Britannia Inn in Powys

What a dark and dingy place this is! It's pitch dark in there! As I went in for a drink a man came out and asked me if I had a torch! On buying a pint I understood what he was on about, you don't need a torch you need a SEARCHLIGHT! IN MY 73 YEARS IVE NEVER BEEN IN SUCH A DARK PLACE! Like most people my age I have fading eyesight, doesn't the Owner realise this or doesn't he/she care? On going to the toilet I banged my head on a low beam, good job I have a good head of hair or i'd have had a nasty bump on my head! I am considering contacting Powys Health and Safety re - the matter. A man with a sore head!

WOW! Absolutely fantastic beer garden (at the back). Staff couldn't have been more welcoming, the landlord even offered us some fresh mint to go with our lamb we'd bought from the local butcher, would definitely return

We stopped here overnight whilst seeing a band in the village. The room was superb!! The owners and staff were really welcoming. Highly recommend staying here.

Friendly service and very good food. My daughter said it was the best cajun chicken she'd ever had and my sone said it was the best pizza he ever had and the homemade lasagne was divine. Would certainly recommend

Had lunch today at this fine pub. We had the chicken sandwich and the pork sandwich, respectively with some adult drinks. The sandwiches were very fresh and had lots of filling. It was very enjoyable. I walked to the bathroom and saw their Sunday roast and wow. I can’t wait to return to give one of those a test. I would definitely recommend.

Lovely pub, wonderful atmosphere, superb food, had the nicest baguette I have ever had served with lovely salad and crisps, really cheerful and friendly staff. Will be returning.

We thought we would give this place another try after an awful meal we had here last year. On that occasion they forgot to bring my potatoes and then brought a bowl of undercooked potatoes (obviously from the microwave) that were totally inedible! Today we visited for Sunday lunch and it was vile. The roast potatoes and yorkshire pudding were burnt and the underside of the parsnip was like charcoal. The yorkshire pudding was so dense it was completely inedible and the vegetables were tasteless and obviously microwaved. Will not be eating here ever again!

completely revamped town pub. Superb decor friendly staff and excellent food and beer/wine. call in for coffee tea drinks food , they cater for parties etc. My grandsons favourite pizza.

Beautiful recently refurbished restaurant. The decor is truly stunning which takes your breath away when you walk in. It's a little gem fitting snugly into the very classy town of Crickhowell. The food is excellent and the staff were friendly and welcoming. There is outside pavement seating and a garden which opens during the summer months.

Absolutely superb, choice of food was very good and reasonably priced. Beautiful surroundings and the staff were very helpful. Lovely Welsh hospitality in a rural Casey setting. Have eaten here before and never had any issues. Not sure regarding some of the negative comments other than every establishment must have an off day I guess.

Poor hygiene standards. Firstly I saw the server putting veg into serving dishes with his hands. Then he blew his nose on the cloth he was using to handle the plates he was dishing up. Another staff member licked his fingers and then handled the plates without washing them. There was pretty much continuous eating food direct from the serving dishes without washing hands. It's a wonder no one has become ill. God knows what's going on in the kitchen where you can't actually see them.

We ordered pizzas and were told it would be a little while as only one pizza oven. After half an hour we checked in to see if it would be too much longer and they hadn’t even been started. It wasn’t busy. After an HOUR the very lovely waitress came and apologised that she had no idea what was going on but the pizzas still hadn’t been started. The chef had been sent home and would we like a refund. We then waited a further 15 minutes as none of the staff knew how to do a card refund and not enough cash in the til. They ended up borrowing the cash from a friend drinking in the pub to pay us. We heard an order being taken for pizza as we were leaving with two hungry children! During the wait for a refund, we saw one member of staff coming in with a carton of apple juice bought from elsewhere. Then another member of staff came in carrying bread and eggs, so clearly they were running out of things and dashing to get them. An absolute failure in management and training. Another family there at the same time left without food too. The only saving grace was the very lovely waitress who clearly wanted to do a good job and was teary about not being able to help. Ate here a year ago and it was fine so not sure what went wrong.

