Based on 910 opinions finded in 1 websites
Based on 910 opinions finded in 1 websites
Nº 300 in 521 in Shepway
Opinions
We had booked a table of 10 and when we arrived everything was ready and very friendly staff. Food is great with all 10 enjoying their meal. Good selection of drinks including some tasty ales. Great service, great food and lovely relaxed atmosphere.
phil woods . 2024-10-28
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Really filthy. Flies everywhere. Disgusting carpet. A stone in the peas of one meal. The worst. Avoid
Laura Cubitt . 2024-10-28
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Lovely people. So naturally kind. Food was great. V fresh and a reasonable price. Dogs more than welcomed
J H . 2024-10-27
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The food was very tasty, but the hygiene of the work was a disaster. The table was sticky, dirty everywhere you looked. The plates were not clean, as if someone did not know that on the other hand they should also be washed. The toilets were dirty. I do not recommend!
westbee27 . 2024-10-27
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This is a lovely little pub in an incredible location. The service is welcoming and attentive, and the food excellent.
Sean O'Neill . 2024-10-23
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Lovely pub, dog friendly. We stopped for a pint on our walk to the lighthouse.
SirRodericSpode . 2024-09-29
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Friendly staff, who made an effort to help us and came away from the bar to serve ice creams, despite being understaffed and busy at the time. Nice cosy atmosphere, would love to have stopped for longer if we'd had time.
Andy Sanders . 2024-09-27
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An excellent pub whether you want a coffee, a pint, or fish and chips. Seating inside and out, and great ice-cream too.
Rupert Brun . 2024-09-21
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Great food and drink. Very friendly staff in a very different and unique setting
Damian Smith . 2024-09-20
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Second time visiting - first time people were queuing to get in, this time we got in no problem. Staff are lovely and friendly, very helpful. The menu might look pricey, but the portions do not disappoint. Interior is a little dated but it's the kind of place you'd imagine to be full of salty sea dog types late in the evening, telling stories of pirates and treasure! The chips are huge and really filling, the lighthouse chicken burger is huge and the sandwiches come with crisps and pickles which is a lovely accompaniment. Definitely worth the wait. Views of the wilderness and the power station and lighthouses. Will definitely return.
O W Deer . 2024-09-19
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Amazing food,great and friendly service. Would 100% recommend if visiting Dungeness. Ps.Dog looooved the ice cream 🍦
A Lee . 2024-09-18
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The most overpriced cheese sandwich , if you want to call it that I have ever had! £10, for a few grains of grated cheese in what I can only described as “dry” bread assuming having been made and left in the heat while waiting for another sandwich and a portion of chips. We asked if it was possible when ordering if salad could be added to be told no! Why ever not, you sell salads, therefore surely you could as these items if requested. In a small plus side, the chips were nice. Whilst I appreciate being so far out you have a “captive audience” prices are far to expensive - a ham sandwich was also £10!
Lorna Buxton . 2024-09-12
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Handy little bar very close to the lighthouses and power station. The beer selection is mainly from Shepherd Neame and had two cask beers on when we visited yesterday. There is a small patrons only carpark.
Andy Hoare . 2024-09-01
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Great pub next to the power station, beach and steam train. Well worth a visit.
Nick O'Grady . 2024-08-30
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Popped in today for possible lunch and checked menu, ham sandwich £10, pint of prawns £17, fish n chips £17, all far too expensive so didn't bother
Jack Calder . 2024-08-26
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A nice Shepherd Neame pub in prime spot in Dungeness. Good, fresh beer and big sunny terrace.
h harris . 2024-08-25
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Good spot for a pint in Dungeness after a morning at the beach.
Sarah Macdonald . 2024-08-25
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Dreadful, very disappointing. Jumbo haddock and chips £19.95 was exactly the same size as fish (unspecified) and chips £13.95. i.e. on the small size. We had to ask for the sticky table to be (partially) wiped. A tv on the wall was an eye magnet for most of the clientele. Dark and dingy dining area, no atmosphere. The beer was ok. Don't recommend and shan't be returning. 🙁
David Wagstaffe . 2024-08-24
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Great fries, didn't try anything else.
