the Bar**: If you fancy a coffee, it’s served in a plastic beaker, reminiscent of something for a child. No proper cups are provided, even upon request. **Poor Maintenance**: Light bulbs blew one day, and by the next day, another had gone out from the same fitting. Clearly, maintenance issues are not being communicated when rooms are cleaned. **Room Cleaning Schedule**: The most expensive rooms on the 11th floor are only cleaned every three days, with no explanation provided. Fresh towels and toiletries are not automatically replaced. **Excessive Parking Fee**: The £25 parking charge is excessive. **Mismanagement of Belongings**: I had checked out for one day but extended my stay using the same room. When I returned after work in the evening, all my belongings had been removed. Management clearly did not check or think to contact me. ** Expensive WiFi - £7 for 24 hours. Far higher than most hotels ** Payment Policy**: The bar only accepts card payments; cash is not accepted. **Sleazy**: There were numerous prostitutes operating in the area, and on one occasion, my room was adjacent to one of their rooms.

Nice view, friendly staff, room service on the phone and quiet rooms

Worst hotel I’ve been at, room service is only after the third night. Wi-fi is not for free inside the rooms.

One word: RUN. I'll separate this into three categories: (1) unnecessary fees, (2) conditions & cleanliness, and (3) service. There's a reason that the 5/5 reviews are scams or one night stays. No laundry, no pool, no gym. Don't believe the Google pics. 1) Fees that come out of nowhere EXTRA FOR WIFI: 7 pounds per day per device - 17.50 for dinner that does not include drinks other than water. You have to pay extra for juice. At. Dinner. P.S. - the food is ALWAYS bland. Meat is tough. - 15.00 for the same bland English breakfast. - 5 pound charge added to all room service orders for "tray fees," and tiny portions. If you have all three meals in the hotel, plus wifi on your phone and computer, you're looking at an extra 70 at least per day. 2) Cleanliness Room service only comes once every 3 days, and you have to request it in advance. It shows. The toilet didn't work in the first room. Would not flush properly. I moved to another room and, to my surprise, the sink flooded and wouldn't work. A kind gentleman from the front desk attempted to unclog it, accidentally splashing himself with soapy water (he and a few other lovely staff members were honestly the only good thing about this place). The sheets smelled so musty and bad in the room that I had to ask for them to strip the bed completely. I'm pretty sure they had fluffed up the bed with someone else's sweat and musk still in there. Cozy, right? 3) Service I preface this with saying some members of the staff are absolutely lovely, and I don't think some of the fundamental issues are with the front-facing staff, but more with management. If they had better conditions to work in, even the less pleasant ones likely wouldn't have to be so stern and defensive. That being said, every request took HOURS. I mean that literally. You have to constantly check in on every request you make. Moments after returning my key card, I asked to go back in to retrieve my charger. I was told that staff was not permitted to go into vacated rooms without housekeeping - what type of policy is it that the receptionists and managers cannot enter a vacant room without housekeeping? I waited in the lobby for about an hour, went on a walk, came back, still heard nothing. I return to the desk hours later only to be told that the housekeeping team went home, but they had "seen nothing in the room." Hope someone there's enjoying my charger at least... So I left this hotel down a charger, feeling like I needed a shower, and with an unnecessary hole in my pocket. Location is the only plus. Go somewhere else. All in all, you end up paying for so much in extra fees and in the stress caused by service and cleanliness that you might as well upgrade to a nicer hotel. Or find a slightly farther location.

Very good, will come back later

brillent service, cheap and will be attending again

Our room was absolutely gorgeous, no complaints about the room. Upon opening the door, the was beautiful metal spiral staircase which led to the room itself. It was cosy, very clean, beautiful, lovely balcony space, the room had everything we could possibly need. In a closet there was a iron, ironing board, fan, dressing gowns and slippers too. Staff members were very polite and welcoming. Just be aware that there are seagulls nearby, and a train station so it's probably best to have the window closed. But I would definitely go again. Also, the parking isn't amazing. But with the space that they have, it's fine. On our second trip, in the room we couldn't pay for parking, my partner had to go outside the hotel and pay. So it may be worth paying before you get to the room. Our room was different this time, but absolutely fine. Great fans!

Beautiful hotel right on the river, literally a 5 minute walk from Canary Wharf tube station. Everything about this hotel was perfect, the food was great, the staff very friendly and helpful and it was immaculate. The only thing we weren't happy with is that the window in our room didn't have a handle. It had been opened very slightly and we couldn't close it, meaning we heard a lot of noise from traffic at night. We did report it but they didn't manage to close this before we left. Would definitely recommend it for a London stay, we are going back again.

Alice hotel, within walking distance of Canary Wharf tube station. The breakfast is good and plentiful. I think the hotel should revise its security measures for the dining room, as we experienced 2 freeloaders getting a breakfast on the house, even after being asked to leave. Something could be done about the room doors. The door closers slam the door in the last 4 inches. This woke us both up during the night.

First class hotel I booked for a week excellent facility and staff also.

I recently stayed at the Britannia International Hotel in Canary Wharf, and while the location is absolutely prime, the overall experience was a bit disappointing. The hotel is situated right in the heart of Canary Wharf, making it incredibly convenient for accessing the area. The outer sitting area was a highlight, offering a great spot to relax and take in the surroundings. However, the room itself was not what I expected. It felt like stepping back into the 80s, with outdated décor and furniture that could use a refresh. The room was clean, but the old-fashioned style and lack of modern amenities took away from the comfort. The service was fine, nothing special but adequate. Overall, the Britannia International Hotel is a decent option if you prioritize location, but don't expect much in terms of room quality or modern comforts.