Was camping in the area and found this pub to stop and have a drink. We ended up going there every evening for a couple of drink as it was a cosy pub with very friendly staff and welcoming of children there.

One of the worst meals we've ever eaten. Poor quality food at high cost. £4 for a chip side dish with honestly 7 chips in! Pizza was undercooked and doughy. Side salad was a bit of iceberg and a slice of two of cucumber for £3.50! The total cheek of it. To make it worse the service was appalling and rude unfriendly staff.

Service is slooooooow. The place has very few guests, but …. still….. 90 minutes waiting and no food. Disaster. Out of olives

Lovely, proper Welsh, friendly pub in the centre of a fantastic little town. Stayed on the local campsite and walked into town for our evening meal. Went to a different pub first, miserable service, so crossed the road to eat here. Lovely welcome. Small beer garden out the back but it was being used for a private function so we ate inside (not a problem). Really friendly, chatty bar staff, who offered my other half samples of their real ale selection. Good menu and not overpriced. We both had lasagne (1 beef and 1 veggie) and it was delicious and came out quickly with a smile. What's not to like. Only stayed 1 night in Crickhowell but if we'd have stayed longer we have used the Britannia every night!

Fantastic pub with very friendly and helpful staff. Good selection of drinks, and fantastic food...Sunday lunch is absolutely amazing!! Pub is dog friendly too, which is great for us. Highly recommended!!!

Lovely traditional style pub. Good beer selection. Staff harassed so functional rather than friendly. Pizza was piping hot and very tasty.

Ate the burger, but it was not a nice meal. The meat looked and tasted as it was from a supermarket. Chips were not good either. Eat somewhere else if you're in Crickhowell.

Lovely asmosphere in this place, very nice and pleasant staff, delicious food. We had our dinner 3 times this place. We enjoyed it very much.

A very friendly and comfortable Inn. We had lunch there and the baguettes were the tastiest we have ever had. Lovely clean toilets.

Crickhowell in the snow.....Wow, just had amazing homemade curries in this pub. Really excellent food, staff are lovely and such a warm welcome. Highly recommend this place. (& they are offering accommodation soon). 😁👍👊

Five of us ate here. We all enjoyed our food. I had the fish dish which was absolutely delicious but unfortunately was luke warm as were the vegetables. Service was good but getting a seat is a bit of a free for all. I had to approach a table of diners who had nearly finished and ask if they could let us know when they were leaving so we could jump in their seats. I would eat here again and would recommend the Britannia Inn.

A busy pub, full of friendly customers and a live music band playing popular songs. The bar was busy, but the staff were really good and swiftly served everyone, there was no long waits for drinks. The selection of gins was really nice, all the drinks were good. We had a problem with our accommodation at another place in town and the landlord was very helpful helping us sort it out. This was a great pub to enjoy an evening of entertainment and socialising. If we’re in the area again, we’ll definitely be back!

Called in for Lunch with my wife and our dog. Good selection of ales, friendly team and cosy surroundings. We sat inside and ordered a sandwich and a feta platter that came with a baguette. Nice to have cheese at room temp and good selection...

Went here for a late lunch, bar staff very friendly and helpful, food very nice and my dog Molly behaved and was quiet. All in all very nice meal in nice surroundings.

We ordered the inferno pizza and new york style burger. Plenty of food that was very enjoyable. Locals also extremely friendly and welcoming.

Great pub selling great Sunday lunch. Service was excellent throughout and was definitely full by the time we left. Well worth a visit

Called into this quaint pub for lunch and a couple of pints of Landlords. Seating outside also in the garden at rear Dog friendly. Toilets are down two steps so not ideal for wheelchair users. Sandwiches and full meals are also on offer. Food is...

I popped in for Lunch and was greeted at the counter by a courteous and friendly chap, who directed me to a table. The place was packed as it was the Jubilee bank holiday- but the food arrived in next to no time, less than...

Dropped in on the off chance not expecting them to take dogs let alone the warn welcome we all received. We have a couple of drinks but also a couple of hand made pizza's that we're the best we've ever had. Absolutely stunning, loads of...