Jamila Bhaiji . 2024-08-19
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Service great, food ok nothing special.
AM LONDON . 2024-08-13
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I like the place, the staff are really nice and they have a reasonable range of beers but the food prices are really quite unjustified. The food is ok, pub grub but for what it is it's just a bit overpriced. There are a number of award winning gastropubs that serve cheaper scampi and chips that are as good if not better for a couple of quid less. As long as you are willing to part with £50 for a couple of pints and lunch it's a winner. The location is quite amazing but budget in a hefty bill if you're going to eat here.
Matt Linehan . 2024-08-12
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Overpriced fish & chips, not very good.
Catalina Velásquez . 2024-08-10
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9/8/2024 had two meals the cod smell like ammonia and inside the pub the was disgusting dirty
terry sheath . 2024-08-10
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Stopped briefly for a drink and some food. Nice simple restaurant. Great fish and chips. Always happy again.
F M . 2024-08-04
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Very disappointed. We chose the Fish & Chip Special (think that was what is was called) rather than the "normal" fish & chips as we were pensioners. Well, I know why is was called special...there was hardly any fish in it & the batter was rock hard. I took them back to the counter to show them. Was told that the "normal" fish & chips were better. I asked what could be done. I was told they could cook some more but it would be the same as what I had just returned. Won't be returning here again.
Sandra Johnson . 2024-07-25
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Came in for ice creams on a sunny afternoon. Had to wait 5 or so minutes for any staff to appear. The chap who was front of house seemed to be doing his best, but the rest of the staff were borderline mute. The ice creams themselves tasted very off. They are sourced from Salcombe dairy. We ordered Lemon & banana. Both had a bitter, stale taste about them, together with the cones, which tasted very dusty and dissolved instantly... Overall quite unpleasant.
Simon Rose . 2024-07-21
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Excellent pub in the middle of an other-worldly beach and nature reserve. The food was excellent and they were super accommodating of our family. Thank you
Emma Mitchell . 2024-07-16
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Excellent home cooked Kent ham sandwich - real food.
Helen Fawcett . 2024-07-15
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Probably the best fish and chips in the area!
Nathan Dedman . 2024-07-04
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Staff were friendly enough but the food was a disappointment. Haddock and chips didn’t have much taste and the haddock itself was mainly hard burnt batter, not even soft and crispy. I told a member of staff as I paid and they said they’d get the manager. We waited by the table for a while, no one came over. I hope this review is constructive enough to help improve the quality of their food. However, I cannot recommend.
Sam Block . 2024-06-16
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Popped into the Britannia Inn for a pit stop as we walked the local area. Nice clean pub with friendly and very helpful staff. There's a good selection of drinks to choose from although we didn't stop for food. The place is super dog friendly, they happily gave us some ice and water for the dog and they have doggy ice cream. There's a nice seating area outside with some nice views of the area and a good spot to see the little steam train roll by.
Bryce Jones . 2024-06-04
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Cod and chips very nice staff also nice
Rob . 2024-06-02
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Good food, good service, and biker friendly.
Daniel Smith . 2024-06-01
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It's pretty much my go-to place for an ice-cream. Very chill. Quiet. Quite a popular stop, without being overly crowded.
Gabbro1983 . 2024-05-24
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Lovely inn really nice fresh food the fish and chips are well worth the journey big portions as well.
Kim Back . 2024-05-22
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Lovely place to eat staff are friendly nice to relax inside or outside dog friendly
Sharon Amey . 2024-05-15
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Lovely place at the end of the line. Fish n chips where very nice.
Ray Marshall . 2024-05-13
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Lovely quiet pub with great selection of beers.
Christopher Todd . 2024-04-30
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Really great tasting scampi, great service too.
Shona Hathway . 2024-04-29
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Good food.service good.Very busy.
Barry Horner . 2024-04-26
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Nice pub bit pricey but I'd come again to sample the food which looked excellent
Barry Myers . 2024-04-23
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Great food and super friendly staff
Darren Dalgleish . 2024-04-21
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Fish and chips and good beer. What more do you want! Still the same a year on. Not so crowded this time.