We had 2 rooms booked to crash in after a concert so our expectations weren’t very high but I have to say this place was brilliant. The hotel lobby has old fashioned decor but it’s spotless and beautifully kept and made a lovely change from some faceless corporate hotels. It had a really lovely atmosphere. We arrived a bit earlier than expected and were able to check in. The staff couldn’t have been more helpful or friendly. Everyone we had contact with from cleaners to bar staff to reception couldn’t have been nicer. The rooms we booked were cheap so we weren’t expecting much especially as we were only going to be in them to sleep but they were spotless, comfortable and had everything we needed. The Location was ideal for the station and in a lovely quiet spot. Would definitely book for gigs and events again. ⭐️⭐️⭐️⭐️⭐️

The hotel is very old, the room service is really bad, the small offering is not completely available. It is limited to frozen pizza, why ketchup and mayonnaise are served is incomprehensible. Probably so that you can enjoy them, the taste is a flat 0. The windows are so dirty inside and out that no one has cleaned them for years and they can't be closed either. This is very comfortable at night. It doesn't even have a latch to close. The air conditioning doesn't work. The sofa stands on three legs and is unusable. It's the first hotel in my life without German TV, which is standard on the other side of the world. Construction site and dirt in front of the hotel. In short: no, no and no again. Never again London, never again this hotel.

Budget hotel as usual but in a scenic location

First lets start off with the entrance.. the hotel is very outdated. While this would of been a decent hotel back in the early 2000’s or late 90’s this hotel is in desperate need of a remodel. You have to pay extra if you want a window in your room. There is a aircon control module on the wall that doesn’t work but im guessing they thought it was okay because they supply you with 2 fans to circulate the hot air? When checking in the hotel staff just seemed rude and walked away when i was trying to check in. There is no free wifi unless you are in the lobby and the wifi is awful. Depending on where you are in the hotel there is no service in your room so you would have to pay for wifi which is £7 for 24 hours. Check out is 10am but someone comes around at 9am knocking the doors. Food is dreadfully expensive. The hallways smell very nice. Novotel is across the road, save yourself the disappointment.

They scammed me. I arrived at the hotel and they told me that my credit card has been refused, but in my reservation it stated clearly that I would pay at arrival, but they simply would not let me pay. The Booking representative I called told me that they often overbook the hotel and than come up with a bogus excuse. Together with us in the same situation was a family of 4 people trying to find another place to stay late at night. Don't go there!!

Room condition is good Breakfast? It's delicious But it costs 7 pounds to use Wi-Fi 24 hours a day. Housekeeping is provided starting from 3 nights. There's a supermarket nearby, so it's not bad.

Looking nice but the room needs renovation

Its very good and Peace full place

This hotel has a very good environment👍

Room was great - no complaints . The check in at Reception was epicly slow - but then you only get what you pay for

Great, reasonably priced hotel. Walking distance from Tube Station and restaurants. Staying only for one night on business. Would be happy to come back again.

As for my own experience, I haven't personally stayed at the Britannia International Hotel, but from what I've gathered, it seems to offer a convenient location and decent amenities, though service quality might vary.

I don't want to ramble on for long, but the rooms are very disgusting. Clean is different

Very clean very nice place but my toilet seat was down and I thought it will be clean. However there was a surprise in there… no comment. Still a good spot tho didn’t take much pics

Nothing to complain about. The rooms are older, but solidly maintained and clean. Likewise, the bathroom without obvious defects. The fact that there was no Wi-Fi in the rooms does not matter, because today almost every traveler has unlimited data on their phone. The breakfast is very good. The location is absolutely famous.

Excellent place to stay in Canary wharf

Stayed in there recently. The hotel is fine, but it is severely lacking in modern amenities. Typically in a hotel in the 21st century, you have things like a safe and WiFi. The WiFi was only available in the lobby. If you wanted it in the rooms you'd have to pay £7 per device per day. You are given some amenities such as soaps and shower wash, however for longer stays you may want to bring your own. There is an ironing board and a hair dryer. The wardrobe only has one working door, so getting things in and out would be tricky. The room itself was a bit dated. When I walked in, the first thing I noticed was the heat. It was 31°C so I immediately turned on what I thought to be air con to full power. This was about 16:30. By the time I returned to the room at about 23:00, the temperature was 29°C. This made it difficult to sleep on the very narrow single beds, which felt very hard and uncomfortable and the pillows were like sleeping on bricks. The room felt decently clean, with a few dirty areas. The room had a directory for the hotel, but did not include a phone which was quite odd. There was one issue I found with the bathroom. The shower head's height could not be adjusted, meaning you had to take the shower head off the clip and use it manually. There are only a few plug sockets, but no USB charging ports, which is fine, but I feel in today's world they are almost a necessity, much like the WiFi. The location of the hotel is actually really good. There is a short walk to board either the DLR or Jubilee line, making it easy to get around. From the lobby and breakfast restaurant, there is a nice view. However the view from some of the rooms isn't all that pleasant. Breakfast is not included in the price you pay for your room, and it costs £15 per person, so for 4 people it cost us £60. The food is okay. Not anything noteworthy. For the quality of the food, the price seems a little steep, however it is a self-service buffet which helps to explain the price. Using the lifts in the hotel felt a little sketchy. They made banging noises as you went up and down, not very smooth. TL;DR Good location, room was far too hot, bed uncomfortable, overpriced breakfast, no free WiFi, severely lacking in modern amenities.

So beautiful very nice good Puri Shiva gadi parking khub Sundar

Class for the value. I’d prefer it if there was a dress code and fewer youngsters allowed.

My experience was great in this hotel especially with the help of Neetu in the reception. She is really nice and very friendly.

Call that a window. Paid extra for a room with a window to have opaque glass which had pidgeons nesting behind. Or I hope it was pidgeons! Noisy hotel as well. A depressing horrible stay. AVOID.