Popped in here on a Sunday afternoon and ordered a roast beef dinner. The bar staff were great and friendly. The food portions were huge. Had a mound of roast beef slices and a big yorkshire pudding with a small plate of vegetables and gravy....

We called into the Britannia Inn whilst on holiday for a bite to eat. Hubby ordered the burger which was delicious and I had the ham with new potatoes & salad which was also lovely. They were showing the Liverpool game as well which was...

Called in and managed to order food before the kitchen closed. Had the New York style burger and Honey Roasted Ham... Food was fantastic.. More than we could eat... Staff were really friendly, value for money and the service was great. Lovely evening watching the...

Visited today, it was very busy but we managed to find a table as we had not booked, ordered Roast beef dinner , the beef was so tender and the Yorkshire pudding was excellent a good selection of fresh vegetables and plenty of gravy, my...

Lovely pub serving great food. Friendly staff , nothing was too much trouble. Look forward to returning to try out the well stocked gin bar.

Stopped here via the hospital in Nevel Hall. The homemade cooked food was amazing, would definitely recommend this pub, staff very friendly. Will come again soon. Sorry no photos we were too busy enjoying it 😂 Mark & Sarah 😃👍

Fantastic food, fabulous staff so helpful, food out within 10 mins, and lovely highly recommend. Will visit again.

Called here on Bank Holiday Monday. Ordered meat and Cheese platters ... basically a deconstructed ham and cheese roll. Tiny amount of salad, pre baked bread roll, Branston. Coleslaw was tea spoon full placed on tiny salad. Cheese platter was 1 type of cheese which...

A stone baked pizza and a couple of pints of Butty Bach this evening is the perfect end to a perfect short break in Crickhowell. Friendly staff. Very welcoming pub.

Great food.. ploughman's with tangy cheese and top quality ham off the bone...all locally sourced. generous platter.. lovely afternoon in their garden.....we will be going again very soon. Fresh bread..

What a great find, great staff and a lovely pub. Highly recommend a couple of HPAs whilst enjoying the garden. Very simple menu of pizza or burger (veggie options were good)

Nice and simple, first come first served for tables. We ordered a pizza and a burger. Food did take a while to come but we weren’t in a hurry and was nice to soak up the atmosphere whilst waiting for food. The pizza was delicious,...

Dropped in here, admittedly without a reservation, so was expecting to wait of course. After an hour the roast arrived. Average beef, one roast potato, veggies that had been murdered and none of the promised cauli cheese. After going inside to use the facilities, I...

The Butty Bach was superb & the take-away pizza was both loaded with toppings and very nice, Landlord stopped by for a chat and there was a good vibe about the place.

As living local to Crickhowell I thought I would enjoy a family lunch, Ordered food 1 burger and a tuna sandwich After waiting 50mins I politely asked the waitress how long food would be, I was told I don’t even know what you have ordered...

A cheerful place, even during dark Covid times. Drank here as 4 walking friends on 3 early evenings . A nice modern and light bar with friendly owners and staff who were very pleasant and added to the experience. Butty Bach ale was first class....

Busy local pub, we didn't eat but the food looked lovely. Beer and wine was very good and we had a warm welcome from the owner. We will most certainly return when we visit the area again.

Six rode into Crickhowell on our Sunday afternoon ride out. From the moment we arrived we were treated promptly and everything explained perfectly regarding a slight time delay in food being cooked due to how busy the restaurant was. Our food came together as we'd...

Wonderful atmosphere, fantastic food and coffee and excellent service - what more could you ask for - oh yes dog friendly too! Had a wonderful home cooked pizza and my daughter and husband had huge tasty new york burgers. Nothkng too much trouble and very...

We absolutely love this pub venue. For so many years we have been visiting crickhowell and what a hidden gem in the midst of the high street, right next door to Nicholls the prime shop for all things supreme where the lady can shop and...

Lovely fully refurbished pub. Fab. Gin bar,great garden and food really excellent. Very welcoming with very good social distancing.Booked to go back in two weeks.

Called here for lunch. Despite the restrictions due to Covid, this pub was fantastic. They were friendly, helpful and the food, which arrived promptly, not only looked good but tasted good as well. The young lad who served us couldn’t do enough to help and...