Phil Ayles . 2024-04-09
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Interesting pub on the Dungeness estate and close to the shingle beach. Friendly staff behind the bar and found us a table for lunch on a busy Saturday. The sausage was on the small side but did come with a generous helping of peas (not mentioned on the menu). The plant based platter was tasty but unfortunately one of the four falafel rolled off the slate on route to our table. The menu says dips but there was only one and personally would have preferred a pitta and perhaps less crudités.
linda . 2024-04-06
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40 minutes to cook chips after the first waiter forgot what we ordered. Useless staff, majority of which look about 5 years old and don’t seem to speak.
Finley Bello . 2024-03-16
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Fab family lunch of fishfinger sannie and chips 😋
Paula Hughes . 2024-03-11
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The only pub on the beach, literally. Coffee shop on the front with ice cream by the scoop + dog ice-cream also available. Bright dining space in the pub area, parking and outdoor seating with direct access to beach front. ==Dietary Requirements== Points earned for gluten free and dairy free salad options, with signs saying to not be shy to request dietary requirements. can not confirm cross contamination risks and they did briefly mention they had separate chip fryers but this was not investigated further as I did not eat. No dairy free milk for a coffee, although they do apparently normally have it, I think soya and almond sounded like they are on the menu. We visited on a Monday, so in fairness to them, they probably have a better stock over the weekends. There was a very decent vegan offering on the menu, probably more substantial than other pubs and establishments in the local area. ==Atmosphere== A clean little pub with a cafe vibe. Lovely and bright in the dining room area. Nice outdoor area. Dog friendly. Clean toilets. Friendly staff with little treat jars on the bar for dogs and kids. The friendliness of the staff can not be faulted. ==Food & Value For Money== The portion sizes I think are pretty fair for the money asked, maybe a little on the expensive side, but this pub is in the middle of nowhere. The pizza was about £11. Although it felt on the expensive side it did appear to be home made. The fish and chips were a fair price. But didn't appear to be anything special. Kids (11, 8 + 5) shared an adult pizza and small fish + chips with another adult. They were not particularly hungry and it was all eaten. Kids meals are available for £5.95. A meal without alcohol would fall into the £11-13 region, which I feel is pretty standard value. They probably couldn't survive charging any less. ==Final impressions== For the only pub on the beach (there is a cafe at the train station) they could charge what they like and dish out whatever they felt like. There's literally no competition. Awarded 4 stars instead of a 3 as they really have made an effort to cater for all dietary requirements. Which is actually quite rare in the area to be presented with such choice. They provide friendly service, it may not be the best but they are genuinely trying. Yes, as other reviews mention, food might not be the best, but have had far worse and seen much worse menus.
Taz Johnston . 2024-02-13
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Dungeness has one pub and this is it. Fabulous place xx
ace ace . 2024-01-14
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My food was lovely, the latte was nice but in a cup that is difficult to drink from. The staff were friendly, but whole place is a bit tatty.
Pippa Harston . 2024-01-04
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Very tasty food,nice staff. Location is unique being in Dungeness not everyone's choice but perfect if you love the outdoors
Paul Flowers . 2023-11-05
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Nice Real Ale Pub with a good food menu.
Alan Harte . 2023-10-22
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Great staff and the blonde lady is stunning 😍
barry jones . 2023-10-21
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This is the only Pub on the shingle beach and well worth the visit. The squat building designed to deal with the weather when it's bad. There is adequate car parking and we entered through the shop. A warm and efficient, welcome. Prices are reasonable, local Ale which is well kept and served, good coffee and their cheesy chips are great. Definitely worth a visit if your visiting the area. The furnishing is welcoming but don't expect it to be brand new.
Steve . 2023-10-20
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Only had a quick drink, very friendly service!
Dan Baldock . 2023-10-19
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Unexpected find, friendly staff.
Michael Combeer . 2023-10-09
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It's OK, that's it, that's the review
Christophe Taddei . 2023-10-07
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Welcome space in a desolate place. Large servings to keep you returning.