Lovely pub, bar lady is friendly and nice fire. £9.95 for Cajun chicken, chicken breast literally sprinkled in Cajun powder 4 new potatoes and a side salad. Really poor food. Other mean was steak ale pie which cost over £11,00. This was served what seamed...

This pub never cease to please! The food is very good and the landlord always gives us a friendly welcome.

I've drank here a beer in this Pub/Restaurant...owners polites & a good selection of beers, they don't serve food for dinner before of the 8p.m.o'clock.

Visited Crickhowell while on holiday with husband and two dogs. Walked past this pub first of all, not impressive from the front, but then decided to stop for quick coffee, as dogs welcome. And we received good welcome as well. Cosy bar, and possibly not some people’s taste but I liked it. Coffee was lovely, and waitress friendly. Decided to look at lunchtime menu, ordered a pizza between us, as there is a warning that their pizzas are large, so they recommend sharing with side order if chips, coleslaw and salad. Glad we took their advice, would’ve never managed a whole one on my own. It was possibly one of the nicest pizzas I’ve had, homemade and delicious. It beat any I’ve had in Italy, the chef should be complemented.I know we only had a pizza but would recommend this Inn to others. I see other reviews are not as complimentary, well our food was lovely, and the pub was clean, and service good. I know the toilets are old, but it is an old Inn with character, would people prefer it loses that, if you want modern toilets, no character etc then You need to go somewhere modern, but leave Crickhowell alone, it’s perfect and friendly

Great location. Everywhere in this pub seemed like it needed cleaning. Too long a wait for meals to arrive and while the food was plentiful it was over cooked and bland.

Walked past this place a few times over the last weekend - it doesn't look much from the outside. But wow, what a place. Lovely inside, super friendly & amazing food. Thank you guys.

We waited ages, garlic bread was vile and lasagna hardly any mince. No cheese sauce hardly. I actually didn't eat it!!!; Toilets old, smelly,dirty. Beer garden messy, tables dirty. I would not recommend here.

Stopped on our way home from our holiday for a quick bite, didn’t have long and the service was quick and friendly, and the sandwiches were delicious too, nice coffee and all presented nicely we would definitely go back if we are ever in the area again

Called in for a couple of pints while the missus looked around the Town!I must say the two pints of COORS had an off taste to them and at £3.90 a pint the Landlord should not be selling lager that was obviously passed it's best! Shameful!

The garden at the back is nothing like the picture. Used to be a lovely place to sit and have a drink. Smell's I don't know where they come from but are not nice.

How can you get a BLT wrong 3 times? I asked for a BLT with no butter, the first time it came with butter. The second time it came and the bacon was freezing cold like it had come out of the fridge and the third one came out with butter again.

Pranzo domenicale in questo locale:ho assaggiato il sunday roast,con carne di agnello e bovina.L'agnello tenerissimo,la carne bovina un po' più tenace.Fortunatamente senza salsa. Tutto sommato soddisfatta.

Wow, first time I have been served supermarket sliced white bread in a pub. And not decent white bread but the thinnest, cheapest possible loaf you can find. Served with a salad from the seventies. Maybe it’s a deliberate piece of ironic cuisine by the chef which went over my head.

Called here for drinks. My Wife and I met four men from Oxford and we chatted away the hours. Lovely Landlord and Staff made it very pleasant so see you soon!

I’m sorry to say we didn’t rate the food here at all, my lasagna was sheets of lasagna and mince, no cheese or cheese sauce! The bbq chicken was dry and hard and the sauce was awful!

Happened on this place by accident when our intended destination was full. A warm welcome for us and our dog and the best pub veggie lasagne I have had in 30 years of veggie dining. My husband's beef and Guiness pie was equally good and full of tender meat. We will be returning.

Popped into this pub on bank holiday Monday then kept going back as it was a great pub.