Su Sho . 2023-10-07
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Sausage and mash tasteless Not worth the money
Christina Lawford . 2023-10-04
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Really nice food and friendly staff
Michael Fennell . 2023-09-30
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Food led pub a 5 min walk from the station.
Tracy Saunders . 2023-09-27
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The service was friendly, followed by a great meal. The calamari and scampi were both tasty and great portions. Planty of drinks to choose from, sadly they run out of the homemade apple tart by the timeIwas to order some.
Zsofia Barocsi . 2023-09-26
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Nice and crispy fish and chips ....only miss was the grilled fish ...I was expecting grilled on hot coal fire ..but felt like it was done over a little bit with flame torch....
anonymous anonymous . 2023-09-17
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The best fish and chips We ever had, amazing places, great people 👌😍🤗
p b . 2023-08-27
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They serve brilliant cod and chips, and have broader menu too.
Alan Tucker . 2023-08-26
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Very busy pub at the tip of Dungeness. Good choice of food and drinks reasonably priced. Tables can be booked for eating which is highly recommended in busy periods.
Steve Wicks . 2023-08-21
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Nice Sunday drinks at the pub after visiting the lighthouse.
Harry Chapman . 2023-08-19
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Stopped off for a drink and possibly something to eat. Was too pricey to eat here so opted for just the drink....at £2.50 per can of drink.....make sure you take your own!
Hysterical History . 2023-08-17
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Ice creams near the beach. Vegan strawberry ice cream for the dairy free among you. Salted caramel in a cone was great. Service for ice cream was friendly. Water was very expensive £2.50 a bottle. Otherwise good. Sat outside on picnic benches. Parking outside.
Ciara . 2023-08-12
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Der Ort ist windig und öde. Essen im Restaurant okay.
Andreas P . 2023-08-09
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Dry burger and probably the worst pizza I ever had. It's worth your while walking a bit further to other eateries.
Benjamin Bradford . 2023-08-08
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Great pub , great carpark great area
phil davies . 2023-08-06
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We had a most enjoyable meal and the service was prompt. The staff were friendly and helpful. The food was delicious and nicely presented. We hope to visit there the next time we are in the area.
marlene womack . 2023-08-04
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Food was okay. Restaurant looked like needed a thorough clean.
Dot P . 2023-08-02
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Fish and chips were superb. Lovely crispy thin batter, covering a good size portion of fresh cod. Delicious! Tried the chilled Spitfire lager, which is perfect on a warm day!
Chris C . 2023-08-01
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Delicious meal today , lunch and dessert, friendly service
denise baker . 2023-07-30
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We haven't yet had a meal there, but the menu looks appetising. We usually go to the Britannia after a lunch and a walk around Dungeness and will stop at the Britannia for some of their delicious ice creams. We'll worth the walk
Phil Romano . 2023-07-17
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1st time here had the best prawn salad I have had In a long time could not wait to return, 2nd time here ordered the same unfortunately was very below par compared to the 1st and were pesterd with flies the whole meal, decided to try dessert asked for the menu and gosh it was filthy, utterly disgusting left straight away and unfortunately have been put off by the cleanliness and will therefore not be returning 4/10
lynn skelton . 2023-07-15
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I always feel welcome and relaxed great atmosphere lovely staff clean toilets .
andy green . 2023-07-05
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My cycling group love our once a year visit to them. Well we have to drive nearly 100 miles then cycle about 25 miles to reach them.
John Steer . 2023-06-29
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Great location Friendly staff Beer and cider were very good
Keith Stevens . 2023-06-27
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Lovely staff but the fish and chips were not. The fish was too expensive and oily, we couldn't eat the crust, seriously not worth the money. I honestly can say that I had better fish and chips in Eltham ( London)
Krys Crs . 2023-06-24
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The Britannia Inn is situated close to the Nuclear Power Station and the Mini Steam Railway also runs passed this. The day I visited was exceptionally busy but the staff were friendly, efficient and very accommodating. If you want basic pub grub that’s reasonably priced, this will fit the bill. Lots of seating both inside and out.
David Rogers . 2023-06-15
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Very friendly pub and nice staff
Sally Chapman . 2023-06-13
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We went to the Britannia with an open mind after reading both good and bad reviews. Our experience left nothing to complain about. Beer and wine were both excellent. After a relaxing drink we ordered food and the cod and chips was very good. Chips cooked perfectly. Staff were pleasant and efficient. A great place to have a break when travelling on the RHDR. Perhaps new menu's, they were a bit worn.
Mark Catton . 2023-06-08
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Went there on the spur of the moment, it was lovely the food was delicious and the staff very friendly and helpful. Definitely go again.
Suzanne Harris . 2023-06-07
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What a lovely pub, the food was of an excellent standard good size helpings too, we both had fish, chips and peas and all for a reasonable price. The staff were attentive and polite. We would highly recommend a visit.
Frederick Hookins . 2023-06-05
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Firstly, I missed on the menu that all of their food may contain nuts, my fault, however the lady behind the bars face said it all. It was as if I had asked to fly me to the moon. They were quite busy so I asked the lady to find out and let me know. After waiting about 10 minutes I went to order the food and to find out about the allergies. The lady just said all of our food may contain nuts. Whilst I appreciate allergies can be a pain, restaurants have a legal obligation to provide clear and concise information. In short go to the Pilot Inn, about a a mile away, they were excellent and we had a lovely meal.
Mark Manning . 2023-06-01
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Mad pub at the tip of Dungerness. Range of Shepherds Neame beers. Great big fish and chips. Fast service. Sit outside and admire the nuclear power station!
Matthew Watson . 2023-05-31
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Visited on the bank holiday weekend, long wait for food (30 mins for starters, then another 30 mins between starters and main). Two dishes were swapped out after paying (40 mins later) for cheaper dishes, with no consideration for refunding the difference (though they did agree to ice creams being included instead when approached) Some dishes were quite overcooked (chicken skewers & falafels in particular), but the chips were rather good.
Stuart Sexton . 2023-05-30
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A bit dated but clean and the food was nice and the service prompt
Lucian Iovan . 2023-05-29
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Beautiful fish and chips with mushy peas. Very fresh and light batter. Chips were great.
Daniel White . 2023-05-20
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Lovely fish and chips .Friendly staff ice cream the best ever
Peter V . 2023-05-19
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Fantastic haddock and chips and lovely crab salad. It's not posh but let the food do the talking. Delicious. Service was excellent too
Andy White . 2023-05-17
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Very good fish and chips, lovely fresh salad, large portions, gorgeous ice cream. Staff very friendly and attentive. Dog friendly. Apparently Ed Sheeran has bought a house nearby so you may even bump into him in the Britannia!
julie-ann White . 2023-05-17
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Barmaid ignored me and served someone else b4 me . I was there first. I was ignored
Susan Mansfield . 2023-05-02
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It’s a great location to sit and have a beer, especially in the sun but the food is all frozen. If you ordered anything battered, you can’t really taste the difference but we had the seafood platter and the raw fish had a strange flavour to it. The staff are friendly but service is quite slow, especially when a lot of people come in from the train.
F B . 2023-04-10
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All 10 of us had a great lunch. Thanks
Stan Hrabe . 2023-04-10
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Couldn't get a table in pub had to sit in cold conservatory. Lots of empty tables that had reserved on them.We only wanted a coffee.
Sheila Eddy . 2023-04-10
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Nice food good beer big garden area to sit in
andrew brown . 2023-04-09
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Came down to the area for a meeting and couldn't help but want some Fish and Chips, found this place offered takeaway. Totally worth the trip Fish was fresh and delicious, chips were chunky and cooked as you'd expect, will definitely come back next time I'm in the area
Luke Bell . 2023-04-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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206 Opinions
Always liked the atmosphere at the master brewer. Nice location with duck pond near by and free parking. Had a really good time for a friend's birthday recently but the only issue is they were running out of drinks... To the point I had a vodka lemonade with more vodka than lemonade because they were running out of mixer. I wasn't complaining but it was a curious situation to be in. Regardless of the lack of supply the bar staff were friendly and accommodating. In the words of Arnie in the terminator... I'll be back
85 Opinions
Something different & refreshing for New Romney town. A nice looking bar, plenty of drink options, good music & comfortable seating. When I visited it was mid week and basically empty, but still a good atmosphere. A nice young lady was serving our drinks, hello on arrival, goodbye on leaving. Reasonably priced, would visit again.