Popped in during the Crickhowell Open Studios, friendly welcome, good food (we had pizza and a burger) and nice relaxed environment, we'll be back :-)

Called in by chance as they were the first restaurant we came to on the street. We both ordered the Sunday lunch and it was lovely. The beef came with Yorkshire pudding, roast potatoes stuffing and gravy and a selection of vegetables came in 2 separate dishes. Everything was home cooked and piping hot. We both scraped the plates, it was gorgeous. We also had a pudding each, crumble and cheesecake, both gorgeous. If I had to find a negative, my husband would have liked custard with the crumble but the choices were cream or ice cream but this is just a minor issue. I would definitely go back, nice staff and reasonably priced

Only had sandwiches and a portion of chips but they were excellent and service the same. We used the bear garden at the rear as we had our dog with us but the staff were happy for us to eat inside even with the dog. Very friendly staff felt like a local.

Drove to Crickhowell from Cardiff, just for a drive and a bite to eat. Ordered vegetarian pizza but asked if I could have chicken on one half (it's only the Mrs who is a veggie). It took a frighteningly long time to arrive before we were told that the side of chips we ordered had not been made yet but would follow.. fine.

As a great fan of a good Sunday roast I was really impressed by the size of the portions that arrived and that it all tasted brilliantly! However, be warned the Sunday roast is served with additional veggies, gravy and sauce (appropriate to your choice) such that I wonder if anyone manages a pudding!

Had dinner with my wife and two friends at this lovely little pub. The pub does not have a massive menu but the one there is plus the specials board give a good choice. Our two friends shared a pizza with all the trimmings and declared it was the best pizza they had eve had. My wife and I had chicken which was lovely. The food was piping hot, plentiful and decent portions, and reasonable prices. The desserts were also worth a mention good choice large portions and delicious. The pub has also a good selection of craft and normal beers.

Their is no restriction for dogs here whilst the food was very reasonable the service and friendliness made it a wonderful evening

My Wife and I called in just for a snack! We both had the pate starter which was the best ever!

We popped in after walking up Sugarloaf and wanted a roast and were so lucky to find a traditional pub who let us bring the dog too! The staff were so friendly and the food was amazing the roasts came with a generous amount of veg and the pizza and faggots were also delicious. We really enjoyed the atmosphere and it’s hard to find a traditional pub with honest food at a reasonable price.

Visited for refreshments at the end of February. Pub old and in need of an update. Went to the ladies toilet and fell down a step on going through the door in the cloakroom (didn't notice any obvious warning signs) and injured down my left side on the wall. I don't drink alcohol so this couldn't be blamed. The toilets were very smelly. I would not visit again in the future.

I have to be honest and say that, if I'd have read some of the previous reviews on this pub I probably wouldn't have called in but, to be fair, take things as you find them, we called in to The Britannia Inn on 16.02.2019 for tea (dinner if you're from the South) and really enjoyed our visit

we have had Sunday lunch here on occasion which overall is pretty good, however the dense smoke filling the pub on our last visit added to the longstanding issue with smelly toilets with extremely dim lighting means it's highly unlikely we will return I'm afraid! The landlord really needs to upgrade the decor and give the place a good clean

Called at the Britannia Inn for a late lunch yesterday. The pub itself way warm, with a welcoming open fire on a chilli day. We received a warm welcome by host and his wife,and we enjoyed a home cooked meal. We shall call again when next in the area.

My first visit to this establishment and what a lovely surprise when entering.A beautifully decorated bar with roaring fire I remember thinking I am so glad I made the effort to get up earlier than usual.We were greeted by the owners who were very welcoming,drinks were served promptly.When the breakfast arrived what a superb selection of fresh ingredients.I had the vegetarian option,3 sausage,mushroom,beans,tomatoes,hash brown's egg and toast...What a treat it was.I would highly recommend you visit having spoken to locals they too recommend the food whatever time of day.I plan on visiting again soon.

This pub did not meet expectations for many reasons. The food was poor quality at a high price. The menu papers were dirty and the menu itself limited and old fashioned (for example ''vegetarian burger'' with no explanation as to what this vegetarian burger is comprised of. A band was due to play in the evening and there seemed to be no plan as to where/ how they were to set up with band members moving large tables and furniture over the heads/ around seated customers. The toilets were smelly. The bar staff unorganised with orders being served to the wrong tables and a staff adding up bill totals in their heads adding to the already long bar serving times. Despite all of this the pub was busy, possibly with people passing through the area or perhaps they could find some positive reason to return that we missed. The building itself looks good so I'm sure with improved organisation, an updated menu and perhaps a new chef this place could be transformed.