726 Opinions
I have been going to this restaurant for 4 years now, since I moved to England. I always go there with my family to celebrate special occasions like birthdays, Mother's Day and Father's Day... My last visit was on June 16th, Father's Day. I went with my husband and two children. My reservation was for 12:00, precisely to catch the early afternoon and have a quick and calm meal. I arrived 10 minutes early and the restaurant had only one table occupied and everything was conspiring to make it a happy day with a good meal, but that was not what happened! We sat down at the table and they simply left us there without any attention! The waitress, a beautiful young woman with Caribbean features, came to take our drink orders only 20 minutes after seating us at the table. It took her another 10 minutes to bring the drinks and then she finally decided to take our food orders. 12:50 she finally brought the starters and my 3 year old baby was already getting a little irritated because he was hungry and the children's dish that I asked for before hadn't arrived for him yet. 1:10 pm and the restaurant was full and many people were already eating and 50 minutes after I had ordered the main course and nothing had arrived 13:20 my husband's main course, my daughter's main course and my baby's main course finally arrived And guess what? My main dish never arrived, which was the most expensive meat on the menu. 1 hour and 20 minutes waiting to have lunch on an important date for my husband and I simply had to watch the family eating and I was very hungry. 10 minutes later I called the waitress who simply didn't even come to check if all the orders were correct, how long would my dish take because all that delay was absurd! The answer I received was that she didn't remember me ordering anything, which wasn't true because she gave me another menu with different options where I even pointed out to her which option I wanted and I even asked if I could buy the sauce separately and she asked if it was to be sent with the bread or to be served with the meat. She turned her back and left and soon after a light-skinned lady with a short stature who was at the reception came and asked what happened. I was already frustrated because my family meal on Father's Day was being horrible. The lady said she was going to take my order and I said I just wanted the bill to pay and get out of there. She insisted and I ended up giving in because I was hungry and I repeated the order again. 13:55 my main course arrived and guess what? the order was wrong! FOR ME, THAT WAS THE ULTIMATE DISRESPECT TOWARDS THE CUSTOMER AND A LACK OF PROFESSIONALISM! They came to apologize again and at that moment I could only cry with rage because I had booked the restaurant we loved in advance to have a great time and it was destroyed due to the incompetence of the person in charge of the restaurant. We paid the bill and left very angry and outside the lady with light skin and short stature stopped me and repeated her apologies and offered us a courtesy to make up for the horrible experience I had. She said she would get in touch and give me the details. Guess what? Two months have passed and I have never heard anything from them and it was clearly just an attempt to mitigate the damage and make me rethink publishing my experience at the restaurant! September 26th will be our wedding anniversary and for 3 years in a row I celebrated at this restaurant and unfortunately this year we will have to break with tradition and choose another option. I don't want to risk ruining another special date. Unfortunately, I never want to go back! It was traumatic!
608 Opinions
I’d heard the place was back on track from other caravan owners at our holiday park, so thought I’d give it another go… big mistake. Large cod: there was more flesh in the ‘youngs frozen’ cod fillet that I had to cook myself. Why did I have to cook something - the fish I had was slimy and both smelled and tasted ‘off’ - a strong ammonia smell under the soggy and insipid batter. Chips: were dry and chewy like they’d been sat around and reheated. Battered Sausage - no longer using Korkers sausages which were meaty - the sausage was more filler than meat, anaemic looking and soggy batter. That’ll be a no-go for any return for me and family - there are better options in the High Street.
58 Opinions
Not the phoenix fault. Ordered a beef curry but full of mushrooms I'm allergic to them Singapore rice wonderful Spring rolls wonderful. But as I ordered through an app I could not find what goes in to a dish.ie mushrooms and furthermore if you order direct free delivery. Just ordered a delivery from phoenix but doesn't take card payment but will if on juseat an extra £2.50 in there pockets is a scam.