I visited this family, dog friendly pub with my 2 kids and dog. The lady serving was nice, our food came quickly and was really good pub food (veggie burger, chicken burger and kids chicken nuggets). We wanted somewhere simple to eat after walking all afternoon and this was perfect. The card reader was still not working so I guess always take cash!

Went hear today after a long journey looking for a simple light lunch.

We visited crickhowell today which is a lovely place and then unfortunately stopped in this pub for food.

Simplemente espantoso. Domingo almuerzo

Very nice pub well run and now how to pour a good pint. No hassle if beer is off. Very good hand made pizzas with fresh produce from area. Nice atmosphere and not rushed. Staff are really friendly. No complaints at all.

Gran pub grub! Tuvimos una fantástica pizza recién hecha con sabrosa ensalada y patatas fritas. El pub tiene normalmente unos deliciosas cervezas en el rugby, pero debido a estar en que se había acabado, así que teníamos una gran sidra y un buen vino blanco en su lugar. El personal es fantástico también aquí - nada es demasiado problema y son amables y serviciales.

Paramos en este pub después de un largo paseo (6 personas) como parecía moderno y tentador. Aunque nos hubiera gustado señalaron la falta de otros clientes (sábado) y llevado a cabo en la hora del almuerzo. Pedimos nuestra comida con facilidad (aunque ten cuidado si pedir coca cola, ya que las botellas son pequeñas, necesitas 2 para una media pinta). Pensamos que nos habíamos ido relativamente seguro con hamburguesas (mezcla de carne y pollo en el grupo). El personal era educado y servicial, pero la comida era deficiente. Parecía que las hamburguesas son recientemente dificultarse y calentado. Por desgracia, todos nos sentimos un poco (en realidad no estaban enfermos en el enfermo) por la tarde. Además, cuando se paga la máquina de tarjeta de crédito estaba descompuesto, lo que significaba que todos tenían que sacar por dinero en efectivo. También se habían quedado sin condimentos durante la comida, el envío de un miembro del personal de ketchup. No recomendaría este pub a otros.

Six of us walked in here at 12 o clock on a Saturday lunch time. Although pub was empty the woman behind the bar said there was over an hour wait even for sandwiches. Obviously didn't want our business at any cost. I don't know what the situation is with this business probably a managed pub by the looks of things but whoever owns it needs to have a good look at things. Went to a packed bear where we received prompt polite service.

Llegamos un domingo alrededor de la 1:30 de la tarde. Estaba muy tranquilo en su interior, y no tuvimos problemas para encontrar una mesa grande para todos nosotros. Llegamos sin reserva, ya que sólo estuvimos en la zona completamente una memoria a pie en una finca, y sólo necesitaba algo de comida después.

The Britannia looks welcoming from the outside, and is simply delightful inside with stripped wooden floors and plenty of nooks and crannies for a tete a tete. Stylish lighting effects too. I can vouch for the excellence of the bacon sarnies. Also the excellence of the squashy leather sofas. Always a massive plus for me!!! The pub is dog friendly. Tea, coffee, hot chocolate etc. available to drink as well as alcohol. The atmosphere is friendly and cosy, and the Britannia has bunkhouse accommodation.

Arguably my worst pub experience in my 50 years on this planet. We were a party of twelve, having just participated in a charity walk at the nearby Glanusk Estate. We were looking to lunch and were directed here by their sister hotel around the corner. The pub was convivial enough on entry although with very few other diners / drinkers even though it was 1 o'clock on a sunny Sunday afternoon. There were two waiting staff only, one of whom was brand new to the job and as helpful as she could be. The second laughingly called herself the manageress. She was clearly neither expecting nor hoping for visitors who may wish to order food. She was wholly incapable of taking drinks and food orders from more than one person or completing one task before embarking on another. Much of what was on the menu was unavailable and, had we stuck around to dare the food, I would have been served my third choice of dish. Once the first orders were taken, we were informed that we could not play with plastic as the card machine was broken (if that is to be believed). Before returning any change, or serving those of us that were still waiting to place food and drink orders, she disappeared to make coffees. I politely suggested that she should take the orders from those of us still waiting, before disappearing. She aired her frustration in her response and made it clear that she should was struggling to cope. The more helpful colleague took our order but had to disappear to the kitchen after each dish ordered to check on its unlikely availability. Eventually all orders were placed, cash paid and drinks served. Chips came, nothing wrong there until vinegar was added and something long and slimy deposited itself from the bottle. Chips were sent back. The first cheese and tomato toasted sandwich turned up, toasted on the outside, sure enough, but completely cold and unmelted cheese that had been nowhere near any heat source. It was returned to the kitchen. It came back with the second toasted sandwich both as cold as the first time around. At this, now starting to worry about the state tin which other food may turn up (uncooked cheese is one thing, uncooked chicken is quite another) and in view of the tirade of abuse that we were subjected to by the (AND I USE THE TERM VERY LOOSELY) manageress, we asked for our money back and decided to leave. She told us that she was not expecting so many people (we were only 12 in a pub that would hold ten, even twenty, times as many. How lucky she was that none of the other hundreds of walkers had decided to descend upon here or that they might have expected them to do so following the much publicised national event). She told us with absolute vehemence that she was deducting the money for the drinks, her privilege of course, we had safely drunk them and God forbid she might want to make a commercial gesture in return for the DIRE service that we had endured. Whoever appointed this so-called manageress into the role is clearly not anticipating this to be a customer-friendly or profitable establishment. Fawlty Towers is 5 star luxury in comparison. Enter at your peril

Do not go to the pub! My family and I popped in after being directed here from their sister pub after a long walk! All we wanted was a few sandwiches, chips etc.... all very simple! The toasties came out first which had clearly been microwaved and wasn't even cooked! We tried twice to get a decently cooked toasty and after this we were slightly peterbed by the chicken we were due to receive! Terrible food and on top of this poor management who was terribly rude and disorganised, she's told us she's was 'rushed off her feet' when we were the only family in there (unsurprisingly)! If we could recommend anything to anyone visiting the area it would be to not go to this pub I feel you are after good food and good service!! If we could say one post it Ive about the place it would be the excellent innovative idea to microwave a cheese toast i.e.!!

Durante unas vacaciones en los Brecon Beacons visitamos Crickhowell y almorzamos en el Britannia Inn en High Street. Tener nuestra springer spaniel con nosotros estamos encantados de que el pub estaba perros. El personal era amable y acogedor y el servicio fue muy bueno. La comida era excelente y buena relación calidad-precio, así como bebidas. Se lo recomendaría a todos, los dueños de perros, o de lo contrario.

Called in hoping for food as it was that awkward time after lunch but before evening service - kitchen was serving so happy days!We had a pizza which was lovely! And for dessert, crumble and sticky toffee pudding, both beautiful as well.We'd chosen to sit outside and make the most of the lovely (at the time) weather. We'd been out there 5 minutes and the heavens opened.There was a lovely seating area out the back, nice, new solid garden tables and benches, with lovely table umbrellas which of course allowed is to stay outside. It was lovely to hear the rain hammering on the umbrella whilst staying dry. Staff were really nice and helpful, felt a little sorry for the boy who had to run outside with our pizza love him! Overall, fab place, people and food. I was lucky I had enough money though as they didn't take credit cards...

Dropped into the Britannia Inn for a bite to eat. This is a nice place with very friendly and helpful staff. Bit of a false start getting fed, they were not able to take payment cards but we had enough cash to get by. Once ordered, part of the order was delivered and then a long delay. A member of staff approached to apologise that there had been a mistake in the order and took the part delivered back and brought fresh out with the complete order. After all that the food was very nice, eaten outside in wonderful sunshine which helps. I would like to go back and sample more of the food and the real ales on offer.